Month: September 2020

01 Sep 2020

India’s IT minister accuses Facebook of suppressing right-leaning pages

Ravi Shankar Prasad, India’s IT, and Law and Justice minister has accused Facebook India’s leadership team of suppressing the reach of pages that support and promote right-leaning ideology, in what is the latest turn of events for the social giant in its biggest market by users where it has also been accused of playing favoritism to Prasad’s ruling party.

In a letter to Facebook co-founder and chief executive, RS Prasad wrote that he has learned that ahead of the general elections last year, social giant’s India management team, in a “concerted effort”, deleted or substantially reduced the reach as well as “provided no recourse or right of appeal to pages” that were supportive of the right-of-centre ideology.

“The above documented cases of bias and inaction are seemingly a direct outcome of the dominant political beliefs of individuals in your Facebook India team,” the minister wrote in the letter, without elaborating those cases. He said the ruling, right-of-centre Bharatiya Janata Party wrote “dozens of emails” to Facebook management team and received no response.

Prasad also accused some unnamed Facebook employees of abusing Prime Minister Narendra Modi and other senior ministers of BJP “on record.”

He characterized this alleged behaviour as “problematic.” “It is doubly problematic when the bias of individuals becomes an inherent bias of the platform. And it is unacceptable when political biases of individuals impinger on the freedom of speech of millions of people,” he added.

Prasad’s letter today comes as Ankhi Das, a top level Facebook executive in India, has been accused of showing support to Narendra Modi before he was elected as Prime Minister in 2014 and disparaging the opposition party, Indian National Congress.

According to the Wall Street Journal, Das had also opposed applying the company’s hate-speech rules to a member of Indian Prime Minister Narendra Modi’s party because she worried taking any punishing actions would hurt the company’s business prospects in India.

Politicians from both the sides have slammed Facebook for playing favoritism in India. In the letter, Prasad characterized these reporting to be based on “selective leaks” by some Facebook employees to “portray an alternative reality.”

On Tuesday, local newspaper Indian Express reported that ahead of last year’s polls, BJP flagged a list of 44 pages opposed to the party, claiming they were “in violation of expected standards” and carried posts “not in line with facts.’ At least 14 of those pages are no longer on the platform. The report claimed that Facebook India team was responsive to BJP officials.

01 Sep 2020

Alexa can now pay for gas at over 11,500 Exxon and Mobil stations in the U.S.

In January, Amazon announced a new feature would allow Alexa users to pay for their gas at the pump using voice commands via Echo Auto and other Alexa-enabled mobility devices. Today, the company says the feature is now live at over 11,500 Exxon and Mobil gas stations across the U.S., allowing customers to say “Alexa, pay for gas,” to begin the payment process.

Amazon teamed up with Fiserv to help power the transactions by activating the pump and facilitating the token generation to ensure a secure payment experience. However, the transactions themselves will be processed through Amazon Pay, which uses the same payment information stored in the customer’s Amazon account.

At launch, Amazon says the feature will work across Alexa-enabled devices, like Echo Auto, as well as in Alexa-enabled vehicles, and even through the Alexa app for iOS and Android.

To get started, customers can say, “Alexa, pay for gas,” and Alexa will then confirm the  station location, pump number, and then activate the pump.

The feature may not be either faster or easier than simply inserting your payment card at the pump directly, but it can be useful in some situations. Because you can remain in the car until the pump is authorized, the option is a nice perk for cold, winter days. It could also be appreciated by women and others who are wary of being alone at the pump, like when getting gas at night or in unfamiliar surroundings. In the pandemic era, it means more time social distancing from the customer on the other side of the pump, too, and reduces your interactions with the pump itself.

Unfortunately, Alexa can’t pump your gas for you yet — you still have to do that yourself.

 

 

01 Sep 2020

Tesla taps market rally keg, announces $5B stock sale

Tesla said Tuesday will sell up to $5 billion in new stock as the company seeks to take advantage of an unprecedented run up in its share price.

Tesla will sell the shares from “time to time,” through an “at-the-market” offering program, the company said Tuesday in a filing with the U.S. Securities and Exchange Commission. Banks including Goldman Sachs, BoA Securities, Capital Inc., Citigroup Global Markets Inc, and Morgan Stanley will sell the shares at Tesla’s direction.

