Year: 2021

06 Jan 2021

Facebook redesigns Pages with a more simplified layout and no ‘Like’ button

Facebook Pages are being redesigned. The social network announced today a significant change to the Facebook Page experience for creators and public figures, which includes a new look-and-feel, updated navigation, the introduction of a dedicated News Feed, a new Q&A format for engaging fans, and other tools and insights. Notably, the redesign will also do away with the “Like” button to instead focus on Followers — a more direct measurement of how many people a Page is currently reaching.

TechCrunch first reported the company’s plans to overhaul Facebook Pages this past summer, when it began to test the updated look with a select number of high-profile individuals, including actors, authors, creators, followed by English-language business Pages.

Today, Facebook says the new experience will officially begin to roll out to all Facebook Pages over the months ahead.

One of the biggest changes about the new Page design is that it does away “Likes.” This came about because Likes were misrepresenting a Page’s true popularity. Many Facebook users had once “Liked” a Page, but later unfollowed the Page to remove its updates from their News Feed as they outgrew their interest. Or they had “Liked” a Page as a favor to a friend after receiving a request, but declined to receive its updates.

Facebook now says Followers of a Page will be the metric at the forefront of the new experience, as it’s a better indication of how many people are fans who are receiving updates from the Page.

Another notable change is that Pages will get their own News Feed. That means the Page itself can participate in conversations as the public figure or the brand, follow trends, and interact with their fans. This dedicated News Feed will also suggest other public figures, Pages, Groups and trending content for the Page or the public figure to interact with, as well.

When you follow a Page, you’ll see their comments on others’ posts bumped up to the top of the comments section, giving them better visibility, alongside a more visible blue-check that indicates the Page is verified. The posts they’ve commented on may also be more visible in users’ News Feeds, too.

Other people will be able to follow Pages directly from the comments and recommendations posts, Facebook says.

Facebook is also introducing a new Q&A format that allows Pages to better engage with fans. This is somewhat inspired by the Instagram trend, where creators would take questions from fans and answer them in Stories. In this case, however, followers can ask the Page questions about a topic and when the Page answers, those become a stack of questions that people can swipe through to learn more. This could be particularly useful for businesses who want to answer common questions in a fun way for fans to get to know a creator they like, among other things.

In addition to these handful of major changes, there are a few updates on the backend which are aimed at those who manage Facebook Pages. For example, Page admins will be able to assign access permissions more granularly, to focus on giving people varying levels of access to perform specific tasks across Insights, Ads, Content, and Community Activity, and Messages.

Based on feedback Facebook received during the testing phase, it built a set of new admin tools interface that now has a direct entry point for managing permissions, adding new admins and accessing insights for Page admins. This is available from the “manage” button on the Page. It also launched full support for the Creator Studio mobile app.

Moderation is also being improved, Facebook says, as it’s updated its ability to detect and filter “hate speech comments, violent, sexual, spammy content, impersonator accounts, and phishing.” Other improvements in this area are still in the works, Facebook notes, but declined to provide specifics when asked for details.

Since the launch of the test, Facebook heard from users they liked the new, more simplified user interface, as well as the ease of switching between their public and private profiles and Pages, as well as the better ways to engage fans.

Facebook says the updated Pages will roll out in the “coming months.”

06 Jan 2021

Perfect Corp., developer of virtual beauty app YouCam Makeup, closes $50 million Series C led by Goldman Sachs

Spending on cosmetics has usually weathered economic crises, but that changed during the COVID-19 pandemic, with stay-at-home orders and masks tempering people’s desire to wear makeup. This forced retailers to accelerate their online strategies, finding new ways to capture shoppers’ attention without in-store samples. Virtual beauty try-on technology, like the ones developed by Perfect Corp., will play an important role in this shift to digital. The company announced today it has raised a Series C of $50 million led by Goldman Sachs.

Based in New Taipei City, Taiwan and led by chief executive officer Alice Chang, Perfect Corp . is probably best known to consumers for its beauty app, YouCam Makeup, which lets users “try on” virtual samples from over 300 global brands, including ones owned by beauty conglomerates Estée Lauder and L’Oreal Paris. Launched in 2014, YouCam Makeup now counts about 40 million to 50 million monthly active users and has expanded from augmented selfies to include live-streams and tutorials from beauty influencers, social features and a “Skin Score” feature.

Perfect Corp.’s technology is also used for in-store retail, e-commerce and social media tools. For example, its tech helped create a new augmented reality-powered try-on tool for Google Search that launched last month (its was previously used for YouTube’s makeup try-on features, too). It also worked with Snap to integrate beauty try-on features into Snapchat.

The new funding brings Perfect Corp.’s total raised so far to about $130 million. Its last funding announcement was a $25 million Series A in October 2017. The Series C will be used to further develop Perfect Corp.’s technology for multichannel retail and open more international offices (it currently has operations in 11 cities).

