Year: 2019

12 Feb 2019

Mental health startup Lantern will continue to live through IP licensing deals

After winding down its consumer-oriented operations last July, mental health startup Lantern has partnered with larger mental health providers to license its IP. In addition to licensing its IP to Omada Health, Lantern has licensed its tech to Spring Health, Ginger.io and two others.

Spring Health, which offers mental health benefits for large employers, provides personalized, clinically proven approaches to mental health care for employees. But Spring Health has always wanted to integrate digital cognitive behavioral therapy into its approach, Spring Health CEO April Koh told TechCrunch.

Spring Health has already offered psychiatry, therapy and self-help tools, but it was wanting to refer people to digital CBT, Koh said.

“There was really only one player that was committed to evidence as deeply as we were and that was Lantern,” she said. “So when the opportunity presented itself, we were thrilled.”

CBT is a clinically validated approach that examines the relationship between thoughts, feelings and behaviors. Lantern, which proved the clinical validity of its digital CBT tools, offered programs designed to empower people to learn how to manage their anxiety, stress and/or body images on a daily basis.

“We’re in the market of saying one size doesn’t fit all,” Koh said. “One size fits one person. There are so many different options and treatments for people. We shouldn’t try to come up with blanket solutions and expect those solutions to help everybody.”

Omada, which develops tools for people struggling with chronic illnesses like diabetes and obesity-related diseases, was also attracted to Lantern’s IP because of the startup’s demonstration of clinical validity and effectiveness.

“We have known that anxiety and depression are likely co-morbidities for the population we serve, and that they are obstacles to success for those dealing with chronic conditions,” Omada Health president Adrian James said in a statement to TechCrunch.

Thanks to Lantern’s IP, Omada plans to launch a behavioral health program for its customers, as well as integrate more CBT content into its chronic disease prevention and management programs. The money made from selling the IP, Lantern founder Alejandro Foung told TechCrunch, will go back to LPs and investors. Lantern had previously raised more than $20 million in funding.

Meanwhile, Foung has also started a nonprofit organization, All Mental Health, to offer free tools to a group of people sometimes referred to as the “sandwich generation” — those who are caring for kids as well as their aging parents.

“So they’re basically sandwiched in between those two things and that’s a very difficult place to be,” Foung said.

Similar to Lantern, All Mental Health’s tools are CBT-oriented. But rather than focus on selling to employers to offer as an employee benefit or people who can already afford to pay for therapy, Foung told me, “the goal of the not-for-profit is to actually be content and techniques for everyone. And by being a not-for-profit, we’re more able to serve a more macro audience that’s currently not getting anything.”

When Foung and I chatted in July, he said he would be focused on “addressing gaps that exist for underserved populations.” This is where All Mental Health comes in. Its first app, Caring for You, is designed to help support caregivers in caring for themselves. The next app Foung has planned is geared toward breakups, followed by one that’s focused on life after sports.

12 Feb 2019

Daily Crunch: Amazon acquires Eero

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Amazon is buying home mesh router startup, Eero

It’s a pretty clear fit for Amazon as it pushes to make Alexa a feature in the connected home. The move also makes sense for five-year-old Eero — which, in spite of being early to the home mesh router game and pulling in some high-profile investors, has struggled.

If you’re an Eero owner wondering how this affects your privacy, read this.

2. LinkedIn debuts LinkedIn Live, a new live video broadcast service

Launching in beta first in the United States, LinkedIn Live will be invite-only. The plan is to start by covering conferences, product announcements, Q&As and other events led by influencers and mentors, office hours from a big tech company, earnings calls and graduation/awards ceremonies.

3. Announcing Extra Crunch

Okay, if you’r reading this on the TechCrunch website (as opposed to your inbox), you probably know about Extra Crunch already, but just in case: It’s an additional layer of content, coverage, product and events-based offerings for our most regular and engaged readers. And you can get 20 percent off an annual subscription if you use the code TCDAILY.

4. Car rental startup Virtuo picks up €20M Series B

Originally founded in France and available in 19 French and two Belgium locations, Virtuo launched in London last summer, and says it plans to bring the service to U.K. cities Manchester, Bristol and Edinburgh later this year.