Tesla shares opened lower Tuesday on the news. Share were down 4.25% in morning trading and then recovered. Tesla’s share price is currently down 0.34% to its adjusted split price of $469.40.

Tesla didn’t lay out a detailed plan for this potential injection of capital. Instead, the company said in a filing that it intends to use the net proceeds “to further strengthen our balance sheet, as well as for general corporate purposes.”

There will be plenty of areas to spend this new capital. The company is in the midst of several construction projects, including factories in Berlin and near Austin, in addition to its day-to-day operations.

Tesla has already taken steps to harness the power of its skyrocketing share price. Last month, Tesla’s board approved splitting its shares 5 for 1.  The split announcement came after a sharp rally in the value of Tesla equity in recent quarters.

Tesla’s share price was $2,213.40 on Friday before the 5-for-1 stock split went into effect on Monday. The opening price post split was $444.61. The lower price didn’t dampen the momentum as retail investors took the opportunity to snap up shares. Tesla’s adjusted price split stock rose 12.6% on Monday to close at $498.32.

A year ago, Tesla’s stock price was around $227.45 (or $45 based on the adjusted price). It had bopped along rising and falling as volatile stock is want to do, until March when it started the upwards trend. Since March 18, Tesla’s stock price has gained 598%.

01 Sep 2020

The good and the less-good from Sumo Logic’s updated IPO filing

Sumo Logic filed an S-1/A this week, updating the world to its latest financial results ahead of its IPO pricing.

Today, just over a week after we first looked at Sumo Logic’s recent financial performance when it filed its first S-1 document, let’s explore what’s new in the document and what the numbers tell us.

For those of you in a hurry: Sumo Logic’s quarter ending July 31, 2020, has lots to like: growth, slimming operating costs, and its smallest losses in some time. But it also has some elements to it that are less inspiring, like slowing growth. How investors sort through the different signals is going to prove fascinating.

There is a lot of IPO news coming, so let’s get our head around Sumo Logic’s new results and its strengths and weaknesses before any more of it drops.

New results

The key difference between Sumo Logic’s initial S-1 and its new, S-1/A filing is the inclusion of a new quarter’s results, namely the quarter ending July 31, 2020. With this new reporting period we get to see how the company did during COVID a bit more clearly.

Here’s the results set for the quarter in simple form:

01 Sep 2020

Netflix is making a series based on ‘The Three-Body Problem’

Netflix just announced its plans to turn Cixin Liu’s “Three-Body Problem” trilogy into an original science fiction series.

The show will be executive produced and written by David Benioff and D.B. Weiss (best known as the showrunners behind “Game of Thrones,” the pair signed a multi-year deal with Netflix last year that was reportedly worth more than $200 million), along with Alexander Woo, who previously served as showrunner for “The Terror: Infamy.”

“The Last Jedi” director Rian Johnson and his producing partner Ram Bergman are on-board as executive producers (Benioff and Weiss also spent some time working on a since-abandoned Star Wars trilogy), while Liu and his American translator Ken Liu (no relation) will serve as consulting producers.

“I have the greatest respect for and faith in the creative team adapting The Three-Body Problem for television audiences,” said Cixin Liu in a statement. “I set out to tell a story that transcends time and the confines of nations, cultures and races; one that compels us to consider the fate of humankind as a whole. It is a great honor as an author to see this unique sci-fi concept travel and gain fandom across the globe and I am excited for new and existing fans all over the world to discover the story on Netflix.”

First published in serialized form in China in 2006, “The Three-Body Problem” and its sequels “The Dark Forest” and “Death’s Edge” (the whole series is also known as “Remembrance of Earth Past”) tells the story humanity’s encounter with a mysterious alien race known as the Trisolarans. After its American publication in 2014, it was the first Asian novel to win science fiction’s Hugo Award and it attracted high-profile fans including President Barack Obama.

The series is distinguished for its detailed scientific extrapolation, its wildly inventive plotting, and its broad perspective, ultimately covering a vast swath of human history. (I’d also argue that “The Dark Forest” includes the most spectacular space battle ever committed to print.)

