Month: October 2018

17 Oct 2018

This 3D-printed prosthetic hand combines speed and strength with simplicity

Prosthetic limbs have come a long way from the heavy, solid hands and legs of yesteryear, but it’s still difficult to pack a range of motion into them without complex or bulky machinery. But new research out of Cornell uses a cleverly designed 3D-printed mechanism to achieve speed and strength with simple construction — and it costs a lot less, too.

“Developing prosthetic limbs requires designers to make difficult trade-offs among size, weight, force, speed, and cost of the actuation system,” the researchers say in their paper. For example, they point out, state of the art mechanical prosthetic hands can cost well over $10,000, with the high-end motors inside alone costing hundreds each. Cheaper hands use cheaper components, of course, which might mean that the hand can grip hard but not quickly, or vice versa.

This is partly because a mechanical hand needs to be able to adjust the force it’s applying very quickly on the fly, and this usually involves some kind of variable transmission or dynamic gear ratio. But Kevin O’Brien and his colleagues developed a new way to have the motor adjust its speed and force without using hundreds of finely machined components. In fact, it and the hand it actuates can be almost entirely 3D-printed.

It works like this: The fingers of the hand are controlled, like many other such hands and indeed our own, by flexible cords that run along their lengths. These cords can be tightened or slackened to make the fingers take different positions, and that’s often done by having a spool take up the slack or deal it out. It’s this spool that must move precisely and is the end point of the complex gearing mentioned above in other hands.

But in the ADEPT hand (adaptively driven via elastomeric passive transmissions — we’ll stick with the acronym) these spools have in their centers a flexible cylindrical core, the shape of which can be modified by tightening a separate “tendon” around it. When the tendon is loose, the core is wider and spins quickly, producing fast, responsive movement. When the tendon is tightened, the core is reduced in radius and correspondingly increases in torque while decreasing in speed.

There’s no switching of gears, no meshing of teeth — if the hand determines that it needs just a little bit more torque to hold something, it can get it by tightening the tendon just that little bit. And as soon as it needs to quickly release or catch something, the tendon can loosen up and the fingers move quickly and lightly.

This simplicity and the ease of manufacturing make this much cheaper than other options, while it still provides a great deal of versatility and responsiveness.

“The benefits of elastomeric transmission systems are that they can be 3D printed quickly (50 per hour), cheaply (<$1 per part), and in many compact form factors,” the researchers wrote. A whole hand could be built for less than $500, they estimate.

Unfortunately the materials aren’t quite up to the task just yet — the part that’s constantly having its shape adjusted tends to degrade, though they managed to get it to the point where it could be adjusted about 25,000 times before failing (not catastrophically, just not doing its job well enough any more). That may sound like a lot, but your fingers move a lot. So there’s still work to do before this is a realistic replacement for other mechanical parts.

Still, it’s a promising approach and general enough that it also could be used in artificial legs, arms and exo-suits. You can read more at Science Robotics.

17 Oct 2018

Next 10 Ventures is launching an incubator for YouTube personalities

Los Angeles-based Next 10 Ventures, a $50 million fund focused on the creator economy, is launching an incubator program to support YouTubers.

The EduCreator Incubator will seed 25 to 40 “emerging video creators” with $25,000 to $75,000 in seed funding, depending on their location, and will enroll them in a 12-month mentorship program. The only requirement is that they focus on educational video content targeting children and young adults.

“The amazing thing about being able to provide more educational content to YouTube is that children, who may be first generation from an emerging or developing country, they now have a mobile phone and they have the ability to watch content,” said Cynthia So Schroeder, Next 10’s recently hired vice president of marketing, who’s leading the incubation efforts. “Through this content, they may discover a field or a topic they haven’t had access to. Maybe they’ll discover oceanography or physics and that glimpse will … inspire them to be a future astronaut or engineer.”

So Schroeder, eBay’s former head of global community development and engagement, joins the firm’s founders: Benjamin Grubbs, YouTube’s former global director of top creator partnerships, and Paul Condolora, the former co-head of the Harry Potter franchise at Warner Bros.

All participants in the program will jointly participate in a revenue share on revenue generated from their content. Next 10 says they intend to reinvest that into a growth fund for next year’s EduCreator participants and that any equity arrangements or follow-on investments will be discussed at the end of the program.

