Author: azeeadmin

14 Jun 2021

Which Nubank will own the financial revolution?

Nubank’s first office, on California Street in the Brooklin neighborhood of São Paulo, makes for a great beginning to the company’s story. It wasn’t a Silicon Valley garage, but this tiny, one-bathroom rented house, where 30 people worked insane hours to push out the company’s debut credit card, lends just as well to an image of entrepreneurial spirit and drive.

As Nubank continues to make international waves, more and more VC investors are taking a look at the Brazilian ecosystem and could potentially fund other upstarts in the years to come.

But as Nubank’s story continued, the team eventually had to move out of that early office, and the next several offices, too. Eventually Nubank had to relocate to an eight-story building in São Paulo, which houses a large part of the company’s now 3,000-person team.

The startup reached decacorn status in far less than a decade, and it is growing faster than ever. When I interviewed CEO David Velez back in January to discuss Nubank’s $400 million Series G, he said, “We’ve gone from 12 million customers in 2019 to 34 million solely based on word of mouth.” By September last year, the company was onboarding 41,000 new customers per day.

In the five months since our interview, Nubank has managed to rope in a whopping 6 million customers to reach 40 million. It’s now valued at $30 billion.

Nubank’s present day headquarters in São Paulo, Brazil. Image Credits: NELSON ALMEIDA/AFP / Getty Images

Getting there hasn’t been easy. The company’s three co-founders, Velez, Edward Wible and Cristina Junqueira, had to make key strategic decisions about how to scale themselves to retain the company’s lead in the neobanking market. That lead is getting tougher to sustain every day. Nubank’s proliferating offerings and broader geographical remit has painted a massive target on its back, and a wide number of competitors have cropped up to run on the paths it pioneered.

Like most Disney films, a fairy-tale ending seems in order, but it’ll take a few more rotations of the film wheel to get to the ending.

Early mistakes and ingredients for success

For the co-founding trio, it became increasingly clear that Nubank’s growing scale demanded critical strategic decisions on how to bring order to the company.

By 2018, the company had thousands of employees, millions of customers, and they still didn’t have a head of HR. Growth until then had been somewhat unstructured. According to Junqueira, waiting so long to hire a head of HR was one of their early mistakes, because it stunted their ability to grow. “[Good] people continue to be our biggest bottleneck,” she says.

14 Jun 2021

Beats Studio Buds offer a compact design, noise-canceling and Android/iOS fast pairing at $150

When they were released in 2019, Powerbeats Pro were standouts. Two-plus years later, they remain one of the more well-rounded wireless earbuds on the market. There are things I would change, of course. Even in 2019, that charging case was ridiculously large. In 2021, the original case is all the more absurd. And, of course, noise-canceling has become nearly standardized among mid-tier buds.

After weeks of rumors and leaks (including a very public cameo on the ears of one of the world’s most famous athletes), Beats’ latest take on the space is finally official. Meet the Beats Studio Pro. They are not, as the company will be quick to tell you, a Powerbeats Pro replacement. Those are sticking around (which isn’t to say they won’t be getting their own upgrade).

Beats may be Apple-owned, but in most respects, the brand operates as it has. It was a wildly successful brand well before Apple got its hands on it, after all. So the company’s opted not to fix what’s clearly not broken. And while technology is clearly shared between the two camps (the H1 chip on the Powerbeats, example), it maintains a line between its self-branded audio offerings (AirPods, et al.) and the Beats line. There’s a reason Beats never really shows up at Apple events, in spite of having a big announcement the following week.

Image Credits: Brian Heater

Compared to AirPods, the Beats lines can get a bit convoluted. Effectively the new Studio Beats are a fully wireless earbud line from the company, borrowing a name from its premium over-ear line. But the new buds are actually significantly more compact than Powerbeats Pro, both in terms of the case and the buds themselves. Also notable — and frankly a bit surprising — is the pricing.

At $150, the Studio Buds are a fair bit cheaper than the two-year-old Powerbeats Pro, which currently go for between $160 and $200 online. Keep in mind, that’s down from a launch price of $250. That’s also $50 less than the AirPods and $20 less than the Galaxy Buds. It’s a nice price for what you’re getting here — though maybe my standards have shifted a bit, just coming off of a review of the $280 Sony WF-1000XM4.

