Author: azeeadmin

05 Dec 2018

Malfunction mars the landing for SpaceX’s latest Falcon 9 resupply mission to the ISS

The latest Falcon 9 mission launched successfully, but its reusable booster just missed sticking the landing thanks to a stalled hydraulic pump on the grid fin, according to a tweet by Elon Musk.

Footage captured by the Twitch streamer DazValdez, who was on the ground for the launch, managed to record the whole missed landing. And, as the footage shows, the Falcon 9’s first stage booster just missed the landing zone at Cape Canaveral.

The Tuesday flight from Cape Canaveral Air Force Station in Florida is delivering 5,600 pounds of equipment and supplies to the International Space Station that are supporting roughly 250 science experiments expected to occur on the station. And the flight marks the 16th supply run SpaceX has made out to the Space Station.

The Dragon craft separated from Falcon 9’s second stage as planned — at about roughly ten minutes after liftoff. It’s now headed to the space station where it will attach on Saturday, December 8, according to a statement from the company. It’s the second flight out to the ISS for this particular Dragon spacecraft, which made its first run out in February 2017.

The next critical step for the latest SpaceX mission will be attaching the Dragon spacecraft to the station. To do that, ISS crew members will use the station’s 57.7 foot robotic arm to catch the capsule and attach it to the station’s orbiting laboratory.

The Dragon is scheduled to return to Earth in early January with about 4,000 pounds of cargo where it will splash down in the Pacific Ocean just off the coast of Baja, Calif.

SpaceX has had a busy week already. Yesterday the company launched a commercial flight with a payload of 64 small satellites commissioned by the private space scheduling and freight hauling company Spaceflight Industries.

It was the first commissioned flight from Spaceflight, which has raised over $200 million in venture capital financing to build a private spaceflight scheduling and rideshare service.

The first dedicated mission from Spaceflight to low Earth orbit proved successful as it launched the largest single rideshare mission from a U.S.-based launch vehicle to-date.

Included in that mission were 15 microsats and 49 cubesats from commercial and government entities including universities, startup companies, and even a middle school, according to a statement from SpaceX .

17 countries, including the U.S., Australia, Italy, Netherlands, Finland, South Korea, Spain, Switzerland, U.K., Germany, Jordan, Kazakhstan, Thailand, Poland, Canada, Brazil, and India were represented in the launch.

05 Dec 2018

You can now once again flip the camera during FaceTime calls with just one tap

With the release of iOS 12, Apple hid the button that lets you jump from front camera to rear camera (or vice versa) during a FaceTime call. Previously a one-click thing, it was suddenly shoved away into a menu as if it wasn’t something you might use a half dozen times per call.

Don’t like the change? Good news! Apple is undoing it.

As of iOS 12.1.1, released today, the camera swap button is returning to the main call screen. Basically every FaceTime call I’ve had since this change was made has started with someone asking “Wait, how do I flip the screen. What the hell, where’d that button go?” so changing this back is the only right call.

This build also reintroduces the ability to take Live Photo captures during a one-on-one FaceTime call, if both people in the call have the feature toggled on. Don’t want anyone grabbing Live Photos mid-chat? A switch in FaceTime’s settings lets you disable it.

Beyond those two things, this update mostly polishes up existing features. According to the patch notes: real-time text now works when using Wi-Fi calling, Dual SIM support has been added for additional carriers, you can now hide the sidebar in the News app on the iPad and it has all the usual bug/performance fixes.

05 Dec 2018

Apple is starting to sell its first iPhone XR case, and it’s clear so you can show off your bright new phone

Apple’s new iPhone XR comes in a half a dozen colors, including blue, yellow, red and coral. In fact, the colors are sufficiently fresh that it’d be kind of silly to buy a traditional phone case that would protect it but also hide if from plain view.

It’s for this reason that Apple just began selling a clear case, which, because it is Apple, sounds special despite being a clear plastic case. Think “thin, light, and easy to grip,” and “crafted with a blend of optically clear polycarbonate and flexible TPU materials, so the case fits right over the buttons for easy use.”

Also, a scratch-resistant coating has been applied not only to the exterior, but also to the interior.

Of course, a feature that early customers of the phone will appreciate even more is the ability to wirelessly charge their phones without having to remove the case.

They’ll also like the price, presumably. The new clear case is just $39. Indeed, the company introduced the iPhone XR in mid September as a lower-cost alternative to the iPhone XS Max — not that any is exactly cheap.

The IPhone XR is retailing right now for $749. The iPhone XS is $999. The iPhone XS Max, a dual-SIM iPhone that was also introduced in mid-September, starts at $1099.

05 Dec 2018

Apple is starting to sell its first iPhone XR case, and it’s clear so you can show off your bright new phone

Apple’s new iPhone XR comes in a half a dozen colors, including blue, yellow, red and coral. In fact, the colors are sufficiently fresh that it’d be kind of silly to buy a traditional phone case that would protect it but also hide if from plain view.

