Author: azeeadmin

21 Sep 2021

NEX raises $25M, launches Active Arcade to get people moving

There is a physical activity deficit in our world. Three fourths of adults say staying in shape is very important for health benefits. Yet, one in four adults and 81% of adolescents are insufficiently physically active, according to the World Health Organization. Even before COVID-19, less than 24% of children 6 to 17 years of age did 60 minutes of physical activity daily, as per Centers for Disease Control and Prevention (CDC).

Working from home and staying at home during the pandemic exacerbated being physical inactivity. Most people opt for sedentary entertainment that involves minimal movement like watching movies or streaming live concerts, playing video games and throwing virtual parties.

To solve the global problem of inactivity by creating new ways to encourage active play for everyone, NEX, a San Jose and Hong Kong-based motion entertainment startup, is building motion entertainment – content that encourages physical movement. It is now announcing a $25 million Series B round to coincide with launch of Active Arcade, its new mobile AI interactive motion-tracking game.

The new funding was led by Blue Pool Capital, with participation from Samsung Ventures, SparkLabs and Susquehanna. This round also attracted influencers in sports, entertainment industries and business executives including Simu Liu (Shang-Chi), Albert Pujols (LA Dodgers), Thierry Henry (Arsenal Legend), Sabrina Ionescu (WNBA), tech CEOs and founders from YouTube, Dapper Labs, Alchemy, OpenDoor, WordPress and executives from Zendesk, Uber, MasterClass and Facebook.

This latest round comes after NEX raised an $8.5 million Series A in 2019 from the NBA, Will Smith’s Dreamers Fund, and the Alibaba Entrepreneurship Fund. It also previously raised a $4 million seed round from Charmides Capital, Harris Blitzer Sports & Entertainment Ventures and Mandra Capital, Steve Nash, Jeremy Lin and Mark Cuban in 2018. Many other leaders in sports, media and technology have also baked NEX.

The Series B round brings NEX’s total raised so far to $40 million.

NEX was founded in 2018 by David Lee, Philip Lam and Reggie Chan, with a mission to transform passive activity into active play through apps like Active Arcade. Its first app, HomeCourt, has been played in more than 200 countries.

“A pandemic drew even more attention to the already huge and growing problem of more sedentary lifestyles across the world,” said Dave Lee, CEO and co-founder of NEX. “Having fun while moving is one of the purest definitions of play. But unlike the old days, the standard of engagement for active play must be on par with the best video games. It was apparent to us that accessible motion-based entertainment was the answer to a global need for more physical activity.”

Some people say that they don’t have enough time for physical activity, but the real problem is the idea that leisure time is supposed to be spent doing things that are fun and easy while getting active is perceived as expensive, time consuming and hard.

NEX’s newly launched Active Arcade, with a collection of motion games, helps both kids and adults move more by playing games. It is accessible to everyone, everywhere by any computing device with a camera, like smartphone, tablets, laptops and desktops.

Unlike other motion-based entertainment companies’ products that require expensive gear like a VR headset, connected hardware or game consoles, NEX develops motion-based entertainment apps without requiring special equipment, monitors, or a subscription.

Anyone can play Active Arcade using their body movement. Each game has different game play, style and depth, so there’s something for players of any age or level of activity.

“There are many high-tech exercise programs global companies developed in the motion-based entertainment industry, but most of them require expensive new equipment or a steep learning curve,” said Alex Wu, vice president of Strategy, MarComm and Partnerships at NEX.

With a proprietary combination of AI using mobile and vision technology, NEX merges the digital and physical worlds into a phone application that can create games like Active Arcade.

This summer, the company launched its limited test version of Active Arcade, Lee said.

NEX launched its first AI-based basketball training app HomeCourt in 2018, which was demoed on stage alongside Steve Nash at an Apple iPhone special event.

“I am constantly looking to invest in companies and products that I can stand behind and that are in line with my values. Nex’s approach to get kids and adults moving more and transforming activity into a play, is a mission I am wholeheartedly behind,” Steve Nash, Brooklyn Nets Coach and 2x league MVP said.

“We continue to be proud of the team at NEX as they take this significant next step in transforming activity into play for people around the world,” said Chip Austin, General Partner of Harris Blitzer Sports & Entertainment Ventures. “We embrace their important vision and are impressed by their leadership and technology.”

