Author: azeeadmin

08 Aug 2018

Apply to compete in Startup Battlefield Africa 2018

The tech startup community across Africa is developing rapidly, and we’re beyond happy to return a second time to host TechCrunch Startup Battlefield Africa 2018 in Lagos, Nigeria on December 11. More than 300 tech hubs across Africa connect and mentor entrepreneurs, and we can’t wait to showcase 15 of the continent’s best innovators, makers and technical founders. Are you one of them? Want to compete in the Startup Battlefield? Submit your application today.

The format for this Battlefield differs from the one we hosted in Nairobi last year, so here’s what you need to know before you apply.

We encourage applications from any type of early-stage tech startup. The review process is competitive, and seasoned TechCrunch editors will scrutinize every application and select 15 companies to participate. They’ll base their selection on, among other things, a startup’s potential to produce an exit or IPO.

Participating founders receive free pitch coaching from our editors, and they’ll be at their very best come the big day. Five startups will compete in one of three preliminary rounds, where they’ll have six minutes to pitch and present their demo to a panel of judges composed of entrepreneurs, technologists and VCs (recruited by our editors), all experts in their categories.

Following each pitch, the judges have six minutes to ask probing questions. Five of the original 15 startups will be chosen to pitch a second time — to a fresh set of judges — and from that cohort the judges will choose one overall winner of TechCrunch Startup Battlefield Africa 2018.

The champion founders will receive US$25,000 in no-equity cash, plus an expenses-paid trip for two to compete in Startup Battlefield in San Francisco at our flagship event, TechCrunch Disrupt 2019 (assuming the company still qualifies to compete at the time).

Perhaps even more valuable than the cold, hard cash is the exposure that comes from pitching in front of a live audience of influential technologists, entrepreneurs and investors — and to the global TechCrunch audience tuning in online. That’s pure gold.

Now that you know the process and what’s at stake; here’s what you need to know about eligibility. Startups should:

  • Be early-stage companies in “launch” stage
  • Be headquartered in one of our eligible countries*
  • Have a fully working product/beta that’s reasonably close to, or in, production
  • Have received limited press or publicity to date
  • Have no known intellectual property conflicts

If you want to dig deeper into the details, read our TechCrunch Startup Battlefield Africa 2018 FAQ.

It’s a prime time to be a startup in Africa, and it’s the perfect time to compete in TechCrunch Startup Battlefield Africa 2018, which takes place on December 11 in Lagos, Nigeria. Apply right here today.

*Residents in the following countries may apply:

Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cabo Verde, Central Africa Republic, Chad, Comoros, Republic of the Congo, Democratic Republic of the Congo, Cote d’Ivoire, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia and Zimbabwe. Notwithstanding anything to the contrary in the foregoing language, the “Applicable Countries” does not include any country to or on which the United States has embargoed goods or imposed targeted sanctions (including, but not limited to, Sudan).

08 Aug 2018

AI giant SenseTime leads $199M investment in Chinese video tech startup

SenseTime may be best known as the world’s highest-valued AI company — having raised $620 million at a valuation of over $4.5 billion — but it is also an investor, too. The Chinese firm this week led a 1.36 billion RMB ($199 million) Series D funding round for Moviebook, a Beijing-based startup that develops technology to support online video services.

Moviebook previously raised a 500 million RMB Series C in 2017, worth around $75 million. SB China Venture Capital (SBCVC) also took part in this new round alongside Qianhai Wutong, PAC Partners, Oriental Pearl, and Lang Sheng Investment.

With the investment, SenseTime said it also inked a partnership with Moviebook which will see the two companies collaborate on a range of AI technologies, including augmented reality, with a view to increasing the use of AI in the entertainment industry.

The object detection and tracking technology developed by SenseTime Group Ltd. is displayed on a screen at the Artificial Intelligence Exhibition & Conference in Tokyo, Japan, on Wednesday, April 4, 2018. The AI Expo will run through April 6. Photographer: Kiyoshi Ota/Bloomberg

In a statement in Chinese, SenseTime co-founder Xu Bing said the companies plan to use the vast amounts of video data from broadcasting, TV and internet streams to help unlock commercial opportunities in the future. He also stressed the potential to bring AI and new technologies to the entertainment industry.

