Author: azeeadmin

14 Aug 2018

Bird and Lime are protesting Santa Monica’s electric scooter recommendations

Lime and Bird are protesting recommendations in Santa Monica, Calif. that would prevent the electric scooter companies from operating in the Southern California city. We first saw the news over on Curbed LA, which reported both Lime and Bird are temporarily halting their services in Santa Monica.

Last week, Santa Monica’s shared mobility device selection committee recommended the city move forward with Lyft and Uber-owned Jump as the two exclusive scooter operators in the city during the upcoming 16-month pilot program. The committee ranked Lyft and Jump highest due to their experience in the transportation space, staffing strategy, commitments to diversity and equity, fleet maintenance strategies and other elements. Similarly, the committee recommended both Lyft and Jump as bike-share providers in the city.

“The Lyft and Uber applications to operate e-scooter sharing programs in Santa Monica demonstrate the desperate lengths CO2 polluting companies will go to for the purpose of undermining clean energy competition,” a Bird spokesperson told TechCrunch. “We at Bird are dedicated to replacing car trips with clean energy trips and will continue to fight against car dependency alongside our loyal riders.”

Now, both Bird and Lime are asking their respective riders to speak out against the recommendations. Bird, which first launched in Santa Monica, has also emailed riders, asking them to tell the city council that they want to Bird to stay.

“In a closed-door meeting, a small city-appointed selection committee decided to recommend banning Bird from your city beginning in September,” Bird wrote in an email. “This group inexplicably scored companies with no experience ever operating shared e-scooters higher than Bird who invented this model right here in Santa Monica.”

Bird goes on to throw shade at Uber and Lyft — neither of which have operated electric scooter services before. That shade is entirely fair, but one could argue both Uber and Lyft already have more experience operating transportation services within cities and would be better equipped to run an electric scooter service than a newer company.

In addition to asking people to contact their city officials, Bird and Lime are hosting a rally later today at Santa Monica City hall. But given that most of these electric scooters are manufactured by the same provider and that the services are essentially the same, I’d be surprised if there’s much brand loyalty. Over in San Francisco, I personally miss having electric scooters, but I really don’t give a rat’s pajamas which services receive permits. That’s just to say, we’ll see if these efforts are effective.

I’ve reached out to Lime and will update this story if I hear back.

14 Aug 2018

Smart speaker sales on pace to increase 50 percent by 2019

It seems Amazon didn’t know what it had on its hands when it released the first Echo in late-2014. The AI-powered speaker formed the foundation of the next been moment in consumer electronics. Those devices have helped mainstreaming consumer AI and open the door to wide scale adoption of connected home products. 

New numbers from NPD, naturally, don’t show any sign of flagging for the category. According to the firm, the devices are set for a 50-percent dollar growth from between 2016-2017 to 2018-2019. The category is projected to add $1.6 billion through next year.

The Echo line has grown rapidly over the past four years, with Amazon adding the best-selling Dot and screen enabled products like the Spot and Show. Google, meanwhile, has been breathing down the company’s next with its own Home offerings. The company also recently added a trio of “smart displays” designed by LG, Lenovo and JBL.

A new premium category has also arisen, led by Apple’s first entry into the space, the HomePod. Google has similarly offered up the Home Max, and Samsung is set to follow suit with the upcoming Galaxy Home (which more or less looks like a HomePod on a tripod).

As all of the above players were no doubt hoping, smart speaker sales also appear to be driving sales of smart home products, with 19 percent of U.S. consumers planning to purchase one within the next year, according to the firm.

14 Aug 2018

StarVR’s One headset flaunts eye-tracking and a double-wide field of view

While the field of VR headsets used to be more or less limited to Oculus and Vive, numerous competitors have sprung up as the technology has matured — and some are out to beat the market leaders at their own game. StarVR’s latest headset brings eye-tracking and a seriously expanded field of view to the game, and the latter especially is a treat to experience.

The company announced the new hardware at SIGGRAPH in Vancouver, where I got to go hands-on and eyes-in with the headset. Before you get too excited, though, keep in mind this set is meant for commercial applications — car showrooms, aircraft simulators, and so on. What that means is it’s going to be expensive and not as polished a user experience as consumer-focused sets.

