Year: 2020

31 Mar 2020

Bay Area effort to feed hospital workers partners with Jose Andres’ World Central Kitchen

An effort I’ve been following in the Bay Area to deliver meals to front-line hospital clinicians dealing with the results of COVID-19 is announcing a big new partnership today that should give it a national stage. Frontline Foods is partnering up with World Central Kitchen to scale up its ad-hoc efforts across the US.

World Central Kitchen is a not-for-profit organization founded by chef José Andrés in 2010 that has made headlines over and over again as it has provided food and disaster relief in countries around the world after disasters like Hurricane Maria in Puerto Rico, the Camp Fires in California and most recently COVID-19-affected cruise passengers in Japan and Oakland.

Frontline Foods is an open-sourced effort to deliver meals to hospital staff from local restaurants impacted by loss of clientele due to coronavirus prevention measures. The equation is a brilliantly simple one. Restaurants have far less customers, hospital staff are moving at incredible speed and unable to score a great meal on the fly.

The #SFhospitalmeals experiment evolved into a full clinician meal program, as launched here by Frank Barbieri and Sydney Gessel, along with Ryan Sarver, who I spoke to via email about the program — one of several similar efforts that collectively became Frontline Foods.

“Frank was texting with a mutual friend of ours, Sydney Gessel, who is a registered nurse in the Emergency Department at UCSF Mission Bay. He asked her, ‘How can I help’ and she essentially replied ‘pizza.’ Nurses are pulling 16-hour shifts, are stressed, tired, no time to cook at home, restaurants are closed and the simple act of feeding themselves was going by the wayside,” Sarver said. “At the same time, restaurants were starting to face the reality of shelter-in-place and the dire results of what it meant for them and their teams. We called up a local pizza spot that night and had a bunch of pizzas delivered to her unit. The restaurant and the clinicians were both ecstatic and we realized there was an opportunity to try to do more of this.”

After a couple of dry runs and a tweet for donors, the project ended up expanding to 7 hospitals and raising an eventual $350k over the past few weeks.

Ryan and Frank and other volunteers like Chris Consentino outlined a spec for the project and reached out to a number of restaurants and started plugging them into spreadsheets that matched restaurants to units in need across a few Bay Area hospitals.

Frontline Foods, as a federation that now has multiple chapters across the US, has 150 volunteers in 12 cities and has raised a combined $700,000. In SF it has delivered 4,375 meals to 6 local hospitals. It currently has the ability to deliver another 12,000 meals in SF. Current hospitals served in the bay include UCSF Mission Bay, UCSF Parnassus, SFGH, Kaiser Geary, CPMC Van Ness and CPMC Davies.

Once they saw that there were more groups in the bay and across the US that had started similar ‘connect restaurants to COVID-19 clinicians’ efforts, they began to see the need to build out a standard.

“We decided ‘open sourcing’ the process and tools we were using would help other people start their own programs and allow us to learn from others groups,” Sarver said. “We eventually launched a Slack to help the other cities coordinate. In less than a week we now have 180 volunteers in the Slack, over a dozen cities launched, have raised $700k, and delivered 7,000+ meals.”

Frontline is looking to leverage WCK’s experience in raising money and preparing food for disasters over the last 10 years. WCK’s help as a fiscal sponsor will also give Frontline Foods the ability to utilize its 501c3 status to accept donations. The side of this that is bolstering local restaurants and creating a pipeline between them and groups of people in need of food — fueled by donations — is what Frontline is hoping to bring to the table.

The group boasts a diverse set of skills from technology and design to community management, food & beverage and non-profits. They’re distributed across the US, Canada and Australia as well. It’s nearly all being run on Slack and Zoom calls as well, and most of the group has never met one another.

“We open sourced the process and tools, which at the time was some Google Docs and Google Sheets,” said Sarver. “In the week since, we have spun up a product and engineering team of volunteers who are designing and building more automated systems. Some of it is custom built and but much of it is going to be built on Coda for the backend tools, documentation and automation.”

Many of the cities that are now a part of the Frontline Foods project were home to efforts that started in parallel. After reaching out and realizing that they were aligned, there was a drive to create a new umbrella that used a shared mission and shared systems to make them more effective.

