Year: 2019

18 Nov 2019

BMW unveils the powerful i4 electric sedan with 530 hp, 373 miles of range

BMW just took the wraps off its first purely electric premium mid-size sedan. Appropriately called the i4, the vehicle is powered by the company’s fifth-generation eDrive platform and is just part of the company’s upcoming onslaught of EVs. But put down the credit card. This car isn’t coming until late 2021 at the earliest.

Right now, BMW says the i4 will produce 530 hp, making it more potent on paper than BMW’s formidable M3. Combined with the 80-kWh battery, it’s good for a 0 to 62 mph sprint in about 4 seconds and a top speed of 125 mph. The WLTP cycle, which is different from the EPA ratings, clocks in at 600 kilometers, or about 373 miles.

The i4 uses the fifth-generation BMW eDrive, which will be first available in the iX3 in 2020, followed by the iNEXT. BMW says this platform features a brand new electric motor, power electronics, charging unit, and high-voltage battery. The battery implementation in the i4 is flat, according to BMW’s press release, and weighs 550 kilograms. For reference, the battery pack in the Tesla Model 3 weighs 480 kg.

A lot of questions remain about the i4, including the final design. BMW is showing off the model with camouflage signaling there could be changes in the sheet metal. The price is still yet to be announced, along with how it will sit within BMW’s 4 series lineup. Right now, the i4 looks excellent, but it’s still a few years out, and the landscape will likely look different by the time it hits dealers.

18 Nov 2019

Pitch on stage at TechCrunch’s Robotics & AI show – March 3 at UCBerkeley

On March 3 next year, TechCrunch will host the fourth annual TC Sessions: Robotics + AI at UC Berkely’s Zellerbach Hall. This time around we’re adding a new twist to the incredible line-up of speakers, breakout sessions and Q&As: It’s a pitch off for early-stage companies in the robotics and AI space.

How it works: The night before the event, ten startups, chosen through an online application process, will pitch at a private event with TechCrunch Editors, main stage speakers, and industry experts. A panel of VC judges will select the top 5 teams to then pitch the next day on the main stage at TC Sessions: Robotics + AI the next day.

It is a once in a lifetime opportunity for founders to get their company in front of the tier one leaders and investors in the industry as well as receive video coverage on TechCrunch. We expect 1500 attendees at the show and tens of thousands online.

Extra treat: Each of the ten startup team finalists will receive two free tickets to attend the show the next day.

Apply here by February 1. TechCrunch will review applications and notify companies by Feb. 15 so the founders have time to prepare. So, what are you waiting for? Get some spotlight!

Not interested in the pitch off but want to attend this fantastic, show, Grab your Early Bird pass here before it’s too late!

18 Nov 2019

Google Maps tests a social networking feature with the ability to ‘follow’ Local Guides

Google Maps will soon begin testing a new feature that’s more common to social networks like Facebook, rather than a maps app: the ability to find and follow other users. In Google Maps’ case, it’s specifically rolling out the ability to follow top “Local Guides” — its community members who actively review business and share photos and other knowledge to Google Maps, as part of a larger rewards program.

The Local Guides program launched in 2015 as a way to take on Yelp Elites, by allowing the most active Maps contributors to earn status as a tastemaker of sorts for their own hometown. Guides write more in-depth business reviews and post photos in order to help other Google Maps users learn about the area.

In exchange, they receive a variety of perks like early access to new features, exclusive local meetups, free access to Google services, discounts and coupons, and more.

Now, Google says, it it’s kicking off a pilot program that will allow Google Maps users in select markets to follow top Local Guides by clicking a new “Follow” button on these users’ profile pages. By doing so, the Guides’ recommendations will be surfaced for you when you’re using Google Maps. In a new section on the “For You” tab in the app, you’ll find the area recommendations from the Local Guides.

Google is piloting the program in Bangkok, Delhi, London, Mexico City, New York, Osaka, San Francisco, São Paulo, and Tokyo, for the time being. Presumably, if all goes well, it would expand to more markets.