Those Sonys are in a class of their own, of course. It’s much fairer for all parties concerned to pit them against other midrange headphones. And by that metric, they perform pretty well. The biggest addition here is active noise canceling — keep in mind, it was far from standard when the Powerbeats Pro were announced. These days, however, it feels like a glaring omission at this price range (Google, I’m looking at you).

Image Credits: Brian Heater

Another interesting top-level feature is fast pairing for both iOS and Android, making the Studio Beats one of the first products to walk that line. Funny that it comes from an Apple product, but again, the company seems be afforded at least a little bit of freedom on that front. It’s a small thing — after all, many people will only use the iOS/Android one-touch pairing once, but there’s a lot to be said for making the product as accessible to as many potential customers as possible.

I like the new streamlined design of the buds. As mentioned above, the new case is a fraction of the size of the Powerbeats. Still, the Studio Buds have the same stated battery life, with eight hours on the headphones and 24 total, when you factor in the case. That’s a healthy bit of life, which is quickly becoming the standard these days. There’s a USB-C port on the bottom (a move away from the Apple-only Lightning), which will give you an hour of playback time on a five-minute charge.

Image Credits: Brian Heater

The case is wider and a bit thicker than the AirPods Pro, but is still easily pocketed. It has a bit of a cheap plasticky feel to it, but the matte finish is a nice touch. The branding is the standard Beats level of loud, with a big, bold white “b” set against the black. The buds, too, sport the logo, which can pass for a “9” or a “6” depending on positioning. The lid has a snap to it, and the magnets on the buds snap nicely in place — though, as with the Powerbeats, it can take a little finagling to get them into the proper position.

The buds are fairly compact, as well. The earhooks are gone. That’s something of a mixed bag, honestly. I didn’t think I would love the Powerbeats Pros earhooks, but as someone who experiences some ear pain with a lot of different bud designs, I’ve found them to be among the most comfortable options, transferring the load bearing to the top of the ear.

The Studio Buds are fairly comfortable, and I was able to work out in them (IPX4 rating FTW), though I did have some trouble keeping them in place on occasion. That’s certainly never been a problem with the Powerbeats. If you really don’t want them to move, I recommend applying a bit of pressure to really corkscrew them in place.

One of the design choices I really appreciate that Beats brought back is the physical button. Powerbeats had them and they’re back here on the end of the Studio Buds. It’s got a nice little click to it that I prefer to purely touch-based buttons. A single click will Play/Pause and a long click will turn ANC on and off.

Image Credits: Brian Heater

The ANC is a nice addition, of course. It does a decent job with ambient noise, but can’t really touch what you’ll find on higher-end systems. The sound quality, too, has come a ways in the last couple of years. Beats has refined things with a pair of 8.2mm drivers that offer solid sound at their price point. These aren’t sitting-around-and-enjoy-the-finer-points-of-classical-sonata-or-experimental-jazz-record buds; they are, however, solid, listen-to-music-or-a-podcast-while-going-about-your-life headphones.

There’s a lot to like about the buds, and with little question, they’re a much better deal in 2021 than the Powerbeats Pro, even if they don’t feel as groundbreaking as their predecessors did at launch.

The new Beats Studio Buds are up for preorder today and start shipping June 24.

14 Jun 2021

The demise of browser cookies could create a Golden Age of digital marketing

Depending on whom you ask, the digital advertising industry is either counting down the minutes to doomsday or entering an exciting new era for engaging with consumers. Apple’s iOS 14.5 update — which effectively ends automatic opt-ins to online tracking and data collection — is finally at hand, and Google aims to phase out third-party cookies next year.

The future could see a wave of innovations that help consumers opt out of data collection. So it’s up to the advertising industry to find ways to get these educated, empowered consumers to opt back in.

Whether these changes set digital advertisers back 15 years or pave the way to more fruitful interactions with customers remains to be seen. But one thing is clear: This is big. Allowing users to decide what browsing data can be collected, by whom and under what circumstances is a move that will change the direction of the advertising industry.

But the new direction does not have to lead digital marketers to oblivion, failure or poverty. In fact, it’s quite the opposite.

With a few changes to short-term strategy — and a longer-term plan that takes into account the fact that people are awakening to the value of their online data — advertisers can form a new type of relationship with consumers. It can be built upon trust and open exchange of value.

It’s up to advertisers to grasp, accept and reap the benefits of the upcoming changes. Because with iOS 14.5, cookie deprecation, and regulations like GDPR and CCPA, one era is ending and a new one is beginning. There’s a new seat at the table in the great bargaining session between advertisers and technology giants. It’s occupied — for the first time — by the user.