That said, the improvements present in the StarVR One are significant and immediately obvious. Most important is probably the expanded FOV — 210 degrees horizontal and 130 vertical. That’s nearly twice as wide as the 110 degrees wide that the most popular headsets have, and believe me, it makes a difference. (I haven’t tried the Pimax 8K, which has a similarly wide FOV.)

On Vive and Oculus sets I always had the feeling that I was looking through a hole into the VR world — a large hole, to be sure, but having your peripheral vision be essentially blank made it a bit claustrophobic.

In the StarVR headset, I felt like the virtual environment was actually around me, not just in front of me. I moved my eyes around much more rather than turning my head, with no worries about accidentally gazing at the fuzzy edge of the display. A 90 Hz refresh rate meant things were nice and smooth.

To throw shade at competitors, the demo I played (I was a giant cyber-ape defending a tower) could switch between the full FOV and a simulation of the 110-degree one found in other headsets. I suspect it was slightly exaggerated, but the difference really is clear.

It’s reasonably light and comfortable — no VR headset is really either. But it doesn’t feel as chunky as it looks.

The resolution of the custom AMOLED display is supposedly 5K. But the company declined to specify the actual resolution when I asked. They did, however, proudly proclaim full RGB pixels and 16 million sub-pixels. Let’s do the math:

16 million divided by 3 makes around 5.3 million full pixels. 5K isn’t a real standard, just shorthand for having around 5,000 horizontal pixels between the two displays. Divide 5.3 million by that and you get 1060. Rounding those off to semi-known numbers gives us 2560 pixels (per eye) for the horizontal and 1080 for the vertical resolution.

That doesn’t fit the approximately 16:10 ratio of the field of view, but who knows? Let’s not get too bogged down in unknowns. Resolution isn’t everything — but generally, the more pixels the better.

The other major new inclusion is an eye-tracking system provided by Tobii. We knew eye-tracking in VR was coming; it was demonstrated at CES, and the Fove Kickstarter showed it was at least conceivable to integrate into a headset now-ish.

Unfortunately the demos of eye-tracking were pretty limited (think a heatmap of where you looked on a car) so, being hungry, I skipped them. The promise is good enough for now — eye tracking allows for all kinds of things, including a “foveated rendering” that focuses display power where you’re looking. This too was not being shown, however, and it strikes me that it is likely phenomenally difficult to pull off well — so it may be a while before we see a good demo of it.

One small but welcome improvement that eye-tracking also enables is automatic detection of intrapupillary distance, or IPD — it’s different for everyone and can be important to rendering the image correctly. One less thing to worry about.

The StarVR One is compatible with SteamVR tracking, or you can get the XT version and build your own optical tracking rig — that’s for the commercial providers for whom it’s an option.

Although this headset will be going to high-end commercial types, you can bet that the wide FOV and eye tracking in it will be standard in the next generation of consumer devices. Having tried most of the other headsets, I can say with certainty that I wouldn’t want to go back to some of them after having experienced this one. VR is still a long way off from convincing me it’s worthwhile, but major improvements like these definitely help.

14 Aug 2018

Cytera Cellworks aims to bring cell culture automation to your dinner plate

Cytera Cellworks hopes to revolutionize the so-called ‘clean meat’ industry through the automation of cell cultures — and that could mean one day, if all goes to plan, the company’s products could be in every grocery store in America.

Cytera is a ways off from that happening, though. Founded in 2017 by two college students in the U.K., Ignacio Willats and Ali Afshar, Cytera uses robotic automation to configure cell cultures used in things like growing turkey meat from a petri dish or testing stem cells.

The two founders — Willats, the events and startups guy and Afshar the scientist, like to do things differently to better configure the lab as well — like strapping GoPros to lab workers’ heads, for instance. The two came together at the Imperial College of London to run an event for automation in the lab and from there formed their friendship and their company.

“At the time, lab automation felt suboptimal,” Afshar told TechCrunch, further explaining he wanted to do something with a higher impact.

Cellular agriculture, or growing animal cells in a lab, seems to hit that button and the two are currently enrolled in Y Combinator’s Summer 2018 cohort to help them get to the next step.

