Year: 2019

14 Feb 2019

New York politicians slam Amazon as it drops HQ2 plan

Like the initial HQ2 plan, today’s news that Amazon will no longer be setting up shop in Queens has been met with a flood of mixed reactions. Business advocacy and real estate are decrying the retail giant’s decision to pack up and leave. I know I’ve been flooded with responses from various corners all afternoon.

Local politicians, on the other hand, appear to be placing the news squarely at the feet of Amazon .

In a statement provided to TechCrunch, Mayor Bill de Blasio took Amazon to task for the move in a customary bit of New York saltiness.

“You have to be tough to make it in New York City. We gave Amazon the opportunity to be a good neighbor and do business in the greatest city in the world,” the Mayor stated. “Instead of working with the community, Amazon threw away that opportunity. We have the best talent in the world and every day we are growing a stronger and fairer economy for everyone. If Amazon can’t recognize what that’s worth, its competitors will.”

Of course, de Blasio was key in Amazon’s initial decision. The mayor was condemned by many quarters for what was regarded by many as closed door dealings involving, among other things, massive tax breaks for the company. A mere three days ago, he called the plan “mission critical.”

The Mayor’s current take appears to be something more along the lines of, yeah, well, we didn’t really want you here anyway.

Speaker Corey Johnson, on the other hand, was one of the deal’s most vocal opponents from the outset, happily grilling Amazon reps at City Council meetings overs concerns around tax breaks, infrastructure and the company’s longstanding opposition to employee unions.

“I look forward to working with companies that understand that if you’re willing to engage with New Yorkers and work through challenging issues New York City is the world’s best place to do business,” he said in a statement provided to I hope this is the start of a conversation about vulture capitalism and where our tax dollars are best spent. I know I’d choose mass transit over helipads any day.”

Predictable, the city’s wing of the DSA was similarly in a celebratory mood. “”The impending Amazon deal was far from the only way capitalism is oppressing working class Queens residents and New Yorkers,” it said in a statement. “Millions of New Yorkers still lack any basic tenants’ rights and live with the threat of rent hikes, displacement, and evictions every day.”

14 Feb 2019

Facebook may face a record-setting multi-billion-dollar fine from the FTC

The Washington Post is reporting that Facebook’s row with the FTC could result in fines an order of magnitude larger than any levied against a tech company by the regulatory body before. While the talks appear to be ongoing, The Washington Post spoke with two people familiar with the situation who said the FTC is negotiating with Facebook over a possible “multi-billion dollar fine” — an amount more in line with the FTC’s massive $14.7 billion settlement with Volkswagen over emissions cheating in 2016.

In 2012, Google paid a record-setting $22.5 million to settle with the FTC over its own privacy infractions, an amount that is hardly a drop in the bucket by today’s terms. As we’ve previously reported, an FTC fine around that range — or even a multiple of that amount — would be easily shrugged off by the company, which brought in more than $13 billion in revenues in just one quarter of last year. Hitting Facebook with fines well beyond the millions is one of the only ways to punish a company so wealthy that paying out millions would be little more than a passing annoyance.

Assuming the FTC holds its ground in negotiations over a record-blowing fine against Facebook, the company is likely to push back hard in court, putting its vast financial resources to the work of insulating it from meaningful penalties both in the present and future. Whether the multi-billion-dollar fine materializes or not, the hefty sum would be a major symbol of Facebook’s recent privacy transgressions and the process would likely hold Facebook to account with some transparency and reporting measures that could be bruising, even if it didn’t pay up.

14 Feb 2019

TikTok spotted testing native video ads

TikTok is testing a new ad product: a sponsored video ad that directs users to the advertiser’s website. The test was spotted in the beta version of the U.S. TikTok app, where a video labeled “Sponsored” from the bike retailer Specialized is showing up in the main feed, along with a blue “Lean More” button that directs users to tap to get more information.

Presumably, this button could be customized to send users to the advertiser’s website or any other web address, but for the time being it only opened the Specialized Bikes (@specializedbikes) profile page within the TikTok app.

However, the profile page itself also sported a few new features, including what appeared to be a tweaked version of the verified account badge.

Below the @specializedbikes username was “Specialized Bikes Page” and a blue checkmark (see below). On other social networks, checkmarks like this usually indicate a user whose account has gone through a verification process of some kind.