“Liu Cixin’s trilogy is the most ambitious science-fiction series we’ve read, taking readers on a journey from the 1960s until the end of time, from life on our pale blue dot to the distant fringes of the universe,” Benioff and Weiss said in a statement. “We look forward to spending the next years of our lives bringing this to life for audiences around the world.”

01 Sep 2020

The 5G version of Samsung’s Galaxy Tab S7 starts at $850 and arrives September 18

2020 was going to be the year 5G went truly mainstream. Things obviously haven’t gone according to plan these past several months, but this is undoubtedly the year Samsung went all-in on the next generation technology. After being one of the first to market with a 5G device, it’s since made its way across the company’s various flagships and even onto a couple of mid-range phones.

With the arrival of the Galaxy Tab S7 5G, Samsung also becomes one of the first to add the extra layer of connectivity to its line of premium tablets. At today’s big Unpacked redux event, we’re finally getting a better look at what the 5G version, including the ever important pricing and availability.

The 5G models hit the market September 18 for $850 for the S7 — that’s a $200 premium over the standard model and the same starting price as the S7+. The 5G S7+, meanwhile, runs $1,050.

I’ve got a full write up of the non-5G version of the S7+ here. All of the words should pretty much apply to the new models, expect, you know, with more 5G. Honestly though, I don’t really have 5G access at the moment in the neighborhood in Queens I live in. In that case, the system reverts to LTE connectivity.

For that reason, this is going to be a pretty niche model. Honestly, the connect tablet market is still relatively niche to began with — and that’s likely to be even more so the case for 2020, when people are continuing to work from home in large numbers.

Pre-order for the tablets opens tomorrow.

01 Sep 2020

Oral-B’s iO smart toothbrush is a big upgrade in just about every way

It can be easy to mock the very concept of a ‘smart toothbrush’ – what other device in our lives do we use daily that seems least in need of a connected upgrade? But Oral-B has been upgrading its powered toothbrush lineup with Bluetooth and app-based intelligence for quite a while now, and its latest new smart brush, the iO Series, is actually a very clever and capable update that should help you keep your teeth better-brushed and in healthier shape.

The basics

Oral-B’s iO is a fundamental rethinking of its powered toothbrush lineup in a way that none of its prior new models has been; the design, feature set, application and more are all brand new. The new look, designed in partnership with Braun, is a vast improvement (more about that below), and there’s a color display that provides more info and visual feedback than on any previous Oral-B smart brush. The induction charger is also new, with magnetic support to keep it in place, and there’s a new companion app that provides a lot more in the way of guidance, with improvements that accrue over time as the software gets to know you.

The iO Series includes different accessories and equipment depending on which version you get – Oral-B provided the Series 8, which includes the toothbrush, a charger, two replacement heads and a carrying case. The different Series’ also include different features – the Series 7 is the most affordable, but lacks the Sensitive+ brushing mode on the Series 8, while the top-end Series 9 is the only one that includes a dedicated tongue brushing mode.

Using the toothbrush is easy. You can use one of two buttons on the brush itself to cycle through its various modes, and then press the other to turn it on and off. An integrated LED ring provides visual feedback about when you’re applying the right amount of pressure, and when you use too much, and vibration feedback indicates when you hit 30-second marks, and when you’ve completed the full dentist-recommended two minutes of brushing.

With the iOS or Android app, you can connect your iO via Bluetooth for more advanced feedback and control, including a guided brushing mode that shows you where you’ve cleaned, and for how long, with a simple graphic representation of your teeth.

Image Credits: Darrell Etherington

Design and features

The new industrial design of the iO is a vast improvement over the previous Oral-B smart toothbrushes in every way. They’re sleeker, with redesigned interchangeable brush heads that not only have a better mechanical connection to the base, but that also flow into the body with a smooth swooping connection point. The black version I reviewed has a matte, slightly textured finish that feels and grips great, and the built-in display is bright and full-color for an easy understanding of which mode you’re in, as well as the status of your battery charge and a quick report card of sorts about the quality of your last brush via smiley face feedback.

