Author: azeeadmin

12 May 2021

Holidu books $45M after growing its vacation rentals business ~50% YoY during COVID-19

Vacation rental startup Holidu has tucked $45 million in Series D funding into its suitcase — bringing its total raised since being founded back in 2014 to more than $120M.

The latest funding round is led by 83North with participation from existing investors Prime Ventures, EQT ventures, Coparion, Senovo, Kees Koolen, Lios Ventures and Chris Hitchen. Also participating, with both equity and debt, is Claret Capital (formerly Harbert European Growth Capital).

The financing will be ploughed into product development; doubling the size of the tech team; and on building out partnerships to keep expanding supply, Holidu said.

While the global pandemic clearly hasn’t been kind to much of the travel industry, the Munich-headquartered startup has been able to benefit from coronavirus-induced shifts in traveller behavior.

People who may have booked city breaks or hotels pre-COVID-19 are turning to private holiday accommodation in greater numbers than before — so they can feel safer about going on holiday and perhaps enjoy more space and fresh air than they’ve had at home during coronavirus lockdowns.

Having flexible cancelation options is also now clearly front of mind for travellers — and Holidu credits moving quickly to build in flexible cancellation and payment solutions with helping fuel its growth during the pandemic.

Holidu’s meta search engine compares listings on sites like Airbnb, Booking.com, HomeAway and Vrbo and provides holidaymakers with tools to zoom in on relevant rentals — offering granular filters for property amenities; property type; and distances to the beach/lake etc.

It can also be used to search only for listings with a free cancelation policy.

“We see that many travellers have chosen vacation rentals in rural destinations over hotels or cities,” confirms CEO and co-founder Johannes Siebers. “In spite of this shift in preference, the overall European vacation rental market declined in 2020 due to the strong travel restrictions in many months. Holidu managed to grow against this trend by responding very quickly to the increased demand for domestic lodging and for flexible cancellation options.”

The startup saw year-over-year growth of circa 50% in 2020 — and greater than 2x growth in its contribution margin, per Siebers.

“[That] enabled us to become profitable with our search business,” he adds. “Revenues for 2021 are still difficult to forecast due to the uncertain pandemic and political outlook but we expect a significantly higher growth rate compared to 2020.”

Holidu is active in 21 countries with its search engine — which now combines more than 15M vacation rental offers from over a thousand travel sites and property managers. In July 2020 alone, it said that more than 27M travellers used the product.

Its search engine business has a mixed business model, with Holidu taking a commission per click with a minority of its partners and earning a commission for each booking generated with the majority.

In another strand of its business, under the Bookiply brand, it works directly with property owners to help them maximize bookings via a software-and-service solution — offering to take the digital management strain in exchange for a cut of (successful) bookings.

Back in 2019 it was managing 5,000 properties via Bookiply. Now Siebers says it’s “on track” to grow to more than 10,000 properties by the end of this year.

Bookiply has become the largest supplier of vacation rentals in what it described as “important leisure destinations” such as the Balearic Islands, Canary Islands and Sardinia (which are all very popular holiday destinations with German travellers).

Part of the Series D funding will go on opening more Bookiply offices across Europe so it can grow its service offering for regional vacation rental owners.

The division aims to reach property owners whose properties are not yet online, as well as optimizing digital listings that aren’t doing as well as they might, so having physical service locations is a strategy to help with onboarding owners who may be newbies to digital listing.

Commenting on the funding in a statement, Laurel Bowden, partner at 83North said: “Vacation rentals are a very competitive market and Holidu’s growth throughout the pandemic has been highly impressive. We are attracted by their strong operating efficiency and proven ability to grow market by market.”

Last year Holidu was among scores of startups in the travel, accommodation and jobs sectors that signed a letter to the European Commission urging antitrust action against Google.

The coalition accused the tech giant of unfairly leveraging its dominant position in search in order to elbow into other markets via tactics like self-preferencing, warning EU lawmakers that homegrown businesses were at risk without swift enforcement to rein in abusive behaviors.

Although in Holidu’s case it’s managed to grow despite the pandemic — and despite Google.

Asked how much of an ongoing concern Google’s behavior is for the growth of its business, Siebers told TechCrunch: “Given its size and market position, we believe Google carries a special responsibility in the search market. Furthermore, we believe in merit based competition to drive innovation and provide users with the best products. We have joined the letter to the EC as in our view, Google does not fully live up to its responsibilities in all areas of its product.

“The way Google displays specialized search products in many travel verticals does, in our view, not comply with the principle of fair, merit based competition. It gives Google’s own product eyeballs which no other player could attract in the same way.”

“We have not yet seen noticeable changes in Google’s search box integration but we are confident that Google will eventually provide a level playing field. Even if this would take some time and is important, we are not overly worried as we have a very diversified business. Among others, with Bookiply we have a strongly growing offering towards homeowners which is independent of Google’s activities in the market,” he added.

