Year: 2018

10 Oct 2018

Warby Parker taps NY celebs for Pupils Project limited edition collection

Warby Parker is introducing a new collaboration as part of the Pupils Project.

In participation with a number of famous New Yorkers, including Rosario Dawson, Lena Dunham, Nikolai Fraiture, Iman, Fran Lebowitz, Humberto Leon, Mary-Louise Parker, Chloë Sevigny, Gloria Steinem, and Michael K. Williams, the company is releasing ten new pairs of frames.

All the proceeds from the sale of these frames will go towards the Pupils Project, which is a program that partners with the Department of Education in NYC and in Baltimore to provide free vision screenings, eye exams and glasses to school children in need. According to the CDC, vision impairment is the single most prevalent disabling condition among children in the United States.

Neil Blumenthal, who ran a non-profit called Vision Spring before cofounding Warby Parker explained that the company was initially designed to be able to give back to people in need.

“With all of these programs, Buy a Pair, Give a Pair and Pupils Project, we are thinking about what’s going to motivate us to come to work every day,” said Blumenthal, co-CEO of Warby Parker. “Hopefully we’ll get to a point where businesses don’t need to justify every action in terms of increasing shareholder value and focus on being good for the world.”

Thus far, Warby Parker has distributed over 4 million pairs of glasses to people in need across the globe since their launch in 2010.

By working with celebrities and influencers on this latest collaboration, Warby Parker hopes to grow awareness domestically for the issues that face some school children around vision impairment.

Each pair in the collection, which is a combination of sunglasses and regular glasses, cost $95.

10 Oct 2018

Shared inbox startup Front launches a complete redesign

Front is launching a major revamp today. And it starts with a brand new design. Front is now powered by React for the web and desktop app, which should make it easier to add new features down the road.

Front hasn’t pivoted to become something else. At heart, it remains a multiplayer email client. You can share generic email addresses with your coworkers, such as sales@yourcompany or jobs@yourcompany. You can then assign emails, comment before replying and integrate your CRM with your email threads.

But the company is also adding a bunch of new features. The most interesting one is the ability to start a thread with your team without having to send an email first. If a client sends you an email, you can comment on the thread and mention your coworkers just like on a Facebook post.

Many companies already use emails for internal communications. So they started using Front to talk to their coworkers. Before today, you had to send an original email and then people could comment on it. Now, you can just create a post by giving it a title and jumping to the comment section. It’s much more straightforward.

“We aren't planning for all internal conversations to move to Front, but a lot of them very well could. A tool like Slack is often used for questions that don't require the immediate response that Slack demands,” co-founder and CEO Mathilde Collin told me. “By bringing these messages into Front, we aim to reduce disruptions and help people stay focused.”

In other words, a Slack message feels like a virtual tap on the shoulder. You have to interrupt what you’re doing to take a minute and answer. Front can be used for asynchronous conversations and things that don’t need an immediate response. That’s why you can now also send Slack messages to Front so that you can deal with them in Front.

With this update, Front is making sharing more granular. Front isn’t just about shared addresses. You can assign your personal emails to a coworker — this is much more efficient than forwarding an email. Now, you can easily see who can read and interact with an email thread at the top of the email view.

If somebody sends an email to Sarah and Sam, they’ll both have a copy of this email in their personal inboxes. If Sarah and Sam start commenting and @-mentioning people, Front will now merge the threads.

As a user, you get a unified inbox with all your personal emails, emails that were assigned to you and messages assigned to your team inbox.

Finally, Front has improved its smart filtering system. You can now create more flexible rules. For instance, if an email matches some or all criteria, Front can assign an email to a team or a person, send an automated reply, trigger another rule and more.

The new version of Front will be available later this month. Once again, Front remains focused on its core mission — making work conversations more efficient and more flexible. The company doesn’t try to reinvent the wheel and still relies heavily on emails.

Many people (myself included) say that email is too often a waste of time. Dealing with emails doesn’t necessarily mean getting work done. Front wants to remove all the pains of this messaging protocol so that you can focus on the content of the messages.

