Month: October 2018

16 Oct 2018

Facebook rolls out checks for UK political ads

Facebook has announced it rolled out a system of checks on political ads run on its platform in the UK which requires advertisers to verify their identity and location to try to make it harder for foreign actors to meddle in domestic elections and referenda.

This follows similar rollouts of political ad transparency tools in the U.S. and Brazil.

From today, Facebook said it will record and display information about who paid for political ads to run on its platform in the UK within an Ad library — including retaining the ad itself — for “up to seven years”.

It will also badge these ads with a “Paid for by” disclaimer.

So had the company had this system up and running during the UK’s 2016 Brexit referendum, the Canadian data firm AIQ would, presumably, have had to pass its political advertiser verification process, and display “Paid for by” Vote Leave/BeLeave/Veterans for Britain badges on scores of pro-Brexit ads… If it didn’t just get barred for not being based in the UK in the first place.

(How extensively Facebook will be checking up on political advertisers’ ‘paid for by’ claims is one pertinent question to ask, and we have asked; otherwise this looks mostly like a badging exercise — which requires other doing the work to check/police claims… ).

Ditto during Ireland’s referendum earlier this year, on overturning a constitutional ban on abortion. In that instance Facebook decided to suspend all foreign-funded ads a few weeks before the vote because it did not yet have a political ad check system in place.

In the UK, the new requirement on political advertisers applies to “all advertisers wanting to run ads in the UK that reference political figures, political parties, elections, legislation before Parliament and past referenda that are the subject of national debate”, Facebook said.

“We see this as an important part of ensuring electoral integrity and helping people understand who they are engaging with,” said Richard Allan, VP of global public policy, and Rob Leathern, director of product management in a blog post announcing the launch. “We recognise that this is going to be a significant change for people who use our service to publish this type of ad. While the vast majority of ads on Facebook are run by legitimate organisations, we know that there are bad actors that try to misuse our platform. By having people verify who they are, we believe it will help prevent abuse.”

UK lawmakers have been highly critical of Facebook’s response to their attempts to investigate how social media ads were used and mis-used during the UK’s 2016 EU referendum.

This summer the parliamentary committee that has been investigating online disinformation called for a levy on social media to ‘defend democracy’. And earlier this year Facebook told the same committee it would roll out an authentication process for political advertisers in time for the UK’s local elections, in May 2019 — with CTO Mike Schroepfer telling MPs the company believes “radical transparency” can fix concern about the societal and democratic impacts of divisive social media ads.

In response, MPs quizzed Schroepfer on whether Facebook’s political ad transparency tool would be so radical as to include “targeting data” in the disclosures — i.e. “will I understand not just who the advertiser was and what other adverts they’d run but why they’d chose to advertise to me”.

The Facebook CTO’s response in April suggested the company did not plan to go that far. And, indeed, Facebook says now that the details it will disclose in the Ad library are only: “A range of the ad’s budget and number of people reached, and the other ads that Page is running.”

So not, seemingly, any actual targeting data: Aka the specific reasons a particular user is seeing a particular political ad. Which could help Facebook users contextualize political ads and be wiser to attempts to manipulate their opinion, as well as generally better understand how their personal information is being used (and potentially misused).

It’s true that Facebook does already provide some data about broad-brush targeting, with a per-ad option users can click to get a response on ‘why am I seeing this?’. But the targeting categories the company serves via this feature are so broad and lacking in comprehensiveness as to be selectively uninformative and thus pretty useless at very best.

Indeed, the results have even been accused of being misleading.

If Facebook was required by law to rip away its adtech modesty curtain entirely there’s a risk, for its business model, that users would get horribly creeped out by the full bore view of the lidless eye in the digital wall spying on them to target ads.

So while Schroepfer teased UK MPs with “radical transparency” the reality, six months on, is something a whole lot more dilute and incremental.

Facebook itself appears to be conceding as much, and trying to manage expectations, when it writes: “We believe that increased transparency will lead to increased accountability and responsibility over time — not just for Facebook but for advertisers as well.”

