Year: 2020

25 Mar 2020

Longtime LP Chris Douvos shares how COVID-19 could shake up venture industry

Chris Douvos runs a fund of funds called Ahoy Capital that manages assets on behalf of numerous nonprofit institutions, endowments and foundations throughout the U.S.

Outfits that want exposure to startups — but aren’t large enough to contemplate funding them directly — count on Ahoy and funds like it to invest in venture firms on their behalf.

Douvos has been at it for nearly 20 years, having joined Princeton University’s endowment in 2001 out of business school and investing on behalf of several organizations since, always focusing on venture. Given his background, we suspected he might have some thoughts about what a pullback in funding from big institutions might mean for the venture industry, so we called him up last week.

You can catch a longer version of our chat in podcast form, but you’ll find the most valuable highlights below, edited for length.

TechCrunch: You’ve talked and blogged in the distant past about passing on investing in the Accel fund that ultimately invested in Facebook. What happened?

Chris Douvos: I said no to probably one of the better funds of that decade not once but twice . . . [If you] rewind to 2004, you know, we’re there at Princeton, we’re existing investors. And Accel is coming back [for more capital commitments]. And we were really kind of rethinking our portfolio a little bit because most long-established names had stumbled [after the dot-com crash] . . . and there was a lot of tumult in the portfolio . . . and venture returns [had] just been so grim.

25 Mar 2020

Online marketplace OfferUp raises $120M, acquires top competitor letgo

OfferUp, a top online and mobile marketplace app, announced this morning it’s raising $120 million in a new round of funding led by competiting marketplace letgo’s majority investor, OLX Group, and others. As a part of the deal, OfferUp will also be acquiring letgo’s classified business, with OLX Group gaining a 40% stake in the newly combined entity.

Other investors in the new round include existing OfferUp backers Andreessen Horowitz and Warburg Pincus. The funds will be put towards continued growth, product innovation, and monetization efforts, OfferUp says.

The round will close with the closing of the acquisition, which is expected to take place sometime in May. To date, OfferUp has raised $380 million.

The acquisition will see two of the largest third-party buying and selling marketplaces — outside of Craigslist, eBay, and Facebook Marketplace, of course — become a more significant threat to the incumbents. Together, the new entity will have more than 20 million monthly active users across the U.S. For consumers, the deal means they’ll no longer have to list in as many apps when looking to unload some household items, electronics, furniture, or whatever else they want to sell.

“My vision for OfferUp has always been to build a company that helps people connect and prosper,” said Nick Huzar, OfferUp CEO, in a statement about the acquisition. “We’re combining the complementary strengths of OfferUp and letgo in order to deliver an even better buying and selling experience for our communities. OLX Group has unparalleled expertise and clear success with growing online marketplace businesses, so they’ll be a great partner as we continue to build the widest, simplest, and most trustworthy experience for our customers.”

OfferUp also acknowledged that mid-pandemic is an odd time to announce such a deal — especially at a time when the COVID-19 outbreak is affecting its own employees, its partners, and the buying and selling community itself. And this will continue for some time.

However, Huzar positions the deal as one that will allow the business to grow, despite the current state of affairs.

“This news helps us to continue to innovate and grow, in spite of these challenging times, and continue to deliver on that promise,” Huzar noted, in a company blog post.

For now, the OfferUp and letgo apps will remain separate experiences and no disruptions to any sales will be made. Consumers will also be able to download both apps to iOS and Android devices for the time being, too.

But soon, both sets of users will gain access to a larger network of buyers and sellers, along with nationwide shipping options, and trust and safety problems. We understand this will involve allowing users of both sets of apps to see more posts and to interact with more buyers and sellers — so some sort of merging of the two networks is at play here. There will be additional changes to improve the user experience for all users in the future, as well, but the company isn’t sharing details on that today.

Letgo is bringing to the table an app with over 100 million worldwide downloads, so there is a potential to reactivate some of the lapsed users who aren’t currently shopping or selling on its marketplace today.

However, letgo’s business outside of North America will be separately owned and operated as part of the OLX Group, the companies said.