10 Oct 2018

Zenefits’ Parker Conrad returns to launch Rippling, combining HR & IT tools

Parker Conrad likes to save time, even though it’s gotten him in trouble. The former CEO of Zenefits was pushed out of the $4.5 billion human resources startup because he built a hack that let him and employees get faster insurance certifications. But 2.5 years later, he’s back to take the busy work out of staff onboarding as well as clumsy IT services like single-sign on to enterprise apps. Today his startup Rippling launches its combined employee management system, which Conrad calls a much larger endeavor than the minimum viable product it announced while in Y Combinator’s accelerator 18 months ago.

“It’s not an HR system. It’s a level below that” Conrad tells me. “It’s this unholy, crazy mashup of three different things”. First, it handles payroll, benefits, taxes, and PTO across all 50 states. “Except Syria and North Korea, you can pay anyone in the world with Rippling” Conrad claims.

Second, it’s a replacement for Okta, Duo, and other enterprise single-sign on security apps that authenticate staffers across partnered apps. Rippling bookmarklets make it easy to auth into over 250 workplace apps like Gmail, Slack, Dropbox, Asana, Trello, AWS, Salesforce, GitHub and more. When an employee is hired or changes teams, a single modification to their role in Ripple automatically changes all the permissions of what they can access.

And third, it handles computer endpoint security. When an employee is hired, Rippling can instantly ship them a computer with all the right software installed and the hard drive encrypted, or have staffers add the Rippling agent that enforces the company’s security standards. The system is designed so there’s no need for an expert IT department to manage it.

“Distributed, fragmented systems of record for employee data are secretly the cause of almost all the annoying administrative work of running a company” Conrad explains. “If you could build this system that ties all of it together you could eliminate all this crap work.” That’s Rippling. It’s opening up to all potential clients today, charging them a combined subscription or a la carte fees for any of the three wings of the product.

Conrad refused to say how much Rippling has raised total, citing the enhanced scrutiny Zenefits’ raises drew. But he says a Wall Street Journal report that Rippling had raised $7 million was inaccurate. “We haven’t raised any priced VC rounds. Just a bunch of seed money. We raised from Initialized Capital, almost all the early seed investors at Zenefits, and a lot of individuals.” He cited Y Combinator, YC Growth Fund, YC’s founder Jessica Livingston and president Sam Altman, other YC partners, as well as DFJ and SV Angel.

“Because we were able to raise bunch of money and court great engineers . . . we were able to spend a lot of time building this fundamental technology” Conrad tells me. Rippling has about 50 team members now, with about 40 of them being engineers, highlighting just how thoroughly Conrad wants to eradicate manual work about work, starting with his own startup.

The CEO refused to discuss details of exactly what down at Zenefits and whether he thought his ejection was fair. He was accused of allowing Zenefits’ insurance brokers to sell in states where they weren’t licensed, and giving some employees a macro that led them more quickly pass the online insurance certification exam. Conrad ended up paying about $534,000 in SEC fines. Zenefits laid off 430 employees, or 45 percent of its staff, and moved to selling software to other insurance brokers.

But when asked what he’d learned from Zenefits, Conrad looked past those troubles and instead recalled that “one of the the mistakes that we made was that we did a lot stuff manually behind the scenes. When you scale up, there are these manual processes, and it’s really hard to come back later when it’s a big hard complicated thing and replace it with technology. You get upside down on margins. If you start at the beginning and never let the manual processes creep in . . . it sort of works.”

Perhaps it was trying to cut corners that got Conrad into the Zenefits mess, but now that same intention has inspired Rippling’s goal of eliminating HR and IT drudgery with an all-in-one tool.

“I think I’m someone who feels the pain of that kind of stuff particularly strongly. So that’s always been a real irritant to me, and I saw this problem. The conventional wisdom is ‘don’t build something like this, start with something much smaller'” Conrad concludes. “But I knew if I didn’t do this, that no one else was gong to do it and I really wanted this system to exist. This is a company that’s all about annoying stuff and making that fucking annoying stuff go away.”