So it remains to be seen whether UK lawmakers will be satisfied with this tidbit. Or call for blood, as they set themselves to the task of regulating social media.

The other issue is how comprehensively (or otherwise) Facebook will police its own political ad checks.

Its operational historical is replete with content identification and moderation failures. Which doesn’t exactly bode well for the company to robustly control malicious attempts to skew public opinion — especially when the advertisers in question are simultaneously trying to pour money into its coffers.

So it also remains to be seen how many divisive political ads will simply slip under its radar — i.e. via the non-political, non-verified standard route, and get distributed anyway. Not least because there is also the trickiness of identifying a political ad (vs a non-political ad).

Malicious political ads paid for by Kremlin-backed entities didn’t always look like malicious political ads. Some of the propaganda Russia was spreading via Facebook in the US targeted at voters included seemingly entirely apolitical and benign messages aimed at boosting support among certain identity-based groups, for example. And those sorts of ads would not appear to fit Facebook’s definition of a ‘political ad’ here.

In general, the company also looks to be relying on everyone else to do the grunt-work policing for it — as per its usual playbook.

“If you see an ad which you believe has political content and isn’t labeled, please report it by tapping the three dots at the top right-hand corner of the ad,” it writes. “We will review the ad, and if it falls under our political advertising policy, we’ll take it down and add it to the Ad Library. The advertiser will then be prevented from running ads related to politics until they complete our authorisation process and we’ll follow up to let you know what happened to the ad you reported.”

16 Oct 2018

Pinterest is turning more of its window shoppers into buyers with newest features

Visual search engine Pinterest is rolling out new features this morning that will make it easier for people to purchase the products on its platform.

The $12 billion company, which has 250 million monthly active users, has rebuilt the infrastructure behind its product pins with a goal of making the mobile app and website more “shoppable,” per Pinterest’s head of shopping product Tim Weingarten.

The company says since it began testing the new features in the previous quarter, clicks on products to retail sites increased by 40 percent. That’s a big win for Pinterest, whose business model relies greatly on advertising revenue.

The three new features include up-to-date pricing and stock information on all product pins, with links that take pinners to the retailer’s website, plus a new “Products like this” category under each fashion and home decor pin, which includes stylistically similar products that Pinterest thinks that user will like. It’s also added a new shopping shortcut within the app that connects users to similar products to a given pin. That new feature is accessible when users hold down on any home or style pin and click on the price tag logo (second image below).

[gallery ids="1733233,1733234,1733235"]

“When you see something on Pinterest you’d like to own you should be able to buy it, or something just like it, that matches your unique style. That’s our vision for shopping with Pinterest,” Weingarten wrote in a blog post announcing the features. “Pinterest is like your personal stylist. We can give you recommendations for products to buy based on your unique taste and what’s trending, and show you a range of visual ideas.”

Pinterest has been trying to convert its users to buyers for a long time. Last year, the company launched Pinterest Lens, which lets users take a photo of something in their existing wardrobe or a cool pair of shoes they saw someone wearing on the subway, for example, upload it into the app and instantly view that product or similar ones.

The company has no choice but to beef up its e-commerce features, not only because it’s expected to make the transition into the public markets sometime in 2019 but because even larger players in the space, namely Facebook and Instagram, have begun integrating features that make it easier for their users to discover and consider purchases.

According to a CNBC report, Pinterest is expected to double its ad revenue to $1 billion this year. To date, it’s secured more than $1 billion in venture capital funding, most recently raising $150 million at a $12.3 billion valuation.

16 Oct 2018

With $300M in new funding, Devoted Health launches its Medicare Advantage plan in Florida

Devoted Health, a Waltham, Mass.-based insurance startup, has raised a $300 million Series B and is enrolling to its Medicare Advantage plan members in eight Florida counties.