“Letgo and OfferUp have always shared the same core vision for how large America’s secondhand economy can become – harnessing tech innovation to bring about an extraordinarily positive impact on consumers’ wallets and also on the environment,” said letgo co-founder Alec Oxenford. “Bringing our apps together moves us much closer to that vision,” he added.

The deal is still subject to regulatory approval. If given, the combined businesses will be operated by OfferUp,  headquartered in Bellevue, Washington. Huzar will continue to be CEO of OfferUp and Chairman of the Board. Oxenford, meanwhile, will join the Board and serve as a senior advisor to OLX Group and Prosus.

Because the deal is still in the process of closing, the companies can’t speak to any team changes, including potential layoffs as a result of overlapping positions or other redundancies, we’re told.

 

 

 

 

25 Mar 2020

Self-reporting app for Covid-19 symptoms for UK research sees 650k downloads in 24 hours

One of the big challenges (among many) with the coronavirus pandemic is that overwhelmed health services do not always know how best to deploy the limited resources that they have to meet the demand of people falling ill with Covid-19. For example, we know that more ventilators and beds will be needed, but where specifically are the outbreaks happening and how can those local areas be served better?

Now, an app in the UK called the C-19 Covid Symptom Tracker, developed out of an unlikely corner of medical research — looking into the progression of medical conditions by tracking twins — is asking people to self-report their symptoms in an effort to start to gather more of that detail.

And in a mark of how the public is trying to step up its efforts to get involved in the fight to contain the disease, the app has itself gone viral, with 650,000 downloads since being launched on Tuesday morning.

Developed by a startup called Zoe in partnership with researchers at Kings College Hospital in London, the plan is to bring the app next to the US, where the latter group had already been working with colleagues at Massachusetts General Hospital and Stanford on a previous project (more on that below).

To be very clear, the app itself is not a diagnostic tool — these are being developed on a more national level, linking people through to local services. Nor is it designed to give the public any clarity on where Covid-19 symptoms are cropping up. (As we reported earlier, there are a number of those being built and used already, too, providing maps and other data.)

Instead, it’s a research app designed to bring together information that could be useful to medical professionals to better plan their responses.

At first, the plan was to build an app to figure out where there were clusters of cases in order to better determine where testing kits, in short supply, might be better allocated.

“We were actively speaking to a multitude of companies that are making or have testing kits, and the originally the idea was that if we identified people who were expressing symptoms, maybe we could get a testing kit to them faster,” said Sara Gordon, a spokesperson for the company. That proved to be too difficult, she added, since the testing arena is very fragmented and so it’s not clear whether they all reliably and consistently work the same (and work well).

Then, attention turned to where the data could be useful, and providing support to the NHS, the UK’s National Health Service, in determining the shape and evolution of the virus, in order to research it better and figure out how to deploy NHS resources, was where the team landed.

The ExCel conference center in the Docklands in East London is being set up as a field hospital now, “but there are many other places that will need hospitals opened,” she said, “and this could help figure out where.”

The app has a somewhat unlikely origin. It was created by Zoe, a spinout from Kings College Hospital that is now backed by some $27 million in funding — investors include Daphni in France, Accomplice (formerly Atlas Venture) in Boston, among others — in partnership with a research group at Kings College that has been tracking twins.

“We’re a healthcare startup that has been running the world’s largest nutrition study,” Gordon said, spanning some 25 years (predating the startup materialising or getting spun out) and 8,000 groups of twins, and covering not just people through Kings, but also Stanford and Mass General.

Researching food intake as well as blood and stool samples, the idea was to “understand everything about how genes determine how we metabolise food, our immune responses, and more,” using twins with nearly identical DNA to do this, and using that input to determine new insights into cardiovascular disease, diabetes, and other chronic conditions.

Last week, Zoe’s co-founder, Tim Spector, who is also Professor of Genetic Epidemiology at King’s College London and director of the Twins UK study, spoke to the Zoe team about creating an app to reach out to the 8,000 twins in the study (who had already been using Zoe to track other parts of their lifestyles) to see how many of them were expressing signs of the novel coronavirus. It could have been a useful test pool also for determining what role age plays in this, since the long-term study means many of the people involved are older.

