Month: September 2020

18 Sep 2020

Ride-hailing was hit hard by COVID-19. Grab’s Russell Cohen on how the company adapted.

A contactless delivery performed by a Grab delivery driver

A contactless Grab delivery

Ride-hailing services around the world have been hit hard by the COVID-19 pandemic, and Grab was no exception. The company is one of the most highly-valued tech startups in Southeast Asia, where it operates in eight countries. Its transport business suffered a sharp decline in March and April, as movement restriction orders were implemented.

But the company had the advantage of already operating several on-demand logistics services. During Disrupt, Russell Cohen, Grab’s group managing director of operations, talked about how the company adapted its technology for an unprecedented crisis (the video is embedded below).

“We sat down as a leadership group at the start of the crisis and we could see, particularly in Southeast Asia, that the scale of the challenge was so immense,” said Cohen.

Grab’s driver app already allowed them to toggle between ride-hailing and on-demand delivery requests. As a result of COVID-19, over 149,000 drivers began performing on-demand deliveries for the first time, with Singapore, Malaysia and Thailand seeing the most conversions. That number included tens of thousands of new drivers who joined the platform to make up for lost earnings during the pandemic.

The challenge was scaling up its delivery services to meet the dramatic increase in demand by consumers, and also merchants who needed a new way to reach customers. In March and April, Cohen said just under 80,000 small businesses joined its platform. Many had never sold online before, so Grab expedited the release of a self-service feature, making it easier for merchants to on-board themselves.

“This is a massive sector of the Southeast Asian economy that effectively digitized within a matter of weeks,” said Cohen.

A lot of the new merchants had previously taken only cash payments, so Grab had to set them up for digital payments, a process made simpler because the company’s financial unit, Grab Financial, already offers services like Grab Pay for cashless payments, mobile wallets and remittance services.

Grab also released a new package of tools called Grab Merchant, which enabled merchants to set-up online businesses by submitting licenses and certification online, and includes features like data analytics.

Modeling for uncertainty in the “new normal”

Part of Grab’s COVID-19 strategy involved collaborating with local municipalities and governments in different countries to make deliveries more efficient. For example, it worked with the Singaporean government to expand a pilot program, called GrabExpress Car, originally launched in September, that enabled more of Grab’s ride-hailing vehicles to be used for food and grocery deliveries. Previously, many of those deliveries were handled only by motorbikes.

The situation in each of Grab’s markets–Singapore, Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Thailand and Vietnam—is still evolving. Some markets have lifted lockdown orders, while others continue to cope with new outbreaks.

Cohen said ride-hailing is gradually recovering in many of Grab’s markets. But the company is preparing for an uncertain future by modeling different scenarios, taking into account potential re-closings, and long-lasting changes in both consumer and merchant behavior.

“Unpredictability is something we think a lot about,” Cohen said. Its models include ones where deliveries are a significantly larger part of its business, because even in countries where movement restrictions have been lifted, customers still prefer to shop online.

COVID-19 has also accelerated the adoption of digital payments in several of Grab’s markets. For example, Grab launched its GrabPay Card in the Philippines three months ago, because more people are beginning to use contactless payments in response to COVID-19 concerns.

In terms of on-demand deliveries, the company is expanding GrabExpress, its same-day courier service, and adapting technology originally created for ride-pooling to help drivers plan pickups and deliveries more efficiently. This will help decrease the cost of delivery services as consumers remain price-conscious because of the pandemic’s economic impact.

“Purchasing behaviors have changed, so for us, when we think about the supply side, the drivers’ side, that means we’ve got to make sure our fleet is flexible,” he said.

18 Sep 2020

Apple will launch its online store in India next week

Apple will launch its online store in India on September 23, bringing a range of services directly to customers in the world’s second largest smartphone market for the first time in over 20 years since it began operations in the country.

The company, which currently relies on third-party online and offline retailers to sell its products in India, said its online store will offer AppleCare+, which extends the warranty on its hardware products by up to two years, as well as a trade-in program to let customers access discounts on purchase of new iPhones by returning previous models. These programs were previously not available in India. 

“We know our users are relying on technology to stay connected, engage in learning, and tap into their creativity, and by bringing the Apple Store online to India, we are offering our customers the very best of Apple at this important time,” said Deirdre O’Brien, Apple’s senior vice president of Retail + People, in a statement.

