Author: azeeadmin

24 Apr 2020

After 160,000 accounts are compromised, Nintendo shuts down NNID logins

Nintendo today confirmed earlier reports of account breaches dating back over the past few weeks.The gaming giant issued an update (via Nintendo Japan) noting that around 160,000 Nintendo Accounts were impacted, which found multiple being used to purchase digital items without the owner’s consent. Along with the purchasing powers, the offending parties may have also gained access to personal information, including D.O.B. and email addresses.

The issue appears frequency of account access appears to have increased in recent weeks. To address the matter, the company is shutting down log-ins via NNID (Nintendo Network ID), an older account system that dates back to the 3DS/Wii U. Nintendo is resetting passwords for those impacted and recommending that everyone (impacted or not) enable two-factor authentication for their systems.

It will also be sending out notifications for the 160,000 or so users who were targeted during the month of April. The company noted earlier this week that it was investigating the issue, which found many users seeing unexpected purchases of items including Fortnite V-Bucks, using a connected PayPal account.

Nintendo appears to still be trying to get to the bottom of how the parties gained access to the NNID info, beyond “by some means other than our service.” It has been asking for users to submit feedback in an attempt to locate the source of the breach.

24 Apr 2020

The good, better and best of cloud and SaaS growth

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

The crew at Bessemer released their new, yearly cloud report this week. It’s a useful lens into how venture capitalists are thinking about cloud and SaaS startup performance metrics. Bessemer’s cloud and SaaS exits include Twilio, Shopify, PagerDuty, Box, and a few others, so they’re worth listening to at least a little on the topic.

I bring all this up as I finally got the chance to read the 2020 report (here, if you want to dig through it yourself, and here’s the 2019 version for reference). I’m going to chat with Bessemer’s Mary D’Onofrio about some numbers from the presentation next week, but this morning I wanted to discuss the report’s SaaS and cloud startup scorecard.

Bessemer likes to invent metrics, something that I approve of. In 2019, the firm debuted a G.R.I.T (“ARR growth, retention, years of runway, and efficiency”) score that was a bit complicated. This year the report included a six metric rundown of “good, better, and best” startup cloud and SaaS startup performance.

Let’s chew over the set of SaaS metrics that investors, before COVID-19, were looking for. Next week we’ll find out if Bessemer has changed any of them in light of the new economic collapse cum malaise.

Grow this fast, lose this much

TechCrunch has a general rule against screenshots of text, but today there’s no way around it. Here’s the pertinent summary slide from the Bessemer report:

24 Apr 2020

The good, better and best of cloud and SaaS growth

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

The crew at Bessemer released their new, yearly cloud report this week. It’s a useful lens into how venture capitalists are thinking about cloud and SaaS startup performance metrics. Bessemer’s cloud and SaaS exits include Twilio, Shopify, PagerDuty, Box, and a few others, so they’re worth listening to at least a little on the topic.

I bring all this up as I finally got the chance to read the 2020 report (here, if you want to dig through it yourself, and here’s the 2019 version for reference). I’m going to chat with Bessemer’s Mary D’Onofrio about some numbers from the presentation next week, but this morning I wanted to discuss the report’s SaaS and cloud startup scorecard.

Bessemer likes to invent metrics, something that I approve of. In 2019, the firm debuted a G.R.I.T (“ARR growth, retention, years of runway, and efficiency”) score that was a bit complicated. This year the report included a six metric rundown of “good, better, and best” startup cloud and SaaS startup performance.

Let’s chew over the set of SaaS metrics that investors, before COVID-19, were looking for. Next week we’ll find out if Bessemer has changed any of them in light of the new economic collapse cum malaise.

Grow this fast, lose this much

TechCrunch has a general rule against screenshots of text, but today there’s no way around it. Here’s the pertinent summary slide from the Bessemer report:

24 Apr 2020

Indian smartphone market grew by 4% in Q1, but projected to decline by 10% this year

India has emerged as one of the fastest growing smartphone markets in the last decade, reporting growth each quarter even as handset shipments slowed or declined elsewhere globally. But the world’s second largest smartphone is beginning to feel the coronavirus heat, too.

