Year: 2019

19 Feb 2019

Medal.tv’s clipping service allows gamers to share the moments of their digital lives

As online gaming becomes the new social forum for living out virtual lives, a new startup called Medal.tv has raised $3.5 million for its in-game clipping service to capture and share the Kodak moments and digital memories that are increasingly happening in places like Fortnite or Apex Legends.

Digital worlds like Fortnite are now far more than just a massively multiplayer gaming space. They’re places where communities form, where social conversations happen, and where, increasingly, people are spending the bulk of their time online. They even host concerts — like the one from EDM artist, Marshmello, which drew (according to the DJ himself) roughly 10 million players onto the platform.

While several services exist to provide clips of live streams from gamers who broadcast on platforms like Twitch, Medal.tv bills itself as the first to offer clipping services for the private games that more casual gamers play among friends and far flung strangers around the world.

“Essentially the next generation is spending the same time inside games that we used to playing sports outside and things like that,” says Medal.tv’s co-founder and chief executive, Pim DeWitte. “It’s not possible to tell how far it will go. People will capture as many if not more moments for the reason that it’s simpler.”

The company marks a return to the world of gaming for DeWitte, a serial entrepreneur who first started coding when he was 13 years old.

Hailing from a small town in the Netherlands called Nijmegen, DeWitte first reaped the rewards of startup success with a gaming company called SoulSplit. Built on the back of his popular YouTube channel the SoulSplit game was launched with DeWitte’s childhood friend, Iggy Harmsen, and a fellow online gamer, Josh Lipson who came on board as SoulSplit’s chief technology officer.

At its height, Soulsplit was bringing in $1 million in revenue and employed roughly 30 people, according to interviews with DeWitte.

The company shut down in 2015 and the co-founders split up to pursue other projects. For DeWitte that meant a stint working with Doctors Without Borders on an app called MapSwipe that would use satellite imagery to better locate people in the event of a humanitarian crisis. He also helped the non-profit develop a tablet that could be used by doctors deployed to treat Ebola outbreaks.

Then in 2017, as social gaming was becoming more popular on games like Fortnite, DeWitte and his co-founders returned to the industry to launch Medal .tv.

It initially started as a marketing tool to get people interested in playing the games that DeWitte and his co-founders were hoping to develop. But as the clipping service took off, DeWitte and co. realized that they potentially had a more interesting social service on their hands.

“We were going to build a mobile app and were going to load a bunch of videos of people playing games and then we’re going to load videos of our games,” DeWitte says. 

The service allows users to capture the last 15 seconds of gameplay using different recording mechanisms based on game type. Medal.tv captures gameplay on a device and users can opt-in to record sound as well.

It is programmed so that it only records the game,” DeWitte says. “There is no inbound connection. It only calls for the API [and] all of the things that would be somewhat dangerous from a privacy perspective are all opt-in.”

 

There are roughly 30,000 users on the platform every week and around 15,000 daily active users, according to DeWitte. Launched last May, the company has been growing between 5% and 10% weekly, according to DeWitte. Typically, users are sharing clips through Discord, WhatsApp and Instagram direct messages, DeWitte said.

In addition to the consumer-facing clipping service, Medal also offers a data collection service that aggregates information about the clips that are shared by Medal’s users so game developers and streamers can get a sense of how clips are being shared across what platform.

“We look at clips as a form of communication and in most activity that we see, that’s how it’s being used,” says DeWitte.

But that information is also valuable to esports organizations to determine where they need to allocate new resources.

“Medal.tv Metrics is spectacular,” said Peter Levin, Chairman of the Immortals esports organization, in a statement. “With it, any gaming organization gains clear, actionable insights into the organic reach of their content, and can build a roadmap to increase it in a measurable way.”

The activity that Medal was seeing was impressive enough to attract the attention of investors led by Backed VC and Initial Capital. Ridge Ventures, Makers Fund, and Social Starts, all participated in the company’s $3.5 million round as well, with Alex Brunicki, a founding partner at Backed, and Matteo Vallone, principal at Initial, joining the company’s board.