The short-term strategy

Advertisers can weather big changes in the short term by implementing several steps.

For starters, developers should update their application SDKs to support Apple’s new SKAdNetwork solution and then verify attribution across each channel. For example, after SDK updates, verify that the number of installs reported from your Facebook Ads matches up to the number of installs you’re seeing reported in the App Store developer console or your preferred analytics provider.


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This can become more complicated the more channels you’re on, but it is important to verify all of your advertising channels’ reporting. Also important is setting your conversion value, because this is the key to getting granular information on your ad campaigns and ensuring the right entity controls the flow of information.

14 Jun 2021

What does Uber and birth control have in common?

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines.

This is Equity Monday, our morning coffee chat with you that is all about the weekend, what to expect this week, and some funding rounds you may have missed. I’m subbing in for Alex Wilhelm today, who is deservedly out on vacation. You can find me on Twitter @nmasc_, and Equity on Twitter (turn on those notifications!) @equitypod. 

Biden and world leaders are congregating at the NATO summit, which kicks off this week. Also, the Dublin Tech Summit is happening on Thursday with yours truly, other TC folks, and many entrepreneurs making a virtual appearance.

Now, onto the news!

  •  The weekend: The seat next to Jeff Bezos as he launches into space just got filled for $28 million. Also, Elon Musk tweeted about how Tesla might start accepting Bitcoin as a payment once at least half of it can be mined using clean energy. The comment sent Bitcoin up more than a few percentage points, hovering at $39,173 at the time of the recording.
  • This morning: The FT reports that Flagship Pioneering, which is responsible for incubating and launching Moderna, has raised a new venture capital fund at $3.4 billion. Flagship isn’t your traditional VC. It forms teams around problem areas and brainstorms solutions, incubates the most promising ones, and then eventually spins out and finances those companies.
  •  Funding rounds: Byju’s got a check from UBS and Zoom founder Eric Yuan, making it the most valuable startup in India. The company is now valued at $16.5 billion post-money. Plus, The Pill Club has raised an extension Series B round with former Uber exec Liz Meyerdirk newly at the helm of the company.
  • Finally, please take the Equity Listener Survey. We want to make the show better for you, so spending a few seconds filling out our survey and we will be very grateful.

And that’s all. Be kind with yourself this week, and take more than a 5-minute lunch because true glamour is being present and chewing slowly.

Equity drops every Monday at 7:00 a.m. PST, Wednesday, and Friday at 6:00 AM PST, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts!

14 Jun 2021

Lordstown Motors CEO and CFO resign amidst production woes

Beleaguered electric vehicle startup Lordstown Motors’ stock shares have taken another hit after the company said Monday that CEO Steve Burns and CFO Julio Rodriguez have resigned, just a few weeks after Burns was reassuring investors of the company’s bright future.

Lordstown Motors’ Lead Independent Director Angela Strand was appointed executive chairwoman to oversee the transition until a permanent CEO is found. Becky Roof will service as Interim CFO. Roof has acted as interim CFO at a number of other companies, including Saks Fifth Avenue and Eastman Kodak.

The company, which was founded as an offshoot of former CEO Burns’ other company, Workhorse Group, announced less than stellar first quarter results in May, including news that production volumes would likely be half – from around 2,200 vehicles to just 1,000 – should the company not identify more funding.

The EV startup is one of a growing suite of companies in the transportation space that have gone public via a merger with a special purpose acquisition company (SPAC). The deal, announced last August, gave Lordstown around $675 million in gross proceeds and a market value of $1.6 billion.

Yet, less than a year after the deal was announced, Lordstown told the SEC in a filing that it does not have enough capital to manufacture and deliver the electric pickup, dubbed – note the irony – ‘Endurance.’ “The Company believes that its current level of cash and cash equivalents are not sufficient to fund commercial scale production and the launch of sale of such vehicles,” the filing said. “These conditions raise substantial doubt regarding our ability to continue as a going concern for a period of at least one year from the date of issuance of these unaudited condensed consolidated financial statements.”

While Burns and Rodriguez are the most prominent corporate figures in the shakeup, Lordstown also announced other changes to its executive team Monday. Jane Ritson-Parsons, who was acting as Lordstown Motors interim chief brand officer, was promoted to Chief Operating Officer; and former head of investor relations Carter Driscoll was promoted to Vice President, Corporate Development, Capital Markets and Investor Relations.