Events overtook those plans, too:

“From the conversations we were having with Kings” — the inner-city hospital (which happens to be my local hospital) has been very much at the front lines of the coronavirus response in London and the UK — “we decided that if we’re making this available to twins, maybe we should open it up to more people,” Gordon said. “One of the main issues here in the UK and other countries has been that governments haven’t been able to get good enough data about where the virus is spreading or how bad symptoms are.”

There are some major caveats with the app, which it seems are still a work in progress.

The biggest of these is that the app itself is self-reporting. That means that you are putting a lot of trust into people to be accurate and also consistent with each other in how they are describing their symptoms. (Is my idea of a continuous, unproductive cough the same as yours? And are our coughs even a reliable enough indicator of what is going on?)

“We’re relying on the public to be honest about their symptoms,” Gordon said more than once during my conversation with her. That would have been one reason too why tying the surveys to testing kits (the original idea) might have been problematic: so many people want some assurance that I’m guessing a lot would have reported just to get the kits.

The other is that it requires regular, habitual use: a person reporting one day is only really useful if that person reports for the rest of the days subsequent to that to get a picture of how and if symptoms progress. On the other hand, that could be a boost to self-reporting too: even if my version of a continuous cough is different from yours, at least I’ll now be showing how and if anything else gets added to that cough over time.

“What we’re trying to do is scale what we see and what scientists are classifying as severity of symptoms,” she said. “If someone has fever over a certain period, then that’s logged as red. Amber is feeling ill.”

Over the next few days she said the team is hoping to separate Covid-19 symptoms apart from those associated with a common cold. “We’re working to make sure that in reporting we’re being able to divide which are common cold or flu and which are Covid-19.”

A third issue is the data usage on the app. The privacy terms on Zoe note that the data is only there to be used by the researchers, but it also notes that it could travel outside of the EU not just for analytics but to be shared with other research partners.

“The data policy we have is the one we have had legal advice on,” Gordon said. “It’s compliant with GDPR, and if if and when we pass to others, people’s names are anonymised and switched to code. We feel we have super strict data rules on our side.” She added that the compliance in the US is even more strict because any research we do there has to go through a clinical process to make sure it is protected “so there should be absolutely no concerns about data privacy.” All the same, even with all the best intentions, there could also be a risk of your data getting misappropriated when handed off from one party to another and no longer under local jurisdictions.

Zoe itself is set up as a business, but this project specifically was built without any of that in mind.

“Building this to meet the current need was just a decision we made,” Gordon said. “The team switched from the commercial product to this for the next few weeks, and the plan is to make it open source and to hand it off to the right people eventually. We just want to get the ball rolling.”

Remember to stay two meters apart from others when you go out, and stay at home when you can. Keep well, TC readers.

25 Mar 2020

New York State seeks tech talent for its COVID-19 technology SWAT team

New York State is ramping up efforts to combat the growing coronavirus pandemic, including appeals to all industries for help in the form of much-needed medical equipment for healthcare workers. It’s also specifically asking for help from the tech community, through an open call for contributions from individuals and organizations to help form its “COVID-19 Technology Swat Team.

The call, posted to New York State’s official government website, seeks “impactful solutions and skilled tech employees” to help state authorities scale and grow their technology-driven response to the spread of the coronavirus. Specifically, NY State is seeking people who have professional experience in “product management, software development / engineering, hardware deployment & end-user support, data science, operations management, design, or other similar areas.”

Priority is given to any groups or teams of individuals who come from the same institution, since the effort will including assigning teams tasks with minimum 90-day “deployment” periods, and the state is obviously looking to maximize effectively by sourcing talent that already works together as a collective, thereby bypassing the process of people having to figure out how to work together.

The application form also calls out full-scale platform builds as one area of contribution, as well as freely providing access to hardware or software that can be used in tech-focused solutions. It includes options for participating either with on-site staffing, or remotely, and it’s open to both groups and individuals despite the stated preference for pre-existing groups and teams.