“Emerging generations are experiencing moments inside games the same way we used to with sports and festivals growing up. Digital and physical identity are merging and the technology for gamers hasn’t evolved to support that.” said Alex Brunicki, partner at Backed.vc, in a statement.

Medal’s platform works with games like Apex Legends, Fortnite, Roblox, Minecraft and Oldschool Runescape (where DeWitte first cut his teeth in gaming).

“Friends are the main driver of game discovery, and game developers benefit from shareable games as a result. Medal.tv is trying to enable that without the complexity of streaming” said Vallone, who previously headed up games for Google Play Europe, and now sits on the Medal board. 

 

19 Feb 2019

Samsung’s ad for the Galaxy S10 leaks

If you think you knew everything there’s to know about the Samsung Galaxy S10, the company’s Norwegian ad has now leaked on YouTube. The Verge first spotted the ad — a Verge reader was watching TV and it accidentally aired on commercial TV. It matches up with devices that have already leaked over the past couple of months. But there are some additional features that haven’t been discussed yet.

The most glaring change is that Samsung is opting for a pinhole cutout in the corner of the screen instead of an iPhone-style notch. The S10 will have a rounded hole while the S10+ will get an oblong hole punch with a couple of front-facing camera sensors.

As you can see in the ad, Samsung has integrated the fingerprint sensor in the display. It’s still unclear whether you’ll be able to touch any part of the screen, but the ad shows that you’ll be able to put your finger right above the USB-C connector to unlock your phone.

The photo gallery app will get a new tab for stories. It sounds like you’ll be able to create stories using the default camera app without having to use Instagram or Snapchat.

In addition to wireless charging, the S10 will be able to act as a wireless charger. For instance, you’ll be able to recharge the company’s AirPods-like earbuds using your phone.

Rumor has it that Samsung will also release a third device this year. In addition to the usual S10 (6.1-inch display), the S10+ (6.4-inch display), there could be a cheaper 5.8-inch phone. This variant could feature an LCD display, and two cameras on the back instead of three.

And yet, the ad only shows two phones. It’s unclear whether Samsung will run separate advertising campaigns or launch that cheaper phone at a later date.

Update: Original video has been removed from YouTube. I replaced it with a re-upload.

19 Feb 2019

Walmart’s U.S. e-commerce sales up 43% in Q4, thanks to growing online grocery business

Walmart this morning posted strong holiday sales growth for its holiday quarter, with U.S. sales up 4.2 percent over the same time last year, and a 43 percent rise in Walmart’s U.S. e-commerce sales. The retailer topped analyst expectations, with $138.8 billion in revenue for the quarter, just ahead of the forecasted $138.76 billion; and earnings per share of $1.41, ahead of analysts’ estimates of $1.33.

Most notably, Walmart attributed the strong e-commerce growth to the expansion of its grocery pickup and delivery businesses, and a broader assortment on Walmart.com.

The company has been challenging Amazon, Instacart, Target’s Shipt, and others on grocery. It had toyed with the idea for years, before figuring out a model that made sense and didn’t lose money. With grocery pickup, Walmart offers an alternative to the higher cost of using grocery delivery services, while still allowing for convenience, as its customers can skip shopping the aisles and instead remain in their cars while groceries are loaded into the trunk.

More recently, the company began working with a network of partners to offer grocery delivery to customers’ homes. It has ended relationships with Uber, Lyft, and Deliv while adding new partners like Point Pickup, Skipcart, AxleHire and Roadie, and shifting business to partners like Postmates and DoorDash.

Today, Walmart’s grocery pickup service is available at more than 2,100 Walmart locations and delivery is offered at nearly 800. It expects to offer pickup at 3,100 locations and delivery at 1,600 locations by the end of fiscal year 2020, it says.

Meanwhile, Walmart has been working to expand its assortment online and offer more types of shopping experiences. For example, in fiscal year 2019, the retailer launched the high-end Lord & Taylor shop on the site; added 3D virtual shopping in its Home category; launched a sports fan-focused Fanatics shop; introduced a new Nursery destination on Walmart.com; began adding merchandise from its acquired brands to the main website; and launched Walmart eBooks in partnership with Kobo; among other things.

