Year: 2019

09 Jan 2019

Vietnam threatens to penalize Facebook for breaking its draconian cybersecurity law

Well, that didn’t take long. We’re less than ten days into 2019 and already Vietnam is aiming threats at Facebook after it violating its draconian cybersecurity law which came into force on January 1.

The U.S. social network stands accused of allowing users in Vietnam to post “slanderous content, anti-government sentiment and libel and defamation of individuals, organisations and state agencies,” according to a report from state-controlled media Vietnam News.

The content is said to have been flagged to Facebook which, reports say, has “delayed removing” it.

That violates the law which — passed last June — broadly forbids internet users from organizing with, or training, others for anti-state purposes, spreading false information, and undermining the nation state’s achievements or solidarity, according to reports at the time. It also requires foreign internet companies to operate a local office and store user information on Vietnamese soil. That’s something neither Google nor Facebook has complied with, despite the Vietnamese government’s recent claim that the former is investigating a local office launch.

In addition, the Authority of Broadcasting and Electronic Information (ABEI) claimed Facebook had violated online advertising rules by allowing accounts to promote fraudulent products and scams, while it is considering penalties for failure to pay tax. The Vietnamese report claimed some $235 million was spent on Facebook ads in 2018, with $152.1 million going to Google.

Facebook responded by clarifying its existing channels for reporting illegal content.

“We have a clear process for governments to report illegal content to us, and we review all these requests against our terms of service and local law. We are transparent about the content restrictions we make in accordance with local law in our Transparency Report,” a Facebook representative told TechCrunch in a statement.

TechCrunch understands that the company is in contact with the Vietnamese government and it intends to review content flagged as illegal before making a decision.

Vietnamese media reports claim that Facebook has already told the government that the content in question doesn’t violate its community standards.

It looks likely that the new law will see contact from Vietnamese government censors spike, but Facebook has acted on content before. The company latest transparency report covers the first half of 2018 and it shows that received 12 requests for data in Vietnam, granting just two. Facebook confirmed it has previously taken action on content that has included the alleged illegal sale of regulated products, trade of wildlife, and efforts to impersonate an individual.

Facebook did not respond to the tax liability claim.

The company previously indicated its concern at the cybersecurity law via Asia Internet Coalition (AIC) — a group that represents the social media giant as well as Google, Twitter, LinkedIn, Line and others — which cautioned that the regulations would negatively impact Vietnam.

“The provisions for data localization, controls on content that affect free speech, and local office requirements will undoubtedly hinder the nation’s fourth Industrial Revolution ambitions to achieve GDP and job growth,” AIC wrote in a statement in June.

“Unfortunately, these provisions will result in severe limitations on Vietnam’s digital economy, dampening the foreign investment climate and hurting opportunities for local businesses and SMEs to flourish inside and beyond Vietnam,” it added.

Vietnam is increasingly gaining a reputation as a growing market for startups, but the cybersecurity act threatens to impact that. One key issue is that the broad terms appear to give the government signficant scope to remove content that it deems offensive.

“This decision has potentially devastating consequences for freedom of expression in Vietnam. In the country’s deeply repressive climate, the online space was a relative refuge where people could go to share ideas and opinions with less fear of censure by the authorities,” said Amnesty International.

Vietnam News reports that the authorities are continuing to collect evidence against Facebook.

“If Facebook did not take positive steps, Vietnamese regulators would apply necessary economic and technical measures to ensure a clean and healthy network environment,” the ABEI is reported to have said.

09 Jan 2019

It’s the golden age of traditional retail, not its end days

A lot of people that will say that traditional retail is dying. They’ll point to the rising prominence of e-commerce, which accounts for under 10% of total retail in the U.S. and a whopping 15% or more of total retail in China, as diminishing opportunities for traditional retail. But the reality is that, thanks to technology, the future of traditional retail has never been brighter.

Today, brick-and-mortar retailers not only have unprecedented insight as to what is happening in their stores – from customer behavior, to traffic flow, and more, they also have an arsenal of new tools to keep raising the bar for the customer experience. This transformation can be looked at from three angles: Smart consumption, smart supply chain and smart logistics.

