Author: azeeadmin

15 Jun 2021

Edtech investors are flocking to SaaS guidance counselors

ApplyBoard, a startup that helps international students find opportunities to study abroad, announced today that it has nearly doubled its valuation in a little over a year. The Ontario-based company is now worth around $3.2 billion after raising a $300 million Series D round led by the Ontario Teachers’ Pension Plan Board.

ApplyBoard makes money from revenue-sharing agreements with colleges and universities. If a student attends a college after using their services, ApplyBoard receives a cut of the tuition. Meanwhile, the service, which helps students search and apply to schools, is free to use.

Co-founder and CEO Martin Basiri did not share specifics on revenue, but he confirmed that his company is growing its sales at a 400% year-over-year rate in 2021. For context, sales in 2019 hit $300 million, meaning that ApplyBoard is making at least $1.2 billion in sales this year.

These figures violate the prevailing edtech narrative from last year: Higher ed is dead! Students don’t want to attend college anymore. Bring back the gap year, but make it permanent!

Instead, this company is proving that the university tech stack is more lucrative than many assumed, especially if you look beyond content offerings and into back-end marketing support.

My take: Startups that help students navigate institutional bureaucracy so they can get more value out of their educational experience may become a growing focus for investors as consumer demand for virtual personalized learning increases.

‘Students want a seamless and pain-free application process’

ApplyBoard’s recent fundraising efforts shed a light on its strategy to become, effectively, a tech-savvy guidance counselor for the approximately 200,000 students that it has served to date.

The company raised a $55 million extension round in September to bring on a partner, Education Testing Services (ETS) Strategy Capital, the venture arm of the world’s largest nonprofit education testing and assessment organization. ETS helps administer the TOEFL English-language proficiency test and the GRE graduate admissions test.

The synergies there led ApplyBoard to launch ApplyProof, a service that helps admissions and immigrant officers verify documents that international students need to apply to colleges around the world. Today’s financing event similarly brings in a strategic investor, Ontario Teachers’ Pension Plan.

“The demand remains high post-pandemic and we continue to see a strong, pent-up demand from students wishing to study abroad,” Basiri said. “Students want a seamless and pain-free application process and be able to have all the information they need to make an informed decision.”

15 Jun 2021

Daily Crunch: In $1.2B deal, EV battery maker Solid Power files to go public

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Welcome back to the Daily Crunch for June 15, 2021. Henry here while your regular scribe is enjoying some hard-earned R&R.

We just secured Pittsburgh Mayor Bill Peduto to speak at our City Spotlight: Pittsburgh event. As Brian Heater said today, Pittsburgh currently has one of the world’s most vibrant robotic startup ecosystems, is at the center of much of the world’s autonomous vehicle research, and birthed successful companies like Duolingo.

Peduto will discuss the challenges and successes in building and nurturing this ecosystem with Carnegie Mellon University President Farnam Jahanian at this great (and virtual) event. Register to attend here.

The TechCrunch Top 3

  • Solid Power is going public: The solid-state battery developer backed by Ford and BMW said Tuesday it would head to the Nasdaq via a merger with special purpose acquisition company Decarbonization Plus Acquisition Corp III at a post-deal implied market valuation of $1.2 billion.
  • Andreessen Horowitz has launched its own media apparatus called Futre: The publication, funded by a16z funds, looks to provide content that doesn’t currently exist in the market and that can be created from the “unique, interesting perch” that the firm has, says Margit Wennmachers, the firm’s operating partner of marketing and Future. Good luck, a16z, and welcome to the jungle.
  • We have a new FTC commissioner: The Senate on Tuesday confirmed Big Tech critic and prominent antitrust scholar Lina Khan as a commissioner to the Federal Trade Commission, signaling a new era of scrutiny for the tech industry. Khan was confirmed in a 69-28 vote, with Republicans joining Democrats in a rare show of bipartisan support for Khan’s ideas on reining in tech’s most powerful companies.