Walmart has also made shipping to your home more affordable. In 2017, Walmart introduced an alternative to Amazon’s pricier Prime membership with free, two-day shipping on orders of $35 or more. This past year, it expanded free, two-day shipping to its marketplace items by working with hundreds of its top sellers, and third-party fulfillment providers, like Deliverr.

The company last year also launched a new, more personalized website, which included a revamped Home section, as well as a cleaner, more modern design and sections that showcased items trending in the shoppers’ local area. The redesigned website made it easier to order groceries and reorder favorites, too.

In November, eMarketer noted Walmart had overtaken Apple to become the No. 3 online retailer in the U.S., with Walmart (including its Jet and Sam’s Club brands) poised to capture 4 percent of all online retail by year-end. Amazon, of course, remained No. 1, followed by eBay.

“Progress on initiatives to accelerate growth, along with a favorable economic environment, helped us deliver strong comp sales and gain market share,” said Walmart CEO Doug McMillion, in a statement. “We’re excited about the work we’re doing to reach customers in a more digitally-connected way. Our commitment to the customer is clear – we’ll be there when, where and how they want to shop and deliver new, convenient experiences that are uniquely Walmart.”

 

19 Feb 2019

Slack off. Send videos instead with $11M-funded Loom

If a picture is worth a thousand words, how many emails can you replace with a video? As offices fragment into remote teams, work becomes more visual, and social media makes us more comfortable on camera, it’s time for collaboration to go beyond text. That’s the idea behind Loom, a fast-rising startup that equips enterprises with instant video messaging tools. In a click, you can film yourself or narrate a screenshare to get an idea across in a more vivid, personal way. Instead of scheduling a video call, employees can asynchronously discuss projects or give ‘stand-up’ updates without massive disruptions to their workflow.

In the 2.5 years since launch, Loom has signed up 1.1 million users from 18,000 companies. And that was just as a Chrome extension. Today Loom launches its PC and Mac apps that give it a dedicated presence in your digital workspace. Whether you’re communicating across the room or across the globe, “Loom is the next best thing to being there” co-founder Shahed Khan tells me.

Now Loom is ready to spin up bigger sales and product teams thanks to an $11 million Series A led by Kleiner Perkins . The firm’s partner Ilya Fushman, formally Dropbox’s head of business and corporate development, will join Loom’s board. He’ll shepherd Loom through today’s launch of its $10 per month per user Pro version that offers HD recording, calls-to-action at the end of videos, clip editing, live annotation drawings, and analytics to see who actually watched like they’re supposed to.

“We’re ditching the suits and ties and bringing our whole selves to work. We’re emailing and messaging like never before. but though we may be more connected, we’re further apart” Khan tells me. “We want to make it very easy to bring the humanity back in.”

Loom co-founder Shahed Khan

But back in 2016, Loom was just trying to survive. Khan had worked at Upfront Ventures after a stint as a product designer at website builder Weebly. Him and two close friends, Joe Thomas and Vinay Hiremath, started Opentest to let app makers get usabilty feedback from experts via video. But after six months and going through the NFX accelerator, they were running out of bootstrapped money. That’s when they realized it was the video messaging that could be a business as teams sought to keep in touch with members working from home or remotely.

Together they launched Loom in mid-2016, raising a pre-seed and seed round amounting to $4 million. Part of its secret sauce is that Loom immediately starts uploading bytes of your video while you’re still recording so it’s ready to send the moment you’re finished. That makes sharing your face, voice and screen feel as seamless as firing off a Slack message, but with more emotion and nuance.

“Sales teams use it to close more deals by sending personalized messages to leads. Marketing teams use Loom to walk through internal presentations and social posts. Product teams use Loom to capture bugs, stand ups, etc” Khan explains.

