Year: 2019

07 Jan 2019

LG says its AI can detect home appliance problems before they happen

This morning’s LG CES press conference was, predictably, all about TVs. Big TVs. High res TVs. Rolling TVs. Smart Home at CES 2019 - TechCrunchThe company did, however, give a little stage time to its appliance line and, per usual, allotted some lip service to its ThinQ AI offering.

The company’s definition and use of artificial intelligence seems nebulous, at best from the outside. But LG, like many others, is convinced that the future of hardware is largely software based. As of this morning, that also extends to customer service.

In one of the more interesting tidbits announced during an otherwise fairly lackluster early morning press conference, LG announced ProActive Customer Care, a new ThinQ offering. Details are pretty scant at the moment, but LG claims that the technology is capable of detecting problems with home appliances before they happen — and alerting customers accordingly.

Sounds like a handy feature if it works as advertised. Actually pulling it off, however, involves a lot of moving parts — both literal and figurative. More details are likely coming later this year — and if we’re lucky, tonight at LG’s first-ever CES keynote.

CES 2019 coverage - TechCrunch

07 Jan 2019

LG is adding Apple AirPlay and HomeKit support to its TVs

There’s a trend here. After Samsung and Vizio, LG is also adding support for Apple’s ecosystem to its TV operating system webOS. Specifically, people who buy an LG TV in 2019 should be able to share content to their TVs using AirPlay 2. TVs will also be compatible with HomeKit, letting you create custom scenarios and control your TV using Siri.

“Many of our customers may also happen to have Apple devices,” Senior Director of Home Entertainment Product Marketing Tim Alessi said during the company’s CES press conference. “LG has been working with Apple as well to create a streamlined user experience. So I’m very pleased to announce today that we’re adding Apple AirPlay to our 2019 TVs.”

If you have an iPhone, iPad or Mac, you can send video content to your TV using the AirPlay icon in your favorite video app. You can also mirror your display in case you want to show some non-video content.

2019 LG TVs also support AirPlay audio, which means that you can send music and podcasts on your TV, pair your TV with other AirPlay 2-compatible speakers.

TVs at CES 2019 - TechCrunch

New LG TVs also support HomeKit. It means that you can add your TV to the Home app on your iOS device and Mac. After that, you can control basic TV features from the Home app. You can also assign Siri keywords so that you can manage your TV using Siri on your iOS device or HomePod.

HomeKit support lets you create custom actions. For instance, you can say “Hey Siri, turn on the TV” and have Siri turn on the TV and dim your Philips Hue lights.

Unlike Samsung, LG didn’t announce an iTunes app. So you can’t rent or buy movies and TV shows straight from your TV. Buying something from your phone and then using AirPlay is still a bit clunky.

LG also said that 2019 TVs come with Amazon Alexa and Google Assistant support. But this is less surprising as you can find hundreds of devices that support those voice assistants.

Finally, the company is adding a home dashboard to control a wide variety of home devices from your TV. Details are still thin on this feature. It’s unclear whether LG will roll out some of all of these software features to old TVs.

Watching all TV manufacturers add AirPlay and HomeKit support one by one reminds me of the year TV manufacturers all announced native Netflix apps for their TV. It’s clear that Apple is following in Netflix’s footsteps and opening up. Apple has been working on a subscription-based streaming service for months. And the company wants to support as many devices as possible.

CES 2019 coverage - TechCrunch

07 Jan 2019

LG is adding Apple AirPlay and HomeKit support to its TVs

There’s a trend here. After Samsung and Vizio, LG is also adding support for Apple’s ecosystem to its TV operating system webOS. Specifically, people who buy an LG TV in 2019 should be able to share content to their TVs using AirPlay 2. TVs will also be compatible with HomeKit, letting you create custom scenarios and control your TV using Siri.

“Many of our customers may also happen to have Apple devices,” Senior Director of Home Entertainment Product Marketing Tim Alessi said during the company’s CES press conference. “LG has been working with Apple as well to create a streamlined user experience. So I’m very pleased to announce today that we’re adding Apple AirPlay to our 2019 TVs.”

If you have an iPhone, iPad or Mac, you can send video content to your TV using the AirPlay icon in your favorite video app. You can also mirror your display in case you want to show some non-video content.