Startups and VC

  • Solar funding: Heliogen raised $108 million in funding to test its 1,000-degree solar furnace at a few participating mines and refineries.
  • In no one we trust: Elisity, a platform that looks to help organizations transition from legacy access approaches to zero trust — a security model based on maintaining strict access controls and not trusting anyone — raised $26 million for its efforts.
  • From the mouths of authors: BookClub, which gives authors a chance to hold book groups, share exclusive video-based interviews and answer questions from readers, raised $20 million in a Series A round. If only Zora Neale Hurston, James Baldwin, Henry Miller and George Eliot were still alive.
  • The unicorn social: IRL, a social calendar app that could have crashed during COVID, instead capitalized on finding virtual events for users to attend and leveraged that success into a fresh round of $170 million in funding and unicorn status, now valued at $1.17 billion.
  • Home fires: Thumbtack, your favorite place to turn to when you don’t want to break anything in your house, raised $275 million at a $3.2 billion valuation.
  • Life-saving raise: Carbyne raised $20 million to help coordinate calls to emergency response teams, ambulances, hospitals and other actors who need to work together to save a life.
  • A sustainable fund: G2 Venture Partners raised $500 million to support entrepreneurs who aim to make existing industries more efficient, environmentally friendly and socially responsible.

How to identify unicorn founders when they’re still early-stage

What are investors looking for?

Founders often tie themselves in knots as they try to project qualities they hope investors are seeking. In reality, few entrepreneurs have the acting skills required to convince someone that they’re patient, dedicated or hard working.

Johan Brenner, general partner at Creandum, was an early backer of Klarna, Spotify and several other European startups. Over the last two decades, he’s identified five key traits shared by people who create billion-dollar companies.

“A true unicorn founder doesn’t need to have all of those capabilities on day one,” says Brenner, “but they should already be thinking big while executing small and demonstrating that they understand how to scale a company.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

  • Apple Podcasts Subscriptions are live worldwide: The subscriptions will allow podcast enthusiasts to access additional benefits for their hot listens, including ad-free listening, early access to new episodes, bonus material, exclusives and anything else that creators think their fans will fork over money for. Subscriptions are now live in more than 170 countries.
  • E-commerce platform Shopify said today that Shop Pay, its one-click checkout service, will become available to any U.S. merchant that sells on Facebook or Google, even if they don’t use Shopify’s software to power their online stores.
  • Over in Europe, a group of 200 startup founders, investors, associations and government members are backing a manifesto and a set of recommendations in order to create the next wave of tech giants across the continent.

TechCrunch Experts: Growth Marketing

Illustration montage based on education and knowledge in blue

Image Credits: SEAN GLADWELL (opens in a new window) / Getty Images

We’re thrilled with the responses to our survey about top growth marketers. It’s not too late to weigh in: Fill out the survey here.

If you’re a growth marketer, pass on the survey to your clients — we’d love to hear from them!

To find out more details about this project and how we plan to use it to shape our editorial coverage, visit techcrunch.com/experts.

 

15 Jun 2021

Scale AI CEO Alex Wang weighs in on software bugs and what will make AV tech good enough

Scale co-founder and CEO Alex Wang joined us at TechCrunch Sessions: Mobility 2021 this week to discuss his company’s role in the autonomous driving industry and how it’s changed in the five years since its founding. Scale helps large and small AV players establish reliable “ground truth” through data annotation and management, and along the way, the standards for what that means have shifted as the industry matures.

Good data is the “good bones” of autonomous driving systems

Even if two algorithms in autonomous driving might be created more or less equal, their real-world performance could vary dramatically based on what they’re consuming in terms of input data. That’s where Scale’s value prop to the industry starts, and Wang explains why:

If you think about a traditional software system, the thing that will separate a good software system from a bad software system is the code, the quality of the code. For an AI system, which all of these self-driving vehicles or autonomous vehicles are, it’s the data that really separates an amazing algorithm from a bad algorithm. And so one thing we saw was that being one of the stewards and shepherds of high-quality data was going to be incredibly important for the industry, and that’s what’s played out. We work with many of the great companies in the space, from Aurora to Nuro to Toyota to General Motors, and our work with all of them is ensuring that they have really a solid data foundation, so they can build the rest of their stacks on top of it. (Time stamp: 06:24)

15 Jun 2021

Uberall raises $115M, acquires MomentFeed to scale up its location marketing services

Location-based services may have had their day as a salient category for hot apps or innovative tech leveraging the arrival of smartphones, but that’s largely because they are now part of the unspoken fabric of how we interact with digital services every day: we rely on location specific information when we are on search engines, when we are using maps, or weather apps, or taking and posting photos and more.

