Year: 2019

25 Feb 2019

Ford partners with geocoding startup what3words

Ford is partnering with what3words to give drivers access to the startup’s novel addressing system.

Under the partnership, drivers will be able to connect to the free what3words app — on an iOS or Android device — to their vehicle via their SYNC 3 infotainment platform. Drivers can find the three-word address on website contact pages, guidebooks and business cards. Drivers can enter the addresses via voice or text input and receive directions through the vehicle’s navigation system.

The startup, founded in 2013, has divided the entire world into 57 trillion 3-by-3 meter squares and assigned three words to each one. Users of the what3words app, which is available in 26 languages, has been adopted by logistics, travel, automotive and humanitarian organizations because it provides exact locations anywhere in the world.

The system is used by Lonely Planet, which has rolled out three-word addresses for each of its listings, as well as Mercedes-Benz, ride-hailing app Cabify, the UN, Red Cross and TomTom.

The startup has also attracted an interesting mix of investors, most recently Sony’s venture capital arm. And last year, Daimler took a 10 percent stake in what3words, following an announcement in 2017 to integrate the addressing system into Mercedes’ new infotainment and navigation system — called the Mercedes-Benz User Experience, or MBUX. MBUX is now in the latest Mercedes A-Class and B-Class cars and Sprinter commercial vehicles.

“We are more mobile than ever before, but with that comes its challenges. The growing traction that what3words is gaining within the automobility industry is a testament to how we are improving journeys and customer experiences,” CEO and co-founder Chris Sheldrick said.

What3words will initially be available to Ford owners in the U.K. and Ireland, Germany, Spain, the U.S. and Mexico. More markets and languages will follow later in the year. The addressing system can be downloaded for free on iOS and Android.

25 Feb 2019

Ford partners with geocoding startup what3words

Ford is partnering with what3words to give drivers access to the startup’s novel addressing system.

Under the partnership, drivers will be able to connect to the free what3words app — on an iOS or Android device — to their vehicle via their SYNC 3 infotainment platform. Drivers can find the three-word address on website contact pages, guidebooks and business cards. Drivers can enter the addresses via voice or text input and receive directions through the vehicle’s navigation system.

The startup, founded in 2013, has divided the entire world into 57 trillion 3-by-3 meter squares and assigned three words to each one. Users of the what3words app, which is available in 26 languages, has been adopted by logistics, travel, automotive and humanitarian organizations because it provides exact locations anywhere in the world.

The system is used by Lonely Planet, which has rolled out three-word addresses for each of its listings, as well as Mercedes-Benz, ride-hailing app Cabify, the UN, Red Cross and TomTom.

The startup has also attracted an interesting mix of investors, most recently Sony’s venture capital arm. And last year, Daimler took a 10 percent stake in what3words, following an announcement in 2017 to integrate the addressing system into Mercedes’ new infotainment and navigation system — called the Mercedes-Benz User Experience, or MBUX. MBUX is now in the latest Mercedes A-Class and B-Class cars and Sprinter commercial vehicles.

“We are more mobile than ever before, but with that comes its challenges. The growing traction that what3words is gaining within the automobility industry is a testament to how we are improving journeys and customer experiences,” CEO and co-founder Chris Sheldrick said.

What3words will initially be available to Ford owners in the U.K. and Ireland, Germany, Spain, the U.S. and Mexico. More markets and languages will follow later in the year. The addressing system can be downloaded for free on iOS and Android.

25 Feb 2019

Microsoft CEO says company isn’t walking away from half-billion-dollar military contract

Microsoft won’t stop its work on a nearly half-billion-dollar government contract designed to bring HoloLens augmented reality tech to the U.S. Army.

“We made a principled decision that we’re not going to withhold technology from institutions that we have elected in democracies to protect the freedoms we enjoy,” Nadella told CNN in an interview. “We were very transparent about that decision and we’ll continue to have that dialogue [with employees].”

The admission from the company’s top executive, that Microsoft has no plans to bend to a letter now signed by 200+ employees urging leadership to cancel work on a $479 million government contract, is hardly a surprise. Microsoft has fallen under internal scrutiny previously for its work pursuing and carrying out government contract work. This latest efforts bring an emerging technology to the forefront of modern warfare with a contract that aims to use the technology to increase the lethality of United States forces.

The letter sent Friday sought to push the company’s leadership to stop work on the $479 million military contract. The group claims now that more than 200 Microsoft employees have signed the letter.

“We did not sign up to develop weapons, and we demand a say in how our work is used,” the letter reads.