The Indian smartphone market grew by a modest 4% year-over-year in the quarter that ended on March 31, research firm Counterpoint said Friday evening. The shipment grew annually in January and February, when several firms launched their smartphones and unveiled aggressive promotional plans.

But in March, the shipment saw a 19% year-over-year dip, the firm said. Counterpoint estimated that the smartphone shipments in India will decline by 10% this year, compared to a 8.9% growth in 2019 and 10% growth in 2018.

The research firm also cautioned that India’s lockdown, ordered last month, has severely slowed down the local smartphone industry and it may take seven to eight months to get back on track. Currently, only select items such as grocery products are permitted to be sold in India.

Prachir Singh, Senior Research Analyst at Counterpoint Research, said the Covid-19 impact on India was relatively mild until mid-March. “However, economic activities declined as people save money in expectation of an extended period of uncertainty and an almost complete lockdown. Almost all smartphone manufacturing has been suspended. Further, with the social distancing norms, factories will be running at lower capacities even after the lockdown is lifted,” he said.

Overall, 31 million smartphone units shipped in India in Q1 2020. Chinese smartphone maker Xiaomi, which has held the tentpole position in what has become its biggest market globally for more than two years, widened its lead to command 30% of the market.

Vivo’s share grew to 17%, up from 12% during the same period last year. Samsung, which once led the Indian market, now sits at the third spot with 16% market share, down from 24% in Q1 2019. Apple maintained its recent momentum and grew by a strong 78% year-over-year in Q1 this year. It now commands 55% of the premium smartphone segment (handsets priced at $600 or above.).

More than 100 smartphone plants in India assemble or produce about 700,000 to 800,000 handsets a day, some of which are exported outside of the country. But the lockdown has halted the production and could cost the industry more than $3 billion to $4 billion in direct loss this year.

“We often draw parallels between India and China. But in China, their factories have adopted automation at various levels, something that is not the case in India,” said Tarun Pathak, a senior analyst at Counterpoint, earlier this week.

China, where smartphone sales declined by 38% annually in February this year, has already started to see recovery. Xiaomi said last month that its phone factories were already operating at more than 80% of their capacity. Globally, smartphone shipment declined by 14% in February, according to Counterpoint.

24 Apr 2020

Extra Crunch Live: Join Mark Cuban for a Q&A on April 30 at 11am ET/8am PT

Billionaire. Entrepreneur. Investor. Shark.

Mark Cuban is one of tech’s best-known entrepreneurs, so we are amped to have him join us for an upcoming Extra Crunch Live, our virtual speaker series that connects the brightest minds in tech directly with our Extra Crunch audience.

Starting out as a salesman for one of Dallas’s earliest PC software resellers, Cuban was fired after he ignored his boss’ orders and asked another employee to cover for him while he picked up a check for a $10,000 sale. He went on to create his own software reseller/system integrator called MicroSolutions, which he sold in 1990 for $6 million to CompuServe, then an H&R Block subsidiary. That marked the beginning of a storied (and, at times, tumultuous) career as an entrepreneur and investor.

Cuban went on to co-found Audionet (later renamed Broadcast.com), which he eventually sold to Yahoo! for $5.7 billion in 1999; that same year, he made history when he purchased a Gulfstream V for $40 million in the largest single e-commerce transaction ever conducted.

The man’s brain is always 20 years in the future.

The Dallas Mavericks majority owner and “Shark Tank” judge has invested in startups for two decades. His portfolio includes Apptopia, The Zebra, Node, UBeam and many other startups; according to Crunchbase, Cuban has made more than 100 investments since 2004.

We’ll ask how he’s advising his portfolio companies in the midst of a crisis and will get his predictions on the economic outlook over the next 12 to 24 months. We’re also interested to hear how Cuban thinks technology may or may not solve for the current situation around live sports, which have effectively been halted by the pandemic.

And if we have time, we’ll ask a bit about workers, equitable capitalism and his thoughts regarding the gig economy in these turbulent times. Given Cuban’s straightforward speaking style, we’re expecting a candid conversation, and as we’re snagging him in unprecedented times, our chat may help you understand how at least one leading capitalist views the new world.