Still, there remain a lot of gaps in how location information links up with accurate information, and so today a company that’s made it its business to address that is announcing some funding as it scales up its service.

Uberall, which works with retailers and other brick-and-mortar operators to help them update and provide more accurate information about themselves across the plethora of apps and other services that consumers use to discover them, is announcing $115 million in funding. Alongside that, the Berlin startup is making an acquisition: it’s buying MomentFeed, a location marketing company based out of Los Angeles, CA, to continue scaling its business.

The funding is being led by London-based investor Bregal Milestone, with Level Equity, United Internet and Uberall management also participating. From what we understand from sources, the funding values Uberall at around $500 million, and the deal for MomentFeed was made for between $50 million and $60 million.

The business combination is building way more scale into the platform: Uberall said that together they will manage the online presence for 1.35 million business locations, making the company the biggest in the field, with customers including the gas station operator BP, KFC, clothes and food chain Marks and Spencer, McDonald’s and Pizza Hut.

Florian Hübner, the CEO and co-founder of Uberall, noted in an interview that the companies have quite a lot of overlap, and in fact prior to the deal being made the companies worked together closely in the U.S. market, but all the same, MomentFeed has built some specific technology that will enrich the wider platform, such as a particularly strong tool for measuring sentiment analysis.

“Managing the online presence” is not a company’s website, nor is it its apps, but may nevertheless be its most common digital touchpoints when it comes to actually engaging with consumers online. It includes how those companies appear on local listings services like Yelp or TripAdvisor, or mapping apps like Google’s — which provide not just listings information like addresses and opening hours but also customer reviews — or social apps or location-based advertising. Altogether, when you are considering a company with multiple locations and the multiple touchpoints a consumer might use, it ends up being a complicated mess of places that need to be managed and kept up to date.

“We are the catalyst for this huge ecosystem where we enable the brands to use everything that the other tech platforms are offering in the best possible way,” Hübner told me. The tech platforms, meanwhile, are willing to work with middle-ware companies like Uberall to make the information on their services more accurate and complete by connecting with businesses when they have not manage to do so directly on their own. (And if you’ve ever been caught out by the wrong opening times on a Google Maps entry, or any other entry or piece of information elsewhere, you know this is an issue.)

And of course expecting any company with potentially hundreds of locations to provide the right details without a tool is also a non-starter. “Casually updating 100,000 profiles is super hard,” Hübner said.

It also provides services to update information about vaccine and Covid-19 testing clinics, as well as other essential services that also have to contend with the same variations in location, opening hours and customer feedback as any other business on a site like Google Maps.

Altogether, Uberall has built out a platform that essentially connects up all of those end points, so that an Uberall customer can use a dashboard to provide updates that populate automatically everywhere, and also to read and respond to reviews.

Conversely, Uberall also can look out for instances where a company is being unofficially represented, or mis-represented and locks those down. Alongside those, it has built a location-based marketing service that also serves ads for its customers. It is somewhat akin to social media management tools, which let you manage social media accounts and social media marketing campaigns, except that it’s covering a much more fragmented and disparate set of places where a company might appear online.

The bigger picture here is that just as location-based marketing is a fragmented business, so is the business of providing services to manage it. This move reduces down that field a little more and improves the efficiency of scaling such services.

“As we saw the market trending towards consolidation, we considered several potential companies to merge with. Uberall was by far our most preferred,” said MomentFeed CEO Nick Hedges in a statement. “This combination makes enormous strategic sense for our customers, who represent the who’s-who of leading U.S. omni channel brands. It helps accelerate our already rapid pace of innovation, giving customers an even greater edge in the hyper-competitive world of ’Near Me’ Marketing.” After the deal closes, Hedges will become Uberall’s chief strategy officer and EVP for North America.

“We are thrilled to partner with the Uberall team for this next phase of growth. Our strategic investment will significantly accelerate Uberall’s ambition to become the leading ‘Near Me’ Customer Experience platform worldwide. Uberall’s differentiated full-suite solution is unsurpassed by competition in terms of integration and functionality, providing customers with a real edge to reach, interact with, and convert online customers. We look forward to supporting Florian, Nick and their talented team to deliver on their exciting innovation and expansion roadmap.” said Cyrus Shey, managing partner of Bregal Milestone, in a statement.