Visual and force feedback both work great on this model, with an easily visible LED ring showing green when you’re using just the right amount of pressure, and turning quickly to red when you press too hard. As a serial excess pressure brusher, this worked very well in modulating my bad habit, and I was very quickly able to get into a rhythm of correctly-applied pressure instead.

The new charger design lacks the peg that was present on Oral-B’s previous rechargeable toothbrushes, and instead relies on a magnetic connection akin to the one Apple uses on its Apple Watch charger. This tends to make it a bit more likely to get knocked off the charger by wayward reaches, I’ve found, but it also makes both the brush and charger easier to keep clean, and the charger takes up less counter space. The LCD screen will show you charge level when placed on the charger while it’s plugged in.

Image Credits: Darrell Etherington

As mentioned, you can use the Oral-B iO completely without the companion app, and it works very well. But the app is a great way to help upgrade your daily care routine, thanks to its guided brushing modes and accumulated brushing activity tracking. The guided mode shows you which region you’re currently brushing, breaking your mouth up into six separate zones (three up top, and three on the bottom). In my testing, this tracking was a bit hit or miss when it comes to accuracy, often getting wrong which area I was actively brushing. It was accurate enough to provide a general sense of where I needed to be doing a better job than I had been, however.

Over time, the app will use the info gathered from your guided sessions to provide you with specific tips on how to improve. It also allows you to self-report flossing, rinsing and any gum-bleeding for more detailed trend tracking over time.

Bottom line

Image Credits: Darrell Etherington

The Oral-B iO series sits at the very top of the company’s electric toothbrush lineup, at $249.99 for the Series 8 as reviewed, or $299.99 for the Series 9. The kit you get does include two replacement heads in addition to the one that comes on the brush for a total of 3, along with the travel carrying case and charger (you get 4 total heads on the Series 9, as well as a charging travel case on top of the additional mode an sensing capabilities of the brush itself). You can get a basic electric toothbrush for $50 or less, by comparison.

That said, the iO does offer excellent build and brushing quality, which will definitely leave your mouth feeling cleaner than with budget options. And it’s intelligent features are great if you want to be more mindful about your daily dental hygiene routine, too. That, combined with its attractive, ergonomic design, mean that this is a great option so long as you’re willing to spend a little bit more on a premium device.

01 Sep 2020

Meet the $3,300 edition of the Galaxy Z Fold 2

If you’re going to spend $1,000 on a phone, you might as well spend $2,000. And honestly, if you’re going to spend $2,000, why not just go for it and spend $3,300? That seems to be a chief guiding principle behind the Samsung Galaxy Fold Z 2 Thom Browne edition — a handset for those who want the priciest mobile device you can buy — and then some.

Samsung has been partnering with the high-end American fashion designer for a couple of devices now. The Z Fold 2 edition follows the release of the Thom Browne Galaxy Z Flip, which also cost an additional $1,100 over the price of the standard foldable. Per the press materials:

[T]he second release further explores its shared ethos to provide a deeper level of hardware and software integration. The geometric grey and signature multicolor stripe is complemented by a grosgrain pattern, creating a visual texture of fabric on Galaxy Z Fold2’s unique design. Software additions, including a new lock screen and exclusive photo filter, digitize the Thom Browne world and bring a sense of luxury into every interaction.

Further justifying the device’s cost is the inclusion of a Galaxy Watch 3 and the Galaxy Buds Live — neither of which ship with the standard Fold Z 2. And perhaps even more importantly, it’s something you can lord over the heads of your slightly more frugal friends who only shelled out for the regular Fold.

It’s all part of the company’s work to frame the foldable as a truly luxury product. The standard model notably also ships with Samsung’s upgraded Premier Service. That includes “on-demand concierge support” and a one-time screen replacement for accidental damage. All solid additions for a still-new form factor. But the company is also tossing in Founders Card membership, access to a bunch of golf/country clubs and a meal from a Michelin star restaurant (terms and conditions apply, obviously). However, still no free Galaxy Buds with the standard model.

If all of that sounds good to you, the Galaxy Z Fold 2 Thom Browne edition goes up for pre-order tomorrow and enters general availability on September 25.