5. Hands-on with an Alpha build of Google Maps’ Augmented Reality mode

Most of us have probably had this big city experience: You step off public transit, take a peek at Google Maps to figure out which way you’re supposed to go … and then somehow proceed to walk two blocks in the wrong direction. Google Maps’ Augmented Reality mode is designed to end that scenario.

6. Amazon is bringing its delivery Lockers to Coachella

The retailer says it will make its storage lockers available to festival-goers, allowing them to order — in advance or on the same day — to have items like sunscreen, hats and phone chargers delivered to an on-site locker.

7. Mode, a collaborative analytics platform focused on empowering data scientists, just landed $23M in fresh funding

Mode’s CEO says organizations need to better empower data scientists to quickly and effectively answer key questions, like how clients are using their product in unexpected ways, and how companies can take advantage of trends they are seeing in the data.

12 Feb 2019

Devialet’s Phantom Reactor turns music into an emotional experience

French startup Devialet has done it again. The new Phantom Reactor is a smaller, more effective speaker that packs everything that made Devialet speakers good in the first place.

Devialet’s first speaker, the Phantom, attracted rave reviews a few years ago. The egg-shaped speaker promised no background noise, no saturation and no distortion in a relatively small package.

To be clear, it wasn’t that small when you compared it with an average bookshelf speaker. But when you turned it on, it would feel like a much larger speaker — something that you’d find in a concert hall.

But that speaker wasn’t for everyone. If you live in a tiny apartment, spending $1,700 to $3,500 for a speaker capable of generating up to 4,500 Watts of power was overkill.

Hence the Phantom Reactor, a smaller version of the Phantom with the same promises — no background noise, no saturation and no distortion. It still features the iconic egg-shaped design.

The company let me borrow a Phantom Reactor for a few weeks to play with it at home. And I’ve been impressed by the speaker. It’s a tiny beast that makes any all-in-one Bluetooth speaker sound like a joke.

In many ways, this speaker reminds me of the iPod lineup. When Apple first introduced the iPod, it was the perfect device for music enthusiasts. For the first time, you could take all of your music with you, even if you had a large music library.

But that device was heavy, expensive and thick — stack three iPhone XS and you get the thickness of the original iPod. Everything was great on paper, but it was impractical if you’re not that much into music.

With the iPod mini, Apple created a device that was not only cheaper than the original iPod but also more effective. Music devices, from portable players to connected speakers, are supposed to disappear and integrate perfectly in your daily routine.

The Phantom Reactor is a damn good speaker. Music fills up my living room in a way that none of my many other speakers do. When I compare it with another speaker, I can hear that it’s the same song. But, with Devialet’s speaker, it feels like I’m experiencing the song instead of just listening to the song.

The 900W model that I’m using is still too powerful for my apartment — I can’t play music at 60 percent of the volume for too long without thinking about my neighbors. If you live in a crowded city with small living rooms, the cheaper 600W model is probably enough. If you have a house in the suburbs, that’s probably a different story.

The Phantom Reactor isn’t portable per se. It doesn’t have a battery and it still weighs 9.5lbs/4.3kg. You’ll be able to unplug it and carry it to another room every now and then, but you won’t take it with you to your friend’s house.

You can currently play music using AirPlay, Bluetooth, Spotify Connect, UPnP as well as analog and optical input. You can connect it to your network using Wi-Fi or Ethernet.

The mobile app is quite minimal. It guides you through the setup process and lets you select the source input at any time. You’re supposed to control music from your usual music players. There are also touch buttons on the top of the speaker for basic playback and pairing controls.

I’ve been mostly using Spotify Connect, which lets you stream music on the speaker directly. If you’re not familiar with the protocol, you play a song or playlist in the Spotify app just like you would normally do — you just have to select the Phantom Reactor as the output speaker. Nothing actually happens on your phone or computer, the Spotify app acts as a remote.