Since the coalition wrote the letter the Commission has unveiled a legislative proposal to apply ex ante regulations to so called ‘gatekeeper’ platforms — a designation that looks highly likely to apply to Google, although the Digital Markets Act (DMA) is still a long way off becoming pan-EU law.

Siebers said Holidu supports this plan for a set of ‘dos and don’ts’ that the most powerful platforms must abide by.

“We are supportive of the commission’s proposal and believe not only the act itself but also enforcement will drive innovation and better products for customers,” he added. “Enabling free and fair competition is a core deliverable for a regulator in a market place and we have high expectations towards the EU in this regard. If we achieve this, I am certain we will  see an  increase in innovation, investments and activities in areas which are currently impacted by gatekeeper’s activities.”

12 May 2021

UK fashion portal Lyst raises $85M in a ‘pre-IPO’ round, reportedly at a $500M valuation

E-commerce continues to be a huge focus for investors watching consumer behavior and spending patterns in the wake of the Covid-19 pandemic. In the latest development, UK startup Lyst, a portal for high fashion brands and stores to sell directly to users, has picked up $85 million, in what the startup is describing as a ‘pre-IPO’ round.

The news comes as the company says that it has now grown to 150 million users browsing and buying from a catalog of 8 million products from 17,000 brands and retailers.

List said that gross merchandise value in 2020 was over $500 million, with new user numbers growing 1100% growth in new users. GMV has definitely been accelerating. Lyst has been around since 2010 and said today that lifetime GMV is more than $2 billion.

“Lyst is rapidly becoming a fashion category leader, which hundreds of millions of fashion lovers rely on to decide what to buy. While our app and website already enjoy very large audiences in the USA & Europe, fashion e-commerce remains under-penetrated in general, with huge growth potential globally. We’re excited to use this raise from top-tier investors to continue personalising the fashion shopping experience to each of our millions of customers, while helping our partner brands thrive,” said Chris Morton, Lyst’s CEO and founder, in a statement.

We have contacted the company to ask about the timing and location for a public listing and while it has not commented, we understand that London or New York would be the most obvious locations for a listing, which is not likely to be for another year or even three.

For now, Lyst has disclosed that investors in this latest injection include funds managed by Fidelity International, Novator Capital, Giano Capital and C4 Ventures, as well as a mix of financial and strategic previous backers Draper Esprit, 14W, Accel, Balderton Capital, Venrex and LVMH. Carmen Busquets — a strategic advisor to the company who co-founded Net-a-Porter, one of Lyst’s competitors in the space — also increased her investment in the company with this round, the company said.

Lyst is not disclosing its valuation but PitchBook notes that with this round, it is $500 million post-money. (We’ve also asked the company to confirm whether this is an accurate figure.) Sky News, where the funding news was leaked last night, did not have a valuation figure.

For some further comparison and context, though, Farfetch, another competitor in the same space as Lyst, listed publicly some years ago and currently has a market cap of $14.4 billion. And more generally, there is a lot to play for here online, not just against other pure-play fashion portals, but also standalone retailers, marketplaces like Amazon, and increasingly social media apps like Instagram, TikTok and Snapchat, which are all looking at how they can better capitalize on how their platforms are already being used quite aggressively and widely for social commerce.

Social media sites would be an ironic but perhaps very unsurprising competitor for Lyst, which started life as a pioneer in the concept, creating a way for people to follow influential high fashion brands and influencers on its platform — who were not actually called “influencers” at the time, but curators and bloggers (the more things change, eh?) — and get alerts when items would be posted by them for sale.

People might have originally been very skeptical about how well high fahion (read: expensive, sometimes esoteric) might play over screens, but over time Lyst and the others in the same proved it all out in spades, raising successive rounds over time to back up its premise. Balenciaga, Balmain, Bottega Veneta, Burberry, Fendi, Gucci, Moncler, Off-White, Prada, Saint Laurent and Valentino are among the brands that appear on Lyst today.

Over the years, more variations and competitors have presented themselves, but the salient fact remains that high fashion has a huge target audience delivered in the right way, and that is something that investors, brands, influencers, and these marketplaces themselves have all doubled down on in the pandemic.

It’s been a time when people who have not found themselves outright struggling financially (and there are lot of those, unfortunately), have instead found themselves with more disposable income since they went out and travelled significantly less than before. Fashion and buying goods for ourselves has become a form of escapism, and for those who get a lift out of the tree falling in the forest and being there to hear the sound, we can still put on the outfits, snap ourselves for our Stories, and exposure will still be ours.

“Lyst has made huge progress over the past year with its industry leading app for the fast- growing online luxury fashion market – a trend which looks set to continue as consumers retain their newfound digital habits, and demand for fashion rises further post-pandemic. In recent years we have seen other high-growth fashion tech businesses taking the next step, and we believe Lyst is well positioned to capitalise on this market momentum. Draper Esprit has backed Lyst since Series A and we believe this latest round sets the business up for an exciting next phase,” said Nicola McClafferty, a partner, Draper Esprit, in a statement.