New York State faces the most serious threat from COVID-19 in the U.S., with a total of 30,811 positive cases reported as of Wednesday morning, with 12% of those in hospital and 3% in ICU. New York Governor Andrew Cuomo has been calling for support in the form of equipment from the White House and federal stockpiles, but has also said that that equipment has not been forthcoming in anywhere near the volumes needed to address the situation in the state.

TechCrunch’s audience definitely fits the profile for NY’s new call-to-action for technical expertise, so if you think you can contribute in some way, definitely consider registering your interest via their task force website.

25 Mar 2020

Sequoia-backed Houzz scraps plan to create home goods in-house

Houzz, the home decorating startup backed by Sequoia Capital, has scrapped a plan that would have seen the company design and sell its own houseware.

The plan, a pilot program called Private Label, was still in progress within the company, but given current market conditions, Houzz has set aside its hopes of getting into the manufacturing space. If Houzz were to start creating its own furniture, it would have to rely on suppliers, designers, manufacturers and a slew of other process-orientated jobs. It could also put the company at odds with all of those parties, as the coronavirus pandemic clogs up business processes around the world.

A manufacturing arm also takes a good chunk of capital and requires heavy upfront costs on equipment, space, contractors, and more. Excessive spend and bets on supply chain processes are always a risk, especially during a time of uncertainty. So Houzz’s decision makes sense. 

“At Houzz, we continually review our strategic investments, such as Private Label, to ensure that they are aligned to the current needs of our business and optimized for our continued growth,” the company said in a statement to TechCrunch. “As a result of this process, we have made the difficult decision to discontinue our investment in Private Label at this time.”

As a result of the decision, Houzz laid off 10 people across three locations, the UK, Germany, and China.  

Growth initiatives flip (and most certainly flop) in startups all the time. But this move comes as startups react to the pandemic and historical market lows through layoffs and pivots. 

Houzz sells services to help with home improvement projects by connecting users to products from third-party retailers as well as services from architects, designers, or contractors. In addition, it also offers a marketplace that sells products like glass blown lights or convertible sofa beds.

This worked so far, as the home design company has grown to 40 million users and, based on its last financing round, has amassed roughly $4 billion in value. But Houzz, which was prepping for an IPO before that window was slammed shut by the market downturn, was likely looking to generate additional revenue by bringing its high-value products in-house. 

It makes sense that the company was eyeing making products in-house: exclusivity sells, and there are higher margins from selling your own goods versus a third-party retailer. Think about this with Amazon, Walmart or Target. All these companies put their own products right alongside those of third-party retailers. And they often offer their private label goods at a cheaper price, too, and use them to edge out competitor sites and bring more cash in-house. One study, for example, shows that Amazon’s private label sales are expected to get to $25 billion by 2022.

Houzz was trying to scratch at a similar concept, and could even leverage customer data to see when it is worth manufacturing a string of bathroom renovation projects or, ahem, work from home setups.

As Houzz has scrapped the plan, it will now need to find new ways to get customers to lean into its core business: the idea of a bougie dream home, guilty pleasures, and a couple of nuts and bolt home renovation projects. 

25 Mar 2020

African turns to mobile payments as a tool to curb COVID-19

Africa is using digital finance as a means to stem the spread of COVID-19.

Governments and startups on the continent are implementing measures to shift a greater volume of payment transactions toward mobile money and away from cash — which the World Health Organization flagged as a conduit for the spread of the coronavirus.

It’s an option facilitated by the boom in fintech that’s occurred in Africa over the last decade. By several estimates, the continent is home to the largest share of the world’s unbanked population and has a sizable number of underbanked consumers and SMEs.

But because of that, fintech — and startups focused on financial inclusion — now receive the majority of VC funding annually on the continent, according to recent data.

As COVID-19 cases began to grow in Africa’s major economies last week, the continent’s leader in digital payment adoption — Kenya — turned to mobile-money as a public-health tool.