As you may have noticed, AirPlay 2 isn’t supported just yet and you can’t pair multiple speakers. The company says that those features will come later with a software update. Devialet also says that it isn’t in the business of voice assistants — there’s no microphone on board.

But if you’re looking for a business that sounds good and you have enough money for the Phantom Reactor, the speaker is available now for for $999/€990/£990 for the 600W model and $1,299/€1,290/£1,290 for the 900W model.

12 Feb 2019

Lyft brings on Uber’s former global head of internal audit

The battle between Uber and Lyft, which are both expected to go public this year, continues. Today, Lyft announced the hire of Michelle DeBella, formerly Uber’s global head of internal audit, as its own VP of finance strategy.

DeBella will be responsible for ensuring Lyft meets its objectives around scaling. She’ll systematically review Lyft’s operations, examine its risks and ensure the company is set up for success. Previously, DeBella spent eight years at Hewlett-Packard, where she served as VP of internal audit.

“I had the pleasure of working with Michelle for several years at HPE and am excited to partner with her once again at Lyft,” Lyft Audit Committee Chairperson Maggie Wilderotter said in a statement. “Michelle’s pragmatic and collaborative approach to financial leadership is exactly what we need to position Lyft for future success and grow the business responsibly.”

12 Feb 2019

Save the date and save a bundle on Disrupt San Francisco 2019

Mark your calendars startup fans, because Disrupt is returning to the beautiful City by the Bay to host TechCrunch’s flagship event, Disrupt San Francisco 2019, October 2-4 at the Moscone North Convention Center. It may only be February, but it’s never too early to save the date — or save a bundle. Planning pays off and, in this case, it pays in the form of cold, hard cash.

Simply register your interest by signing up for our mailing list and you’ll save an extra $500 on your Disrupt SF 2019 passes when the official registration opens next month. How sweet is that?

Last year’s Disrupt San Francisco — TechCrunch’s largest ever — was epic by any measure, and we’re hard at work to make this year even better. Be on the lookout for more details in the coming weeks and months, but here’s a taste of what you can expect.

Startup Battlefield, the world-renowned startup competition, returns — and so does $100,000 in prize money for one extraordinary early-stage startup. Last year, Forethought took home $100K. Will your startup be the next? Keep your eyes on the site for your chance to apply and compete for the cash, the coveted Disrupt Cup and a ton of media and investor attention.

The Startup Alley exhibit hall — the heart and soul of Disrupt — will feature hundreds of early-stage startups demonstrating innovative tech and talent. Exhibiting startups cross a wide range of technologies, with a special focus on these tracks: Artificial Intelligence, Augmented/Virtual Reality, Blockchain, Biotech/Healthtech, Fintech, Gaming, Investor Topics, Justice/Diversity, Mobility, Privacy/Security, E-commerce/Retail and Robotics.

You’ll also find the hand-selected TC Top Picks camped out in the Alley. Do you have what it takes to be a TC Top Pick? Watch the site for your chance to apply. Here’s another reason to stay tuned; we’re planning to give away free Startup Alley exhibitor packages through our Top Picks program.

The Hack is back. That’s right, the TechCrunch on-site Hackathon returns to run simultaneously alongside Disrupt SF 2019. Hundreds of developers, engineers, students, marketers and makers form teams and spend the first two days of Disrupt coding and hacking their way to a new software product. Cash prizes will be awarded for the best overall hack, and there will be plenty of other sponsored hack contests, cash prizes, swag — and coffee. Lots and lots of coffee.

There’s your taste of Disrupt San Francisco 2019. Be sure to save the date — October 2-4 at Moscone North — and sign up for our mailing list. That one simple act will trim $500 off the price of your exhibit pass when registration opens. It’s the easiest bundle you’ll ever save.

12 Feb 2019

Medium buys Bay Area mag The Bold Italic to add to its paywall

Medium is seeking to juice up its premium subscription content in its home market with the acquisition of The Bold Italic. The 10-year-old online culture magazine will go behind the $5 per month Medium Membership paywall. The deal will keep The Bold Italic afloat when other San Francisco-local publications have struggled, following the shutdown of the The Oakland Tribune an SFist plus the layoff of most the Easy Bay Express.

