Author: azeeadmin

18 Feb 2021

Facebook knew for years ad reach estimates were based on ‘wrong data’ but blocked fixes over revenue impact, per court filing

Some more internal emails Facebook really doesn’t want you to see: Turns out in 2017 COO Sheryl Sandberg had already known for years there were problems with a free ad planning tool the company offers to marketeers to display estimates of how many people campaigns running on its platform may reach, per newly unsealed court documents.

The filing also reveals that a Facebook product manager for the tool warned the company was making revenue it “should never have” off of “wrong data”.

The unsealed documents pertain to a US class action lawsuit, filed in 2018, which alleges that Facebook deceived advertisers by knowingly including fake and duplicate accounts in ‘potential reach’ metric.

Facebook denies the claim but has acknowledged accuracy issues with the ‘potential reach’ metric as far back as 2016 — and also changed how it worked in 2019.

While the litigants have continued to accuse Facebook of continuing to misrepresent the ad reach estimate in updates to their 2018 complaint.

Redacted documents from the lawsuit, reported by the WSJ last year, included the awkward detail that a Facebook employee had asked “how long can we get away with the reach overestimation?”

But sections of the filing pertaining to Sandberg and other Facebook executives were redacted.

Unsealed documents from the suit, which we’ve reviewed, now reveal that in fall 2017 Sandberg “acknowledged in an internal email she had known about problems with Potential Reach for years”.

They also show Facebook repeatedly rejected internal proposals to fix the issue of fake and duplicate accounts inflating the estimates its platform showed to advertisers of the number of people who could see their ads — citing impact on revenue as a reason not to act.

In early 2018 Facebook estimated that removing duplicate accounts would cause a 10% drop in potential reach, per the unsealed filing. While Facebook management rejected an employee’s suggestion to change the language the tool showed to advertisers, declining to swap out the words “people” and “reach” for the (more accurate) term “accounts” — on the grounds that “people-based marketing was core to Facebook’s value proposition”.

The filing also reveals that a product manager for ‘potential reach’, Yaron Fidler, proposed a fix for the tool that would have decreased its numbers. His proposal was rejected by Facebook’s metrics leadership on the grounds that it would have a “significant” impact on the company’s revenue — to which Fidler responded: “It’s revenue we should have never made given the fact it’s based on wrong data.”

In 2016, when Facebook published an update on metrics — a few weeks after publicly disclosing it had been over-inflating average video view times, as it sought to regain advertiser trust in its reporting tools — the tech giant also announced a new channel for “regular information on metrics enhancements”, called Metrics FYI.

This is where it made the aforementioned fuzzy disclosure of accuracy issues with ‘potential reach’ — writing then that it was “improving our methodology for sampling and extrapolating potential audience sizes” to “help to provide a more accurate estimate for a given target audience and to better account for audiences across multiple platforms (Facebook, Instagram and Audience Network)”.

“In most cases, advertisers should expect to see less than a 10% change (increase or decrease) in the audience sizes shown in the tool,” it added at the time.

However the December 2016 blog post did not go into any detail about the nature of the accuracy problems Facebook thought needed improving — reading more like another classic slice of Facebook crisis PR.

The class action suit, meanwhile, alleges that rather than accepting internal proposals to fix the accuracy problems of ‘potential reach’, Facebook instead “developed talking points to deflect from the truth”.

The tech giant did announce some changes to the ad tool in March 2019 — when it said an advertiser’s campaign’s estimated potential reach “is now based on how many people have been shown an ad on a Facebook Product in the past 30 days who match your desired audience and placement criteria” (vs the estimates being previously based on “people who were active users in the past 30 days”).

But the litigants argues that the changes to the tool which displays an estimate to advertisers as they are beginning to create a campaign — and therefore when they’re deciding/considering whether/how much money to spend with Facebook — do not fully fix the issue of the metric not corresponding to the potential audience of people who could see the ad on Facebook.

An analyst report back in 2017 showed that Facebook’s ad platform claimed to reach millions more users among specific age groups in the U.S. than official census data indicated reside in the country.

At the time the company said the audience reach estimates “are based on a number of factors, including Facebook user behaviors, user demographics, location data from devices, and other factors”, per the WSJ, and claimed they are “not designed to match population or census estimates”. Facebook added then that it is “always working to improve our estimates”.