Frontline is reaching out to local, independent restaurants in the areas where it operates or having them apply via a form, and word has spread through the restaurant community. Many of them, even without previous take-out or delivery experience, are figuring out how to package and deliver meals through Frontline’s pipeline. In return, they get a pipeline of predictable business at a time when they are not seeing much predictability at all.

The restaurant industry has been hit incredibly hard by COVID-19, and there is a real danger that an entire generation of independent food providers will just be wiped out. Many are adapting at speed to a life of takeout, or marketplaces, or safe delivery — but any additional help is welcome. And the double-ended benefit that results from the Frontline Foods (and WCK) project is a fantastic way to deliver that help.

“World Central Kitchen is a team of food first responders, mobilizing with the urgency of now to get meals to those who need them most. We are proud that this alliance with Frontline Foods will help activate even more restaurants and kitchens to feed our brave medical professionals on the front lines, in order to make a meaningful impact in the fight to keep everyone fed, and to support the distressed restaurant industry,” World Central Kitchen CEO Nate Mook said in a release today.

Frontline Foods and WCK are taking no fees from these transactions. Along with the WCK partnership, Frontline is also launching a national donation-matching program with a $200,000 matching grant from top donors.

“This is an unprecedented crisis (I’ve used that a lot, but it is) — the hospitals and clinicians have never seen anything like this,” said Sarver via email. “And for the 11 million people employed by restaurants in the US, they face a very uncertain future. Every dollar of a donation goes directly into the pockets of these restaurants to make the food that goes to our clinicians. If you can, please consider a donation.”

You can donate on Frontline Foods website here.

31 Mar 2020

Cnvrg.io launches a free version of its data science platform

Data science platform cnvrg.io today announced the launch of the free community version of its data science platform. Dubbed ‘CORE,’ this version includes most — but not all — of the standard feature in cnvrg’s main commercial offering. It’s an end-to-end solution for building, managing and automating basic ML models with limitations in the free version that mostly center around the production capabilities of the paid premium version and working with larger teams of data scientists.

As the company’s CEO Yochay Ettun told me, CORE users will be able to use the platform either on-premise or in the cloud, using Nvidia-optimized containers that run on a Kubernetes cluster. Because of this, it natively handles hybrid- and multi-cloud deployments that can automatically scale up and down as needed — and adding new AI frameworks is simply a matter of spinning up new containers, all of which are managed from the platform’s web-based dashboard.

Ettun describes CORE as a ‘lightweight version’ of the original platform but still hews closely to the platform’s original mission. “As was our vision from the very start, cnvrg.io wants to help data scientists do what they do best – build high impact AI,” he said. “With the growing technical complexity of the AI field, the data science community has strayed from the core of what makes data science such a captivating profession — the algorithms. Today’s reality is that data scientists are spending 80 percent of their time on non-data science tasks, and 65 percent of models don’t make it to production. Cnvrg.io CORE is an opportunity to open its end-to-end solution to the community to help data scientists and engineers focus less on technical complexity and DevOps, and more on the core of data science — solving complex problems.”

This has very much been the company’s direction from the outset and as Ettun noted in a blog post from a few days ago, many data scientists today try to build their own stack by using open-source tools. They want to remain agile and able to customize their tools to their needs, after all. But he also argues that data scientists are usually hired to build machine learning models, not to build and manage data science platforms.

While other platforms like H2O.ai, for example, are betting on open source and the flexibility that comes with that, cnvrg.io’s focus is squarely on ease of use. Unlike those tools, Jerusalem-based cnvrg.io, which has raised about $8 million so far, doesn’t have the advantage of the free marketing that comes with open source, so it makes sense for the company to now launch this free self-service version

It’s worth noting that while cnvrg.io features plenty of graphical tools for managing date ingestion flows, models and clusters, it’s very much a code-first platform. With that, Ettun tells me that the ideal user is a data scientist, data engineer or a student passionate about machine learning. “As a code-first platform, users with experience and savvy in the data science field will be able to leverage cnvrg CORE features to produce high impact models,” he said. “As our product is built around getting more models to production, users that are deploying their models to real-world applications will see the most value.”

