Year: 2018

07 Jun 2018

Bad things happen when you train AI using ‘the darkest corners of Reddit’

MIT researchers trained an artificial intelligence using Reddit and you won’t believe what happened next. Just kidding. Of course you will. The worst things happened.

Norman, who naturally gets his name from the guest-murdering proprietor of the Bates Motel, is the “world’s first psychopath AI,” according to its creators at MIT. First, possibly, but certainly not the last. The creation is a kind of thought experiment designed to explore how the data we use to train machine learning algorithms ultimately influences its behavior.

In this case, the deep, endless well of human misery that is the internet was used to teach poor psychotic Norman the ways of the world.

“Norman suffered from extended exposure to the darkest corners of Reddit,” the researchers state, “and represents a case study on the dangers of artificial intelligence gone wrong when biased data is used in machine learning algorithms.”

In particular, the team used “an infamous subreddit […]that is dedicated to documenting and observing the disturbing reality of death.” That information had a fairly profound impact on Norman’s gig captioning photos (inkblots, in this case), when compared to neural networks trained on more standard data.

Here are a couple of those responses:

You get the gist, right? The rest can be found over here.

“When people say that AI algorithms can be biased and unfair,” the team explains, “the culprit is often not the algorithm itself, but the biased data that was fed to it.”

07 Jun 2018

M17 delays IPO debut after pricing this morning on NYSE

M17 Entertainment, a Taipei-based live streaming and dating app group, priced its IPO this morning on the NYSE and was expected to open trading today according to their final press release. But with just a little more than two hours to go before market closing, it’s still not trading, and no one seems to know why.

An interview I had scheduled with the CEO earlier this afternoon was canceled at the last minute, with the company’s representative saying that M17 couldn’t comment since its shares were not yet actively trading, and thus the company remains under an SEC-mandated quiet period.

M17 has had a rocky non-debut so far. Originally targeting a fundraise of $115 million of American Depository Receipts (shares of foreign companies listed domestically on the NYSE), the company concluded its roadshow raising less than half of its target, for a final investment of $60.1 million. The company priced its ADR shares at $8 each, with each ADR representing 8 shares of the stock’s Class A security.

My colleague Jon Russell has covered the company’s rapid growth over the past three years. It was formed from the merger of dating app company Paktor and live streaming business 17 Media. Joseph Phua, who was CEO of Paktor, became CEO of the joint M17 company following the merger. Together, the two halves have raised tens of millions in venture capital.

M17 provides live streaming and dating apps throughout “Developed Asia”

The company’s main product is a live streaming product where creators can build their fanbases and brands. Fans can purchase virtual gifts to send to their favorite artists, and those points are proving to be extraordinarily lucrative for the company. The company, according to its amended F-1 statement, has seen tremendous revenue growth, netting $37.9 million of revenue in the first three months of this year. The company has also been able to attract more live streaming talent, increasing its contracted artists from 999 at the end of December 2016 to 7,719 at the end of March this year.

That’s where the good news ends for the company though. Despite that revenue growth, operating losses are torrential, with the company losing $24.8 million in the first three months of this year. The company in its statement says that it has $31.4 million in cash and cash equivalents, giving it limited runway to continue operations without a strong IPO debut.

User growth has been mostly stagnant. Active monthly users has increased from 1.5 million to 1.7 million between March 31 of 2017 and 2018. What the company has succeeded in doing is monetizing those users much better. The percentage of users paying on the platform has more than doubled over the same time period, and the value of those users has increased more than 40% to $355 per user per month.

The big challenge for M17 is revenue quality. Live streaming represents 91.4% of the company’s revenues, but those revenues are concentrated on a handful of “whales” who buy a freakishly high number of virtual gifts. The company’s top ten users represent 11.8% of all revenues (that’s $447,220 a user in the first three months this year!), and its top 500 users accounted for almost a majority of total revenues. That concentration on the demand side is just as heavy on the supply side. M17’s top 100 artists accounted for more than a third of the company’s revenue.