The Bold Italic could make Medium Membership more appealing to Bay Area techies, newshounds, and community-philes. It needs all the subscribers it can get after pivoting away from ads and laying off 50 employees as well as shuttering two offices in 2017. That’s despite having raised $132 million. Last year it gave some publications whiplash by suddenly terminating its program that let them operate their own paywalls on the Medium platform. With so many publications competing for subscription revenue (TechCrunch launched its own subscription product called Extra Crunch today), and having raised so much money, many are uncertain of Medium’s fate.

The Bold Italic almost died too. Back in 2015, its owner Gannett decided it wasn’t worth operating. But Scripted co-founder Sunil Rajaraman and tech author Sonia Arrison managed to buy The Bold Italic assets off of Gannett and relaunch the publication. It’s continued to chronicle the weird mashup of local startup and hipster cultures, the art scene’s resistance against rent hikes, and San Francisco’s persistent civic troubles.

“Medium is a natural partner for us” writes Bold Italic editor-in-chief Clara Hogan. “Not only have we already been operating on the platform for several years, but we’re also both intrinsically committed to innovation and risk taking when it comes to journalism. We’re excited to now have greater resources to produce even better content and, most importantly, pay our contributors — old and new — significantly more.”

Bringing in premier, well-branded content could make people see Medium Membership as more than just paying for what you could get elsewhere for free.

12 Feb 2019

No, Tencent isn’t about to burn Reddit down

Ahoy, it’s doom and gloom for Reddit after the company welcomed investment from Chinese censorship overlord Tencent.

Well, not quite.

The reality is, in fact, it’s quite the opposite. In recruiting the company behind one of the internet’s largest and vibrant social networks — chat app WeChat — and countless blockbuster games, Reddit has pulled off a major coup and banked a huge amount of cash, both of which can help it grow to the next level.

But, right now, reports in the U.S. are suggesting otherwise. You might have seen a range of negative stories surface in the past week following Reddit’s latest round of investment — first reported by TechCrunch — which is led by Tencent and values the company at $3 billion.

Triggered by a Gizmodo story last week, fear is being stoked that a deal with the “Chinese censorship powerhouse” could lead Reddit awry and bankrupt its morality, well, whatever of that it has left. Reddit users, not ones to be slow on humor, have already plastered the site with content that would be forbidden in China, including Winnie the Pooh, the cartoon character often used to represent Chinese President Xi Jinping.

Gizmodo referred to Tencent as “one of the most important architects of the Great Firewall,” and that’s a refrain that has been repeated in countless other reports.

I get it, it‘s a delicious irony; one of the lawless parts of the internet combining forces with a company that aggressively monitors and censors its users. Plus, Reddit is already blocked in China.

But, unfortunately for Gizmodo, the fears are overblown and its descriptions of Tencent are at best naive and at worst deliberately misguided.

China’s censorship system

Tencent is no “architect” of China’s Great Firewall internet censorship program. It’s one of a number of companies which, from its success, finds itself a prominent target for the government with little room to wiggle out.

Tencent sits in an awkward position, for sure. It is the largest internet company in China — it became the first $500 billion firm in Asia last year — and that makes it a core part of the government’s ongoing campaign to control Chinese internet space.

After an unprecedented crackdown on the Twitter-like service Weibo in 2012, when the government closed down comments for three days, China’s censorship became more proactive rather than reactive. That approach leaves fewer traces, for one thing, and it allows Beijing to shift responsibility to the platforms themselves, which fear the repercussions of angering authorities.

That’s to say that today’s dynamic sees China’s top internet companies, including Tencent, instructed to monitor the content produced by their users and, where necessary, remove it.

Reddit CEO Steve Huffman delivers remarks on “Redesigning Reddit” during the third day of Web Summit in Altice Arena on November 08, 2017 in Lisbon, Portugal. Web Summit.