10 Oct 2018

Robinhood cuts trading fees, grows profits with in-house clearing

As zero-commission stock trading app Robinhood starts preparing to IPO, an engineering investment two years in the making could accelerate its quest for profitability. Most stock broker services have to pay an external clearing house to reconcile trades between buyers and sellers. Now with 6 million accounts, that added up to a huge cost for Robinhood since it doesn’t demand a trading fee like the $7 to $10 that incumbent competitors E*Trade and Scottrade charge. Relying on outside clearing also introduced bottlenecks around its innovation and user sign ups, limiting onboarding to business hours.

But today Robinhood will start migrating accounts to its new in-house clearing service over the next few months. That will save it from paying clearing fees on stock, option, ETF, and cryptocurrency trades. In turn, Robinhood is eliminating or reducing some of its edge case fees. $10 broker assisted trades, $10 restricted accounts, $50 voluntary corporate actions, and $30 worthless securities processing will all now be free. Robinhood is meanwhile cutting its margin on fees passed on by banks or FedEx, so ACH reversal fees will drop from $30 to $9, overnight check delivery from $35 to $20 and overnight mail from $35 to $20.

“What’s really interesting is that this is the only clearing system built from scratch on modern technology in at least the last decade” Robinhood co-founder and co-CEO Vlad Tenev tells me. Most clearing services ran mainframes and Terminal-based UIs  that aren’t built for the pace of startup innovation. Going in-house “allows us to vertically integrate our business so we won’t have to depend on third-parties for foundational aspects. It’s a huge investment in the future of Robinhood that will massively impact our customers and their experience, but also help us out on building the kind of business we want to build.”

There’s a ton of pressure on Robinhood right now since it’s raised $539 million to date, including a $363 million Series D in May at a jaw-dropping $5.6 billion valuation just a year after raising at $1.3 billion. Currently Robinhood earns revenue from interest on money kept in Robinhood accounts, selling order flow to exchanges that want more liquidity, and its Robinhood Gold subscriptions where users pay $10 to $200 per month to borrow $2,000 to $50,000 in credit to trade on margin. Last month at TechCrunch Disrupt, Robinhood’s other co-CEO Baiju Bhatt told me the startup is now actively working to hire a CFO to get its business ready to IPO.

Whoever that CFO is will have an easier job thanks to Christine Hall, Robinhood’s Product Lead for Clearing. After stints at Google and Udacity, she was hired two years to navigate the regulatory and engineering challenges or spinning up Robinhood Clearing. She explains that “Clearing is just a fancy word for making sure that when the user places a trade, the price and number of shares matches what the other side wants to give away. In the less than 1 percent chance of error, the clearing firm makes sure everyone is on the same page prior to settlement.

Robinhood Clearing Product Lead Christine Hall

Forming the Robinhood Securities entity, Hall scored the startup the greenlight from FINRA, the DTCC, and the OCC. She also recruited Chuck Tennant, who’d previously run clearing firms and would grow a 70-person team for the project at Robinhood’s Orlando office. They allow Robinhood to clear, settle (exchanging the dollars and shares), and ensure custody (keeping records of asset movements) of trades. 

“It gives us massive cost savings, but since we’re no longer depending on a third-party, we basically control our destiny” Tenev says. No more waiting for clearing houses to adapt to its new products. And no more waiting the whole weekend for account approval as Robinhood can now approve accounts 24/7. These little improvements are critical to Robinhood staying ahead of the pack of big banks like Charles Schwab that are lowering their fees to compete as well as other startups offering mobile trading.

Clearing comes with additional risk. Regulatory scrutiny is high, and the more Robinhood brings in-house, the more security work it must do. A breach could break the brand of user trust it’s been building. Yet if successful, the launch equips Robinhood for an ambitious future beyond playing the markets. “The mission of the company has expanded a lot. It used to be all about stock trading. But if you look at Robinhood 5 years from now, it’s about being best-in-class for all of our customers’ financial needs” Tenev concludes. “You should be able to get everything from Robinhood that you could get from walking into your local bank.” That’s a vision worthy of the startup’s epic valuation.