TechCrunch reported in January that the iPhone-maker was planning to launch its online store in India in Q3 this year. A month later, Apple CEO Tim Cook confirmed the development, adding that Apple will also launch its first physical store in the country next year.

On its website, Apple says it also plans to offer financing options to customers in India, and students will receive additional discounts on Apple products and accessories. Starting next month, it will also let customers check out free online sessions on music and photography from professional creatives. And if they wish, they can engrave emoji or text on their AirPods in several Indian languages.

The launch of the online store will mark a new chapter in Apple’s business in India, where about 99% of the market is commanded by Android smartphones. The iPhone-maker has become visibly more aggressive in India in recent years. In July, the company’s contract manufacturing partner (Foxconn) began assembling the iPhone 11 in India. This was the first time the company was locally assembling a current-generation iPhone model in the country.

Assembling handsets in India enables smartphone vendors — including Apple — to avoid roughly 20% import duty that the Indian government levies on imported electronics products.

18 Sep 2020

Apple will launch its online store in India next week

Apple will launch its online store in India on September 23, bringing a range of services directly to customers in the world’s second largest smartphone market for the first time in over 20 years since it began operations in the country.

The company, which currently relies on third-party online and offline retailers to sell its products in India, said its online store will offer AppleCare+, which extends the warranty on its hardware products by up to two years, as well as a trade-in program to let customers access discounts on purchase of new iPhones by returning previous models. These programs were previously not available in India. 

“We know our users are relying on technology to stay connected, engage in learning, and tap into their creativity, and by bringing the Apple Store online to India, we are offering our customers the very best of Apple at this important time,” said Deirdre O’Brien, Apple’s senior vice president of Retail + People, in a statement.

TechCrunch reported in January that the iPhone-maker was planning to launch its online store in India in Q3 this year. A month later, Apple CEO Tim Cook confirmed the development, adding that Apple will also launch its first physical store in the country next year.

On its website, Apple says it also plans to offer financing options to customers in India, and students will receive additional discounts on Apple products and accessories. Starting next month, it will also let customers check out free online sessions on music and photography from professional creatives. And if they wish, they can engrave emoji or text on their AirPods in several Indian languages.

The launch of the online store will mark a new chapter in Apple’s business in India, where about 99% of the market is commanded by Android smartphones. The iPhone-maker has become visibly more aggressive in India in recent years. In July, the company’s contract manufacturing partner (Foxconn) began assembling the iPhone 11 in India. This was the first time the company was locally assembling a current-generation iPhone model in the country.

Assembling handsets in India enables smartphone vendors — including Apple — to avoid roughly 20% import duty that the Indian government levies on imported electronics products.

18 Sep 2020

TikTok’s Chinese rival Kuaishou becomes a popular online bazaar

In China, short video apps aren’t just for mindless time killing. These services are becoming online bazaars where users can examine products, see how they are grown and made, and ask sellers questions during live sessions.

Kuaishou, the main rival of TikTok’s Chinese version (Douyin), announced that it accumulated 500 million e-commerce orders in August, a strong sign for the app’s monetization effort — and probably a conducive condition for its upcoming public listing.

On the heels of the announcement, Reuters reported that Kuaishou, a Tencent-backed company behind TikTok clone Zynn, is looking to raise up to $5 billion from an initial public offering in Hong Kong as early as January. The company declined to comment, but a source with knowledge of the matter confirmed the details with TechCrunch.

There are intricacies in the claim of “500 million orders.” It doesn’t exclude canceled orders or refunds, and Kuaishou won’t reveal what its actual sales were. The company also said the number made it China’s fourth-largest e-commerce player following Alibaba, JD.com and Pinduoduo.

It’s hard to verify the claim as there are no comparable figures from these firms during the period, but let’s work with what’s available. Pinduoduo previously said it logged over 7 billion orders in the first six months of 2019. That means it averaged 1.16 billion orders per month, more than doubling Kuaishou’s volume.

Kuaishou’s figure, however, does indicate that many users have bought or at least considered buying through its video platform.

The app, known for its celebration of vernacular and even mundane user content, boasts 300 million daily active users at the latest, which suggests on average its users made at least one order during the month. Many of the products sold were produce grown by its large base of rural users. The app gained ground in small towns and far-flung regions early on exactly because its content algorithms didn’t intend to favor the “glamorous”.