The country’s largest teleco, Safaricom,  implemented a fee-waiver on East Africa’s leading mobile-money product, M-Pesa, to reduce the physical exchange of currency in response to COVID-19.

Image Credit: Flickr

The company announced that all person-to-person (P2P) transactions under 1,000 Kenyan Schillings (≈ $10) would be free for three months.

The move came after Safaricom met with the country’s Central Bank and per a directive from Kenya’s President Uhuru Kenyatta “to explore ways of deepening mobile-money usage to reduce risk of spreading the virus through physical handling of cash,” according to a release provided to TechCrunch from Safaricom.

Kenya has one of the highest rates of mobile-money adoption in the world, largely due to the dominance of M-Pesa in the country, which stands as Africa’s 6th largest economy. Across Kenya’s population of 53 million, M-Pesa has 20.5 million customers and a network of 176,000 agents.

M-PESA Sector Stats 4Q 2019 per Kenya’s Communications Authority

With all major providers in Kenya there are 32 million subscribers, which means roughly 60% of the country’s population has access to mobile-money.

Ghana is also using digital finance as a monetary policy lever to reduce the spread of COVID-19

On March 20, the West African country’s central bank directed mobile money providers to waive fees on transactions of GH₵100 (≈ $18), with restrictions on transactions to withdraw cash from mobile-wallets.

Ghana’s monetary body also eased KYC requirements on mobile-money, allowing citizens to use existing mobile phone registrations to open accounts with the major digital payment providers, according to a March 18 Bank of Ghana release.

The trajectory of the coronavirus in Africa is prompting more countries and tech companies to include mobile finance as part of a broader response. The continent’s COVID-19 cases by country were in the single digits until recently, but those numbers spiked last week leading the World Health Organization to sound an alarm.

“About 10 days ago we had 5 countries affected, now we’ve got 30,” WHO Regional Director Dr Matshidiso Moeti said at a press conference Thursday. “It’s has been an extremely rapid…evolution.” 

Source; World Health Organization

By the World Health Organization’s stats Monday there were 1321 COVID-19 cases in Sub-Saharan Africa and 34 confirmed deaths related to the virus — up from 463 cases and 10 deaths last Wednesday.

The country with 40% of the region’s cases is South Africa, which declared a national disaster last week, banned public gatherings and announced travel restrictions on the U.S.

Unlike Ghana and Kenya, the government in Africa’s second largest economy hasn’t issued directives toward mobile payments, but the situation with COVID-19 is pushing fintech startups to act, according to Yoco CEO Katlego Maphai.

The Series B stage venture develops and sells digital payment hardware and services for small businesses on a network of 80,000 clients that processes roughly $500 million annually.

Image Credit: Jake Bright

With the growth in coronavirus cases in South Africa, Yoco has issued a directive to clients to encourage customers to use the contactless payment option on its point of sale machines. The startup has also accelerated its development of a remote payment product, that would enable transfers on its client network via a weblink.

“This is an opportunity to start driving contactless adoption,” Maphai told TechCrunch on a call from Cape Town. 

In Nigeria — home to Africa’s largest economy and population of 200 million — the growth of COVID-19 cases has shifted the country toward electronic payments and prompted one of the country’s largest digital payments startups to act.

Lagos based venture Paga made fee adjustments, allowing merchants to accept payments from Paga customers for free — a measure “aimed to help slow the spread of the coronavirus by reducing cash handling in Nigeria,” according to a company release.

Parts of Lagos — which is connected to Nigeria’s largest commercial hub of Lagos State — have begun to require digital payments in response to COVID-19, according to Paga’s CEO Tayo Oviosu .

“We’re seeing some stores that are saying they are not accepting cash anymore,” he told TechCrunch on a call from Lagos.

Cash only Nigeria Paga

Image Credits: Paga

Paga already offers free P2P transfers on its multi-channel network of 24,840 agents and 14 million customers. The startup, that recently expanded to Mexico and partnered with Visa, will also allow free transfers up to roughly 5000 Naira (≈ 15) from customer accounts to bank accounts, to encourage more digital payments use in Nigeria.