Lyst also announced a few appointments to firm up its executive bench in the lead-up to its next steps as a company. Mateo Rando previously at Spotify, is joining as chief product officer to focus largely on Lyst’s popular mobile app. And Emma McFerran, formerly general counsel and chief people officer, is stepping up as COO and a new board member.

12 May 2021

Swarmia raises $8M Seed to help software development teams deal with data

Swarmia, a B2B SaaS company for software development teams dealing with data, has raised a €5.7 M Seed round and a previously unannounced 1M€ pre-seed round, taking its raise to €6.7M ($8M). The Seed round was led by Alven Capital and joined by Jigsaw VC, Irena Goldenberg, Alex Algard, Lars Fjeldsoe-Nielsen, Jonathan Benhamou and Romain Huet. Lifeline Ventures, the sole investor in a previously unannounced 1M€ pre-seed round, also participated. The cash wil be used to scale to the US.

Founder Otto Hilska is a serial entrepreneur who started Flowdock (team collaboration product, acquired by Rally Software) and was Smartly.io’s Chief Product Officer.

Hilska says many software development organizations could be much more successful if they had a “better visibility to their work and a systematic approach for continuous improvement”.

Swarmia integrates with development tools such as GitHub, Jira, Linear and various CI tools to “create a holistic view to the engineering teams’ inner workings.”

Competitors include Pluralsight Flow (raised $192.5M) and CodeClimate Velocity ($15M).

However, Hilska says: “We’re the only product in the market that’s actually used by developers themselves. We don’t build features for stalking individual developers, but rather focus on how the team can improve. We’ve built the product together with our pilot customers (with shared Slack channels and daily iteration) to make sure that it actually scales with them. Every team is different, and our product adapts to these different ways of working by letting teams define their Working Agreements. That leads to much better data quality, since we actually understand how the teams work – while competitors are happy to plot any incorrect data. Our Slack bot also helps teams drive the behavioral change when teams choose to adopt a working agreement.”

Thomas Cuvelier, Partner at Alven commented: “Software is eating the world but software engineering, the largest cost center of the modern organization, is still a black box. Swarmia solves a considerable pain point by bringing visibility to engineering work and helping executives make the right business decisions based on data rather than anecdotal evidence. What Otto and his team have achieved so far is impressive and they’re well on their way to drive better working habits for the world’s 27m developers.”

12 May 2021

Quix raises $3.2M from Project A and others for its ‘Stream centric’ approach to data

Quix, a platform for Python developers working on streaming data, has secured a £2.3 Million ($3.2M)Seed funding round led by Project A Ventures in Germany, with participation from London’s Passion Capital and angel investors. The Quix Portal is also providing developers with a free subscription to a real-time data engineering platform.

Quix attracted angel investors including Frank Sagnier (CEO, Codemasters), Ian Hogarth (Co-author, State of AI Report), Chris Schagen (CMO, Contentful), and Michael Schrezenmaier (COO, Pipedrive).

Quix wants to change the way data is handled and processed from a database-centric approach to a ‘stream-centric’ approach, connecting machine learning models to real-time data streams. This is arguably the next paradigm in computing.

Use cases for Quix, it says, include developing electric vehicles, and fraud prevention in financial services. Some of its early customers are the NHS, Deloitte and McLaren.

Indeed, the founding team consists of former McLaren F1 engineers who are used to processing real-time data streams from the systems used by most Formula 1 teams.

Co-founder and CEO Michael Rosam said: “At Quix, we believe that it will soon be essential for every organization to automatically action data within milliseconds of it being created. Whether it’s personalizing digital experiences, developing electric vehicles, automating industrial machinery, deploying smart wearables in healthcare, or detecting financial fraud faster, the ability to run machine learning models on live data streams and immediately respond to rapidly changing environments is critical to delivering better experiences and outcomes to people.”

Over email he told me that Quix’s main advantage is that it allows developers to build streaming applications on Kafka without investing in cloud infrastructure first: “Uniquely, our API & SDK connects any Python code directly to the broker so that teams can run real-time machine learning models in-memory, reducing latency and cost compared to database-centric architectures.”

Quix is entering the data ecosystem alongside batch data processing platforms like Snowflake and Databricks, and event streaming platforms like Confluent, Materialize, and DBT. However, this ecosystem is very complementary with organizations usually combining multiple products into a production infrastructure based on the strengths of each proposition.

Sam Cash of Project A Ventures said: “Data streaming is the next paradigm in data architecture, given end-users accelerating demand for live, on-demand and personalized applications. The Quix team are leading the way in this market, by democratizing access to data streaming infrastructure, which until now has been the reserve of the largest companies.”

Malin Posern, Partner at Passion Capital commented: “The world today is generating unimaginable amounts of data from digital and physical activities. Businesses of all types and sizes will want to make use of their data in real-time in order to be competitive.”