21 Sep 2021

Salesforce reaches Net Zero energy usage, announces updates to Sustainability Cloud

Salesforce has often preached about responsible capitalism, and today at Dreamforce, the company’s annual customer extravaganza, it announced a notable achievement in the battle against global climate change. The company said that it has achieved effective Net Zero energy usage across its entire value chain with 100% renewable energy, while purchasing carbon offsets when that’s not possible.

At the same time, it announced updates to the Sustainability Cloud, a product that the company sells to other organizations to manage their climate initiatives, proving you can be responsible, and still be capitalists. Suzanne DiBianca, chief impact officer & EVP for corporate relations at Salesforce, speaking at yesterday’s Dreamforce press event says the company is proud to be an example of a large organization taking positive climate action.

“I’m very excited about our commitment to climate action around being a Net Zero company today. And this is not in 2030, not in 2040, not in some other future moment. We know we have to accelerate, and we have gotten to Net Zero today including our entire value chain, which is Scope 1, 2 and 3. Very few companies have gotten here,” she said.

There is a lot of sustainability jargon there, so we spoke to Ari Alexander, GM of Sustainability Cloud to break it down for us. Alexander explained that the sustainability community measures a company’s carbon footprint in three main areas known as Scope 1, Scope 2 and Scope 3. “Scope 1 and 2 are what you own, what you operate, what you control and then what energy is procured in order to power your operation,” he said.

Scope 3 is everything else your company touches, which is referred to as ‘up and down the value chain’ in industry parlance. “The vast majority of the emissions that a company is responsible for are actually not in their direct operational control, but relate to their upstream suppliers that they procure goods and services from, or in the case of other industries the downstream use of the product or the life of a product,” he said. A downstream example might be what happens to your phone after you trade it in for a new one.

So when Salesforce says that it’s Net Zero up and down the value chain, it involves everything it controls and every company it interacts with in the act of doing business. Because there are so many variables here outside of Salesforce’s control, Alexander says when the company can’t ensure that a partner or vendor is in compliance with the standard set by the company, it buys what he calls “high quality carbon offsets.”

“Also for where we can’t do that immediately, we are purchasing high quality carbon offsets to make up the difference to be able to be fully Net Zero now, while we continue on that really important journey of reducing to absolute zero across the supply chain [over time],” he said.

In addition, the company announced updates to the Sustainability Cloud, the commercial tool it has developed to sell to other companies, using the same tools and technology that Salesforce is using in-house.

“Sustainability is undergoing a transformation in that it’s going from something that’s a nice to have to something that’s actually at the heart of business transformation itself. That it’s one of the mega trends of our time and growing exponentially every year, and part of what that means is that companies are moving significant resources in order to respond to the climate crisis and moving sustainability to the core of how they do business,” Alexander said.

At the same time, the company published a blueprint based on its own plans to be a more sustainable organization called the Salesforce Climate Action Plan (link to pdf) that it is making available for free online.

The company also announced plans to accelerate its tree planting goals to grow 30 million trees this year. This involves working with other organizations to plant, grow and restore 100 million trees in a 10 year period, a goal that they have been pushing to make happen much sooner.

Company president and COO Bret Taylor speaking at the Dreamforce press event said that the climate crisis has had an impact on everyone, and he believes Salesforce can have a meaningful impact based on its behavior while acting as an example for other organizations.

“We’re showing up at Dreamforce, […] really to recognize that we think business is the greatest platform for change and to paint a picture of this vision for inspiring every organization to become a trusted enterprise and address these crises [like climate],” Taylor said.

21 Sep 2021

Ben Rubin, who founded Houseparty, Meerkat and Slashtalk, will peer into the future of social at Disrupt

Ben Rubin understands where social is going. In fact, he understands it so well, he’s always there early.

Rubin is the current CEO and co-founder of Slashtalk and an angel investor who scouts for Sequoia Capital. He previously founded Houseparty and Meerkat — apps that pioneered group video chat and mobile livestreaming, respectively — shaping massive social trends in their earliest stages.