10 Oct 2018

Robinhood cuts trading fees, grows profits with in-house clearing

As zero-commission stock trading app Robinhood starts preparing to IPO, an engineering investment two years in the making could accelerate its quest for profitability. Most stock broker services have to pay an external clearing house to reconcile trades between buyers and sellers. Now with 6 million accounts, that added up to a huge cost for Robinhood since it doesn’t demand a trading fee like the $7 to $10 that incumbent competitors E*Trade and Scottrade charge. Relying on outside clearing also introduced bottlenecks around its innovation and user sign ups, limiting onboarding to business hours.

But today Robinhood will start migrating accounts to its new in-house clearing service over the next few months. That will save it from paying clearing fees on stock, option, ETF, and cryptocurrency trades. In turn, Robinhood is eliminating or reducing some of its edge case fees. $10 broker assisted trades, $10 restricted accounts, $50 voluntary corporate actions, and $30 worthless securities processing will all now be free. Robinhood is meanwhile cutting its margin on fees passed on by banks or FedEx, so ACH reversal fees will drop from $30 to $9, overnight check delivery from $35 to $20 and overnight mail from $35 to $20.

“What’s really interesting is that this is the only clearing system built from scratch on modern technology in at least the last decade” Robinhood co-founder and co-CEO Vlad Tenev tells me. Most clearing services ran mainframes and Terminal-based UIs  that aren’t built for the pace of startup innovation. Going in-house “allows us to vertically integrate our business so we won’t have to depend on third-parties for foundational aspects. It’s a huge investment in the future of Robinhood that will massively impact our customers and their experience, but also help us out on building the kind of business we want to build.”

There’s a ton of pressure on Robinhood right now since it’s raised $539 million to date, including a $363 million Series D in May at a jaw-dropping $5.6 billion valuation just a year after raising at $1.3 billion. Currently Robinhood earns revenue from interest on money kept in Robinhood accounts, selling order flow to exchanges that want more liquidity, and its Robinhood Gold subscriptions where users pay $10 to $200 per month to borrow $2,000 to $50,000 in credit to trade on margin. Last month at TechCrunch Disrupt, Robinhood’s other co-CEO Baiju Bhatt told me the startup is now actively working to hire a CFO to get its business ready to IPO.

Whoever that CFO is will have an easier job thanks to Christine Hall, Robinhood’s Product Lead for Clearing. After stints at Google and Udacity, she was hired two years to navigate the regulatory and engineering challenges or spinning up Robinhood Clearing. She explains that “Clearing is just a fancy word for making sure that when the user places a trade, the price and number of shares matches what the other side wants to give away. In the less than 1 percent chance of error, the clearing firm makes sure everyone is on the same page prior to settlement.

Robinhood Clearing Product Lead Christine Hall

Forming the Robinhood Securities entity, Hall scored the startup the greenlight from FINRA, the DTCC, and the OCC. She also recruited Chuck Tennant, who’d previously run clearing firms and would grow a 70-person team for the project at Robinhood’s Orlando office. They allow Robinhood to clear, settle (exchanging the dollars and shares), and ensure custody (keeping records of asset movements) of trades. 

“It gives us massive cost savings, but since we’re no longer depending on a third-party, we basically control our destiny” Tenev says. No more waiting for clearing houses to adapt to its new products. And no more waiting the whole weekend for account approval as Robinhood can now approve accounts 24/7. These little improvements are critical to Robinhood staying ahead of the pack of big banks like Charles Schwab that are lowering their fees to compete as well as other startups offering mobile trading.

Clearing comes with additional risk. Regulatory scrutiny is high, and the more Robinhood brings in-house, the more security work it must do. A breach could break the brand of user trust it’s been building. Yet if successful, the launch equips Robinhood for an ambitious future beyond playing the markets. “The mission of the company has expanded a lot. It used to be all about stock trading. But if you look at Robinhood 5 years from now, it’s about being best-in-class for all of our customers’ financial needs” Tenev concludes. “You should be able to get everything from Robinhood that you could get from walking into your local bank.” That’s a vision worthy of the startup’s epic valuation.