Smart consumption is blurring the boundaries of online and offline for retailers and customers alike. With AR/VR technology in offline stores, customers can walk into a store, and virtually ‘try on’ an article of clothing, for example, without ever visiting a fitting room. Similarly, while sitting at home, they can virtually place a treadmill in their living room to determine the best fit. IoT has even made it possible for customers to make purchases from the comfort of their cars. At every step of the way, the goal is to improve customer retention and loyalty.

Equally as important, smart supply chain is helping retailers improve operational efficiency by leaps and bounds. Whereas traditional retail requires a fair amount of guesswork — what will customers like, how many of each individual item will they want to buy, and over which time period — smart supply chain driven by AI and big data means that retailers have a much better sense of what customers actually want, and when they want it. With dynamic information about sales, pricing and inventory, brands can improve their time to market, inventory control and product design, and retailers can make smarter decisions about their offerings, making the most of confined physical retail spaces.

But if retailers can’t get products into customers’ hands quickly and cost effectively, then all of the efficiency of smart consumption and supply chain is of no use. It is imperative that behind all of the glitzy offline technology and supply chain algorithms, are extremely efficient logistics.

From smart warehousing, which ensures products get moved out and on their way to the customer as fast as possible, to autonomous delivery vehicles, which make urban delivery more efficient through being able to avoid traffic and follow scheduled routes, to drones, smart logistics work their magic behind the scenes to get products to customers’ doors.

Businesses that embrace innovative technology and invest in it wisely will have a better chance of being a step ahead of the competition and their likelihood of success will be magnified.

Technology is no longer just a support for retail. It is the essential tool for retailers to thrive in the market.

09 Jan 2019

It’s the golden age of traditional retail, not its end days

A lot of people that will say that traditional retail is dying. They’ll point to the rising prominence of e-commerce, which accounts for under 10% of total retail in the U.S. and a whopping 15% or more of total retail in China, as diminishing opportunities for traditional retail. But the reality is that, thanks to technology, the future of traditional retail has never been brighter.

Today, brick-and-mortar retailers not only have unprecedented insight as to what is happening in their stores – from customer behavior, to traffic flow, and more, they also have an arsenal of new tools to keep raising the bar for the customer experience. This transformation can be looked at from three angles: Smart consumption, smart supply chain and smart logistics.

Smart consumption is blurring the boundaries of online and offline for retailers and customers alike. With AR/VR technology in offline stores, customers can walk into a store, and virtually ‘try on’ an article of clothing, for example, without ever visiting a fitting room. Similarly, while sitting at home, they can virtually place a treadmill in their living room to determine the best fit. IoT has even made it possible for customers to make purchases from the comfort of their cars. At every step of the way, the goal is to improve customer retention and loyalty.

Equally as important, smart supply chain is helping retailers improve operational efficiency by leaps and bounds. Whereas traditional retail requires a fair amount of guesswork — what will customers like, how many of each individual item will they want to buy, and over which time period — smart supply chain driven by AI and big data means that retailers have a much better sense of what customers actually want, and when they want it. With dynamic information about sales, pricing and inventory, brands can improve their time to market, inventory control and product design, and retailers can make smarter decisions about their offerings, making the most of confined physical retail spaces.

But if retailers can’t get products into customers’ hands quickly and cost effectively, then all of the efficiency of smart consumption and supply chain is of no use. It is imperative that behind all of the glitzy offline technology and supply chain algorithms, are extremely efficient logistics.

From smart warehousing, which ensures products get moved out and on their way to the customer as fast as possible, to autonomous delivery vehicles, which make urban delivery more efficient through being able to avoid traffic and follow scheduled routes, to drones, smart logistics work their magic behind the scenes to get products to customers’ doors.

Businesses that embrace innovative technology and invest in it wisely will have a better chance of being a step ahead of the competition and their likelihood of success will be magnified.

Technology is no longer just a support for retail. It is the essential tool for retailers to thrive in the market.