12 May 2021

Vinted raises $303M for its 2nd-hand clothes marketplace, used by 45M and now valued at $4.5B

The circular economy — where consumers themselves are both the suppliers and buyers of goods and services — has come into its own in the last year of lockdown living as a popular and trusted way to buy and sell things. Now one of the larger players in that system — the clothes and home goods marketplace Vinted — is circling in on some very big money of its own. The European startup is today announcing that it has closed an all-equity round of €250 million ($303 million at today’s rates), funding that values the company pre-money at €3.5 billion ($4.2 billion, or $4.5 billion post-money).

The funding is being led by EQT Growth, with participation Accel, Burda Principal Investments, Insight Partners, Lightspeed Venture Partners, and Sprints Capital — all previous backers — also participating. This is a big jump for Vinted, which was valued at $1 billion in its round at the end of 2019. That, of course, was just before the pandemic hit — a sign of how much the last year has positively impacted both Vinted and that business model as a whole.

It’s a huge deal for the company as well as the country that’s produced the startup. Founded out of Vilnius, Lithuania, in 2008, Vinted has operations across 13 markets — France, Germany, Belgium, Spain, Italy, the Netherlands, Austria, Poland, Czech Republic, Lithuania, Luxembourg, UK and the U.S. — and will be using the funding to double down on that while moving deeper into markets further afield, like its U.S. operation.

Altogether across that footprint, Vinted currently has some 45 million users (which is a neat number in this case: 45 million=$4.5 billion valuation), who upload their own items of clothes or home goods to sell or buy those uploaded by others. Users pay no fees for listing, but Vinted takes a “buyer protection” rate that is either between 3% and 8% of the cost of an item, or a direct cut (in the UK – between £0.03 and £0.08), depending on the value of the good.

(Note: buyer protection also actually is buyer protection, and the terms of that are set out here.)

The circular economy is often thought of as a useful system that not only helps get more life out of things in a sustainable way, but gives people a better deal by cutting out some of the others from the retail chain. That’s been a very compelling concept in the last year, where people have been spending more time at home and looking to declutter those spaces, or out of work and looking to make extra money or save some money, or simply rethinking how the world is working and how we got to where we are today, and trying to do their small part in engaging with their communities in a different way.

It’s also one of the oldest and most primitive kinds of selling techniques. Pre-dating shopping malls and Amazon and the like, you could say being more circular is just in our bones.

However, in less prosaic terms, that has also injected a lot of actual money into the circular economy concept. Back in 2015, researchers estimated that the wider circular economy was a $4.5 trillion opportunity (this includes the many services as well as goods sold between people). Last November, it was estimated that fashion alone was a $5 trillion circular economy opportunity — a sign of just what an impact Covid-19 has had on the concept. Some have even posited that the role of the circular economy might even help some of the most impacted communities pull themselves out from under the negative economic effects of this virus.

Vinted is not the only company that is capitalizing on this. Wallapop, another second-hand swapping marketplace out of Spain, recently raised $191 million. The question will be which of these circular economy players will, ironically, be the most sustainable in and of themselves. eBay, which also saw a big boost in sales in the last year (and was something of a circular economy pioneer online) last quarter started to give some signs that its uplift might be fading.

Indeed, maybe in keeping with the practicality of what it has built — no use throwing out perfectly good things! — Vinted itself is very no-nonsense and does not talk up its business even when it appears to be going really well.

“The last 18 months have been challenging,” CEO Thomas Plantenga said in an interview. The company actually halted operations altogether for around the first two months of the pandemic emerging to figure out how to proceed with its marketplace while keeping people Covid-safe and not violating any rules imposed on activities in different markets. Things bounced back pretty quickly after that, he conceded, but it’s also a sign of how quick the switch can be between feast and famine in this business. Plantegna himself was brought into the company some years ago to help it with its turnaround strategy, one indication that simply being a second-hand marketplace isn’t necessarily as turnkey as it sounds.

Part of the company’s power has been in its focus. Plantenga said that the company is pretty strict on enforcing that the marketplace is only used for fashion and home goods (which are adjacent to fashion): no cars, no large furniture, no pets, no meal kits. And no channel for brands or retailers to resell seconds on the platform, which seem like an obvious category to add to a marketplace where people are looking for fashion bargains, but is not in keeping with the company’s ethos, he said.

“Yes, it could be a big opportunity, but we have purposely said no to that,” Pantenga said. He acknowledged that overproduction was one of the many issues in the fashion industry, but not one it’s going to address itself. “We don’t feel it’s our job to solve that problem. We want more to fix the consumer trends. All those issues around fashion industry and production, there are many of them. We are focused on second hand being your first choice. Yes, it could be a great way to grow GMV, but that’s not how we strategize.”

Longer term, the company also plans to create an avenue to make it easier for people to upload and sell goods on the platform for charity. In countries like the UK, charity shops are a significant channel for used goods, where people don’t offload the items to make money but to help organizations like Oxfam or the British Heart Foundation to sell them to raise much-needed funds for their activities. Plantenga said that Vinted is working on a way right now to give sellers the option to upload to sell for a charity of their choice, or for those buying to donate their fee to charity. This is currently being tested in Vinted’s French operations, he said.