Asked about the latest batch of unsealed court documents pertaining to the lawsuit — including the revelation that Facebook’s COO had told staff she knew about “problems” with the ad tool “for years” as far back as fall 2017 — Facebook sent us this statement, attributed to a spokesperson: “These allegations are without merit and we will defend ourselves vigorously.”

Problems with self-reporting ad metrics have been a recurring theme for Facebook.

Last year the tech giant disclosed yet another issue on this front — saying its ‘conversion lift’ ad tool had a code error that meant it had miscalculated the number of sales derived from ad impressions for a number of advertisers.

That ‘technical problem’ with Facebook’s internal calculation of the efficacy of third parties’ ad campaigns meant advertisers saw skewed data which they may have used to determine how much to spend on its platform.

18 Feb 2021

Yext brings more answers to its site search by processing unstructured data

Yext Answers allows businesses to provide a better search experience on their own websites — but as the name implies, the goal is really to make sure consumers get the answers they’re looking for.

“If we deliver a link [in response to a search query], we consider it a failure on our side,” Chief Strategy Officer Marc Ferrentino told me.

Ferrentino said the company will be able to do an even better job of that starting on March 17, with the launch of the “Orion” update to its search algorithm.

Yext will then be able to pull answers directly from unstructured pages on a business’ website. The key, he said, is that Yext can “extract structured information” from an unstructured document — whether that’s a webpage, a blog post or a help document — rather than just searching for keywords. So instead simply presenting a link or a “blob of text,” it will offer a “rich snippet” that actually answers your question.

Yext Answers

Image Credits: Yext

There’s a good chance that you’re familiar with something similar from Google’s consumer search experience, where the results often include a widget with questions and answers. Ferrentino welcomed the comparison, saying this will allow Yext customers to close the “experience gap” between Google’s search experience and their own.

To demonstrate the technology, Ferrentino showed me how Yext Answers could crawl pages about presidential history and then return the correct answer when asked, “Who was the only U.S. president to be impeached twice?”

Or for a more commercial (albeit slightly meta) example, he showed me how it could answer questions about Yext’s technology. As another example, Yext says it could search a bank’s website to answer a question about the difference between a 401(k) and Roth IRA.

And Yext co-founder and President Jon Brod noted that this change won’t just improve things for business and their customers, but also Yext’s non-profit clients, including the World Health Organization, which is using Yext to provide pandemic-related answers online.

 

18 Feb 2021

India’s college admission platform Leverage Edu raises $6.5 million

Each year, millions of students in India rush to get an admission in universities abroad. Often they don’t know which program they should focus on, or the college that is right for their skillset and ambition.

Scores of legacy and newfound firms are attempting to offer counselling to these students. But despite India accounting for more students than any other country, most firms aiming to address this challenge are not focused on India, and struggle to understand some unique problems students from the world’s second most populous country face.

An Indian startup that is bridging this gap on Thursday said it has raised $6.5 million in a new financing round as it looks to scale its platform in the world’s second largest internet market.

Leverage Edu said Tomorrow Capital led the Gurgaon-headquartered startup’s Series A financing round. Existing investors Blume Ventures and DSG Consumer Partners also participated in the round.

Akshay Chaturvedi, founder and chief executive of Leverage Edu, told TechCrunch in an interview that he believes that eventually the firm that is going to serve the students best and emerge most successful will be the one that is physically closer to them, and not to the universities.

Chaturvedi, 30, has been experimenting with the right model for his startup for over five years. One of the earliest iterations of Leverage Edu offered mentorship to students and rewarded counselors with points.

Today, the startup offers a broad range of services in addition to offering personalized mentorship. Through its workshops, it helps students find the right college, guides them with complex applications and grade conversions, as well as assists with education loan, VISA, and accommodation. “It’s one digital dashboard. You get everything from flight ticket to local phone number, to education loan in one place,” he said.

“We believe it is inevitable that the next stellar brand in the global cross-border education space will be a home-grown one. We have a great belief in Akshay as a founder – he has a fantastic roadmap for scaling the business and the passion to build a truly global Indian edtech brand – and are excited about working with the Leverage Edu team on this journey,” said Rohini Prakash, chief executive of Tomorrow Capital, in a statement.