It’s for this reason that Apple just began selling a clear case, which, because it is Apple, sounds special despite being a clear plastic case. Think “thin, light, and easy to grip,” and “crafted with a blend of optically clear polycarbonate and flexible TPU materials, so the case fits right over the buttons for easy use.”

Also, a scratch-resistant coating has been applied not only to the exterior, but also to the interior.

Of course, a feature that early customers of the phone will appreciate even more is the ability to wirelessly charge their phones without having to remove the case.

They’ll also like the price, presumably. The new clear case is just $39. Indeed, the company introduced the iPhone XR in mid September as a lower-cost alternative to the iPhone XS Max — not that any is exactly cheap.

The IPhone XR is retailing right now for $749. The iPhone XS is $999. The iPhone XS Max, a dual-SIM iPhone that was also introduced in mid-September, starts at $1099.

05 Dec 2018

Foxconn or Foxgone? Tariffs, Wisconsin and iPhone fires

First some notes on SoftBank’s rumored expansion into China and its weird fund math, then Foxconn, and then quick notes on tech depression, Huawei, and more.

TechCrunch is experimenting with new content forms. This is a rough draft of something new – provide your feedback directly to the author (Danny at danny@techcrunch.com) if you like or hate something here.

SoftBank has fund visions (and a Vision Fund) for China? That, and more money

Kane Wu at Reuters reported over night that SoftBank is looking to open an office and hire an investment team in China, which Wu says will be based in Shanghai. That’s following the fund’s recent global expansion with new targeted offices in Saudi Arabia and India.

When I saw this, I sort of did a double-take: SoftBank doesn’t have a presence in China? The fund has reportedly been seeking investments in some of China’s leading unicorn stars, including controversial face recognition startup SenseTime, and leading edtech startup Zuoyebang (作业帮, which literally translates as “school assignment help”). (Hat tips to Selina Wang at Bloomberg, who seems to just be sitting in Vision Fund partner meetings). And of course, it dumped a pretty penny into WeWork China, where it was part of a $500 million syndicate, and is a huge investor in Didi.

It’s sort of obvious that SoftBank would expand to China. What will be interesting though is to see how the fund structures itself long-term. As far as I know, the Vision Fund is a singular “fund” that invests worldwide (send me an email if I am wrong on this count). China has a thicket of regulations on funds and companies, which is one of several reasons we see specifically China-focused vehicles (such as Lightspeed and Lightspeed China or Sequoia and Sequoia China). If the Vision Fund continues to be a unified fund, that would be a notable strategy shift that might be cloned by other trans-Pacific funds.

Aside: SoftBank Vision Fund math is complicated

Rajeev Misra, board director of SoftBank Group and CEO of SoftBank Investment Advisors. Photo by Drew Angerer/Getty Images.

When it first closed the Vision Fund, SoftBank explained they had raised just over $93 billion in committed capital or, more precisely, around $93.15-$93.2 billion according to the initial investor presentations and its annual Form D filings. In those docs, SoftBank said that the fund was financed with $28 billion from SoftBank and $65 billion from third-party investors.

On top of the $93 billion raised for the Vision Fund, SoftBank detailed that it had committed $4.5 billion of its own capital to a separate “Delta Fund,” which was used to alleviate conflicts around SoftBank’s Didi investment. Thus, SoftBank’s total VC funding aggregates to around $97.7 billion.

To add a complication, SoftBank later shifted $1.6 billion of the Vision Fund’s previously disclosed $65 billion in third-party capital over to the Delta Fund. In current disclosures, SoftBank shows $91.7 billion of committed capital for the Vision Fund ($28.1 billion from SoftBank and $63.6 billion from third-party investors). For the Delta Fund, SoftBank shows $6 billion in committed capital ($4.5 billion SoftBank contribution and $1.6 billion from third-party investors).

Here is where it gets even more complicated. In its latest filings, SoftBank also notes that it completed the interim closing of an additional $5 billion for the Vision Fund in mid-October, “intended for the installment of an incentive scheme for operations of SoftBank Vision Fund.” That additional cash would bring Vision Fund’s total committed capital to $96.7 billion, and $102.7 billion together with the Delta Fund.

While it wouldn’t be included in the committed equity capital total, SoftBank is also rumored to be raising a $4 billion credit facility to help finance additional acquisitions.

So, it’s probably best to say that the Vision Fund — as constituted right now — is $97 billion or $96.7 billion with precision, assuming this $5 billion reaches a final close.

SoftBank IPO

We have of course covered SoftBank quite obsessively, particularly its debt situation (Part 1, Part 2, Part 3, Part 4, and Part 5). What we haven’t covered more recently is the latest developments in SoftBank’s IPO, which is slated for December 19th and expected to bring in a haul of $21 billion. More to come on that front in the coming days.