 

31 Mar 2020

Family-friendly Spotify Kids app launches in the U.S., Canada and France

Last fall, Spotify debuted a standalone Kids application, aimed at bringing kid-friendly music and stories to Spotify Premium Family subscribers, initially in Ireland. Today, that app is being made available broadly in the U.S. Canada and France, the company announced on Tuesday. The Kids app is still considered a “beta” as it arrives in these new markets, Spotify says. However, it’s been expanded with more songs, stories and other content since the original beta tests began.

The app is largely designed to boost sign-ups for Spotify’s top-tier subscription, the $14.99 (USD) per month Premium Family plan. This plan offers up to 6 people in the same household access to Spotify’s on-demand, ad-free music streaming service, each with their own personalized account. It also includes other exclusive features like Family Mixes, as well as parental controls, and now, the Spotify Kids application.

Spotify has long since realized its one-size-fits-all strategy didn’t work for families. It needed to build a unique experience separate from its flagship app in order to best cater to children — and to abide by the regulations around data collection and consent with regard to apps aimed at kids.

Spotify designed the Kids app from the ground up with the needs of both parents and kids in mind. For parents, it offers peace of mind that children won’t accidentally encounter inappropriate lyrics, for example, or songs with more adult themes. To ensure this remains the case, Spotify editors hand-curate the content on the Kids app by following a set of guidelines about what’s inappropriate for children. It doesn’t utilize algorithms to make selections about what’s included, the way the spinoff app YouTube Kids does.

Instead of being a fully on-demand product, Spotify Kids offers playlists for little ones focused around categories like Movies, TV, Stories, or various activities, like “Learn” or “Party,” among others. As kids grow older, they may also want to follow their favorite artists in the app.

The app can also be customized by age range. For younger kids, there’s character-based artwork and content aimed at the preschool set like singalongs or lullabies. Older kids will see a more detailed experience and have access to more popular tracks that are also age-appropriate.

The programmed playlists in Spotify Kids are curated by editors hailing from some of the most well-known brands in kids’ entertainment — including Nickelodeon, Disney, Discovery Kids, Universal Pictures, and others. They know what kids want and also what sells to the parents who pay.

Since its launch in Ireland, Spotify Kids has rolled out to Sweden, Denmark, Australia, New Zealand, the U.K., Mexico, Argentina, and Brazil.

It has also added more content since its original debut, says Spotify.

“We heard loud and clear that both parents and kids are craving more content in the app, so we’ve been increasing the number of tracks available. We’ve also heard from parents that they want even more control of the content, so we are working on some exciting new features,” noted Spotify’s Chief Premium Business Officer Alex Norström, in a statement.

The company isn’t yet going into detail about the upcoming additions, but says they’ll be focused on giving parents more control over the child’s experience. Typically, that would mean letting parents make more specific choices about what’s being streamed. But since parental controls are already available, it could mean letting parents pick specific songs or perhaps, block them. Time will tell.

Today the Spotify Kids app has over 8,000 songs in its catalog — 30% more than when it first arrived in Ireland, and growing.

It also has more local content, with 50% of the catalog in the app localized by market. Its collection of kid-friendly audiobooks and stories has grown as well, and the app now offers over 60 hours of stories, including fairy tales, classics, short stories, and stories from Disney Music Group.

In response to user feedback, there’s also now more bedtime content like lullabies, calming music and sounds, and bedtime stories. (And yes, this finally means that Spotify parents will stop having their year-end Spotify Wrapped ruined by lullabies.)

In the U.S., Spotify Kids launches today with over 125 playlists (approximately 8,000 tracks.) In addition to mainstream kids’ music, the catalog includes Spanish-language, Country, Christian, Motown, and Soul Dance Party playlists. There’s also a Trolls World Tour playlist and another for Frozen.

In response to the COVID-19 outbreak, there’s also a new global playlist called “Wash Your Hands” which includes songs that teach kids to wash hands and to cough and sneeze properly. This includes the new song from Pinkfong “Wash Your Hands with Baby Shark.”

And to aid parents now educating children at home, there’s a “Learning” playlist hub where you’ll find songs about the ABC’s, counting, science and more.

The app is available today in the U.S., Canada, and France on iOS and Android. The app is a free download, but requires a Spotify Premium Family membership.

 

31 Mar 2020

Snapchat preempts clones, syndicates Stories to other apps

If you can’t stop them, power them. That’s the strategy behind Snapchat App Stories, which launches today to let users show off their ephemeral content in other apps too. The first partners will let you post Stories to your dating profile in Hily, share them alongside [music] videos in Triller, watch them while screensharing in Squad, or give people a peek at your life in augmented reality network Octi.