In a press statement, Xinyi Feng, a managing director in the Merchant Banking Division of Goldman Sachs, said, “The integration of technology through artificial intelligence, machine learning and augmented reality into the beauty industry will unlock significant advantages, including amplification of digital sales channels, increased personalization and deeper consumer engagement.”

Perfect Corp. will also be part of the investment firm’s Launch with GS, a $500 million investment initiative to support a diverse, international cohort of entrepreneurs.

The company uses facial landmark tracking technology, which creates a “3D mesh” around users’ faces so beauty try-ons look more realistic. In terms of privacy, chief strategy officer Louis Chen told TechCrunch that no user data, including photos or biometrics, is saved, and all computing is done within the user’s phone.

The vast majority, or about 90%, of Perfect Corp’s clients are cosmetic or skincare brands, while the rest sell haircare, hair coloring or accessories. Chen said the goal of Perfect Corp’s technology is to replicate the experience of trying on makeup in a store as closely as possible. When a user virtually applies lipstick, for example, they don’t just see the color on their lips, but also the texture, like matte, glossy, shimmer or metallic (the company currently offers seven lipstick textures, which Chen said is the most in the industry).

While sales of makeup have dropped during the pandemic, interest in skincare has grown. A September 2020 report from the NPD Group found that American women are buying more types of products than they were last year, and using them more frequently. To help brands capitalize on that, Perfect Corp. recently launched a tool called AI Skin Diagnostic solution, which it says verified by dermatologists and grades facial skin on eight metrics, including moisture, wrinkles and dark circles. The tool can be used on skincare brand websites to recommend products to shoppers.

Before COVID-19, YouCam Makeup and the company’s augmented reality try-on tools appealed to Gen Z shoppers who are comfortable with selfies and filters. But the pandemic is forcing makeup and skincare brands to speed up their adaption of technology for all shoppers. As a McKinsey report about the impact of COVID-19 on the beauty industry put it, “the use of artificial intelligence for testing, discovery and customization will need to accelerate as concerns about safety and hygiene fundamentally disrupt product testing and in-person consultations.”

“Depending on the geography of the brand, in the past probably only 10%, no more than 20%, of their business was direct to consumer, while 80% was going through retail distribution and distribution partnerships, the network they already built over the year,” said Chen. But beauty companies are investing more heavily in e-commerce now, and Perfect Corp. capitalizes on that by offering its technology as a SaaS.

Another way Perfect Corp. has adapted its offerings during the pandemic is offering remote consultation tools, which means beauty and skincare consultants who usually work in salons or a store like Ulta can demonstrate makeup looks on clients through video calls instead.

“Every single thing we are building now is not a siloed technology,” said Chang. “It’s now always combined with video-streaming.” In addition to one-on-one chats, this also means live-cast shopping, which is extremely popular in China and gradually taking off in other countries, and the kind of AR technology that was integrated into YouTube and Snapchat.

06 Jan 2021

Plant-centered prepared food delivery startup Thistle raises $10.3 million

Eating less meat is the easiest way for anyone to lower their carbon footprint and the prepared food delivery startup, Thistle, has just raised $10.3 million to make that choice even easier for consumers. 

The company delivers plant-based full menus (with meat options available for customers that want them) for its customers along with a range of juices and sides.

That pitch of making tweaks to customer behavior for more conscious consumerism and healthy eating was enough to attract Series B funding from PowerPlant Ventures, with participation from Siddhi Capital, Alumni Ventures Group, and the venture arm of Rich Products Corp.

The company said it would use the financing to expand geographically — setting up a production facility on the East Coast to bring its healthy prepared meals to potential customers along the Eastern seaboard.

“With this funding, we’ll be able to support even more people through scientific, evidence-based principles of nutrition that lead to optimal wellness, enjoyable eating, and a healthier planet,” said Ashwin Cheryian, Co-Founder and CEO of Thistle in a statement. 

Since its launch seven years ago, Thistle has served over 5 million meals and is intent to not just launch in new geographies, but provide more robust services for its customers. Those services will include virtual consultations with an in-house registered Thistle dietitian who can give customers guidance on the best diet for their needs, the company said.   

The new offering was born from customer feedback, according to chief operating officer and Thistle co-founder Shiri Avnery.

“We tested the program last fall, and the responses were overwhelmingly positive. We’re excited to be able to officially roll out the program to our customers this month, with the primary goal to further support our customers along each stage of their wellness journey,” Avnery said. 

The husband and wife duo offer menu plans starting at $42 a week or $11.50 per meal, according to the company’s website and all meals are gluten and dairy free (with vegan options available).

The financing for Thistle comes during a plant-based food boom that’s been sweeping the nation — and the nation’s investors.