The publishing of the letter came just days before the company held an event highlighting the technological advances seen in their augmented reality technologies.

25 Feb 2019

Fortnite’s revenue dropped 48% in January but the lull likely won’t last long

If you thought Fortnite was looking mortal, you might want to reconsider.

New numbers from SuperData show that the Fortnite juggernaut lagged by one meaningful measure at the start of this year. Revenue from the game across platforms dropped by a hard-to-ignore 48 percent between December 2018 and January 2019. As the report notes, December was a peak month for the multiplayer third-person shooter, with Fortnite fever in full swing and holiday purchases driving revenue to record levels.

While a 48 percent revenue drop might sound like a mortal wound, the game’s unique sales model and seasonal trends mean that we shouldn’t start prepping any Fortnite obituaries any time soon. With a free-to-play model, Fortnite relies on in-game purchases of digital goods like dance animations and elaborate character skins to drive revenue. With no recurring subscription fees apart from quarterly season passes, Fortnite’s revenues were never going to track a more traditional game’s numbers.

Case in point: Fortnite maker Epic looks to have socked away $3 billion in profit over the course of last year. By November, data from Sensor Tower estimated that Fortnite players were spending $1.23 million a day just on iOS. Given Fortnite’s platform agnosticism, that’s just one stream of many, from mobile to console to PC.

For Fortnite, a dip in revenue also doesn’t necessarily indicate declining user numbers or less play overall — it just means people were less likely to spend money on virtual goods. Those purchases are purely cosmetic and don’t confer a meaningful competitive advantage, so it’s kind of a strange metric to judge the game’s overall current health with though obviously an important one for the business of the game.

A game like Fortnite is designed to be cyclical, with players rotating in as fresh content debuts. In December, Fortnite’s new Season 7 release converged with the holidays, making for a potent revenue-driving combination as players bought up new virtual goods, explored a reimagined map, had more time to play and new devices to try out. By January, players were itching for the next major update.

“This is no doubt due to the fact that Season 7 began in December. We historically see a significant increase in Fortnite mobile revenue during the months when a new season debuts, as the player base purchases Battle Passes en masse,” Sensor Tower’s head of mobile insights Randy Nelson told TechCrunch.

“Substantial decreases in the subsequent month after a new season are not new; Fortnite revenue on iOS declined 33% between October and November 2018 based on our estimates, from $56 million to $36.6 million… In short, these peaks and valleys are common when looking at games based around season pass monetization on a schedule such as Fortnite’s.”

Overall, the January SuperData numbers show a 6% year-over-year decline in digital gaming across the board. If Epic was poised to see Fortnite hit stratospheric user and revenue growth last holiday season, the real test will be seeing if the game can keep its momentum all the way through 2019. With Season 8 due to infuse the game with a wave of fresh digital goods later this week, we should have a pretty good idea of Fortnite’s staying power by the time the new spring content is starting to go stale.

25 Feb 2019

Ubiquitilink advance means every phone is now a satellite phone

Last month I wrote about Ubiquitilink, which promised, through undisclosed means, it was on the verge of providing a sort of global satellite-based roaming service. But how, I asked? (Wait, they told me.) Turns out our phones are capable of a lot more than we think: they can reach satellites acting as cell towers in orbit just fine, and the company just proved it.

Utilizing a constellation of satellites in low Earth orbit, Ubiquitilink claimed during a briefing at Mobile World Congress in Barcelona that pretty much any phone from the last decade should be able to text and do other low-bandwidth tasks from anywhere, even in the middle of the ocean or deep in the Himalayas. Literally (though eventually) anywhere and any time.

Surely not, I hear you saying. My phone, that can barely get a signal on some blocks of my neighborhood, or in that one corner of the living room, can’t possibly send and receive data from space… can it?

“That’s the great thing — everybody’s instinct indicates that’s the case,” said Ubiquitilink founder Charles Miller. “But if you look at the fundamentals of the RF [radio frequency] link, it’s easier than you think.”

The issue, he explained, isn’t really that the phone lacks power. The limits of reception and wireless networks are defined much more by architecture and geology than plain physics. When an RF transmitter, even a small one, has a clear shot straight up, it can travel very far indeed.

Space towers

It’s not quite as easy as that, however; there are changes that need to be made, just not anything complex or expensive like special satellite antennas or base stations. If you know that modifying the phone is a non-starter, you have to work with the hardware you’ve got. But everything else can be shaped accordingly, Miller said – three things in particular.