15 Jun 2021

Extra Crunch roundup: TC Mobility recaps, Nubank EC-1, farewell to browser cookies

What, exactly, are investors looking for?

Early-stage founders, usually first-timers, often tie themselves in knots as they try to project the qualities they hope investors are seeking. In reality, few entrepreneurs have the acting skills required to convince someone that they’re patient, dedicated or hard-working.

Johan Brenner, general partner at Creandum, was an early backer of Klarna, Spotify and several other European startups. Over the last two decades, he’s identified five key traits shared by people who create billion-dollar companies.


Full Extra Crunch articles are only available to members
Use discount code ECFriday to save 20% off a one- or two-year subscription


“A true unicorn founder doesn’t need to have all of those capabilities on Day One,” says Brenner, “but they should already be thinking big while executing small and demonstrating that they understand how to scale a company.”

Drawing from observations gleaned from working with founders like Spotify’s Daniel Ek, Sebastian Siemiatkowski from Klarna, and iZettle’s Jacob de Geer and Magnus Nilsson, Brenner explains where “VC FOMO” comes from and how it drives dealmaking.

We’re running a series of posts that recap conversations from last week’s virtual TC Mobility conference, including an interview with Refraction AI’s Matthew Johnson, a look at how autonomous delivery startups are navigating the regulatory and competitive landscape, and much more. There are many more recaps to come; click here to find them all.

Thanks very much for reading Extra Crunch!

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

How contrarian hires and a pitch deck started Nubank’s $30 billion fintech empire

Image Credits: Nigel Sussman

Founded in 2013 and based in São Paulo, Brazil, Nubank serves more than 34 million customers, making it Latin America’s largest neobank.

Reporter Marcella McCarthy spoke to CEO David Velez to learn about his efforts to connect with consumers and overcome entrenched opposition from established players who were friendly with regulators.

In the first of a series of stories for Nubank’s EC-1, she interviewed Velez about his early fundraising efforts. For a balanced perspective, she also spoke to early Nubank investors at Sequoia and Kaszek Ventures, Latin America’s largest venture fund, to find out why they funded the startup while it was still pre-product.

“There are people you come across in life that within the first hour of meeting with them, you know you want to work with them,” said Doug Leone, a global managing partner at Sequoia who’d recruited Velez after he graduated from grad school at Stanford.

Marcella also interviewed members of Nubank’s founding team to better understand why they decided to take a chance on a startup that faced such long odds of success.

“I left banking to make a fifth of my salary, and back then, about $5,000 in equity,” said Vitor Olivier, Nubank’s VP of operations and platforms.

“Financially, it didn’t really make sense, so I really had to believe that it was really going to work, and that it would be big.”

Despite flat growth, ride-hailing colossus Didi’s US IPO could reach $70B

Image Credits: Didi

In his last dispatch before a week’s vacation, Alex Wilhelm waded through the numbers in Didi’s SEC filing. The big takeaways?

“While Didi managed an impressive GTV recovery in China, its aggregate numbers are flatter, and recent quarterly trends are not incredibly attractive,” he writes.

However, “Didi is not as unprofitable as we might have anticipated. That’s a nice surprise. But the company’s regular business has never made money, and it’s losing more lately than historically, which is also pretty rough.”

What’s driving the rise of robotaxis in China with AutoX, Momenta and WeRide

AutoX, Momenta and WeRide took the stage at TC Sessions: Mobility 2021 to discuss the state of robotaxi startups in China and their relationships with local governments in the country.

They also talked about overseas expansion — a common trajectory for China’s top autonomous vehicle startups — and shed light on the challenges and opportunities for foreign AV companies eyeing the massive Chinese market.

The air taxi market prepares to take flight

Image Credits: Bryce Durbin

“As in any disruptive industry, the forecast may be cloudier than the rosy picture painted by passionate founders and investors,” Aria Alamalhodaei writes. “A quick peek at comments and posts on LinkedIn reveals squabbles among industry insiders and analysts about when this emerging technology will truly take off and which companies will come out ahead.”

But while some electric vertical take-off and landing (eVTOL) companies have no revenue yet to speak of — and may not for the foreseeable future — valuations are skyrocketing.