2019 LG TVs also support AirPlay audio, which means that you can send music and podcasts on your TV, pair your TV with other AirPlay 2-compatible speakers.

TVs at CES 2019 - TechCrunch

New LG TVs also support HomeKit. It means that you can add your TV to the Home app on your iOS device and Mac. After that, you can control basic TV features from the Home app. You can also assign Siri keywords so that you can manage your TV using Siri on your iOS device or HomePod.

HomeKit support lets you create custom actions. For instance, you can say “Hey Siri, turn on the TV” and have Siri turn on the TV and dim your Philips Hue lights.

Unlike Samsung, LG didn’t announce an iTunes app. So you can’t rent or buy movies and TV shows straight from your TV. Buying something from your phone and then using AirPlay is still a bit clunky.

LG also said that 2019 TVs come with Amazon Alexa and Google Assistant support. But this is less surprising as you can find hundreds of devices that support those voice assistants.

Finally, the company is adding a home dashboard to control a wide variety of home devices from your TV. Details are still thin on this feature. It’s unclear whether LG will roll out some of all of these software features to old TVs.

Watching all TV manufacturers add AirPlay and HomeKit support one by one reminds me of the year TV manufacturers all announced native Netflix apps for their TV. It’s clear that Apple is following in Netflix’s footsteps and opening up. Apple has been working on a subscription-based streaming service for months. And the company wants to support as many devices as possible.

CES 2019 coverage - TechCrunch

07 Jan 2019

I used VR in a car going 90mph and didn’t get sick

VR headsets make me queasy. I’m not alone. It’s a common complaint about virtual reality content but this startup might have solved the problem in the most unlikely way. Holoride wants people to use VR in the backseat of the family sedan.

My stomach is happy to report it works as advertised.

Yesterday, after strapping on an Oculus Go, I was flung around a race track outside of Las Vegas at speeds approaching 90 mph and I didn’t get sick. In fact, after the ride was completed, I was shocked to find out we were going faster than 35 mph. Holoride’s system was entertaining and distracting. It removed me from the ride and placed me in a space battle with Iron Man and Rocket.

After the demo I was left with just one thought: The future of in-vehicle entertainment could be virtual reality.

Here’s how it worked.

After sitting down in the back of Audi’s new electric SUV, the e-tron, a company representative fitted me with an Oculus Go headset that was wired to the car. I was handed a remote and told to follow along.

Marvel’s Rocket appeared as my instructor. He said I was to help him and Iron Man defeat some of Thanos’ baddies by shooting them down while we fly through space.

And off we went — both in the game and on the track. It felt just like a ride at Disney World.

The content on the screen matched the dynamics of the vehicle. As the Audi SUV whipped around the track, the content was synced with the movements.

When the e-tron bared left, my rocket ship in the game bared left. When the e-tron flew down the track’s straightaway, my rocket stayed on its course. Meanwhile, I was in the backseat smiling like a child as I waved around a remote control trying my hardest to save the universe from Thanos.

Somehow, I didn’t get sick.

Holoride’s secret sauce involves matching the VR content with the slight movements of the vehicle. The content compensates everything from bumps to swerves to sudden stops. The company sees a future when passengers can endure long car rides free of boredom and without car sickness.

The possibilities of this technology is compelling. Nevermind entertaining passengers, motion sickness affects a lot of people and this appears to eliminates it. If programmed for a plane or train or long distance bus ride, Holoride’s system could allow for a more comfortable ride.

Holoride (no relation to Microsoft’s HoloLens) developed the technology inside Audi over the last two years. The automaker spun out the company, freeing it up to work with other car makers to put its system in their vehicles.

VR’s tendency to induce motion sickness is one of its biggest hurdles, and that’s with most people experiencing it while just standing there. Add a moving vehicle to the mix — like when you’re trying to use VR to space out as the passenger on a roadtrip — and your inner ear is getting all kinds of mixed signals. Holoride aims to turn that challenge into a feature.

This early demo shows Holoride is on the right path but I fear it’s a steep climb to gain content and users. Holoride worked with Disney Games and Interactive Experiences to develop the content.