Foxconn or Foxgone?

US President Donald Trump and Foxconn Chairman Terry Gou. BRENDAN SMIALOWSKI/AFP/Getty Images

The South China Morning Post reported yesterday that Foxconn is investigating expanding its factories to Vietnam in order to avoid tariffs. Makes sense, and I have some calls this week and next trying to suss out how much hardware supply chains have really changed in response to the trade conflict.

That decision though isn’t just about the trade conflict, but also about the quickly increasing wages of Chinese laborers as well as political interference from Beijing. The Trump administration’s trade policies are just the excuse Foxconn needs to (at least partially) extricate itself from China, while saving face in the process.

What’s interesting is that Foxconn is also dealing with a massive brush fire in Wisconsin, where it received one of the largest economic development incentives ever offered by an American government, a whopping $3 billion package that was expected to drive manufacturing employment in the state.

Over night, Republicans in the state legislature passed a bill that would place large restrictions on incoming Democratic governor Tony Evers. Jessie Opoien for the (Madison) Cap Times:

Under the bill, legislators would have increased influence over the Wisconsin Economic Development Corporation, and the WEDC board, not the governor, would appoint the job creation agency’s CEO. However, the governor’s power to appoint a CEO would be restored in September 2019.

That is the agency that provided the Foxconn funding, which has become a political football in Wisconsin politics. Republicans are trying to protect one of the major economic legacies of outgoing governor Scott Walker, as well as what they believe is the future direction of manufacturing work in the state. Democrats smell a boondoggle in the making.

If that wasn’t all, rumored skimpy sales for iPhones is putting enormous pressure on Foxconn’s bottom line. Debby Wu at Bloomberg reported two weeks ago that:

The contract manufacturer aims to cut 20 billion yuan ($2.9 billion) from expenses in 2019 as it faces “a very difficult and competitive year,” according to an internal document obtained by Bloomberg. The company’s spending in the past 12 months is about NT$206 billion ($6.7 billion).

Foxconn is a very dynamic organization that has weathered repeated crises over the years. It is pretty much unique in what it does today: very few other companies can scale up and down hundreds of thousands of workers to meet iPhone and other device demands with such alacrity.

But, the fundamentals of the mobile device market have apparently changed dramatically this year, and Foxconn is likely to be the company most harmed as the assembler of those devices. That could destroy not just the Chinese dream of leading in manufacturing, but also the Vietnam and Wisconsin dreams as well.

Also: If you haven’t read it, this poetry by a Foxconn worker who committed suicide really resonated with me. Foxconn’s suicide problem is well-documented, but we often don’t hear from the individuals themselves.

Quick bites

Which big tech companies are most depressed?

Blind, the anonymous enterprise chatting app that has taken the tech world by storm, published survey results asking tech employees “I believe I am depressed.” Roughly 40% of employees responded yes. Interestingly, there wasn’t too much variation between companies. Amazon had the highest rate at 43% and Apple had the lowest rate at 30%. It’s an informal survey, probably without high scientific validation, but it is a reminder for all of us in the community that mental health and burnout is very real in the startup and tech ecosystems and we should be vigilant in helping each other when times are rough.

More bad news for Huawei as British Telecom bans its equipment

This is one of those stories that we are just going to keep on hearing about. After bans in Australia and New Zealand, British Telecom has announced they will not just ban Huawei’s 5G equipment, but also its 3G and 4G equipment. Britain, like Aus/NZ, Canada and the US are part of the Five Eyes intelligence network, and national security officials have been leading the crusade against Huawei infrastructure. What’s interesting is not just the rapidity of the bans, but also that the bans haven’t (from what I have seen) migrated outside the Five Eyes community yet.

Pendo commits to hometown of Raleigh

Raleigh skyline. Photo by James Willamor used under Creative Commons via Flickr.

Pendo is a digital product management platform that has had quite a bit of success with customers and has raised more than $100 million in VC funding, most recently a Series D from Sapphire. The company announced that they have received a grant from home state North Carolina’s economic development department to grow in the Raleigh region. Pendo is committing $34.5 million to its headquarters (with the potential of creating 590 jobs), while the state will offer around $8.8 million in potential reimbursements over the next 12 years.

Given what I wrote yesterday about Wes McKinney leaving NYC and heading to Nashville and the work Chattanooga is doing to aid startups, it’s great to see other hotspots like Raleigh, NC invest to build out their ecosystems in a compelling way.

Todd Olson, CEO of Pendo, explained to me by email that, “Office rents in our downtown are a fraction of the cost of operating in other cities, and the cost of living is appealing to our employees. They can afford to buy a house here. In some markets around the country, that is becoming more difficult. It’s also just a nice place to live and work.”