“Electric air mobility is gaining elevation,” she writes. “But there’s going to be some turbulence ahead.”

The demise of browser cookies could create a Golden Age of digital marketing

Though some may say the doomsday clock is ticking toward catastrophe for digital marketing, Apple’s iOS 14.5 update, which does away with automatic opt-ins for data collection, and Google’s plan to phase out third-party cookies do not signal a death knell for digital advertisers.

“With a few changes to short-term strategy — and a longer-term plan that takes into account the fact that people are awakening to the value of their online data — advertisers can form a new type of relationship with consumers,” Permission.io CTO Hunter Jensen writes in a guest column. “It can be built upon trust and open exchange of value.”

If offered the right incentives, Jensen predicts, “consumers will happily consent to data collection because advertisers will be offering them something they value in return.”

How autonomous delivery startups are navigating policy, partnerships and post-pandemic operations

Nuro second gen R2 delivery vehicle

Image Credits: Nuro

We kicked off this year’s TC Sessions: Mobility with a talk featuring three leading players in the field of autonomous delivery. Gatik co-founder and chief engineer Apeksha Kumavat, Nuro head of operations Amy Jones Satrom, and Starship Technologies co-founder and CTO Ahti Heinla joined us to discuss their companies’ unique approaches to the category.

The trio discussed government regulation on autonomous driving, partnerships with big corporations like Walmart and Domino’s, and the ongoing impact the pandemic has had on interest in the space.

Waabi’s Raquel Urtasun explains why it was the right time to launch an AV technology startup

Image Credits: Waabi via Natalia Dola

Raquel Urtasun, the former chief scientist at Uber ATG, is the founder and CEO of Waabi, an autonomous vehicle startup that came out of stealth mode last week. The Toronto-based company, which will focus on trucking, raised an impressive $83.5 million in a Series A round led by Khosla Ventures.

Urtasun joined Mobility 2021 to talk about her new venture, the challenges facing the self-driving vehicle industry and how her approach to AI can be used to advance the commercialization of AVs.

15 Jun 2021

Chinese startup Pony.ai plans to launch a driverless robotaxi service in California in 2022

Pony.ai, the robotaxi startup that operates in China and the United States, has started testing driverless vehicles on public roads in California ahead of plans to launch a commercial service there in 2022.

The company said the driverless vehicle testing, which means the autonomous vehicles operate without human safety drivers behind the wheel, is happening daily on public roads in Fremont and Milpitas, California. Pony.ai is also testing its driverless vehicles in Guangzhou, China.

Pony.ai said it also plans to resume a rideshare service to the public in Irvine this summer using AVs with a human safety driver. Its goal is to roll out the fully driverless service to the public in 2022.

“Going completely driverless is key to achieving full autonomy and an indispensable catalyst to realizing our ambitious vision,” said James Peng, CEO and co-founder of Pony.ai.

Pony.ai still has some regulatory hurdles to clear before it can operate commercially. Autonomous vehicle companies that want to charge the public for driverless rides need both the California Department of Motor Vehicles and the California Public Utilities Commission to issue deployment permits. In early June, Cruise became the first company to receive a driverless autonomous service permit from the California PUC that allows it to test transporting passengers. The final step with the DMV, which only Nuro has achieved, is a deployment permit.

Pony’s driverless testing milestone in California comes a month after the state issued the company a permit to test a fleet of six driverless vehicles in a geographic area that spans about 39 square miles. While dozens of companies — 55 in all — have active permits to test autonomous vehicles with a safety driver, it is less common to receive permission for driverless vehicles. Pony was the eighth company to be issued a driverless testing permit in the state, a list that includes Chinese companies AutoX, Baidu and WeRide as well as U.S. businesses Cruise, Nuro, Waymo and Zoox. Only Nuro has been granted a so-called deployment permit, which allows it to operate commercially.

Pony.ai, which was founded in 2016 by former Baidu developers Peng and Lou Tiancheng, has been allowed to test autonomous vehicles with safety drivers since 2017.  The driverless permit issued in May by the California DMV expanded upon Pony’s existing activity in the state.