Lordstown on Monday also released the results of a report conducted by a special internal committee accusations that the company was faking preorders of its debut electric pickup, in a report by short seller firm Hindenburg Research. Lordstowns’ independent inquiry is separate to an ongoing investigation from the U.S. Securities and Exchange Commission over the allegations.

While the report is “is, in significant respects, false and misleading,” the committee said that the investigation did identify some inaccuracies regarding some statements about the pre-orders. In particular, some entities that made a large number of pre-orders made commitments that were not firm enough to be included in the pre-order disclosures. Overall, the special committees’ findings overwhelmingly reject Hindenburgs’ accusations against the company.

14 Jun 2021

Stripe goes beyond payments with Stripe Identity to provide AI-based ID verification for transactions and much more

A number of startups (eg, here, here, here and here) have fashioned themselves as the “Stripe for identity verification”, providing an easy way for developers to integrate ID authentication into a platform. Today, Stripe is stepping in to fill that need itself: the company is launching a new product called Stripe Identity — a self-serve tool that companies can use to verify user identities, with Stripe managing the customer data in an encrypted format, using computer vision and machine learning to “read” and match up government IDs with live selfies.

Stripe says the service works in as little as 15 seconds.

The service is launching in beta starting today in 30 countries, the company said, but in the meantime, it’s already quietly been in use by select partners. They include Discord (as part of its ID verification feature); Peerspace (which runs ID verification when onboarding users and merchants); Shippo (when when it identifies high-risk users, asks them to verify themselves); and other unnamed customers who are using it to prevent account takeovers.

Developers can go here to request access, and it sounds like Stripe will be talking more about the service in general during Stripe Sessions, its developer conference, later this week.

“Businesses have been asking us for an easy and fast way to verify identities online. Stripe Identity offers them just that,” said Rob Daly, Head of Engineering for Stripe Identity. “Now, any internet business—from a five-person startup to a multinational enterprise—can begin securely verifying the identities of their users in a matter of minutes, not weeks or months.”

If you look at the list of early users, something significant stands out: Identity is another example of how Stripe is extending its reach as a powerhouse provider of services to businesses that extend well beyond payments.

Of course, payments remains at the heart of Stripe, and identity verification definitely has a connection to that — it can help with preventing e-commerce fraud, for starters — but as you can see, ID authentication also covers a number of other use cases, such as in helping prevent account takeovers, or to verify someone’s age, or to comply with other “know your customer” regulations, or to stamp out bots and trolls: no payments necessary. For this reason, Stripe’s confirmed that you don’t have to be an existing Stripe customer in order to use Stripe Identity.

Identity verification has become an important and widely-used component of the process of enabling online interactions, whether monetary or otherwise. And it has something in common with payments that makes it a ripe candidate for building as an API-enabled service: both are complex to build, requiring the integration of a number of disparate technologies and third-party data providers. Since building something like that is not likely the core competency of the companies that require ID verification, that leaves the door open for third-party companies to build that tech and provide it as a service.

Stripe is far from being the only one working in this field: others include Jumio (which raised a big round earlier this year); Onfido (reportedly planning an IPO); Veriff; Berbix; Passbase and more.

In the case of Stripe, the company is offering customers two ways to use Stripe Identity. Like Stripe’s payments product, it can be integrated into a checkout or other workflow by way of some lines of code. But it can also be offered as a service outside of that, by way of a verification link issued just around suspicious transactions or other users that are identified as high-risk.

While Stripe has made a number of acquisitions to expand its technology and services — last week’s launch of Stripe Tax, for example, complemented its acquisition of Tax Jar earlier this year — Stripe Identity was built in-house, the company says, and has been in use for the better part of 10 years by the company to verify merchants as part of its own onboarding and anti-fraud checks.

“We know from experience how much work it takes to build a rigorous and secure system for global identity verification,” said Delia Pawelke, Head of Global Risk Strategy and Onboarding Policy at Stripe, in a statement. “With Stripe Identity, we’re making our advanced compliance infrastructure available to all of our users. For an online business, verifying someone’s identity is now as easy as accepting a payment.” In turning its internal tool into an external product, Stripe tweaked the verification service somewhat, providing more guidance for photo-taking for example.

Stripe said that fees will be charged “per transaction,” but didn’t disclose to TechCrunch what those fees will be. We’ll update this post as we learn more.