Typical TikTok user profiles don’t look like this — they generally only include the username. In some cases, we’ve seen them sport other labels like “popular creator” or “Official Account” — but these have been tagged with a yellowish-orange checkmark, not a blue one.

In addition, a pop-up banner overlay appeared at the bottom of the profile page, which directed users to “Go to Website” followed by another blue “Learn More” button.

Oddly, this pop-up banner didn’t show up all the time, and the “Learn More” button didn’t work — it only re-opened the retailer’s profile page.

As for the video itself, it features a Valentine’s Day heart that you can send to a crush, and, of course, some bikes.

The music backing the clip is Breakbot’s “By Your Side,” but is labeled “Promoted Music.” Weirdly, when you tap on the “Promoted Music” you’re not taken to the soundbite on TikTok like usual, but instead get an error message saying “Ad videos currently do not support this feature.”

The glitches indicate this video ad unit is still very much in the process of being tested, and not a publicly available ad product at this time.

TikTok parent ByteDance only just began to experiment with advertising in the U.S. and U.K. in January.

So far, public tests have only included an app launch pre-roll ad. But according to a leaked pitch deck published by Digiday, there are four TikTok ad products in the works: a brand takeover, an in-feed native video ad, a hashtag challenge and a Snapchat-style 2D lens filter for photos; 3D and AR lens were listed as “coming soon.”

TikTok previously worked with GUESS on a hashtag challenge last year, and has more recently been running app launch pre-roll ads for companies like GrubHub, Disney’s Kingdom Hearts and others. However, a native video ad hadn’t yet been spotted in the wild until now.

According to estimates from Sensor Tower, TikTok has grown to nearly 800 million lifetime installs, not counting Android in China. Factoring that in, it’s fair to say the app has topped 1 billion downloads. As of last July, TikTok claimed to have more than 500 million monthly active users worldwide, excluding the 100 million users it gained from acquiring Musical.ly.

That’s a massive user base, and attractive to advertisers. Plus, native video ads like the one seen in testing would allow brands to participate in the community, instead of interrupting the experience the way video pre-rolls do.

TikTok has been reached for comment, but was not able to provide one at this time. We’ll update if that changes. Specialized declined to comment.

14 Feb 2019

When do you go native?

So you’re a startup founder. Or you’re in charge of a new project at a big company. (Or maybe you just imagine being either of these things.) And you suddenly realize: you have to make a whole slew of massive decisions right now, based on imperfect information, which will reverberate for months or years, and may spell the difference between success or failure.

Among the most dreaded and dangerous decisions are the technical ones. Your web stack. Your cloud provider. Your datastore. But it’s fair to say that the most contentious, lately, is for projects which involve a smartphone app. There, the biggest question of all, the one which must be answered before any work is done, and the one which will probably hang over you for years, is: do you go native?

What that means is: do you build separate native Android and iOS apps, each from scratch in a native language, almost certainly meaning two development teams? Or do you use one of the many tools which promise you two apps for the price of one?

You can of course just build one app at at time. That makes sense if iterating swiftly to product-market fit is more important than doubling your initial addressable market. But if you do so with a native app, be aware you’re implicitly deciding to have two development teams, and two separate and out-of-sync codebases to maintain, somewhere down the road.

Choose your technologies (and your developers) wisely, and you will be able to move deftly, hire (relatively) easily, iterate quickly, and pivot gracefully. Choose poorly, and you’ll be burdened with technical debt that weighs you down until you’re barely able to fix bugs, much less roll out new features.

Speed matters. Cost matters. The long-term benefits of a single codebase are obvious — as are the costs of subpar apps which wind up costing far more than your initial gains. You could conceivably be betting your whole company on this decision. So what’s the right answer?

This is a decision I see a lot. For context, I’m the CTO of HappyFunCorp, and we wrestle with this decision multiple times a year, as we design and architect new apps for clients, or do major overhauls or existing ones. So I can tell you with great confidence that the answer is: “It depends.”

14 Feb 2019

William Barr confirmed to lead the Justice Department

On Thursday, the Senate voted to confirm Trump nominee William Barr as the next head of the Justice Department. Barr was nominated to replace former Attorney General Jeff Sessions who fell out of favor with the Trump administration and resigned last year.

Barr will step in for acting Attorney General Matthew Whitaker, who controversially stepped into the role in December amidst criticism over his view of the Robert Mueller investigation. Barr isn’t a new name to the DOJ, having served in the nation’s top law enforcement role under George H. W. Bush’s administration in the early nineties.