Creative work is increasingly going to have to find a lower cost home.

What’s next

I am still obsessing about next-gen semiconductors. If you have thoughts there, give me a ring: danny@techcrunch.com.

Thoughts on Articles

The LP Anti-Portfolio – Great short read. Lindel Eakman, former managing director at UTIMCO, the University of Texas/Texas A&M endowment, gives a list of funds that he passed on that he now regrets. Unfortunately, this is pretty rare coming from an LP, albeit a former one. It would be great to get more public discussion on what funds were missed and why by LP investors.

Hopefully more reading time tomorrow.

Reading docket

What I’m reading (or at least, trying to read)

  • Huge long list of articles on next-gen semiconductors. More to come shortly.
05 Dec 2018

Foxconn or Foxgone? Tariffs, Wisconsin and iPhone fires

First some notes on SoftBank’s rumored expansion into China and its weird fund math, then Foxconn, and then quick notes on tech depression, Huawei, and more.

TechCrunch is experimenting with new content forms. This is a rough draft of something new – provide your feedback directly to the author (Danny at danny@techcrunch.com) if you like or hate something here.

SoftBank has fund visions (and a Vision Fund) for China? That, and more money

Kane Wu at Reuters reported over night that SoftBank is looking to open an office and hire an investment team in China, which Wu says will be based in Shanghai. That’s following the fund’s recent global expansion with new targeted offices in Saudi Arabia and India.

When I saw this, I sort of did a double-take: SoftBank doesn’t have a presence in China? The fund has reportedly been seeking investments in some of China’s leading unicorn stars, including controversial face recognition startup SenseTime, and leading edtech startup Zuoyebang (作业帮, which literally translates as “school assignment help”). (Hat tips to Selina Wang at Bloomberg, who seems to just be sitting in Vision Fund partner meetings). And of course, it dumped a pretty penny into WeWork China, where it was part of a $500 million syndicate, and is a huge investor in Didi.

It’s sort of obvious that SoftBank would expand to China. What will be interesting though is to see how the fund structures itself long-term. As far as I know, the Vision Fund is a singular “fund” that invests worldwide (send me an email if I am wrong on this count). China has a thicket of regulations on funds and companies, which is one of several reasons we see specifically China-focused vehicles (such as Lightspeed and Lightspeed China or Sequoia and Sequoia China). If the Vision Fund continues to be a unified fund, that would be a notable strategy shift that might be cloned by other trans-Pacific funds.

Aside: SoftBank Vision Fund math is complicated

Rajeev Misra, board director of SoftBank Group and CEO of SoftBank Investment Advisors. Photo by Drew Angerer/Getty Images.

When it first closed the Vision Fund, SoftBank explained they had raised just over $93 billion in committed capital or, more precisely, around $93.15-$93.2 billion according to the initial investor presentations and its annual Form D filings. In those docs, SoftBank said that the fund was financed with $28 billion from SoftBank and $65 billion from third-party investors.

On top of the $93 billion raised for the Vision Fund, SoftBank detailed that it had committed $4.5 billion of its own capital to a separate “Delta Fund,” which was used to alleviate conflicts around SoftBank’s Didi investment. Thus, SoftBank’s total VC funding aggregates to around $97.7 billion.

To add a complication, SoftBank later shifted $1.6 billion of the Vision Fund’s previously disclosed $65 billion in third-party capital over to the Delta Fund. In current disclosures, SoftBank shows $91.7 billion of committed capital for the Vision Fund ($28.1 billion from SoftBank and $63.6 billion from third-party investors). For the Delta Fund, SoftBank shows $6 billion in committed capital ($4.5 billion SoftBank contribution and $1.6 billion from third-party investors).

Here is where it gets even more complicated. In its latest filings, SoftBank also notes that it completed the interim closing of an additional $5 billion for the Vision Fund in mid-October, “intended for the installment of an incentive scheme for operations of SoftBank Vision Fund.” That additional cash would bring Vision Fund’s total committed capital to $96.7 billion, and $102.7 billion together with the Delta Fund.

While it wouldn’t be included in the committed equity capital total, SoftBank is also rumored to be raising a $4 billion credit facility to help finance additional acquisitions.

So, it’s probably best to say that the Vision Fund — as constituted right now — is $97 billion or $96.7 billion with precision, assuming this $5 billion reaches a final close.

SoftBank IPO

We have of course covered SoftBank quite obsessively, particularly its debt situation (Part 1, Part 2, Part 3, Part 4, and Part 5). What we haven’t covered more recently is the latest developments in SoftBank’s IPO, which is slated for December 19th and expected to bring in a haul of $21 billion. More to come on that front in the coming days.

Foxconn or Foxgone?