The feature is the latest move by Google Maps to take on Facebook as the first stop for discovering area businesses and keeping up with their news, events, sales, and more. Just over a year ago, Google rolled out a “Follow” feature for tracking businesses on the Maps app, which later expanded to iOS. This summer Google launched a host of tools for local businesses that allowed them to update their photos and profiles on Google Maps, claim a short URL, and send offers to customers — all features that challenge Facebook Pages.

But until now, Google’s focus has been on getting users to follow and interact with businesses themselves, not other users.

Of course, there’s one big caveat to the Local Guides program in terms of using it as a good source for business information: it’s crowdsourced info from regular people, not professional critics or reviewers. That means the quality of the Local Guides’ reviews can be fairly hit-or-miss. Meanwhile, Google seems more concerned with Local Guides’ engagement and quantity of reviews, rather than review accuracy or quality.

Often, the Local Guides’ reviews lack any criticism, but are simply non-detailed posts about the business in question. For example, many restaurant reviews don’t say much more than “the food is amazing! can’t wait to go back!,” or some variation of this with a few more words. They often read no better (and sometimes much worse) than the other user reviews on the Google Maps app. That’s not to say all Local Guides’ reviews are unhelpful — many do make an effort — but just seeing a review labeled as being from a “Local Guide” is no indication of the review’s quality.

However, the new recommendations feature coming to these 9 test markets will focus more on the Local Guides’ photos, rather than their words. On the “For You” tab of Google Maps, their recommendations will be on display in the form of photo collages — only by clicking through will you see what they wrote. The effect is one where there’s a bit of an Instagram-like feel to the Google Maps app.

The new feature was announced at Google’s annual Local Guides summit. Here, Google also shared how its Local Guides community has grown to around 120 million people across 24,000 cities and towns. But this is another confirmation that the company is celebrating user growth, but not necessarily with an eye on review quality. Unfortunately, if Local Guides can’t all be trusted to offer compelling, detailed and fair reviews, people will not consider them of interest, and won’t be compelled to “follow” anyone here for those sorts of recommendations.

Google didn’t say when the “Follow” feature would launch into pilot testing in these markets, just that it would be arriving “soon.”

18 Nov 2019

Weber’s new SmokeFire pellet grill uses June technology for smart cooking

BBQ legend Weber is getting into the connected cooking game with their new SmokeFire grill, which uses wood pellets for fuel and which incorporates technology developed by Weber in partnership with appliance startup June for WiFi-enabled smart cooking.

The SmartFire grill, which will be available for pre-order in the U.S. starting on Cyber Monday and which will star shipping early next year, is a first in more ways than one for Weber. Yes, it packs in connected smart cooking – but it’s also the first time Weber has made a pellet grill, a style of outdoor cooker popularized by Traegar, and useful for both low and slow smoking, as well as high-heat grilling like a more traditional coal, natural gas or propane BBQ.

Weber may not have a history of building pellet grills, but it does have a very strong reputation when it comes to outdoor cooking appliances. The business introduced its iconic Kettle Grill back in 1952, and consistency racks up top marks for its range of BBQs, known for their even, consistent temperatures and long-term durability.

[gallery ids="1913242,1913241,1913240,1913235,1913239,1913238,1913237,1913236"]

This legacy cooking industry heavyweight apparently decided to partner with June once word of the startup’s own Smart Oven started circulating around the office. June and Weber teamed up to test thousands of recipes in the development of the Weber Connect smart grilling software, which provides step-by-step directions ranging from prep through the entire cook, as well as a an ETA on whatever you’ve got on the grill, delivered to and controlled from your smartphone.

The SmartFire comes in two different sizes, with 24″ and 36″ grilling surfaces respectively, for $999 and $1,199 respectively. The design looks like what you’d expect from a pellet grill – with the interesting choice of locating the hopper wherein you feed said pellets to the back of a small prep shelf on the right side of the grill. If you’re new to pellet grills, they feed these processed wood pellets, which produce great smoke but very little ash because of their high-efficiency burn, in a controlled manner that keeps temperature inside the grill consistent where you set it.