Pony has tested ridesharing in Fremont and Irvine, California. In 2019, a fleet of electric, autonomous Hyundai Kona crossovers equipped with a self-driving system from Pony.ai and Via’s ride-hailing platform began shuttling customers on public roads. The robotaxi service, called BotRide, wasn’t a driverless service, as there was a human safety driver behind the wheel at all times. The BotRide pilot concluded in January 2020.

The company then started operating a public robotaxi service called PonyPilot in the Irvine area. Pony shifted that robotaxi service from shuttling people to packages due to the COVID-19 pandemic. Pony.ai also partnered with e-commerce platform Yamibuy to provide autonomous last-mile delivery service to customers in Irvine. The delivery service was launched to provide additional capacity to address the surge of online orders triggered by the COVID-19 pandemic, Pony.ai said at the time.

As the pandemic eases and California returns to normal operations, Pony is preparing to launch a commercial robotaxi service. It has already amassed a number of partners and more than $1 billion in funding, including $400 million from Toyota, to help it achieve that goal. Last November, the company said its valuation had reached $5.3 billion following a fresh injection of $267 million in funding. Pony has several partnerships or collaborations with automakers and suppliers, including Bosch, Hyundai and Toyota.

15 Jun 2021

Meet the mobile therapy startup backed by Christian Angermayer’s re:Mind Capital

Mental health startup Ksana Health has received $2 million in seed funding led by re:Mind Capital, the mental health VC arm of Christian Angermayer and Apeiron Investment Group. It’s a move informed by two trends: passive data collection, and a burgeoning mental health crisis in teens and young adults. 

Ksana Health is an Oregon-based company founded two years ago by University of Oregon Professor Nicholas Allen, a clinical psychologist and director of the Center for Digital Mental Health. Ksana’s platforms focus on collecting data related to mental health, and transfer that data from user to healthcare practitioners through an app. It’s, in essence, a mobile therapy app with a highly detailed dashboard of patient information. 

The company has twelve employees, and other investors in the round include WPSS Investments, Panoramic Ventures, the Telosity Fund, Palo Santo Venture Fund, and Able Partners. 

So far, Ksana Health has one live product called the ‘Effortless Assessment Research System’ (EARS) which is designed for institutions conducting clinical research. Participants in clinical trials can download an app and opt-in to sharing data including movement, location (via GPS), keystrokes and patterns in written language content with the trial’s investigators (no specific messages are shared). The app’s connection also goes two ways: trial administrators can send out things like surveys to keep in touch with participants. 

The EARS product, says Allen, has already generated about $900,000 in revenue based on usage in clinical trials, but this most recent round of funding is geared towards another product called Vira, aimed at consumers. 

Vira will also passively collect data like exercise (via an accelerometer), screen time, keystrokes or location-based data via a smartphone or smart device. Screenshots from Vira’s dashboard also include sleep data, though that’s not specifically listed as a recorded variable on the company’s website at the moment. Instead of funneling that data to a clinical trial, the data will be accessible to a patient’s therapist. 

The user would give a therapist a personalized code which allows them to access data collected on their phone. Then, a therapist might discuss those habits, and program behavioral nudges to pop up on a phone during the day, reminding the user to exercise, or wind down before bed. 

“Basically what this system does is it allows some of the data that’s been collected by the way people use their cell phones in a day to day fashion [to be turned] into indicators of important health behaviors that we know are relevant to mental health – so things like sleep, physical activity, geographic mobility, mood, cognition, social connection,” Allen says. 

Vira is a major force of forward momentum for Ksana Health. The company was also selected as part of the insurance company Anthem Inc.’s, Digital Incubator program. That inclusion allows Vira to be trialled within Beacon Health Options, a behavioral health company with 37 million members. 

Vira has yet to launch, but the key audience, says Allen, is people 13 to 30 years old. Rates of mental health issues within this group have increased even before the pandemic. 

In 2019, a study in Abnormal Psychology analyzing data from the National Survey on Drug Use and Health found that the rate of young adults (18 to 25) reporting signs of major depression jumped 63 percent (from 7.7 to 13.1 percent) between 2009 and 2017. Meanwhile, there was no significant increase in the percentage of older adults experiencing mental distress or depression in that study. 

The answer Vira seems to offer is extremely detailed data on well-being that will be funneled to a therapist. Data collection in the mental health space isn’t unheard of – Some AI-based mental health chatbots do indeed analyze user conversations, but those conversations happen within the confines of an app. Vira, conversely, is capable of constantly collecting data on a variety of variables that are passively trackable by a phone, and have some bearing on mental health. 