This isn’t SenseTime’s first strategic investment, but it is likely to be its most significant to date. The company has previously backed startups that include 51VR, Helian Health and Suning Sports, the spinout from retail giant Suning.

SenseTime itself has raised over $1.6 billion from investors, which include Alibaba, Tiger Global, Qualcomm, IDG Capital, Temasek and Silver Lake Partners.

08 Aug 2018

Handiscover, the startup that helps you find accessible travel accommodation, raises $700K

Handiscover, a startup that lets you find and book accessible travel accommodation, has raised $700,000 in new funding. The round is backed by Howzat Partners, which has previously invested in a number of successful travel companies, such as publicly-listed Trivago and more recently Lodgify. Tranquility Capital, a Swedish family fund with a background in accessibility, also participated.

Originally launched in June 2015 to enable hosts to list accommodation and have Handiscover’s algorithm classify the accessibility of their properties or rooms, the startup has since evolved into a fully fledged two-sided marketplace, enabling consumers to search for and book travel accommodation based on various accessibility needs. The idea, founder Sebastien Archambeaud tells me, was born from his own experience as the father of 13-year-old Teo (pictured) who has a muscle condition and uses a wheelchair to get around.

“When travelling as the family we got so frustrated about the lack of purposeful information about accessibility of both vacation rentals and/or rooms for hotels,” he says. “That was what planted the first seed in my mind. Having a long background in international management and some previous tech experience and knowledge about building marketplaces, I thought I was well equipped to build a project like that. But as usual it never is as easy at it first sounds”.

Easy it might not be, but Handiscover seems to be making a decent dent so far, and appears more than capable of picking up any slack left by Airbnb’s recent acquisition of lesser-sized Accomable, which it has since shuttered. Handiscover currently lists 28,000 properties and rooms, and covers 83 countries, with more to come.

“Our mission is to enable people with disabilities and special needs (15-20 percent of the population) to travel the world, by being able to find a great choice of accommodations at different price levels, adapted to our users specific needs,” explains Archambeaud. “As there is no international standard for accessibility we created our own, using an algorithm to classify accommodations according to their level of accessibility, in a consumer friendly way”.

Archambeaud says direct competitors are mostly traditional travel agencies that specialise in disability, meaning they might have a website but are mainly focused on selling full holiday packages by phone. “We are more into helping our community travel the ‘modern’ way by bringing the freedom of booking online, when you want and with a large international choice,” he says, revealing that Handiscover will soon be working with travel tech company Amadeus to scale supply in terms of the number of hotels listed.

Meanwhile, asked what he thinks of Airbnb’s acquisition of Accomable, Archambeaud had this to say: “[It] was a great signal that our community is relevant from a business point of view and that Airbnb takes an interest in it. For us it has just been positive so far, both business-wise when talking to investors, but also from a community point of view”.

08 Aug 2018

India’s Hansel raises $4M to bring its app development platform to the US

Hansel, an India-based startup that enables more agile product development inside companies, has pulled in $4 million as it seeks to expand its business to the U.S..

The startup was founded in 2015 and it operates a real-time mobile app development platform that simplifies the process of product iteration inside companies. That’s to say that once a product is launched there’s a lot of work that is done to develop it, test new ideas and optimize but many companies overlook the process or lump it with the general engineering, which includes initial product development.

Hansel argues that product development and iteration are different, and its wider aim is to enable dedicated ‘product ops’ inside companies that until now never considered the process to be distinct from app development, or perhaps don’t have the budget.

“Product iteration is often neglected as people want to move to the next thing, but that means product building is only half done,” Varun Ramamurthy, CEO of Hansel, told TechCrunch in an interview. “We want to significantly accelerate product iteration and provide a platform for ‘product ops.'”

“Big firms like Facebook and Uber champion product ops teams inside their business but they have already built the infrastructure and have dedicated specialists. That allows them to move at breakneck on launched product and features, their competitive advantage is speed to market,” he added.