US President Donald Trump and Foxconn Chairman Terry Gou. BRENDAN SMIALOWSKI/AFP/Getty Images

The South China Morning Post reported yesterday that Foxconn is investigating expanding its factories to Vietnam in order to avoid tariffs. Makes sense, and I have some calls this week and next trying to suss out how much hardware supply chains have really changed in response to the trade conflict.

That decision though isn’t just about the trade conflict, but also about the quickly increasing wages of Chinese laborers as well as political interference from Beijing. The Trump administration’s trade policies are just the excuse Foxconn needs to (at least partially) extricate itself from China, while saving face in the process.

What’s interesting is that Foxconn is also dealing with a massive brush fire in Wisconsin, where it received one of the largest economic development incentives ever offered by an American government, a whopping $3 billion package that was expected to drive manufacturing employment in the state.

Over night, Republicans in the state legislature passed a bill that would place large restrictions on incoming Democratic governor Tony Evers. Jessie Opoien for the (Madison) Cap Times:

Under the bill, legislators would have increased influence over the Wisconsin Economic Development Corporation, and the WEDC board, not the governor, would appoint the job creation agency’s CEO. However, the governor’s power to appoint a CEO would be restored in September 2019.

That is the agency that provided the Foxconn funding, which has become a political football in Wisconsin politics. Republicans are trying to protect one of the major economic legacies of outgoing governor Scott Walker, as well as what they believe is the future direction of manufacturing work in the state. Democrats smell a boondoggle in the making.

If that wasn’t all, rumored skimpy sales for iPhones is putting enormous pressure on Foxconn’s bottom line. Debby Wu at Bloomberg reported two weeks ago that:

The contract manufacturer aims to cut 20 billion yuan ($2.9 billion) from expenses in 2019 as it faces “a very difficult and competitive year,” according to an internal document obtained by Bloomberg. The company’s spending in the past 12 months is about NT$206 billion ($6.7 billion).

Foxconn is a very dynamic organization that has weathered repeated crises over the years. It is pretty much unique in what it does today: very few other companies can scale up and down hundreds of thousands of workers to meet iPhone and other device demands with such alacrity.

But, the fundamentals of the mobile device market have apparently changed dramatically this year, and Foxconn is likely to be the company most harmed as the assembler of those devices. That could destroy not just the Chinese dream of leading in manufacturing, but also the Vietnam and Wisconsin dreams as well.

Also: If you haven’t read it, this poetry by a Foxconn worker who committed suicide really resonated with me. Foxconn’s suicide problem is well-documented, but we often don’t hear from the individuals themselves.

Quick bites

Which big tech companies are most depressed?

Blind, the anonymous enterprise chatting app that has taken the tech world by storm, published survey results asking tech employees “I believe I am depressed.” Roughly 40% of employees responded yes. Interestingly, there wasn’t too much variation between companies. Amazon had the highest rate at 43% and Apple had the lowest rate at 30%. It’s an informal survey, probably without high scientific validation, but it is a reminder for all of us in the community that mental health and burnout is very real in the startup and tech ecosystems and we should be vigilant in helping each other when times are rough.

More bad news for Huawei as British Telecom bans its equipment

This is one of those stories that we are just going to keep on hearing about. After bans in Australia and New Zealand, British Telecom has announced they will not just ban Huawei’s 5G equipment, but also its 3G and 4G equipment. Britain, like Aus/NZ, Canada and the US are part of the Five Eyes intelligence network, and national security officials have been leading the crusade against Huawei infrastructure. What’s interesting is not just the rapidity of the bans, but also that the bans haven’t (from what I have seen) migrated outside the Five Eyes community yet.

Pendo commits to hometown of Raleigh

Raleigh skyline. Photo by James Willamor used under Creative Commons via Flickr.

Pendo is a digital product management platform that has had quite a bit of success with customers and has raised more than $100 million in VC funding, most recently a Series D from Sapphire. The company announced that they have received a grant from home state North Carolina’s economic development department to grow in the Raleigh region. Pendo is committing $34.5 million to its headquarters (with the potential of creating 590 jobs), while the state will offer around $8.8 million in potential reimbursements over the next 12 years.

Given what I wrote yesterday about Wes McKinney leaving NYC and heading to Nashville and the work Chattanooga is doing to aid startups, it’s great to see other hotspots like Raleigh, NC invest to build out their ecosystems in a compelling way.

Todd Olson, CEO of Pendo, explained to me by email that, “Office rents in our downtown are a fraction of the cost of operating in other cities, and the cost of living is appealing to our employees. They can afford to buy a house here. In some markets around the country, that is becoming more difficult. It’s also just a nice place to live and work.”

Creative work is increasingly going to have to find a lower cost home.

What’s next

I am still obsessing about next-gen semiconductors. If you have thoughts there, give me a ring: danny@techcrunch.com.