Low and slow is a great way to grill, and having intelligent cooking features to guide you along the way should help alleviate rookie mistakes like over and undercooking. Plus, it’s just exciting to imagine what Weber can do withs its first pellet grill.

18 Nov 2019

Bill McDermott takes reins as ServiceNow CEO sooner than expected with new CFO

When former SAP CEO Bill McDermott announced that he was stepping down in October after a decade in the position it was pretty unexpected. He indicated at that point, he would stay until the end of the year to help with the transition to new leadership — then ServiceNow hired him to be its CEO just a few weeks later. Today, the company announced, McDermott has taken over his duties earlier than expected.

The company also announced it has filled its vacant CFO job, hiring Gina Mastantuono, who previously served in similar roles at Ingram Micro and Revlon, and has more than 20 years experience in finance.

It was a game of CEO musical chairs when ServiceNow announced on October 22nd that current CEO John Donahoe was leaving to be CEO at Nike. The company also announced it was bringing in McDermott, who had spent the previous decade at SAP.

It is a time of transition for ServiceNow, having to replace both a CFO and CEO, but they landed two experienced pros, who should help continue to guide the company into the future. The company has stated that it hopes to eventually achieve a $10 billion revenue goal under the new leadership team.

As I wrote in a piece analyzing his move to ServiceNow, McDermott seemed to fully embrace that challenge, even though he has a ways to go:

McDermott has his work cut out for him. The company’s 2018 revenue was $2.6 billion. Still, he fully embraced the $10 billion challenge. “Well let me answer that very simply, I completely stand by [the $10 billion goal], and I’m looking forward to achieving it,” he said with bravado during today’s call.

Mastantuono has a lot in common with McDermott, who also came from a much larger organization to help lead ServiceNow to the next level. At her previous position at Ingram Micro she led finance for a company with $50 billion in revenue and more than 200,000 customers.

Mastantuono sees a company with great potential as she takes over to guide the financial side of the organization. “ServiceNow is highly regarded by its customers and has tremendous momentum and opportunity to enable digital transformation and help make work, work better for people,” she said in a statement.

The new leadership duo has its work cut out for it, but it’s a company with lots of room for growth. It will now be up to McDermott and Mastantuono to lead it into that next phase.

18 Nov 2019

Microsoft winds down its bigger plans for Cortana with mobile app shutdown

At Microsoft’s Ignite conference this month, the company announced a new vision for its personal productivity assistant, Cortana — one which aimed to make it more useful in your day-to-day work, including email, but one which also saw Microsoft scaling its ambitions back from Cortana as a true Siri, Alexa or Google Assistant competitor. Now, the other shoe has dropped, as Microsoft says it’s planning to shut down its standalone Cortana mobile apps across a number of markets.

The company quietly revealed its plans to wind down support for Cortana on iOS and Android in several regions, with an end-of-life date of January 31st, 2020. After this point, Cortana mobile app will no longer be supported. Microsoft also said it will release an updated version of its Microsoft Launcher, that will have Cortana removed.

Microsoft tells us the impacted markets include Great Britain, Australia, Germany, Mexico, China, Spain, Canada, and India. While the U.S. isn’t in this list today, it would not be surprising to see its support pulled at a later date. The Cortana app for iOS is only ranked No. 254 in the Productivity category on the App Store, and only No. 145 on Google Play, according to current data from Sensor Tower.

After Jan. 31, 2020 the Cortana content users had created like reminders and lists will no longer function in either the Cortana mobile applications or in the Microsoft Launcher, but will continue to be accessible through Cortana on Windows. In addition, Cortana’s reminders, lists, and tasks are automatically synced to the recently updated Microsoft To Do application, which will continue to work.

Microsoft has been steadily dialing back its plans for Cortana over the past couple of years. At Microsoft’s Build 2018 event, the company showed off Cortana’s interoperability with Alexa, for example — an admission of sorts that Cortana wasn’t powerful enough on its own to serve the needs of voice assistant users. And this January, Microsoft CEO Satya Nadella said the company no longer saw Cortana as an Alexa competitor and ended its plans to go in the direction of Cortana-powered smart speakers.