Hit the jump to add the call details to your calendar via the AddEvent link and access the Zoom information directly. We’ll take audience questions toward the end, so weigh in. If you aren’t an Extra Crunch member yet, join here for just a few bucks to start.

Cuban joins a schedule packed with all-stars, including Charles Hudson, Mitch and Freada Kapor, Hunter Walk, Roelof Botha and Kirsten Green. And if you missed it, check out our Extra Crunch Live episode with Aileen Lee and Ted Wang.

Details

Here’s the information you’ll need:

24 Apr 2020

Clever Care Health Plan launches with a holistic healing spin on Medicare Advantage programs

Angling for a slice of the multi-billion dollar Medicare Advantage market with a pitch to integrate holistic medical practitioners into its network of service providers has netted Clever Care Health Plan some big backers and a huge market opportunity, the company says.

The company has raised $23 million in a new round of funding from investors led by Norwest Partners for its unique take on how to create a new network of healthcare providers for potential Medicare Advantage beneficiaries.

Several healthcare startups have raised hundreds of millions of dollars to tackle the Medicare Advantage opportunity. These include companies like Bright Health, Clover Health, Devoted Health, and Oscar, but, to-date, none have tried to put an emphasis on cultural sensitivity and holistic healing that chief operating officer Myong Lee and his co-founders settled on.

Joining Lee in the launch of Clever Care’s services are chief executive David Firdaus and chief financial officer Hiep Pham. The three have a long history of working together at other health plans. 

We’re looking to have a really unique supplemental benefit on the Eastern Medicine side,” said Lee of the company’s pitch.

Of course, there’s one hitch. Whether the Centers for Medicare and Medicaid Services will approve the treatments for coverage. ““All of this is predicated on CMS approval,” Lee acknowledged.

Already, CMS has identified some holistic medical treatments — notably acupuncture — as eligible for coverage, and Lee and his team are hoping that more approvals could be forthcoming. 

Lee said that the problem was particularly acute for California’s aging immigrant population, which does not necessarily feel comfortable accessing the current healthcare system. Often, these populations are comprised of people who don’t speak English very well and whose needs are going unmet by current providers.

Using his own parents as an example, he said, “There wasn’t anything from their perspective. Nothing that spoke to them from an Eastern Medicine perspective.”

As Norwest general partner Casper de Clerq noted, Medicare Advantage has grown to encompass roughly 35% of all Medicare recipients. “There are 64 million Medicare members and 22 million are on Medicare Advnatage,” de Clerq said. “As this market matures it’s going to become more and more specialized and more niche with different populations that are not properly served. This hyperlocal phenomenon will be more and more important.”

The company said it would use the capital to establish its California Medicare Advantage health plan and hire staff for its two offices in Little Saigon in Orange County and Arcadia in Los Angeles County. 

“Medicare spending was 15 percent of total federal spending in 2018 and is projected to nearly double due to the retirement of the Baby Boom Generation and the rapid growth of per capita healthcare costs,” said Sean Doolan, healthcare partner at Global Founders Capital, which joined the round alongside Norwest. “We are excited to partner with the Clever Care Health Plan team and fully believe in their bold vision to create a progressive and affordable Medicare Advantage plan that will dramatically expand access to high quality care for diverse communities.”

24 Apr 2020

Investors buy The DiPP as accelerators go virtual

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week we had a choice of all sorts of news, but as we cut the show together as a group Danny pushed all the funding rounds up. So, when Alex and Natasha jumped into the show we had a bunch of good news to cover. We’re avoiding COVID-19 news, but the pandemic is just a part of the broader stories we want to tell. For the foreseeable future, coronavirus will be always be part of our interviews. But the conversation can’t start and stop there.

So what was on the docket? Three things: Accelerator news for the early-stage founders, funding rounds, of course, and some layoff news that was worth mentioning as it might trickle down beyond the unfortunate hosts. 

Here’s the rundown:

We didn’t get to talk through some Silicon Valley or European venture capital data, not to mention what we’re seeing in Boston because we ran out of time! More soon.