09 Jan 2019

Facebook is the new crapware

Welcome to 2019 where we learn Facebook is the new crapware.

Sorry #DeleteFacebook, you never stood a chance.

Yesterday Bloomberg reported that the scandal-beset social media behemoth has inked an unknown number of agreements with Android smartphone makers, mobile carriers and OSes around the world to not only pre-load Facebook’s eponymous app on hardware but render the software undeleteable; a permanent feature of your device, whether you like how the company’s app can track your every move and digital action or not.

Bloomberg spoke to a U.S. owner of a Samsung Galaxy S8 who, after reading forum discussions about Samsung devices, found his own pre-loaded Facebook app could not be removed. It could only be “disabled”, with no explanation available to him as to what exactly that meant.

The Galaxy S8 retailed for $725+ when it went on sale in the U.S. two years ago.

A Facebook spokesperson told Bloomberg that a disabled permanent app doesn’t continue collecting data or sending information back to the company. But declined to specify exactly how many such pre-install deals Facebook has globally.

While Samsung told the news organization it provides a pre-installed Facebook app on “selected models” with options to disable it, adding that once disabled the app is no longer running.

After Bloomberg’s report was published, mobile research and regular Facebook technical tipster, Jane Manchun Wong, chipped in via Twitter to comment — describing the pre-loaded Facebook app on Samsung devices as “stub”.

Aka “basically a non-functional empty shell, acts as the placeholder for when the phone receives the ‘real’ Facebook app as app updates”.

Albeit many smartphone users have automatic updates enabled, and an omnipresent disabled app is always there to be re-enabled at a later date (and thus revived from a zombie state into a fully fledged Facebook app one future day).

While you can argue that having a popular app pre-installed can be helpful to consumers (though not at all helpful to Facebook competitors), a permanent pre-install is undoubtedly an anti-consumer move.

Crapware is named crapware for a reason. Having paid to own hardware, why should people be forever saddled with unwanted software, stub or otherwise?

And while Facebook is not the only such permanent app around (Apple got a lot of historical blowback for its own undeleteable apps, for instance; finally adding the ability to delete some built-in apps with iOS 12) it’s an especially egregious example given the company’s long and storied privacy hostile history.

Consumers who do not want their digital activity and location surveilled by the people-profiling giant will likely crave the peace of mind of not having any form of Facebook app, stub or otherwise, taking up space on their device.

But an unknown number of Android users are now finding out they don’t have that option.

Not cool, Facebook, not cool.

Another interesting question the matter raises is how permanent Facebook pre-installs are counted in Facebook’s user metrics, and indeed for ad targeting purposes.

In recent years the company has had to revise its ad metrics several times. So it’s valid to wonder whether a disabled Facebook app pre-install is being properly accounted for by the company (i.e. as minus one pair of eyeballs for its ad targeting empire) or not.

We asked Facebook about this point but at the time of writing it declined to comment beyond its existing statements to Bloomberg.

09 Jan 2019

LinkedIn now requires phone number verification for all users in China

LinkedIn’s China site looks and functions just like LinkedIn everywhere else, except now it asks users in the country to verify their identities through phone numbers.

The American company is requiring both new and existing users with a Chinese IP address to link mobile phone numbers to their accounts, TechCrunch noticed this week. LinkedIn had for months told its China-based users to provide mobile number details before sending them to the main page, but it had mercifully kept a little “Skip” button that let users avoid the fuss until at least last week.

“The real-name verification process for our LinkedIn China members is a legal requirement, which will also help improve the authenticity and credibility of online accounts,” a LinkedIn China spokesperson wrote back to TechCrunch in an email without addressing whether the process is new.

The spokesperson also links the policy to China’s burgeoning mobile industry: “Considering the growing popularity of mobile devices and mobile Internet, Chinese Internet users are adapted to registration with mobile phone numbers instead of email addresses. Almost all apps in the Chinese market are applying this trend to follow users’ habits.”

linkedin china

LinkedIn users with a Chinese IP address are greeted with an identity check tied to phone numbers. Screenshot: TechCrunch

In a note visible to China-based users only, LinkedIn explains that its identity check is a response to local regulations:

In some countries, local laws require that we confirm your identity before letting you engage with our Services. You must provide a mobile number and confirm receipt of our text. This phone number will be associated with your account and is accessible from your settings. If you choose to change or delete your confirmed mobile number your ability to access our Services in certain countries (e.g. China) will be blocked until you once again confirm your identity.