There’s been an explosion in the lab-made meat industry, which relies on taking a biopsy of animal cells and then growing them in a lab to make the meat versus getting it from an actual living, breathing animal. In just the last couple of years startups like Memphis Meats have started to pop up, offering lab meat to restaurants. Even the company known for its vegan mayo products Hampton Creek (now called Just) is creating a lab-grown foie gras.

Originally, the company was going to go for general automation in the lab but had enough interest from clients and potential business in just the cell culture automation aspect they changed the name for clarity. Cytera already has some promising prospects, too, including a leading gene therapy company the two couldn’t name just yet.

Of course, automation in the lab is nothing new and big pharma has already poured billions into it for drug discovery. One could imagine a giant pharma company teaming up with a meat company looking to get into the lab-made meat industry and doing something similar but so far Willats and Afshar says they haven’t really seen that happening. They say bigger companies are much more likely to partner with smaller startups like theirs to get the job done.

Obviously, there are trade-offs at either end. But, should Cytera make it, you may find yourself eating a chicken breast one day built by a company who bought the cells made in the Cytera lab.

14 Aug 2018

Twitter is purging accounts that were trying to evade prior suspensions

Twitter announced this afternoon it will begin booting accounts off its service from those who have tried to evade their account suspension. The company says that the accounts in question are users who have been previously suspended on Twitter for their abusive behavior, or for trying to evade a prior suspension. These bad actors have been able to work around Twitter’s attempt to remove them by setting up another account, it seems.

The company says the new wave of suspensions will hit this week and will continue in the weeks ahead, as it’s able to identify others who are “attempting to Tweet following an account suspension.” 

Twitter’s announcement on the matter – which came in the form of a tweet – was light on details. We asked the company for more information. It’s unclear, for example, how Twitter was able to identify the same persons had returned to Twitter, how many users will be affected by this new ban, or what impact this will have on Twitter’s currently stagnant user numbers.

Twitter has not responded to our questions.

The company has been more recently focused on aggressively suspending accounts, as part of the effort to stem the flow of disinformation, bots, and abuse on its service. The Washington Post, for example, said last month that Twitter had suspended as many as 70 million accounts between the months of May and June, and was continuing in July at the same pace. The removal of these accounts didn’t affect the company’s user metrics, Twitter’s CFO later clarified.

Even though they weren’t a factor, Twitter’s user base is shrinking. The company actually lost a million monthly active users in Q2, with 335 million overall users and 68 million in the U.S. In part, Twitter may be challenged in growing its audience because it’s not been able to get a handle on the rampant abuse on its platform, and because it makes poor enforcement decisions with regard to its existing policies.

For instance, Twitter is under fire right now for the way it chooses who to suspend, as it’s one of the few remaining platforms that hasn’t taken action against conspiracy theorist Alex Jones.

The Outline even hilariously (???) suggested today that we all abandon Twitter and return to Tumblr. (Disclosure: Oath owns Tumblr and TC. I don’t support The Outline’s plan. Twitter should just fix itself, even if that requires new leadership.)

In any event, today’s news isn’t about a change in how Twitter will implement its rules, but rather in how it will enforce the bans it’s already chosen to enact.

In many cases, banned users would simply create a new account using a new email address and then continue to tweet. Twitter’s means of identifying returning users has been fairly simplistic in the past. To make sure banned users didn’t come back, it used information like the email, phone and IP address to identify them.

For it to now be going after a whole new lot of banned accounts who have been attempting to avoid their suspensions, Twitter may be using the recently acquired technology from anti-abuse firm Smyte. At the time of the deal, Twitter had praised Smyte’s proactive anti-abuse systems, and said it would soon put them to work.

This system may pick up false positives, of course – and that could be why Twitter noted that some accounts could be banned in error in the weeks ahead.

More to come…

14 Aug 2018

Come watch the Equity podcast record live at Disrupt SF 2018

Disrupt SF is right around the corner, which means startupland is prepping to congregate once again in the city for another epic run of investors, startups and celebrities. This year, Disrupt is heading to Moscone West, so the event will be bigger and better than ever.