Over time, it gathered pace among Chinese urbanites who found themselves enjoying others’ candid filming of country life and happily ordering their farm products. The focus on bringing rural produce to urban areas also squares nicely with China’s push to invigorate its rural economy, and it’s not rare to see Kuaishou using terms like “poverty-alleviation” in its social media campaign.

Douyin, which leans towards polished videos from “influencers”, also enables its content creators to monetize — through both sharing ad revenue and hawking products. With a DAU twice as big as Kuaishou’s at 600 million, the app vows to bring 80 billion yuan ($11.8 billion) of income to creators in the coming year, the chief executive of ByteDance China, Kelly Zhang, said recently at Douyin’s creator conference.

17 Sep 2020

Benchmark’s Peter Fenton: “10 to 20 years of innovation just got pulled forward”

Earlier today at TechCrunch Disrupt, venture capitalist Peter Fenton joined us to talk about a variety of issues. Among them, we discussed how he’s putting his stamp on Benchmark now that, 15 years after joining the storied firm, he’s its most senior member.

Fenton said that he’s mostly focused on ensuring that firm doesn’t change. It wants to remain small, with no more than six general partners at a time. It wants to keep investing funds that are half a billion dollars or less because its small team can only work closely with so many founders. He also made a point of noting that Benchmark’s partners still divide their investment profits equally, unlike at other, more hierarchical venture firms, where senior investors reap the biggest financial benefits.

We also talked about diversity because (hint hint) Benchmark — which is currently run by Fenton, Sarah Tavel, Eric Vishria and Chetan Puttagunta — is hiring one to two more general partners. We talked about why Benchmark, a Series A investor in both Uber and WeWork, seemingly took so long to address cultural issues within both companies. And we talked about the opportunities that has Benchmark, and Fenton specifically, most excited right now.

If you’re curious about any of these things, read on or check out our full conversation below.

On whether Benchmark, which historically had all white male partners and now counts Fenton among its only white partner, might hire a Black partner on his watch, given the dearth of Black investors in the industry and, at the same time, the changing demographics of the U.S.:

“That’s a personal issue for me, which is going to be measured in the outcomes, just like we have companies that take on initiatives that matter and then measure them and hold themselves accountable. I won’t feel good about our failure if we don’t continue to tilt towards diversity. It’s not enough that I’m the only white male partner. The industry is so systematically skewed in the wrong direction, and we’ve gotten so good at rationalizing how it ended up here, that I don’t think we can tolerate it anymore.”

Benchmark is looking to reinvent itself through “three interfaces” he continued. “It’s who are we talking with and spending time with in terms of [who we might invest in] — that has to change; who are the people making investment decisions, [meaning] the partnership; and then what’s the composition of the companies we’ve invested in, meaning the executives and the boards.

“Before I’m done with the venture business, I want to be able to point to empirical outcomes . . .”

As for why Benchmark waited for the public to rally against its portfolio companies Uber and WeWork before taking action to address cultural issues (in Uber’s case, in reaction to former engineer Susan Fowler’s famous blog post and, in the case if WeWork, in reaction to its S-1 filing):

“I can’t give you a crisp answer because ultimately, what happens in the public eye isn’t the whole story of what was going on between Benchmark and those CEOs.” It’s  “far more complicated, far more nuanced, far more engaged.”

Said Fenton: “What you start with in any partnership is this idea that we’re all flawed and providing what feels like unconditional support to a founder to nurture them and help them to understand in ways they might be able to from their direct reports where they are going to get in trouble, where they’re going to fall short, and then buttress them.

“I can say, having watched both [Benchmark investors] Bruce [Dunlevie] and Bill [Gurley] in those roles that they give their heart and soul to enable to full potential of those entrepreneurs and in each case, it wasn’t enough.

“I don’t know what to say other than, I don’t envision another individual in that [board] role being able to do a better job because what they gave was everything, and those companies built enormous organizations, great success, delight and joy for customers, and they had, in each of their cases, pathologies in their culture. A number of companies that I’m involved with have pathologies in their culture. Every organization can build them. What motivated both Bill and Bruce was the constituencies that go beyond the CEO, the employees, the customers, and in the case of Uber, the drivers . . .

“You could say Susan Fowler was the reason it all happened; I can assure you that the work that was being done far preceded [the publication of her blog post]. Could we have done more, more quickly? You always look back and say, ‘Yeah.’ I think you learn as an organization. We’re not perfect.”