The company, which helps Medicare beneficiaries access care through its network of physicians and tech-enabled healthcare platform, has raised the funds from lead investor Andreessen Horowitz, Premji Invest and Uprising.

The company declined to disclose its valuation.

Devoted’s founders are brothers Todd and Ed Park — the company’s executive chairman and chief executive officer, respectively. Todd co-founded a pair of now publicly traded companies, Athenahealth, a provider of electronic health record systems, and health benefits platform Castlight Health. He also served as the U.S. chief technology officer during the Obama administration. Ed, for his part, was the chief operating officer of Athenahealth until 2016 and a member of Castlight’s board of directors for several years.

Venrock partners Bryan Roberts — Devoted’s founding investor — and Bob Kucker — its chief medical officer — are also part of the company’s founding team.

The Park brothers have tapped Jeremy Delinsky, the former CTO at Wayfair and Athenahealth, as COO; DJ Patil, a former data scientist at the White House, as its head of technology; and Adam Thackery, the former CFO of Universal American, as its chief financial officer.

Its board includes former Health and Human Services Secretary Kathleen Sebelius and former Senate Majority Leader Bill Frist. As part of the latest round, a16z’s Vijay Pande will join its board, too.

The company says it’s committed to treating its customers as if they were members of its employees’ own families. For Patil, the startup’s head of tech, that’s made the entire process of building Devoted a very emotional one.

“I’ve cried a lot at this company,” Patil told TechCrunch. “You meet these seniors and they’ve done everything right. They’ve worked so incredibly hard their entire lives. They’ve given it their all for the American dream. They’ve paid into this model of healthcare and they deserve better.”

Devoted, which previously raised $69 million across two financing rounds in 2017 from Oak HC/FT, Venrock, F-Prime Capital Partners, Maverick Ventures and Obvious Ventures, has begun enrolling to its Medicare Advantage plan seniors located in Broward, Hillsborough, Miami-Dade, Osceola, Palm Beach, Pinellas, Polk and Seminole counties. It will begin providing care January 1, 2019.

Its long-term goal is to offer insurance plans to seniors nationwide.

“We are responsible for these people’s healthcare, so we need to get it right,” Patil said.

16 Oct 2018

Facebook is building a camera TV set-top box codenamed Ripley

A mysterious product called “Ripley” appeared hidden besides Facebook’s new Portal smart displays in Facebook for Android’s code. Dug up by frequent TechCrunch tipster Jane Manchun Wong a week ago, Ripley’s name squared with Facebook’s VP of Portal Rafa Camargo telling us that “we’re already investing in expanding the product line with more products we want to launch next year.”

That Facebook device will be a camera-equipped device that connects to televisions to allow video chat and media content viewing, according to Cheddar’s Alex Heath.

Facebook’s Portal’s devices sit on a desk or countertop and cost $199 for a smaller screen and $349 for a bigger one. But with Ripley, Facebook could sell a much cheaper screen-less add-on for the televisions people already have. Facebook could build hardware network effect by releasing its Portal technology in many form factors.

The Ripley name could change before the eventual launch next year that Cheddar says is coming in Spring 2019. It might become something more evocative of the device’s purpose. But regardless of the name, it’s sure to encounter heavy skepticism due to Facebook’s history of privacy and security troubles. Many users don’t trust Facebook enough to put one of its cameras and microphones in its house.

Ripley is said to run on the same Portal operating system that builds off the same Android open source framework. That means it might carry a similar slate of features. Those include Portal’s auto-zooming camera that can follow users to keep them in frame, video chat through Messenger, a smart photo frame for while it’s not in use, Facebook Watch videos, Alexa voice control, and a third-party app platform including video content from outside developers.

While users might occasionally watch recipe or news videos on Portal, entertainment could be core to Ripley. The device would allow Facebook to compete with Roku, Amazon, Apple, and other set-top boxes. The device could also eventually be a natural home for Facebook’s video ads, even though it’s not putting them on Portal right now.