10 Oct 2018

Egnyte hauls in $75M investment led by Goldman Sachs

Egnyte launched in 2007 just two years after Box, but unlike its enterprise counterpart, which went all-cloud and raised hundreds of millions of dollars, Egnyte saw a different path with a slow and steady growth strategy and a hybrid niche, recognizing that companies were going to keep some content in the cloud and some on prem. Up until today it had raised a rather modest $62.5 million, and hadn’t taken a dime since 2013, but that all changed when the company announced a whopping $75 million investment.

The entire round came from a single investor, Goldman Sachs’ Private Capital Investing arm, a part of Goldman’s Special Situations group. Holger Staude, vice president of Goldman Sachs Private Capital Investing will join Egnyte’s board under the terms of the deal. He says Goldman liked what it saw, a steady company poised for bigger growth with the right influx of capital. In fact, the company has had more than eight straight quarters of growth and have been cash flow positive since Q4 in 2016.

“We were impressed by the strong management team and the company’s fiscal discipline, having grown their top line rapidly without requiring significant outside capital for the past several years. They have created a strong business model that we believe can be replicated with success at a much larger scale,” Staude explained.

Company CEO Vineet Jain helped start the company as a way to store and share files in a business context, but over the years, he has built that into a platform that includes security and governance components. Jain also saw a market poised for growth with companies moving increasing amounts of data to the cloud. He felt the time was right to take on more significant outside investment. He said his first step was to build a list of investors, but Goldman shined through, he said.

“Goldman had reached out to us before we even started the fundraising process. There was inbound interest. They were more aggressive compared to others. Given there was prior conversations, the path to closing was shorter,” he said.

He wouldn’t discuss a specific valuation, but did say they have grown 6x since the 2013 round and he got what he described as “a decent valuation.” As for an IPO, he predicted this would be the final round before the company eventually goes public. “This is our last fund raise. At this level of funding, we have more than enough funding to support a growth trajectory to IPO,” he said.

Philosophically, Jain has always believed that it wasn’t necessary to hit the gas until he felt the market was really there. “I started off from a point of view to say, keep building a phenomenal product. Keep focusing on a post sales experience, which is phenomenal to the end user. Everything else will happen. So this is where we are,” he said.

Jain indicated the round isn’t about taking on money for money’s sake. He believes that this is going to fuel a huge growth stage for the company. He doesn’t plan to focus these new resources strictly on the sales and marketing department, as you might expect. He wants to scale every department in the company including engineering, posts-sales and customer success.

Today the company has 450 employees and more than 14,000 customers across a range of sizes and sectors including Nasdaq, Thoma Bravo, AppDynamics and Red Bull. The deal closed at the end of last month.

10 Oct 2018

Egnyte hauls in $75M investment led by Goldman Sachs

Egnyte launched in 2007 just two years after Box, but unlike its enterprise counterpart, which went all-cloud and raised hundreds of millions of dollars, Egnyte saw a different path with a slow and steady growth strategy and a hybrid niche, recognizing that companies were going to keep some content in the cloud and some on prem. Up until today it had raised a rather modest $62.5 million, and hadn’t taken a dime since 2013, but that all changed when the company announced a whopping $75 million investment.

The entire round came from a single investor, Goldman Sachs’ Private Capital Investing arm, a part of Goldman’s Special Situations group. Holger Staude, vice president of Goldman Sachs Private Capital Investing will join Egnyte’s board under the terms of the deal. He says Goldman liked what it saw, a steady company poised for bigger growth with the right influx of capital. In fact, the company has had more than eight straight quarters of growth and have been cash flow positive since Q4 in 2016.

“We were impressed by the strong management team and the company’s fiscal discipline, having grown their top line rapidly without requiring significant outside capital for the past several years. They have created a strong business model that we believe can be replicated with success at a much larger scale,” Staude explained.

Company CEO Vineet Jain helped start the company as a way to store and share files in a business context, but over the years, he has built that into a platform that includes security and governance components. Jain also saw a market poised for growth with companies moving increasing amounts of data to the cloud. He felt the time was right to take on more significant outside investment. He said his first step was to build a list of investors, but Goldman shined through, he said.

“Goldman had reached out to us before we even started the fundraising process. There was inbound interest. They were more aggressive compared to others. Given there was prior conversations, the path to closing was shorter,” he said.