As for the trends that Fenton is watching most closely right now, he suggested a world of opportunities have opened up in the last six months, and he thinks they’ll only gain momentum from here:

“What I’m most excited about is, we’re not going back to normal. What’s so amazing is this shock to the system is really a big opportunity for entrepreneurs to come and say, ‘What do we need to build to recreate and unlock all these things we lost when we stopped going into workplaces?’

“So I think this opportunity to build the tools for a world that’s ‘post place’ has just opened up and is as exciting as anything I’ve seen in my venture career.You walk around right now and you see these ghosts towns, with gyms, classes you might take [and so forth] and now maybe you go online and do Peloton, or that class you maybe do online. So I think a whole field of opportunities will move into this post-place delivery mechanism that are really exciting. [It] could be 10 to 20 years of innovation that just got pulled forward into today.”

17 Sep 2020

Meet the five startup Battlefield finalists at Disrupt 2020

TechCrunch hosted an unusual Startup Battlefield this week — the founders, judges, audience and moderator (me) were all in different locations, doing our best to interact over WebEx.

But the 20 startups still demonstrated their products and explained their visions, then were grilled by expert judges. And those judges helped the TechCrunch team select our five finalists.

Those finalists will be presenting tomorrow at 10:40 a.m. Pacific for a whole new set of judges and you can watch the live stream by logging into TechCrunch. (Also: It’s not too late to sign up for the full Disrupt experience.) Those judges will choose a runner-up and a winner, and the winner will take home $100,000 equity-free.

Here are the finalists:

Canix

Canix has built a robust enterprise resource planning platform designed to reduce the time it takes cannabis growers to input data. It integrates nicely with common bookkeeping software, as well as Metrc, an industry-wide regulatory platform. You can read more about Canix here.

Firehawk Aerospace

Hybrid rockets aren’t new, but they have always faced significant limitations in terms of their performance metrics and maximum thrust power. Firehawk Aerospace is building a stable, cost-effective hybrid rocket fuel engine that employs industrial-scale 3D printing to overcome the hurdles and limitations of previous designs. You can read more about Firehawk Aerospace here.

HacWare

Tiffany Ricks founded HacWare in Dallas, Texas, in 2017 to help bring better email security awareness to small businesses. The technology sits on a company’s email server and uses machine learning to categorize and analyze each message for risk. You can read more about HacWare here.

Jefa

Jefa is building a challenger bank specifically designed for women in Latin America. It focuses on solving the problems that women face when opening a bank account and managing it. You can read more about Jefa here.

Matidor

Matidor is building a project platform for consultants and engineers to keep track of projects and geospatial data in a single dashboard. It offers an all-in-one data visualization suite for customers in the energy and environmental services fields. You can read more about Matidor here.

17 Sep 2020

Schools are closing their doors, but OpenDoor isn’t

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.

This week Natasha Mascarenhas, Danny Crichton and myself hosted a live taping at Disrupt for a digital reception. It was good fun, though of course we’re looking forward to bringing the live show back to the conference next year, vaccine allowing.

Thankfully we had Chris Gates behind the scenes tweaking the dials, Alexandra Ames fitting us into the program, and some folks to watch live.

What did we talk about? All of this (and some very, very bad jokes):

And then we tried to play a game that may or may not make it into the final cut. Either way, it was great to have Equity back at Disrupt. More to come. Hugs from us!

Equity drops every Monday at 7:00 a.m. PT and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

17 Sep 2020

Daily Crunch: Twitter tightens security ahead of election

Twitter takes preemptive steps to avoid election-related hacks, we check out the new Apple Watches and Facebook launches new business tools. This is your Daily Crunch for September 17, 2020.

The big story: Twitter tightens security ahead of election

Twitter said today that “high-profile, election-related” accounts in the United States will be receiving notifications telling them they’re required to adopt strong passwords. The company will also be enabling password reset protections for those accounts, and encouraging them to adopt two-factor authentication.

And on top of the steps that it’s requiring candidates to take, Twitter also said it’s adopting additional “proactive internal security safeguards,” such as more sophisticated alerts.

This comes after Twitter was hacked in July, resulting in many high-profile accounts tweeting out a cryptocurrency scam. The company probably wants to avoid an election-related repeat.

The tech giants

A closer look at the new Apple Watches — This isn’t our full review, but rather Brian Heater’s first impressions of the Series 6 and SE.

