Category: UNCATEGORIZED

06 May 2020

IRL, the calendar app for virtual events, launches a web product

IRL, the recently pivoted calendar app that aggregates live virtual events, has today launched a web version of the platform.

The company, which has $11 million in funding from Goodwater Capital, Founders Fund and Floodgate, started as a social planning app that helped folks find each other in the real world, based on interest and geography.

Over time, the company realized the power of the calendar itself. No one has successfully made the calendar social, explained cofounder Abe Shafi. Where you can follow someone’s music on SoundCloud or follow their updates on Twitter, how can you follow their events?

Pre-pandemic, those events were physical events, with people communing in a venue. But the coronavirus may have split open a much wider world for the startup, which recently pivoted into virtual events.

Through API partnerships with YouTube, Twitch and Spotify, as well as user-generated content, IRL (which now stands for In Remote Life) wants to aggregate all the virtual events across the globe into a curated, categorized home page. That may include an esports tournament, a virtual concert, a Zoom cocktail party or a webinar.

Critical to this push is a web presence, which launches today. Folks can follow content producers, or simply get alerts on individual events. Importantly, IRL is also launching an ‘add to calendar’ button that content producers can add to their own websites.

For now, that ‘add to calendar’ button embed is only available to select partners, with a waitlist for others interested in adding the button to their website.

Cofounder and CEO Abe Shafi explained the company’s monetization plans with TechCrunch, though warned that the current focus is gaining a critical mass before flipping on the monetization switch.

“The way we think about making money is around monetizable intent,” said Shafi. “When you’re on Facebook or Instagram, your monetizable intent is pretty low because you’re interested in what your friends are up to. Whereas, when you’re on Google your monetizable intent is really high because your intent is to find something and go somewhere else. Our monetizable intent is much closer to a Google search than it is to a Facebook or an Instagram in the sense that people come to IRL to go to other people’s content that they’re monetizing in one way or another.”

Importantly, content producers must use the app to add their own events to the platform, but Shafi told TechCrunch that the company has plans to add that same functionality to the web product.

When asked whether IRL would get into content creation itself, Shafi said that the premise of that “gives him a headache.”

“We want to be the bank,” said Shafi. “So many great people are creating content. Getting into the content business is its own beast. If we can be seen as the best place to discover it all, that’s a huge win.”

06 May 2020

Uber is laying off 3,700, as rides plummet due to COVID-19

In an SEC filing dating back to last week, Uber disclosed that plans to layoff 3,700 employees. The figure amounts to around 14% percent of the ride hailing giant’s total workforce.

In the document, the company states that the job loss is part of a planned reduction in operating expenses, “in response to the economic challenges and uncertainty resulting from the COVID-19 pandemic and its impact on the company’s business.”

While Uber hasn’t suspended operations altogether amid widespread shutdown, the company has no doubt taken a massive hit to its bottom line, as state governments have issued stay at home orders for non-essential workers.

In a letter to staff, CEO Dara Khosrowshahi noted that the cuts will come from from community operations and recruiting. Uber will also be closing around 40 percent of its Greenlight locations — used for in-person driver assistance.

“With the reality of our rides trips volumes being down significantly, our need for CommOps as well as in-person support is down substantially,” he writes. “And with our hiring freeze, there simply isn’t enough work for recruiters.”

Khosrowshahi has also agreed to waive his own base salary for the rest of 2020. 

“In connection with the foregoing, Dara Khosrowshahi, the Company’s Chief Executive Officer, after consultation with the Board of Directors, agreed to waive his base salary for the remainder of the year ending December 31, 2020,” the company writes in the filing. “In connection with this decision, Mr. Khosrowshahi and the Company entered into a letter agreement, effective as of May 2, 2020.”

The executive made around $1 million in 2019.

We’ve reached out to Uber for further comment.

06 May 2020

The great unicorn retreat

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

Today we’re taking stock of what’s happening to a number of unicorns, both public and private. This is the third time we’ve sat down to document what feels like a wave of unicorn cuts, capped in this case by Airbnb’s decision to cut around a quarter of its global staff (25.3%, according to provided numbers).