That concentration has improved over the past few months, according to the company’s filing. But Wall Street investors have learned after Zynga and other whale-based revenue models that the sustainability of these businesses can be tough.

Finally, one complication for many investors wary of the increasing use of dual-class stock issues is the governance of the company. Phua, the CEO, will have 56.3% of the voting rights of the company, and M17 will be a controlled company under NYSE rules according to the company’s amended filing. Class B shares vote at a 20:1 ratio with Class A share voting rights.

All of this is to say that while the company has had some dizzying growth in its revenue numbers over the past 24 months, that success is moderated by some significant challenges in revenue concentration that will have to be a top priority for M17 going forward. Why the company priced and hasn’t traded though remains a mystery, and we have reached out for more comments.

07 Jun 2018

Speech recognition triggers fun AR stickers in Panda’s video app

Panda has built the next silly social feature Snapchat and Instagram will want to steal. Today the startup launches its video messaging app that fills the screen with augmented reality effects based on the words you speak. Say “Want to get pizza?” and a 3D pizza slice hovers by your mouth. Say “I wear my sunglasses at night” and suddenly you’re wearing AR shades with a moon hung above your head. Instead of being distracted by having to pick effects out of a menu, they appear in real-time as you chat.

Panda is surprising and delightful. It’s also a bit janky, created by a five person team with under $1 million in funding. Building a video chat app user base from scratch amidst all the competition will be a struggle. But even if Panda isn’t the app to popularize the idea, it’s invented a smart way to enhance visual communication that blends into our natural behavior.

It all started with a trippy vision. Panda’s 18-year-old founder Daniel Singer had built a few failed apps and was working as a product manager at peer-to-peer therapy startup Sensay in LA. When Alaska Airlines bought Virgin, Singer scored a free flight and came to see his buddy Arjun Sethi, an investor at Social Capital in SF. That’s when suddenly “I’m hallucinating that as I’m talking the things I’m saying should appear” he tells me. Sethi dug the idea and agreed to fund a project to build it.

Panda founder Daniel Singer

Meanwhile, Singer had spent the last 6 years FaceTiming almost every day. He loved telling stories with his closest friends, yet Apple’s video chat protocol had fallen behind Snapchat and Instagram when it came to creative tools. So a year ago he raised $850,000 from Social Capital and Shrug Capital plus angels like Cyan (Banister) and Secret’s David Byttow. Singer set out to build Panda to combine FaceTime’s live chat with Snapchat’s visual flare triggered by voice.

But it turns out, “video chat is hard” he admits. So his small team settled for letting users send 10-second-max asynchronous video messages. Panda’s iOS app launched today with about 200 different voice activated stickers from footballs to sleepy Zzzzzs to a “&’%!#” censorship bar that covers your mouth when you swear. Tap them and they disappear, and soon you’ll be able to reposition them. As you trigger the effects for the first time, they go into a trophy case that gamifies voice experimentation.

Panda is fun to play around with yourself even if you aren’t actively messaging friends, which is reminiscent of how teens play with Snapchat face filters without always posting the results. The speech recognition effects will make a lot more sense if Panda can eventually succeed at solving the live video chat tech challenge. One day Singer imagines Panda making money by selling cosmetic effects that make you more attractive or fashionable, or offering sponsored effects so when you say “gym”, the headband that appears on you is Nike branded.

Unfortunately, the app can be a bit buggy and effects don’t always trigger, fooling you that you aren’t saying the right words. And it could be tough convincing buddies to download another messaging app, let alone turn it into a regular habit. Apple is also adding a slew of Memoji personalized avatars and other effects to FaceTime in its upcoming iOS 12.

Panda does advance one of technology’s fundamental pursuits: taking the fuzzy ideas in your head and translating them into meaning for others in clearer ways than just words can offer. It’s the next wave of visual communication that doesn’t require you to break from the conversation.

When I ask why other apps couldn’t just copy the speech stickers, Singer insisted “This has to be voice native.” I firmly disagree, and can easily imagine his whole app becoming just a single filter in Snapchat and Instagram Stories. He eventually acquiesced that “It’s a new reality that bits and pieces of consumer technology get traded around. I wouldn’t be surprised if others think it’s a good idea.”