“Eating a plant-forward diet is the single most impactful way to reduce your overall environmental footprint, reducing climate change, pollution, resource consumption, and species extinction,” said Dan Gluck, Managing Partner of PowerPlant Ventures, in a statement. “Consumer demand for plant-based foods is outperforming total food growth today, and this trend is expected to increase over the next decade as more people realize that eating more plants is a critical component to the long-term health of both the planet and our population.”

06 Jan 2021

Veo raises $25M for AI-based cameras that record and analyze football and other team sports

Sports have been among some of the most popular and lucrative media plays in the world, luring broadcasters, advertisers and consumers to fork out huge sums to secure the chance to watch (and sponsor) their favorite teams and athletes.

That content, unsurprisingly, also typically costs a ton of money to produce, narrowing the production and distribution funnel even more. But today, a startup that’s cracked open that model with an autonomous, AI -based camera that lets any team record, edit and distribute their games, is announcing a round of funding to build out its business targeting the long tail of sporting teams and fixtures.

Veo Technologies, a Copenhagen startup that has designed a video camera and cloud-based subscription service to record and then automatically pick out highlights of games, which it then hosts on a platform for its customers to access and share that video content, has picked up €20 million (around $24.5 million) in a Series B round of funding.

The funding is being led by Danish investor Chr. Augustinus Fabrikker, with participation from US-based Courtside VC, France’s Ventech and Denmark’s SEED Capital. Veo’s CEO and co-founder Henrik Teisbæk said in an interview that the startup is not disclosing its valuation, but a source close to funding tells me that it’s well over $100 million.

Teisbæk said that the plan will be to use to the funds to continue expanding the company’s business on two levels. First, Veo will be digging into expanding its US operations, with an office in Miami.

Second, it plans to continue enhancing the scope of its technology: The company started out optimising its computer vision software to record and track the matches for the most popular team sport in the world, football (soccer to US readers), with customers buying the cameras — which retail for $800 — and the corresponding (mandatory) subscriptions — $1,200 annually — both to record games for spectators, as well as to use the footage for all kinds of practical purposes like training and recruitment videos. The key is that the cameras can be set up and left to run on their own. Once they are in place, they can record using wide-angles the majority of a soccer field (or whatever playing space is being used) and then zoom and edit down based on that.

Veo on grass

Now, Veo is building the computer vision algorithms to expand that proposition into a plethora of other team-based sports including rugby, basketball and hockey, and it is ramping up the kinds of analytics that it can provide around the clips that it generates as well as the wider match itself.

Even with the slowdown in a lot of sporting activity this year due to Covid — in the UK for example, we’re in a lockdown again where team sports below professional leagues, excepting teams for disabled people, have been prohibited — Veo has seen a lot of growth.

The startup currently works with some 5,000 clubs globally ranging from professional sports teams through to amateur clubs for children, and it has recorded and tracked 200,000 games since opening for business in 2018, with a large proportion of that volume in the last year and in the US.

For a point of reference, in 2019, when we covered a $6 million round for Veo, the startup had racked up 1,000 clubs and 25,000 games, pointing to customer growth of 400% in that period.

The Covid-19 pandemic has indeed altered the playing field — literally and figuratively — for sports in the past year. Spectators, athletes, and supporting staff need to be just as mindful as anyone else when it comes to spreading the coronavirus.

That’s not just led to a change in how many games are being played, but also for attendance: witness the huge lengths that the NBA went to last year to create an extensive isolation bubble in Orlando, Florida, to play out the season, with no actual fans in physical seats watching games, but all games and fans virtually streamed into the events as they happened.

That NBA effort, needless to say, came at a huge financial cost, one that any lesser league would never be able to carry, and so that predicament has led to an interesting use case for Veo.

Pre-pandemic, the Danish startup was quietly building its business around catering to the long tail of sporting organizations who — even in the best of times — would be hard pressed to find the funds to buy cameras and/or hire videographers to record games, not just an essential part of how people can enjoy a sporting event, but useful for helping with team development.

“There is a perception that football is already being recorded and broadcast, but in the UK (for example) it’s only the Premier League,” Teisbæk said. “If you go down one or two steps from that, nothing is being recorded.” Before Veo, to record a football game, he added, “you need a guy sitting on a scaffold, and time and money to then cut that down to highlights. It’s just too cumbersome. But video is the best tool there is to develop talent. Kids are visual learners. And it’s a great way to get recruited sending videos to colleges.”

Those use cases then expanded with the pandemic, he said. “Under cornavirus rules, parents cannot go out and watch their kids, and so video becomes a tool to follow those matches.”