Censoring social networks is one thing, but censoring WeChat — Tencent’s prized asset and China’s top messaging app with more than a billion monthly users — is another thing altogether. Tencent has been roundly (and rightly) criticized for implementing a range of “silent” blocks that, for some terms, prevent messages from being sent or picked up by the receiver.

Likewise, it has also purged millions of accounts from WeChat following numerous rounds of government-led initiatives that crack down on media, pornography and unsubstantiated rumors.

Those crackdowns and censorship moves are not false, but Gizmodo is painting a picture that suggests Tencent is complicit in cleaning its slate.

The truth is that the company, even a company of its size, has no choice in the matter when the Chinese government comes knocking with demands. To ignore the summons, or fail to act, would cause Tencent — a publicly listed company — serious problems that would not reflect well for shareholders. Adhering to these demands is expensive and resource-intensive, as it requires a new “content checking” division with specialist employees hired and trained. In short, it is certainly not something companies willingly opt-in to.

A rite of passage

Tencent is definitely not in control of the agenda, as anyone with an eye on tech in China can tell you. The company suffered a poor end to 2018, in part because the Chinese government decided to freeze new game licenses.

That left Tencent unable to monetize its new roster of games, a situation that saw it lose countless hundreds of millions in revenue and saw its share price drop by nearly 50 percent between March and October. The freeze has only just thawed, with a handful of licenses tentatively distributed this year.

So much for the Chinese government looking after their own.

These issues affect every tech company in China with a meaningful presence. Getting hit by government demands and censorship requests is a rite of passage for tech startups in China, like a dreaded badge of honor that shows your service has grown suitably influential to be considered a threat.

That happened to ByteDance, the company behind TikTok, the current social darling for many U.S. media. Last year, its CEO was forced to issue a groveling apology after it had “overemphasized growth and scale over quality and responsibility.”

The company resolved to increase its content checkers (read, censorship police) from 6,000 to 10,000 people, a move likely made to appease the government. Still, it was made an example of, with a number of TikTok apps removed from app stores and shuttered on the word of authorities.

Welcome to the club!

But it isn’t just Chinese companies.

Tencent became Asia’s first $500 billion company thanks to a stock rally — today it is worth around $425 billion [Photographer: Qilai Shen/Bloomberg via Getty Images]

Choices

Apple, the self-proclaimed protector of freedom, removed every unlicensed VPN from its China-based App Store at the behest of the government in 2017. While, in a rare move that runs counter to its core privacy focus, it relented to state rules and agreed to store Chinese iCloud user data on Chinese soil, through a government-backed cloud service provider, no less.

The difference between Apple and the likes of Tencent and ByteDance is that the U.S. company has a choice. It entered China voluntarily and it has complied with free speech-quashing demands to keep its revenue flowing.

Tencent and ByteDance, as the biggest internet players, would have a tough time moving outside of their native China and remaining in business. Maybe, in today’s censorship-heavy era, some Chinese companies wish they had started out in Hong Kong or another domain, but few markets have the opportunity that comes with 800 million internet users.

The point is that they have no control over censorship demands and no leverage to push back. To blame them — and paint them as co-conspirators, even “architects” — is misleading.

Tencent, in fact, has a reputation as a skillful investor that can be an asset for non-Chinese companies.

Its capital and guidance helped Fortnite creator Epic Games completely revamp its business into the smash hit success that it is today. Elsewhere, Tencent is the largest single investor in Snap — CEO Evan Spiegel has said he often seeks its guidance — and its other deals include Tesla, Discord, Kik and more, none of which have resulted in the introduction of censorship.

Yes, Reddit and Tencent are strange bedfellows, but that’s exactly the point of venture capital. The best founders surround themselves with different opinions, perspectives and experiences to ensure that they are evaluating all possible strategies. Tencent can give Reddit unique insight which, for those who use it, can only be a net positive for the future health of Reddit’s business and continued service.

12 Feb 2019

Investors are pouring money into Latin America’s logistics and shipping businesses

New technology companies are poised to transform the shipping and freight industry across Latin America.

Startups like Liftit, a Colombian provider of trucking services, and Nowports, a Brazilian freight shipping startup, are angling to be the next Convoy and Flexport — at a time when shipping and logistics business in Latin America is booming thanks to increasing trade coming from China.