Leverage Edu helps students land admission in the most prestigious colleges, but also works with those that didn’t score the most marks and find high-profile colleges.

“Students going to the top colleges is just 10% of the potential audience,” explained Chaturvedi, who spent his teen years attending talks from startup founders and also made money by bringing more people to those talks.  “There are many universities that don’t have the best branding. To connect them with students, we have Univalley.com,” he said.

The startup plans to deploy the fresh capital to help students find colleges in more geographies including UK and Australia, he said.

“We want to focus on a few things and do them really really well. There is also this myth around foreign education being expensive that we’ve been busting for last four years. 18 months from now, we want to be among the top study abroad companies in India, both by number of students and a roof-hitting NPS – because a happy student is why we are all really motivated everyday to do this!”, he added.

18 Feb 2021

Event networking app Grip raises $13M, as pandemic forces events to stay virtual

With offline events now firmly moved to online for the foreseeable future, startups in the networking space had to pivot fast in the face of the pandemic. One of those was Grip, previously better known as a networking app for physical conferences (including TechCrunch Disrupt, at one point). Since last year, Grip moved into an ‘omnichannel’ experience, combining various event types across virtual, hybrid, and live. That strategy appears to have paid off as it has now raised a $13 million Series A funding round, taking its total amount raised to $14.5 million.

The round was led by London-based growth equity fund Kennet Partners. The raise is reflective of the boom in online events, which saw London-based startup Hopin raise a $40m Series A last year. Founded in 2016, Grip counts some large event organizers as clients including Reed Exhibitions and Messe Frankfurt.

In a statement Tim Groot, CEO and founder of Grip, said: “Our mission is to empower organizers to bring professionals together to advance industries. This funding round is going to enable us to take the experience to a new level, leveraging our extensive industry-leading platform, offering unique value for Virtual, Hybrid and In-Person events.”

He said they would now be investing heavily in the product and looking to global expansion.

Other competitors to Grip have, in the past, included Brella which raised $1.5m, and Swapcard which raised $6m to date.

So why is it that Grip seems to have pulled away from pack in this way?

Groot told me: “We took a slightly different approach in that we managed to work in a plug-and-play method alongside other platforms. So grip gets used as a standalone virtual event platform by lots of these organizers. So they might use Hopin for the conference but Grip for the networking. So maybe we managed to get more traction that way, over the course of 2020.”

In 2020, following the pivot to virtual events, Grip hosted over 100 events a month and was used by 1.5m people. As a result, the company says revenue grew almost 4x in 2020, and this year it expects to do over 10,000 events on its platform with over 5 million participants.

Grips AI-powered algorithms mean attendees get more personalized matchmaking recommendations based on their interests, including pre-event meeting scheduling. For exhibitors, the software captures business leads and provides post-event analytics.

People can be added to meetings to have group conversations and the startup is also working on a topic-based “speed networking” functionality to hold instant 3 minute conversations.

Grip integrates with various streaming platforms such as Vimeo, Youtube, Zoom, BlueJeans and others, unlike “full-service” platforms such as Hopin or Bizzabo.

Hillel Zidel, Partner at Kennet and Grip board member, added: “Grip’s ability to organize virtual events with a key focus on networking has meant that the company has seen tremendous growth over the last year. Event organizers and their clients have been able to remain connected with their customers despite the constraints on in-person events. As live events resume in the future, Grip is extremely well-positioned to continue to assist event organizers through the provision of software solutions supporting live, virtual and hybrid events.”

Brent Hoberman, co-founder of Founders Factory and a previous investor, said: “Grip was born out of a need we saw in running events at Founders Forum – how do you use smart technology to catalyze the most relevant and valuable connections between your guests?”

18 Feb 2021

Emerging as an Eastern powerhouse, Earlybird Digital East Fund launches new $242M fund

Earlybird Digital East Fund — a fund associated with Germany’s Earlybird VC, but operating separately — has launched a €200m ($242m) successor fund. The fund’s focus will remain the same as before: a Seed and Series-A fund focusing on what’s known as ‘Emerging Europe’, in other words, countries stretching from the Baltics to Central and Eastern Europe, and Turkey. The firm has also promoted Mehmet Atici, who’s been with the firm for eight years, to Partner. The new fund has made four investments so far: FintechOS, Payhawk, Picus, and Binalyze.