The Hansel ‘Lake’ platform is a single repository that decouples product development from the code itself, allowing teams to create a range of different experiences — iterations — that can be pushed out to different user segments. The company charges users based on end-user numbers, such as monthly active user bases,  but it also includes customized pricing for some premium features, too.

Ramamurthy is formerly of Zynga in the U.S. among other places, and he met his Hansel co-founders Mudit Krishna Mathur and Parminder Singh while the trio were at Flipkart, the Indian e-commerce giant.

“We got together at Flipkart and saw a huge difference in speed between Facebook, other top firms and the rest of the world,” Ramamurthy recalled. “When it comes to speed of personalization and iterations of product, the rest of the industry had a lot of catch up. We want to help separate iterations and personalization from general engineering… today it is all confused.”

Hansel founders Varun Ramamurthy, Parminder Singh and Mudit Krishna Mathur

The startup has focused on India to date where Ramamurthy said it has large mid-market companies and enterprises as clients, including Uber rival Ola, Paytm and Magicpin. That work has given the team of 23 people a good grounding on what to expect for clients, how to work with them and how to package its service, and now the next phase is to do more business in North America.

Hansel is using the new funding to open an office in the Bay Area, where it has recruited its first two hires to drive business development and sales. Ramamurthy himself plans to spend more time in the U.S. as part of the effort, which will also see a product marketing team hired Stateside. R&D and product development will remain anchored out of Hansel’s India office.

This new round takes Hansel to $5.4 million raised to date. Vertex led this Series A with participation from existing backers IDG Ventures India and Endiya Partners.

08 Aug 2018

Amazon launches grocery pickup at select Whole Foods

Amazon today is continuing to make good on its Whole Foods acquisition by introducing a new grocery pickup service at select Whole Foods locations in the U.S. The service, which is available only to Prime members, will initially be available at stores in Sacramento and Virginia Beach, but will expand to more cities through the year. Customers will be able to place their orders using Amazon’s Prime Now app or on the web via PrimeNow.com, then pick up in as little as 30 minutes, Amazon says.

Customers will be able to shop Whole Foods’ fresh and organic produce, bakery, dairy, meat and seafood, floral, and other staples, then pick up their order in an hour from their local Whole Foods Market.

This is the same selection of the thousands of items that customers can order for delivery. The majority of in-store items are available across both pickup and delivery services, we understand.

For orders over $35, the grocery pickup service is free. Under $35, the pickup fee is $1.99.

If customers want to get their order more quickly, they have the option of pay an additional $4.99 for a 30-minute pickup instead.

Once they arrive at the store, customers will park in a designated spot and a Prime Now shopper will then bring the groceries out to their car – the customer can stay in their vehicle. The Prime Now app also has a feature that lets the customer alert the store they’re on the way, so the order will be sure to be ready when they arrive.

The pickup service, like Whole Foods delivery, will be offered from 8 AM to 10 PM.

“Pickup from Whole Foods Market is a perfect option for customers who want to grab healthy and organic groceries at their convenience, all without leaving their car,” said Stephenie Landry, Worldwide Vice President of Prime Now, AmazonFresh and Amazon Restaurants, in a statement about the launch.

Amazon already offers grocery delivery from Whole Foods Market across dozens of cities, but this is the first time it has offered grocery pickup.

The move is a direct challenge to rival Walmart, which has been steadily rolling out a grocery pickup service of its own for years. Today, that service is available at 1,800 Walmart locations in the U.S., with plans to reach 2,200 by year-end, Walmart confirmed to us.

Walmart’s grocery pickup service offers shoppers the same general value proposition as Amazon’s. That is, you can shop online for your groceries, drive to the store, then have someone bring them out to you.  Walmart’s service has been especially well-received by parents with small children, who don’t like the hassle of bringing them into the store for grocery shopping, as well as by others who just don’t have a lot of time to grocery shop.