In the first half of 2018, Chinese foreign direct investment in Latin America increased to a whopping $15.3 billion at the same time it plummeted in the U.S. to $1.8 billion. And while much of that investment had historically gone to minerals and natural resource extraction or agriculture, China is also making infrastructure investments — just as it has in Africa.

“The most exciting sectors for innovation in shipping are in trucking, consumer/third-party shipping options, and in last-mile delivery,” writes the venture investor Nathan Lustig, a partner with the Chilean investment firm Magma Partners. “Startups in the logistics industry have their work cut out for them in Latin America, and these sectors are the most prominent battlegrounds for innovation so far.”

Some Latin American logistics companies — like the Brazilian trucking company CargoX — have gained the attention of investors like Goldman Sachs, The Blackstone Group, and Samsung Ventures thanks, in part, to being initially backed by Oscar Salazary, one of the minds that originally launched Uber. The company raised $60 million in its most recent round of funding, but has been on investors’ radar for years, thanks to its famous pedigree.

Now companies like Nowports are entering the fray. The company, which is graduating as part of the most recent crop of Y Combinator accelerated startups has set itself up to be the Flexport of Latin America.

Flexport became a billion-dollar business by applying technology to the outdated shipping industry, and NowPorts is angling to do much the same.

Alfonso de los Rios and Maximiliano Casal met at a program at Stanford University, but both come from Mexico originally. And Mexico is where the company is operating. De los Rios comes from a shipping family and is very familiar with the time-consuming, manual practices that now dominate the Latin American shipping industry.

“One out of every two containers is lost or delayed because of miscommunication,” says de los Rios. “One container can get 300 emails between the freight provider and the shipper. We reduce the mistakes to zero and processing documentation three times faster than a normal freight provider in Latin America.”

To familiarize himself with the market that he’d be developing a technology for, Casal worked in a freight forwarder in Kansas City that had been operating for more than 30 years.

NowPorts is operating from Monterrey and Mexico City and will soon be opening offices in Santiago, and Montevideo, Uruguay.

“Right now we have four customers and we are moving 60 containers per month and we have a pipeline that will be growing to a very big number in March,” says Casal.

In all, freight providers are getting paid nearly $40 billion per year to move freight into Latin America.

If Nowports is building a new kind of shipping business, then Liftit, which just raised the largest Series A of any company hailing from Colombia is looking to do the same with trucking.

The $14.3 million round was led by the International Finance Corp. and the Brazilian-based pan-Latin American investment firm Monashees.

Founded by serial entrepreneur Brian Kent, Liftit is looking to be the logistics provider for trucking in Latin America.

Kent, who was born in Bogota, but was raised by his adoptive parents in Boston, returned to Latin America after several years as a successful serial entrepreneur in the United States.

After several years of searching for his biological family and exploring his roots in between running startups, Kent decided to return to Colombia more permanently. He found his biological brother (who is working for Liftit as a truck driver) and launched the company with a $2 million seed round.

The opportunity for logistics startups is vast. As Lustig notes:

The challenge of automating and streamlining shipping logistics in Latin America is becoming more pressing as e-commerce and other B2C delivery businesses take hold. Not only are large corporations dealing with sending and receiving bulk cargo across the region, but individual consumers want more on-demand services that require better organization and logistics.

Latin America still lags behind in the development of its shipping industry. The World Bank reported that in 2014, no Latin American country was in the top 25% of the Logistic Performance Index global rankings. In 2016, this figure hardly changed; Panama is the top-ranked Latin American country for logistics and shipping, yet it comes in 40th on the LPI global rankings. Chile is next at 46th, with Mexico and Brazil ranking 54th and 55th, respectively.

It’s with this in mind that investors are willing to open their wallets for startups in these emerging markets. And aligning the infrastructure in the region with 21st century standards will create even more opportunities as startups can take advantage of the more modern delivery and distribution tools at their disposal.