While overseeing the Mueller investigation is the main topic that has anyone at the top of the Justice Department in the hot seat with Congress, Barr’s nomination has faced other criticisms. Some privacy advocates are fearful that the new Attorney General will expand the federal government’s surveillance practices.

“Based on his own testimony, it is clear that Mr. Barr has fundamental problems with the Fourth Amendment, or at least its application to anything that the President might unilaterally decide involves national security,” Oregon Senator Ron Wyden said. “He believes that if the government determines that there is a threat, there’s no need to ask a judge for a warrant.”

Kentucky Senator Rand Paul also cited privacy in his decision to vote against the nomination.

Other members of Congress, comfortable with Barr from his prior time heading the DOJ, endorsed Barr’s confirmation.

“He is one of the most experienced nominees in history, having already served as Attorney General under President George H. W. Bush, with a career spanning various positions at the Justice Department, the Central Intelligence Agency, and the private sector,” North Carolina Senator Richard Burr said. “I look forward to working with the new Attorney General and feel confident he will serve the country faithfully.”

14 Feb 2019

Why your startup may not be as great as everyone says

One of the very first things we ask Israeli entrepreneurs who are hoping to break into the U.S. market is to tell us how their product or service is being received by their target market. What is the feedback? Are potential customers hungry for what the team is selling?

Validation, both of the broader vision and the early product itself, has to be a key focus for any aspiring entrepreneur. Testing your product and getting specific feedback is the only way to know if the company is on the right track or wasting its time chasing down the wrong path. However, even for seasoned founders who understand how vital market validation is to the success of their company, it can be all too easy to get distracted chasing the wrong kind of validation.

Not all validation is created equal. It is crucial that founders differentiate between meaningful validation and vanity “wins” that do little more than make you feel good. Fake validation is everywhere. Here are some common traps founders need to beware of.

Not all customers are born equal

Founders need to be careful about soliciting customers that are either too small or too big for their entry point into the market, or not even in the actual market segment they are targeting. If your early customers are different from those you eventually hope to acquire, then the things they ask for and feedback they provide will skew your short-term goals and put your business on the wrong path.

The best companies and founders are the ones that aren’t afraid to go out and get real, tangible feedback from potential customers.

This is especially common when targeting companies outside the U.S., where startups build long lists of customers in their home market that may or may not have the same set of needs as U.S.-based customers. But by the time these startups are “ready” to expand beyond their home country, they have a hard time selling investors and foreign customers on a product that has only been validated by unfamiliar brands in a small domestic market. Many times, these early customers do not have exposure to competing products in the larger U.S. market, or they have a different set of problems they are aiming to solve altogether, which sends misleading signals to the startup.

Securing customers is obviously crucial to any startup’s success, and can be helpful in shaping how a startup markets itself in the early days. Yet founders must be able to properly contextualize the pedigree of those customers, and always keep the long-term vision front and center. The product isn’t truly validated until you have the right type of customers validating your product.

Corporate guidance?

Large corporations are constantly looking for the next cutting-edge technology that will propel their next phase of growth. This is why countries like Israel, with its deep talent pool in AI, IoT, cybersecurity, etc., have become hotbeds for corporate innovation labs.

At first glance, this is a great thing for Israeli entrepreneurs because it gives them exposure and access to the biggest companies in the world. But proximity and feedback from these groups isn’t everything. Many of these innovation labs accept local startups into their program, which can obviously be exciting for those founders, especially at the early stage. The corporate will then aim to work on a pilot program with the startup to test their product, which could be beneficial for the startup. However, gaining just this one customer doesn’t always guarantee future success, nor does it truly validate the product.

Getting a pilot with a larger corporate can be a great opportunity, but diligent founders must also continue to pursue other pilots. First, pilot programs do not always translate to becoming real customers and founders need to avoid placing all their eggs in one basket. Second, the feedback founders receive from just one large customer may not be representative of the entire customer segment. Simply being in the innovation hub is often not enough by itself to signal long-term success.

All your startup friends say your product is cool

This one may seem obvious, but it remains just as pervasive as ever. It’s easy for first-time founders to drink their own Kool-Aid and get overly hung up on any positive feedback that’s heaped upon them or their product. An overwhelming number of new startups are created in heavily concentrated markets like Silicon Valley, which can make it difficult to find unbiased feedback outside the echo chamber.