Equity drops every Monday at 7:00 AM PT and Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.
24 Apr 2020

Telegram hits 400 million monthly active users

Instant messaging service Telegram has amassed 400 million monthly active users, it said today, up from 300 million active users the seven-year-old service disclosed to the SEC last October.

The service — founded by Pavel Durov, who also created Russian social networking site VK — said it adds about 1.5 million users each day and is the most downloaded social media app in over 20 nations.

Telegram is working on bringing secure video call feature to its users this year in response to the growing popularity of Zoom and Houseparty, it said. The company, headquartered in London and Dubai, however, did not talk about the future of its Gram cryptocurrency wallet and TON Blockchain that it had revealed in 2018, but put on hold early this year.

“As the gap in popularity between Telegram and its older competitors narrows, we find more and more validity in that original assumption,” the firm said in a blog post.

Telegram competes with dozens of popular instant messaging services including WhatsApp that has amassed over 2 billion users globally. Telegram often sees a surge in its user base when Facebook-owned service is facing an outage. Durov is one of the most vocal critics of WhatsApp.

Its desktop app, which does not require the phone to be connected to the internet for function, and a range of features including folders and cloud storage have won it a loyal set of users.

These features have also given rise to misuse of its platform with at least hundreds of thousands of its users relying on the service to distribute and download illegal copies of movies, songs, and applications. Its piracy issue remains prevalent today.

Telegram today revealed a sticker directory that lists over 20,000 stickers, and detailed a handful of improvements such as a new attachment menu on Android . The firm also said it was creating a database of educational tests for students, and plans to distribute 400,000 Euro to creators for creating those tests.

TechCrunch learned last week that the service had reached the 400 million users milestone, but at the time Telegram did not respond to a request for comment.

24 Apr 2020

Igloo raises $8.2M to bring insurance to more people in Southeast Asia

Singapore-based Igloo, formerly known as Axinan, has raised $8.2 million as the insurance-tech startup looks to broaden its foothold in half a dozen Southeast Asian markets and Australia.

InVent, a corporate venture capital arm of telecommunications firm Intouch Holdings, led Igloo’s extended Series A round, the startup told TechCrunch. Existing investors Openspace Ventures, a venture capital fund that invests in Southeast Asia, and Linear Capital, a Shanghai-based early-stage venture capital firm focusing on tech-driven startups, participated in this round, which makes four-year-old Igloo’s to-date raise to $16 million. It raised about $1 million in its Seed financing round.

Igloo — founded by Wei Zhu, who previously served as Chief Technology Officer at Grab — works with e-commerce and travel firms such as Lazada, RedDoorz, and Shopee in Southeast Asia to offer their customers insurance products that provide protection on electronics, and coverage on accidents and travel.

The startup, which also operates in Vietnam, Philippines, Thailand, Singapore, Indonesia, and Malaysia, said more than 15 million users have benefitted from its insurance products to date, and in the last one year it has processed more than 50 million transactions.

Igloo, which rebranded from Axinan this month, said insurance products are proving especially useful to — and popular among — people during the coronavirus outbreak.

Raunak Mehta, Chief Commercial Officer at Igloo, told TechCrunch that the startup has seen a surge in transactions and customer acquisitions in the last 45 days. “While some travel related business have seen a dip, the larger e-commerce business continues to see a surge,” he added.

“With COVID-19 impacting every facet of personal life and business, digitisation can help the world adjust to the new normal. This is especially apparent in insurance, where we can tap on digital channels for distribution and also for creating awareness,” said Zhu.

“We see that digital insurance is on the rise in Southeast Asia, and we believe that Igloo, with our digital-first approach and expansion of our product portfolio into personal health, accident and other related products can help fill those gaps and address consumers’ needs for personal well-being,” he added.

He said the digital insurance penetration remains low in Southeast Asia, and Igloo sees massive opportunity in the space. According to one estimate (PDF), Southeast Asia’s digital insurance market is currently valued at $2 billion and is expected to grow to $8 billion by 2025.