Snapchat’s Stories format has been widely cloned, most famously by Instagram and Facebook, but with versions in various states of development for YouTube, Twitter, LinkedIn, SoundCloud, and more. Snapchat hopes to retain some grip on Stories and dissuade more copycats by letting developers bake the original version into their apps rather than building a bootleg attempt from scratch.

If you need Snapchat to share Stories to popular apps, that could boost content production plus subsequent viewership and ad impressions inside of Snapchat, remind people to shoot Stories, and make sure having a Snapchat account stays relevant. “We definitely think there’s a potential for monetization in App Stories but not yet” Snap’s VP of partnerships Ben Schwerin tells me. For now, Snapchat isn’t injecting ads into alongside Stories into other apps, though that’s clearly the plan.

“There are certain platforms out there that have decided they want to invest in building their own Stories product and their own camera, but it’s not a trivial thing to do. It takes resources and time. We think we think we can help developers do that” Schwerin explains. “Getting more people oput there, regardless of age or where they live, comfortable using Stories probably makes them more likely to be able to pick up and enjoy Snapchat.”

Snapchat initially announced the plan for App Stories at its Partner Summit exactly a year ago. Unfortunately, its second annual developer conference that was set for this week was cancelled due to coronavirus.

Though advertising spend may be reduced, at least the app has experienced an increase in usage while everyone shelters in place. That includes third-party apps built on its Snap Kit platform that lets developers piggyback on Snapchat’s login, Bitmoji, and camera effects.

“We continue to see incredible growth from established apps like Reddit and Spotify and TikTok, and from startups that are really building from the ground up on Snap Kit like Yolo” Schwerin reveals. People are spending more time at home and less time with friends. We’re seeing increased usage of Snapchat.”

Snap Kit has allowed Snapchat to rally would-be copycats into a legion of allies as it fights to stave off the Facebook empire. That strategy combined with a high-performance rebuild of its Android app led Snapchat’s share price to grow from $11.36 a year ago to a recent high of $18.98 before coronavirus dragged almost all the way back down.

For Snapchat to gain momentum it needs two things: a constant influx of new users, eager to use its augmented reality camera and Bitmoji wherever they’re available, and more impressions to monetize with ads after Instagram stole the Stories use case for untold millions of older users. App Stories could help with both.

Now, when people shoot a photo or video in the Snapchat camera, they’ll get options to share it not just to their Story or Snap Map and the crowdsourced community Stories, but also to their Story within other apps integrated with Snap Kit. Users will see options to syndicate their Story to products equipped with App Stories where they’re already logged in.

Unlike on Snapchat where Stories disappear after 24 hours, with they default to a 7-day expiration in other App Stories. That relieves users of having to constantly post ephemeral Snaps to keep their dating or social app profiles stocked with biographical content.

31 Mar 2020

Damon Motorcycles makes acquisition, raises $3M and extends pre-orders

EV startup Damon Motorcycles has acquired the IP of Mission Motors, raised $3 million in funding and announced a special production run of its debut model.

The Vancouver-based venture unveiled the 200 mph Hypersport in January and began taking pre-orders for the e-moto, with a base price of $24,995. Damon has positioned its EV entry as an ultra-fast, smart and safe motorcycle.

In addition to its go-straight-to-jail top-speed, the Hypersport boasts 200 miles of highway range, 147 ft-lbs of torque, charges to 80% in 20 minutes and weighs less than 500 pounds, Damon CEO Jay Giraud told TechCrunch earlier this year.

These features, along with digitally controlled riding-modes, are just part of Damon’s signature. The seed-stage startup has also engineered the cloud-connected Hypersport with proprietary safety and ergonomics technology that provide adjustable riding positions and blind-spot detection.

Damon Motorcycles

Image Credits: Damon Motorcycles

Damon packed a lot into its latest announcement and shared some insight on appealing to the elusive millennial market and weathering the economic tremors of the COVID-19 crisis.

On the acquisition, the startup purchased the IP of Mission Motors, a now defunct San Francisco e-motorcycle venture that powered down in 2015. Though Mission’s EV development outran its capital, the company’s motorcycles achieved a number of performance benchmarks and captured the attention of Jay Leno.