EduCreator will provide participants with a network of other like-minded creators, programming focused on content development and format and mentorship from digital storyteller Jay Shetty, WeCreateEdu founder Jacklyn Duff and others. The goal is to help the YouTubers build sustainable and scalable online businesses.

What’s in it for Next 10? The firm’s hypothesis is that digitally savvy, mobile-first content creators are big money makers, or will be 10 years down the line — hence the fund’s name. Nearly 60 percent of GenZers, after all, cite YouTube as their preferred learning method, and the quantity of streaming video has more than doubled in the past year.

“At YouTube, I saw over 5x growth in watch time, commercialization and really, globalization of the platform,” Grubbs told TechCrunch. “I have three kids ages 9, 7 and 4 and I’ve seen it there too in how they are consuming media. Looking ahead over the next 10 years, this is going to be the way consumers are [being entertained], accessing insights and knowledge, and connecting.”

Applications to the incubator opened today and close November 17, 2018.

17 Oct 2018

Open offices have driven Panasonic to make horse blinders for humans

At what point do we just give up and admit we’re living in exactly the dystopian nightmare speculative fiction warned us about? It probably ought to be these horse blinders for people, which look like something straight out of a Terry Gilliam movie.

Panasonic design studio Future Life Factory designed the things, but open space offices are basically the worst. The startup-driven push to eliminate the world from the tyranny of the cubicle has apparently driven us to create cubicles for our faces that have the added bonus of making workers look like their identity has been blurred out on Cops.

Along with obscuring the wearer’s peripheral vision, Wear Space (weirdly Office Face is still unclaimed), also sports noise-canceling headphones to really get the job done.

“As open offices and digital nomads are on the rise, workers are finding it ever more important to have personal space where they can focus,” the company told Dezeen. “Wear Space instantly creates this kind of personal space – it’s as simple as putting on an article of clothing.”

The device, which debuted as a prototype at SXSW earlier this year, is now the subject of a crowdfunding campaign. Early birds can snag one for around $260, but we’re going to say neigh on this one.

17 Oct 2018

Health insurance startup Alan covers meditation app subscription

French startup Alan wants to be a bit better than your good old health insurance. That’s why the company is trying something new and now covers part of your Petit Bambou subscription.

Petit Bambou is a popular meditation app. It’s a sort of Headspace, but with French content. You download an app, put your earphones, close your eyes and follow the instructions. Meditating ten or twenty minutes every day should help you feel better after a while.

The basic course is free and you need to pay a subscription to access more content. It costs €7 per month or €60 per year.

In France, health insurance companies usually cover your bills when the national healthcare system already pays for part of the bill.

For instance, if you get X-Rays for your arm, the national healthcare system will pay for part of the bill, and your health insurance will cover the rest. Usually, if something is not covered by the national healthcare system, your insurance company won’t cover it either.

But Alan wants to differentiate its offering and add more stuff. The Petit Bambou offering is just a test for now. You can get €25 back if you subscribe for six months or a year. It only works once. But Alan is thinking about turning it into a recurring offer if people like the feature.

17 Oct 2018

Stripe hires Niels Provos away from Google to be its new head of security

On the heels of raising new funding on a $20 billion valuation, payments and financial services startup Stripe is making a key hire to reinforce its message to the world that it’s taking security of its cloud-based services seriously. Today the company is announcing that it has hired Niels Provos as its new head of security. Provos was most recently a distinguished engineer at Google, where he has led some of the search giant’s biggest efforts to make its service secure, perhaps most famously Safe Browsing, but also more recently Google Cloud Platform and Google’s production infrastructure.

He’s also a well known cryptographer and researcher that has had a big impact on other projects aimed at improving internet security, such as bcrypt, honeyd, and OpenSSH. He’s also a blacksmith who makes swords and knives (another kind of security tool, I suppose).

From what I understand, Provos had been talking to Stripe about the job for a while before leaving Google.

“Over the last twenty years, I have applied myself to improving and advancing the security of the Internet not only for billions of users but also for businesses who are in critical need of a secure foundation,” he said in a statement. “I believe that what Google was to search, Stripe will be to commerce: global infrastructure that’s remaking what’s possible online. I am really excited to join Stripe’s excellent security team and to work with them helping businesses running on Stripe improve their security as well.”