  1. Lower the orbit. There are limits to what’s practical as far as the distance involved and the complications it brings. The orbit neds to be under 500 kilometers, or about 310 miles. That’s definitely low — geosynchronous is ten times higher — but it’s not crazy either. Some of SpaceX’s Starlink communications satellites are aiming for a similar orbit.
  2. Narrow the beam. The low orbit and other limitations mean that a given satellite can only cover a small area at a time. This isn’t just blasting out data like a GPS satellite, or communicating with a specialized ground system like a dish that can reorient itself. So on the ground you’ll be looking at a 45 degree arc, meaning you can use a satellite that’s within a 45-degree-wide cone above you.
  3. Lengthen the wavelength. Here simple physics come into play: generally, the shorter the wavelength, the less transparent the atmosphere is to it. So you want to use bands on the long (lower Hz) side of the radio spectrum to make sure you maximize propagation.

Having adjusted for these things, an ordinary phone can contact and trade information with a satellite with its standard wireless chip and power budget. But there’s one more obstacle, one Ubiquitilink spent a great deal of time figuring out.

Although a phone and satellite can reach one another reliably, a delay and doppler shift in the signal due to the speeds and distances involved are inescapable. Turns out the software that runs towers and wireless chips isn’t suited for this; the timings built into the code assume the distance will be less than 30 km, since the curvature of the Earth generally prevents transmitting further than that.

So Ubiquitilink modified the standard wireless stacks to account for this, something Miller said no one else had done.

“After my guys came back and told me they’d done this, I said, well let’s go validate it,” he told me. “We went to NASA and JPL and asked what they thought. Everybody’s gut reaction was ‘well, this won’t work,’ but then afterwards they just said ‘well, it works.’ ”

The theory became a reality earlier this year after Ubiquitilink launched their prototype satellites. They successfully made a two-way 2G connection between an ordinary ground device and the satellite, proving that the signal not only gets there and back, but that its doppler and delay distortions can be rectified on the fly.

“Our first tests demonstrated that we offset the doppler shift and time delay. Everything else is leveraging commercial software,” Miller said, though he quickly added: “To be clear, there’s plenty more work to be done, but it isn’t anything that’s new technology. It’s good solid hardcore engineering, building nanosats and that sort of thing.”

Since his previous company was Nanoracks and he’s been in the business for decades, he’s qualified to be confident on this part. It’ll be a lot of work and a lot of money, but they should be launching their first real satellites this summer. (And it’s all patented, he noted.)

Global roaming

The way the business will work is remarkably simple given the complexity of the product. Because the satellites operate on modified but mostly ordinary off-the-shelf software and connect to phones with no modifications necessary, Ubiquitilink will essentially work as a worldwide roaming operator that mobile networks will pay for access to. (Disclosure: Verizon, obviously a mobile network, owns TechCrunch, and for all I know will use this tech eventually. It’s not involved with any editorial decisions.)

Normally, if you’re a subscriber of network X, and you’re visiting a country where X has no coverage, X will have an agreement with network Y, which connects you for a fee. There are hundreds of these deals in play at any given time, and Ubiquitilink would just be one more — except its coverage will eventually be global. Maybe you can’t reach X or Y, you’ll always be able to reach U.

The speeds and services available will depend on what mobile networks want. Not everyone wants or needs the same thing, of course, and a 3G fallback might be practical where an LTE connection is less so. But the common denominator will be data enough to send and receive text at the least.

It’s worth noting also that this connection will be in some crucial ways indistinguishable from other connections: it won’t affect encryption, for instance.

This will of course necessitate at least a thousand satellites, by Miller’s count. But in the meantime limited service will also be available in the form of timed passes — you’ll have no signal for 55 minutes, then signal for five, during which you can send and receive what may be a critical text or location. This is envisioned as a specialty service at first, then as more satellites join the constellation, that window expands until it’s 24/7 and across the whole face of the planet, and it becomes a normal consumer good.

Emergency fallback

While your network provider will probably charge you the usual arm and leg for global roaming on demand (it’s their prerogative), there are some services Ubiquitilink will provide for free; the value of a global communication system is not lost on Miller.

“Nobody should ever die because the phone in their pocket doesn’t have signal,” he said. “If you break down in the middle of Death Valley you should be able to text 911. Our vision is this is a universal service for emergency responders and global E-911 texting. We’re not going to charge for that.”

An emergency broadcast system when networks are down is also being planned — power outages following disasters are times when people are likely to panic or be struck by a follow-up disaster like a tsunami or flooding, and reliable communications at those times could save thousands and vastly improve recovery efforts.

“We don’t want to make money off saving people’s lives, that’s just a benefit of implementing this system, and the way it should be,” Miller said.