Mission Motors was also one of first e-moto companies to roll into the competition arena, fielding an entry in the famed Isle of Man TT race in 2009.

Damon will draw on Mission’s product and racing tech, including the company’s full stack development for EV drive-trains and battery power.

“There are certain bits of that we’re going to roll into the commercialized Hypersport,” Damon COO Derek Derek Dorresteyn told Techcrunch on a call with CEO Jay Giraud.

“Specifically, we’re using the motor development that they had as a platform to advance our motor design…We’re looking at achieving 12 newton-meters per kilogram of torque output from an electric motor,” Dorresteyn said.

Giraud explained that could translate to Damon producing an electric motorcycle with roughly 160 kilowatts of power, 200 horsepower and 200 ft-lbs of torque. That would outdo one of the fastest production e-motorcycles, Energica’s EGO, with 145 horsepower and 159 ft-lbs of torque.

Energica’s Ego, Image Credits: TechCrunch

On funding, Damon Motors now has $3 million in additional capital, raised at the pre-seed level from undisclosed angel investors.

The startup will use the backing on product development and accelerating time to market, Giraud said.

Damon’s founder also noted that the company was on track to fill its initial target of 1000 pre-orders for both its Hypersport standard and Premiere models. As such, the startup will extend orders on a limited run, $34,995 Hypersport Premiere founder edition in two different color-schemes: Arctic Sun and Midnight Sun.

Damon is highlighting the demographics of those placing deposits on its Hypersport e-motorcycles.

“Half the people ordering are under the age of 40,” said Giraud. “It really speaks to product market fit.”

The ability to draw millennials to motorcycle purchases is significant, given they’ve been the hardest market segment to crack. Young buyers used to be a mainstay of the industry, but the last 10 years have seen sharp declines in motorcycle ownership by everyone under 40, according to Motorcycle Industry Council stats.

Damon believes its proprietary tech and plans for a direct-to-consumer sales and service model can attract affluent younger buyers and the Tesla crowd to its fast and safe motorcycles.

Though TechCrunch hasn’t yet ridden a Hypersport, the two-wheeler’s specs offer unique features compared to any current production gas or electric motorcycle. On safety, Damon’s CoPilot system uses sensors, radar and cameras to track moving objects around the motorcycle and alert riders to danger.

Damon Motorcycles Hypersport Sensors

Image Credits: Damon Motorcycles

The startup’s debut EV also brings smart ergonomics in Damon’s patented Shift system that allows riders to electronically adjust the motorcycle’s windscreen, seat, foot-pegs and handlebars to different riding positions and conditions.

Even with the demand Damon has seen for the Hypersport, it still faces a stagnant motorcycle market that has become crowded with EV competitors.

Harley Davidson introduced its all electric LiveWire in 2019, becoming the first of the big gas manufacturers to offer a street-legal e-moto for sale in the U.S.

Harley’s entry followed several failed electric motorcycle startups — including Mission Motors — and put it in the market with existing EV ventures, such as Italy’s Energica and U.S. startup Zero  — which launched its $19,000, 120 mph SR/F in 2019.

On top of strong competition in the e-moto space, there’s a growing uncertainty on the buying appetite for motorcycles of any kind that could exist for the remainder of 2020, and potentially beyond, given the COVID-19 pandemic gripping the world.

As of this week, Harley Davidson had halted all motorcycle production due the coronavirus and Energica confirmed to TechCrunch it had shutdown all operations per a decree of the Italian government.

Zero Motorcycles — located in Scott’s Valley, California — is still producing motorcycles “following the standard health orders of the CDC”, according to a company spokesperson.

Damon’s leadership believes the company can power through whatever lies ahead. The company has a global supply-chain across Europe, Asia and North America, but builds its battery packs and assembles its motorcycles in Canada .

“There are real challenges to get anyone to do anything today. We don’t expect that to be true forever,” COO Derek Dorresteyn said of supply-chain and meeting production demand. 

CEO Jay Giraud believes the current situation with COVID-19 will likely create an economic slump that could drag on longer than the 2008 Great Recession.

On how Damon Motorcycles will manage, “Like every core startup in the world, we’re gonna have to raise a lot of money no matter what. But we’re in a good place right now,” he said.