The California-based social network for professionals is a rare existence in China, where most mainstream global tech services like Facebook and Google have long remained blocked. Exceptions happen when foreign players bend to local rules. Microsoft’s Bing is accessible in China by censoring search results. Google also reportedly mulled a censored search service to re-enter China, an attempt that outraged its staff, politicians and speech advocates.

LinkedIn, which launched in China back in 2014, also hires so-called “information auditors” to keep close tabs on what users say and share in its China realm, according to a job post the firm listed on a local recruiting site. Like Google, LinkedIn caught flack for censoring content.

Real identity

Digital anonymity came to an end in China — at least in theory — when the sweeping Cyberspace Law took effect in 2017. The rules, which are meant to police information on the web, ordered websites to verify users’ real identities before letting them comment or use other tools, though users can still post with their screen names.

Large platforms like messenger WeChat and Twitter -like Weibo reacted swiftly by running real-name checks on users. The staple practice is to collect mobile phone numbers, which became a form of ID after China introduced a policy in 2010 requiring all buyers, foreign or Chinese, to show a piece of identification when they obtain their 11-digit identifiers. Google’s rumored search engine for China also asked for users’ phone numbers, according to The Intercept, which would make it easier for the government to monitor people’s queries.

linkedin china

LinkedIn’s China office in Beijing. Photo: LinkedIn China via Weibo

LinkedIn had been able to avoid the inevitable process for months. Perhaps the government had gone after the biggies first. After all, LinkedIn is only a fraction the size of its main rival in China. As of November, LinkedIn had 13 million monthly installs while its local peer Maimai had 95 monthly installs, data from iResearch shows. Both are dwarfed by WeChat’s more than 1 billion monthly active users.

As with other fledgling industries, laws often lag behind technological development, not to mention the enforcement thereof when the odds are against enterprises. Take ride-hailing for example. Unlicensed drivers and vehicles were still running on the roads two years after China legalized the sector. When the government steps up oversight recently, the market is hit by a shortage of drivers.

Clamping down

TechCrunch has come to understand that LinkedIn’s identity enforcement is linked to the latest wave of government crackdowns. “Slowly, the Chinese Communist Party has been pushing their collective thumbs down on, not only foreign internet companies but all internet companies. It just so happens that the recent political atmosphere is causing more scrutiny,” a source with insights into the matter told TechCrunch, asking not to be named.

Other websites are also indeed tightening controls over users. Many apps that previously allowed third-party logins from platforms like WeChat and Weibo also recently started collecting users’ phone numbers, several people who experienced the changes told TechCrunch.

Users can still get around LinkedIn’s real-name verification by switching on their virtual private network, known as VPN, that lets people surf the net from an overseas IP address and circumvent the Great Firewall, China’s internet censoring machinery. But the practice is becoming more challenging and the stakes are growing. By law, only government-approved providers can set up VPNs. In response to regulatory oversight, Apple pulled hundreds of VPN apps from its China App Store in 2017.

More recently, China’s telecoms regulator slapped a 1,000 yuan (around $146) fine on a man for accessing the “international net” through “illegal channels.” The case is one of the few known instances where individuals are punished for using VPNs, sending worrying signs to those jumping the Wall to surf the unfiltered world wide web.

09 Jan 2019

BasisAI, a Singapore startup from Bay Area returnees, comes out of stealth with impressive creds

An intriguing new startup is out from under the radar in Southeast Asia after BasisAI, a Singapore-based company, revealed itself this week. The startup disclosed a seed investment from two prestigious investors in the region and some impressive credentials to back it up.