“Cortana is an integral part of our broader vision to bring the power of conversational computing and productivity to all our platforms and devices,” a Microsoft spokesperson told TechCrunch in a statement. “To make Cortana as helpful as possible, we’re integrating Cortana deeper into your Microsoft 365 productivity apps, and part of this evolution involves ending support for the Cortana mobile app on Android and iOS.”

 

18 Nov 2019

SmartNews raises $92M at a $1.2B valuation

Looks like there’s still money to be made in news aggregation — at least according to the investors backing the news app SmartNews.

The company is announcing the close of a $92 million round of funding at a valuation of $1.2 billion. The funding was led by Japan Post Capital Co. and ACA Investments, with participation from Globis Capital Partners Co., Dentsu, and D.A. Consortium.

This includes the $28 million that SmartNews announced in August, and it brings the startup’s total funding to $182 million.

News aggregation apps seemed to everywhere a few years ago, and while they haven’t exactly disappeared, they didn’t turn into unicorns, with many of them acquired or shut down.

However, Vice President of U.S. marketing Fabian-Pierre Nicolas told me that SmartNews has a few unique advantages. For one thing, it uses machine learning rather than human curation to “thoughtfully generate a news discovery experience” that’s personalized to each user.

SmartNews team

Secondly, he said that many news aggregators treat the publishers creating the content that they rely on “like a commodity,” whereas SmartNews treats them as “true partners.” For example, it’s working with select publishers like Business Insider, Bloomberg, BuzzFeed and Reuters on a program called SmartView First, where articles are presented in a custom format that gives publishers more revenue opportunities and better analytics.

Lastly, he said SmartNews has focused on only two key markets — Japan (where the company started) and the United States. And it sounds like one of the main goals with the new funding is to continue growing in the United States.

Nicolas also suggested that there are some broader trends that SmartNews is taking advantage of, like the fact that the shift to mobile news consumption is still underway, particularly for older readers.

And then there’s “the loss of trust in some news sources — political news, especially” which makes SmartNews’ curated approach seem more valuable. (It also recently launched a News From All Sides feature to show coverage from different political perspectives.)

As for monetization, he said SmartNews remains focused on advertising.

Yes, there’s a growing interest in subscriptions and paywalls, which is also reflected in subscription news aggregators like Apple’s News+, but Nicolas said, “Eighty-five to ninety percent of Americans are not subscribing to news media. We believe those 85 to 90 percent have a right to have quality information as well.”

18 Nov 2019

The Mustang Mach-E is the exciting shape of the electric future

Ford just unveiled its first EV and it’s stunning. Called the Mustang Mach-E it appears to get a lot of things right. From the branding to little surprises, the Mustang Mach-E looks to be a hit.

“We knew we had to do something different and something exciting and something only Ford could do,” Kumar Galhotra, president of Ford North America said at a press event prior to the Sunday unveiling. I think she’s right. The Mustang Mach-E is the ideal shape of the mass-produced electric future. Henry Ford would be proud. This is an electric car for the masses.

It’s a Mustang

It starts with branding. I hate it. The car guy in me is sad that a Mustang will soon be available in a four-door version. And electric. And lifted. That’s not a Mustang, I want to say. A Mustang is a sports car. And yet a Mustang is an affordable, reliable vehicle, and that’s exactly why Ford is calling its first EV a Mustang.

Branding is critical for the electric future. Ford is using an established brand that resonates with buyers. Look for this again and again as car companies unveil an electric version of current and past vehicles. An electric Ford F-150 and an electric Jeep Cherokee.

Instead of inventing a new model line, like Chevy tried to do with the Bolt, companies will look to convert familiar models to electric. The switch should make for more comfortable transitions. With the Chevy Bolt, consumers understand it is electric but are still left with new questions. How does the driver sit in a Bolt? Is a Bolt a low-end model? What will the resell value of a Bolt be in 3 years. With an established model, say a Chevy Cruze, Buick Regal, or BMW 3 series, a lot of the questions are more easily answered. Consumers are familiar with the branding and the meaning behind the model.