The back-story to DEF is a fascinating tale of what happened to Europe in the last 15 years, as tech took off and Europeans returned from Silicon Valley.

Following his exit from SelectMinds (where he was the Founder & CEO) in 2005, Cem Sertoglu moved back to Turkey. Although he says he “accidentally became the first angel investor” there, he was clearly the right man, in the right place, at the right time. He told me: “I was very lucky and ended up writing the first checks in some of the first large outcomes in Turkey.”

In 2013, Sertoglu partnered with Evren Ucok (the first angel in Peak Games and Trendyol), and Roland Manger (Earlybird). Dan Lupu, a Romanian investor who had covered the region for Intel Capital, joined them, and together they raised the ‘Earlybird Digital East Fund I’ set at $150m fund in 2014, focusing on CEE and Turkey. This was and is an area where there can be high-quality ventures to be found, but very little in the way of VC. 

Thereafter, between 2014 and 2019, the fund invested in UiPath, Hazelcast, and Obilet. UiPath has become a global leader in the area known as ‘Robotic Process Automation (RPA). Hazelcast is a low latency data processing platform startup with Turkish roots. Obilet is a marketplace focused for the massive Turkish intercity bus travel market. DEF has also exited Vivense, Dolap, and EMbonds and in more recent times the fund has exited Vivense, the “Wayfair of Turkey” to Actera, the top local PE fund.

The team had spectacular early success. Peak Games, Trendyol, YemekSepeti and GittiGidiyor are the four largest Turkish tech exits to date. Digital East Fund was an investor in all of them. Peak games exited for $1.8 billion in cash to Zynga only last year.

As of Q4 2020, the fund’s metrics are:
Investment Multiple: 24.9x
Gross IRR: 104.4%
Net IRR: 84.1%

So in VC terms, they have done pretty well.

I interviewed Sertoglu to unpack the story of Earlybird Digital East Fund.

He told me DEF has achieved a 17 times investment multiple on a $150 million fund. He thinks “this might be the biggest European VC fund performance in history, and it’s not coming from Berlin, it’s not coming from London, but it’s coming from Eastern Europe. We have been told by some of our LPs that they think we’re the top 2014 vintage VC fund in the world, nobody’s seen stronger numbers than this.”

“Peak Games turned out to be a phenomenal story. When you look at how tough it’s been for Turkey, macroeconomically. The fact that a single company with 100 people essentially sold for $1.8 billion in cash, was just… it was staggering for the local market here.”

DEF’s emergence from Turkey, together with its relationship with a fund in Berlin, was not the most obvious path for the VC fund.

“One thing we realized early one was that we could invest with our own capital and syndicating to our friends, but for follow-on funding, we’d always have to go global. And that made us feel vulnerable. It made us feel we were always dependent on others’ comprehension of the opportunity that we were facing. So that’s when the first fund idea came out this was,” said Sertoglu.

“We felt that there was this unusual dislocation between opportunity and capital in Eastern Europe. Our first fund was $150 million funds – I mean, a very quaint size compared to Western markets. But we became the largest fund in the region, and decided to focus on this series A gap where we felt that there was this big opportunity, because of the way we think series A is still very much a local play.”

“Being a local player that understands the region would be an advantage, so this was proven to be true. We could essentially see pretty much everything in Eastern Europe for the last eight years. And we caught the biggest one, fortunately, which was UiPath. I think very few funds around the world can say that they see the majority if not all of the opportunities that fall into their mandate,” he said.

“We have this dual strategy of backing local champions as well as contenders for global markets as well. 20 years ago you had to be in Silicon Valley. Now, Transferwise comes out of Estonia, UiPath comes out of Romania. And that was even before the pandemic.”

Sertoglu concluded: “So we now have fresh capital, coming on the heels of a very successful first fund, which we’re keen to deploy. We’re calling all the opportunities, seeing very ambitious, strong teams coming out of the region. And we have 200 million euros to focus on these types of opportunities in the region.”

18 Feb 2021

With over 1.3 million users, Nigerian-based fintech FairMoney wants to replicate growth in India

There are over 1.7 billion underbanked people globally, the majority of which are from emerging markets. For them, accessing loans can be difficult, which is a problem fintechs try to solve. One way they do this is by promoting financial inclusion by underwriting credit via a proprietary algorithm.