‘We’re a Shopify, not an Amazon’

The business model for Veo up to now has largely been around what Teisbæk described as “the long tail theory”, which in the case of sports works out, he said, as “There won’t be many viewers for each match, but there are millions of matches out there.” But if you consider how a lot of high school sports will attract locals beyond those currently attached to a school — you have alumni supporters and fans, as well as local businesses and neighborhoods — even that long tail audience might be bigger than one might imagine.

Veo’s long-tail focus has inevitably meant that its target users are in the wide array of amateur or semi-pro clubs and the people associated with them, but interestingly it has also spilled into big names, too.

Veo’s cameras are being used by professional soccer clubs in the Premier League, Spain’s La Liga, Italy’s Serie A and France’s Ligue 1, as well as several clubs in the MLS such as Inter Miami, Austin FC, Atlanta United and FC Cincinnati. Teisbæk noted that while this might never be for primary coverage, it’s there to supplement for training and also be used in the academies attached to those organizations.

The plan longer term, he said, is not to build its own media empire with trove of content that it has amassed, but to be an enabler for creating that content for its customers, who can in turn use it as they wish. It’s a “Shopify, not an Amazon,” said Teisbæk.

“We are not building the next ESPN, but we are helping the clubs unlock these connections that are already in place by way of our technology,” he said. “We want to help help them capture and stream their matches and their play for the audience that is there today.”

That may be how he views the opportunity, but some investors are already eyeing up the bigger picture.

Vasu Kulkarni, a partner at Courtside VC — a firm that has focused (as its name might imply) on backing a lot of different sports-related businesses, with The Athletic, Beam (acquired by Microsoft), and many others in its portfolio — said that he’d been looking to back a company like Veo, building a smart, tech-enabled way to record and parse sports in a more cost-effective way.

“I spent close to four years trying to find a company trying to do that,” he said.

“I’ve always been a believer in sports content captured at the long tail,” he said. Coincidentally, he himself started a company called Krossover in his dorm room to help somewhat with tracking and recording sports training. Krossover eventually was acquired by Hudl, which Veo sees as a competitor.

“You’ll never have the NBA finals recorded on Veo, there is just too much at stake, but when you start to look at all the areas where there isn’t enough mass media value to hire people, to produce and livestream, you get to the point where computer vision and AI are going to be doing the filming to get rid of the cost.”

He said that the economics are important here: the camera needs to be less than $1,000 (which it is) and produce something demonstrably better than “a parent with a Best Buy camcorder that was picked up for $100.”

Kulkarni thinks that longer term there could definitely be an opportunity to consider how to help clubs bring that content to a wider audience, especially using highlights and focusing on the best of the best in amateur games — which of course are the precursors to some of those players one day being world-famous elite athletes. (Think of how exciting it is to see the footage of Michael Jordan playing as a young student for some context here.) “AI will be able to pull out the best 10-15 plays and stitch them together for highlight reels,” he said, something that could feasibly find a market with sports fans wider than just the parents of the actual players.

All of that then feeds a bigger market for what has started to feel like an insatiable appetite for sports, one that, if anything, has found even more audience at a time when many are spending more time at home and watching video overall. “The more video you get from the sport, the better the sport gets, for players and fans,” Teisbæk said.

06 Jan 2021

YouTube reverses ban on UK’s TalkRadio for COVID-19 policy breaches

YouTube has reversed a controversial ban on the account of TalkRadio, a News Corp-owned UK national radio station that covers news and current affairs.

The station revealed yesterday its channel had been removed from YouTube but said it had not been provided with an explanation for the suspension.

The decision to suspend the account of a high profile national broadcaster appears to have been related to its policies on COVID-19 misinformation. Reuters reports that some of its presenters have been critical of government measures to slow the spread of coronavirus as excessive or ill-targeted.

However the tech giant’s decision to ban a national broadcaster was quickly criticized by cabinet minister, Michael Gove, who went on TalkRadio yesterday to defended its right to ask questions about government policy vis-a-vis the coronavirus.

The ban also triggered an intervention from News Corp’s executive chairman, Rupert Murdoch, according to the i newspaper, which reports that Murdoch accused the Google-owned service of setting a “dangerous precedent” and “censorship of free speech and legitimate national debate”.

In a statement today confirming it has reinstated TalkRadio’s account, a YouTube spokesperson told us:

TalkRadio’s YouTube channel was briefly suspended, but upon further review, has now been reinstated. We quickly remove flagged content that violate our Community Guidelines, including COVID-19 content that explicitly contradict expert consensus from local health authorities or the World Health Organization. We make exceptions for material posted with an educational, documentary, scientific or artistic purpose, as was deemed in this case.

It’s not clear which type of exception YouTube is applying in TalkRadio’s case to justify reinstating the station — given opinionated radio could span all categories, depending on the specific content.