Along with smart speakers, whoever creates what plugs into our TVs will control a fundamental wing of future home computing. Facebook won’t surrender this market, despite its disadvantage due to its many scandals.

16 Oct 2018

Elon Musk’s settlement with the SEC approved by judge, sending shares higher

The saga between Tesla CEO Elon Musk and the U.S. Securities and Exchange Commission, which began with a now infamous “funding secured” tweet about taking the electric automaker private, is officially resolved.

A federal judge has approved Musk’s settlement with the SEC over securities fraud allegations. Bloomberg was the first to report the judge’s approval.

Tesla shares jumped more than 4 percent on the news.

The SEC alleged in a complaint filed in September that Musk lied when he tweeted on August 7 that he had “funding secured” for a private takeover of the company at $420 per share. Federal securities regulators reportedly served Tesla with a subpoena just a week after the tweet. The SEC filed a complaint alleging securities fraud six weeks later.

The complaint was filed after Musk and Tesla’s board abruptly walked away from an agreement with the SEC. The board not only pulled out of the agreement, it issued a bold statement of support for Musk after the charges were filed. The NYT reported that Musk had given an ultimatum to the board and threatened to resign if the board pushed him to settle.

A settlement was eventually reached anyway, albeit with stiffer penalties than the original agreement. However, this problematic chapter in Tesla’s history wasn’t over despite the two parties reaching a settlement.

An order by U.S. District Judge Alison Nathan asked the SEC and Tesla to submit a joint letter explaining why the court should approve the consent judgment. The joint letter was filed October 11. Nathan determined the consent judgment was “fair and reasonable,” and approved it Tuesday.

Musk agreed, in the settlement reached on September 29, to step down as chairman of Tesla and pay a $20 million fine.

Musk is supposed to resign from his role as chairman of the Tesla board within 45 days of the agreement. He cannot seek reelection or accept an appointment as chairman for three years. An independent chairman will be appointed, under the settlement agreement.

Tesla agreed to pay a separate $20 million penalty, according to the SEC. The SEC said the charge and fine against Tesla is for failing to require disclosure controls and procedures relating to Musk’s tweets.

16 Oct 2018

Substack celebrates its first birthday with 25K paying newsletter subscribers

It’s been a year since the launch of Substack, a platform that allows newsletter writers to build a subscription business. Today, on its first birthday, the startup has a simple message: Yes, people really are willing to pay for newsletters.

In fact, the company says there are more than 25,000 paying subscribers for Substack -powered newsletters (up from 11,000 in July). And newsletters published on the platform reach a total of 150,000 paying active readers.

Co-founder and CEO Chris Best described the pitch as, “We’ll do everything for you except the hard part,” namely writing the newsletter. It offers way to publish newsletters, charge a subscription fee and then decide which content only goes to paying subscribers.

“It’s a really simple idea,” Best said — and in his view, that’s part of what makes it powerful.

At the same time, the startup has been adding more features like gift subscriptions, podcast support and subscriber-only comments, which have the bonus of reducing troll-ish commentary from random visitors.

“We can be like, ‘Comments are for people that are paying,'” Best said. “That actually fixes a lot of the problem.”

Substack launched with Sinocism, a China-focused newsletter written by MarketWatch co-founder Bill Bishop, and apparently the paid subscription sign-ups on Bishop’s first day added up to six figures in annual revenue. Since then, writers like Judd Legum (who quit his job as editor in chief of ThinkProgress to launch his newsletter Popular Information), Toast founders Nicole Cliffe and Daniel Mallory Ortberg and Slate political correspondent Jamelle Bouie have also used Substack to create paid newsletters (though again, it’s not all behind a paywall — the platform allows them to publish a mix of free and paid content).

“One of the things striking to us is the kinds of writers,” Best added. “It’s not a particular genre or type of writer, it’s not the subject matter that determines [success]. The kinds of writers who make it work are people who have a dedicated following, that have a particular point of view that makes them indispensable.”