31 Mar 2020

Disney+ to launch in India on April 3

Disney said on Tuesday that it will launch its streaming service, Disney+, in India on April 3. The service, available globally in about a dozen markets, will launch in India on Hotstar, one of the most popular on-demand streaming services in the country that is also owned by Disney.

The company said it is raising the yearly subscription price of the combined entity, Disney+Hotstar, to Rs 1,499 ($20), up from  Rs 999 ($13.2). TechCrunch reported last year that Disney+ will launch in India in 2020 and will increase its subscription cost.

Hotstar, which claimed to have amassed 300 million monthly active users during the cricket season in India last year, would continue to offer an ad-supported service that it will offer to users without a charge. But it is increasing the cost of all its premium tiers.

The $20 yearly subscription tier will offer over 100 series and 250 superhero and animated titles, including Disney+ Originals and shows from HBO, Fox, and Showtime, the company said.

More to follow…

31 Mar 2020

Xiaomi reports Q4 revenue jump, beats estimates

Xiaomi ended 2019 on a high, reporting a 27.1% year-over-year jump in the fourth-quarter revenue aided by overseas expansion, beating analysts’ estimation. 

The Chinese giant said sales in the fourth quarter jumped to 56.5 billion yuan ($8 billion), up from 44.42 billion yuan in the same quarter a year before.

In the fourth quarter of 2019, Xiaomi’s net profit was RMB2.3 billion ($320 million), up 26.5% YoY. Refinitiv I/B/E/S had estimated Xiaomi’s Q4 2019 revenue to be $7.83 billion and the net income at $264 million, it told TechCrunch. 

Xiaomi said its cash reserves had improved and it planned to continue to invest in international regions such as India, its biggest overseas market. Xiaomi executives said on a conference call with reporters that they hope that the 21-day lockdown imposed by New Delhi earlier this month to contain the spread of the coronavirus outbreak, which has put an absolute halt to purchase of non-essential goods, would “show signs of recovery” in two to three months.

The company said its production was already up to 80% of its capacity. The company’s Android-based MIUI operating system now has 309.6 million monthly active users, up from 292 million in September last year.

“Despite headwinds from the Sino-US trade war and global economic downturn, Xiaomi stood out in 2019 with a commendable set of results as our revenue exceeded RMB200 billion for the first time,” said Lei Jun, Xiaomi founder and chief executive.

“While the entire world is still under the dark shadows of COVID-19, we have maintained our keen focus on efficiency to tide over this economic ‘black swan’ with everyone. At Xiaomi, we firmly believe that our long-term business success is underpinned by technological innovations, and to that effect, we plan to invest RMB50.0 billion in the next five years, as we relentlessly focus on technological innovation and user experience to grow our loyal Mi Fan base,” he added.

More to follow…

31 Mar 2020

Xiaomi reports Q4 revenue jump, beats estimates

Xiaomi ended 2019 on a high, reporting a 27.1% year-over-year jump in the fourth-quarter revenue aided by overseas expansion, beating analysts’ estimation. 

The Chinese giant said sales in the fourth quarter jumped to 56.5 billion yuan ($8 billion), up from 44.42 billion yuan in the same quarter a year before.

In the fourth quarter of 2019, Xiaomi’s net profit was RMB2.3 billion ($320 million), up 26.5% YoY. Refinitiv I/B/E/S had estimated Xiaomi’s Q4 2019 revenue to be $7.83 billion and the net income at $264 million, it told TechCrunch. 

Xiaomi said its cash reserves had improved and it planned to continue to invest in international regions such as India, its biggest overseas market. Xiaomi executives said on a conference call with reporters that they hope that the 21-day lockdown imposed by New Delhi earlier this month to contain the spread of the coronavirus outbreak, which has put an absolute halt to purchase of non-essential goods, would “show signs of recovery” in two to three months.

The company said its production was already up to 80% of its capacity. The company’s Android-based MIUI operating system now has 309.6 million monthly active users, up from 292 million in September last year.

“Despite headwinds from the Sino-US trade war and global economic downturn, Xiaomi stood out in 2019 with a commendable set of results as our revenue exceeded RMB200 billion for the first time,” said Lei Jun, Xiaomi founder and chief executive.