The service has made sense for Walmart’s more value-minded customers, too. With grocery pickup, shopping can be more affordable because there’s not the overhead of running a delivery service – as with Instacart and Target-owned Shipt, where it’s costlier to use the app than to shop yourself. (Plus, you have to tip).

In addition to not marking up the grocery prices, Amazon notes that Prime members can also receive the same 10 percent off sale items they would otherwise get if shopping in the store, and they’ll enjoy the deeper discounts on select items. These savings are available in-store, or when using grocery pickup or delivery.

Alongside this launch, Amazon is also adding a new way to use Alexa for voice shopping from Whole Foods.

Prime members in supported regions can add Whole Foods Market groceries to their Prime Now cart with simple voice commands. For example: “Alexa, add eggs to my Whole Foods cart.”

Alexa will pick the best available match for your request, considering users’ order history and purchasing behavior of other customers when it adds an item to the cart.

But customers will review these cart additions when they go online later to complete their order and checkout. It’s easy to swap the item in the cart for another one at that time.

A report released this week by The Information claimed that few Alexa owners were actively voice shopping using their Alexa devices, but this data seemed to overlook Alexa’s list-making capabilities. That is, people are more likely using Alexa to add items to an in-app shopping list, which they later revisit when they’re back on their phone or computer to complete the purchase. This behavior feels more natural, as shopping often requires a visual confirmation of the product being ordered and its current pricing.

It’s not surprising that people aren’t using Alexa to transact directly through the voice platform, but it is a bit far-fetched to claim that Alexa isn’t providing a lift to Amazon’s bottom line. In addition to list-making, Alexa also helps to upsell customers on Prime memberships, and its other subscription services, including Prime Music Unlimited, the number 3 music service behind Spotify and Apple Music, as well as Audible subscriptions.

Plus, Alexa controls the smart home, and Amazon has acquired smart home device makers and sells its own smart home hardware. It also offers installation services. Those sales, like music or audiobooks, also aren’t directly flowing through Alexa, but Alexa’s existence helps to boost them.

Amazon’s new Whole Foods/Alexa integration will also capitalize on the more common behavior of list-making, rather than direct check out and purchase.

Amazon declined to say which other markets would receive Whole Foods grocery pickup next, how many it expects to support by year-end, or what factors it’s considering as to where to roll out next. It would only say that it will reach more customers this year.

However, as the grocery pickup and delivery services expand, customers can find out if it’s arrived in their area by saying, “Alexa, shop Whole Foods Market.”

08 Aug 2018

Slack is raising $400M+ with a post-money valuation of $7B or more

Slack — the app that lets coworkers and others in professional circles chat with each other and call in data from hundreds of integrated apps in the name of getting more work done (or at least procrastinating in an entertaining way) — has been on a growth tear in the last few years, most recently passing 8 million daily active users, 3 million of them paying. Now, the company is planning to capitalise on that with some more funding.

TechCrunch has learned that Slack is raising another round, this time in the region of $400 million or possibly more, with a post-money valuation of at least $7 billion — adding a whopping $2 billion on top of the company’s last valuation in September 2017, when SoftBank led a $250 million round at a $5.1 billion valuation.

We’ve heard from multiple sources that a new investor, General Atlantic, is leading this round, with possibly another new backer, Dragoneer, also in the mix. It’s not clear which other investors might be involved; the company counts no less than 41 other backers on its cap table already, according to PitchBook. (You might even say Several People Are Funding…) We also don’t know whether this round has closed.

At $400 million, this would make it Slack’s biggest round to date. That size underscores a few different things.

First, it points to the existing opportunity in enterprise messaging. Consumerisation has taken hold, and apps that let users easily start and carry on a mix of serious and diverting conversations, infused with GIFs or whatever data they might need from other applications, are vying to replace other ways that people communicate in the workplace, such as email, phone conferences and in-person chats, even when people are in the same vicinity as each other. With consumer messaging apps like WhatsApp topping 1.5 billion users, there’s plenty of room for enterprise messaging to grow.