It’s an uphill battle trying to disrupt today’s social giants, who are quick to seize on any idea that gives them an edge. Facebook rationalizes stealing other apps’ features by prioritizing whatever will engage its billions of users over the pride of its designers. Startups like Panda are effectively becoming outsourced R&D departments.

Still, Panda pledges to forge on (though it might be wise to take a buyout offer). Singer gets that his app won’t cure cancer or “make the world a better place” as HBO’s Silicon Valley has lampooned. “We’re going to make really fun stuff and make them laugh and smile and experience human emotion” he concludes. “At the end of the day, I don’t think there’s anything wrong with building entertainment and delight.”

07 Jun 2018

Dr. Kai-Fu Lee is coming to Disrupt SF to talk about how AI will eat everything, especially jobs

At our upcoming TechCrunch Disrupt SF (September 5-7), TechCrunch committed to go deep on artificial intelligence, and we’re pleased to announce a speaker who has few peers in that realm as a technologist or investor. Dr. Kai-Fu Lee is the CEO and chairman of Sinovation, a venture firm based in the U.S. and China, and he has emerged as one of the world’s top prognosticators on artificial intelligence and how the technology will disrupt just about everything. Dr. Lee wrote in The New York Times last year that AI is “poised to bring about a wide-scale decimation of jobs — mostly lower-paying jobs, but some higher-paying ones, too.”

In his forthcoming book, AI Superpowers: China, Silicon Valley and the New World Order, Dr. Lee expands on his AI thesis to argue that China has caught up to the United States in AI technology and that the two countries will dominate the AI globally, even as AI radically transforms the work world, necessitating dramatic new social programs.

That’s one seriously disruptive investment thesis, and it’s central to Sinovation’s 300 investments in the U.S. and China. Given Dr. Lee’s background, there is good reason to pay careful attention.

Equally at home in Taiwan, where he was born, Beijing where he lives and the United States, where he was educated and worked for many years, Dr. Lee completed his PhD in computer science at Carnegie Mellon by developing the world’s first speaker-independent, continuous speech recognition system. Dr. Lee went on to work for Apple, SGI and Microsoft, and in 2005 became the founding president of Google China. He launched Innovation Works (later re-named Sinovation) in 2009. In China and Taiwan, Dr. Lee is a business celebrity, thanks to the 50 million followers on his Sina Weibo micro-blogging profile, as well as his education projects, including Sinovation’s AI Institute, the firm’s Beijing-based lab of AI research and talent development.

Dr. Lee will also be on our Q&A stage (after his interview on the Main Stage) to take questions from attendees. You’ll need to grab your Innovator, Founder or Investor pass to take part in Dr. Lee’s Q&A session, as well as all of the other fantastic content exclusive to Disrupt SF attendees this September. Get your pass today and save with our early-bird discounts.

07 Jun 2018

Google Cloud announces the Beta of single tenant instances

One of the characteristics of cloud computing is that when you launch a virtual machine, it gets distributed wherever it makes the most sense for the cloud provider. That usually means sharing servers with other customers in what is known as a multi-tenant environment. But what about times when you want a physical server dedicated just to you?

To help meet those kinds of demands, Google announced the Beta of Google Compute Engine Sole-tenant nodes, which have been designed for use cases such a regulatory or compliance where you require full control of the underlying physical machine, and sharing is not desirable.

“Normally, VM instances run on physical hosts that may be shared by many customers. With sole-tenant nodes, you have the host all to yourself,” Google wrote in a blog post announcing the new offering.

Diagram: Google

Google has tried to be as flexible as possible, letting the customer choose exactly what configuration they want in terms CPU and memory. Customers can also let Google choose the dedicated server that’s best at any particular moment, or you can manually select the server if you want that level of control. In both cases, you will be assigned a dedicated machine.

If you want to play with this, there is a free tier and then various pricing tiers for a variety of computing requirements. Regardless of your choice, you will be charged on a per-second basis with a one-minute minimum charge, according to Google.