And I have some good news for you. Initialized Capital’s Garry Tan will join Connie Loizos and Alex Wilhelm live on the Showcase Stage at 3 pm on Thursday, September 6, to dig through the latest, greatest and worst from the world of venture capital.

That’s right, you can come to Disrupt and watch us sit on tall stools holding mics while we talk about the week’s money news in front of a bustling crowd of onlookers. Live tapings are fun because we can’t run the intro a second time if we mess it up. So come on down and hang out with us. Alex may even wear a shirt with buttons.

And it gets better. If you want to obtain a discounted ticket to Disrupt (and why wouldn’t you?), head to the ticket page and use the code “EQUITY” to get 15 percent off. Come for Equity and stay to see Aileen Lee, Reid Hoffman, Drew Houston, Anne Wojcicki, Arlan Hamilton, Ashton Kutcher, Mike Judge and so very many more people you’ve heard of on the Disrupt stage. To whet your appetite until the big show begins, click here to see the full agenda. It’s a good one. See you at Disrupt!

For more Equity, head here to catch our latest episode. Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercast, Pocket Casts, Downcast and all the casts.

14 Aug 2018

HQ Trivia hits Apple TV as downloads slow

HQ Trivia’s app store ranking has continued to sink the past three months, but it’s hoping a new version on your television could revitalize growth. HQ today launched an Apple TV app that lets users play the twice-daily live quiz game alongside iOS Android players. But that might not be enough to get HQ’s player count rapidly growing again.

According to App Annie’s app store ranking history, on iOS HQ has fallen from the #1 US Trivia game to #10, from the #44 game to #196, and from the #151 overall app to #585. It’s exhibited a similar decline on Android.

 

The question is whether this is just a summer lull as people spend time outside and students aren’t locked in the schedule of school, or if HQ is in a downward spiral beyond seasonal fluctuations. But if we zoom out, you can see that HQ has been in dropping down the charts through the school year since peaking in January. At one point it climbed as high as the #3 game and #6 overall app.

Meanwhile, new clones keep popping up. After the initial wave of Chinese live trivia apps, now US television studios are getting into the mix. This week Fox unveiled ‘FN Genius’ which looks and works almost exactly that same as HQ. There are also new 1-on-1 trivia games like ProveIt that let players bet real money on whether they can outsmart their opponent.

Fox’s FN Genius. Image via Deadline

With themed games, celebrity hosts, big jackpots, and new features like the ability to see friends’ answers, HQ has tried to keep its app novel. But it’s also encountered cheaters and people playing with multiple phones that make normal players feel like they’ll never win. While the live aspect adds urgency, it can also feel interruptive with time as users aren’t always available for its noon and 6pm pacific games. HQ may need to come up with some new viral hooks or ways to revive lapsed players if it’s going to make good on the $15 million its parent company raised in March.

 

14 Aug 2018

Y Combinator invests in HappiLabs to help scientists shop smarter

To create life-saving drugs or groundbreaking technological advancements, scientists first need the proper lab equipment. Everything from intricate and expensive specialized machines to beakers and rubber gloves must be sourced, price compared and ordered by a lab manager before even the first steps toward discovery can take place.

But, says Tom Ruginis, CEO and founder of the virtual lab manger startup HappiLabs, the process for finding the best and most cost-effective materials for your lab is far from a standardized process.

“The pricing aspect started catching my attention more and more,” Ruginis told TechCrunch. “The profit margin for lab supplies is extraordinarily large. Scientists don’t know that, and even if they know that it’s really hard for them to shop around. There’s nowhere for them to go.”

As an ex-PhD student and lab manager himself, Ruginis has first-hand experience with the struggles — and shortcuts — necessary to properly stock your lab. After leaving his PhD program in pharmacology, Ruginis took a job as a salesman for a scientific distributor and saw that even labs that were floors apart were paying drastically different prices for the same basic supplies.

Taken aback at how far behind scientific purchasing was from the rest of the retail world, Ruginis began compiling his own spreadsheet of pricing information and, with the help of his then-girlfriend (now wife) Rachel, began designing small price-comparison pamphlets for items like gloves and beakers to distribute to local labs to give them a perspective on the pricing space.