Provos is the latest hire in a series of moves to beef up security talent at Stripe, at a time when security breaches are at an all-time high, with the financial services industry the largest target of that rise. Equifax is the breach we all know (some of us in a more painful way than others, unfortunately), but there have been many more. A study from Accenture estimates that the number of breaches go up by nearly 10 percent each year, with the cost to fix them rising about 40 percent each year, and are currently at around $18 million per organization.

In that context, it’s no surprise that Stripe is bringing in top talent to lead its efforts and also to shore up industry confidence in its services (because, despite the fact that Stripe has millions of customers, there remains a lot of competition in payments, Stripe’s core business). But it’s been a long-term process there, not just involving hiring talent but launching products like Radar for fraud prevention.

Interestingly, from what I understand Provos was hired by another security star, Mudge, who joined Stripe in May 2017, also to be its head of security. How does that square up? Mudge is apparently still staying on, but not in that role.

“We’re lucky to work with some of the foremost security experts in the world, especially Mudge, whose contributions to Stripe have been enormous,” said David Singleton, Stripe’s director of engineering. “Mudge joined us with the specific goal of building out a world class security team, and that’s exactly what he’s done — hiring dozens of security leaders and spinning up teams to focus on data privacy, security engineering, threat operations, application security, and more. He also helped us hire Niels, whom he’s known for over twenty years. While the bulk of his initial work is done, we’re grateful to have Mudge’s continued support at Stripe.”

17 Oct 2018

Skully AR motorcycle helmlet returns from the dead under new ownership

It’s been a long, bumpy road for the Skully augmented reality motorcycle helmet brand. But under the leadership of Ivan Contreras, who acquired the assets of Skully in 2017, the helmet is finally shipping to its early backers.

That means anyone who paid $1,800 as part of the original Skully crowdfunding campaign will finally receive their helmets. Skully says it has already started shipping helmets to those early backers, as well as new customers who have placed orders.

This comes after TechCrunch got word last September that Skully would be making a comeback. At the time, Contreras wrote a letter to the Skully email list, saying “Although Skully Technologies has no formal obligation to the customers of the now defunct Skully Inc., we recognize that hundreds of Skully helmet enthusiasts around the world have contributed to this product and were understandably disappointed that they never received one. We are determined to make this right.”

That’s exactly what Contreras says he has begun doing. After spending $3 million of his own money, Skully is finally ready to ship the product to consumers.

It’s worth noting that Contreras isn’t just anyone. He’s made quite the name for himself in the motorcycle community, having led electric bike companies Torrot and GasGas. Skully FENIX AR helmet, unlike version one, is built with carbon fiber and features an anti-fog visor. It also comes with a heads-up display, turn-by-turn navigation, voice control, a rearview camera, smartphone connectivity via Bluetooth and hands-free music controls. Skully also has certification from the Department of Transportation, which sets minimum standards for all motorcycle helmets sold.

Why Contreras is keeping the Skully name is beyond me, but he says it’s because a vast community has grown around the brand. Given all the drama around Skully, one would think Contreras would want to make a clear distinction between the old company and his new one.

“We’ve found that people love the brand,” he told me. “It’s a lifestyle brand. People really don’t make an association with the older people that managed the bad Skully and the name.”

17 Oct 2018

Twilio launches Autopilot to help developers build better bots

Bots went through the hype cycle faster than a speeding roller coaster, as the promise of chatting with a computer quickly turned sour. Now, Twilio wants to take another stab at this market with the launch of Autopilot, a new developer service for building omnichannel bot experiences.

“Omnichannel” is a word only a marketer could love, but the core idea behind Autopilot is to allow developers to build an application once and then deploy it to any support channel, no matter whether that’s SMS, chat, Slack, Alexa or the Google Assistant.

Autopilot handles all of the natural language understanding and machine learning necessary to build these bots and promises that developers can focus on the business logic and user experience. Developers can bring their own data to train the bots and teach them when to trigger which actions based on previous conversations.

Using style sheets, developers can tweak the language, tone of voice and other aspects of the bot’s responses to ensure that they are on brand. Those stylesheets may actually be the most interesting part of the service. Currently, they allow you to specify the overall personality and conversational style of the bot. In the future, though, this could enable businesses to create a personalized bot for every customer and give them exactly the right kind of experience that will make them feel more positive about a brand (feel free to start a discussion about the ethics of this in the comments).