Thoughts on Articles

The LP Anti-Portfolio – Great short read. Lindel Eakman, former managing director at UTIMCO, the University of Texas/Texas A&M endowment, gives a list of funds that he passed on that he now regrets. Unfortunately, this is pretty rare coming from an LP, albeit a former one. It would be great to get more public discussion on what funds were missed and why by LP investors.

Hopefully more reading time tomorrow.

Reading docket

What I’m reading (or at least, trying to read)

  • Huge long list of articles on next-gen semiconductors. More to come shortly.
05 Dec 2018

Workato raises $25M for its integration platform

Workato, a startup that offers an integration and automation platform for businesses that competes with the likes of MuleSoft, SnapLogic and Microsoft’s Logic Apps, today announced that it has raised a $25 million Series B funding round from Battery Ventures, Storm Ventures, ServiceNow and Workday Ventures. Combined with its previous rounds, the company has now received investments from some of the largest SaaS players, including Salesforce, which participated in an earlier round.

At its core, Workato’s service isn’t that different from other integration services (you can think of them as IFTTT for the enterprise) in that it helps you to connect disparate systems and services, set up triggers to kick of certain actions (if somebody signs a contract on Docusign, send a message to Slack and create an invoice). Like its competitors, it connects to virtually any SaaS tool that a company would use, no matter whether that’s Marketo and Salesforce, or Slack and Twitter. And like some of its competitors, all of this can be done with a drag-and-drop interface.

What’s different, Workato founder and CEO Vijay Tella tells me, is that the service was built for business users, not IT admins. “Other enterprise integration platforms require people who are technical to build and manage them,” he said. “With the explosion in SaaS with lines of business buying them – the IT team gets backlogged with the various integration needs. Further, they are not able to handle all the workflow automation needs that businesses require to streamline and innovate on the operations.”

Battery Ventures’ general partner Neeraj Agrawal also echoed this. “As we’ve all seen, the number of SaaS applications run by companies is growing at a very rapid clip,” he said. “This has created a huge need to engage team members with less technical skill-sets in integrating all these applications. These types of users are closer to the actual business workflows that are ripe for automation, and we found Workato’s ability to empower everyday business users super compelling.”

Tella also stressed that Workato makes extensive use of AI/ML to make building integrations and automations easier. The company calls this Recipe Q. ” Leveraging the tens of billions of events processed, hundreds of millions of metadata elements inspected, and hundreds of thousands of automations that people have built on our platform – we leverage ML to guide users to build the most effective integration/automation by recommending next steps as they build these automations,” he explained. “It recommends the next set of actions to take, fields to map, auto-validates mappings, etc. The great thing with this is that as people build more automations – it learns from them and continues to make the automation smarter.”

The AI/ML system also handles errors and offers features like sentiment analysis to analyze emails and detect their intent, with the ability to route them depending on the results of that analysis.

As part of today’s announcement, the company is also launching a new AI-enabled feature: Automation Editions for sales, marketing and HR (with editions for finance and support coming in the future). The idea here is to give those departments a kit with pre-built workflows that helps them to get started with the service without having to bring in IT.

05 Dec 2018

Teen debit card Current now acts more like a real bank account

Current, the app-controlled teen debit card that’s managed by parents, is starting to look more like a bank. Today, the startup announced it’s now adding support for routing and account numbers to its debit account for teens. That means working teens will be able to direct deposit their paychecks from after-school and summer jobs to their Current account, then use the Visa debit card when they need to make purchases – including when shopping online.

The company first launched its debit card and app for teens and parents last year, with the goal of giving parents a more modern way to dole out allowances and reward their kids for household chores.

Through the app, parents can set chores, transfer funds, and track their child’s spending. They can also set limits on how the money can be used, including restrictions on the amount that can be pulled out of an ATM as well as ways to block spending by category – like blocking purchases at bars or airlines, for example.

Meanwhile, by offering the funds on a debit card, teens get a sense of autonomy as well as a way to practice money management and financial disciple.

Now, the company wants to better serve its teenaged users who are working outside the home.

Today, traditional banks will offer accounts to teens in some cases – like if they have a recurring deposit from an employer, for example. But Current won’t have the same restrictions, the company says. Teens who are earning money on their own – but not necessarily on a recurring schedule – can opt for Current instead.

“Gen Z’s entrepreneurial spirit is strong, and they are looking for ways to earn money on their own
terms, taking part in the gig economy and starting their own businesses,” said Current founder and CEO Stuart Sopp, in a statement. “These working teens need a debit card for supplies and services, and a way to get paid including direct deposit and routing and account numbers so they can connect with e-commerce
platforms,” he noted.

The launch of account numbers follows Current’s recent addition of instant transfers, which allows parents to immediately fund teens’ accounts without a wait or any extra fees.