14 Jun 2021

The Pill Club takes on primary care with $41.9M in fresh funding

In January, former Uber executive Liz Meyerdirk took over as chief executive of The Pill Club. The company, which offers an online birth control prescription and delivery service to hundreds of thousands of women, had hit record revenues, crossing $100 million in annual run rate for the first time in its 4-year history.

She found the bridge between ride-sharing to healthcare to be smoother than some might expect, saying that she focused on how to apply technology “to logistics for an everyday use case, [to know] how that simplifies your everyday life.”

Now, six months into her new job, Meyerdirk announced that her company has raised more capital to capitalize off of the momentum in women’s health right now. The Pill Club announced today that it has raised a $41.9 million Series B extension round led by Base 10. Existing investors including ACME, Base10, GV, Shasta Ventures and VMG participated in the round, as well as new investors including Uber’s Dara Khosrowshahi and Honey’s George Ruan and iGlobe.

The extension round comes over 2 years after the company announced its initial Series B investment, a $51 million financing led by VMG Partners. After reportedly being valued at $250 million, the company declined to provide its latest valuation, other than saying that the extension was an up-round.

When a customer joins The Pill Club, they are given a medical questionnaire and a digital form to input personal information. The company gives them a sense of how much the service will cost, and if the price works, it connects them to a nurse either live or via text.

“In a happy case, you can see a nurse immediately, “ she said. “Obviously if it’s midnight, we haven’t figured that out yet.” The nurse walks though different options, since, Meyerdirk added, “contraception is not one size fits all.”

Once a customer makes a decision, The Pill Club can then prescribe birth control for pick-up at a nearby pharmacy, available within two or three days.

The Pill Club launched in 2016 with an at-home delivery service of birth control. Between 2016 and January 2021, it launched in 43 states plus the District of Columbia. It has added 5 new states in the past six months, and plans to get to 50 states by the end of 2021.

The company makes money from a nurse visit fee, insurance reimbursement for prescription drugs, and cash patients who aren’t covered by insurance.

The chief executive views a big part of its value proposition as embedding with existing insurance plans of its customers, including Medi-CAL and Family PACT. In the last three months, 16% of The Pill Clubs’ new patients were on Medicaid.

“You’ve got companies like Oscar [Health] that are reimagining health insurance, and you’ve got Ro, Hims and Hers, who are [taking] cash as a primary…way to serve..patients,” she said. “That’s fantastic for those who can afford it, but for us, because so much of our value system is around access to equity, we believe everyone should have the right to get access to birth control.”

The company believes that it has to work within the system of insurance to have true innovation.

“Telemedicine that ignores the reality of insurance is always going to have a limited piece of the pie,” a spokesperson from the company said said. “Cash-only systems simply aren’t a product built for a scale. A truly innovative healthcare platform exists within the realities of the system.”

By women, for women

Long-term, the Pill Club wants to replace the old model of going to a primary care provider for annual visits with ongoing care for women.

“I’m generally healthy [but] I actually do have questions on mammograms…colonoscopies, or anything,” Meyerdirk said. “And being able to have a person other than my mom” to talk to that doesn’t require a trip to the doctor or urgent care, is the gap that The Pill Club wants to fill.

“We think it’s too good to be true, when we actually get what we deserve,” Meyerdirk said when describing women’s health. Part of her goal going forward is to think bigger, beyond contraception, and figure out how The Pill Club could bring a digital refresh to other areas of women’s health.

In March, the company launched a dermatology pilot, and also expanded its 2020 period care pilot. A portion of the new capital is earmarked toward launching new services for its members.

The Pill Club also shared the diversity metrics of its 350-person staff as part of its announcement.

The Pill Club has 72% of employees identifying as women, and 28% of employees identifying as male. The executive leadership similarly sees predominantly women, with the ratio being 62.5% women and 37.5% male. As for racial diversity, the overall company identifies as 33% white, 19% Asian, 16% Hispanic or Latino and 14% Black or African American, with 13% of employees declined to identify.

“We’re by women for women,” Meyerdirk said. “It’s very, very different when you’re by men, for women.” Her appointment came as The Pill Club’s founder and former chief executive officer Nick Chang, stepped down from day to day operations. He didn’t take a board seat, but does still have shares in the company.

Liz Meyerdirk, chief executive of The Pill Club.

The wave of prescription, for-delivery medication is only getting bigger, with The Pill Club joined by startups such as Nurx and Simply Health, and bigger corporations such as Walmart and Amazon.