In 2015, Meerkat took SXSW by storm. The app seemed to have captured lightning in a bottle, and entrenched players in social noticed. Twitter was early to the trend too, having bought Periscope earlier that year, and leveraged Meerkat’s momentum to attract people to its own product. Half a year later, Facebook vaulted into the space with Facebook Live.

Meerkat didn’t keep up, but it did transform. In 2016, the same team launched Houseparty, a group video chat app geared toward connecting established friends in casual virtual hangouts rather than streaming to the masses. Three years later, in a world not yet ravaged by the pandemic, it sold to Fortnite maker Epic Games.

With people driven indoors and away from IRL social interactions, Houseparty boomed. In a single month during the pandemic’s early phase, the app saw 50 million new signups and hit the top of the charts across the iOS App Store and Google Play. But Houseparty struggled to retain users, and by fall of 2021 Epic announced that it would unceremoniously wind down the project and pull Houseparty from app stores.

Only time will tell if Houseparty’s technology will play a role in Epic’s vision for the metaverse — an interconnected series of seamless virtual worlds for people to explore and socialize in. But regardless of the app’s eventual fate, Houseparty’s take on social spontaneity and casual group video was ahead of its time.

If anyone is well positioned to know where social networks are going in the near future, it’s probably Rubin. He’s now working on Slashtalk, “an anti-meeting tool for fast, decentralized conversations.” Slashtalk’s ethos echoes both Meerkat and Houseparty’s belief in social serendipity, but this time Rubin is focused on the workplace rather than consumer social.

Rubin will join us onstage at TechCrunch Disrupt 2021 to talk about his new company and the trends powering current upheavals in social networking, from decentralization and ownership to the future of a connected post-pandemic world.

21 Sep 2021

Business Canvas, a Korea-based document management SaaS company, closes $2.5M seed round

Business Canvas, a South Korean document management SaaS company behind Typed, announced today it has raised a $2.5 million seed round led by Mirae Asset Venture Investment, with participation from Kakao Ventures and Nextrans Inc.

The seed round will be used for accelerating product development and global launch of open beta for its AI-powered document management platform. The company opened an office in Santa Clara, California this year to spur its global expansion.

People are bombarded with information thanks to advances in technology that opens the doors to a wealth of information, but at the same time, too much information and a huge amount of data at one time leave the users confused and/or unable to make timely decisions.

Business Canvas, founded in July 2020 by CEO Woojin Kim, Brian Shin, Seungmin Lee, Dongjoon Shin and Clint Yoo, is hoping to solve the challenge that every knowledge worker and writer faces: spending more time on research and file organization than the actual content output they need to create.

“In fact, people commit over 30% of their working hours trying to search for that file we once saved in a folder that we just cannot find anymore,” Business Canvas CEO and co-founder Kim said.

Through a network that intelligently tracks and organizes files based on the user’s interactions, Typed brings all the knowledge from different websites and applications into one simple-to-use and quick-to-learn digital workspace.

Strictly keeping its users’ information and their confidential files uninterrupted, Typed does not access the content of users’ documents but utilize them as machine learning data in order to protect their information and data, Kim told TechCrunch. It simply collects users’ action driven data point and publicly available metadata of documents and resources under users’ permission, Kim added.

“Modern document writing has not changed since the 1980s,” Business Canvas co-founder Clint Yoo said. “While we have more knowledge at our fingertips than ever before, we use the same rudimentary methods to organize and make sense of it. We want any writer – from lawyers and entrepreneurs to researchers and students – to focus on creating great content instead of wasting time organizing their source material. We achieved this by making knowledge management more like the way our brain operates.”

Since the launch of the closed beta test in February 2021, Typed saw significant user growth including more than 10,000 users on the waitlist, with 25,000 files uploaded and 350% month-over-month active user growth, the company said in its statement. Typed will be available through a freemium model and is currently accepting beta registrations on its website.

“When we’ve tested our closed beta, our metrics show top traction among students as well as journalists, writers and lawyers, who require heavy research and document work on a frequent basis. We opened up access earlier this month for the waitlists in over 50 countries. These are primarily B2C users,” Kim told TechCrunch. “As for B2B, we are currently in the process of proof-of-concept (POC) for one of the largest conglomerates in South Korea. Smaller teams like startups, boutique law, consulting firms, venture capitals and government institutions also have been adopting Typed as well.”