Facebook launches Facebook Business Suite, an app for managing business accounts across Facebook, Instagram and Messenger — The app offers combined access to a business’s key updates and priorities across Facebook and Instagram.

Amazon makes Alexa Routines shareable — In the U.S., Alexa users will be able to visit the Routines section in the Alexa app, then click on the routine they want to share and grab a shareable URL.

Startups, funding and venture capital

Connected fitness startup Tonal raises another $110 million — It’s a pretty massive round for the strength training company, especially as the space has become increasingly crowded in recent years.

Amazon’s first five climate fund investments include Tesla co-founder JB Straubel’s startup Redwood Materials — Redwood Materials is a recycling startup aiming to create a circular supply chain.

With Goat Capital, Justin Kan and Robin Chan want to keep founding alongside the right teams — Goat Capital is a hybrid incubator, as opposed to a pure seed investment firm.

Advice and analysis from Extra Crunch

Superhuman’s Rahul Vohra asks 6 VCs how to raise funding when the sky is falling — Deal velocity has gone up!

Startup founders must overcome information overload — Entrepreneurs share their tips for weighing advice and data.

Does early-stage health tech need more ‘patient’ capital? — Steve O’Hear interviews Dr. Fiona Pathiraja of early-stage health tech fund Crista Galli Ventures.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

Jennifer Doudna sees CRISPR gene-editing tech as a Swiss Army knife for COVID-19 and beyond — Doudna is one of the pioneers of the gene-editing technique known as CRISPR, and she discussed its potential at Disrupt.

Hulu tests its co-viewing feature ‘Watch Party’ with ad-supported viewers — Hulu Watch Party was initially only available for subscribers on the service’s ad-free tier.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

17 Sep 2020

Boston Robotics delivers plan for logistics robots as early as next year

Boston Dynamics is just months away from announcing their approach to logistics, the first real vertical it aims to enter, after proving their ability to build robots at scale with the quadrupedal Spot. The company’s new CEO, Robert Playter, sees the company coming into its own after decades of experimentation.

Playter, interviewed on the virtual main stage of Disrupt 2020, only recently ascended from COO to that role after many years of working there, after longtime CEO and founder Marc Raibert stepped aside to focus on R&D. This is his Playter’s first public speaking engagement since taking on the new responsibility, and it’s clear he has big plans for Boston Robotics.

The recent commercialization of Spot, the versatile quadrupedal robot that is a distant descendant of the famous Big Dog, showed Playter and the company that there is a huge demand for what they’re offering, even if they’re not completely sure where that demand is.

“We weren’t sure exactly what the target verticals would be,” he admitted, and seemingly neither did the customers, who have collectively bought about 260 of the $75,000 robots and are now actively building their own add-ons and industry-specific tools for the platform. And the price hasn’t been a deterrent, he said: “As an industrial tool this is actually quite affordable. But we’ve been very aggressive, spending a lot of money to try to build an affordable way to produce this, and we’re already working on ways to continue to reduce costs.”

boston dynamics spot

Image Credits: TechCrunch

The global pandemic has also helped create a sense of urgency around robots as an alternative to or augmentation of manual labor.

“People are realizing that having a physical proxy for themselves, to be able to be present remotely, might be more important than we imagined before,” Playter said. “We’ve always thought of robots as being able to go into dangerous places, but now danger has been redefined a little bit because of COVID. The pandemic is accelerating the sense of urgency and, I think, probably opening up the kinds of applications that we will explore with this technology.”

Among the COVID-specific applications, the company has fielded requests for collaboration on remote monitoring of patients, and automatic disinfection using spot to carry aerosol spray through a facility. “I don’t know whether that’ll be a big market going forward, but we thought it was important to respond at the time,” he said. “Partly out of a sense of obligation to the community and society that we do the right thing here.”

The “Dr Spot” remote vitals measurement program at MIT.

One of the earliest applications to scale successfully was, of course, logistics, where companies like Amazon have embraced robotics as a way to increase productivity and lower labor costs. Boston Dynamics is poised to jump into the market with a very different robot — or rather robots — meant to help move boxes and other box-like items around in a very different way from the currently practical “autonomous pallet” method.

“We have big plans in logistics,” Playter said. “we’re going to have some exciting new logistics products coming out in the next two years. We have customers now doing proof of concept tests. We’ll announce something in 2021, exactly what we’re doing, and we’ll have product available in 2022.”