One such company is FairMoney, which describes itself as “the mobile banking revolution for emerging markets.” FairMoney, founded by Laurin Hainy, Matthieu Gendreau and Nicolas Berthozat, is a licensed online lender that provides instant loans and bill payments to underserved consumers in emerging markets.

Three years after launching its mobile lending service in Nigeria, the company set up shop in India, Asia’s second-most populous country in August 2020.

Before expanding, FairMoney experienced exponential growth in Nigeria in terms of loans disbursement. Last year, it disbursed a total loan volume of $93 million, representing a 128% increase from 2019 and a staggering 3,189% growth rate from its first year of operation in 2018. As it stands, the company is projecting a $140 million loan disbursement volume by the end of 2021. 

“I think we’ve been able to disburse 25-30% more than some of our competitors and I think we’re a market leader,” Hainy, the company’s CEO told TechCrunch. But compared with traditional banks, it was the seventh-largest digital financial services provider in that area.

FairMoney has come a long way since its Nigeria launch in 2017. In its first year of operation, the company had little over 100,000 users. Now, it claims to have 1.3 million unique users who have made over 6.5 million loan applications. FairMoney offers loans from ₦1,500 ($3.30) to ₦500,000 ($1,110.00) with its longest loan facility standing at 12 months. Annual percentage rates fall within 30% to 260% — the high APR, Hainy says, is due to higher default rates in Nigeria. That said, FairMoney also claims to have an NPL ratio lower than 10%. 

According to the CEO, data-driven insights was behind the choice to expand to India. The Indian market is quite similar to Nigeria’s. In the Asian country, only 36% of adults have access to credit, leaving an untapped market of about 141 million people microfinance banks do not serve. But unlike Nigeria, India has better unit economics for the lending business and a more friendly regulatory environment.

“If our ambition is to build the leading mobile bank for emerging markets, we need to start with very large markets,” Hainy said. “We tested our products in 10 different markets checking out for things like what the yield economics is like, NPLs, cost of risk, customer acquisition cost, cost of infrastructure and India stood out to us.”

FairMoney Nigeria team

Following its expansion six months ago, FairMoney claims to have processed more than half a million loan applications from over 100,000 unique users. This number trickles down to 5,000-6,000 loan applications per day with APR standing at 12-36%. Hainy says the company has achieved this with zero ad spend or marketing. 

Due to the daunting logistics behind international expansions, it’s challenging for an African-based startup to expand outside the shores of the continent. Although a rarity, there are a couple of startups to have undertaken such a task. Last year, Nigerian fintech Paga with 15 million users and a network of over 24,000 agents acquired Ethiopian software company Apposit to fast-track its expansion into Ethiopia and Mexico. 

FairMoney is on a similar path, as well. And with over 100 staff spread across Nigeria, France, and Latvia, the company hopes to build an engineering and marketing team in India.

Last month, it hired the services of Rohan Khara to become its chief product officer (CPO) and facilitate the expansion. Khara was the former head of product for financial services for Indonesian super app Gojek and held senior roles at Microsoft, Quikr and MobiKwik. Hainy says with Khara’s wealth of experience building consumer products in large emerging markets — India and Indonesia — FairMoney is poised for massive growth in Nigeria and India.

“We both share the vision that financial services in emerging markets need fixing and for us, Rohan brings the expertise to see FairMoney scale from almost a million users to 10 or 20 million users.”

FairMoney French team

Born in Germany to a Nigerian father and German mother, Hainy began his entrepreneurial journey in 2015 by launching a food delivery company in Sweden. Seven months later, he founded Le Studio VC, a Paris-based startup studio and €15 million fund he ran as CEO for three years.

“After those three years, I realised that being an investor wasn’t for me yet. I felt I was too young and I wanted to build something myself,” he said.

Neobanks like Revolut in the UK and N26 in Germany were picking up across Europe. Hainy wanted to create such for Nigeria after noticing how much people lacked access to affordable financial services during a visit.