Loom has grown to a 16-person team that will expand thanks to the new $11 million Series A from Kleiner, Slack, Cue founder Daniel Gross, and actor Jared Leto that brings it to $15 million in funding. They predict the new desktop apps that open Loom to a larger market will see it spread from team to team for both internal collaboration and external discussions from focus groups to customer service.

Loom will have to hope that after becoming popular at a company, managers will pay for the Pro version that shows exactly how long each viewer watched for. That could clue them in that they need to be more concise, or that someone is cutting corners on training and cooperation. It’s also a great way to onboard new employees. ‘Just watch this collection of videos and let us know what you don’t understand.’

Next Loom will have to figure out a mobile strategy — something that’s surprisingly absent. Khan imagines users being able to record quick clips from their phones to relay updates from travel and client meetings. Loom also plans to build out voice transcription to add automatic subtitles to videos and even divide clips into thematic sections you can fast-forward between. Loom will have to stay ahead of competitors like Vidyard’s GoVideo and Wistia’s Soapbox that have cropped up since its launch. But Khan says Loom looms largest in the space thanks to customers at Uber, Dropbox, Airbnb, Red Bull, and 1100 employees at Hubspot.

“The overall space of collaboration tools is becoming deeper than just email + docs” says Fushman, citing Slack, Zoom, Dropbox Paper, Coda, Notion, Intercom, Productboard, and Figma. To get things done the fastest, businesses are cobbling together B2B software so they can skip building it in-house and focus on their own product.

No piece of enterprise software has to solve everything. But Loom is dependent on apps like Slack, Google Docs, Convo, and Asana. Since it lacks a social or identity layer, you’ll need to send the links to your videos through another service. Loom should really build its own video messaging system into its desktop app. But at least Slack is an investor, and Khan says “they’re trying to be the hub of text-based communication” and the soon-to-be-public unicorn tells him anything it does in video will focus on real-time interaction.

Still, the biggest threat to Loom is apathy. People already feel overwhelmed with Slack and email, and if recording videos comes off as more of a chore than an efficiency, workers will stick to text. But Khan thinks the ubiquity of Instagram Stories is making it seem natural to jump on camera briefly. And the advantage is that you don’t need a bunch of time-wasting pleasantries to ensure no one misinterprets your message as sarcastic or pissed off.

Khan concludes “We believe instantly sharable video can foster more authentic communication between people at work, and convey complex scenarios and ideas with empathy.”

19 Feb 2019

IFTTT co-founder Linden Tibbets steps down as CEO, replaced by turnaround specialist Chris Kibarian

After raising $24 million in funding led by Salesforce in April 2018, the startup IFTTT — which provides an API platform so that people can create short scripts for apps to work together — has announced that its co-founder Linden Tibbets has stepped down as CEO after 10 years leading the company. Chris Kibarian, who most recently was the CEO of Monster.com owner Randstad Digital Ventures, has taken on the role, and joined the board in the process. Tibbets, meanwhile, is staying on as IFTTT’s chief design officer.

Kibarian is a self-described turnaround specialist who has worked across a diverse set of businesses. In addition to restructuring Monster — a legacy from the first dot-com boom that was acquired for $429 million in 2016 — it got causes-based crowdfunding platform YouCaring into fighting form under its private equity owner. (YouCaring eventually bought Generosity.com from Indiegogo and then itself got acquired by GoFundMe.)

At IFTTT, his task will be to “realize IFTTT’s full potential and become the connectivity platform trusted by every person and business in the world,” Tibbets notes in a Medium post.

It’s notable that when IFTTT announced $24 million in funding last year, it was the first infusion of money to come to the company in four years — a relatively long time in the world of Silicon Valley startups. In the interim the company had made a few moves to launch new products, including those generating revenue, but had largely operated without much fanfare or attention (a little like the functional premise of IFTTT itself, to be honest).

On the other hand, the startup has some strong investors who appear to be rooting for it. In addition to Salesforce, its backers include IBM and the Chamberlain Group (best known for a variety of brands for automatic entry gates and garage door openers), Fenox Venture Capital, Andreessen Horowitz, Betaworks, Greylock, NEA, Norwest, SV Angels and more.