Since this feature is still in Beta, it’s worth noting that it is not covered under any SLA. Microsoft and Amazon have similar offerings.

07 Jun 2018

Tesla Model X sped up in Autopilot mode seconds before fatal crash, according to NTSB

The National Transportation Safety Board has released a preliminary report detailing the fatal crash involving a Tesla Model X in March. The crash also resulted in a fire and shut down two lanes of Highway 101 near Mountain View, Calif. At this point, the NTSB has yet to determine a probable cause of the crash and is continuing to investigate the accident.

The report says the Model X, while in Autopilot mode, sped up to 71 mph in the seconds leading up to the crash.

“At 3 seconds prior to the crash and up to the time of impact with the crash attenuator, the Tesla’s speed increased from 62 to 70.8 mph, with no precrash braking or evasive steering movement detected,” the report states.

Source: NTSB/S. Engleman

Tesla’s Autopilot mode is designed to match the speed of a slower vehicle traveling ahead of it. At the time, Autopilot was set to 75 mph, according to the NTSB.

A Tesla spokesperson declined to comment but pointed me to its March blog post, where the company describes how the driver’s hands were not detected on the wheel for the six seconds prior to the collision. The NTSB confirmed that in its preliminary report today.

“Tesla Autopilot does not prevent all accidents – such a standard would be impossible – but it makes them much less likely to occur,” Tesla wrote in a March blog post. “It unequivocally makes the world safer for the vehicle occupants, pedestrians and cyclists.”

Walter Huang, the owner of the car who died as a result of the crash, had previously taken his car into the Tesla dealership, saying his car had a way of veering toward the exact barrier his car hit, ABC7 reported. Tesla, however, previously said it has no record of Huang complaining about Autopilot.

07 Jun 2018

Women’s Safety XPRIZE $1M winner is a smart, simple panic button

Devices like smartphones ought to help people feel safer, but if you’re in real danger the last thing you want to do is pull out your phone, go to your recent contacts, and type out a message asking a friend for help. The Women’s Safety XPRIZE just awarded its $1 million prize to one of dozens of companies attempting to make a safety wearable that’s simple and affordable.

The official challenge was to create a device costing less than $40 that can “autonomously and inconspicuously trigger an emergency alert while transmitting information to a network of community responders, all within 90 seconds.”

Anu and Naveen Jain, the entrepreneurs who funded the competition, emphasized the international and very present danger of sexual assault in particular.

“Women’s safety is not just a third world problem; we face it every day in our own country and on our college campuses,” said Naveen Jain in the press release announcing the winner. “It’s not a red state problem or a blue state problem but a national problem.”

“Safety is a fundamental human right and shouldn’t be considered a luxury for women. It is the foundation in achieving gender equality,” added Anu Jain.

Out of dozens of teams that entered, five finalists were chosen in April: Artemis, Leaf Wearables, Nimb & SafeTrek, Saffron, and Soterra. All had some variation on a device that either detected or was manually activated during an attack or stressful situation, alerting friends to one’s location.

The winner was Leaf, which had the advantage of having already shipped a product along these lines, the Safer pendant. Like any other Bluetooth accessory, it keeps in touch with your smartphone wirelessly and when you press the button twice your emergency contacts are alerted to your location and need for help. It also records audio, possibly providing evidence later or a deterrent to harassers who might fear being identified.

It’s not that it’s an original idea — we’ve had various versions of this for some time, and even covered one of the other finalists last year. But they haven’t been quantitatively evaluated or given a platform like this.

“These devices were tested in many conditions by the judges to ensure that they will work in real-life cases where women face dangers today. They were tested in no-connectivity areas, on public transit, in basements of buildings, among other environments,” explained Anu Jain to TechCrunch. “Having the capability to record audio after sending the alert was one of the main differentiators for Leaf Wearables. Their chip design and software was also easy to be integrated into other accessories.”

Hopefully the million dollars and the visibility from winning the prize will help Leaf get its product out to people who need it. The runners up don’t seem likely to give up on the problem, either. And it seems like the devices will only get better and cheaper — not that this will change the world on its own.