He wouldn’t discuss a specific valuation, but did say they have grown 6x since the 2013 round and he got what he described as “a decent valuation.” As for an IPO, he predicted this would be the final round before the company eventually goes public. “This is our last fund raise. At this level of funding, we have more than enough funding to support a growth trajectory to IPO,” he said.

Philosophically, Jain has always believed that it wasn’t necessary to hit the gas until he felt the market was really there. “I started off from a point of view to say, keep building a phenomenal product. Keep focusing on a post sales experience, which is phenomenal to the end user. Everything else will happen. So this is where we are,” he said.

Jain indicated the round isn’t about taking on money for money’s sake. He believes that this is going to fuel a huge growth stage for the company. He doesn’t plan to focus these new resources strictly on the sales and marketing department, as you might expect. He wants to scale every department in the company including engineering, posts-sales and customer success.

Today the company has 450 employees and more than 14,000 customers across a range of sizes and sectors including Nasdaq, Thoma Bravo, AppDynamics and Red Bull. The deal closed at the end of last month.

10 Oct 2018

Google’s smart home sell looks cluttered and incoherent

If any aliens or technology ingenues were trying to understand what on earth a ‘smart home’ is yesterday, via Google’s latest own-brand hardware launch event, they’d have come away with a pretty confused and incoherent picture.

The company’s presenters attempted to sketch a vision of gadget-enabled domestic bliss but the effect was rather closer to described clutter-bordering-on-chaos, with existing connected devices being blamed (by Google) for causing homeowners’ device usability and control headaches — which thus necessitated another new type of ‘hub’ device which was now being unveiled, slated and priced to fix problems of the smart home’s own making.

Meet the ‘Made by Google’ Home Hub.

Buy into the smart home, the smart consumer might think, and you’re going to be stuck shelling out again and again — just to keep on top of managing an ever-expanding gaggle of high maintenance devices.

Which does sound quite a lot like throwing good money after bad. Unless you’re a true believer in the concept of gadget-enabled push-button convenience — and the perpetually dangled claim that smart home nirvana really is just around the corner. One additional device at a time. Er, and thanks to AI!

Yesterday, at Google’s event, there didn’t seem to be any danger of nirvana though.

Not unless paying $150 for a small screen lodged inside a speaker is your idea of heaven. (i.e. after you’ve shelled out for all the other connected devices that will form the spokes chained to this control screen.)

A small tablet that, let us be clear, is defined by its limitations: No standard web browser, no camera… No, it’s not supposed to be an entertainment device in its own right.

It’s literally just supposed to sit there and be a visual control panel — with the usual also-accessible-on-any-connected-device type of content like traffic, weather and recipes. So $150 for a remote control doesn’t sound quite so cheap now does it?

The hub doubling as a digital photo frame when not in active use — which Google made much of — isn’t some kind of ‘magic pixie’ sales dust either. Call it screensaver 2.0.

A fridge also does much the same with a few magnets and bits of paper. Just add your own imagination.

During the presentation, Google made a point of stressing that the ‘evolving’ smart home it was showing wasn’t just about iterating on the hardware front — claiming its Google’s AI software is hard at work in the background, hand-in-glove with all these devices, to really ‘drive the vision forward’.

But if the best example it can find to talk up is AI auto-picking which photos to display on a digital photo frame — at the same time as asking consumers to shell out $150 for a discrete control hub to manually manage all this IoT — that seems, well, underwhelming to say the least. If not downright contradictory.

Google also made a point of referencing concerns it said it’s heard from a large majority of users that they’re feeling overwhelmed by too much technology, saying: “We want to make sure you’re in control of your digital well-being.”

Yet it said this at an event where it literally unboxed yet another clutch of connected, demanding, function-duplicating devices — that are also still, let’s be clear, just as hungry for your data — including the aforementioned tablet-faced speaker (which Google somehow tried to claim would help people “disconnect” from all their smart home tech — so, basically, ‘buy this device so you can use devices less’… ); a ChromeOS tablet that transforms into a laptop via a snap-on keyboard; and 2x versions of its new high end smartphone, the Pixel 3.