Per the i, TalkRadio had received earlier strikes in October and December for YouTube policy breaches. The third strike that led to its (brief) suspension is thought to relate to an interview between one of its hosts, Julia Hartley-Brewer, and former National Education Union president, Amanda Martin, about whether teachers should be given the highest priority for COVID-19 vaccines.

The TalkRadio ban-reversal is just the latest in a long-running saga of tech giant moderation decisions colliding with concerns for freedom of expression — even as the stuff that platforms choose to leave up can often be no less controversial. (Although concern about risks to public health from coronavirus misinformation spreading and being amplified online have undoubtedly added extra pitfalls to platform moderation business as usual.)

The common thread of concern is powerful, private entities — which are not regulated in the same way (UK) broadcasters are — continue to have their hands on the ‘acceptable speech’ lever.

Change is coming in the UK, though: The government is working on a legislative proposal that will bring big tech under Ofcom’s regulatory umbrella. (And as TalkRadio points out in its earlier statement its output is already regulated by Ofcom.)

The Online Safety Bill, which is slated to be put before parliament this year, will propose a ‘duty of care’ for tech platforms to protect users from a range of illegal and harmful content. 

Under the plan Ofcom will oversee platforms compliance and get the power to block non-compliant digital services from being accessed, as well as the ability to levy huge fines for breaches.   

06 Jan 2021

Senti Bio raises $105 million for its new programmable biology platform and cancer therapies

Senti Biosciences, a company developing cancer therapies using a new programmable biology platform, said it has raised $105 million in a new round of financing led by the venture arm of life sciences giant, Bayer.

The company’s technology uses new computational biological techniques to manufacture cell and gene therapies that can more precisely target specific cells in the body.

Senti Bio’s chief executive, Tim Lu, compares his company’s new tech to the difference between basic programming and object oriented programming. “Instead of creating a program that just says ‘Hello world’, you can introduce ‘if’ statements and object oriented programming,” said Lu.

By building genetic material that can target multiple receptors, Senti Bio’s therapies can be more precise in the way they identify genetic material in the body and deliver the kinds of therapies directly to the pathogens. “”Instead of the cell expressing a single receptor… now we have two receptors,” he said.

The company is initially applying its gene circuit technology platform to develop therapies that use what are called chimeric antigen receptor natural killer (CAR-NK) cells that can target cancer cells in the body and eliminate them. Many existing cell and gene therapies use chimeric antigen receptor T-cells, which are white blood cells in the body that are critical to immune response and destroy cellular pathogens in the body.

However, T-cell-based therapies can be toxic to patients, stimulating immune responses that can be almost as dangerous as the pathogens themselves. Using CAR-NK cells produces similar results with fewer side effects.
That’s independent of the gene circuit,” said Lu. “The gene circuit gets you specificity… Right now when you use a CAR-T cell or a CAR-NK cell… you find a target and hope that it doesn’t affect normal cells. We can build logic in our gene circuits in the cell that means a CAR-NK cell can identify two targets rather than one.”

That increased targeting means lower risks of healthy cells being destroyed alongside mutations or pathogens that are in the body.

For Lu and his co-founders — fellow MIT professor Jim Collins, Boston University professor, Wilson Wong, and longtime synthetic biology operator, Phillip Lee — Senti Bio is the culmination of decades of work in the field.

“I compare it to the early days of semiconductor work,” Lu said of the journey to develop this gene circuit technology. “There were bits and pieces of technology being developed in research labs, but to realize the scale at which you need, this has to be done at the industrial level.”

So licensing work from MIT, Boston University and Stanford, Lu and his co-founders set out to take this work out of the labs to start a company.

When the company was started it was a bag of tools and the know-how on how to use them,” Lu said. But it wasn’t a fully developed platform. 

That’s what the company now has and with the new capital from Leaps by Bayer and its other investors, Senti is ready to start commercializing.

The first products will be therapies for acute myeloid leukemia, hepatocellular carcinoma, and other, undisclosed, solid tumor targets, the company said in a statement.

“Leaps by Bayer’s mission is to invest in breakthrough technologies that may transform the lives of millions of patients for the better,” said Juergen Eckhardt, MD, Head of Leaps by Bayer. “We believe that synthetic biology will become an important pillar in next-generation cell and gene therapy, and that Senti Bio’s leadership in designing and optimizing biological circuits fits precisely with our ambition to prevent and cure cancer and to regenerate lost tissue function.”

Lu and his co-founders also see their work as a platform for developing other cell therapies for other diseases and applications — and intend to partner with other pharmaceutical companies to bring those products to market.  

“Over the past two years, our team has designed, built and tested thousands of sophisticated gene circuits to drive a robust product pipeline, focused initially on allogeneic CAR-NK cell therapies for difficult-to-treat liquid and solid tumor indications,” Lu said in a statement. “I look forward to continued platform and pipeline advancements, including starting IND-enabling studies in 2021.”