“I went to this one lab that I knew was paying too much,” said Ruginis. “I had data showing that a lab three floors up in their building was paying almost half the price. I went straight to [the lab] and showed [them] this. I asked ‘would you give me $10 for this info and if I kept bringing you more pricing info?’ They gave me $10 and in my head that was our first customer.”

Ruginis says the pamphlets grew from one page to eight and it wasn’t long after that labs began coming to him directly for purchasing guidance and outsourcing. And in 2012, with $20,000 raised from friends and family, he launched HappiLabs as a virtual lab manager for labs, spanning topics from biotech and brain research to robotics.

Since its launch, HappiLabs has grown to 14 employees — comprising six PhD virtual lab managers and eight support staff — and, after earning $1 million in 2017, this summer received a $120,000 investment from Y Combinator .

Actively working with 26 labs across the country, Ruginis says the company is ready to begin incorporating more software and technology into the company and is searching for a CTO to help it reach that goal.

“We’re building an internal software tool that’s strictly for lab managers,” said Ruginis. “What some other companies have done is they’ll try to build a tool and give it to all the lab managers on the planet, but what we’re doing is we’re building a tool for us [first]. We’re going to use it for a few years, make it awesome, and then we’ll end up selling that somewhere down the line as a lab manager software.”

Even further down the road, Ruginis says he imagines creating both hardware and software that can not only be installed in labs across the world (think Alexa for scientists) but even support scientific advancement in labs that are out-of-this-world for future scientists working on the red planet or the ISS.

14 Aug 2018

MoviePass says those cancellation bugs have been fixed

MoviePass is about to roll out its new subscription plan, which will keep prices at $9.95 while imposing a new limit of three movies per month. But it seems that the transition hasn’t been going entirely smoothly.

The Verge reports that several users have complained about previously canceling their plans, only to receive emails from the service suggesting that they were still subscribed.

We reached out to a MoviePass spokesperson, who confirmed that there were “bugs” in the cancellation process, but said they’ve since been fixed:

On Monday, August 13th, we learned that some members encountered difficulty with the cancellation process. We have fixed the bugs that were causing the issue and we have confirmed that none of our members have been opted-in or converted to the new plan without their express permission. In addition, all cancellation requests are being correctly processed and no members were being blocked from canceling their accounts. We apologize for the inconvenience and ask that any impacted members contact customer support via the MoviePass app.

The company also said that all members are being given the option to either opt in to the new plan or cancel their memberships. If someone doesn’t respond by the end of their billing cycle, their subscription will be automatically canceled.

The new plan is part of a broader effort at MoviePass to try to get the company to profitability. In addition to capping monthly tickets, the company is also keeping big releases off the service for the first couple weeks — and apparently, forcing subscribers to choose between only two movies at a given time.

14 Aug 2018

RideAlong is helping police officers de-escalate 911 calls with data designed for the field

RideAlong keeps people in mind, and that’s a good thing. The company, founded by Meredith Hitchcock (COO) and Katherine Nammacher (CEO), aims to make streets safer, not with expansive surveillance systems or high-tech weaponry but with simple software focused on the people being policed. That distinction sounds small, but it’s surprisingly revelatory. Tech so oftens forgets the people that it’s ostensibly trying to serve, but with RideAlong they’re front and center.

“The thing about law enforcement is they are interacting with individuals who have been failed by the rest of society and social support networks,” Nammacher told TechCrunch in an interview. “We want to help create a dialogue toward a more perfect future for people who are having some really rough things happen to them. Police officers also want that future.”

Ridealong is specifically focused on serving populations that have frequent interactions with law enforcement. Those individuals are often affected by complex forces that require special care — particularly chemical dependence, mental illness and homelessness.

“I think it is universally understood if someone has a severe mental illness… putting them through the criminal justice system and housing them in a jail is not the right thing to do,” Nammacher said. For RideAlong, the question is how to help those individuals obtain long-term support from a system that isn’t really designed to adequately serve them.

Made for field work, RideAlong is a mobile responsive web app that presents relevant information on individuals who frequently use emergency services. It collects data that might otherwise only live in an officer’s personal notebook or a police report, presenting it on a call so that officers can use it to determine if an individual is in crisis and if they are, the best way to de-escalate their situation and provide support. With a simple interface and a no-frills design, RideAlong works everywhere from a precinct laptop to a smartphone in the field to a patrol car’s dash computer.