It’s not only nice to be told your product is awesome, but it can become downright addicting.

This is especially true for startups that are just beginning to validate their product offering, or a specific piece of their technology. Afraid of approaching someone who “won’t get it,” we see founders chasing the feedback they want to hear, often from peer entrepreneurs, who will be excited by a piece of technology but obviously won’t be the ones who end up buying and using it as real customers.

By self-soliciting feedback from the wrong people, founders make the mistake of focusing on the wrong aspects of the product instead of taking it directly to potential customers in the market who will specifically tell you what they do and don’t like.

You just raised $10 million. That has to mean something, right?

Even raising a sizable round from VCs can be a form of fake momentum. Much has been written on the topic, but it’s easier than ever for some entrepreneurs in specific domains to raise significant capital these days. There are more seed funds out there than ever before. Valuations and deal sizes at the seed and Series A stages continue to climb. What this truly means is that bets on the success or failure of a startup are being made earlier in the life cycle of the company.

Just because a VC chooses to invest in a company does not mean that startup has reached the promised land. VCs are not your customers, and while capital they provide is a critical means to further the development of the business, it does not replace getting real validation from and selling to the target market.

Winning!

Founders often misunderstand or overestimate the tangible impact that awards and PR recognition will have on their businesses. We see this all the time when entrepreneurs come bragging about some competition they won, or a top 10 list they were included in. Don’t get me wrong, awards are nice to have and they can help with attracting talent and hiring into your startup. However, founders need to realize that the value is capped, does not serve as real validation and is typically meaningless to investors and potential customers alike in their evaluation of the startup.

There are several potential traps on the journey to validation, and it can be easy to fall victim if entrepreneurs take their eyes off the prize. It’s not only nice to be told your product is awesome, but it can become downright addicting. The best companies and founders are the ones that aren’t afraid to go out to market and get real, tangible feedback from potential customers. If you’re not doing that, you’re simply making yourself more susceptible to fake validation that can derail your vision.

14 Feb 2019

Did New York lose anything with Amazon’s rejection? It’s complicated.

Now that Amazon has said that it’s taking its ball and going home rather than deal with mean, pushy New Yorkers, outside observers are giving off the sense that the city (and its local politicians) are losing out for their recalcitrance.

They’re wrong.

New York City is running at about a 4.3% unemployment rate — higher than the national average of 3.9%, but a respectable number for jobs. Amazon’s promise of 25,000 jobs (high-paying jobs) may have reduced that number, but there’s no guarantee that those jobs would be filled by New Yorkers or Queens residents more specifically — and every indication that they would have gone to Amazon employees coming from somewhere else.

Remember, Amazon employees were buying real estate in Queens before the deal was even announced.

The response that New Yorkers are idiots for not giving Amazon (one of the most valuable companies in the world) billions in tax incentives to build an office tower in one of its boroughs is another sign of how the country privileges business interests above civic ones.

There are things that New York can do to boost its local economy without giving away the store to Amazon. There are incentives that could go to businesses already in New York to establish offices in Queens.

More importantly, local Queens residents had legitimate concerns about how their neighborhood would be transformed by Amazon’s entrance into the borough.

That’s not to say that local politicians may not have overplayed their hand. New York local politics is no stranger to graft, corruption, shakedowns or funny business (I wasn’t in the room for the negotiations), but it’s safe to say that “mistakes were made” on both sides.

In the long run, Amazon would have been a benefit to the New York economy — and had the company’s executives made a good faith effort to listen to the concerns of local residents perhaps it could have come out looking like a winner.

Because there are legitimate reasons to expect Amazon to be a benefit to the New York economy. As Noah Smith wrote in Bloomberg after the deal was announced:

Amazon will pay property tax on its new Long Island City offices. It will pay corporate tax — not just on its profits, but on its capital base. Its employees, especially highly paid ones, will pay the city’s personal income tax. Those taxes, of course, will be somewhat offset by the incentives that the city has promised the company — up to $2 billion, depending on how many people the company hires and how many facilities it builds. Those incentives were a wasteful way to attract corporate investment. But in the long run, the tax revenue New York City gets from HQ2 will probably far exceed the cost.

And that’s not even taking into account Amazon’s effect on surrounding businesses and property values. Other technology companies will want to move to Queens now that Amazon is there. Their employees will spend their money locally, buying everything from lattes to MRIs. Some estimates place HQ2’s local economic boost at $17 billion a year. Even dividing that in half, and even assuming that the estimate is optimistic by a factor of 2 or 3, it seems likely that the economic benefit Queens reaps from HQ2 will quickly exceed the upfront cost — unlike, say, Wisconsin’s ill-advised Foxconn factory.