“While the company is still in its nascent stage in its development, Typed has the potential to fundamentally change how we work individually or as a team. If there is a business to take on our outdated way of writing content, it’s them [Typed],” Shina Chung, Kakao Ventures CEO said.

The global market size for social software and collaboration SaaS is estimated at $4.5 billion in 2021, increasing over 17% year on year, Kim said.

21 Sep 2021

Battery Resourcers raises $70M to grow closed-loop battery supply chain

Battery Resourcers, a startup that’s developing a closed-loop approach to lithium-ion battery materials, has closed $70 million in mid-round funding to scale its commercial operations across two continents.

The company, which is based in Worcester, Massachusetts, doesn’t just recycle batteries. It’s also engineered a process to turn that recycled material back into critical battery materials – specifically, nickel-manganese-cobalt cathodes and purified graphite, a material used in anodes. It intends to sell those materials right back to the battery manufacturer.

This latest round saw participation from new investor Hitachi Ventures, as well as existing investors Orbia Ventures, Jaguar Land Rover’s InMotion Ventures, Doral Energy, At One Ventures, TDK Ventures and Trumpf Ventures.

Battery Resources secured a $20 million Series B a little over five months ago. That funding was to accelerate the launch of the startup’s first commercial-scale facility, which will be able to process 10,000 tons of batteries per year. CEO Michael O’Kronley told TechCrunch in a recent interview that that plant will open in the first quarter of 2022, though the company has not yet announced where it will be located in the U.S.

With this new funding, the company will be opening two additional commercial-scale sites in Europe, which will be operational by the end of 2022. In all, Battery Resourcers aims to have 30,000 tons of recycling capacity by the end of next year across its three commercial-scale locations. Cathode material production will be added to these sites in the following year.

There are a number of reasons to look abroad, O’Kronley said, not least because Battery Resourcers anticipates Europe being an even larger market than the U.S.

“Europe has the same concerns the U.S. does about retaining critical battery materials in the supply chain,” he said, adding that European lawmakers currently mandate battery recycling on the part of OEMs, and will likely mandate the use of recycled materials in batteries. “Couple that with the amount and the number of gigafactories that have been announced in Europe, relative to the US, most people believe, including Battery Resourcers, we believe the European market will be larger than the North American market.”

CEO Michael O’Kronley Image Credits: Battery Resourcers (opens in a new window)

The lion’s share of critical battery materials are currently produced in Asia, but O’Kronley said the industry is shifting from being highly concentrated in specific locations to a more global operation.

“Whether it’s the Asian company that is moving to Europe or North America, or new entrants that are coming in and supplying Europe and North America – we’re a new entrant coming in supplying these regions – the battery material supply chain will absolutely have to be localized,” he said. “We’re part of that.”

O’Kronley added that the company has been in talks with a number of OEMs and consumer electronics companies, but declined to specify any details. However, he did say that vehicle OEMs and battery manufacturers have already taken the company’s cathode material and built it into batteries for testing and to compare it to “virgin” cathodes.

“It’s Battery Resourcers’ belief that long term, you need a vertically integrated supply chain, and to be able to extract the highest amount of value out of these spent batteries,” O’Kronley said. “We’re moving upstream in making these engineering materials that go right back into a new battery.”

21 Sep 2021

Bilt Rewards banks $60M growth on a $350M valuation to advance credit card benefits for renters

Bilt Rewards, a loyalty program for property renters to earn points on rent with no fees and build a path toward homeownership, announced Tuesday a round of $60 million in growth funding that values the company at $350 million.

The investment comes from Wells Fargo and Mastercard and a group of the nation’s largest real estate owners, including The Blackstone Group, AvalonBay Communities, Douglas Elliman, Equity Residential, GID-Windsor Communities, LENx, The Moinian Group, Morgan Properties, Starwood Capital Group and Related.

Bilt launched back in June out of Kairos, the startup studio led by Ankur Jain, focused on enabling over 109 million renters in the U.S. to earn points from paying their rent every month — typically someone’s largest monthly expense. Since then, the program was rolled out across over 2 million rental units, Jain told TechCrunch.