The demo I experienced left me impressed. It featured everything I want: interactive content, marquee characters, and a fun story line. But I could only play this game a few times before I would get bored. The novelty would probably last a bit longer on my kids, but not much.

The Holoride founders tell TechCrunch it intends to release an SDK by year’s end that would open the platform to developers. It’s unclear if current VR content could be easily ported to the system.

[gallery ids="1765932,1765930,1765929,1765927,1765926"]

While Holoride says it’s an independent company, the roots of this startup are all Audi. The automaker holds a minority interest through subsidiary Audi Electronics Venture, which developed the technology. Audi will license the technology to Holoride and the startup will use an open platform to allow any automaker from Ford to Tesla and everyone in between as well as content developers to create whatever reality formats they desire.

Nils Wollny, head of digital business at Audi co-founded Holoride along with Marcus Kuhne, who was project lead of Audi’s VR experience and Daniel Profendiner, a software engineer at the company. Wollny is Holoride’s new CEO.

The co-founders began working on VR in 2014, but the project started in earnest two years ago when it partnered with Disney Games and Interactive Experiences.

The system needs to be configured for different vehicles. That’s part of the development process. Right now, in Holoride’s development cycle, a Holoride experience programmed for an Audi etron will not work in a Chevy Tahoe. A person couldn’t take the headset from one vehicle to another.

A lot of questions remain about for Holoride. Though Audi’s name is attached to the project, Holoride is an independent company. The founders tell TechCrunch it has plenty of runway before it needs to look for another round of investment.

Few technology demos have left me as impressed as I was with this system. But developing a compelling demo is different from building a successful content company. I, for one, would love to live in a future where I could strap on a headset and eliminate motion sickness and everyone else on an intercontinental flight.

07 Jan 2019

I used VR in a car going 90mph and didn’t get sick

VR headsets make me queasy. I’m not alone. It’s a common complaint about virtual reality content but this startup might have solved the problem in the most unlikely way. Holoride wants people to use VR in the backseat of the family sedan.

My stomach is happy to report it works as advertised.

Yesterday, after strapping on an Oculus Go, I was flung around a race track outside of Las Vegas at speeds approaching 90 mph and I didn’t get sick. In fact, after the ride was completed, I was shocked to find out we were going faster than 35 mph. Holoride’s system was entertaining and distracting. It removed me from the ride and placed me in a space battle with Iron Man and Rocket.

After the demo I was left with just one thought: The future of in-vehicle entertainment could be virtual reality.

Here’s how it worked.

After sitting down in the back of Audi’s new electric SUV, the e-tron, a company representative fitted me with an Oculus Go headset that was wired to the car. I was handed a remote and told to follow along.

Marvel’s Rocket appeared as my instructor. He said I was to help him and Iron Man defeat some of Thanos’ baddies by shooting them down while we fly through space.

And off we went — both in the game and on the track. It felt just like a ride at Disney World.

The content on the screen matched the dynamics of the vehicle. As the Audi SUV whipped around the track, the content was synced with the movements.

When the e-tron bared left, my rocket ship in the game bared left. When the e-tron flew down the track’s straightaway, my rocket stayed on its course. Meanwhile, I was in the backseat smiling like a child as I waved around a remote control trying my hardest to save the universe from Thanos.

Somehow, I didn’t get sick.

Holoride’s secret sauce involves matching the VR content with the slight movements of the vehicle. The content compensates everything from bumps to swerves to sudden stops. The company sees a future when passengers can endure long car rides free of boredom and without car sickness.

The possibilities of this technology is compelling. Nevermind entertaining passengers, motion sickness affects a lot of people and this appears to eliminates it. If programmed for a plane or train or long distance bus ride, Holoride’s system could allow for a more comfortable ride.

Holoride (no relation to Microsoft’s HoloLens) developed the technology inside Audi over the last two years. The automaker spun out the company, freeing it up to work with other car makers to put its system in their vehicles.

VR’s tendency to induce motion sickness is one of its biggest hurdles, and that’s with most people experiencing it while just standing there. Add a moving vehicle to the mix — like when you’re trying to use VR to space out as the passenger on a roadtrip — and your inner ear is getting all kinds of mixed signals. Holoride aims to turn that challenge into a feature.

This early demo shows Holoride is on the right path but I fear it’s a steep climb to gain content and users. Holoride worked with Disney Games and Interactive Experiences to develop the content.