Those benefits are true, but harder to quantify for a city like New York when taken against the impact those jobs and spending would have on the fabric of the local economy and the housing, transit, and government services that new residents would demand.

The livability crisis that’s currently afflicting Seattle and San Francisco is evidence of how cities need to be careful what they wish for when it comes to the explosive growth of technology companies (and the attendant wealth that comes with it) in their metropolises.

In any event, the urban landscape of the U.S. is being radically reshaped by technology companies — creating cities that are haves and have-nots much as technology has bifurcated the national economy into digital haves and have nots.

As Mark Muro and Robert Maxim of the Brookings Institute noted in this piece for US News and World Report:

Scholars have for years suspected that tech might alter the hierarchy of cities, given its bias toward skilled workers. More than a decade ago, researchers Paul Beaudry, Mark Doms and Ethan G. Lewis showed cities that adopted personal computers earliest and fastest saw their relative wages increase the quickest. Now, there is more evidence – including in our own work – that digital technologies are contributing heavily to the divergence of metro economies and the pull away of superstar cities like Boston and San Francisco from more ordinary ones, with painful impacts.

Recently, Princeton economist Elisa Giannone demonstrated that the divergence of cities’ wages since 1980 – after decades of convergence – reflects a mix of technology’s increased rewards to highly skilled tech workers and tech-driven industry clustering. Likewise, Brookings research has shown that a short list of highly digital, often coastal tech hubs is growing even more digital and pulling farther away from the pack on measures of growth and income. What we call the “digitization of everything” is in this way exacerbating the unevenness of America’s economic landscape.

It’s far easier to make the case that Amazon’s decision to set up regional offices in Nashville will have far more positive outcomes for that city.

But making American cities compete beauty pageant-style and bend over backwards to appease a multi-billion dollar corporation is pretty gross — and a poor read of national sentiment around the roles that technology companies play in modern American society.

As an example of how to expand in a city without invoking the wrath of the local community, observers need only look at how Google is expanding in New York. The company is planning to add 14,000 jobs in the city and has committed to $1 billion in spending to upgrade its West side campuses.

Ostensibly, Google is expanding its presence in New York to compete for the talent it sees coming from the city (or coming to the city) and because New York is strategically important. Amazon’s decision to forsake New York means that it’s losing access to that talent and creating opportunities for other tech companies to come in and take its place — or for local companies to retain their edge.

Here’s hoping that New York’s local tech community can supply Queens with those 25,000 jobs by building the next Amazon — and working with the community to do it.

These days it seems like Democracy is a religion that’s replaced god with money. The pushback against Amazon shows that New York at least is adding civic responsibility into that equation somewhere.

14 Feb 2019

Boston and NY share high tech losses as Amazon and GE bail on same day

Boston and New York have been sporting rivals for decades, constantly fighting over bragging rights across all four major sports, but today the two cities had something in common neither was probably hoping for. Both had major tech companies back out of massive deals on the same day.

It turns out, however, the two cities lost the deals for entirely different reasons. For NY, Amazon wasn’t pleased with the political greeting it received and decided it wasn’t going to be friendly enough for its liking. In the Boston case, it was entirely an economic decision as GE’s fortunes have changed considerably since it made its plans in 2016.

Photo: Jim Davis/The Boston Globe via Getty Images

In New York, Amazon announced it was canceling plans to put its HQ2 in Long Island City. Folks who bought speculative real estate are certainly bumming today, but it turns out that Amazon had trouble with even just a little political push-back. In a statement, it laid the blame on politicians, who had the audacity to question Amazon about its employment practices.

“While polls show that 70% of New Yorkers support our plans and investment, a number of state and local politicians have made it clear that they oppose our presence and will not work with us to build the type of relationships that are required to go forward with the project we and many others envisioned in Long Island City,” Amazon said in a statement.

As for Boston, it wasn’t quite so political as that. It was more that GE decided to build its headquarters in the Fort Point area of Boston at a time when it was doing reasonably well. Since that time, the company has gone through a couple of CEOs and the stock price has plummeted. It has sold or spun off divisions including its Industrial IoT business.