Started by twin brothers Linus and Silvanus Lee and Liu Feng-Yuan — all Singapore nationals — the startup is, as the name suggests, focused on AI… but the exact scope of its business is not yet clear. In a phone interview with TechCrunch, the founders explained their goal is to work with enterprises to help scale data project and give artificial intelligence and machine learning increased accountability.

“We see a problem within a lot of enterprises with data, they are keen to scale and take their innovation and lab experiments into production and reality,” Silvanus Lee explained. “What we’re trying to tackle is to make AI scalable and accountable.”

That, Lee continued, is important for reasons include refining results produced by AI systems, explaining how AI products work to stakeholders and users, as well as of course allowing companies to operate systems at large scale. The initial focus is Singapore, a prime location for enterprises and corporates in Southeast Asia, the founders added.

That’s about all we know about the business so far, despite coming out of stealth mode a lot of information is being kept private, including the exact size of the team under wraps — we are assured, though, that it’s “lean.” The startup did confirm, however, that it raised a $6 million seed round from marquee investors Temasek, the Singapore sovereign fund, and Sequoia India, the branch of the U.S. firm that handles deals in India and Southeast Asia.

Lee said they spoke to a range of investors and chose these two for the strategic value they bring to the table, particularly in Singapore.

Those are indeed impressive backers — Temasek, in particular, isn’t known for doing seed stage investments — and that is likely down to the caliber of the founding team as much as their (mysterious) vision.

The Lee brothers are both Singaporeans returning home from Silicon Valley, where they worked with major tech firms. Silvanus spent 15 years in the Bay Area with Dropbox and then Uber, where he was a director of data science, and Linus spent six years at Twitter in California before relocating to Singapore in 2016 to lead the social media firm’s data science team in Asia Pacific.

Matched with those tenures at top tech firms, meanwhile, is Liu, who has spent significant time working within the Singapore government. That has included stints with the Land Transport Authority (LTA) and on the Ministry of Trade’s Advisory team before nearly five years with GovTech Singapore, an agency under the Prime Minister’s office.

BasisAI founders [left to right] Silvanus Lee, Liu Feng-Yuan and Linus Lee

It’s the kind of ‘dream ticket’ that you’d imagine Singapore has dreamed of: two students which cut their teeth in Silicon Valley matched with another who has been part of the country’s digital push. (And, hey, twins, too!)

Still, it remains to be seen exactly what the company will bring to market.

Silvanus told TechCrunch that BasisAI is a product-driven company — as opposed to an agency-like outfit that advises enterprises — and he revealed that it has customers piloting deployments and software right now.

“Now it feels like the right time to come back and see if we can contribute to the tech ecosystem,” he said. “There’s a lot of world-class talent here, more so than ever before, and we feel like the time is right now to build a really high caliber tech and engineering company.”

“We really want to help grow the ecosystem in Singapore,” Lee added.

09 Jan 2019

Baidu announces Apollo Enterprise, its new platform for mass-produced autonomous vehicles

Baidu made several big announcements about Apollo, its open-source autonomous vehicle technology platform, today at CES. The first is the launch of Apollo Enterprise for vehicles that will be put into mass production. The company claims that Apollo is already used by 130 partners around the world. One of its newest partners, Chinese electric vehicle startup WM Motors, plans to deploy level 3 autonomous vehicles by 2021.

Apollo Enterprise’s main product lines will include solutions for highway autonomous driving; autonomous valet parking; fully autonomous mini-buses; an intelligent map data service platform; and DuerOS (Baidu’s voice assistant) for cars.

Baidu also released Apollo 3.5, the latest version of its platform, which now supports “complex urban and suburban driving environments.” Apollo 3.5 is already used by customers including Udelv, an autonomous delivery van startup that recently partnered with Walmart to test grocery deliveries. Baidu says up to 100 self-driving vehicles based on Apollo 3.5 will be deployed in the San Francisco Bay Area and other regions in the United States.

In China, Baidu plans to launch 100 robo-taxis that will cover 130 miles of city roads in Changsha, the capital city of Hunan province. The robo-taxis will use Baidu’s V2X (i.e. vehicle-to-everything) technology, to enable them to communicate with road infrastructure, like traffic lights.