The demo I experienced left me impressed. It featured everything I want: interactive content, marquee characters, and a fun story line. But I could only play this game a few times before I would get bored. The novelty would probably last a bit longer on my kids, but not much.

The Holoride founders tell TechCrunch it intends to release an SDK by year’s end that would open the platform to developers. It’s unclear if current VR content could be easily ported to the system.

[gallery ids="1765932,1765930,1765929,1765927,1765926"]

While Holoride says it’s an independent company, the roots of this startup are all Audi. The automaker holds a minority interest through subsidiary Audi Electronics Venture, which developed the technology. Audi will license the technology to Holoride and the startup will use an open platform to allow any automaker from Ford to Tesla and everyone in between as well as content developers to create whatever reality formats they desire.

Nils Wollny, head of digital business at Audi co-founded Holoride along with Marcus Kuhne, who was project lead of Audi’s VR experience and Daniel Profendiner, a software engineer at the company. Wollny is Holoride’s new CEO.

The co-founders began working on VR in 2014, but the project started in earnest two years ago when it partnered with Disney Games and Interactive Experiences.

The system needs to be configured for different vehicles. That’s part of the development process. Right now, in Holoride’s development cycle, a Holoride experience programmed for an Audi etron will not work in a Chevy Tahoe. A person couldn’t take the headset from one vehicle to another.

A lot of questions remain about for Holoride. Though Audi’s name is attached to the project, Holoride is an independent company. The founders tell TechCrunch it has plenty of runway before it needs to look for another round of investment.

Few technology demos have left me as impressed as I was with this system. But developing a compelling demo is different from building a successful content company. I, for one, would love to live in a future where I could strap on a headset and eliminate motion sickness and everyone else on an intercontinental flight.

07 Jan 2019

Rokid debuts Project Aurora computing interface

Augmented reality has been a bit of a sleeper at this year’s CES. It seems likely we’ll see a bit more on that front next month at Mobile World Congress. After all, smartphones are largely considered the first frontier for AR adoption. Still, that’s not going to stop some companies from going all-in with head mounted displays.

Rokid has been showing off its own solution for the space since roughly this time last year — though back then they were still very much in the early prototype phase. Things have progressed a bit in the intervening 365 days, and the company claims to be “nearing mass-production” with plans to start shipping product in the spring.

AR/VR at CES 2019 - TechCrunch

The latest version of Rokid Glass is 40 percent smaller than the version shown off last year. Even so, these should not be regarded as mainstream hardware. Like so many other AR glasses we’ve seen in recent years, the company said the devices are designed to be used as “an open hardware and software platform where all clients and partners can build industrial and enterprise software use-cases. Various applications include manufacturing, product inspection, field service and remote conferencing.”

This week at the show, Rokid will be showing off Project Aurora, the above goggle-looking hardware, which is designed to offer a sort of surrogate for your existing hardware — things like PCs and tablets. It’s a way, I suppose to get away from the screen without actually, you know, getting away from the screen.

Here’s what the company had to say in a press release, “By leveraging the ever-increasing computing power of mobile devices, Project Aurora supplements these robust experiences by providing a lightweight form factor, industry-leading display quality, and multimodal handsfree input. Project Aurora will connect consumers to rich, immersive AR content and experiences that were previously unattainable with such a lightweight smart glass, and we’re excited to share how the future looks through it.”

From the sound of it, the company’s angling to offer up a take on the Minority Report-style tech that has long been synonymous with futuristic interfaces. How it actually plays out in person is another question, entirely, of course. We should get a closer look this week at CES.

CES 2019 coverage - TechCrunch

07 Jan 2019

Rokid debuts Project Aurora computing interface

Augmented reality has been a bit of a sleeper at this year’s CES. It seems likely we’ll see a bit more on that front next month at Mobile World Congress. After all, smartphones are largely considered the first frontier for AR adoption. Still, that’s not going to stop some companies from going all-in with head mounted displays.

Rokid has been showing off its own solution for the space since roughly this time last year — though back then they were still very much in the early prototype phase. Things have progressed a bit in the intervening 365 days, and the company claims to be “nearing mass-production” with plans to start shipping product in the spring.