With the Mustang Mach-e, ford is addressing many questions with just the name. The Mach-e will be fast (it is), it will be smallish (it’s a small crossover), and it will be competitively priced (at $40,000 it is).

For example, other companies like jeep, Honda, and Subaru will likely follow the same scheme. It’s easier for the consumer to rehash current brands. An electric Jeep Charake would be a capable, mid-range vehicle with a tall ride height, sophisticated all-wheel drive system, and seating for five. An electric Honda Civic would be a small, affordable car while an electric Subaru Impreza would offer an electric powertrain on a car-based AWD platform.

Likewise, unnecessary questions arise if Jeep or Honda or any other car company bring an EV to market under a new name.

There risk in using a legacy name. It can be offensive to die-hard and vocal enthusiasts. Ford is getting backlash with the Mach-e name. I find it offensive on a car guy level. That’s not a mustang, I want to yell. Taking a step back, it’s easy to see Ford’s justification.

Chevrolet rereleased the Blazer last year and experienced a similar revolt. A blazer is supposed to be a beefy off-roader and not the small, sporty crossover of the current version.

The Mustang brand is arguably one of the most valuable Ford assets. It’s been around for more than 50 years. Car companies invest fortunes in building and marketing brands and models. It often takes generations to get consumer buy-in, and at that point, car companies treat them with careful consideration. With the Mustang Mach-E, Ford must have abundant data that shows a projected success.

The simple interior

The Mustang Mach-E follows the Tesla Model 3 design language: Big screen in the middle and not much else. The Mach-E builds on the Model 3 to make it a bit more palatable by including an LCD screen in front of the driver. The Bolt did this, too, but the Chevy didn’t go far enough. With the Mach-E and the Model 3, Ford and Tesla are utilizing smart manufacturing techniques, which will likely be replicated across the automotive industry — for better or worse.

Each car maker manufacturers switches and dials and screens that are installed throughout its models. A part bin, in car lingo. Often, switches are shared between brands. A switch in Audi could find its way into a Lambo as both brands are in the VW family. This is done to reduce costs. Why make a different window switch for each brand when a window switch is a window switch?

The Model 3 and the Mach-E do not have any physical buttons in their center stacks. A massive screen handles climate control, media playback, and more. Instead of making and installing gobs of little switches, Ford, Tesla, and other automakers are using a single screen to do the same functions. This makes scaling across brands and markets easier. Suddenly, without buttons, car companies can reduce the number of parts, working hours, and troubleshooting to a single device. This also makes building a car for different markets easier. Instead of building physical in a different language or for driving on the other side of the road, car companies need to rejigger the software.

This single-screen setup needs the right software, and the Mach-E is the first to demonstrate Ford’s Sync 4 system. It looks great to me with persistent controls for climate and a logical layout. Is it functional? I haven’t used it yet.

Thankfully, there’s still one physical knob: volume control. Volume should always be controlled by a spinning knob instead of a sliding bar. Always.

These screens offer car companies to integrate branding into the vehicles further. Expect Lincoln models to use similar software but with a different design scheme from Ford models. Likewise, Acura software will be similar to Honda’s but with a more sporty, upscale feel.

The little surprises

The Mach-E has several surprises, and that’s thanks to the electric platform.

The majority of the vehicles on the market right now run electric systems based on a decades-old system. It’s limiting though carmakers are pushing it as far as it can go. The move to electric opens countless opportunities to designers and engineers. Features and details that were fantasy are now possible.

The Mach-E doesn’t have traditional door handles. Instead, it has small buttons that release the doors. What happens when the battery dies? For the most part, that’s highly unlikely as the Mach-E’s electrical system doesn’t rely on a traditional battery and alternator.

The Mach-E has a front-based storage area — a frunk if you will. These are standard features on most electric vehicles. Ford did something novel, though, and made the Mach-E’s out of plastic and added a drain plug. This lets owners pack it full of ice and store drinks in the frunk.