 

12 Feb 2019

The Patreon EC-1

TechCrunch is launching a new format for Extra Crunch members, called the EC-1. Modeled after the Form S-1 filing that late-stage startups submit to the SEC as part of the IPO process, EC-1s are authoritative, deep analyses into growth-stage startups.

Through extensive interviews and research, an EC-1 acts as a case study for entrepreneurs and startup executives to learn from a company’s journey as well as a thorough analysis for industry observers and public market investors eager to understand the next big companies.

Patreon is the subject of our first EC-1, which is fitting given the startup’s focus on membership. The company has an interesting backstory for sure, and it has the necessary success accoutrements: it’s raised more than $100 million in venture capital and crossed the $500 million payments milestone.

What really attracted us to Patreon, though, was the profound depth of its strategy. From every angle we looked at, the startup provided a rich and nuanced case study of how to navigate fast-moving consumer and content producer waters, all the while dodging competition from some of the wealthiest companies in the world. It’s had its moments of brilliance and certainly its share of detractors, but the company is engrossing all the same.

TechCrunch media columnist Eric Peckham wrote this EC-1. He conducted dozens of hours of interviews with Patreon’s founders, executive leadership team, and investors as well as with creators, media market experts, and consultants. Plus, he investigated datasets provided by Patreon itself, Graphtreon, and Second Measure. Together, those behind-the-scenes sources provided a profound level of access and nuance about Patreon, and Peckham offers this discerning synthesis.

Patreon had no say in the content of this analysis and did not get advanced access to it. Peckham has no financial ties to Patreon or other conflicts of interest to disclose.

The Patreon EC-1 is comprised of six main articles and a bonus reading guide, representing roughly 20,000 words and a reading time of 1 hour and 21 minutes. Read a bit now, and enjoy the rest when you can take it all in. Let’s get started:

  • The Story (2,100 words / 8 minutes) — A look at the hopes and dreams of two founders, the challenges of starting a company, as well as thoughts on fundraising and recruiting.
  • The Product (4,400 words / 18 minutes) — A comprehensive analysis of Patreon’s product strategy and how it has recently refocused on serving creators rather than being a content destination for patrons.
  • The Business (4,900 words / 20 minutes) — A deep dive into the business model, financials, revenues, churn, customer retention, segmentation and other key metrics of Patreon using a wide array of public and private datasets.
  • The Thesis (2,750 words / 11 minutes) — An argument for how Patreon becomes a massive company, exploring the necessary market conditions and steps it will need to take to reach its zenith.
  • The Competition (3,950 words / 16 minutes) — A backgrounder on the myriad of threats and competitors targeting Patreon, including social networks like Facebook, vertical subscription platforms, talent agencies, and political controversy.
  • Reading Guide (2,050 words / 8 minutes) — A bonus annotated guide to the news articles, analyses, videos, and data about Patreon that have been posted in the past and are worth referencing if you would like to research the company further.

Stay tuned, because tomorrow, Peckham will follow up this report with his opinions on the future of Patreon as well as possible roads for Patreon’s exit in the coming years.

Patreon is a startup, and so are we here at Extra Crunch. Let us know your feedback! We intend to iterate this EC-1 format more in the coming weeks as we publish the next companies in the series. Let us know what you liked, what you didn’t, and what companies you think we should look at next. You can reach the author Eric Peckham at eric.peckham@techcrunch.com and Extra Crunch Executive Editor Danny Crichton at danny@techcrunch.com.

12 Feb 2019

Announcing Extra Crunch

I won’t bury the lede. TechCrunch is launching a subscription product called, appropriately and deliciously, Extra Crunch.

Extra Crunch, as it says on the tin, is an additional layer of content, coverage, product and events-based offerings for our most regular and engaged readers. This will consist of articles that go more in-depth on topics in the entrepreneurship and startup universe, of course.

In addition to cutting closer to the bone on the topics we already cover on a daily basis, we’ll be tackling a lot of the practical nuts and bolts issues that confront founders, entrepreneurs, analysts and tech workers — from issues like inclusion and diversity to navigating hiring, legal and product decisions to mental health and wellness in high-performance environments. We want to gather the expertise and knowledge of the founders that have come before and those that are in the thick of it now.