It’s a whole lot of promises, but the team and the tech seem capable of backing them up. Initial testing is complete and birds are in the air — now it’s a matter of launching the next thousand or so.

25 Feb 2019

Superb AI generates customized training data for machine learning projects

One of the big challenges of developing a machine learning project can be simply getting enough relevant data to train the algorithms. That’s where Superb AI, a member of the Y Combinator Winter 2019 class, can help. The startup helps companies create customized data sets to meet the requirements of any project, using AI to speed up the tagging process.

Hyun Kim, who is CEO and co-founder at the startup says one of the big stumbling blocks for companies trying to incorporate AI and machine learning into their applications is coming up with a set of suitable data to train the models. “Superb AI uses AI to make customized AI training data for large tech companies. Clients work with us to develop machine learning-based features in their products multiple times faster than they could themselves,” Kim told TechCrunch.

Kim and his co-founders CTO Jungkwon Lee, Machine Learning Engineers Jonghyuk Lee and Moonsu Cha and Hyundong Lee, head of APAC sales and operations (who is based in Seoul, South Korea) all were working in the field when they identified the data problem and decided to launch a company to solve it.

Traditionally, companies working on a machine learning project will hire human workers to tag data, but this has been expensive and error prone, assuming you even had the data to work with. Kim and his co-founders, who worked on AI projects and studied the subject in college, came up with the idea of putting AI to work on the tagging part of the problem.

“Instead of relying on slow and error-prone manual labor, Superb AI uses proprietary deep learning AI that assists humans to achieve up to 10x faster labeling of images and videos,” Kim explained. The company will also help find data sources for companies, who don’t have any data to begin with.

Kim says that they don’t take humans out of the process completely, but they do enhance tagging accuracy by combining human workers with artificial intelligence underpinnings. He says that this involves a couple of steps. First, it splits training data into as many components as possible in order automate each piece one at a time. If the data is too complex, and the AI tools can’t automate the tagging, they use a second approach called “human in the loop.” As humans label data, the AI can learn over time and eventually take over more and more of the process.

The co-founders decided to apply to Y Combinator to gain a foothold in Silicon Valley where they could expand their market beyond their native South Korea. “It’s definitely been a game changer. The amount of knowledge and experience we gained from the YC partners and fellow entrepreneurs is really unbelievable. And also the vast YC network helped us find our early customers in the Valley,” Kim said.

The company, which launched last October, is up to 13 employees including the co-founders. It has raised $300,000 in seed investment and has already generated the same amount in revenue from the product, according to Kim.

25 Feb 2019

With a $3.5 million haul, Dray Alliance joins a booming logistics startup scene in LA

With an angle on a long-neglected part of the shipping industry — the short haul movement of cargo from docks to logistics centers — Dray Alliance, is launching joining a growing startup scene for logistics businesses based in Los Angeles.

With some of the nation’s largest ports in Los Angeles and Long Beach, the Southern California regino is now fertile ground for businesses hoping to tackle what amounts to a trillion dollar industry.

Companies like Shippabo, a provider of shipping tracking and logistics for international small cargo transport, and NEXT Trucking, which handles long haul and short haul trucking, have both launched in the Los Angeles area to tackle different areas of the shipping industry. And now Dray Alliance is joining them trying to take a piece of the market transporting cargo from the docks to logistics centers.

The company has raised $3.5 million in seed funding from David Sacks’ Craft Ventures and has already signed contracts with the toy company Mattel and CMA CGM Group.

“Drayage is currently the most neglected area of the transit supply chain. The nuances of drayage create distinct challenges and opportunities that are quite different from other trucking segments such as FTL and LTL,” said Jeff Fluhr, general partner at Craft Ventures, in a statement. “Focus on drayage is what sets Dray Alliance apart. That focus, combined with deep industry expertise, technical skills, and entrepreneurial grit is why we believe this team will emerge as the leader in the sector.”

Founded by middle school friends Alfred Wen, Hank Cui, and Jason Yu, Dray Alliance leverages years of work that Yu and Wen had done as founders of their own trucking company. Cui was brought on board to start developing the technology product — which Wen says is exactly like an Uber for trucking.

Wen says the company has thousands of truckers who have signed up for the service — most of whom are now on a wait list as the company builds up supply before opening the floodgates on the demand side.

For every successful shipment, Dray Alliance takes 15% to 30% of the total cost of the shipment, which Wen acknowledged was a bit higher than the industry norm. The reason for that, he said, was because of the massive savings that shippers can realize.