“We are the first and only alliance of the major property owners to create this kind of program and already have 15 of the top 20 owners involved,” he added. “We are also the only co-branded card to offer points on rent.”

Greg Bates, GID president and CEO, said his company has 130 assets spread across the top 20 markets and manages 40,000 apartment units. He learned about Bilt from a colleague who attended a proptech conference where Jain demoed the Bilt card.

For as long as Bates has been in the real estate industry, about 20 years or so, renters have wanted to pay rent with a credit card for convenience and to earn loyalty points. However, that was cost-prohibitive in terms of the surcharges needed to be added to the rental rate — until Bilt, he said. The card “is incredibly easy to use” and integrates into property owners’ online payment systems.

“Bilt has transformed the value proposition for residents that want to use a credit card and for landlords that want to accept them,” Bates added. “There will always be barriers to entry for products like this, but Bilt spent time with Mastercard and Wells Fargo to develop this unique product which will be a competition differentiator for a few years to come.”

In addition to the new funding, Bilt is also announcing new benefits for its loyalty members and upgraded offerings for the Bilt Mastercard, including the ability to earn up to 50,000 points on rent per year and unlimited points using the credit card.

For members, Bilt will pay interest in the form of points for a member’s account each month based on their average daily points balance over the 30-day period, and offer a concierge service for members choosing to redeem their Bilt points toward a home down payment. In addition, members can earn bonus points on top of points used by landlords on new leases and renewals.

Bilt worked with regulators, as well as Fannie Mae and the Department of Housing and Urban Development, to gain approval for using rewards points toward a mortgage. Members can also report their rent payments to the credit bureaus at no cost, which can help build credit history for millions of young renters.

Meanwhile, the company’s new “0-1-2-3” point earning structure for Bilt Mastercard holders provides no annual fee, 1x points on rent payments, 2x points on travel, 3x points on dining and 1x points on all other purchases.

This is the company’s first major external financing round and will be used to expand its real estate and loyalty partner network, grow its distribution channels and make its platform credit card more widely available to the public. Jain estimates Bilt is seeing 20% enrollment across residents.

As more renters move to homeownership over time, Bilt has plans to leverage this potential larger business to eventually become a mortgage provider for them.

“Renting is something people do for a while, and the core business has a massive scale opportunity, especially in the demographic under 35 years old, who tend to be up-and-coming professionals,” Jain added. “This is a unique target market, and Bilt will grow with them as they build their path to homeownership.”

 

21 Sep 2021

Ellen DeGeneres, Portia de Rossi, Shaun White, Shawn Mendes get behind Shelf Engine

Shelf Engine’s mission to eliminate food waste in grocery retailers now has some additional celebrity backers. The company brought in a $2 million extension to its $41 million Series B announced in March.

Ellen DeGeneres, Portia de Rossi, Shaun White and Shawn Mendes are the new backers, who came in through a strategic round of funding alongside PLUS Capital to bring the Seattle-based company’s total funding to $60 million since the company’s inception in 2016. This includes a $12 million Series A from 2020.

Shelf Engine’s grocery order automation technology applies advanced statistical models and artificial intelligence to deliver accurate food order volume so that customers can reduce their food waste by as much as 32% while increasing gross margins and sales of more than 50%. The company has already helped retailers divert 1 million pounds of food waste from landfills, Stefan Kalb, co-founder and CEO of Shelf Engine, told TechCrunch.

“We’ve had phenomenal growth last year, some of it from our mid-market customers, but mostly from customers like Target and Kroger,” Kalb said. “Our other big news is that we hired a president (Kane McCord) in the past six weeks, which is cool to have the reinforcement on the leadership side.”

Over the past 12 months, the company, which works with retailers like Kroger, Whole Foods and Compass Group, saw over 540% revenue growth. At the same time, it grew its employees to 200 from 23, Kalb said. He expects to more than double Shelf Engine’s headcount over the next 12 months.

As a result, the new funding will be used to scale with current customers and accelerate further investment in R&D of its AI systems and automation capabilities.

Meanwhile, Amanda Groves, partner at PLUS Capital, said her firm works with about 65 individuals who are in film, television, sports and culture, including the four new investors in Shelf Engine.