Second, the round and valuation emphasize Slack’s position as a leader in this area. While there were other enterprise social networking apps in existence before Slack first launched in 2013 — Yammer, Hipchat and Socialcast among them — nothing had struck a chord quite as Slack did. “Things have been going crazy”, was how co-founder and CEO Stewart Butterfield described it to me when Slack exited beta: teams trialling it were seeing usage from “every single team member, every day.”

That growth pace has continued. Today, the company counts 70,000 paid teams including Capital One, eBay, IBM, 21st Century Fox, and 65 percent of Fortune 100 companies among its bigger users; and with customers in 100 countries, half of its DAUs are outside North America (UK, Japan, Germany, France and India are its biggest international markets).

But thirdly — and this could be key when considering how this funding will be used — Slack is not the only game in town.

Software giant Microsoft has launched Teams, and social networking behemoth Facebook has Workplace. Using their respective dominance in enterprise software and social mechanics, these two have stolen a march on picking up some key customer wins among businesses that have opted for products that are more natural fits with what their employees were already using. Microsoft reported 200,000 paying organizations earlier this year, and Facebook has snagged some very large customers like Walmart.

Slack’s bottom-up distribution strategy could give it an edge against these larger companies and their broader but more complex products. The lightweight nature of Slack’s messaging-first approach allows it more easily be inserted into a company’s office stack. Nearly every type of employee needs office messaging, creating potential for Slack to serve as an identity layer for enterprise software. It’s own Slack Fund invests in potential companies that plug in, as the company hopes to build an ecosystem of partners that can fill in missing functionality.

AUSTIN, TX – MARCH 15: Stewart Butterfield, CEO of Slack speaks onstage at ‘Stewart Butterfield in Conversation with Farhad Manjoo’ during the 2016 SXSW Music, Film + Interactive Festival at Austin Convention Center on March 15, 2016 in Austin, Texas. (Photo by Mindy Best/Getty Images for SXSW)

Alongside dozens of other, smaller rivals offering comparative mixes of tools, it’s no surprise that last month Slack tightened up its bootlaces to take on the role of consolidator, snapping up IP and shutting down Hipchat and Stride from Atlassian, with the latter taking a stake in Slack as part of the deal.

Slack, which has a relatively modest 1,000+ employees, has ruled out an IPO this year, so this latest round will help it shore up cash in the meantime to continue growing, and competing.

Contacted for this story, Slack said that it does not comment on rumors or speculation.

08 Aug 2018

Twitter defends its decision to keep the Alex Jones conspiracy factory around

[Heavy sigh]

Twitter is doing that thing again. That thing where it stands by an incoherent policy choice that is only consistent with its long historical record of inconsistency.

Late Tuesday, Twitter’s Jack Dorsey took to the platform to defend his company’s choice to keep manic conspiracy theorist and hatemonger Alex Jones and his Infowars empire alive and tweeting.

Last week, that choice wouldn’t have turned heads, but after a kind of sudden and inexplicable sea change from all of the other major social platforms over the weekend, Twitter stands alone. To be fair, those social platforms didn’t really assert their own decisions to oust Jones — Apple led the pack, kicking him out of its Podcasts app, and the rest — Facebook, Spotify and YouTube, most notably — meekly followed suit.

Prior to its new statements, Twitter justified its decision to not ban Jones first by telling journalists like us that Jones didn’t actually violate Twitter’s terms of service because most of his abuse and hateful conduct, two violations that might get him banished, live one click away, outside the platform.

The same could be said for most of the hateful drivel that came from the infamous account of the now-banned Milo Yiannopoulos. Yiannopoulos was eventually booted from Twitter for violating the platform’s periodically enforced prohibition against “the targeted abuse or harassment of others.” Jones is known for commanding a similarly hateful online loser army, though in his case they mostly spend their time harassing the parents of Sandy Hook victims rather than black actresses. Twitter’s point is that this kind of harassment needs to actually take place on its platform to get a user kicked off, which in a world in which Twitter policy was uniformly enforced (i.e. a world in which Twitter dedicated sufficient resources to the problem) that would at least be a consistent policy.