Paga’s CEO believes the current COVID-19 crisis will encourage more digital finance adoption in Nigeria, which has shown a cash-is-king reluctance by parts of the population to use mobile payments.

“I think it will help move the needle, but it won’t be the final straw that breaks the camel’s back,” he said.

Time and research will determine if efforts of African governments and tech companies to encourage digital payments over physical currency yield results in halting the spread of COVID-19 on the continent.

It is a unique case-study of mobile finance in Africa being employed to impact human behavior during a public health emergency.

25 Mar 2020

Spotinst rebrands as Spot and announces new cloud spend dashboard

Spotinst, the startup that helps companies find lower cost spot instances in the cloud, announced today that it was rebranding as Spot. It also announced a brand new cloud usage dashboard to help companies get a detailed view of their cloud spend.

Amiram Shachar, co-founder and CEO at Spot, says the new product is designed to give customers much greater insight and visibility into cloud usage and spending.

“With this new product we’re providing a more holistic platform that lets customers see all of their cloud spending in one place — all over their usage, all of their costs, what they are spending and doing across multiple clouds — and then what they can actually do [to deploy resources more efficiently],” Shachar told TechCrunch.

The visibility means that customers can see across cloud vendors and get a big picture view of how they are deploying cloud resources to optimize their usage, which could be useful for the financial side of the house and IT.

“We’re basically bifurcating all of our customers’ cloud infrastructure and telling them this is what you should run on spot instances, this is what you should run on reserved instances and this is why you should keep on on-demand instances,” he said.

The new product builds on the company’s core competency: helping customers deploy cheaper spot and reserved instances from cloud infrastructure vendors in an automated fashion.

Spot instances are a product where cloud vendors deploy their unused resources for much lower cost, while reserved instances provide a discounted rate for buying resources in advance for a set price. However, spot instances have a big catch: when the cloud vendor needs those resources, you get kicked off. Spot helps in this regard by safely moving the workload to another available spot instance automatically.

Spot was founded in 2015 and has raised over $52 million, according to Crunchbase. Shachar says the company is in the $30 million revenue range and this new product should help drive that higher.

25 Mar 2020

UK turns to WhatsApp to share coronavirus information

Three years ago, the U.K. government chastised WhatsApp for using enabling end-to-end encryption by default. Today, it’s relying on the encrypted messaging app as a vital service for sharing information about the coronavirus pandemic.

The new chatbot, supplied by the U.K. government, will let anyone subscribe to official advice about the pandemic, known as COVID-19, in the hope of reducing the burden on its national health system.

Send “hi” to 07860 064422 (or +44 7860 064422 for international users) over WhatsApp to start receiving updates.

The U.K. government’s official WhatsApp account, which it’s using to share information about the coronavirus pandemic. (Image: TechCrunch)

The U.K. government said the service will also allow the government to send messages to all opted-in users if required.

Currently the U.K. does not have a national emergency alert system, unlike the U.S., to notify citizens on mass about incidents or emergencies. South Korea was praised for its use of sending up-to-date emergency alerts to citizens, which experts say has helped to “flatten the curve” of infections, a reference to slowing the rate of infection to help ease the burdens on hospitals.

British Prime Minister Boris Johnson declared a national lockdown on Tuesday, ordering all non-essential citizens and residents to stay at home in an effort to fight the spread of the pandemic.

U.K. authorities had faced criticism for failing to issue the stay-at-home order sooner. Several other countries and cities with spiking infection rates, including Italy and New York, had ordered their citizens to remain at home.

As of Wednesday, there were more than 438,000 confirmed global cases of COVID-19, with 19,000 deaths recorded.

25 Mar 2020

IBM and The Weather Channel launch detailed local COVID-19 maps and data tracking

There are already a number of resources available for mapping the spread of confirmed COVID-19 cases both in the U.S. and globally, but IBM and its subsidiary The Weather Company have launched new tools that bring COVID-19 mapping and analysis to more people via their Weather Channel mobile app and weather.com.