And in another, if modest, sign of optimism, between 2014 and 2018 IFTTT’s valuation went up. Its current valuation, according to PitchBook, is $249 million, compared to its post-money valuation of just under $210 million in 2014.

However, looking at the wider industry, you can see where IFTTT may have stalled in its growth, or at least in realising its full potential, as Tibbets puts it.

Tibbets writes that 2018 was “the best year in our company’s history” — noting record usage and over 700 services available for linking on its platform across verticals like retail, banking, food, automotive, government, health, education, and entertainment — but he doesn’t break out any specific usage numbers.

Last year, when it announced funding, the company said it had 14 million registered consumers (it did not disclose how many were active), 75 million Applets since launch, more than 5,000 active developers building services and more than 140,000 building Applets on the IFTTT Platform. Products from Google, Microsoft, Amazon, Twitter, BMW, Samsung, IBM, MyQ, and Verizon are among those touched by IFTTT scripts.

However, the wider landscape for connecting different apps together (IFTTT stands for “if this then that”) has been a tricky one to develop as a business.

Ordinary consumers — beyond early-adopting power users — may not be as likely to want to build such scripts (or “recipes” as IFTTT once called them before rebranding to “Applets”), and the most obvious integrations now often come as standard features in products or apps themselves.

Developers, meanwhile, may want to write their own scripts or use more sophisticated platforms that can provide deeper analytics or functionality around an integration. (For example, there are competing services like Microsoft’s Flow, and products that provide their own integration functionality that replace the need for using IFTTT, such as Alexa from Amazon, even while there are also ways to write integration scripts for Amazon products via IFTTT.)

“The biggest development in 2018 wasn’t growth in usage or our ecosystem, but growth for our business,” Tibbets writes tellingly. “We found concrete validation that connectivity is a real challenge for any brand looking to grow and retain their customers.”

I had thought that was actually IFTTT’s mission from the start. More to the point, if Kibarian can best figure out how to fit IFTTT into the current market, then that might turn out to be the most lucrative Applet of all.

19 Feb 2019

Movable Ink adds augmented reality to email marketing arsenal

Movable Ink has always helped marketers create highly customizable, visually interesting emails. Today, the company announced a new capability for marketers who want to introduce light-weight augmented reality (AR) to their campaigns.

Moveable Ink co-founder and CTO Michael Nutt says the company was looking for a way to provide customers with AR experiences with less fuss than most current methods. “Marketers were looking for something interesting in AR, but they wanted to do it themselves without expensive consultants. We had this powerful visual channel already. We combined that with web technologies and put together an offering for our clients,” he explained.

This isn’t highly sophisticated AR, but it does provide a starting point for marketers who want to get involved with it. The idea involves creating branded selfies. Say you are using a vacation company to take a cruise. The company could send you an email a couple of days prior to the trip. Clicking the email takes you to a site where you can take a picture of yourself, superimposed over a relevant background. Users can share these images on social media, thereby acting as brand ambassadors for these companies.

Photo: Movable Ink

 

Movable Ink’s mission involves making marketing emails more interesting so people open them. The AR component is really about increasing engagement, and Movable Ink says that in early Betas, it has been seeing a 40 percent increase in open rates and 50 percent of participants who do open the email, spending more than a minute engaging with the AR experience.

The flavor of AR the company is offering doesn’t require the end user have any special equipment and it doesn’t require the marketers to have coding skills. It’s all designed using tools that work inside any browser with graphical overlays and face filters to provide this customized selfie experience.

Once marketers create these experiences, they can measure and report on them like any marketing email, looking at opens, engagement time, the number of times the camera has been activated and how many pictures have been taken.

The company began working on this capability about a year ago and launched in Beta in October. The product is available for Movable Ink customers starting today.

19 Feb 2019

Thumbtack now offers benefits to independent contractors

The gig economy has been under much scrutiny as of late due to the way it pays — or, skirts around paying — its independent contractors. Thumbtack, a platform for finding professionals to do anything from home maintenance do DJing a party, is now offering benefits to some of its independent contractors.