“Vinted is transforming the second-hand fashion market across Europe through their customer-centric approach and extraordinary execution,” said EQT Growth Partner Carolina Brochado, in a statement. “Vinted is the perfect example of EQT Growth’s strategy of backing fast-growing European tech champions that tap into several macro trends, such as the increasing consumer demand for sustainability and continued penetration of online channels within fashion. We’re immensely proud and excited to be supporting Thomas and the Vinted team and we cannot wait to work together to further unlock the market for circular fashion.” She is also joining the board with this round.

12 May 2021

CryptoPunks NFT bundle goes for $17 million in Christie’s auction

A lot of 9 CryptoPunks portraits ended up selling for just under $17 million in a Christie’s auction Tuesday evening, marking another substantial moment for NFT art sales. The lot of pixelated portraits were from the collection of the NFT platform’s co-creators Matt Hall and John Watkinson.

The CryptoPunks platform is one of the first NFT projects on the Ethereum blockchain. Back in 2017, ten thousand of the procedurally generated characters were given away for free. In the years since, a vibrant NFT community has developed around the ‘Punks. In recent months, on the back of a broader NFT boom, prices exploded.

Last month, TechCrunch profiled the community and some of its buyers who have paid tens and hundreds of thousands of dollars each to join the exclusive club of CryptoPunks owners.

Tuesday’s sale marks a substantial payday for the creators of the project, but comes just days after a much more substantial one: the release of their new project called Meebits which garnered nearly $80 million in sales in just a few hours.

The final Christie’s bid was for $14.5 million, $16.96 million after fees.

Many inside the crypto community had expected the sale to reach an even higher premium in recent weeks, something that had led to a substantial run-up in prices of CryptoPunks in the weeks ahead of the auction. Though the lot sold for a significantly higher dollar amount, when priced in denominations of the surging Ethereum cryptocurrency, the entire bundle sold for slightly less than the sale price of the last alien figure, which sold in March for 4,200 Eth (some $7.2M USD at the time).

12 May 2021

Disease-related risk management is now a thing, and this young startup is at the forefront

Charity Dean has been in the national spotlight lately because she was among a group of doctors, scientists and tech entrepreneurs who sounded the pandemic alarm early last year and who are featured in a new book by Michael Lewis about the U.S. response, called The Premonition.

It’s no wonder the press (and, seemingly moviemakers, too) are interested in Dean. Surgery is her first love, but she also studied tropical diseases and not only applied what she knows about outbreaks on the front lines last year, but also came to appreciate an opportunity that only someone in her position could see. Indeed, after the pandemic laid bare just how few tools were available to help the U.S. government to track how the virus was moving and mutating, she helped develop a model that has since been turned into subscription software to (hopefully) prevent, detect, and contain costly disease outbreaks in the future.

It’s tech that companies with global operations might want to understand better. It has also attracted $8 million in seed funding Venrock, Alphabet’s Verily unit, and Sweat Equity Ventures. We talked late last week with Dean about her now 20-person outfit, called The Public Health Company, and why she thinks disease-focused risk management will be as crucial for companies going forward as cybersecurity software. Our chat has been edited for length; you can also listen to it here.

TC: You went to medical school but you also have a master’s degree in public health and tropical medicine. Why was the latter an area of interest for you? 

CD: Neither of my parents had college degrees. I grew up in very modest setting in rural Oregon. We were poor and by the grace of a full ride scholarship to college I got to be premed. When I was a little girl some missionaries came to our church and talked about disease outbreaks in Africa. I was seven years old, and driving home that evening with my parents, I said, ‘I’m going to be a doctor, and I’m going to study disease.’  It was outrageous because we were poor. My parents didn’t have college degrees. I didn’t know a single person with a college degree. But I was too young to know that there would be hurdles and blockers. My heart was set on that, and it never deviated from it.

TC: How do you wind up at the Santa Barbara County Public Health Department, instead of in private practice?

CD: It’s funny, when I was finishing up my residency, which I started doing general surgery — surgery is my first love — then I pivoted into internal medicine, I had a number of different doctors’ private practices come to me and recruit me because of the shortage of women physicians.

[At the same time] the medical director from the county public health department came and found me and he said, Hey, I hear you have a master’s in tropical medicine.’ And he said, ‘Would you consider coming to work as the deputy health officer, and communicable disease controller, and tuberculosis controller, and [oversee the] HIV clinic and homeless clinic?’ And . . . it was, for me, a fairly easy choice.

TC: Because there was so little attention being paid to these other issues?

CD: What caught my attention is when he said communicable disease controller, and tuberculosis controller. I had lived in Africa [for a time] and learned a lot about HIV, AIDS, tuberculosis, vaccine-preventable diseases, things you don’t see in the United States. [And the job] was so lockstep with who I was because it’s the safety net. [These afflicted individuals] don’t have health insurance. Many are undocumented. Many have nowhere else to go for health care, and the county clinic truly serves the communities that I cared about, and that’s where I wanted to be.