The startup charges parents a $36 annual subscription for its service. It competes with other teen-focused solutions in the fintech space, including Greenlight Financial and those from traditional banks. Current is backed by $10 million from QED Investors, Cota Capital, Fifth Third Capital, and others.

 

05 Dec 2018

Seized cache of Facebook docs raise competition and consent questions

A UK parliamentary committee has published the cache of Facebook documents it dramatically seized last week.

The documents were obtained by a legal discovery process by a startup that’s suing the social network in a California court in a case related to Facebook changing data access permissions back in 2014/15.

The court had sealed the documents but the DCMS committee used rarely deployed parliamentary powers to obtain them from the Six4Three founder, during a business trip to London.

You can read the redacted documents here — all 250 pages of them.

In a series of tweets regarding the publication, committee chair Damian Collins says he believes there is “considerable public interest” in releasing them.

“They raise important questions about how Facebook treats users data, their policies for working with app developers, and how they exercise their dominant position in the social media market,” he writes.

“We don’t feel we have had straight answers from Facebook on these important issues, which is why we are releasing the documents. We need a more public debate about the rights of social media users and the smaller businesses who are required to work with the tech giants. I hope that our committee investigation can stand up for them.”

The committee has been investigating online disinformation and election interference for the best part of this year, and has been repeatedly frustrated in its attempts to extract answers from Facebook.

But it is protected by parliamentary privilege — hence it’s now published the Six4Three files, having waited a week in order to redact certain pieces of personal information.

Collins has included a summary of key issues, as the committee sees them after reviewing the documents, in which he draws attention to six issues.

Here is his summary of the key issues:

  1. White Lists Facebook have clearly entered into whitelisting agreements with certain companies, which meant that after the platform changes in 2014/15 they maintained full access to friends data. It is not clear that there was any user consent for this, nor how Facebook decided which companies should be whitelisted or not.
  2. Value of friends data It is clear that increasing revenues from major app developers was one of the key drivers behind the Platform 3.0 changes at Facebook. The idea of linking access to friends data to the financial value of the developers relationship with Facebook is a recurring feature of the documents.
  3. Reciprocity Data reciprocity between Facebook and app developers was a central feature in the discussions about the launch of Platform 3.0.
  4. Android Facebook knew that the changes to its policies on the Android mobile phone system, which enabled the Facebook app to collect a record of calls and texts sent by the user would be controversial. To mitigate any bad PR, Facebook planned to make it as hard of possible for users to know that this was one of the underlying features of the upgrade of their app.
  5. Onavo Facebook used Onavo to conduct global surveys of the usage of mobile apps by customers, and apparently without their knowledge. They used this data to assess not just how many people had downloaded apps, but how often they used them. This knowledge helped them to decide which companies to acquire, and which to treat as a threat.
  6. Targeting competitor Apps The files show evidence of Facebook taking aggressive positions against apps, with the consequence that denying them access to data led to the failure of that business

The publication of the files comes at an awkward moment for Facebook — which remains on the back foot after a string of data and security scandals, and has just announced a major policy change — ending a long-running ban on apps copying its own platform features.

Albeit the timing of Facebook’s policy shift announcement hardly looks incidental — given Collins said last week the committee would publish the files this week.

The policy in question has been used by Facebook to close down competitors in the past, such as — two years ago — when it cut off style transfer app Prisma’s access to its live-streaming Live API when the startup tried to launch a livestreaming art filter (Facebook subsequently launched its own style transfer filters for Live).

So its policy reversal now looks intended to diffuse regulatory scrutiny around potential antitrust concerns.

But emails in the Six4Three files suggesting that Facebook took “aggressive positions” against competing apps could spark fresh competition concerns.

In one email dated January 24, 2013, a Facebook staffer, Justin Osofsky, discusses Twitter’s launch of its short video clip app, Vine, and says Facebook’s response will be to close off its API access.

As part of their NUX, you can find friends via FB. Unless anyone raises objections, we will shut down their friends API access today. We’ve prepared reactive PR, and I will let Jana know our decision,” he writes. 

Osofsky’s email is followed by what looks like a big thumbs up from Zuckerberg, who replies: “Yup, go for it.”

Also of concern on the competition front is Facebook’s use of a VPN startup it acquired, Onavo, to gather intelligence on competing apps — either for acquisition purposes or to target as a threat to its business.

The files show various Onavo industry charts detailing reach and usage of mobile apps and social networks — with each of these graphs stamped ‘highly confidential’.

Facebook bought Onavo back in October 2013. Shortly after it shelled out $19BN to acquire rival messaging app WhatsApp — which one Onavo chart in the cache indicates was beasting Facebook on mobile, accounting for well over double the daily message sends at that time.