The new financing round brings Senti’s total capital raised to just under $160 million and Lu said the new money will be used to ramp up manufacturing and accelerate its work partnering with other pharmaceutical companies.

The current timeframe is to get its investigational new drug permits filed by late 2022 and early 2023 and have initial clinical trials begun in 2023.

Developing gene circuits is new and expanding field with a number of players including Cell Design Labs, which was acquired by Gilead in 2017 for up to $567 million. Other companies working on similar therapies include CRISPR Therapeutics, Intellius, and Editas, Lu said.

06 Jan 2021

Atlanta’s SalesLoft raises $100M for its digital sales platform, now valued at $1.1B

The Covid-19 pandemic and specifically need for social distancing to slow the spread of the virus have continued to keep many of us away from the office. Now, increasingly, many organizations and people believe that it could usher in a more permanent shift to remote, distributed and virtual work. Today, a startup that has built a set of tools specifically to help salespeople with that change — by way of digital sales — has raised a substantial growth round to meet that demand.

SalesLoft, a sales platform based out of Atlanta, Georgia that provides AI-baseed tools to help salespeople run their sales process virtually — from finding and following up on leads, through to helping them sell with virtual coaching tools, and then assisting in the post-sales process — has closed $100 million in funding.

The company’s co-founder and CEO Kyle Porter confirmed to TechCrunch that the company is now valued at $1.1 billion post-money, a substantial hike on its previous valuation. In April 2019, well before any global health pandemics, the company had raised a Series D of $70 million at around a $600 million valuation (a figure we confirmed at the time with sources close to the company).

This latest round is being led by Owl Rock Capital, with previous investors Insight Partners, HarbourVest, and Emergence Capital — a VC focused specifically on enterprise startups, which notably was an early backer of Zoom and many others — also participating.

SalesLoft has now raised some $245 million, an impressive sum for any startup, but also worth pointing out for the fact that its not based out of the Valley but Atlanta, Georgia (a state in the news for other reasons at the moment, as the focus of a hotly contested US Senate runoff election).

The company has been on a growth tear for several years now, as one of the big players in the area of so-called sales engagement: tools to help salespeople sell better to clients (or would-be clients), which can include real-time monitoring of interactions to provide coaching to improve the process, suggestions for supplementary content to enhance the pitch, and more basic software simply to manage records and communications.

Even before the pandemic hit, this was a key growth area in enterprise software, with both in-person and online/digital salespeople relying on these kinds of products to help them get more of an edge with their work, but a lot of the focus had really been on inside sales (B2B sales focusing on bigger purchases). Porter described the effect of Covid-19 as a “tailwind” propelling that already strong trend.

“The effects of Covid have been a tailwind due to the effects of digital selling,” he said. “All sellers immediately became remote. But now the genie is out of the bottle and not going back in. It’s meant that inside sales are now all sales. Whether the opportunities are mid-funnel or upgrades or renewals, we are establishing ourselves as the engagement platform of record because it’s all becoming digital and all sellers are finding more success.”

He added that SalesLoft’s own sales cycle has improved by 40% since the pandemic, a reflection, he said, of the “urgency and need” for tools like those that the startup develops.

Another shift has been in terms of the kinds of customers SalesLoft works with. The company originally was focused on the mid-market, but that has changed with more larger enterprises also coming on board. Google, LinkedIn (which backs SalesLoft and is in a strategic partnership with it), Cisco, Dell and IBM are all customers, and Porter said that more “mainstream” businesses like Cargil, 3M and Standard & Poor are also increasingly becoming clients.

That is leading the startup to building out bigger solutions, beyond the basic pitch of “sales engagement” that has been SalesLoft’s mainstay up to now. The company competes against a plethora of others including of ClariChorus.aiGongConversicaAfiniti and Outreach, as well as biggies like Salesforce. Porter notes that its big selling point is that it offers an increasingly end-to-end sales solution to customers, meaning less shopping around.

“Building high quality pipeline requires a tight partnership between marketing and sales,” said Alison Wagonfeld, CMO of Google Cloud, in a statement. “SalesLoft has helped us align around efficiency in our process and consistency in prospect experience, and we are excited to continue growing with them as a partner.”

06 Jan 2021

Indian B2B e-commerce startup Udaan raises $280 million

Business-to-business marketplace Udaan has raised $280 million from new and existing investors as the Indian startup builds a war-chest to accelerate its growth and fend off rivals.

The new capital is not part of a new financing round but is an extension of Series D. The Bangalore-based startup, which secured $585 million prior to the new capital as part of its Series D round and overall $1.15 billion to date, is now valued at over $3.1 billion, a source familiar with the matter told TechCrunch.