TC: Over the course of that job — and later at the California Department of Public Health — you developed a deep expertise in multi-drug-resistant tuberculosis. Was your understanding of how it is transmitted — and how the symptoms present differently — what made you so attuned to what was headed for the U.S. early last year?

CD: It was probably the single biggest contributor to my thinking. When we have a novel pathogen as a doctor, or as a communicable disease controller, you know, our mind thinks in terms of buckets of pathogen: some are airborne, some are spread on surfaces, some are spread through fecal material or through water. In January [of last year],  as I was watching the news reports emerge out of China, it became clear to me that this was potentially a perfect pathogen. What does that mean? It would mean it had some of the attributes of things like tuberculosis or measles or influenza — that it had the ability to spread from person to person, likely through the air, that it made people sick enough that China was standing up hospitals in two weeks, and that it moved fast enough through the population to grow exponentially.

TC: You are credited with helping to convince California Governor Gavin Newsom to issue lock-down orders when he did.

CD: Everything I’ve done is as part of a team. In March, some amazing heroes parachuted in from the private sector, including [former U.S Chief Technology Officer] Todd Park, [famed data scientist] DJ Patil, [and Venrock’s] Bob Kocher, to help the state of California develop a modeling effort that would actually show, through computer-generated models, in what direction the pandemic was headed.

TC: How did those efforts and thinking lead you to form The Public Health Company?

CD: What we are doing at The Public Health Company is incorporating the genomic variant analysis — or the fingerprint of the virus of COVID virus as it mutates and as it moves through a population —  with epidemiology investigations and [porting these with] the kind of traditional data you might have from a local public health officer into a platform to make those tools readily available and easy to use to inform decision makers. You don’t have to have a mathematician and a data scientist and an infectious disease doctor standing next to you to make a decision; we make those tools automated and readily available.

TC: Who are your customers? The U.S. government? Foreign governments?

CD: Are the tools that we’re developing useful for government? Absolutely. We’re engaged in a number of different partnerships where this is of incredible service to governments. But they’re as useful, if not even more useful, to the private sector because they haven’t had these tools. They don’t have a disease control capability at their fingertips and many of them have had to essentially stand up their own internal public health department, and figure it out on the fly, and the feedback that we’re seeing from private sector businesses has been incredible.

TC: I could see hedge funds and insurance companies gravitating quickly to this. What are some customers or types of customers that might surprise readers?

CD: One bucket that might not occur to people is in the risk management space of a large enterprise that has global operations like a warehouse or a factory in different places. The risk management of COVID-19 is going to look very different in each one of those locations based on: how the virus is mutating in that location, the demographics of their employees, the type of activities they’re doing, [and] the ventilation system in their facility. Trying to grapple with all of those different factors . . .is something that we can do for them through a combination of our tech-enabled service, the expertise we have, the modeling, and the genetic analysis.

I don’t know that risk management in terms of disease control has been a big part of private sector conversations, [but] we think of it similar to cyber security in that after a number of high-profile cyber security attacks, it became clear to every insurance agency or private sector business that risk management had to include cyber security they had to stand up. We very much believe that disease control in risk management for continuity of operations is going to be incredibly important moving forward in a way that I couldn’t have explained  before COVID. They see it now and they understand it’s an existential threat.

11 May 2021

Prime today, gone tomorrow: Chinese products get pulled from Amazon

If you ever bought power banks, water bottles, toys, or other daily goods on Amazon, the chances are your suppliers are from China. Analysts have estimated that the share of Chinese merchants represented 75% of Amazon’s new sellers in January, up from 47% the year before, according to Marketplace Pulse, an e-commerce research firm.

Chinese sellers are swarming not just Amazon but also eBay, Wish, Shopee and Alibaba’s AliExpress. The boom is in part a result of intense domestic competition in China’s online retail world, which forces merchants to seek new markets. Traditional exporters are turning to e-commerce, cutting out execessive distributors. Businesses are enchanted by the tale that a swathe of the priciest property in Shenzhen, the Chinese city known for its vibrant tech industry and expensive apartments, is now owned by people who made a fortune from e-commerce export.

But the get-rich-quick optimism among the cross-border community came to a halt when several top Chinese sellers disappeared from Amazon over the past few days. At least eleven accounts that originate from Greater China were suspended, according to Juozas Kaziukenas, founder of Marketplace Pulse.

Several accounts belong to the same parent firms, as it’s normal for big sellers, those with more than a million dollars in annual sales, to operate multiple brands on Amazon to optimize sales.

TechCrunch has reached out to Mpower and Aukey, whose Amazon stores are gone and were two of the most successful brands native to the American marketplace.

In total, the suspended accounts contribute over a billion dollar in gross merchandise value (GMV) to Amazon, said Kaziukenas.