Critically, there are no clinical trials of Vira itself right now, but the concept of the app is based on research that verifies each one of its’ individual parts. For instance, there is evidence that language used on social media can predict mood disorders, and that lack of sleep (or in some cases, excessive sleep) is linked to anxiety and depression

In some sense, Ksana Health is somewhat reminiscent of a cadre of software betting that improving mental health is partially a factor of increased vigilance of digital life, particularly among teens. A.I-based software like GoGuardian for instance, have been used in school to record students keystrokes or search histories, in an attempt to head off student suicides. 

GoGuardian was used in Clark County district in Nevada, the fifth largest school district in the country, and flagged 3,100 potential signs of self-harm between June and October 2020. 

https://techcrunch.com/2019/06/19/risks-and-rewards-of-digital-therapeutics-in-treating-mental-disorders/

Like GoGuardian, Ksana Health is also catalogs digital activity as an indicator of mental health (note the inclusion of key strokes and language patterns, not just health variables like exercise), but Ksana Health’s focus also appears to be less on flagging harmful behavior automatically, and more about providing an extremely detailed data dashboard to a human therapist. 

“Our focus initially is to keep, for want of a better term, a human in the loop,” says Allen. Ksana Health also isn’t AI- based, so it may be harder to scale, but Allen sees this as a benefit, not a liability. 

 “That’s why we’re focused on embedding this within practitioners,” he says. “There’s obvious appeal to the scale of a fully automated solution, you know you can scale it up very quickly. But I think the problems with safety are very significant in those systems.” 

This comprehensive array of data, but particularly the language component, says Jan Hardorp, a founding partner at re:Mind Capital, is one aspect that attracted the firm to Ksana Health. Hardorp will also have a seat on Ksana Health’s board. 

“We believe that language is very strong and variable, and then combined with other sensors, is a very good technological basis in order to assess and predict mental mental state and depression,” he says. 

The move fits within re:Mind’s somewhat unconventional approaches to mental health: Angermayer held a 22 percent stake in Compass Pathways, a company pursuing psychedelics as a fast-acting treatment for depression. That stake was worth about $316 million during the company’s September 2020 IPO. Angermayer’s other public investments span from cryptocurrencies to cannabis

Hardorp says that overall, re:Mind’s activities are focused on one third novel treatments (like psychedelics), one third brain computer interfaces, and one third into technology. Ksana Health fits squarely in that third category. 

Allen says the company is already planning clinical trials of the Vira program in addition to the pilot program with Beacon Health. But Hardorp notes that so far, the lack of clinical trials on Vira itself hasn’t given him pause. He takes the strength of the EARS platform as a signal that Ksana Health’s platform is viable in the real world. 

“We’re quite confident that it’s really the same technology. The Vira product, if you want, is really a new front-end to existing technology and algorithms,” he says. 

At the moment, the Vira platform isn’t commercially available, but Allen is anticipating a launch in the first quarter of 2022. 

 

15 Jun 2021

Founders Ben Schippers and Evette Ellis are riding the EV sales wave

EV sales are driving demand for services and startups that fulfill the new needs of drivers, charging station operators and others. Evette Ellis and Ben Schippers took to the main stage at TC Sessions: Mobility 2021 to share how their companies capitalize off the new opportunities presented by the electric transportation revolution.

Ellis is the co-founder and chief workforce officer of ChargerHelp, an on-demand EV charging station repair company. She spoke about how the company approaches hiring and training, why it engages with workforce development centers, and how training in cohorts makes economic sense. Farther down, we’ll hear from Schippers, the founder of TezLab.

Image Credits: ChargerHelp

Why the company works with workforce development centers

Workforce development is a government-run and -funded system to connect job seekers with employers, training and career development. There are thousands of job centers across the country, coordinated by the U.S. Department of Labor, that serve millions of Americans. Evette described why she and co-founder Kameale Terry wanted to engage with workforce development from the beginning.