01 Sep 2020

Samsung’s new Galaxy Fold arrives September 18 for $2,000

As far as launches for revolutionary products are concerned, the Galaxy Fold could have gone a lot better. It’s not for lack of hype, of course. Years of prelude punctuated by Samsung’s own breathless expectations provided plenty of build-up, but in the end, the device felt like a partially baked disappointment.

A number of early units broke for a variety of reasons. Samsung recalled the foldable, went back to the drawing board and released it on a delayed timeline. I ran into issues with my second sample pretty quickly. At the end of the day, the device just demanded a level of gingerliness most users can’t really afford with a day-to-day mobile device.

The Galaxy Fold Z 2, which was the centerpiece of today’s Unpacked annex event, is largely devoted to addressing the biggest complaints about the original. Given the issues with the original, that’s about as admirable a goal as any. We were all aware that the Galaxy Fold was going to be a learning process for Samsung — and certainly there’s a certain degree of throwing caution to the wind — but relative to the company’s other device, it just didn’t feel finished.

Image Credits: Samsung

We certainly didn’t feel comfortable advising people to purchase the device for $2,000. The Fold Z 2 is priced the same (which is to say still prohibitively expensive for most), but it could be the product the first gen should have been. I’m going to wait until we’ve had sufficient review time to say anything definitive about the device, but in Samsung’s defense, the company does seem to have addressed most of the major issues with the original — thanks in no small part to some advances introduced with Flip last year.

The biggest update here is the addition of what the company calls “Ultra Thin Glass” to the primary foldable 7.6-inch display. That was one of the largest pain points of the original — as cool as the technology is, it’s not worth a lot if the touchscreen can’t withstand touches. The technology here is more or less the same as what Samsung introduced with the Flip.

Image Credits: Samsung

The same goes for the new “sweeper” technology, which builds in a brush to wick away particles that might otherwise fall into the phone. This was another issue with the original — crap was getting behind the screen, causing damage when pressure was applied to the front by the user. This is the third-generation of the feature, according to Samsung, sporting a thinner brush than the original. Per the company:

To achieve this, Samsung developed new innovative sweeper technology to achieve the same level of protection in a smaller space. The Galaxy Z Fold2 Hideaway Hinge features revolutionary slim cutting technology, modified fiber composition and adjusted fiber density.

That’s a fancy way of saying they made thinner bristles. The hinge has also been improved to allow the device to stand at a variety of angles. That’s going to be an important point as the company looks to compete directly with the likes of Microsoft’s Surface Duo and any other dual-screen devices coming down the road. That’s augmented by Flex Mode (another Flip addition), which reconfigures the screen to make the best use of the partially open display.

Image Credits: Samsung

The other big update here is the addition of a much larger front-facing screen. At 6.2 inches, the front of the device is actually a serviceable display for use while the device is closed. Last time around, the front-facing screen had a weirdly long aspect ratio and wasn’t really great for anything but notifications. The company seemingly took something away from Huawei’s first dip into the foldable category.

The new Fold has 5G support, of course — that’s now standard across the company’s flagships, along with some mid-tier devices. That’s coupled with a beefy 4,500 mAh of battery life (split in two, each behind a display), 12GB of RAM and 256GB of storage. There’s only one memory/storage option for the device for the States, which will run $2,000.

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That entitles the buyer to the Galaxy Z Premier service, which includes on-demand support for the phone and a one-time replacement after accidental screen damage. There’s also a bunch of other perks thrown in, like Founders Card membership and access to golfing, or dinner at a Michelin-star restaurant. I would have preferred a pair of Galaxy Buds, to be honest, but Samsung’s really pushing the luxury angle here.

The Galaxy Z Fold 2 is up for pre-order September 2, and starts shipping on the 18th.

01 Sep 2020

InCountry raises $18M more to help SaaS companies store data locally

We’re seeing a gradual expansion of national regulations that require data from SaaS applications to be stored locally, in the country where it’s sourced and used. Today a startup that’s built a service around that need — specifically, data residency-as-a-service — is announcing some funding to continue building out its company amid strong demand.