Octahedron Capital and Moonstone Capital are financing the fresh capital, with participation from existing investors Lightspeed Venture Partners, DST Global, GGV Capital, Altimeter Capital, and Tencent.

Much of the business-to-business market in India remains unorganized. This means that merchants in the nation today have to travel to other cities — where all the major dealers operate — to stock up their inventory. But these merchants don’t have much negotiating leverage, so they struggle to find best-value for money and access to a wider selection of catalogues.

Udaan, co-founded by three former Flipkart executives, is solving this problem by connecting small retailers with wholesalers and traders. The startup today serves over 3 million retailers and small and medium-sized businesses and it has on boarded thousands of brands including Coca Cola, PepsiCo, Boat Lifestyle, Micromax, HP, LG, ITC, HUL, and P&G.

Amod Malviya, co-founder of Udaan, said in a statement that the coronavirus pandemic underscored the significance of small businesses and mom-and-pop shops (popularly known as kiranas) in the country.

“Udaan is at the forefront of this uniquely Indian e-commerce opportunity, emerging in the last 4 years as one of the largest e-commerce platforms in India, while taking an India-first mobile-first approach to e-commerce. This financing enables us to further our journey of taking e-commerce to the depth and breadth of the country, with Udaan’s unique low-cost model for core middle India,” he said.

Other than the inventory problem, Udaan also helps merchants secure working capital. Small businesses, especially mom-and-pop shops, rely on money they secure from selling their existing inventory to buy the next batch. Since Udaan is able to see the engagement of different merchants on the platform, it is able to provide working capital to them ahead on time.

These decades-old challenges also present a massive potential reward to firms. “The unaddressed SME credit demand in India is ~US$300-$350 billion, with more than 90% of current demand being met by banks. A typical digital SME lender focusses on Rs1-5 million ($13,575 to $67,875) ticket size with no collateral, average tenure ~12-18 months, and with some ecosystem anchor,” analysts at Bank of America wrote in a recent equity research report, obtained by TechCrunch.

“While growth potential in theory is high, despite much higher yields, we don’t find their economics to be much superior to banks even in a steady state. Overall, steady state ROE (return on equity) for an average digital SME lender is unlikely to be much more than 18% levels — not meaningfully higher than a big private bank,” they wrote.

Udaan said it will deploy the fresh capital in further creating the market, and expanding the selection of products and categories it currently offers. Additionally, the four-year-old startup said it will expand its financing capabilities for small businesses and its supply chain network.

The fresh fundraise “reflects the long-term truly transformative and fundamental value creation potential that Udaan platform offers for the lives and businesses of Indian MSMEs, who are major job creators and form the backbone of our economy and the society,” said Malviya. “Participation of existing and new investors in this financing highlights the increasing recognition of capital markets of this unique nature of the Indian market, and the opportunity it offers.

In the past two years, scores of startups and giants such as Reliance, and Amazon have started to explore the business-to-business market in India. Reliance Retail is the largest retail chain in India, where it serves more than 3.5 million customers each week through its nearly 10,000 physical stores in more than 6,500 cities and towns in the country.

The retail chain entered the e-commerce space with JioMart in late 2019 through a joint venture with Jio Platforms. By mid last year, JioMart had established presence in over 200 Indian cities and towns. On top of this, Reliance Retail has a partnership with Facebook for WhatsApp integrationFacebook, which invested $5.7 billion in Jio Platforms earlier this year, has said that it will explore various ways to work with Reliance to digitize the nation’s mom and pop stores, as well as other small- and medium-sized businesses.

For JioMart, Reliance Retail is working with retail shops, giving them a digital point-of-sale machine to make it easier for them to accept money electronically. It is also allowing these shops to buy their inventory from Reliance Retail, and then using their physical presence as delivery points. It’s currently largely focused on grocery delivery, however.  In a recent report to clients, Goldman Sachs analysts estimated that Reliance could become the largest player in online grocery within three years.

06 Jan 2021

Indonesian robo-advisor app Bibit raises $30 million led by Sequoia Capital India

Bibit, a robo-advisor app that wants to make investing more accessible in Indonesia, has raised $30 million from Sequoia Capital India. Returning investors East Ventures, EV Growth, AC Ventures and 500 Startups also participated.

Part of Stockbit Group, about 90% of Bibit’s users are millennials and first-time investors. Like other robo-advisors, the aim of Bibit is to make it easier to create a portfolio tailored to each person’s risk profile and investment goals. Other investment apps in Indonesia tapping into growing demand for retail investment producgts include Bareksa and SoftBank Ventures-backed Ajaib.

Bibit claims that over the past year, it has registered more than one million first-time investors. As an example of market potential, the company cites data from the Indonesian Stock Exchange and Indonesia Central Securities Depository that showed the number of retail investors in the country grew 56% year-over-year in 2020, with about 92% of new investors aged between 21 to 40. But only about 2% of Indonesians have participated in the stock market.