Instead of articulating that policy in a clear, decisive way, Twitter said some unnecessarily defensive things that kind of miss the point via an @jack tweetstorm and a tepid blog post touting the company’s vague new commitment to “healthy public conversation.”

If you didn’t read either, you’re not missing anything. Here’s an excerpt from the blog post:

“Our policies and enforcement options evolve continuously to address emerging behaviors online and we sometimes come across instances where someone is reported for an incident that took place prior to that behavior being prohibited. In those instances, we will generally require the individual to delete the Tweet that violates the new rules but we won’t generally take other enforcement action against them (e.g. suspension). This is reflective of the fact that the Twitter Rules are a living document. We continue to expand and update both them and our enforcement options to respond to the changing contours of online conversation. This is how we make Twitter better for everyone.”

Great, crystal clear. Right? If it isn’t here’s a taste of Dorsey’s new tweetstorm:

Here’s the gist:

Alex Jones and Infowars didn’t break any of Twitter’s rules. Twitter is very bad at explaining its choices and trying to get better, maybe. Twitter won’t follow other platforms for policy enforcement decisions like this because it thinks that sets a bad precedent. Twitter doesn’t want to become a platform “constructed by [its creators’] personal views” (this delusion of neutrality bit is where he really started losing us).

Dorsey finishes with a fairly infuriating assertion that journalists should shoulder all of the work of addressing hatespeech and generally horrific content that leads to real-life harassment, it’s not really Twitter’s problem. Believe us, we’re working on it!!

“Accounts like Jones’ can often sensationalize issues and spread unsubstantiated rumors, so it’s critical journalists document, validate, and refute such information directly so people can form their own opinions. This is what serves the public conversation best.”

To the bit about journalists, all we can say is: Twitter, just own your shit.

Even for those of us concerned about the precedents set by some of tech’s occasional lopsided gestures toward limiting the myriad horrors on the extremely totally neutral platforms that definitely in no way make tech companies publishers, Dorsey’s comments suck. Sure, the whole thing about staying consistent sounds okay at first, but Twitter is the platform most infamous for its totally uneven enforcement around harassment and hatespeech and the one that leaves its users most vulnerable. If the company is truly making an effort to be less terrible at explaining its decisions — and we’re skeptical about that too — this is pretty inauspicious start.

Added to this, former Twitter comms Emily Horne responses to Dorsey with some notable points, including a claim that Twitter has begun taking into account user behaviour offline. That makes the lack of action against Jones all the more baffling.

https://twitter.com/emilyjhorne/status/1027005719307010050

08 Aug 2018

Salesforce promotes COO Keith Block to co-CEO alongside founder Marc Benioff

Salesforce is moving to a two CEO model after it promoted executive Keith Block, who was most recently COO, to the position of co-CEO. Block will work alongside Salesforce’s flamboyant founder, chairman and CEO (now co-CEO) Marc Benioff, with both reporting directly to the company’s board.

Block joined Salesforce five years ago after spending 25 years at Oracle, which is where he first met Benioff, who has called him “the best sales executive the enterprise software industry has ever seen.”

News of the promotion was not expected, but in many ways it is just a more formalized continuation of the working relationship that the two executives have developed.

Block’s focus is on leading global sales, alliances and channels, industry strategy, customer success and consulting services, while he also oversees the company’s day-to-day operations. Benioff, meanwhile, heads of product, technology and culture. The latter is a major piece for Salesforce — for example, it has spent Salesforce has spent over $8 million since 2015 to address the wage gaps pertaining to race and gender, while the company has led the tech industry in pushing LGBT rights and more.

“Keith has been my trusted partner in running Salesforce for the past five years, and I’m thrilled to welcome him as co-CEO,” said Benioff in a statement. “Keith has outstanding operational expertise and corporate leadership experience, and I could not be happier for his promotion and this next level of our partnership.”

This clear division of responsibility from the start may enable Salesforce to smoothly transition to this new management structure, whilst helping it continue its incredible business growth. Revenue for the most recent quarter surpassed $3 billion for the first time, jumping 25 percent year-on-year while its share price is up 60 percent over the last twelve months.