The files also spotlight several issues of concern relating to privacy and data protection law, with internal documents raising fresh questions over how or even whether (in the case of Facebook’s whitelisting agreements with certain developers) it obtained consent from users to process their personal data.

The company is already facing a number of privacy complaints under the EU’s GDPR framework over its use of ‘forced consent‘, given that it does not offer users an opt-out from targeted advertising.

But the Six4Three files look set to pour fresh fuel on the consent fire.

Collins’ fourth line item — related to an Android upgrade — also speaks loudly to consent complaints.

Earlier this year Facebook was forced to deny that it collects calls and SMS data from users of its Android apps without permission. But, as we wrote at the time, it had used privacy-hostile design tricks to sneak expansive data-gobbling permissions past users. So, put simple, people clicked ‘agree’ without knowing exactly what they were agreeing to.

The Six4Three files back up the notion that Facebook was intentionally trying to mislead users.

In one email dated November 15, 2013, from Matt Scutari, manager privacy and public policy, suggests ways to prevent users from choosing to set a higher level of privacy protection, writing: “Matt is providing policy feedback on a Mark Z request that Product explore the possibility of making the Only Me audience setting unsticky. The goal of this change would be to help users avoid inadvertently posting to the Only Me audience. We are encouraging Product to explore other alternatives, such as more aggressive user education or removing stickiness for all audience settings.”

Another awkward trust issue for Facebook which the documents could stir up afresh relates to its repeat claim — including under questions from lawmakers — that it does not sell user data.

In one email from the cache — sent by Mark Zuckerberg, dated October 7, 2012 — the Facebook founder appears to be entertaining the idea of charging developers for “reading anything, including friends”.

Yet earlier this year, when he was asked by a US lawmaker how Facebook makes money, Zuckerberg replied: “Senator, we sell ads.”

He did not include a caveat that he had apparently personally entertained the idea of liberally selling access to user data.

Responding to the publication of the Six4Three documents, a Facebook spokesperson told us:

As we’ve said many times, the documents Six4Three gathered for their baseless case are only part of the story and are presented in a way that is very misleading without additional context. We stand by the platform changes we made in 2015 to stop a person from sharing their friends’ data with developers. Like any business, we had many of internal conversations about the various ways we could build a sustainable business model for our platform. But the facts are clear: we’ve never sold people’s data.

Zuckerberg has repeatedly refused to testify in person to the DCMS committee.

At its last public hearing — which was held in the form of a grand committee comprising representatives from nine international parliaments, all with burning questions for Facebook — the company sent its policy VP, Richard Allan, leaving an empty chair where Zuckerberg’s bum should be.

05 Dec 2018

Revcontent names Omar Nicola as its new CEO

Content recommendation company Revcontent has a new chief executive: Omar Nicola, formerly the CEO of mobile advertising company Kixer.

Revcontent’s founder and outgoing CEO John Lemp will remain involved as chairman of the board of directors.

“Omar is the perfect choice to take over as CEO of Revcontent, because of his wealth of experience and track record of success as a publisher and a leader of several different advertising technology companies,” Lemp said in a statement. “Founding and building Revcontent has been one of the most rewarding times of my life and I am humbled by the many successes … I look forward to following Revcontent’s future success as Chairman while also having the opportunity to spend more time focusing on my family, my other businesses and some passion projects.”

Revcontent President Richard Marques described Nicola as “the perfect fit to elevate us to that next level.” At the same time, Nicola didn’t anticipate making big changes in strategy.

“Part of it is me coming in and looking at things we can improve upon, and looking at things that we can restructure,” he said. “But the business has been built from the ground up pretty successfully. My job is to help grow that business: What can I do in my day-to-day to essentially complement what’s been done to date?”

Nicola noted that he’s spent “the better part of 10 years” in the adtech industry — in fact, he suggested that Kixer had a similar model to Revcontent, except that it was recommending mobile apps instead of news articles. (Kixer was acquired by Lakana and its parent company Nexstar Broadcasting Group in 2015, and Nicola served as Nexstar’s senior vice president for revenue and operations until last year.)

It’s a challenging time for the digital media business, but Nicola said the key is to make sure Revcontent is a good partner for its publishers.

“Ultimately, we’ve got to find a balance of user experience and revenue and make sure that publishers move forward,” he said. He noted that in the short term, “the best thing for us might be to include as many ad units and widgets as possible, but one, that’s not the best thing for the industry and two, it’s not the best thing for the publisher. What we try to do is strike fair deals and build those relationships as a fair partner.”

He also argued that Revcontent has the freedom to take the high road because it’s been self-funded.

“This is not a company that’s got a ton of venture capital in it,” he said. “I use a term adtech purgatory … because you find yourself in a scenario where you’ve raised too much money that exiting the business can only be done for a crazy amount of money. That will never happen to me, I like having the flexibility that we have. Not having taken on that venture money was extremely important to me.”