Fines for late pickup on cargo can range from $100 to $1,000 per day. Working with Mattel, for instance, Dray Alliance was able to save the toy manufacturer nearly a quarter of a million dollars through its service.

“The drayage trucking industry still depends on emails and spreadsheets for its daily operations – leading to massive inefficiencies that result in lower earnings for truckers, less predictability in delivery times and 20-50% increases in the drayage trucking cost of freight deliveries for shippers. This is not in the best interest of anyone involved,” said Steve Wen, CEO of Dray Alliance. “Dray Alliance wants to bring Uber-like airport pick up efficiency to the drayage industry by providing a seamless mobile experience, more predictability in delivery time, and better economics for shippers, carriers, and truckers.”

25 Feb 2019

Verified Expert Lawyer: Leslee Cohen

Leslee Cohen has been practicing law for decades in her hometown of Chicago. She’s been working with more and more startups over the last ten years, after co-founding her own firm (Herschman Cohen) and expanding along with the city’s tech scene.


On her approach:

“I have one partner and we have now hired two other women to join us. We are extremely conscious of the fact that startups and small businesses have a lot of important uses for their dollars other than legal fees. We are all senior-level attorneys and we never double bill. What that means to our clients is that if one of us does the work and needs a second set of eyes in a particularly complex contract, those additional hours are not billed.

“Leslee’s ability to make even the most complicated issues simple and easy to understand has been invaluable to our company!” Larry Bellack, Chicago, President, Mobile Doorman
“The pressure at the big firms is: how many hours have you billed? If someone called me with a quick question in my prior days as a big firm attorney, my thought was ‘I get to put .2 on my billing sheet.’ And that’s just the complete opposite of what our practice is about; it’s about forming those relationships with startups and continuing to serve in that general counsel role for as far down the road as possible. Having our clients go tell everyone how great we are is so much more important to me than an extra .5 on a timesheet.”

On founder-investor relations:

“I feel that maintaining the founder’s relationship with its investors is of great importance, even through sometimes difficult negotiations, and make every effort to be the lawyer that fosters that relationship rather than hindering it in any way. I recently worked on a Series A offering and the founder-investor relationship was extraordinarily positive until one particular issue arose — the founder’s first gut reaction was fury and ‘how could she say that to me and how could she do that to me and I’m gonna call her and tell her what I think.’ My response was ‘write out an email with everything you want to say and send it to me and then we’re gonna delete it. Two weeks ago you loved each other and you’re going to again. She’s a strategic investor, she knows what she’s doing and she’s bringing so much credibility to your business — this is not the way you want the relationship to go.’

“So the founder wrote that email, and it was vicious, and then he called me back two hours later to thank me profusely. Sure enough they sat down, talked it out, and their relationship is strong again.”

Below, you’ll find the rest of the founder reviews, the full interview, and more details like their pricing and fee structures.

This article is part of our ongoing series covering the early-stage startup lawyers who founders love to work with, based on this survey (which we’re keeping open for more recommendations) and our own research. If you’re a founder trying to navigate the early-stage legal landmines, be sure to check out our growing set of in-depth articles, like this checklist of what you need to get done on the corporate side in your first years as a company.


The Interview:

Eric Eldon: How does your practice work, given that you’ve struck out from a big law firm to cofound a boutique firm? What are you focused on with early-stage companies?

Leslee Cohen: One is startup formation and I do work with those ‘I have an idea’ kind of companies. Usually I’ll talk for an hour for free to anybody who is at that point, but usually other than entity formation — which a paralegal can do — you probably should focus on developing your idea a little more before you spend money on a lawyer. Once someone is ready to actually start a company, I’ll do it all at that stage, even pre-funding, and help with entity selection and formation, organizational documents, bylaws and what-have-you.

And then co-founder agreements, a lot of co-founder agreements. I think that’s really important, I understand if someone comes to me and says I’m starting a company with my sister or with my best friend from kindergarten that’s not your first thing you want to spend money on in terms of legal fees. But, with those few exceptions, I’ve seen so many co-founder breakups that it’s really important to me.

The more common way that companies come to me is when they’re raising their seed round. I will work with them on SAFE and convertible note rounds. I will work with them on the disclosure part of the round, the SEC filings, any state filings necessary, structuring the round, what it’s going to look like. And then the companies have money and start hiring their first employees, so I draft employment agreements, handle HR issues and structure equity grants to advisors and restricted stock agreements. I also provide a privacy policy, terms of use, NDAs, and then once they start doing business, day-to-day contracts with customers and on the other side with vendors and suppliers. Determining employee versus independent contractors, cap tables, incentive stock plans — those are all right in my wheelhouse.