She says many of her clients are looking to participate in business as an investor or with sweat equity. Her firm works with them to determine interests and will then source opportunities and invest alongside them.

Shelf Engine fits into one of PLUS Capital’s core investment areas of sustainability. The firm looks across different sectors like food, energy, apparel, packaging and recycling. Shelf Engine’s approach of leveraging technology to aid in sustainability efforts was attractive to all of the investors, as was their method of scaling within grocery clients without affecting consumer behavior.

“When Shelf Engine is installed in the grocery store, they can reduce spoilage by 10% right off the bat — that immediacy of the impact was what got our clients excited,” Groves added.

One of Shelf Engine’s first celebrity investors was Joe Montana, and Kalb said partnering with celebrities enables the company’s mission to eliminate food waste and address the climate crisis to be made more aware.

“B2B software is not as glamorous, but the climate has become a big issue and something many celebrities care about,” he added. “Shawn Mendes has over 60 million followers, so for him to share about this issue is extremely meaningful. Where he invests will lead to his followers knocking on the doors of stores and saying ‘this matters to me.’ That is the strategy shift from B2B to a movement for our community.”

The company is not alone in tackling food waste, which globally each year amounts to $1.3 trillion. For example, Apeel, OLIO, Imperfect Foods, Mori and Phood Solutions are all working to improve the food supply chain and have attracted venture dollars in the past year to go after that mission.

Shelf Engine is already in over 3,000 stores nationwide in the areas of grocery, food service and convenience stores, which “is a large lift from 18 months ago,” Kalb said. Next up, the company is progressing to open new categories and managing more projects. He is specifically looking at what the company can manage in the store and manage for the customer.

“We are getting to the point where we can manage more of the store in complex categories like meat, seafood and deli that are mainly custom,” he added.

21 Sep 2021

Stairwell secures $20M Series A to help organizations outsmart attackers

Back when Stairwell emerged from stealth in 2020, the startup was shrouded in secrecy. Now with $20 million in Series A funding, its founder and CEO Mike Wiacek — who previously served as chief security officer at Chronicle, Google’s moonshot cybersecurity company — is ready to talk.

As well as raising $20M, an investment round co-led by Sequoia Capital and Accel, Stairwell is launching Inception, a threat hunting platform that aims to help organizations determine if they were compromised now or in the past. Unlike other threat detection platforms, Inception takes an “inside out” approach to cybersecurity, which starts by looking inwards at a company’s data.

“This helps you study what’s in your environment first before you start thinking about what’s happening in the outside world,” Wiacek tells TechCrunch. “The beautiful thing about that approach is that’s not information that outside parties, a.k.a. the bad guys, are privy to.”

This data, all of which is treated as suspicious, is continuously evaluated in light of new indicators and new threat intelligence. Stairwell claims this enables organizations to detect anomalies within just days, rather than the industry average of 280 days, as well as to “bootstrap” future detections.

“If you go and buy a threat intelligence feed from Vendor X, do you really think that someone who’s spending hundreds of thousands, or even millions of dollars to conduct an offensive campaign isn’t going to make sure that whatever they’re using isn’t in that field?,” said Wiacek. “They know what McAfee knows and they know other antivirus engines know, but they don’t know what you know and that’s a very powerful advantage that you have there.”

Stairwell’s $20 million in Series A funding, which comes less than 12 months after it secured $4.5 million in seed funding, will be used to further advance the Inception platform and to increase the startup’s headcount; the Palo Alto-based firm currently has a modest headcount of 21.

The Inception platform, which the startup claims finally enables enterprises to “outsmart the bad guys”, is launching in early release for a limited number of customers, with full general availability scheduled for 2020.

“I just wish we had a product to market when SolarWinds happened,” Wiacek added.

21 Sep 2021

Amazon’s Kindle Paperwhite returns with a bigger screen, USB-C and wireless charging

We’ve entered the throes of hardware season, with big events from all of the industry’s big names. Amazon has already announced a number of new Fire TVs, with plans for a big (likely Echo-focused) event a week from today. In the meantime, the retail giant just dropped a sizable surprise on our heads in the form of a brand new Kindle Paperwhite.