“In a time where it feels like all the stories are about some tug of war between labor and a platform, I hope what this highlights is that there are opportunities for working together and to find solutions that are in service of the broad set of pros and their needs,” Thumbtack CEO Marco Zappacosta told TechCrunch ”

This is thanks to Thumbtack’s new pilot partnership with Alia, a portable benefits platform. Alia, which is a project of the National Domestic Workers Alliances Lab, works by enabling customers to contribute to their cleaner’s benefits. These benefits entail paid time off, life insurance and coverage for disabilities, accidents and critical illnesses.

“There’s been a lot of talk about portable benefits,” Thumbtack CEO Marco Zappacosta told TechCrunch. “Really, what we need to do is start experimenting, start learning, start trying and start doing. We found this is a great way to start and improve our relationships with pros.”

Initially, Thumbtack will only offer benefits to its housecleaners in California and New York. Through the partnership, Thumbtack customers will be able to contribute any amount of money to go toward the professionals’ benefits, though, the suggested donation is $5. For the first six months, Thumbtack will also contribute $25 to each pro (up to $20K in total) who joins Alia.

The relationship between a housecleaner and resident can be very personal and intimate, Zappacosta said. That’s why he believes there is an opportunity to leverage that relationship. Still, customers might not be as willing to contribute as Thumbtack hopes they’ll be, and Zappacosta understands that other approaches may be necessary.

“This is one shot on a goal,” Zappacosta said. “The only way we’re going to learn exactly what works best is by trying. The private sector alone won’t be able to solve this problem. It will require a government solution to make it easier for folks to access benefits who are out of traditional employment structures. This is the start of a long road.”

19 Feb 2019

Kairos gets a $4 million lifeline for its facial recognition software

Kairos, the facial recognition startup that found itself in turmoil following the ouster of founder and then-CEO Brian Brackeen last October, has raised $4 million in funding from E. Jay Saunders, CEO of Domus Semo Sancus. This brings Kairos’s total funding to $17 million.

As of November, Kairos had just enough money to get through Q1 of this year. At the time, Brackeen was looking to raise $5 million for the company and had already secured $3.5 million from Beyond Capital Markets, contingent upon Brackeen rejoining the company. Fast forward to today, and Brackeen is still out of the company and the interim CEO, Melissa Doval, has been appointed to permanent CEO.

The drama started back in October when New World Angels president and Kairos board chairperson Steve O’Hara sent a letter to Kairos founder Brian Brackeen notifying him of his termination from the role of chief executive officer. The termination letter cited willful misconduct as the cause for Brackeen’s termination. Specifically, O’Hara said Brackeen misled shareholders and potential investors, misappropriated corporate funds, did not report to the board of directors and created a divisive atmosphere.

Kairos sued Brackeen who then countersued the company in November, seeking to hold Kairos and Kairos CEO Melissa Doval, then interim-CEO, accountable “for intentionally destroying his reputation and livelihood through fraudulent conduct, the publication of malicious falsehoods, and the commission of illegal corporate acts.”

The suits are still in litigation.

Kairos is trying to tackle the society-wide problem of discrimination in artificial intelligence. While that’s not the company’s explicit mission — it’s to provide authentication tools to businesses — algorithmic bias has long been a topic the company, especially Brackeen, has addressed.

“I have always admired Kairos and its visionary work in pushing face-recognition technology beyond law-enforcement uses, while also ensuring its applications fall under self-imposed, ethical standards,” Doval said in a press release. “I’m especially proud to be leading our company’s dynamic team in my beloved hometown, as well as our innovative R&D team in Singapore, and look forward to making this inspiring brand even stronger.”

With Doval officially at the helm, Kairos says it stands by Brackeen’s earlier intent to not sell to law enforcement. Moving forward, Doval says Kairos has “great opportunities in the online dating and online gambling verticals to pursue.”