Best also said this is “the kind of thing you want to do whole hog.” In other words, the successful writers are passionate about their subjects and committed to the newsletter format and subscription business model, rather than asking, “How can I diversify my revenue?”

At the same time, co-founder Hamish McKenzie (a journalist himself) noted that Substack isn’t just a platform for well-known writers to start charging their existence audience for their work. For example, there’s Petition, which was launched on Substack as an anonymously-written newsletter about corporate restructuring and bankruptcy.

The Substack team didn’t get specific about plans for the year two, but Best and McKenzie made it clear that they think this reflects a broader shift away from a news and commentary model driven by social distribution and monetized by ads.

“The core thing is really simple,” Best said. “The core thing is: Publish some stuff, get people to love it and then charge them for it.”

16 Oct 2018

With Watch GT, Huawei ditches Google for its own OS

LG’s strange new hybrid Watch W7 marked a small but important victory for Wear OS. But this morning in London, Google lost a key ally in the smartwatch wars — for this model, at least. Huawei’s latest wearable, the Watch GT ditches the Google operating system for its own in-house brew, LiteOS.

The move marks a blow for Google’s struggling wearable operating system. The company has made a point of avoiding fragmentation for Wear OS, a decision that may ultimately haunt the company as manufacturers like Samsung, Fitbit and now Huawei go it on their own.

Each manufacturer has their own reasons, of course, but Huawei, the decision is pretty straightforward. Namely, the company wants to squeeze as much battery out of this as possible. That’s in keeping with a day’s announcements that also included a phone that can charge other phones, mind.

Here, that means some pretty outrageous claims. Huawei says the thing gets two weeks on a charge with standard use, which seems downright silly compared to the competition. If you turn off all of the distractions, meanwhile, you can apparently get up to 30 days, which is essentially Kindle territory we’re talking about here.

The watch is a bit beefy, as you no doubt expected. That’s going to be a bit of a drawback, given the watch’s focus on fitness. As is the fact that, well, most of the competition has also made fitness the centerpiece of their products — Apple and Fitbit are going to be tough to topple.

There’s continuous heart rate monitoring on-board, along with a built-in tri-GPS system for more accurate run tracking. As with its new phone, the Huawei looks firmly aimed at Samsung’s marketshare in the watch category, and that’s apparently meant leaving Wear OS in the dust. 

16 Oct 2018

Timex builds its first automatic watch in decades

Leave your smartwatch on the counter because Timex is back with its first automatic watch in decades. Called the Marlin, this 21-jewel timepiece that hearkens back to the days of “Takes a licking, keeps on ticking.”

The Marlins cost $249 and come in multiple styles. This particular model, in a rich burgundy, looks like something that you’d wear to a Madison Avenue cocktail party after work. Timex has also released manual wind watches for $199 featuring a truly retro design and numerals.

Timex has long been a drug store brand – a brand sold in those cases at big drug stores and aimed at impulse shoppers who needed a watch… any kind of watch. While their Indiglo line of bright, light-up quartz watches was a long-time hit, they really didn’t do much beyond making a few very basic pieces for a non-discerning audience.

Now, however, the company clearly looked at its history and liked what it saw. Timex was one of the first American watch brands to expand on a mass scale and they suffered greatly during the 1980 quartz crisis, a moment when the watch industry went from mechanical movements to electronic. Many watchmakers never recovered or are now a husk of their former glory – Hamilton, for example – but Timex kept at it.

Now that they’ve given automatics and manual winds a try I’m excited to see where they go next. Many watchmakers have noticed that men and women are buying more and more retro watches to offset the creeping smartwatch flood. I’m glad to see the team at Timex is ready to take on this fascinating new world.

16 Oct 2018

Discord’s new game store rolls out to the rest of the world today

When Discord first launched its new built-in game store just a few weeks back, there was one big caveat: it was available to only a tiny, tiny slice of its 150M users. 50,000 of them, to be exact — all of them in Canada.