It has not been on a positive trend for some time, and it resulted in the announcement today that the company plans to sell the new Boston headquarters and pay Massachusetts the $87 million it received in incentives to come there. While the Boston Globe reports the company will still have a presence in Boston, it won’t be generating the 800 jobs it once promised and won’t be in the shiny new building in Fort Point.

These aren’t the first deals to go south this year. In Wisconsin, Foxconn announced it was canceling plans to build a factory there after receiving massive incentives from the state. It took intervention from the president to get the deal back on track, but it’s still not entirely clear it’s going to happen. There has been criticism of the size of the tax breaks the company received to build in Wisconsin.

As I wrote in an article last year in an article on high tech tax breaks, Amazon isn’t alone in getting them, and they don’t always turn out the way you hope:

It’s not hard to find projects that didn’t work out. A $2 million tax subsidy deal between Massachusetts and Nortel Networks in 2008 to keep 2200 jobs in place and add 800 more failed miserably. By 2010 there were just 145 jobs left at the facility and the tax incentive lasted another 4 years, according to a Boston.com report.

Regardless, for today at least both New York and Boston face similar fates when it comes to their reliance on big companies to provide them jobs in exchange for big tax incentives. It’s a lesson for every government and tax payer to beware the fickle minds of large corporations looking for the friendliest terms. Sometimes you might not get what you were bargaining for.

14 Feb 2019

DriveNets emerges from stealth with $110M for its cloud-based alternative to network routers

Software is eating the world, and today a startup that’s taking this maxim to the world of telecoms has raised a big round of funding as it comes out of stealth. DriveNets, a company out of Israel that builds cloud-based networking services that provide a cheaper and simpler alternative to the functions of traditional routers in carrier networks, has raised $110 million led by Bessemer Venture Parters and Pitango Growth, with participation also from other investors that are not being named.

The company is not disclosing its valuation but we understand from a source close to the company that it’s “several hundred million”, which could be anything between $300 million and $500 million; my educated guess for this round is around $400 million.

Notably, this is the first funding that DriveNets has raised. That’s in part because it is already generating some revenue. Ido Susan, the co-founder and CEO, said that it’s already working with seven tier-one carriers, although he would not name them for now.

The lack of outside funding is also due to the fact that Susan and his co-founder, Hillel Kobrinsky, are repeat entrepreneurs with successful exits who had been self-funding the company to some extent. Susan had co-founded Intucell, a “self-optimising network” startup that sold to Cisco for $475 million in 2013; while Kobrinsky founded web conferencing startup Interwise, acquired by AT&T for $121 million.

As Susan explains it, DriveNets is not trying to convince carriers — be they mobile, fixed or cable — to rip out all of their legacy equipment to update to cloud solutions. These networks are all growing fast enough that DriveNets has a business opportunity to step in for what they are building today because we as consumers and businesses are monsters when it it comes to gobbling network connectivity.

“Carriers buy equipment every year,” he said in an interview. “They add 60 percent more capacity in the US on average, 50 percent in Europe and 40 percent in Asia.”

But that growth is coming with increasing commoditization, putting a lot of pressure on margins. “Traffic is growing like crazy but revenues are flat,” he added. “This is a problem that traditional OEMs cannot solve.”

Traditional OEMs include vendors like Cisco, Juniper, Huawei and Arista but generally deploying network using hardware-based routers, Susan said, is complicated and expensive. “You can have over 10 OEMs you need to work with a support,” he said. “It’s a mess.”

DriveNets’ alternative is to bring that down to two vendors — its operating system and a maker of a much cheaper, simple piece of network equipment that sits in the carriers’ own data center (which is why Susan also says his cloud-based deployment is very secure) — creating what Susan says is a 40 percent cost savings.

What the company has done is not unusual in the wider world of tech. We have seen a number of cases where a product that traditionally required a big and bulky piece of physical equipment — say, a television for watching a TV show — now can be consumed as a stream, on a tiny screen that you keep in your pocket. This isn’t as often the case in the world of telecoms.

“Carriers have dreamt for years of breaking out the software functionality from the hardware of routers,” and Aaron Mankovski, managing general partner at Pitango Growth (who is joining as a board member with this round). “The compute power is so powerful in the cloud that you can run it in a much more agile way and use simple hardware to do that.” He believes that big incumbent vendors simply don’t yet the motivation — yet — to do that because their legacy products are still cash cows… for now.