Leading this project is Executive Editor Danny Crichton, a writer and editor with a fantastic understanding of both media and the “other side” of the equation as a venture investor and VC consultant.

He’s joined by Managing Editor Eric Eldon, who you may know as the guy I Costolo’d to get this job. He spent the last five years on his third startup — a technology and media company — and brings an invaluable understanding of the entrepreneurial journey.

Travis Bernard, who guided us through a transformational period in TechCrunch growth has been leading ops on this project — one that is simple in premise but becomes exponentially more complicated to do the right way. They’re joined by a team of people new and old that will be making an attempt to create something uniquely TC and uniquely valuable in the industry.

Our COO Ned Desmond began and championed this project for two years, and has been beyond instrumental in figuring out how to launch a subscription product at a publication that runs at breakneck speed inside a corporation with a lot on its mind. It’s been a pleasure to know that no matter what obstacles we ran into that he would not only be there to figure out how to get us over the line and to this point.

In the near term, we’re going to be pulling apart the journeys of some companies you recognize, and some that are on the cusp, to produce a guide-book of sorts that makes for a compelling read as well as sound analysis. In the long term, we hope to make Extra Crunch a repository of all the things that no one tells you, no one wants to discuss in-depth or you just have to figure out ad-hoc as you build a company.

The plans for Extra Crunch reflect our belief that honest and informative content around building startups doesn’t start and stop at Success Porn or Failure Fascination. There is so much territory to explore in between about how to build and scale sustainably and responsibly.

Quietly, and with the gratifying support of management, we’ve been reconfiguring TechCrunch over the past few years to focus on making sure that we’re providing useful, engaging content to readers, not just advertisers. While our audience — you folks — is still one many advertisers would love to reach, that’s their job, not ours. Instead, we wanted to re-align all of our goals around what we saw as the future of sustainable journalism.

This isn’t easy to do for any organization at scale, but we’re uniquely privileged to have a long, loyal readership that may not always agree with our take but appreciates that we’re coming at it from a place of honesty and belief.

There are four main components to our offering:

Price:

  • $15 per month or $150 per year
  • 30-day free trial
  • U.S., Canada, U.K., France, Germany and Spain, but we’re planning to expand to more EU countries later this year

Editorial:

  • Deep profiles of startups that have achieved late-stage success, including how they got there and where they’re headed next  — everyone will get a free taste of that this week
  • Profiles and databases of experts who any startup should think about working with, including how-to guides, based on recommendations from founders
  • Regular articles about key components of company-building, from TechCrunch staff, outside experts and more

Community:

  • Regular live conference calls with TechCrunch staff and guests
  • 20% discount on tickets to all of our events including Disrupt for annual subscribers
  • More features coming soon

Product:

  • List Builder to help you quickly track the types of companies TechCrunch covers that you care about most
  • Rapid Read Mode to help you quickly skim through the dozens of stories we publish per day
  • And one more thing: no banner ads on the site or in video pre-rolls

We hope that you’ll take the journey with us as we continue to cover the daily news of emerging and established technology companies, startups and entrepreneurs, as well as find new ways like Extra Crunch to build a direct relationship with you where we can provide something of lasting value in exchange for your local currency.

Over the past few years, TechCrunch as an organization has been able to resist a lot of the market forces and fads of the media world. We have pivoted away from the shiny objects of the moment and toward a deeper and more meaningful relationship with our core readers, and it has paid off. Not only have we nearly doubled in readership over the past few years, we’ve done it without going inorganically broad, attempting to squeeze out more value per eyeball or making our events pay-to play.

This has only been a success because every writer on our staff new and old, every videographer, product engineer, events staffer and salesperson has been on the same page. And, of course, because you, our readers, have allowed us to grow and figure out what we need to be for you. Thank you for that; it’s been a wild ride and I can’t wait to show you what we have for you next.

You can sign up for Extra Crunch here.

Matthew Panzarino

Editor-in-Chief

TechCrunch