AR/VR at CES 2019 - TechCrunch

The latest version of Rokid Glass is 40 percent smaller than the version shown off last year. Even so, these should not be regarded as mainstream hardware. Like so many other AR glasses we’ve seen in recent years, the company said the devices are designed to be used as “an open hardware and software platform where all clients and partners can build industrial and enterprise software use-cases. Various applications include manufacturing, product inspection, field service and remote conferencing.”

This week at the show, Rokid will be showing off Project Aurora, the above goggle-looking hardware, which is designed to offer a sort of surrogate for your existing hardware — things like PCs and tablets. It’s a way, I suppose to get away from the screen without actually, you know, getting away from the screen.

Here’s what the company had to say in a press release, “By leveraging the ever-increasing computing power of mobile devices, Project Aurora supplements these robust experiences by providing a lightweight form factor, industry-leading display quality, and multimodal handsfree input. Project Aurora will connect consumers to rich, immersive AR content and experiences that were previously unattainable with such a lightweight smart glass, and we’re excited to share how the future looks through it.”

From the sound of it, the company’s angling to offer up a take on the Minority Report-style tech that has long been synonymous with futuristic interfaces. How it actually plays out in person is another question, entirely, of course. We should get a closer look this week at CES.

CES 2019 coverage - TechCrunch

07 Jan 2019

Ring is making a peephole camera and a bunch of new outdoor smart lights

Ring — the security company acquired by Amazon for a billion-plus dollars last year — is launching a bunch of stuff at CES.

First up: the Door View Cam.

While at first glance it looks pretty similar to Ring’s existing doorbell cameras, there’s a key difference here: it’s meant to go on your door itself, replacing the glass peep hole viewer rather than replacing your doorbell.

Because no one wants a bunch of wires running across their door, this new cam runs off a battery that’ll live on the inside half of your door. A button on the face acts as a sort of doorbell — but because people might not automatically think to push a button on your door (rather than off to the side somewhere, as doorbells usually are), it also has an impact sensor that’ll automatically detect when someone knocks.

And, for good measure, it’ll still work as a good ol’ fashion analog viewer.

Ring says the Door View Cam should hit the US “later this year” for $199.

Next, a bunch of new accessories to tie into the existing Ring Alarm security system. Pictured from left to right above, they’ve got:

  • A $35 Smoke/CO listener. It’s meant to sit next to existing smoke alarms (not replace them) and listen for any alarms, triggering your Ring should the need arise.
  • A $35 flood/freeze sensor, which you can sit in places like your basement to have it ping your phone if it detects water on the floor or temperatures below freezing
  • A $30 siren, in case you want more sirens around the house blaring when the alarm goes off.

And, last but not least, they’ve got a bunch of new smart lighting products, all of which tie into Ring and can do things like fire up your doorbell cam a few seconds before people are directly in front of your door.

There’s a $70 wired floodlight (sort of like their existing smart floodlight, minus the camera).

A $40 spotlight, meant for places like porches and sheds

A $30 motion-activated path light, meant for… well, paths.

A $18 motion sensor/light meant for stairways

And a $25 motion sensor, no light included.

Smart Home at CES 2019 - TechCrunch

If you’ve already got power running to landscape lightning around your yard, there’s no need to tear it all up again: they’ve built a $100 low-voltage transformer meant to be dropped into existing setups to let them pull sufficient juice to power everything above.

As you might expect from an Amazon-owned company, it all plays friendly with Alexa. So things like “Alexa, turn on the lights in my backyard” will work.

Ring says the new lightning devices will go up for pre-order today on Ring.com and Amazon, and it all should start shipping out by March 6th.

Overall, it’s a pretty dang solid CES showing from Ring. It’s easy to slip up a bit and lose momentum after an acquisition, as you get used to the new bosses, structure, and logistics — but less than a year after being bought, Ring is coming out swinging with over half a dozen new products all meant to compliment their existing lineup.

CES 2019 coverage - TechCrunch

07 Jan 2019

Ring is making a peephole camera and a bunch of new outdoor smart lights

Ring — the security company acquired by Amazon for a billion-plus dollars last year — is launching a bunch of stuff at CES.

First up: the Door View Cam.