I say “surprise” primarily because the whole of the Kindle hardware division has been quiet for a while now. When the Paperwhite got its last major upgrade in 2018, we noted, “The Voyage may be dead, but the Kindle line still has some life left in it.” Because, let’s face it, the whole of the devoted e-reader market isn’t exactly bustling. Sure Kobo is still hanging around the edges, but Amazon more or less sits alone as a monolith these days.

Image Credits: Amazon

There were some rumblings, however, including a UI update for the line and a smattering of leaks, precipitating today’s news. And sure enough, here’s a new Paperwhite, representing the biggest update to the mid-tier Kindle in recent memory.

The star of the show is a long-awaited increase to the display — up from six to 6.8 inches, while maintaining the 330 PPI pixel density. That’s edging into the seven-inch 300 PPI Kindle Oasis territory. Like the Oasis, the bezels are flush with the device and they’ve been shaved down 12% from the previous generation (to 10.2mm) to help maintain the device’s footprint.

Image Credits: Amazon

Honestly, though, the most exciting addition here is USB-C charging. I realize that sounds a bit silly, but the Kindle line has been the last vestige of microUSB — it’s one of the few reasons I keep those cables around anymore. I fully expected the pricier Oasis to be the first device to adopt the new (well, newer) connector, but, then, that would require Amazon to release a new Oasis.

Charging is faster, requiring 2.5 hours to go from zero to full. The battery itself has also been improved, up to 10 weeks on a charge from six — but what’s a month between friends, right? The other surprise on the battery side of things is the arrival of wireless charging. That’s available with the new Paperwhite Signature Edition, which also bumps the base-level 8GB of storage up to 32GB. Amazon is also introducing a $30 charging dock, which is available separately — it should work with any standard Qi charging pad.

Image Credits: Amazon

Max brightness on the screen has been bumped up 10%, coupled with an auto-adjusting light based on ambient light. Like the Oasis, the light will adjust to a warmer color to save your eyes closer to bedtime. The processor has been improved since the last gen (no specifics there at the moment), promising 20% faster page turning. The device is made from with 60% post-consumer recycled plastics and 70% recycled magnesium.

The new Paperwhite runs $140 for standard and $190 for the Signature Edition. They come with four free months of Kindle Unlimited and are up for preorder today. Also up for preorder is the first-ever Kids edition of the device. The Kindle Paperwhite for Kids features a kid-friendly cover, a year of Amazon Kids+ and a two-year warranty. That runs $160.

21 Sep 2021

Instacart shopper activist group asks customers to delete the app until demands for better conditions are met

Yesterday, the Gig Workers Collective — representing a body of about 13,000 Instacart shoppers — launched a #DeleteInstacart campaign, urging customers to delete the Instacart app as a show of solidarity with workers advocating for better treatment. The collective of shoppers asked that customers refrain from reinstalling the app until five demands are met. They are asking to be paid by individual order, not by a batch of orders; to re-introduce item-based commissions; to ensure the rating system doesn’t punish shoppers for issues beyond their control; to provide occupational death benefits; and to make the default tip at least 10%, up from the current 5% default.

“We’re deeply committed to creating the best possible experience for our shopper community. Over the past several years, this unwavering commitment has led us to introduce new features, policies, offerings, and support for shoppers — significantly improving the shopper experience and resulting in the highest shopper sentiment in company history. During the COVID-19 pandemic, we’ve invested in countless new measures to support the health and safety of the shopper community. We take shopper feedback very seriously and remain committed to listening to and using that feedback to improve their experience,” Instacart said in a statement provided to TechCrunch.

Instacart employs 500,000 shoppers, the company said, up from 200,000 before a pandemic-driven hiring spree. The company told TechCrunch that its payment structure has not changed since February 2019. That month, the company faced a class-action lawsuit over its practice of subsidizing wages with tips — Instacart had previously instituted a $10 earning minimum per order, but on small orders that totaled less than $10, customer tips would subsidize the rest of the cost (so, if a customer bought $8 of food and tipped $3, the customer would receive $10 plus $1 in tips, rather than the $10 minimum plus a $3 tip). Former CEO Apoorva Mehta wrote an apology to shoppers and affirmed that tips should always be separate from employee compensation, and Instacart retroactively compensated shoppers whose tips were included in minimums.