There have been some notable exceptions, such as softswitches used in IP networks. And indeed, the shift to IP-based networking is what has driven the change for DriveNets.

The core of DriveNets’ service is something called DNOS (DriveNets Operating System), which covers a range of functions that would have traditionally been connected to network equipment (and usually different pieces of network equipment):

  • Core services – line rate Forwarding, Bandwidth reservation, Quality of Service and fast recovery
  • Aggregation services – large port scale, Quality of Service, as well as control plan scale
  • Provider Edge services like Provider Edge Peering, Netflow, QoS, variety of security functions and telemetry tools 
  • Provider Edge L3 VPN – multi-tier L3 VPN services with strict SLA, Inter AS functions, Multicast VPN services
  • Provider Edge L2 VPN – low latency L2 services, point to point, point to multi point, with optional timing transparency (1588v2)
  • Provider Edge MIS – internet services with strict SLA, hierarchical QoS, security services, traffic telemetry
  • Cell Site Gateway – a single NOS for all mobile networking needs (such as clock synchronization) together with industry standard routing protocols and MPLS support
  • Data Center services – connecting tens of thousands of servers with no need for leaf and spine CLOS architecture under the same management, and single protocols end-point, supporting EVPN, QoS, ACL

The fact that Huawei is one of DriveNets’ biggest competitors is a significant detail. The company is one of the most prominent vendors in Europe, and so the recent turn away from using it amid a cooling of trade relations over security and other issues has meant that many of these carriers are open to considering DriveNets as an economical alternative (one of Huawei’s big selling points had been big functionality at very competitive prices).

“Sometimes in life you need luck, and this was a big piece of luck for us,” Susan said pragmatically of the turning tides.

“By bringing networking to the cloud, DriveNets presents one of the most compelling infrastructure opportunities of the last 20 years,” said Adam Fisher, partner at Bessemer Venture Partners, in a statement. “Their disruptive architecture will be the final nail in the coffin of traditional telecom infrastructure, and we’re thrilled with the opportunity to back Ido once again.”

14 Feb 2019

Uber Freight snags Airbnb, Box veterans as it eyes global expansion

Uber Freight, which helps truck drivers connect with shipping companies, has made two high-profile hires this month as it continues to scale up its app and plans for a global expansion.

The company has hired Andrew Smith, one of Box’s early employees, to head up global sales at Uber Freight, and Bar Ifrach, formerly of Airbnb, to lead its marketplace team, TechCrunch has learned.

Smith had a 10-year run at Box, where he was most recently vice president of field and commercial sales for North America. Ifrach has moved up the ranks at Airbnb during his 5-year tenure, starting as a data scientist and eventually becoming director of data science for Airbnb Homes. Ifrach oversaw the data science development of Airbnb marketplace features such as matching, instant book, pricing, and monetization.

The pair started at Uber Freight this month, TechCrunch has learned. Both report directly to Lior Ron, who returned last summer. Ron was one of the co-founders of autonomous trucking company Otto, which Uber acquired in 2016. He left the company following Waymo’s trade secrets lawsuit against Uber.

As head of marketplace, Ifrach is going to build out and improve the app’s pricing infrastructure as well as how it matches drivers and loads, Uber Freight confirmed. Meanwhile, Smith will be focused on building out the company’s sales team and shaping its go-to-market strategy.

Uber Freight, which spun out of Uber to become its own business unit in 2018, has offices in San Francisco and Chicago. The company has been scaling up its business since launching in May 2017, growing from limited regional operations in Texas to the rest of the continental United States.

Uber Freight has bigger expansion plans for 2019. The company plans to more than double its staff this year and is eyeing international markets. The company doesn’t disclose employee numbers. However, insiders target the number at “hundreds.” Uber Freight already has a dedicated team looking into international markets, the company confirmed.

Uber Freight has been building out features in its app as it expands to other markets and tries to lure more users. For example, the company recently added a facility ratings feature that allows drivers to rate facilities on a scale of 1 to 5. There’s also an option to leave a written review. The facilities rating aims to help drivers decide whether to book a load.

These amenities – stuff like parking, bathrooms, and load wait time, are more critical than outsiders might realize. A survey of 150 trucking companies in 2018 found that 80 percent of carrier respondents refused to take loads from facilities for reasons that included inflexible appointment hours and lengthy detention times. The U.S. Department of Transportation estimates detention times cost truckers a total of $1.1 to $1.3 billion in earnings each year.