We really, really wanted to pioneer this idea that you can work with a workforce development center, who our federal government pays lots of money to train and do all the things that you need to get a great talent source, to create that pipeline, to use those pipelines for industries outside of construction or entry-level medical, but also for tech. Tech is the biggest industry in our country and it’s really running the show right now. We wanted to make sure that underrepresented communities didn’t get left out of this shift that is clearly happening. (Time stamp — 13:54)

15 Jun 2021

Telecom giant MTN said to have warned Nigerians of service disruption

Subscribers of MTN, the largest telecom provider in Nigeria, may soon face service disruption in the West African nation, according to a notice seen by some journalists and outlets. 

A rise in insecurity challenges in Nigeria is likely to disrupt MTN’s service, Reuters and others said, citing an alert from customer service reps. Throughout this year, Nigerians have had to battle kidnappings, clashes between farmers and herders, mass abductions of students, and armed robberies.

Sadly, we must inform you that with the rising insecurity in different parts of Nigeria, service delivery to your organization may be impacted in the coming days. This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible,” MTN reportedly said in the message. 

MTN didn’t immediately respond to a request for comment.

When MTN Nigeria published its financial report for Q1 2021, it showed strong growth as data revenue grew by 43% year-on-year to N106 billion ($257 million), contributing to 28% of its total revenue.

Data revenue growth was propelled by a 21% year-on-year jump in active data subscribers to 32.5 million and a 27% year-on-year increase in smartphone penetration to 36.3 million. These numbers reflect MTN’s dominance in Nigeria. Per data from the Nigerian Communications Commission (NCC), the telecom operator is responsible for 43% of Nigeria’s internet subscribers and 38% of the country’s mobile subscribers.

Like most network providers in the country, MTN’s services have been a tale of two experiences: good and subpar. However, Nigerians who spoke with TechCrunch have largely witnessed the latter these past few weeks following the government’s decision to ban Twitter and subsequent fears of internet restriction.

Reports from local media seem to corroborate Reuters, albeit for a different reason: a union’s nationwide strike against all network providers. The union PTECSSAN (Private Telecommunications and Communications Senior Staff Association of Nigeria), which comprises senior telecommunications staff in the country, announced that it would be embarking on a three-day industrial strike starting Wednesday to protest the “arbitrary sack of workers and casualisation.”

PTECSSAN accused telecommunications companies in Nigeria for several reasons in a statement. First, breaching freedom of association and right of workers to organise; victimisation of union members; poor and discriminatory remuneration. They also claimed that telecom operators abused expatriate quotas, practised intimidation, and have harassed and verbally assaulted employees, among other anti-labour practices.

Several MTN customer care agents TechCrunch reached out to were either unaware or refuted the aforementioned message. “We’re not going to have such network glitches,” one said. “Kindly be aware that we dont have any information on any service disruption in the coming days. Once we have any information about that, we’ll let our customers know via messages as soon as possible,” another agent responded.

15 Jun 2021

How to identify unicorn founders when they’re still early-stage

As an early-stage VC, you spend time with hundreds of fantastic startups, trying to identify potential winners by thinking about market size, business model and competition. Nevertheless, deep down you know that in the long run, it all comes down to the team and the founder(s).

When we look at the most successful companies in our portfolio, their amazing performance is in large part thanks to the founders. However, even after 20 years in the industry, I have to admit that analyzing the team is still the most challenging part of the job. How do you evaluate a young first-time entrepreneur of an early-stage company with little traction?

The best founders are humble and well aware of their weaknesses and limitations as well as the potential challenges for their startup.

At Creandum, in the past 18 years, we have been fortunate to work with some of Europe’s most successful startup founders such as Daniel Ek from Spotify, Sebastian Siemiatkowski from Klarna, Johannes Schildt from Kry, Jacob de Geer and Magnus Nilsson from iZettle, Emil Eifrem from Neo4J, Christian Hecker from Trade Republic and many more.

After a while, we realized that these incredible entrepreneurs all share some fundamental characteristics. They all have lots of energy, work hard, show patience, perseverance and resilience. But on top of that, all these unicorn founders share five key traits that, as an investor, you should look for when you back them at an early stage.

They know what they don’t know

Many people expect a typical startup founder to be very confident and have a strong sales mentality. While they should definitely live up to those expectations, the best founders are also humble and well aware of their weaknesses and limitations as well as the potential challenges for their startup.

They keep wanting to learn, improve and grow the business beyond what average people have the energy and drive to manage.