A Gig Workers Collective lead organizer and Instacart shopper, Willy Solis said that he was hopeful workers’ concerns would be met when Fidji Simo took over as Instacart CEO in August. Since then, the company set up an inbox for shoppers to send messages to a VP or CEO. Instacart said that Simo has been regularly conversing with shoppers about their experiences on the job, but Solis said that shoppers don’t feel like their concerns are being heard.

“While we had hope, there seems to be a disconnect from what she’s saying publicly and what she’s actually doing,” Solis told TechCrunch.

On her first day as CEO, Simo wrote an open letter to Instacart shoppers asking for feedback. In response, the Gig Workers Collective outlined the same five demands that they shared again yesterday, posing them as dire issues that needed to be addressed. But the collective said their letter was ignored, and shoppers’ emails to Simo were met with canned responses.

“Each time the company gives us one thing, they take something else away,” the Gig Workers Collective wrote. When former CEO Mehta apologized for subsidizing wages with tip money, Instacart changed the minimum order payment from $10 to a range between $7 and $10 per batch, which can contain up to three orders. The issue of batch order payment has become a key part of the Gig Workers Collective’s demands.

“If we shopped a single order, the base pay would be $7, but if we shopped three orders at once, the base pay would be $7 for the lot. Instead of a shopper fulfilling three orders for a total of $30 base, we now do it for $7 base,” the collective wrote in their post today. “This is effectively a 76% cut to base pay, and is unacceptable.”

Shoppers can see what payment is offered before they accept a batch. But Solis told TechCrunch that there is “no rhyme or reason” to the way orders are batched.

“You would think that they would be in the same geographic location that you’re delivering to, but they’re not,” he said. “It can be totally different parts of the city, so you have to drive east for one and west for the other.”

Instacart said that batching orders makes it possible for shoppers to earn three separate tips, and that the $7 base is a minimum that is adjusted based on time, effort, items, mileage, and other factors. But tipping is another hot issue for organizers.

“We rely on tips heavily,” Solis said. “Without tips, a large majority of orders that we take are not beneficial or profitable for us.”

The default tip on Instacart is set at 5%, which means customers must manually select a higher tip. Organizers want Instacart to make the default tip 10%. Instacart told TechCrunch that tipping is encouraged, but not required. Though the default tip is 5%, the company said, if a user chooses a different tip percentage, then that percentage will become the default for their following order. So, if a customer tips 15% on their first order, for example, then their second order will default to a 15% tip instead of a 5% tip.

The collective is also demanding occupational death benefits due to the risk of shoppers’ work during the coronavirus pandemic; even beyond that, one Instacart shopper Lynn Murray was killed in a mass shooting while on the job. But Instacart does offer coronavirus protections to its shoppers, as well as shopper injury protection, which is inclusive of accidental death benefits. For example, if a part-time employee or full-service shopper is diagnosed with COVID-19 or placed in mandatory isolation, they can receive up to 14 days’ pay. Accrued sick pay is also available to in-store shoppers; pay is determined by the shopper’s average daily earnings. Instacart also provides a vaccine support stipend, enabling workers to take time off to get vaccinated, and offers access to free telemedicine and safety supplies. But in May 2020, the Gig Workers Collective alleged that a shopper who was on a ventilator was denied payment and healthcare under Instacart’s COVID-19 policy. Instacart reaffirmed to TechCrunch that since March 2020, shoppers have been able to receive up to 14 days’ pay if they have COVID-19 or are in mandatory isolation.

But some of shoppers’ health benefits were only extended after the Gig Workers Collective staged an emergency walkout on March 30, 2020. At the time, the collective said Instacart didn’t provide PPE or sick pay to people who had a doctor’s note urging them not to be on the job (for example, people who were quarantined due to an exposure).

Instacart didn’t indicate to TechCrunch that it has any plans to address the Gig Workers Collective’s demands. As Instacart considers going public, Solis thinks now is a good time to take shoppers’ demands to the next level by asking customers to boycott the service.

“People that speak out against us taking action will say things like, ‘You know, if you don’t want to do this, get another job,'” Solis said. “But the problem is that this work is so exploitative that if somebody doesn’t take a stand, then the next person in line is going to be exploited. Together, we gain so much power and traction by collectively speaking out.”