With electric vehicles, carmakers can open their playbooks and implement brand-specific features. Jeeps should get more Jeep-ie. Lexus models should be able to stand apart from their Toyota counterparts and so on. The electric platforms are fundamentally more simple than internal combustion systems freeing engineers and designers to be more creative with creature comforts.

The downside of these new features based around a new platform will come in a couple of years when repairs have to be made. It’s unlikely that most owners will be able to diagnose and fix systems like current vehicles. Instead, owners will have to rely on auto repair service centers that will look more like IT shops than garages.

Right now, this is an issue I have with my aging Chevy Volt. I live in Michigan, where the Volt was designed and built. I take it to one of the largest Chevy dealerships in the country for service, where there is only one technician certified to work on the vehicle. Repairs take much longer than I would like, and this issue will likely compound as more complex vehicles come to market. Vehicle techs will have to be retrained, and lower-cost third-party service centers will likely lag behind expensive dealerships.

It’s an electric future

The Mustang Mach-E is an EV done right. Ford took lessons from Tesla, Chevy, and others with its first mass-produced electric vehicles. The Mach-E naming is unconventional at first glance, yet a closer look reveals its logic. The interior is exciting and yet scalable, and the model is full of surprises that will delight and could frustrate owners.

Eventually, the automotive landscape will be filled with similar models to the Mach-E: recycled branding, higher-ride height, and unique features around simple interiors.

It’s been said that the move to electric will produce stale, lookalike vehicles. That’s likely the short-term result as carmakers look to capitalize on familiar shapes and brands to get consumers onboard. Once consumers are comfortable with electric, that’s when the real fun begins. Expect the next generation of the Mustang Mach-E to be something more worthy of the Mustang name.

18 Nov 2019

The Mustang Mach-E is the exciting shape of the electric future

Ford just unveiled its first EV and it’s stunning. Called the Mustang Mach-E it appears to get a lot of things right. From the branding to little surprises, the Mustang Mach-E looks to be a hit.

“We knew we had to do something different and something exciting and something only Ford could do,” Kumar Galhotra, president of Ford North America said at a press event prior to the Sunday unveiling. I think she’s right. The Mustang Mach-E is the ideal shape of the mass-produced electric future. Henry Ford would be proud. This is an electric car for the masses.

It’s a Mustang

It starts with branding. I hate it. The car guy in me is sad that a Mustang will soon be available in a four-door version. And electric. And lifted. That’s not a Mustang, I want to say. A Mustang is a sports car. And yet a Mustang is an affordable, reliable vehicle, and that’s exactly why Ford is calling its first EV a Mustang.

Branding is critical for the electric future. Ford is using an established brand that resonates with buyers. Look for this again and again as car companies unveil an electric version of current and past vehicles. An electric Ford F-150 and an electric Jeep Cherokee.

Instead of inventing a new model line, like Chevy tried to do with the Bolt, companies will look to convert familiar models to electric. The switch should make for more comfortable transitions. With the Chevy Bolt, consumers understand it is electric but are still left with new questions. How does the driver sit in a Bolt? Is a Bolt a low-end model? What will the resell value of a Bolt be in 3 years. With an established model, say a Chevy Cruze, Buick Regal, or BMW 3 series, a lot of the questions are more easily answered. Consumers are familiar with the branding and the meaning behind the model.

With the Mustang Mach-e, ford is addressing many questions with just the name. The Mach-e will be fast (it is), it will be smallish (it’s a small crossover), and it will be competitively priced (at $40,000 it is).

For example, other companies like jeep, Honda, and Subaru will likely follow the same scheme. It’s easier for the consumer to rehash current brands. An electric Jeep Charake would be a capable, mid-range vehicle with a tall ride height, sophisticated all-wheel drive system, and seating for five. An electric Honda Civic would be a small, affordable car while an electric Subaru Impreza would offer an electric powertrain on a car-based AWD platform.

Likewise, unnecessary questions arise if Jeep or Honda or any other car company bring an EV to market under a new name.