09 Jan 2019

Go-Jek’s Southeast Asia expansion runs into a roadblock in the Philippines

Southeast Asian ride-hailing challenger Go-Jek has expanded into three new markets as it bids to expand beyond its native Indonesia, but it is having major issues getting into a fourth.

The company — which rivals Grab, is valued at over $6 billion and is backed by the likes of Google and Tencent — this week suffered a blow in the Philippines where the Land Transportation Franchising and Regulatory Board (LTFRB) denied its application to operate in the country, as Rappler reports.

The issue is pretty simple: Go-Jek’s Philippines-based business — an entity called Velox Technology Philippines — is majority owned by an overseas business. (Go-Jek’s own Singapore-based Velox South-East Asia Holdings.) That violates local law which stipulates that at least 60 percent of a company should be owned by Philippines individuals or entities.

That’s a pretty major roadblock which, for now, Go-Jek doesn’t appear to have much chance adhering to without major structural change. It remains unclear how the company failed to foresee this issue, but that’s another matter altogether.

“We continue to engage positively with the LTFRB and other government agencies, as we seek to provide a much needed transport solution for the people of the Philippines,” was all Go-Jek would say when asked for comment from TechCrunch .

Meanwhile, Grab, which bought out Uber’s local business last year, claims it is compliant. A Grab spokesperson said the company’s business in the Philippines is “majority local owned.”

The company declined to provide more details, including the identity of Grab’s Philippines-based owner.

Previously, Philippines law allowed ride-hailing services to operate as ‘telecommunications services’ but that changed last year.

This week’s ruling is a blow for Go-Jek, which has moved into Vietnam, Thailand and Singapore over the last six months following a protracted $1.5 billion funding round secured last year. Go-Jek is edging close to finalizing a new investment of $2 billion which TechCrunch understands will be used to offer additional services and expand its presence in those three expansion markets.

Grab, meanwhile, has raised over $2 billion from its ongoing Series H round which the company intends to extend to $5 billion, as TechCrunch reported last month. That’s primarily motivated by an impending investment from SoftBank’s Vision Fund but TechCrunch understands that Grab is keen to raise a significant war chest as part of its battle with Go-Jek.

09 Jan 2019

Meituan partners with Nvidia, Valeo and Icona for its autonomous delivery platform

Meituan Dianping, China’s largest on-demand food delivery company, announced today at CES that it has signed three new major partners for the development of its autonomous delivery open platform. They are Nvidia, Italian automotive design company Icona, and French automotive supplier Valeo.

This is the first time Meituan Dianping, which went public four months ago in Hong Kong, has attended CES, where it exhibited its Meituan Autonomous Delivery (MAD) platform. Valeo will provide engines and sensors for MAD’s autonomous delivery vehicles and Nvidia’s technology will be used in its research and development and trial operations, while Icona will serve as a design partner for robots and vehicles.

Launched last July in Beijing, after a four-month trial, MAD’s partners already include Uditech, Segway-GX, iDriverPlus, and Roadster. As an open platform, MAD’s partners have beeen able to work on their own autonomous delivery vehicles. As TechNode notes, however, most orders still rely on a human delivery driver for at least part of the journey. For example, autonomous vehicles, including drones and low- or high-speed delivery vehicles, might gather orders from different restaurants and bring them to a pick-up point for the driver, or collect multiple orders and complete deliveries in an office park or university.

In a statement, Meituan senior vice president Wang Puzhong said “With the surging demand for food deliveries in China, Meituan is leveraging its platform and scale advantages to apply autonomous delivery technologies in its operations. We would like to work together with our partners to integrate resources from all parties to drive the large-scale and commercial application of autonomous delivery in China and around the world.”

As it develops, MAD might give Meituan Dianping an edge over its main rival, Alibaba’s Ele.me, which began drone deliveries last year that it claimks will dramatically lower its delivery costs by only requiring drivers for 15 percent of the route.