When things go awry and the bots have to give up, then Autopilot can automatically transition the conversation to a human. Unsurprisingly, the service can be deeply integrated with Twilio’s Flex contact center service to enable those transitions. As Twilio noted, transitioning from bot to human isn’t exactly new, but think of all of the times when that happened to you. You probably had to give your account number to the bot or phone tree and then the human agent asked you for the same information again. That’s a waste of time for everybody. Autopilot promises to pass all of this information on to the agent in the Flex contact center so you can pay that water bill and move on with your life.

Autopilot, which shouldn’t be confused with marketing startup Autopilot (which also has a partnership with Twilio), is now available to all developers in public beta.

17 Oct 2018

Twilio makes it easier to take payments over the phone

Making a payment over the phone, maybe because you are trying to change an airline ticket or to pay a last-minute bill, still feels like an antiquated process. You read your credit card number to an agent, then your expiration date and your security code. In the process, some number will inevitably get mixed up and you start the process again. Twilio wants to make that far easier. The company today announced Pay, a new product that aims to take the hassle and security concerns out of this process.

Twilio Pay, which is PCI-compliant, allows businesses to easily accept payments through their automated voice response systems or by their contact center agents. And all of this happens without having to give your credit card data to an agent. Instead, the agent or the phone tree can kick off the payment process, which is then handled by Pay and which has you enter your numbers securely. Your credit card data is then tokenized and securely processed and all the human agent sees is that the payment has been processed.

Twilio will charge $0.10 per successful transaction.

For developers, adding this functionality into an existing virtual call center or voice response system only take a few lines of code. Pay also will be integrated into Twilio Studio, the company’s drag-and-drop low-code environment. Unsurprisingly, Twilio’s Flex contact center solution — which we hear is growing rapidly — will also support it out of the box.

Stripe is the first payments processor that Twilio has worked with, but the platform is open to others as well.

Twilio Pay is now in public preview and will become generally available in the first half of 2019. It’ll be available in the U.S. and a number of international markets. That international availability is mostly about the markets that Twilio’s partners support.

17 Oct 2018

New York on Tech is helping under-resourced students become future tech leaders

Image: Getty Images/smartboy10/DigitalVision

Jessica Santana and Evin Robinson were riding the subway home from a college leadership conference when they realized they were getting off at the same stop.  It turned out, they had grown up in the same neighborhood, no more than 5 blocks apart.

Years later, both Santana and Robinson were working six-figure jobs in the tech practices of elite corporations but were disheartened by the homogeneity of their surroundings.

The tech industry is the primary generator of new jobs in the US, but the inaccessibility of resources and practical education left students in neighborhoods like Jessica and Evin’s unprepared and unqualified in the eyes of recruiters.

So the pair met at a local Starbucks and on the back of a napkin, they outlined what would become New York on Tech (NYOT).

By offering comprehensive computational courses and a broad professional network, NYOT hopes to provide under-resourced students in New York City with the skills and infrastructure needed for a successful career in tech.

Real skills have led to real results

What began as a passion project with just 20 students has blossomed into an organization helping more than 1000 students across the city.

Unlike the higher-level computer science classes Santana and Robinson saw offered in schools, NYOT aims to focus on more functional skills that are applicable to the day-to-day work of tech professionals.

The program caters its curriculums specifically towards areas it believes are in high demand from today’s hiring managers, including front-end and back-end web development, mobile development and UX design.

Classes are located at the offices of corporate partners, where students get direct mentorship from engineers and observe how technical skills are actually implemented in various roles

Graduates of NYOT are then given the opportunity to interview for internships at each partner organization, where they can gain practical experience and bolster resumes to be more competitive for future recruiting.

The organization points to successes both inside and outside the classroom, noting 100% of graduates in 2016 received admission into four-year colleges, many with scholarships to top engineering programs.

NYOT students have also landed paid internships and jobs with major companies that include Facebook, Google, and Comcast.  And while the organization admits corporate partners were initially hard to come by, NYOT’s partnership roster now includes some of the most influential names in tech, business and education, such as Twitter, Morgan Stanley and Columbia University.

To date, NYOT has been built largely without city government sponsorship, funded mainly by corporate partnerships, schools, and philanthropic donations.

The company offers its programs for free and partners with schools in high poverty areas of New York City where 50% of students or more are eligible for free lunch.