Existing tools are useful, but come from fairly specialized sources including the World Health Organization (WHO) and Johns Hopkins University. This new initiative combines data fro these same sources, including global confirmed reported COVID-19 cases, as well as reported data from sources at both the state and county level. This is collected on a so-called “incident map” that displays color-coded reported case data for states and counties, as well as on state-wide trend graphs and through reporting of stats including relative percentage increase of cases week-over-week.

On top of these sections built into the core, consumer-facing Weather.com products, IBM has also launched a Watson and Cognos Analytics tools, are intended for use by both researchers and public officials – but they’re also meant for general public consumption. IBM is also providing resources including fact-checking resources and practical guidance for both COVID-19 patients and the general public, to help not only inform people about the spread of the virus, but also the steps they can take to protect themselves and others.

One of the key elements of COVID-19 mitigation is making sure that the average American has access to reliable and accurate information, including the most up-to-date guidelines about social distancing and isolation from trusted experts including the WHO and the Centers for Disease Control and Prevention (CDC). That makes this a key resource in the ongoing efforts to curb the spread of the coronavirus, since it resides in an app that is among the most popular pieces of software available for smartphones. There are around 45 million or so monthly active users of the Weather Channel app, which means that this information will now be readily accessible by a large percentage of the U.S. population.

25 Mar 2020

UK’s National Health Service launches £500,000 COVID19 tech competition

The innovation arm of the UK’s National Health Service, NHSx has launched a £500,000 funding competition for innovators and startups who can find digital ways to support people in need during the Coronavirus outbreak. The fund will concentrate on tech initiatives that help people with mental health support and those with social care needs, and support for those who may be most affected by the consequences of remaining housebound for long periods of time.

Dubbed Techforce19, the program is being launched by NHSx and will be managed by GovTech venture firm PUBLIC. which has stated that it will not receive any payment for running the competition.

The closing date for applications is 26 March 2020. The announcement of projects selected to take part in the programme will take place on 3 April. Funding of up to £25,000 per company will be made available to innovators with solutions that could be deployed at scale in the next few weeks, and could include: 
 
• Providing remote social care – for example by locating and matching qualified carers to those in need and managing and delivering care in care homes


• Optimisation of the care and volunteer sector –  for example by developing tools to recruit, train and coordinate local volunteers into clinical and non-clinical workers. Or by developing tools to predict demand for health and care workers across the country to improve deployment and management of resources


• Improving mental health support – for example by making it easier to discover and deliver mental health services and support, or by developing tools to support self-management of mental health and well-being.


• Any other solutions to ease pressures on services and people during this time.


Announcing the fund, Matt Hancock, Secretary of State for Health and Social Care, said: “Staying at home and avoiding contact with others will be absolutely necessary in reducing the spread of this virus and ultimately it will save lives. However, we know isolation is not easy – especially for older people, those who live alone, have mental health problems or those who care for others. If people cannot leave the house, we need to quickly find ways to bring support to them and today I am calling on the strength of our innovative technology sector to take on this challenge.”

Matthew Gould, Chief Executive of NHSX, said: “Tech can play an important role in helping the country deal with the challenges created by coronavirus.  This competition is focussed on the problems created by isolation, which lend themselves to digital solutions.   It will allow NHSX to accelerate the development of those solutions, so within weeks they can help those in isolation suffering from loneliness, mental health issues and other problems.”

The UK government has strongly advised everyone in the country – but especially those aged 70 or over, people with underlying medical conditions or pregnant women – to reduce social interaction to help minimise the spread of the virus. Those considered most at risk of having serious complications from the virus – for instance people receiving treatment for cancer – have also been asked to stay at home for 12 weeks as part of efforts to ‘shield’ them from the virus. 

Daniel Korski, CEO of PUBLIC, said: “The spread of COVID-19 has rapidly driven huge changes to British life. For many of us, our usual day-to-day is on hold as we work from home and avoid socialising with others. For those most vulnerable, however, social distancing and self-isolation will take a much greater toll. We hope that TechForce 19 will be a useful step towards identifying technologies which can be deployed quickly to help people when they need it most.”