While at first glance it looks pretty similar to Ring’s existing doorbell cameras, there’s a key difference here: it’s meant to go on your door itself, replacing the glass peep hole viewer rather than replacing your doorbell.

Because no one wants a bunch of wires running across their door, this new cam runs off a battery that’ll live on the inside half of your door. A button on the face acts as a sort of doorbell — but because people might not automatically think to push a button on your door (rather than off to the side somewhere, as doorbells usually are), it also has an impact sensor that’ll automatically detect when someone knocks.

And, for good measure, it’ll still work as a good ol’ fashion analog viewer.

Ring says the Door View Cam should hit the US “later this year” for $199.

Next, a bunch of new accessories to tie into the existing Ring Alarm security system. Pictured from left to right above, they’ve got:

  • A $35 Smoke/CO listener. It’s meant to sit next to existing smoke alarms (not replace them) and listen for any alarms, triggering your Ring should the need arise.
  • A $35 flood/freeze sensor, which you can sit in places like your basement to have it ping your phone if it detects water on the floor or temperatures below freezing
  • A $30 siren, in case you want more sirens around the house blaring when the alarm goes off.

And, last but not least, they’ve got a bunch of new smart lighting products, all of which tie into Ring and can do things like fire up your doorbell cam a few seconds before people are directly in front of your door.

There’s a $70 wired floodlight (sort of like their existing smart floodlight, minus the camera).

A $40 spotlight, meant for places like porches and sheds

A $30 motion-activated path light, meant for… well, paths.

A $18 motion sensor/light meant for stairways

And a $25 motion sensor, no light included.

Smart Home at CES 2019 - TechCrunch

If you’ve already got power running to landscape lightning around your yard, there’s no need to tear it all up again: they’ve built a $100 low-voltage transformer meant to be dropped into existing setups to let them pull sufficient juice to power everything above.

As you might expect from an Amazon-owned company, it all plays friendly with Alexa. So things like “Alexa, turn on the lights in my backyard” will work.

Ring says the new lightning devices will go up for pre-order today on Ring.com and Amazon, and it all should start shipping out by March 6th.

Overall, it’s a pretty dang solid CES showing from Ring. It’s easy to slip up a bit and lose momentum after an acquisition, as you get used to the new bosses, structure, and logistics — but less than a year after being bought, Ring is coming out swinging with over half a dozen new products all meant to compliment their existing lineup.

CES 2019 coverage - TechCrunch

07 Jan 2019

LG’s ridiculous retractable TV takes a step closer to reality

Will LG’s over-the-top rollable TV ever be real? And at the end of the day does it really matter? The company offered another glimpse at the 65-inch LG Signature OLED TV R (model 65R9) during its CES press conference. It’s ever bit as big, brush and completely unnecessary as ever.

Ultimately these kinds of devices are a way to plant a flag in the sand — to show off the possibilities from all the money they’re pumping into R&D. More than likely, such a set isn’t coming home with you any time soon — and even if you could get your hands on it, would it ultimately be worth it?

For one thing there’s the price. LG won’t even ballpark a device like this, though a rep from the company did suggest that it will ultimately be more expensive than even its giant new 8K set. And for what, really? TVs at CES 2019 - TechCrunch The ability to stash away a TV when not in use? For all the novelty of such a thing, how practically is it, ultimately? Is that precious counter space? Perhaps you can eat meals on there when not watching TV.

Were I in a position to drop that much on a set, I would almost certainly invite people over, ask if they wanted to watch some TV, wait for them to ask where my set is and then, boom, there’s a TV slowly rising from a countertop, like some sort of one-percenter magic trick.

That said, the technology pretty neat. We got a demo before the event, and there was a sufficient amount of oohing and aahing among the tech press present. There are also some neat tricks on board. The base essentially works as a giant sound bar, projecting an approximation of a 4.2 surround system.

There’s also a mode where the drops down three-fourths the way and doubles as a kind of menu bar. From here you can listen to music, have it double as a large digital picture frame and even beam some white noise into the room.

There will also likely be Alexa and Assistant functionality on board when it hits the market, meaning the screen can double as the world’s biggest and most expensive Echo Show.

Pricing and available are, naturally, still very much up in the air.

CES 2019 coverage - TechCrunch