There was even a wireless charging Pixel Stand that props the phone up in a hub-style control position. (Oh and Google didn’t even have time to mention it during the cluttered presentation but there’s this Disney co-branded Mickey Mouse-eared speaker for kids, presumably).

What’s the average consumer supposed to make of all this incestuously overlapping, wallet-badgering hardware?!

Smartphones at least have clarity of purpose — by being efficiently multi-purposed.

Increasingly powerful all-in-ones that let you do more with less and don’t even require you to buy a new one every year vs the smart home’s increasingly high maintenance and expensive (in money and attention terms) sprawl, duplication and clutter. And that’s without even considering the security risks and privacy nightmare.

The two technology concepts really couldn’t be further apart.

If you value both your time and your money the smartphone is the one — the only one — to buy into.

Whereas the smart home clearly needs A LOT of finessing — if it’s to ever live up to the hyped claims of ‘seamless convenience’.

Or, well, a total rebranding.

The ‘creatively chaotic & experimental gadget lovers’ home would be a more honest and realistic sell for now — and the foreseeable future.

Instead Google made a pitch for what it dubbed the “thoughtful home”. Even as it pushed a button to pull up a motorised pedestal on which stood clustered another bunch of charge-requiring electronics that no one really needs — in the hopes that consumers will nonetheless spend their time and money assimilating redundant devices into busy domestic routines. Or else find storage space in already overflowing drawers.

The various iterations of ‘smart’ in-home devices in the market illustrate exactly how experimental the entire  concept remains.

Just this week, Facebook waded in with a swivelling tablet stuck on a smart speaker topped with a camera which, frankly speaking, looks like something you’d find in a prison warden’s office.

Google, meanwhile, has housed speakers in all sorts of physical forms, quite a few of which resemble restroom scent dispensers — what could it be trying to distract people from noticing?

And Amazon now has so many Echo devices it’s almost impossible to keep up. It’s as if the ecommerce giant is just dropping stones down a well to see if it can make a splash.

During the smart home bits of Google’s own-brand hardware pitch, the company’s parade of presenters often sounded like they were going through robotic motions, failing to muster anything more than baseline enthusiasm.

And failing to dispel a strengthening sense that the smart home is almost pure marketing, and that sticking update-requiring, wired in and/or wireless devices with variously overlapping purposes all over the domestic place is the very last way to help technology-saturated consumers achieve anything close to ‘disconnected well-being’.

Incremental convenience might be possible, perhaps — depending on which and how few smart home devices you buy; for what specific purpose/s; and then likely only sporadically, until the next problematic update topples the careful interplay of kit and utility. But the idea that the smart home equals thoughtful domestic bliss for families seems farcical.

All this updatable hardware inevitably injects new responsibilities and complexities into home life, with the conjoined power to shift family dynamics and relationships — based on things like who has access to and control over devices (and any content generated); whose jobs it is to fix things and any problems caused when stuff inevitably goes wrong (e.g. a device breakdown OR an AI-generated snafu like the ‘wrong’ photo being auto-displayed in a communal area); and who will step up to own and resolve any disputes that arise as a result of all the Internet connected bits being increasingly intertwined in people’s lives, willingly or otherwise.

Hey Google, is there an AI to manage all that yet?

more Google Event 2018 coverage

10 Oct 2018

Founders Factory expands its corporate-backed accelerator to Africa

Founders Factory out of London is a startup accelerator and incubator which has taken the older US-inspired startup acceleration model and put a European slant on it by going in deep with corporates, who often flounder in the space. After some success out of the UK you would expect them to expand to big markets like the US or Asia, but instead, they have skipped the obvious route and are now branching out into the emerging markets of the African continent.

It’s now partnering with Standard Bank, the largest African bank by assets across 20 African countries to bring the model to Africa.

Founders Factory Africa says it will design, build and scale 100 disruptive tech startups across the continent over the next five years, initially with five early stage startups and co-create two new companies every year within the incubator. To execute the project, they are partnering with Roo Rogers, a former partner of design agency Fuse Projects and CEO of the UK and US governments backed emerging market accelerator SPRING.