When Block became COO in 2016, Benioff backed him to take the company past $10 billion in revenue and that feat was accomplished last November. Benioff enjoys setting targets and he’s been vocal about reaching $60 billion revenue by 2034, but in the medium term he is looking at reaching $23 billion by 2020 and the co-CEO strategy is very much a part of that growth target.

“We’ve said we’ll do $23 billion in fiscal year 2022 and we can now just see tremendous trajectory beyond that. Cementing Keith and I together as the leadership is really the key to accelerating future growth,” he told Fortune in an interview.

08 Aug 2018

Apple’s response to Congressional privacy inquiry is mercifully free of horrifying revelations

It’s not infrequent these days if you’re a big tech company to receive a brusquely worded letter from a group of Senators or Representatives asking you to explain yourself on some topic or another. One recent such letter sent to Apple and Alphabet asks specifically about practices meant to track users or their interactions with the phone without their knowledge or consent. Luckily Apple has much to be proud of on that front.

“Apple’s philosophy and approach to customer data differs from many other companies on these important issue,” preened Timothy Powderly, Apple’s director of federal government affairs, in the company’s response to the House Energy and Commerce Committee’s question.

“We believe privacy is a fundamental human right and purposely design our products and services to minimize our collection of customer data,” he goes on. “The customer is not our product, and our business model does not depend on collecting vast amounts of personally identifiable information to enrich targeted profiles marketed to advertisers.”

To whom could Powderly be referring?

The Committee’s questions were perhaps spurred by reports of unwanted collection of audio data from the likes of Amazon Echos and other devices that listen eagerly for the magic words that set them to work. So the actual queries were along the lines of: when a phone has no SIM card, what kind of location data is collected; whom does that data go to and for what purpose; does the device listen when it has not been “invoked”; and so on.

Apple’s responses, which you can read here, are blessedly free of the kind of half-answers that usually indicate some kind of shenanigans.

The answers to most questions are that users who have Location Services enabled on the phone will collect data depending on what wireless options are selected, and that data is sent to Apple in anonymous and encrypted form… and “this anonymous data is not used to target advertising to the user.”

iPhones only listen in with a short buffer for the “Hey Siri” wake-up call, and queries to the virtual assistant are not shared with third parties.

“Unlike other similar services, which associate and store historical voice utterances in identifiable form,” the answer goes on, throwing shade all the while, “Siri utterances, which include the audio trigger and the remainder of the Siri command, are tied to a random device identifier, not a user’s Apple ID.” This identifier can be reset at any time (turn Siri and Dictation off and on again) and any data associated with it will disappear as well.

Apple has its flaws, but its privacy settings are thankfully not among them. It’s true what it says: it’s not a data-monger like Google or Facebook, and has no need to personally profile its users the way Amazon does. It may sell increasingly iffy hardware at truly eye-popping prices, and it may have lost its design edge (been a while now), but at least it isn’t, in this sense at least, evil by nature.

07 Aug 2018

AT&T is now the sole owner of Otter Media

Otter Media is no longer a joint venture between AT&T and The Chernin Group — AT&T announced today that it has acquired The Chernin Group’s controlling interest in the digital media company.

Otter Media was founded in 2014 and owns Ellation (which in turn owns anime streamer Crunchyroll and subscription video service Vrv) and Fullscreen (which owns Rooster Teeth).

It will now become a part of AT&T’s WarnerMedia unit, which was created with the acquisition of Time Warner. Tony Goncalves, the AT&T executive who became Otter Media’s CEO earlier this year, will continue to run the company.

The New York Times reports that analysts valued the deal at more than $1 billion.

“We are thrilled to incorporate the Otter Media brands and talent into WarnerMedia,” said WarnerMedia CEO John Stankey in the announcement. “Working with Tony, we look to harness Otter’s expertise in feeding the passion of on-line audiences to augment our portfolio of digital assets and help us further engage, connect and entertain consumers around the globe.”

AT&T says Otter Media has built up an audience of 93 million unique viewers each month and has 2 million paying subscribers.