“The idea of creating more choice and flexibility across healthcare is long overdue,” she said. “Everyone deserves to have great options when they consider who can best address their daily needs.”

14 Jun 2021

Enterprise AI platform Dataiku launches managed service for smaller companies

Dataiku is going downstream with a new product today called Dataiku Online. As the name suggests, Dataiku Online is a fully managed version of Dataiku. It lets you take advantage of the data science platform without going through a complicated setup process that involves a system administrator and your own infrastructure.

If you’re not familiar with Dataiku, the platform lets you turn raw data into advanced analytics, run some data visualization tasks, create data-backed dashboards and train machine learning models. In particular, Dataiku can be used by data scientists, but also business analysts and less technical people.

The company has been mostly focused on big enterprise clients. Right now, Dataiku has more than 400 customers, such as Unilever, Schlumberger, GE, BNP Paribas, Cisco, Merck and NXP Semiconductors.

There are two ways to use Dataiku. You can install the software solution on your own, own-premise servers. You can also run it on a cloud instance. With Dataiku Online, the startup offers a third option and takes care of setup and infrastructure for you.

“Customers using Dataiku Online get all the same features that our on-premises and cloud instances provide, so everything from data preparation and visualization to advanced data analytics and machine learning capabilities,” co-founder and CEO Florian Douetteau said. “We’re really focused on getting startups and SMBs on the platform — there’s a perception that small or early-stage companies don’t have the resources or technical expertise to get value from AI projects, but that’s simply not true. Even small teams that lack data scientists or specialty ML engineers can use our platform to do a lot of the technical heavy lifting, so they can focus on actually operationalizing AI in their business.”

Customers using Dataiku Online can take advantage of Dataiku’s pre-built connectors. For instance, you can connect your Dataiku instance with a cloud data warehouse, such as Snowflake Data Cloud, Amazon Redshift and Google BigQuery. You can also connect to a SQL database (MySQL, PostgreSQL…), or you can just run it on CSV files stored on Amazon S3.

And if you’re just getting started and you have to work on data ingestion, Dataiku works well with popular data ingestion services. “A typical stack for our Dataiku Online Customers involves leveraging data ingestion tools like FiveTran, Stitch or Alooma, that sync to a cloud data warehouse like Google BigQuery, Amazon Redshift or Snowflake. Dataiku fits nicely within their modern data stacks,” Douetteau said.

Dataiku Online is a nice offering to get started with Dataiku. High-growth startups might start with Dataiku Online as they tend to be short on staff and want to be up and running as quickly as possible. But as you become bigger, you could imagine switching to a cloud or on-premise installation of Dataiku. Employees can keep using the same platform as the company scales.

14 Jun 2021

Anrok raises $4.3M to solve sales tax for SaaS companies

It’s easier than ever to build a product and sell it around the United States, or the world. But if you want to do so without incurring the wrath of any particular state, or nation-state, you’d best have your tax matters in order. This is why Stripe’s news last week that it has built tax-focused tooling to help its customers manage their state bills mattered.

But for SaaS companies, things can be more complicated from a tax perspective. That’s what Anrok, a startup working to build sales tax software for SaaS firms, told TechCrunch.

The company’s CEO, Michelle Valentine, said that modern software companies need specialized help. And her startup is announcing a $4.3 million fundraise today to back its efforts. The capital event was led by Seqouia and Index, the latter firm a place where Valentine used to work.

Anrok delivers its service via an API, and charges based on the total dollar value of sales that it helps a customer manage. Its percentage-fee falls with volume, and you can’t pay more than 0.19% of managed revenue, so it’s pretty cheap regardless, given how strong software gross margins tend to be.

The Anrok founding team: Michelle Valentine, and Kannan Goundan. Via the company.

Valentine said that there are three things that make SaaS tax issues more complex than other products. The first deals with addresses. Software companies have to pay sales tax where customers are located, and often only have partial information. Anrok will help with that problem. The CEO also said that variable SaaS billing makes charging the right amount of tax an interesting issue, and that states have tax laws specifically aimed at the software market that must be navigated.

So, a more mass-market solution might not be the best fit for SaaS companies looking to avoid both trouble with states and the work of handling tax matters themselves.

It’s not hard to see why Anrok was able to raise capital. The company is early-stage with its first customers onboarded, so it’s not posting the sort of revenue growth that investors covet at the later stages. What then were its more fetching attributes? From our perspective, on-demand pricing and a simply gigantic market.