Bibit chief executive officer Sigit Kouwagam told TechCrunch that most Indonesians invest their money in term deposit bank accounts or leave it in low-yield checking accounts.

“Traditionally, they also invest real estate or physical godl bars,” he added, but millennial and Gen Z investors are shifting toward “higher-yielding liquid investments that are also convenient to manage and can be started with a lower ticket size.”

The pandemic has also prompted more users build an emergency fund, with more Indonesians looking at the capital market for higher-yielding assets as an alternative to low-interest bank accounts.

06 Jan 2021

Oxbotica raises $47M to deploy its autonomous vehicle software in industrial applications

While the world continues to await the arrival of safe, reliable and cost-effective self-driving cars, one of the pioneers in the world of autonomous vehicle software has raised some substantial funding to double down on what it sees as a more immediate opportunity: providing technology to industrial companies to build off-road applications.

Oxbotica, the Oxford, England startup that builds what it calls “universal autonomy” — flexible technology that it says can power the navigation, perception, user interfaces, fleet management and other features needed to run self-driving vehicles in multiple environments, regardless of the hardware being used — has picked up $47 million in a Series B round of funding from an interesting mix of strategic and financial investors.

Led by bp ventures, the investing arm of oil and gas giant bp, the round also includes BGF, safety equipment maker Halma, pension fund HostPlus, IP Group, Tencent, Venture Science, and funds advised by Doxa Partners.

Oxbotica said it plans to use the capital to fuel a raft of upcoming deployments — several that will be coming online this year, according to its CEO — for clients in areas like mining, port logistics and more, with its lead investor bp an indication of the size of its customers and the kinds of projects that are in its sights.

The question, CEO Ozgur Tohumcu said in an interview, is “Where is the autonomy needed today? If you go to mines or ports, you can see vehicles in use already,” he said. “We see a huge transformation happening in the industrial domain.”

The funding, and focus on industry, are interesting turns for Oxbotica. The startup has been around since about 2014, originally as a spinout from Oxford University co-founded by academics Paul Newman and Ingmar Posner — Newman remains at the startup as its CTO, while Posner remains an AI professor at Oxford.

Oxbotica has been associated with a number of high profile projects — early on, it provided sensor technology for Nasa’s Mars Rover, for example.

Over time, it has streamlined what it does to two main platforms that it calls Selenium and Caesium, covering respectively navigation, mapping, perception, machine learning, data export and related technology; and fleet management.

Newman says that what makes Oxbotica stand out from other autonomous software providers is that its systems are lighter and easier to use.

“Where we are good is in edge compute,” he said. “Our radar-based maps are 10 megabytes to cover a kilometer rather than hundreds of megabytes… Our business plan is to build a horizontal software platform like Microsoft’s.” That may underplay the efficiency of what its building, however: Oxbotica also has worked out how to efficiently transfer the enormous data loads associated with autonomous systems, and is working with companies like Cisco to bring these online.

In recent years Oxbotica has been synonymous with some of the more notable on-road self-driving schemes in the UK. But, as you would expect with autonomous car projects, not everything has panned out as expected.

A self-driving pilot Oxbotica kicked off with London-based car service Addison Lee in 2018 projected that it would have its first cars on the road by 2021. That project was quietly shut down, however, when Addison Lee was sold on by Carlyle last year and the company abandoned costly moonshots. Another effort, the publicly backed Project Endeavour to build autonomous car systems across towns in England, appears to still be in progress.

The turn to industrial customers, Newman said, is coming alongside those more ambitous, larger-scale applications. “Industrial autonomy for off-road refineries, ports and airports happens on the way to on-road autonomy,” he said, with the focus firmly remaining on providing software that can be used with different hardware. “We’ve always had this vision of ‘no atoms, just software,” he said. “There is nothing special about the road. Our point is to be agnostic, to make sure it works on any hardware platform.”

It may claim to have always been interested in hardware- and application-agnostic autonomy, but these days its being joined by others that have tried the other route and have decided to follow the Oxbotica strategy instead. They include FiveAI, another hyped autonomous startup out of the UK that originally wanted to build its own fleet of self-driving vehicles but instead last year pivoted to providing its software technology on a B2B basis for other hardware makers.

Oxbotica has now raised about $80 million to date, and it’s not disclosing its valuation but is optimistic that the coming year — with deployments and other new partnerships — will bear out that it’s doing just fine in the current market.

“bp ventures are delighted to invest in Oxbotica – we believe its software could accelerate the market for autonomous vehicles,” said Erin Hallock, bp ventures managing partner, in a statement. “Helping to accelerate the global revolution in mobility is at the heart of bp’s strategy to become an integrated energy company focused on delivering solutions for customers.”