The startup, which competes with a handful of startups including Singapore Life and Saphron, will use the fresh capital to expand its business development and engineering teams and broaden its presence in the half-dozen markets. It is already engaging with telecom operators, banks, non-banking financial firms, and travel agencies, it said.

24 Apr 2020

How deal terms are changing right now

Trying to raise money for a startup is never a walk in the park. Still, there are good times, there are bad times, and there is right now, a moment of uncertainty unlike anything that most of us have experienced in our lifetimes.

Even if a startup breezed through a fundraise before the world was disrupted by the Covid-19 pandemic, there’s a good chance that for the sake of business continuity, it needs more money now, particularly as revenue across so many sectors plunges.

Lowered or flat valuations are all but certain. Meanwhile, a separate question begged is what kinds of terms founders will  face when they set up those Zoom calls, and numerous industry players suggest these could be more onerous than imagined.

“There are three categories of company at the moment,” offers Derek Colla, a Washington, D.C.-based startup attorney with Cooley. “Going back two months, you saw companies that were doing well and had investors asking to take their money; you had companies doing okay — close to plan — but not great; and companies that were kind of struggling, with investors who might bridge them.”

Now, says Colla, everyone has slipped a rung. “A good company might see a slight increase in price [when it closes on more funding], or just opening up that last round is pretty typical, partly because insiders don’t want the company to fail and partly they don’t want someone to come in and get a great deal and make them look stupid.”

Meanwhile, the company that was doing so-so is being asked to accept “not great terms.” Among these is taking a lower valuation or, if the company want to avoid one of these so-called down rounds, providing more stock warrants to its investors — contractual rights that enable the investors to increase their position in the future at today’s lower price.

Colla says he’s also seeing more companies in this second camp being asked to onerous terms on a more temporary basis, including year-long full-ratchet clauses that ensure that an investor’s shares aren’t diluted in later rounds if the valuation of a company drops.

Anecdotally, this is a small subset of a small subset for now. As lawyer Mike Sullivan, a partner and head of the corporate group in Orrick’s San Francisco office, notes, there simply aren’t a lot of deals being closed right now to draw any sweeping conclusions. “I haven’t seen investors try to take advantage of companies as a result of the crisis,” says Sullivan,” but I don’t have a lot of data points. I think it’s still too early to tell whether we’ll see the terms that we saw in the nuclear winter of 2001 and 2002,” after the dot-com boom ended.

One New York-based startup attorney with whom we spoke says that for now, the harshest terms are appearing in term sheets offered by mostly East Coast-based growth stage investors — firms that have always been more interested in metrics than a founder’s storytelling abilities.

Indeed, the terms don’t seen to be impacting Bay Area startups yet, where exceedingly free information flow may help ensure that venture investors don’t turn unreservedly predatory.

Earlier this week, for example, Fenwick & West published a report about the first quarter of this year in which it noted the slowdown in new deals due to the pandemic but said it isn’t yet witnessing an increase in terms like the senior or multiple liquidation preferences, ratchet anti-dilution or pay-to-play provisions that typically pop up in a significant downturn. (Pay-to-play provisions mean if a company needs to raise money and resorts to insiders for it, those who can’t or don’t want to contribute their pro rata share will see their preferred shares reduced to either common stock or some other subset of equity with fewer rights.)

The terms will never again make a widespread reappearance, says one longtime investor who asked not to be named. “The notion that people who need to be in this business for another 20 years could become gleefully predacious is largely a fiction.”

Entrepreneur and angel investor Jason Calacanis echoes the sentiment, saying that he has “heard about some folks wanting warrants and rounds being flat, but I haven’t heard about the 2x or 3x liquidation preferences from the dot-com bust era. [Founders] should only see this nonsense from the predatory VCs, and if [they agree to these] crazy terms, the problem is it can start the death spiral for the company.”

Only time will tell if they’re right. In the meantime, founders should absorb quickly that the game has changed, suggests Semil Shah, founder of the seed-stage firm Haystack.

While “optimizing” a funding round was something management teams could do not long ago, right now, “having the certainty of a close is more important. If someone offers fair or reasonable terms, you might not wait around and ask a bunch of people to try and get a better bid,” he notes.