Today it’s going global.

Discord says that access to its store should be rolling out to the rest of the world throughout the day.

Discord’s move to become a store comes just weeks after Valve overhauled the chat system in Steam. While perhaps a coincidence, the timing certainly felt very “two-can-play-at-that-game”.

When you first start poking around Discord’s store, you might notice that… well, there’s not a ton there. Around 20 games, at first. That, says the company, is deliberate; whereas the competition might offer ten thousand different games, Discord is trying to frame its store as something closer to “a local bookstore” — if it’s on their shelves, it’s essentially their digital stamp of approval.

At launch, it’ll sell:

  • Moonlighter
  • Frostpunk
  • Starbound
  • Masters of Anima
  • Celeste
  • Dead Cells
  • CrossCode
  • Omensight
  • Into the Breach
  • Battle Chasers: Nightwar
  • Red Faction Guerrilla
  • Spellforce 3
  • This is the Police 2
  • Hollowknight
  • Subnautica
  • The Banner Saga 3
  • Pillars of Eternity II: Deadfire

Plus five “First on Discord” games: King of the Hat, Sinner: Sacrifice for Redemption, Minion Masters, Bad North, and At Sundown. These are titles that Discord will have exclusive runs on for ~90 days.

Meanwhile, Discord is also globally overhauling its Nitro service. Previously available for $4.99, Nitro was mostly a way to lets the power users and hardcore fans support Discord — it got you a few aesthetic perks like animated avatars, but that’s about it. Now $9.99, Nitro will include a rotating library of around 60 games. With titles like Brutal Legend, Guacamelee, FTL, de Blob, and Super Meat Boy in the mix, they’re not the newest titles, but there’s a lot of great stuff in here.

And just in case Valve/Steam wasn’t annoyed enough: Discord is also rolling out its new launcher, which it says should be able to list and launch pretty much all of your games “regardless of where [they] were purchased”. Even if a game requires another company’s launcher to load.

The goal, it seems, is clear: if you’re not actively playing a game, Discord doesn’t want you having to poke around anywhere else.

Here’s what it looks like:

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16 Oct 2018

Walmart’s Vudu may add subscription video channels to its streaming service

Walmart appears to have big plans for its video streaming service, Vudu . On the heels of a partnership with MGM for original content, new reports claim the retailer is now in discussions with various video services, in the hopes of making them accessible through Vudu itself. That move would make Vudu more like Amazon’s Prime Video Channels, an offering that allows customers to pick and choose which streaming service subscriptions they want to access through Prime Video.

The news was first reported by AdAge and Bloomberg, with both reporting that the types of services that could arrive on Vudu as add-on subscriptions include HBO NOW, Showtime and Starz.

The talks are still in the very early stages, the reports claim.

If Walmart chooses to go this route with Vudu, it shouldn’t be too difficult to get these deals done.

As more consumers cut the cord with traditional pay TV, premium cable TV networks need new ways to achieve distribution. Even the broadcaster CBS has ventured into over-the-top subscriptions, with CBS All Access, a service that offers live TV, on-demand series, and original programming like the new “Star Trek” series, which is only accessible to its cord cutting audience.

It would not be an unusual step for Vudu to include add-on subscriptions – most live TV streaming services do today, as well as marketplaces like Prime Video Channels, and even on-demand streamers like Hulu.

What is interesting, however, is that Walmart is now paying attention to Vudu, whose potential it has overlooked for years. Vudu hasn’t received a major new feature since the launch of “Movies on Us” two years ago. That brought a free streaming movie channel to the service, similar to the new Roku Channel. But for the most part, Vudu’s audience are viewers looking for movie rentals and purchases, not streaming content.

That could ultimately prove a challenge for Vudu, as consumers associate the brand with purchases, not subscriptions. They may not think to ever check Vudu for signing up to something like HBO or Showtime.

Walmart has also been rumored to be considering its own Netflix competitor, which could help fill out a new streaming offering in the future.