Nammacher explains that any police officer could easily think of the five people they interact with most often, recalling key details about them like their dog’s name and whether they are close to a known family member. That information is very valuable for responding to a crisis but it often isn’t accessible when it needs to be.

“They’ve come up with some really smart manual workarounds for how to deal with that,” Nammacher says, but it isn’t always enough. That real-time information gap is where RideAlong comes in.

How RideAlong works

RideAlong is designed so that police officers and other first responders can search its database by name and location but also by gender, height, weight, ethnicity and age. When a search hits a result in the system, RideAlong can help officers detect subtle shifts from a known baseline behavior. The hope is that even very basic contextual information can provide clues that mean a big difference in outcomes.

So far, it seems to be working. RideAlong has been live in Seattle for a year, with the Seattle Police Department’s 1,300 sworn officers using the software every day. Over the course of six months with RideAlong, Seattle and King County saw a 35% reduction in 911 calls. That decrease, interpreted as a sign of more efficient policing, translated into $407,000 in deferred costs for the city.

“It really assists with decision making, especially when it comes to crisis calls,” Seattle Police Sergeant Daniel Nelson told TechCrunch. Officers have a lot of discretion to do what they think is best based on the information available. “There is so much gray space.”

Ridealong has also partnered with the San Francisco Department of Public Health where a street medicine team is putting it to use in a pilot. West of Seattle, Kitsap County Sheriff’s Office is looking at RideAlong for its team of 300 officers.

What this looks like in practice: An officer responds to a call involving a person they known named Suzanne. They might remember that normally if they ask her about Suzanne’s dog it calms her down, but today it makes her upset. Rather than assuming that her agitated behavior is coming out of the blue, the responding officer could address concerns around Suzanne’s dog and help de-escalate the situation.

In another example, an officer responds to someone on the street who they perceive to be yelling and agitated. Checking contextual information in RideAlong could clarify that an individual just speaks loudly because they are hard of hearing, not in crisis. If someone is actually agitated and drawing helps them calm down, RideAlong will note that.

“RideAlong visualizes that data, so when somebody is using the app they can see, ‘okay this person has 50 contacts, they’ve been depressed, sad, crying,’” Nelson said. “Cops are really good at seeing behavior and describing behavior so that’s what we’re asking of them.”

The idea is that making personalized data like this easy to see can reduce the use of force in the field, calm someone down and open the door to connecting them social services and any existing support network.

“I’ve known all along that we’ve got incredible data, but it’s not getting out to the people on the streets,” said Maria X. Martinez, Director of Whole Person Care at San Francisco Department of Public Health. RideAlong worked directly with her department’s street medicine on a pilot program that gave clinicians access to key data while providing medical care in to the city’s homeless population.

Traditionally, street medicine workers go do their work in the field and return to look up the records for the people they interacted with. Now, those processes are combined and 15 different sets of relevant data gets pulled together and presented in the field, where workers can add to and annotate it. “It’s one thing to tell people to come back and enter their data… you sort of hope that that does happen,” Martinez said. With RideAlong, “You’ve already done both things: documented and given them the info.”

Forming RideAlong

The small team at RideAlong began when the co-founders met during a Code for America fellowship in 2016. They built the app in 2016 under the banner of a data-driven justice program during the Obama administration. Interest was immediate. The next year, Nammacher and Hitchcock spun the project out into its own company, became part of Y Combinator’s summer batch of startups and by July they launched a pilot program with the entire Seattle police department.

Neither co-founder planned on starting a company, but they were inspired by what they describe as a “real-time information gap” between people experiencing mental health crises and the people dispatched to help them and the level of interest from “agencies across the country, big and small” who wanted to buy their product.

“There’s been more of a push recently for quantitative data to be a more central force for decision making,” Nammacher said. The agencies RideAlong has worked with so far like how user friendly the software is and how it surfaces the data they already collect to make it more useful.

“At the end of the day, our users are both the city staff member and the person that they’re serving. We see them as equally valid and important.”