“We want to find ways and solutions for our product to protect people, not persecute them,” she said in a statement to TechCrunch. “Age and identity verification in these two verticals are very important and it is dire for these industries to ensure the safety of minors and we would like to be an integral part of that.”

Through investment and partnership with DSS, Kairos will also create a solution for banks for identity verification.

“I could not be happier about his investment and to see him at the helm of the board as executive chairman,” Brackeen said in a statement to TechCrunch. “The resignations of the former chairman as well as the other board member, who caused so much angst for the company and its shareholders, are concrete signs of progress. E. Jay has been instrumental in this progress and healing.”

For Brackeen, his plan is to launch a venture fund that uses AI to reduce bias in investment decisions. Called Lightship Capital, the fund will “also license out our AI to other venture capital firms, so they too can eliminate bias from their investment funnel. We look forward to seeing which firms take us up on that offer.”

19 Feb 2019

Twitter names first international markets to get checks on political advertisers

Twitter has announced it’s expanding checks on political advertisers outside the U.S. to also cover Australia, India and all the member states of the European Union.

This means anyone wanting to run political ads on its platform in those regions will first need to go through its certification process to prove their identity and certify a local location via a verification letter process.

Enforcement of the policies will kick in in the three regions on March 11, Twitter said today in a blog post. “Political advertisers must apply now for certification and go through the every step of the process,” it warns.

The company’s ad guidelines, which were updated last year, are intended to make it harder for foreign entities to target elections by adding a requirement that political advertisers self-identify and certify they’re locally based.

A Twitter spokeswoman told us that advertiser identity requirements include providing a copy of a national ID, and for candidates and political parties specifically it requires an official copy of their registration and national election authority.

The company’s blog post does not explain why it’s selected the three international regions it has named for its first expansion of political checks outside the U.S. But they do all have elections upcoming in the next months.

Elections to the EU parliament take play in May, while India’s general elections are expected to take place in April and May. Australia is also due to hold a federal election by May 2019.

Twitter has been working on ad transparency since 2017, announcing the launch of a self-styled Advertising Transparency Center back in fall that year, following political scrutiny over the role social media platforms in spreading Kremlin-backed disinformation during the 2016 US presidential election. It went on to launch the center in June 2018.

It also announced updated guidelines for political advertisers in May 2018 which also came into effect last summer, ahead of the U.S. midterms.

The ad transparency hub lets anyone (not just Twitter users) see all ads running on its platform, including the content/creative; how long ads have been running; and any ads specifically targeted at them if they are a user. Ads can also be reported to Twitter as inappropriate via the Center.

Political/electioneering ads get a special section that also includes information on who’s paying for the ad, how much they’ve spent, impressions per tweet and demographic targeting.

Though initially the political transparency layer only covered U.S. ads.

Now, more than half a year on, Twitter is preparing to expand the same system of checks to its first international regions.

In countries where it has implemented the checks, organizations buying political ads on its platform are also required to comply with a stricter set of rules for how they present their profiles to enforce a consistent look vis-a-vis how they present themselves online elsewhere — to try to avoid political advertisers trying to pass themselves off as something they’re not.

These consistency rules will apply to those wanting to run political ads in Europe, India and Australia from March. Twitter will also require political advertisers in the regions include a link to a website with valid contact info in their Twitter bio.

While those political advertisers with Twitter handles not related to their certified entity must also include a disclaimer in their bio stating the handle is “owned by”  the certified entity name.

The company’s move to expand political ad checks outside the U.S. is certainly welcome but it does highlight how piecemeal such policies remain with many more international regions with upcoming elections still lacking such checks — nor even a timeline to get them.

Including countries with very fragile democracies where political disinformation could be a hugely potent weapon.

Indonesia, which is a major market for Twitter, is due to hold a general election in April, for instance. The Philippines is also due to hold a general election in May. While Thailand has an election next month.

We asked Twitter whether it has any plans to roll out political ad checks in these three markets ahead of their key votes but the company declined to make a statement on why it had focused on the EU, Australia and India first.