Standard Bank will not be the last partner. As FF has done before in the UK, it will bring in other corporates, where each invests several million pounds to grow the project across African markets.

Founders Factory, co-founded by Brent Hoberman and Henry Lane Fox in London in 2015, has so far secured over £100m in funding for its 70 startups and implemented 60 pilots with its corporate partners with 30% securing enterprise contracts and five closing direct investments, they say.

The accelerator will grow existing businesses through a bespoke six-month programme, whilst the incubator will build completely new businesses focused on addressing key issues on the continent. It will be based in Johannesburg and will hire over 40 full-time specialists locally, covering all aspects needed to scale its startups including product development, UX/UI, engineering, investment, business development and, growth marketing.

Henry Lane Fox, Co-Founder and CEO, Founders Factory, said: “The time for Africa is now. As the world’s best partner for founders, we are excited to help empower a new generation of African entrepreneurs to build market-defining technology products.”

Roo Rogers, Co-Founder & CEO Founders Factory Africa, said: “Having worked in Africa for over a decade, I believe success is underpinned by strong collaboration. By harnessing the resources of Africa’s greatest startup entrepreneurs and combining with the operational might of corporates, we will deliver scaled solutions to sub-Sahara’s 1 billion consumers and establish Africa as an attractive destination for global investment.

He told me by phone from Sout Africa that there were huge logistical and infrastructure issues which make Africa a tricky place to scale in, but that he is confident that the corporate-backed accelerator model will succeed where other attempts have failed. “You need existing incumbents here to partner with. But this is not going to be a top-down approach, we will build locally with local teams and local partners in every case.”

Started by Brent Hoberman and Henry Lane Fox, Founders Factory has received investment from Marks & Spencer, L’Oreal, easyJet, Guardian Media Group, Aviva, Holtzbrinck and CSC.

10 Oct 2018

Accion Systems takes on $3M in Boeing-led round to advance its tiny satellite thrusters

Accion Systems, the startup aiming to reinvent satellite propulsion with an innovative and tiny new thruster, has attracted significant investment from Boeing’s HorizonX Ventures. The $3 million round should give the company a bit of breathing room while it continues to prove and improve its technology.

“Investing in startups with next-generation concepts accelerates satellite innovation, unlocking new possibilities and economics in Earth orbit and deep space,” said HorizonX Ventures managing director Brian Schettler in a press release.

Accion, whose founder and CEO Natalya Bailey graced the stage of Disrupt just a few weeks ago, makes what’s called a “tiled ionic liquid electrospray” propulsion system, or TILE. This system is highly efficient and can be made the size of a postage stamp or much larger depending on the requirements of the satellite.

Example of a TILE attached to a satellite chassis.

The company has tested its tech in terrestrial facilities and in space, but it hasn’t been used for any missions just yet — though that may change soon. A pair of student-engineered cubesats equipped with TILE thrusters are scheduled to take off on RocketLab’s first big commercial payload launch, “It’s Business Time.” It’s been delayed a few times but early November is the next launch window, so everyone cross your fingers.

Another launch scheduled for November is the IRVINE 02 cubesat, which will sport TILEs and go up aboard a Falcon 9 loaded with supplies for the International Space Station.

The Boeing investment (Gettylab also participated in the round) doesn’t include any guarantees like equipping Boeing-built satellites with the thrusters. But the company is certainly already dedicated to this type of tech and the arrangement is characterized as a partnership — so it’s definitely a possibility.

Natalya Bailey and Rob Coneybeer (Shasta Ventures) at Disrupt Berlin 2017.

A Boeing representative told me that this is aimed to help Accion scale, and that the latter will have access to the former’s testing facilities and expertise. “We believe there will be many applications for Accion’s propulsion system, and will be monitoring and assessing the tech as it continues to mature,” they wrote in an email.

I asked Accion what the new funding will be directed towards, but a representative only indicated that it would be used for the usual things: research, operations, staff expenses, and so on. Not some big skunk works project, then. The company’s last big round was in 2016, when it raised $7.5 million.