“Prices will come down as the sensor prices drop. In many countries it will require community support to be built,” continued Jain. “These technologies can act as a deterrent but in the long term culture of violence again women must change.”

07 Jun 2018

With index changes, Americans are sending billions to China (whether they know it or not)

There have been two major developments in Chinese equities this month that have the potential to rewire the world financial system. The first, which I have covered extensively on TechCrunch, is the launch of Chinese Depository Receipts, which will provide domestic Chinese investors access to foreign stocks for the first time. Major Chinese tech companies are publicly traded in the U.S. and Hong Kong, which means that potentially trillions of dollars of mainland capital will be unlocked for these companies.

The other major story took place last week, when MSCI included Chinese A-shares in its indexes. This is a major, yet underreported, story, and critical for understanding the changing financial tides between China and the world.

MSCI is one of the most important index-makers in the world, particularly for emerging markets. The MSCI Emerging Markets Index is the gold standard for benchmarking the asset class, and the index is heavily used by wealth managers and robo-investors to diversify outside of U.S. equities. The company’s marketing says 94 percent of pension fund assets follow these indexes, and estimates are that $12 trillion are benchmarked to its indexes.

That makes the construction of these indexes extremely political. Which countries should be included in an emerging markets index? What stocks should be added, and at what proportion to others in the index? How strong do investor rights need to be before MSCI is willing to consider a country? An index may be quantitative, but the construction of an index is anything but.

For years, China has lobbied MSCI to include its domestic equities into the company’s indexes. MSCI has resisted for a whole host of reasons, including lack of transparency around Chinese equity markets and capital controls that prevent dollars/yuan from moving easily across the Chinese border. In engaging with China over the question, MSCI has essentially used its massive influence over passive investors to induce market changes it finds desirable.

However, the issue is more complex, since Chinese companies have many different types of shares available to be traded. For instance, Alibaba is a domestic Chinese company, but it is officially owned by a Cayman Islands vehicle, which is then traded on the NYSE, a setup known as an N-share. In addition, through American Depository Receipts, foreign stocks traded in China can be listed in American markets. MSCI has included these two types of shares and more in its indexes for some time.

Chinese stocks are getting a boost from American investors

The key issue has been inclusion of what are known as A-shares, which are shares of domestic Chinese companies traded locally in the Shanghai or Shenzhen stock exchanges and denominated in Chinese yuan. A-share inclusion would mean an inflow of billions of dollars from Western investors to Chinese equity markets, a huge boon for the Chinese government and domestic investors.

That’s exactly what happened starting June 1, when MSCI included A-shares in its indexes. Those shares are being phased in, with an estimate of 0.39 percent of the emerging markets index originating from these shares, according to Bloomberg. While it is a low percentage, estimates are that tens of billions of dollars will flow into Chinese equity markets in the coming months in order to match the index. As the weights for the index change, China could represent more than a third of the value of the index according to CNBC.

After years of rejecting their inclusion, why the change? Part of it had to do with some relaxation of foreign ownership of domestic Chinese companies. As one example, the Hong Kong Exchange has partnered with its Shanghai and Shenzhen sisters in a “stock connect” program that allows investors to trade in the other exchanges’ securities through their home market. That means international investors could buy Chinese stocks in Hong Kong, even if they were listed on the mainland, skirting Chinese capital controls.

Yet, MSCI also faced increasingly acute pressure. As it has continued to grow at a rapid clip, the Chinese economy has become one of the guiding lights of global financial markets. The fact that trillions of dollars of market capitalization in an emerging market was not included in the most prominent emerging market index became increasingly untenable.

The capital inflows are a huge win for China, but the long-term value is even more important. With foreign investors offered increasing access to Chinese equity markets, there will be less and less relative value for Chinese companies to list in a Western exchange like the NYSE or NASDAQ. The ridiculous complexity of Chinese equities with its A-shares, H-shares, Red chips and P-chips could be drastically simplified, with most of the value staying on the mainland instead of seeping out.