But despite studying other neobank models, Hainy and his team couldn’t replicate them in a developing market like Nigeria. Credit was still significantly underserved by Nigerian banks because of the strict methodology employed in allocating loans. Sensing an opportunity, they launched FairMoney as a neobank by leveraging a credit-first model. Like Nubank in Brazil, FairMoney started off offering loans to solve the access to credit problem. But its broader vision is not to be just a digital bank but also a commercial bank.

The company is working towards getting a microfinance bank license to operate as the former in Nigeria. However, according to the CEO, the commercial bank license will take longer maybe five to ten years. 

“In the next five to ten years, I’d like to think two out of the five largest commercial banks in Nigeria will be neobanks. We want FairMoney to be one of them,” he said.

The Lagos and Paris-based company raised $11 million Series A in 2019. Between now and the time it will get a commercial bank license, Hainy says the company would’ve raised its Series B round to position itself for that task.

After India, which emerging market will FairMoney expand to next? There’s none in sight at the moment, the CEO says. The company plans to move from a credit-led value proposition to a full financial service provider, deepen its verticals, and replicate Nigeria’s growth in India for now.

18 Feb 2021

TikTok’s China twin Douyin has 550 million search users, takes on Baidu

The advance of short videos is reshaping how information is created, disseminated and consumed online. Snappy 15-second videos aren’t just for entertainment. On Chinese short-video apps Douyin and Kuaishou, people can get their daily dose of news, learn to cook, practice English, hunt for jobs, and seek practically any type of information from the platforms’ quickly expanding content library.

While people are increasingly used to being fed by machine-recommended videos, many users still have the urge and need for active searching. Douyin understood that and incorporated a search function back in mid-2018. More than two years later, the feature reached 550 million monthly active users. There’s still room for Douyin’s search feature to grow, as the app last reported 600 million daily users in September, so its monthly user base should be above that.

Kelly Zhang, the young product manager credited for the rise of Douyin, TikTok’s Chinese version, disclosed Douyin’s search user figure for the first time this week on her microblogging account. Search is a territory that had long been dominated by Baidu in China. As of December, Baidu’s flagship app had 544 million monthly active users, so it’s safe to say as many people are searching on Douyin as on Baidu.

Zhang’s remark is telling of Douyin’s ambition in conquering the online video sector, and eventually how people receive information: “I have said this before: I hope Douyin could become the video encyclopedia for human civilization. Video search is, therefore, the index of the book, the gateway to finding answers and reaping new knowledge.”

She further added that Douyin’s search engine is hiring for research and development, product, and operational roles in the upcoming year (China has just observed the Lunar New Year) as the video app continues to ramp up investment in search capabilities.

Short video platforms are already the second-most popular method for Chinese users to search online, trailing only after general search engines like Baidu and coming ahead of social networks and e-commerce, data analytics firm Jiguang said in a report last December. Baidu’s command of search is increasingly limited by the walled gardens built up by Chinese tech titans who block one another from free access to its sites and data. The status quo harms user experience but bodes well for vertical search engines on apps like Douyin and Alibaba’s Taobao marketplace, and consequently revenues from ad sponsorships.

ByteDance cut its teeth on using machine learning algorithms to recommend content through services like Douyin, TikTok and news aggregator Toutiao. The model proved highly efficient and lucrative, prompting its predecessors from Baidu to Tencent to introduce similarly algorithm-powered content feeds. ByteDance’s move into search, a realm with a longer history, is an intriguing yet natural step. The firm is just completing the puzzle for its digital media empire, giving people another option to find information. Users can receive machine recommendations and subscribe to content creators if they want. They can as well put in a search keyword if they have one in mind, the good old way.

18 Feb 2021

Glassdoor now lets you filter company reviews by demographics

Despite efforts from companies to create equitable environments, it’s clear that employees of a certain demographics, like Black women, sometimes have very different experiences from their counterparts. Glassdoor aims to better surface those experiences through a new feature that allows folks to filter ratings by demographics.

Up until now, Glassdoor only presented an overall ranking for a specific company, so there was no way to easily determine if, for example, Black women feel the same as white men, or if Latino men feel similarly to Asian men. In addition to race, Glassdoor now allows people to filter by gender identity, parental or caregiver status, disability, sexual orientation and veteran status.

Overall, Black employees are less satisfied at work in comparison to all employees, according to new preliminary research from Glassdoor. The research is based on the more than 187,000 employees across more than 3,300 companies who have provided demographic data.