A spokeswoman did tell us that it will be expanding the policy and enforcement globally in the future, though she would not provide a timeline for any further international expansion. 

19 Feb 2019

GN acquires Altia Systems for $125M to add video to its advanced audio solutions

Some interesting M&A is afoot in the world of hardware and software that’s aiming to improve the quality of audio and video communications over digital networks.

GN Group — the Danish company that broke new ground in mobile when it inked deals first with Apple and then Google to stream audio from their phones directly to smart, connected hearing aids — is expanding from audio to video, and from Europe to Silicon Valley.

Today, the company announced that it would acquire Altia Systems, a startup out of Cupertino that makes a “surround” videoconferencing device and software called the PanaCast (we reviewed it oncedesigned to replicate the panoramic, immersive experience of vision that we have as humans

GN is paying $125 million for the startup. For some context, this price represents a decent return: according to PitchBook, Altia was last valued at around $78 million with investors including Intel Capital and others.

Intel’s investment was one of several strategic partnerships that Altia had inked over the years. (Another was with Zoom to provide a new video solution for Uber.)

The Intel partnership, for one, will continue post-acquisition. “Intel invested in Altia Systems to bring an industry leading immersive, Panoramic-4K camera experience to business video collaboration,” said Dave Flanagan, Vice President of Intel Corporation and Senior Managing Director of Intel Capital, in a statement. “Over the past few years, Altia Systems has collaborated with Intel to use AI and to deliver more intelligent conference rooms and business meetings. This helps customers make better decisions, automate workflows and improve business efficiency. We are excited to work with GN to further scale this technology on a global basis.”

We have seen a lot of applications of AI in just about every area of technology, but one of the less talked about, but very interesting, areas has been in how it’s being used to enhance audio in digital network. Pindrop, as one example, is creating and tracking “audio fingerprints” for security applications, specifically fraud prevention (to authenticate users and to help weed out imposters based not just on the actual voice but on all the other aural cues we may not pick up as humans but can help build a picture of a caller’s location and so on).

GN, meanwhile, has been building AI-based algorithms to help those who cannot hear as well, or who simply needs to hear better, be able to listen to calls on digital networks and make out what’s being said. This not only requires technology to optimise the audio quality, but also algorithms that can help tailor that quality to the specific person’s own unique hearing needs.

One of the more obvious applications of services like these are for those who are hard of hearing and use hearing aids (which can be awful or impossible to use with mobile phones), another is in call centers, and this appears to be the area where GN is hoping to address with the Altia acquisition.

GN already offers two products for call centre workers, Jabra and BlueParrot — headsets and speakerphones with their own proprietary software that it claims makes workers more efficient and productive just by making it easier to understand what callers are saying.

Altia will be integrated into that solution to expand it to include videoconferencing around unified communications solutions, creating more natural experiences for those who are not actually in physical rooms together.

“Combining GN Audio’s sound expertise, partner eco-system and global channel access with the video technology from Altia Systems, we will take the experience of conference calls to a completely new level,” said René Svendsen-Tune, President and CEO of GN Audio, in a statement.

What’s notable is that GN is a vertically-integrated company, building not just hardware but software to run on it. The AI engine underpinning some of its software development will be getting a vast new trove of data fed into it now by way of the PanaCast solution: not jut in terms of video, but the large amount of audio that will naturally come along with it.

“Combining PanaCast’s immersive, intelligent video with GN Audio’s intelligent audio solutions will enable us to deliver a whole new class of collaboration products for our customers,” said Aurangzeb Khan, President and CEO of Altia Systems, in a statement. “PanaCast’s solutions enable companies to improve meeting participants’ experience, automate workflows, and enhance business efficiency and real estate utilization with data lakes of valid information.”

Given GN’s work with Android and iOS devices, it will be interesting to see how and if these video solutions make their way to those platforms as well, either by way of solutions that work on their phones or perhaps more native integrations down the line.

Regardless of how that develops, what’s clear is that there remains a market not just for basic tools to get work done, but technology to improve the quality of those tools, and that’s where GN hopes it will resonate with this deal.