The company already offers Pick, a more traditional, stationary item-picking system, and they’re working on the next version of Handle, a birdlike mobile robot that can grab boxes and move them around while taking up comparatively little space — no more than a person or two standing up. This mobility allows it to unload things like shipping containers, trucks, and other confined or less predictable spaces.

In a video shown during the interview (which you can watch above), Handle is also shown working in concert with an off-the-shelf pallet robot, and Playter emphasized the need for this kind of cooperation, and not just between robots from a single creator.

“We’ll be offering software that lets robots work together,” he said. “Now, we don’t have to create them all. But ultimately it will take teams of robots to do some of these tasks, and we anticipate being able to work with a heterogeneous fleet.”

This kinder, gentler, more industry-friendly Boston Dynamics is almost certainly a product of nudging from Softbank, which acquired the company in 2018, but also the simple reality that you can’t run a world-leading robotics R&D outfit for nothing. But Playter was keen to note that the Japanese tech giant understands that “we’re only in the position we’re in now because of the previous work we’ve done in the last two decades, developing these advanced capabilities, so we have to keep doing that.”

One thing you won’t likely seeing doing real work any time soon is Atlas, the company’s astonishingly agile humanoid robot. It’s just not practical for anything just yet, but instead acts as a kind of prestige project, forcing the company to constantly adjust its sights upward.

atlas gymnastics boston dynamics

“It’s such a complex robot, and it can do so much it forces us to create tools we would not otherwise. And people love it — it’s aspirational, it attracts talent,” said Playter.

And he himself is no exception. Once a gymnast, he recalled “a nostalgic moment” watching Atlas vault around. “A lot of the people in the company, including Marc, have inspiration from the athletic performance of people and animals,” Playter said. “That DNA is deeply embedded in our company.”

17 Sep 2020

Ron Howard and Brian Grazer say that their accelerator can help diversify Hollywood

Impact Creative Systems (formerly Imagine Impact) is bringing a startup accelerator-style approach to finding fresh creative talent, and it announced this morning that, with funding from venture capital firm Benchmark, it’s spinning out from Imagine Entertainment — the production company founded by director Ron Howard and producer Brian Grazer.

Right after the news broke, the accelerator’s founders — Howard, Grazer and CEO Tyler Mitchell — joined us at TechCrunch’s Disrupt conference to discuss their vision. Grazer (whose films with Howard include “Apollo 13,” “A Beautiful Mind” and the upcoming “Hillbilly Elegy” for Netflix) recalled the Hollywood of 25 years ago, which he described as an “opaque” system where original writers often struggled to break in, and he felt that Impact could “democratize access to Hollywood.”

“How can we create opportunity to have access to epicenter of employment in the media business, which is Hollywood?” he said.

For starters, Mitchell described what he claimed is a scalable system for evaluating 2,000 script submissions every week.

“We were able to build a system that leverages both technology as well as expert systems evaluating not just the writers, but the readers — almost like financial analysts — and try to come up with metrics in world where there aren’t stats,” he said.

Mitchell also noted that in Impact’s first cohort of 87 writers, 39% were BIPOC, 10% were LGBTQ and it was split 50-50 between men and women, with 11 different countries represented.

“If you try to find the most talented writers in the world, they’re going to look like the world,” he said.

Howard made a similar point, saying that this diversity results from an interest in “fresh new voices” with “no statistical goals or agendas in mind — it’s just happening in a really honest way.”

Asked whether they’re interested in finding new talent from social media, Howard pointed to Grazer as the one who’s always encouraging him to “know what’s going on up north” (a.k.a. in Silicon Valley).

“Right now we’re in a creative renaissance with podcasts and Instagrams … finding their way into the center of the narrative,” Howard said.

Grazer said he often looks at YouTube in particular. At the same time, he cautioned that creating content for these online platforms requires a different skillset than writing movies or TV.

“It doesn’t reduce the likelihood of their success necessarily, but it’s a different art form,” he said. “Because writing a teleplay or a screenplay, even the greatest playwrights can’t do that particular thing — you have to be trained.”

Still, Imagine found at least one idea in an Instagram Story, developing a comedic show around an actor (Grazer didn’t want to say who it was, but it’s probably Arnold Schwarzenegger) with a donkey named Lulu and a miniature horse named Whiskey. Apparently the show has attracted multiple bidders, and as for where it will end up, Grazer said, “It sort of seems like Amazon. I’ll let you know tomorrow.”