Image Credits: Glassdoor

That same research showed Apple had the highest overall company rating among Black employees, with an average rating of 4.2 out of five. Apple’s overall company rating from that sample size is 3.9.

“Because these data are so new — having been collected within just the last four months — it’s important to resist the urge to make sweeping claims based on early data,” Glassdoor Data Scientist Amanda Stansell and Chief Economist Andrew Chamberlain said in the report. “The averages we’ve reported above are not derived from representative probability samples of company workforces — they represent data shared anonymously by Glassdoor users at this time. Readers should therefore take some caution in making conclusive, company-wide inferences about the state of race and employee satisfaction.”

18 Feb 2021

Apple Pay will soon work on BART and Muni

If you’ve ever tried to hop on the bus in San Francisco and were bummed to find that Apple Pay wasn’t an option (unlike in New York, Beijing, and plenty of other major cities): good news! That’s changing. Apple has announced that support for Clipper (the payment system for BART, Muni, Caltrain, AC Transit, and a bunch of other Bay Area transit agencies) is officially on the way. You’ll soon be able to just tap your iPhone or Apple Watch to the card reader and be on your way.

Apple says that Apple Pay will work across all 24 agencies where Clipper is accepted, meaning it should play friendly with:

  • AC Transit
  • BART
  • Caltrain
  • City Coach
  • County Connection
  • Dumbarton Express
  • FAST
  • Golden Gate Ferry
  • Golden Gate Transit
  • Marin Transit
  • Muni
  • Petaluma Transit
  • SamTrans
  • San Francisco Bay Ferry
  • Santa Rosa CityBus
  • SMART
  • SolTrans
  • Sonoma County Transit
  • Tri Delta Transit
  • Union City Transit
  • Vine
  • VTA
  • WestCAT
  • Wheels

Apple does mention that it’ll work with the optional “Express Transit” feature built into Wallet, allowing you to make these relatively small transit transactions without requiring Face ID or Touch ID verification — a nice touch for when there’s 10 people waiting to get on behind you and you’d rather not have to deal with convincing your phone that you are, in fact, you.

So when will it officially roll out? Good question — and one that Apple isn’t answering yet. In an e-mail announcing the coming Clipper support, they say it’s “Coming soon,” but don’t get any more specific than that. A tweet from the @BayAreaClipper account, meanwhile, narrows it down to “this spring” and reiterates that Google Pay support is coming soon, as well.

18 Feb 2021

For the first time the US DOT is carving out budget for climate and environmental justice projects

As part of the grant-making associated with the U.S. Department of Transportation’s Infrastructure for Rebuilding America program, the agency will for the first time carve out some of that program’s $889 million budget for projects addressing climate change and environmental justice.

The projects will be evaluated on whether they were planned as part of a comprehensive strategy to address climate change, or whether they support strategies to reduce greenhouse gas emissions such as deploying zero-emission-vehicle infrastructure or encouraging shifts in modes of transportation or vehicle miles traveled, the agency said in an announcement.

“As we work to recover and emerge from this devastating pandemic stronger than before, now is the time to make lasting investments in our nation’s infrastructure,” said Secretary Pete Buttigieg, in a statement. “We are committed to not just rebuilding our crumbling infrastructure, but building back in a way that positions American communities for success in the future—creating good paying jobs, boosting the economy, ensuring equity, and tackling our climate crisis. The INFRA grant program is a tremendous opportunity to help achieve these goals.

Racial equity will also be considered, according to the agency’s announcement. Requirements will include equity-focused community outreach and projects designed to benefit underserved communities, along with projects that are located in opportunity, empowerment or promise zones or choice neighborhoods.

The new programs show just how quickly federal dollars could be made available to startups that are looking at electrification and provide more strength to the tailwinds already propelling the electric vehicle industry — and its attendant charging networks moving forward.

Large infrastructure projects could receive grants of $25 million or more while small projects must have grant requirements that meet a minimum threshold of at least $5 million, according to the DOT.

Eligible project costs could include: reconstruction, rehabilitation, acquisition of property (including land related to the project and improvements to the land), environmental mitigation, construction contingencies, equipment acquisition and operational improvements directly related to system performance.

Opportunities for applications are going to be open through Friday, March 19.