The furthest I’ll go into real estate is the first lease.

Eldon: How does this compare versus what you used to do in BigLaw?

Cohen: I was in that world, so I understand what goes on — the fees, and really the pressure to bill hours — and that’s my number one pet peeve that we really focus on here.

I have one partner and we have now hired two other women to join us. We are extremely conscious of the fact that startups and small businesses have a lot of important uses for their dollars other than legal fees. We are all senior-level attorneys and we never double bill. What that means to our clients is that if one of us does the work and needs a second set of eyes in a particularly complex contract, those additional hours are not billed.

The pressure at the big firms is: how many hours have you billed? If someone called me with a quick question in my prior days as a big firm attorney, my thought was ‘I get to put .2 on my billing sheet.’ And that’s just the complete opposite of what our practice is about; it’s about forming those relationships with startups and continuing to serve in that general counsel role for as far down the road as possible. Having our clients go tell everyone how great we are is so much more important to me than an extra .5 on a timesheet.”

Eric Eldon: Tell me a little more about what you’ve seen from working with startups so far. Chicago is a huge city, but the startup scene has at least from my perspective been relatively small over the years. How do you see your role in nurturing that community and developing bigger companies out of it, helping people really figure out how to navigate the whole world of tech?

Cohen: I speak all around the city and like to impart a lay person’s knowledge on the law impacting their financings. I start out by saying: you typically will turn to your neighbor who lives on the left of you, who’s a real estate lawyer and really doesn’t work with startups. Good lawyer, but doesn’t really work with startups, doesn’t know the market. They’ll say ‘oh yeah, you can just do convertible notes, you’re just selling to some friends and family, it’s no big deal, you don’t need to do anything, just hand them a convertible note, and get the form off the internet.’

And then you’ve got your big-firm attorney who lives on the other side of you who says ‘oh no, no, no, you’re selling securities, you need a private placement, it’s $50,000 in fees.’

And so the question becomes what’s the right answer in between those two. My goal is that my listeners can walk into a meeting with whomever they choose to represent them with some knowledge about the applicable law, and to educate founders on where they can get into trouble, where they should draw that line between how much disclosure you provide and whether you need to file with the SEC and related questions.

I do that because it helps me bring in work, but a lot of times people go to other lawyers too, and at least they’re educated. That’s one way I try to help nurture Chicago’s startup community. I also do a lot of mentoring through a couple different accelerator programs.

Ultimately, the toughest part of being a startup is finding money. There’s just so much competition for that early-stage money so I have tried to cultivate a network of high-net-worth individuals who like to support young people who are doing cool new things in the tech industry but know that their $250,000 may turn into nothing. I have relationships with most of the VCs in town, so there’s someone who I can run a pitch deck by, but obviously getting funded is so tough.

Eric Eldon: Could you tell me about a specific challenge you’ve seen or an example of a challenge you helped a client navigate successfully? Like one of the co-founder issues you were talking about?

Cohen: I had a client who came to me and was a 50/50 business owner, with no agreement between cofounders — so they couldn’t extricate themselves from each other. It got so ugly and nasty and so expensive after ending up in litigation. It was really just awful to watch. When a client comes to me and they’re 50/50 owned, it’s so important to me that they have an agreement with each other. It’s dicey, though, to figure out how to resolve an issue that doesn’t exist yet, when you’re excited and you’re sure that you’re going be best friends forever. I recently had two women who had a start up together and two years later, one of them was really not pulling her weight; like a night-and-day difference. One continued working at her full time job and the other woman was working full-time for the startup. While the business divorce was definitely a stressful experience for both of them, it was far less so and one hundredth of the cost because we had a legal document that pointed the way through it.

Eric Eldon: That’s a classic issue. Can you tell me more about a biggest legal mistake you see early stage founders make?

Cohen: Well, there’s the classic forming an LLC when you want to look for venture capital money in the future and you have to convert to a corp, which isn’t the end of the world. And there’s not entering into an agreement with your co-founder. I think also investor relations is a big one. I think if you don’t maintain your relationship with your investors and communicate regularly with them, it gets really difficult to do next round investments, especially when if you’ve done a seed round and the relationship turns not necessarily sour, but distant.

I recently worked on a Series A offering and the founder-investor relationship was extraordinarily positive until one particular issue arose — the founder’s first gut reaction was fury and ‘how could she say that to me and how could she do that to me and I’m gonna call her and tell her what I think.’ My response was ‘write out an email with everything you want to say and send it to me and then we’re gonna delete it. Two weeks ago you loved each other and you’re going to again. She’s a strategic investor, she knows what she’s doing and she’s bringing so much credibility to your business — this is not the way you want the relationship to go.’