“While the entire world is still under the dark shadows of COVID-19, we have maintained our keen focus on efficiency to tide over this economic ‘black swan’ with everyone. At Xiaomi, we firmly believe that our long-term business success is underpinned by technological innovations, and to that effect, we plan to invest RMB50.0 billion in the next five years, as we relentlessly focus on technological innovation and user experience to grow our loyal Mi Fan base,” he added.

More to follow…

31 Mar 2020

Monzo CEO won’t take salary for 12 months after limited number of staff offered voluntary furlough

Monzo, the U.K. challenger bank with over 4 million account holders, is taking a number of precautionary steps to help see it through the current coronavirus downturn, including voluntary furloughs and its CEO forgoing a salary, TechCrunch understands.

In an internal company-wide memo issued by co-founder and CEO Tom Blomfield, he tells the bank’s over 1,500 staff that he won’t be taking a salary for the next twelve months, and that the senior management team and board have volunteered to take a 25% cut in salary, as have other “Monzonaughts” within the company.

In addition, a limited number of Monzo’s U.K. employees are being offered voluntary furloughing for two months, as part of the scheme rolled out by the U.K. government to protect jobs during the coronavirus lockdown, which is already impacting many companies — not just Monzo — including several other fintechs I know of. Furlough ensures that employees still get paid even when work has decreased and that when things hopefully return to normal there is a job to come back to.

Although well capitalised, like other banks and fintechs, Monzo has seen customer card spend reduce at home and (of course) abroad, meaning it is seeing less revenue from interchange fees. New account signups have also slowed, as has customer support requests. It therefore makes sense to utilise the furlough scheme to help protect jobs in the future when demand picks up again. By making it voluntary, it also means staff with kids to home school or loved ones to take care of, can use the option to hopefully make their lives easier for the time being.

Specifically, I understand Monzo is accepting up to 175 furlough applications in customer support, and up to 120 applications from other parts of the business.

Meanwhile, it’s not clear if other U.K. challenger banks are also using the government’s furlough scheme. I’ve asked Starling and Revolut, for example, but have yet to hear back. As already mentioned, the scheme is available to U.K. companies right across the board and several startups, including fintechs, have already applied furloughing as a pre-cautionary measure.

Lastly, it should be stressed that none of the above should impact customers at Monzo, which, as a digital bank, is pretty well-positioned to operate during lockdown and with all staff already working from home. It is also a fully licensed bank, with customer deposits up to £85,000 protected as part of the U.K. government’s deposit protection scheme.

31 Mar 2020

Uber co-founder Garrett Camp steps back from board director role

Uber co-founder Garrett Camp is relinquishing his role as a board director and switching to board observer — where he says he’ll focus on product strategy for the ride hailing giant.

Camp made the announcement in a short Medium post in which he writes of his decade at Uber: “I’ve learned a lot, and realized that I’m most helpful when focused on product strategy & design, and this is where I’d like to focus going forward.”

“I will continue to work with Dara [Khosrowshahi, Uber CEO] and the product and technology leadership teams to brainstorm new ideas, iterate on plans and designs, and continue to innovate at scale,” he adds. “We have a strong and diverse team in place, and I’m confident everyone will navigate well during these turbulent times.”

The Canadian billionaire entrepreneur signs off by saying he’s looking forward to helping Uber “brainstorm the next big idea”.

Camp hasn’t been short of ideas over his career in tech. He’s the co-founder of the web 2.0 recommendation engine, StumbleUpon. He’s also founded a startup studio and incubator, Expa Studios and Expa Labs — which has spawned startups like Haus, which is pushing an alternative model for home ownership. More recently he’s been been building Eco: A crypto currency with an energy efficiency twist.

Meanwhile, Uber’s other co-founder, Travis Kalanick, left the company board entirely at the end of last year — having been forced out of the CEO role in 2017 following a shareholder revolt by prominent investors at the height of controversy around Uber’s toxic workplace culture.

At the time, Camp said the culture controversy at Uber had left him “upset and deeply reflective“. And he backed replacing Kalanick as CEO — helping to bring in Khosrowshahi, who remains at Uber’s helm.

Ryan Graves — Uber’s first employee and first CEO — also left the board last year, shortly after the IPO.

We’ve reached out to Uber for comment on the latest board change.