But NYOT thinks of itself not just as a non-profit providing educational training but as a deep-impact talent accelerator, supplying already capable students with the key resources they lack.

“People automatically think these students are disconnected youth because we say low income and people of color.  They think they’re uninterested in the technology industry”, said the founders.  “That is not true.  They come from areas that are low income or under-resourced but the population of students we work with is super smart, driven, hungry, and motivated.”

Offering more to more people

Going forward, the company plans to add curriculums that it believes fit the future needs of employers, including classes centered on cyber security, artificial intelligence, and machine learning.

On top of serving more students in the New York metropolitan area, Santana and Robinson hope they can bring what they’ve done in New York to a national scale and expand to communities across the country. 

However, the founders emphasize that they will focus on slow effective scaling, crafting curriculums specific to each locality.  “The work we do is really embedded in community.  We’re not designing for that community but designing with it”, said Robinson.

Santana and Robinson’s broader goal is bigger than “diversity” and inclusion.”

“In the industry, we use words like diversity and inclusion.  While we and our work value diversity and inclusion, this is about economic justice”, said Santana. 

“Think about job automation and job displacement.  If our students aren’t getting the most critical training, how can we expect them to compete for the jobs of today and tomorrow?  This is not just about diversity or inclusion, it is about positioning our country’s talent strategy.”

NYOT is now seeing extremely high demand for slots in its programs.  With more qualified applicants than they can actually accept, Santana and Robinson hope to bring on more volunteers to help them break down the barriers of access for as many kids as they can.

17 Oct 2018

After raising $25M in XRP, Omni lets you earn it renting stuff out

“I think any company scaling today has to have a crypto strategy. This is the start of ours,” Omni founder and CEO Tom McLeod tells me. His on-demand property storage and rental marketplace raised $25 million in XRP coins back in January in what some saw as an opportunist move to capitalize on the cryptocurrency boom. That industry has since gone bust, and XRP is in the cross-hairs of regulators who may classify it as a security with extra restrictions.

Now Omni has a way to get rid of some of its XRP. It’s beginning to let people get paid in the coin when they rent their stuff to fellow Omni users. Their balance of earnings is held in USD, but they can cash out to XRP at any time with no fee.

“In every other crypto investment scenario, you have to risk your cash — this way you can put items you already own to work for you and have them earn XRP while you relax,” says McLeod. “With this integration, you can basically double dip on ownership-as-investment by both unlocking liquidity early and investing some or all of the proceeds back into the crypto markets.”

Many users may not want XRP or to have anything to do with crypto. They can luckily ignore the feature. But they won’t be able to ignore Omni’s aggressive push to get people renting their stuff out.

Omni began as a just a storage service, now available in San Francisco and Portland. You schedule a pick up, its reps come to your place, they photograph the condition of your items, and haul them away to be stored in warehouses where space is cheaper than inside the city at users’ homes. The insane convenience of the service is you can request any of your items to be returned in as little as a few hours, so it’s almost like they never left your place. Most traditional self-storage units aren’t open 24/7 and it’s a big hassle to go pick up your stuff, often requiring a truck.

Omni is essentially Amazon Web Services for physical goods. And the thought is that once self-driving vehicles and warehouse robots improve, much of the work to schlep your stuff around would be automated. The monthly recurring storage fees created a reliable business model, and suddenly having to make room for all your goods at home kept users from churning.

But long-term, Omni sees rentals as its cash cow. Instead of the items you store just sitting in the warehouse, it’s created a two-sided marketplace where anyone can rent those items without causing any additional work for the owner, who simply gets paid while Omni keeps a cut.

Unfortunately, Omni is now trying to pressure users into storing goods separately so they can be rented instead of as plastic bins or suitcases full of goods. So at the start of 2019 it’s doubling the monthly cost of storing a large closed container, box or bag from $7.50 to $15 per month. That’s pretty steep, and a significant hike.

“Marketplace is driving Omni growth, and has always been the core of the long-term vision,” says McLeod. “Closed containers don’t grow the business, but move almost as much. We’re basically the same price as competitors now for them. It also makes it potentially more likely that small items will be itemized. We’re going to launch kits/playlists that will allow for grouping in the coming months.”

The XRP integration could potentially save Omni money on transaction fees. But the whole idea sounded a lot better when cryptocurrency was perceived as a gold rush rather than a gamble.