So the founder wrote that email, and it was vicious, and then he called me back two hours later to thank me profusely. Sure enough they sat down, talked it out, and their relationship is strong again.

Eric Eldon: Can you tell me how your firm works in terms of billing for early stage companies?

Cohen: I don’t have a startup package because I’ve found that very few startups are standard in any way. I do have a list of documents that startups will need over time. I will always give an hour of free consultation and sometimes I end up talking people through questions for a long time before they actually retain me. Obviously that’s not my favorite, but I’m willing to do that. And that’s how I try to be supportive of the community in general.

I’ll send an estimate with ‘here’s what we decided, what we want to go forward with right away, here’s what we think we can put off.’ And I’ve done enough of them that probably 80% of the time I end up right within the estimate. The caveat comes when you’ve got opposing counsel that’s either difficult or more often just doesn’t know the startup world. And so they’ll say ‘what are these terms?’ In Chicago, I’ve found early-stage investors negotiate the hell out of funding — they try to negotiate SAFEs and convertible notes on issues other than the cap and the discount and that can get expensive. So I usually tell clients that, assuming they use a lawyer who knows the startup space, this is what it’s gonna cost and I can guarantee it. But if not, you never know.

I bill at $395 an hour for startups and our paralegal is at $160. She does all of the entity formation, bylaws, organizational resolutions and she usually does all of it for a startup within two hours. So it’s very small cost for that and then it’s hourly billable. I bill at the end of each month with 30 days to pay.


Founder recommendations:

“Leslee was invaluable as I navigated the intricacies of best practices of corporation creation while involving the needed eccentricities my company required. In sum, we create the appropriate bespoke relationship that is invaluable to any organization with an eye towards growth and sustainability.” — Montana Butsch, Chicago, CEO and founder, Spotivity

“Leslee guided my startup through its early stages with respect to corporate formation, convertible note issuance, stock issuance, restricted stock issuance, shareholders agreement creation, and appointment of our board of directors. She also connected me to other attorneys regarding IP creation and to insurance brokers who focus on startups.” — Marty Elisco, Chicago, CEO, Augmented Intelligence

“Leslee has always been very sensitive to my financial limitations as a startup. For standard legal documents, she will find me the best template to customize which reduces the hours she ultimately needs to spend reviewing them. She also has a great local network that she has tapped into for my benefit. As a new entrepreneur, Leslee has been the perfect fit. She is honest, authentic, knowledgeable, passionate and fun to work with. All of these qualities have allowed me secure a solid legal foundation without overspending.” — Justin Lyons, Chicago, Founder of Blaze, a Lilsure company.

“Leslee has helped us with incorporating our business in Delaware as well as Illinois. She has served as a mentor to help us establish Research Planet. She is always there to provide us with the most accurate guidance. Leslee has a strong background working with Startups and technical founders.” — Rafael Sid, Chicago, IL , Founder of Research Planet

“Leslee was instrumental in setting our corporate structure and compensation to protect against founder/employee fallout, which happened more than once. She also ensured that our structure prepared us to raise funding and grow the team quickly.” – A founder in Cleveland

“Gave big law insight in a boutique style.” — Jim Pesoli, Chicago, media and entertainment Entrepreneur

“Leslee has been our attorney for over three years. She has guided us through multiple rounds of funding, always providing great legal and business advice. She is also extremely responsive, particularly when a deal is closing. This level of service is another level up from a majority of attorneys I’ve dealt with in the past. Leslee understands how important it is to help clients during stressful transactions.” — Bob Matteson, Chicago IL, CEO, Mobile Doorman

“Leslee and her firm have produced for us restricted stock agreements, advisory agreements, employment agreements, and more. She and her firm have also reviewed our contractor agreements and MSAs with third party vendors. She has personally made introductions to other law firms who might have more expertise in a given area, such as to Tricia Meyer and Meyer Law.” — Ben Margolit, Chicago, cofounder and CEO at Rentgrata, Inc

“Leslee has done all of our legal work. Everything from initial vesting agreements, company formation documents, customer contracts, and terms of service. She was particularly helpful regarding terms of service and privacy policy for our health technology service. There was a lot of complexity regarding HIPAA and health data, but she made it incredibly easy for us.” — Kelley Halpin, Chicago, CEO at Karrot Health