Amazon didn’t comment on the status of the suspended accounts, but said in a statement for TechCrunch that it has “long-standing policies to protect the integrity of our store, including product authenticity, genuine reviews, and products meeting the expectations of our customers.”

“We take swift action against those that violate them, including suspending or removing selling privileges,” said an Amazon spokesperson.

Chinese e-commerce exporters were startled by the incident. Inside WeChat groups where hundreds of sellers normally exchange business strategies, concerns were rife.

“This isn’t the first time Amazon has shut down accounts over fake reviews and other practices that violate the platform’s rules, but the scale of this wave is unprecedented,” said Bill Zhang, who develops and exports smart training suits through Amazon.

It’s no doubt that Amazon needs Chinese suppliers for affordable and diverse products, of which average quality has also increased remarkably in recent years. But as competition heat up among Chinese sellers, black hat tactics that were common in Chinese e-commerce became a necessity to survive on Amazon.

“It’s an open secret that a lot of Chinese sellers are aggressive towards marketing,” Cameron Walker, who worked for an export trade show in China for over a decade before running a toy export business.

One of the common tricks employed by Chinese sellers is review manipulation because reviews affect how a product is listed on Amazon. This can be done by paying real buyers to leave a positive review or sending fake orders and leaving good reviews through zombie accounts.

The latter approach is often delegated to agents that call themselves “product review” services, which offer a suite of resources to emulate real accounts: IP proxies, virtual credit cards, overseas addresses, any pieces of identity that can help avoid suspicion from Amazon’s anti-fake algorithms, said an executive at a payments service who works closely with Chinese exporters.

Another prevalent tactic, which perhaps poses a greater existential crisis to Amazon than fake reviews, is ways to direct buyers away from Amazon onto merchants’ own web stores. Amazon restricts merchants from collecting sensitive buyer information such as emails, but Chinese exporters find a way around: sending postcards to customers asking them to leave reviews on their own websites.

These tricks have been around for years, so what caused the sudden attack at top sellers?

Exporters contacted by TechCrunch pointed to a data breach uncovered by SafetyDetectives, a cybersecurity firm, which contained a trove of direct messages between Amazon sellers soliciting fake reviews from buyers. The data, which implicates more than 200,000 individuals, was hosted on a server that appears to be in China, according to SafetyDetectives’ report.

The report didn’t mention the names of the sellers involved. TechCrunch cannot immediately verify claims in the report.

Amazon did not say whether it was aware of the data breach. It, however, claimed that it uses “machine learning tools and skilled investigators to analyze over 10 million review submissions weekly” and monitor “all existing reviews for signs of abuse and quickly take action if we find an issue.” It also works with social media sites to report “bad actors.”

But bad actors will likely come back even after the latest episodes of crackdown, said the cross-border payments executive.

“Amazon is fighting an entire lucrative and tight-knit ecosystem of merchants and fake review services, not just a few big sellers.”

In recent years, Amazon has been trying to nudge more new sellers to join and be “good brands,” observed Walker. Merchants now need to meet strict requirements for brand registries, safety testing, and insurance liability, he said.

“It’s getting more difficult and costly to run a business on Amazon.”

These challenges have encouraged hordes of exporters to diversify sales channels beyond Amazon and invest in their own Shopify-based web stores, where they get to write the rules. They are encouraged by what Shein, an independent e-commerce store that sells made-in-China apparel to overseas markets, has achieved. In the first quarter, Shein was the world’s second most-downloaded shopping app, according to data provided by app analytics firm SensorTower. Many Chinese sellers dream that one day they, too, could break free from the grip of a behemoth like Amazon.

11 May 2021

Instagram adds a dedicated spot for your pronouns

Seeing someone mention their pronouns in their Instagram bio has become commonplace — so much so that the app now has a dedicated location where users can put pronouns without taking up that valuable profile space.

The company announced the new feature on Twitter, saying that it is only available in a few countries just now, but will be arriving in more soon. I was able to make it work here in the U.S. in version 187 of the iOS app.

To set your pronoun, just go to your profile page, hit “Edit Profile,” then look in the list of items for an empty Pronouns field (this is different from the one deeper in “personal information settings). Tap that and you can pick what you prefer to be called by — up to four items.

Interestingly, the feature does not allow users to just type in whatever they want — presumably so the field is used for its intended purpose and not for gender-related “jokes.” I was able to find most of the pronouns on this list, and my guess is Instagram will add more if people ask. (I’ve contacted the company asking for more information.)

Whatever you choose will appear next to your name a slightly darker type — there’s also the option to show this only to followers, in case a person’s gender isn’t something they want to share publicly. Of course if you want to freeform it or use some emoji or fancy font, you can skip the “official” pronouns and do that instead.

Not everyone feels the need to share or specify their gender, but the practice has become so widespread that Instagram made a smart choice in making it an integrated part of the profile. It both saves space (now you can put “Doom metal fiend” and “Proud mom” on two lines) and endorses gender identity as something at least as important as links and other bio info.