InCountry, which provides a set of solutions — comprising software as well as some consultancy — that helps companies comply with local regulations when adopting SaaS products, has raised $18 million in funding.

This is technically an extension to its Series A, but in keeping with the growth of its business, it comes with a big bump to its valuation: the startup is now valued at “north” of $150 million. Founder and CEO Peter Yared said this is more than double the valuation in its previous round a little over a year ago

The money is coming from a mix of strategic and financial investors. It’s being led by by Caffeinated Capital and Abu Dhabi’s Mubadala, with participation from new investor Accenture Ventures and previous investors Arbor Ventures, Felicis, Ridge Ventures, Bloomberg Beta, and Team Builder Ventures. Accenture is one of InCountry’s key channel partners, reselling the software as part of bigger data management and integration contracts, Yared tells me.

The company has seen a decent bump in its business in the last year, expanding to 90 countries from 65 where it provides guidance and services to store and use data in compliance with legal requirements. Alongside that it has an increasingly long list of software packages that it covers with its products. The list currently includes Salesforce, ServiceNow, Twilio, Mambu and Segment, with customers including a large list of enterprises including stock exchanges, banks, and pharmaceutical companies.

“This company was based off a crazy thesis,” Yared said with an almost incredulous laugh (he has a very jocular way of talking, even when he’s being serious). “Now it’s 20 months old, and our customers are banks, pharma giants, stock exchanges. We are proud that large institutions can trust us.”

A big bump in its business in recent times has been in Asia Pacific and the Middle East, which are two main regions when it comes to data residency regulations and therefore ripe ground for winning new customers — one reason why Mubadala is part of this round, Yared said.

“At Mubadala we are committed to backing visionary founders whose innovations fuel economies,” said Ibrahim Ajami, Head of Ventures at Mubadala Capital. “Since day one, InCountry’s cloud solution has addressed a massive challenge in this era of regulation by giving businesses the tools to grow internationally while remaining compliant with data residency regulations. We’re doubling down on our investment and are supporting InCountry’s expansion into the MENA region because we believe they are the best team to help drive global business forward.”

Partly due to the growing ubiquity, flexibility and relatively cheap cost of cloud computing, software as a service  has been on a fast growth trajectory for years now. But even within that trend, it has had a huge boost in 2020, as a result of the global health pandemic.

COVID-19 has given the need for remote computing, and being able to access data wherever you happen to be — which in many cases today is no longer in your usual office space — and on top of that we have a lot more “wiggle room” in business, with organizations quickly scaling up and down with demand.

The knock on effect has been a big boost for SaaS. But that growth has come with some caveats, and one of the biggest alongside security has been around data protection, and specifically national requirements in how data is stored and used. Arguably, SaaS companies have been more concerned with scaling their software and business funnels than they have been with how data is handled and how that has changed in keeping with local regulations, and that’s the opportunity that InCountry has stepped in to fill.

It provides not just a set of software to store and handle data in a secure way, but also an extensive list of legal advisors with expertise at the local level to help companies get their data policies in order. It’s an interesting model: while InCountry’s been an early mover in identifying this market opportunity and building technology to address it, it’s buffered its competitive position not with a sole focus on technology, but an extensive amount of human capital to get each implementation right.

That can prove to be a costly thing to get wrong. In the EU in July, the Court of Justice of the European Union (CJEU) put down the EU-US Privacy Shield — a framework that let businesses transfer personal data between the European Union and the United States while ensuring compliance with data protection regulations. This has impacted some 5,000 companies, which now have to rethink how they handle their data. The fine for not complying with storing data locally means that they can be fined up to 4% of their revenues.

Yared tells me that for now, the main competitor to something like InCountry has been companies building their own policies in house. Some of those solutions would have been done completely in house and some in partnership with integrators, but all of them were hard to scale and were painful to maintain, one reason why companies and their business partners are turning to working with his startup.

“Accenture Ventures is pleased to support InCountry as it continues to expand globally,” said Tom Lounibos, Managing Director, Accenture Ventures, in a statement. “InCountry’s software solutions are helping companies address the critical issue of becoming and remaining compliant with a multitude of data residency laws. This expansion will help support enterprises as they unlock their business across borders.”