There risk in using a legacy name. It can be offensive to die-hard and vocal enthusiasts. Ford is getting backlash with the Mach-e name. I find it offensive on a car guy level. That’s not a mustang, I want to yell. Taking a step back, it’s easy to see Ford’s justification.

Chevrolet rereleased the Blazer last year and experienced a similar revolt. A blazer is supposed to be a beefy off-roader and not the small, sporty crossover of the current version.

The Mustang brand is arguably one of the most valuable Ford assets. It’s been around for more than 50 years. Car companies invest fortunes in building and marketing brands and models. It often takes generations to get consumer buy-in, and at that point, car companies treat them with careful consideration. With the Mustang Mach-E, Ford must have abundant data that shows a projected success.

The simple interior

The Mustang Mach-E follows the Tesla Model 3 design language: Big screen in the middle and not much else. The Mach-E builds on the Model 3 to make it a bit more palatable by including an LCD screen in front of the driver. The Bolt did this, too, but the Chevy didn’t go far enough. With the Mach-E and the Model 3, Ford and Tesla are utilizing smart manufacturing techniques, which will likely be replicated across the automotive industry — for better or worse.

Each car maker manufacturers switches and dials and screens that are installed throughout its models. A part bin, in car lingo. Often, switches are shared between brands. A switch in Audi could find its way into a Lambo as both brands are in the VW family. This is done to reduce costs. Why make a different window switch for each brand when a window switch is a window switch?

The Model 3 and the Mach-E do not have any physical buttons in their center stacks. A massive screen handles climate control, media playback, and more. Instead of making and installing gobs of little switches, Ford, Tesla, and other automakers are using a single screen to do the same functions. This makes scaling across brands and markets easier. Suddenly, without buttons, car companies can reduce the number of parts, working hours, and troubleshooting to a single device. This also makes building a car for different markets easier. Instead of building physical in a different language or for driving on the other side of the road, car companies need to rejigger the software.

This single-screen setup needs the right software, and the Mach-E is the first to demonstrate Ford’s Sync 4 system. It looks great to me with persistent controls for climate and a logical layout. Is it functional? I haven’t used it yet.

Thankfully, there’s still one physical knob: volume control. Volume should always be controlled by a spinning knob instead of a sliding bar. Always.

These screens offer car companies to integrate branding into the vehicles further. Expect Lincoln models to use similar software but with a different design scheme from Ford models. Likewise, Acura software will be similar to Honda’s but with a more sporty, upscale feel.

The little surprises

The Mach-E has several surprises, and that’s thanks to the electric platform.

The majority of the vehicles on the market right now run electric systems based on a decades-old system. It’s limiting though carmakers are pushing it as far as it can go. The move to electric opens countless opportunities to designers and engineers. Features and details that were fantasy are now possible.

The Mach-E doesn’t have traditional door handles. Instead, it has small buttons that release the doors. What happens when the battery dies? For the most part, that’s highly unlikely as the Mach-E’s electrical system doesn’t rely on a traditional battery and alternator.

The Mach-E has a front-based storage area — a frunk if you will. These are standard features on most electric vehicles. Ford did something novel, though, and made the Mach-E’s out of plastic and added a drain plug. This lets owners pack it full of ice and store drinks in the frunk.

With electric vehicles, carmakers can open their playbooks and implement brand-specific features. Jeeps should get more Jeep-ie. Lexus models should be able to stand apart from their Toyota counterparts and so on. The electric platforms are fundamentally more simple than internal combustion systems freeing engineers and designers to be more creative with creature comforts.

The downside of these new features based around a new platform will come in a couple of years when repairs have to be made. It’s unlikely that most owners will be able to diagnose and fix systems like current vehicles. Instead, owners will have to rely on auto repair service centers that will look more like IT shops than garages.

Right now, this is an issue I have with my aging Chevy Volt. I live in Michigan, where the Volt was designed and built. I take it to one of the largest Chevy dealerships in the country for service, where there is only one technician certified to work on the vehicle. Repairs take much longer than I would like, and this issue will likely compound as more complex vehicles come to market. Vehicle techs will have to be retrained, and lower-cost third-party service centers will likely lag behind expensive dealerships.