“Leslee’s ability to make even the most complicated issues simple and easy to understand has been invaluable to our company!” — Larry Bellack, Chicago, President, Mobile Doorman

“I own and operate a boutique advisory firm that provides consulting services and funding solutions to small businesses, including start-ups. Leslee has provided tremendous value helping us conceptualize, frame, and document solutions that have proven to be highly beneficial and pragmatic for our common clients. Her relationship with my business and our mutual clients goes way beyond the traditional scope of corporate counsel. Leslee brings a personal commitment as well as valuable insights both within and outside the legal framework that helps business owners and their companies achieve success!” — Ken Goldberg, Lincolnshire, IL, consultant

25 Feb 2019

iOS developers will soon be able to offer discounts to their existing and lapsed subscribers

As subscriptions continue to grow into a sizable revenue stream for mobile app developers, Apple has had to make adjustments to its guidelines, rules, and even its tools for subscription management in recent weeks. It issued stricter guidelines around how subscriptions are to be presented to consumers, and it made the setting for canceling existing subscriptions more accessible. Now, Apple is rolling out new tools for developers that will help them retain their current customers and win back lapsed subscribers.

The company announced on Friday that apps with auto-renewable subscriptions will soon be able to offer their subscriptions at a discounted price for a specific period, as a means of growing and retaining their customer base. This will give the developers more control over their subscription pricing than was available before.

Until the change, developers could only make introductory offers to entice consumers to sign up for the first time. For example, developers could lure customers with a one-time introductory price, offer a free trial, or offer discounted rate for a specific period of time before the subscription converted to the full price.

But these offers could only be made to first-time customers. The new promotional offers will allow developers to cut similar deals for existing subscribers or to win back the business from those who used to pay for the subscription, but had canceled.

While the new promotional offers allow for the same sort of discounts as introductory offers, they’re more flexible in terms of how they’re used.

With introductory offers, developers were allowed one offer per subscription, per territory. With promotional offers, developers can activate up to 10 offers per subscription. This allows them to test which ones work best for their customers, instead of having to pick just one.

And developers are in control of when an offer displays to a customer, in which territories, as well as how many offers a customer can redeem.

In addition, while introductory offers may display in the App Store when promoted, the promotional offers will not. That means developers can use business logic that targets winning back their most valuable customers with offers that may be better from those shown to others – and no one would be the wiser. It also means developers can offer different deals to lapsed customers – like maybe a discounted subscription – compared with promos meant to retain current subscribers.

Developers will also be able to use receipt validation tools to find subscribers who turned off auto-renewal, which allows them to target those customers with new offers before their subscription lapses. They may also decided to target those who cancel during the free trial with different offers than those who cancel after using a paid subscription for a time.

As an end-user looking to save money, these changes mean it may be worth toggling off your subscriptions from time to time to see if you’re offered a better deal to resubscribe.

Developers were alerted to the new features last week, but the offers themselves aren’t yet publicly available.

To create the offers, developers have to download the latest Xcode 10.2 beta and will need to implement the new StoreKit APIs. They can then test their offers on the latest beta version of iOS 12.2, macOS 10.14.4, and tvOS 12.2. Apple said the offers will be made available to the public “soon.”

25 Feb 2019

Coinbase Pro is about to let you trade XRP

On Tuesday, Coinbase announced that XRP will be the latest cryptocurrency to hit its pro-level trading platform. Coinbase Pro will allow users to transfer XRP to the platform right away (“After 10am on February 25”) but there will be at least a 12 hour delay before trading is enabled.

As one of the most controversial cryptocurrencies around, the addition of Ripple’s XRP is sure to stir up the institutional banking coin’s hot-blooded armies of supporters and detractors. Support for XRP will be available for users in the U.S. (though not those in New York state), the UK, Canada, Singapore, Australia and the EU.

“Once sufficient supply of XRP is established on the platform, trading on the XRP/USD, XRP/EUR, and XRP/BTC order books will start in phases, beginning with post-only mode and proceeding to full trading should our metrics for a healthy market be met,” the company said in its announcement.

For now, XRP will be limited to Coinbase Pro, Coinbase’s feature-rich platform previously known as GDAX. The company declined to specify when XRP would hit the regular Coinbase platform, though in the past those additions have often followed Coinbase Pro by a few weeks.

Last year, Coinbase began expanding its previously spartan coin offerings to include a much wider selection of offerings beyond its longtime support for Bitcoin, Litecoin, Ethereum and a small handful of other offerings derived from those core coins. XRP is the third largest cryptocurrency by market cap, trailing Bitcoin and Ethereum.