11 May 2021

Huma, which uses AI and biomarkers to monitor patients and for medical research, raises $130M

While much of the world eagerly watches to see if the vaccination rollout helps curb and eventually stamp out Covid-19, one of the companies that has been helping to manage the spread of the virus is announcing a big round of funding on the heels for strong demand for its technology.

Huma, which combines data from biomarkers with predictive algorithms both to help monitor patients, and uses the same technology to help researchers and pharmaceutical companies run clinical trials, has closed an equity round of $130 million, a Series C that the company can extend to $200 million by way of a $70 million debt line if it chooses.

Huma can pick up data that patients contribute via smartphones, or by way of diagnostic devices that measure glucose, blood pressure or oxygen saturation, and the plan will be to use the funding to augment that in a couple of ways: to continue investing in R&D to both expand the kinds of biomarkers that Huma can measure and to work on more research and trials; to continue expanding London-based Huma’s business particularly in newer geographies like the US, alongside a strong wave of business it’s been seeing in Europe, specifically the UK and the DACH region.

The funding includes a number of high-profile strategic and financial backers that speak to some of the opportunities coming down the pike. Co-led by Leaps by Bayer, the VC division of the pharmaceutical and life sciences giant, and Hitachi Ventures, it also includes Samsung Next, Sony Innovation Fund by IGV (one of Sony’s investment funds), Unilever Ventures and HAT Technology & Innovation Fund, Nikesh Arora (the former president of SoftBank and ex-Google exec) and Michael Diekmann (Chairman of Allianz) all in the round. Bayer also led Huma’s $25 million Series B in 2019, when the startup was still called Medopad.

Medopad rebranded to Huma last year in April, just as the Covid-19 pandemic was really taking hold across the world. In the year since, CEO and founder Dan Vahdat said that the company has been on a growth tear, working hard across the spectrum of areas where its technology could prove useful, since it provides a bridge to monitoring patients remotely, at a time when it’s been significantly more challenging to see people in person.

“Last year when the pandemic first hit, it made everyone’s lives miserable not just from the health aspect but also research aspect,” he said. “The whole idea is how to decentralize care and research.”

Its work has included partnering with the NHS early on to ship some 1 million oxygen saturation devices to monitor how patients’ levels were faring, since that was early on discovered to be a leading indicator of whether a patient would need urgent medical care: this was essential way to triage people remotely at a time when hospitals were quickly getting overwhelmed with people. Vahdat said this directly helped reduce readmissions by one-third.

It is also playing a role in helping to monitor all the many patients who had been due to have operations but found those postponed. In the UK alone, there were 4.8 million people waiting as a result for their procedures, “a shocking number,” Vahdat said. How to handle that queue? The idea here, he said, is that when you are a patient at home waiting for cardiac surgery, your condition might deteriorate quickly. Or it may not. Huma set up a system to provide diagnostics for those patients to monitor how they were doing: signs that they were not doing well meant they would get moved up and brought in to be seen by a specialist before they deteriorated and became urgent rather than managed cases.

Alongside this clinical work, Huma has also been working on a number of trials and research, including a phase 4 study on one of the Covid-19 vaccines that has been getting distributed under emergency authorization (this is a regulatory process that comes in the wake of that authorization).

It’s also been continuing to contribute essential data to ongoing medical research. One that the company can disclose that is not directly related to Covid-19 is a heart study for Bayer; and one that is related to Covid-19 — finding better biomarkers (specifically in looking at digital phenotypes) to detect Covid-19 infections earlier — called the Cambridge Fenland study.

This long list of work has meant that Huma still has much of its Series B in the bank, and so it’s also been turning its attention to humanitarian work, donating resources to India and other countries still in the throes of their own Covid-19 crises.

Although startups that bridge the worlds of medicine and technology can be very long plays, the last year has shown not just how vital it is to invest in the smartest of these to see out their ambitions for the greater good of all of us, but that, when they do have their breakthroughs, it can prove to be a huge thing for the companies and investors. BioNTech’s last year has been nothing short of a stratospheric turnaround, going from a loss-making business to one producing more than $1 billion in profit in the last quarter on the back of its Covid-19 vaccine research and work with Pfizer.

It’s for that reason that so many investors are keen to continue supporting the likes of Huma and the insights it provides.

“Aligned with the vision of Leaps by Bayer, Huma’s expertise and technology will help drive a global paradigm shift towards prevention and care and may boost research efforts using data and digital technology,” said Juergen Eckhardt, Head of Leaps by Bayer, in a statement. “We invest into the most disruptive technologies of our time that have the potential to change the world for the better. As an early investor into Huma we know how perfectly the company fits into that frame as one of the leading digital innovators in healthcare and life sciences.”

“Huma has built a comprehensive remote patient monitoring platform and established a strong track-record and we are excited to be working with Huma to bring its world-leading health technology to new markets in Asia. We believe that together we can advance new digital health products to power better care and research for all,” added Keiji Kojima, EVP of Hitachi’s Smart Life division.