It’s an electric future

The Mustang Mach-E is an EV done right. Ford took lessons from Tesla, Chevy, and others with its first mass-produced electric vehicles. The Mach-E naming is unconventional at first glance, yet a closer look reveals its logic. The interior is exciting and yet scalable, and the model is full of surprises that will delight and could frustrate owners.

Eventually, the automotive landscape will be filled with similar models to the Mach-E: recycled branding, higher-ride height, and unique features around simple interiors.

It’s been said that the move to electric will produce stale, lookalike vehicles. That’s likely the short-term result as carmakers look to capitalize on familiar shapes and brands to get consumers onboard. Once consumers are comfortable with electric, that’s when the real fun begins. Expect the next generation of the Mustang Mach-E to be something more worthy of the Mustang name.

18 Nov 2019

Ohi raises $2.75M to power same-day delivery for brands that aren’t Amazon

The world has gotten so much faster. Amazon has made two-day shipping the standard and same- or next-day shipping commonplace. And that doesn’t even include the collection of on-demand players who can get us everything from groceries to alcohol to services like concierge storage and in-home cleaning with the press of a button.

But the logistics around same- or next-day delivery are incredibly complicated, which usually means that only the biggest, most successful brands and platforms can pull it off.

Enter Ohi.

Ohi was founded last year by Ben Jones, with a mission to democratize e-commerce by offering Amazon-level speed to smaller brands. The company today announced the close of a $2.75 million seed round led by Flybridge Capital Partners .

Ohi partners with landlords to turn what would normally be leased as commercial retail property or office space into micro-warehouses within major cities. The company then offers those warehouses on flexible leases that can be as short as three months, which help D2C brands distribute their inventory and power same- or next-day delivery of their products. Ohi employs 1099 workers to handle pick and pack at warehouses, and partners with Postmates and Doordash for last-mile courier services.

Eventually, Ohi has plans to turn this into a full-fledged platform, paying landlords based on volume. For now, however, the startup is doing traditional leases with landlords, taking on more of a financial risk with the spaces, as it scales up the brand side of the platform.

Ohi charges brands a fixed monthly access fee to the platform, which starts at $750/month. More expensive tiers unlock premium intelligence features around matching inventory to warehouse location, as well as access to more spaces. At the transaction level, Ohi asks for a fee of $2.50 for pick and pack.

Jones says that delivery is actually a higher cost for brands than storage, and that same-day shipping can cost upwards of $50/package for a brand, with same-day pick and pack costing about $10/item. The hope is that Ohi can bring down the price of same-day and next-day delivery by using this Ohi network of commercial space, pick and pack, and courier services to compete with Amazon.

Moreover, Ohi believes that the platform can go well beyond bringing down the price of same-day delivery. The company says it’s brands are also seeing a decrease in cart abandonment when customers see that same-day or next-day delivery option.

Plus, through the data it collects by handling fulfillment for brands, Ohi expects to be able to use its tech to predict demand based on geography and category, helping brands understand their own customers and customers shopping in their particular category.

“There is a lot of positive momentum behind what we’re doing,” said Jones. “Every brand we talk to knows this is the future.”

Jones came up with the idea for Ohi after suffering a serious back injury that left him unable to get around easily or carry things for more than a year. This forced him into a situation where ecommerce was his only option for just about everything. Many of the orders he placed offered three- to five-day shipping, leaving him waiting for what he needed.

He started to investigate how a service could democratize the convenience of same-day and next-day delivery for brands and their customers. And Ohi was born.

Ohi currently offers its service in Manhattan and Brooklyn in New York City, and is launching in Los Angeles this week.

“The greatest challenge we face is how to scale quickly without making mistakes,” said Jones. “It’s not quite as simple as a piece of software that has one-to-many distribution. We’re actually holding brands’ inventory and there’s a physical aspect to this business that makes it more complex. Making sure we can scale that efficiently without making mistakes is going to be one of the biggest challenges.”