Sure, Anrok is serving SaaS businesses, but it’s doing so using what could be described as a post-SaaS business model; on-demand, or usage-based pricing is an increasingly popular way to charge for software products today, putting Anrok closer to the cutting edge in business-model terms. And the company’s market is essentially every software business out there. That’s a lot of TAM to carve into, something that investors love to see.

14 Jun 2021

Could Claap, an asynchronous video meetings platform, end the tyranny of Zoom calls?

Because of the pandemic, we’re all a lot more familiar with remote working than we used to be, whether we like it or not. But the remote tools of the pre-pandemic era – Slack, Trello, Zoom, Asana, etc, etc, etc – are, if we admit it to ourselves, barely scratching the surface of what we really need to be productive. Luckily a new era of remote-working tools is fast emerging. As I recently tweeted, we need to think far more in asynchronous terms if remote working is to be productive (and healthy!), long term.

Older tools can offer asynchronous collaboration, but a new wave of tools is coming. Loom, for instance, is one-way video for ’show and tell’. It’s raised $203.6M – however, it has a drawback: it doesn’t have many collaboration features.

Now a new European startup hopes to address this.

Claap, an asynchronous meeting platform with video and collaboration, thinks it might have part of the solution and a private beta launch is planned for this month.

It’s now raised $3 million in pre-seed funding from LocalGlobe, Headline, E.Ventures, Kima Ventures and angels including Front co-founder Mathilde Collin, Oyster co-founder Tony Jamous, Nest and GoCardless founder Matt Robinson and Automattic’s head of product Aadil Mamujee. It also includes a group of 30 angels such as Ian Hogarth (Songkick), Olivier Godement (Stripe), Roxanne Varza (Station F), Chris Herd (FirstBase), and Xavier Niel (Kima), Shane Mac (investor in Remote).

We all now know that what were previously small catch-ups are now 30-minute Zoom calls, which are pointless. ‘Asynchronous meetings’ could be the way forward.

Claap says its product allows employees to record a short video update on a topic, allow others to comment on the relevant part, and set a due date for team members to respond. Colleagues then view the video and respond in their own time. Claap bulls itself as the remote working equivalent of the ‘quick hallway catch-up’. It integrates with other workplace tools such as Trello or Jira so that when a decision is made on a project, it’s recorded for everyone on the team to see and refer back to. A subscription model is planned which will have a sliding scale depending on team size.

Because it doesn’t require real-time interaction, you don’t need t find a time that suits everyone for a meeting, so in fact the ‘meeting’ sort of disappears. . Instead, the platform creates a space for feedback and iterations.

Founders Robin Bonduelle and Pierre Touzeau looked at solutions already adopted by companies such as Automattic, and GitLab. Touzeau was previously at 360Learning which employed a strict limiting policy for meetings. Bonduelle has 10 years of product management experience, working at various startups and scaleups including Ogury where he was VP of Product, and Rocket Internet. He developed asynchronous communication habits while managing 50 people across 4 different countries and time zones. Touzeau has worked for businesses including L’Oreal and 360Learning, where he was most recently VP of Marketing.

However, asynchronous communication is not always perfect. As we know, Emails and Slack messages can go unread. Video MIGHT be the solution.

Robin Bonduelle, co-founder and CEO at Claap, said: “After a year of working remotely, people are realizing the benefits of not working in an office but at the same time grappling with one of its worst consequences: back-to-back video meetings. A query that in the office would take five minutes to solve now takes at least 30, leaving everyone more exhausted in the process. Claap is designed to solve this issue, allowing colleagues the tools to keep them engaged and connected but without taking up all their time. It’s a new meeting format that allows people to make quick decisions.”

Touzeau said: “Meetings are a necessary part of working, but it doesn’t need to be your entire day. Asynchronous meetings are the key to freeing up our calendars but making sure work still gets done and deadlines are met. We’re excited by the potential Claap has to empower people to work from anywhere.”

George Henry, General Partner at LocalGlobe, said: “We were impressed with Robin and Pierre’s vision and the potential for Claap to allow employees to connect on a project when they need to and facilitate the ability to work from anywhere.”

Jonathan Userovici, Partner at Headline, said: “Zoom may have been the go-to enterprise app over the past 12 months but for the thousands of businesses that are now going to be remote-first, video conferencing alone won’t be enough to keep teams connected and get work done. Claap is the challenger tool to end video-calling fatigue.”