Meituan Dianping said it is now conducting trial operations of autonomous delivery in “a dozen locations in China,” including Shougang Park and Raffles City in Beijing, Xiong’an New Area in Hebei, and Shenzhen’s Lenovo Building. In addition to food delivery, Meituan Dianping is China’s largest e-commerce platform for in-store dining and also owns bike-sharing platform Mobike. It says it had 382.3 million annual transacting users and 5.5 million annual active merchants as of the end of Q3 2018 and operates in 2,800 cities and counties in China.

09 Jan 2019

Matrix India announces new $300M fund

Matrix India, one of India’s highest-profile tech VCs, is loading up for new deals after it announced a new $300 million fund for early stage investments.

This is the third fund for the Indian firm, which is associated with U.S-based Matrix Partners. Matrix India has backed over 60 startups to date, including Uber rival Ola, ambitious medical platform Practo, popular news aggregator DailyHunt and classifieds company Quikr. The plan is to continue on that road with the new fund, which was announced today but officially closed its commitments in December, according to an SEC filing in the U.S.

Matrix India has been fairly consistent with its capital. Its debut fund was an initial $150 million that was later increased $300 million, while the follow-up in 2011 came in at $300 million before being increased by $100 million following the departure of co-founding partner Rishi Navani.

No extensions are planned for round three, Avnish Bajaj — the firm’s founder and MD in India — told TechCrunch in an interview.

Bajaj said he doesn’t have concrete plans for how the capital will be spent, but he envisages 12-14 deals per year “with more bias given to seed” over Series A and B deals.

“We will continue to do early stage,” Tarun Davda, the second of Matrix India’s three MDs — explained. “We are traditional venture capital with more focus on consumer brands.”

But that’s a very founder-led approach for Matrix, which is entirely dependent on finding startups teams it can gel with and believe in.

“We get smart enough about a trend to found out whose smarter than us and pursuing it,” Bajaj explained. But “if we find a market we like but not excited by founding team, we’ll pass.”

If on board, however, Matrix helps out on a range of areas, including hiring — it has a four-person recruitment team in house — as well as in marketing and finance, if required. Bajaj said it tries to connect portfolio founders were it sees benefits, but he freely admits that many in India’s startup ecosystem are already connected and know each other so often don’t require assistance.

Matrix India managing directors [left to right] Vikram Vaidyanathan, Avnish Bajaj (also founder) and Tarun Davda

Opportunity in India

Looking at the market now, the firm’s three managing partners see cause for optimism following 2018, a year in which Indian startup founding rebounded and the country saw a range of exits, chiefly Walmart’s massive takeover of Flipkart.

Davda said that, in particular, the growth of 4G in India — which has been driven by the developer of ‘challenger telco’ Reliance Jio — has been a “game changer” for a number of the firm’s portfolio who have seen the total addressable market for their services widen massively, while average user engagements have increased, too.

Matrix India sees the growth in internet access (and quality of access) coupled with India’s growing middle class as key development drivers for internet companies and startups in the country generally.

“The scale of companies likely to be significantly larger,” Davda said, adding that the pace of growth is increasing, too.

All of these could mean that IPO exits may be on the horizon for India startups, potentially within the next 2-3 years, Bajaj said, but already exit opportunities are appearing and they don’t all need to involve a Walmart buying a Flipkart — the $16 billion, while generating huge returns, isn’t particularly repeatable for a market.

Bajaj points to acquisitive Indian category leaders — including the likes of Ola, Paytm and others — who have reached sufficient size and have looked to other India startups to build up their businesses or expand into verticals via deals.

“That’s the real story, you are starting to see liquidity into the exits markets [as domestic] companies are reaching a certain scale,” he said. “Three years from now, we’ll see 2018 as a point of time when things changed.”

A large part of that may also be the type of founders and the nature of startups in Indian in 2019.

“Today, we are seeing guys who have been part of startup ecosystem for a while, who worked at big unicorns and got excited about problems they are seeing there, start new companies,” said Mumbai-based Vikram Vaidyanathan, the firm’s third MD. “They can hit the ground running at a much faster pace.”