For America, the inclusion of A-shares is another reminder that its financial hegemony faces increasing competition from the east. The NYSE and London Stock Exchange may be world-leading today, but Shenzhen and Shanghai are hungry to take their place. With Chinese GDP growth at 6.9 percent last year, they increasingly have a shot to dislodge the incumbents.

07 Jun 2018

SeatGeek brings ticket buying into Snapchat

You can now buy game and concert tickets from teams and musicians within Snapchat, thanks to an integration with SeatGeek .

While Snapchat has started testing e-commerce features in the past few months, SeatGeek says this is the first ticket-buying experience built into the Snapchat app.

The Los Angeles Football Club was the first team to sell tickets through this integration, by posting a Snapchat Story (and a Snapcode on the team website) that allowed users to swipe up to buy tickets to the May 26 game. The full purchase experience takes place without leaving the app.

“We’re always looking to reach our fans in innovative ways, and selling tickets directly to our followers on Snapchat gives us an incredible opportunity to connect with our most dedicated supporters,” said Los Angeles Football Club President and co-owner Tom Penn in the announcement.

SeatGeek Snapchat

SeatGeek co-founder Russ D’Souza said that as “the pipe gets solidified,” you’ll start seeing more Snapchat/SeatGeek ticket sales. He added that this the kind of integration he was hoping for when the company launched the SeatGeek Open platform a couple of years ago, allowing teams, musicians and other rightsholders to sell tickets directly through SeatGeek. (The platform also supports ticket sales through Facebook.)

“For too long, the legacy ticketing approach has been to make it difficult for teams to sell tickets in lots of places,” D’Souza said. “Teams should want to sell their tickets in as many places as possible.”

And it sounds there are additional deals in the works: “What we’re excited about over the next few months is beating the drumbeat of openness with new partnerships … We want to drive the whole industry forward and create more tangible results that cause the industry to open up.”

07 Jun 2018

Target expands its Shipt and Drive Up services across the Midwest and Southeast

Target this morning announced it’s expanding its same-day shipping and pickup services, Drive Up and Shipt, across the Midwestern U.S. and the Southeast. The expansion will bring Shipt, its Instacart competitor for same-day grocery delivery and pickup, to more than 135 markets in the U.S. by the end of this month. Meanwhile, Target’s Drive Up curbside pickup service will reach more than 600 stores in 20 states this week, as a result of the expansion.

The news follows on Target’s earlier commitment to expand these services to stores nationwide by the 2018 holidays.

In total, the retailer says these current expansions will bring the shipping and pickup services to “tens of millions” of Target shoppers.

The company also offered a brief update on its other delivery and pickup services, Target Restock, a next-day essentials delivery service, and delivery of store purchases, which is available to select stores in urban markets where hauling home larger purchases without a vehicle is difficult.

Restock will reach more than 135 markets by the end of June, allowing Target online customers to stock up on household items like laundry detergent, trash bags, diapers, packaged foods, beauty and health needs, and more, then take delivery the next day. The service competes with Amazon’s Prime Pantry, which quietly introduced a $4.99 monthly subscription fee earlier in 2018 for Prime members who don’t want to pay the otherwise $7.99 flat shipping fee on their orders of $40 or more.

Target Restock, however, became free for Target REDcard purchases and $2.99 for all other orders back in May, undercutting Amazon.

Meanwhile, Shipt and Drive Up’s availability will often overlap as the two expand to Target stores across the U.S.

Drive Up is the newer of the two, allowing customers to place orders in the Target app, then pickup in 2 hours or less. The service was piloted in Target’s home market of Minneapolis-St. Paul, then rolled out to nearly 270 stores across Florida, Texas and the southeast in April.

Delivery of store purchases is not as widely available, as it’s meant to fill a gap in markets Drive Up can’t serve due to lack of parking – like urban Target stores. This service is now available in around 60 U.S. stores across five urban markets, allowing customers to shop the store, then take delivery of in-store purchases later the same day.

Chicago will be the first major market to have access to all four services, Target also notes.