Airbnb’s cuts follow recent excisions at Lime, Oyo, and others. Notably the cuts are not only landing amongst the best-known unicorns. Indeed, Crunchbase News (n.b. I was once its Editor in Chief) wrote a few weeks back that 36 unicorns had cut a known 8,416 jobs, according to a layoff tracker.

The numbers are now sharply higher if we only added in Airbnb’s cuts. However, looking at the same database this morning, cuts amongst late-stage startups since the prior count was assembled include reductions at Swiggy, Deliveroo, Sisense, Magic Leap, DesktopMetal, Cohesity, and others.

TechCrunch first covered a wave of unicorn layoffs towards the start of the year, when companies backed by SoftBank’s Vision Fund were rapidly trying to curtail their costs and move closer to profitability. Suddenly their chief-backer, formerly the most aggressive pool of private capital in the world was on retreat, and it was time to batten the hatches.

Those cuts, however, felt less driven by a unicorn-wide issue and more led by quarters of overly indulgent self-aggrandizement by a number of business that ran further in the red than made sense.

The second wave of unicorn layoffs came in the early days of the COVID-19 pandemic. Well-known companies like Bird, ZipRecruiter, GetAround, Sonder, TripActions, and others cut staff as the economy rapidly changed as cities and states asked regular folks to stay home.

That post, out towards the end of March, almost looks like we published it too early in retrospect. It came before Toast dramatically cut staff or BounceX’s own layoffs. In other words, the trend we were discussing was just getting started.

So let’s talk about what’s happened since our March 30 check-in on the state of unicorn employment, and why we’re now in what could be the third wave of unicorn cuts this year.

06 May 2020

How Apple reinvented the cursor for iPad

Even though Apple did not invent the mouse pointer, history has cemented its place in dragging it out of obscurity and into mainstream use. Its everyday utility, pioneered at Xerox Parc and later combined with a bit of iconic* work from Susan Kare at Apple, has made the pointer our avatar in digital space for nearly 40 years.

The arrow waits on the screen. Slightly angled, with a straight edge and a 45 degree slope leading to a sharp pixel-by-pixel point. It’s an instrument of precision, of tiny click targets on a screen feet away. The original cursor was a dot, then a line pointing straight upwards. It was demonstrated in the ‘Mother of all demos’ — a presentation roughly an hour and a half long that contained not only the world’s first look at the mouse but also hyper linking, document collaboration, video conferencing and more.

The star of the show, though, was the small line of pixels that made up the mouse cursor. It was hominem ex machina — humanity in the machine. Unlike the text entry models of before, which placed character after character in a facsimile of a typewriter, this was a tether that connected us, embryonic, to the aleph. For the first time we saw ourselves awkwardly in a screen.

We don’t know exactly why the original ‘straight up arrow’ envisioned by Doug Engelbart took on the precise angled stance we know today. There are many self-assured conjectures about the change, but few actual answers — all we know for sure is that, like a ready athlete, the arrow pointer has been there, waiting to leap towards our goal for decades. But for the past few years, thanks to touch devices, we’ve had a new, fleshier, sprinter: our finger.

The iPhone and later the iPad didn’t immediately re-invent the cursor. Instead, it removed it entirely. Replacing your digital ghost in the machine with your physical meatspace fingertip. Touch interactions brought with them “stickiness” — the 1:1 mating of intent and action. If you touched a thing, it did something. If you dragged your finger, the content came with it. This, finally, was human-centric computing.

Then, a few weeks ago, Apple dropped a new kind of pointer — a hybrid between these two worlds of pixels and pushes. The iPad’s cursor, I think, deserves closer examination. It’s a seminal bit of remixing from one of the most closely watched idea factories on the planet.

In order to dive a bit deeper on the brand new cursor and its interaction models, I spoke to Apple SVP Craig Federighi about its development and some of the choices by the teams at Apple that made it. First, let’s talk about some of the things that make the cursor so different from what came before…and yet strangely familiar.

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The iPad cursor takes on the shape of a small circle, a normalized version of the way that the screen’s touch sensors read the tip of your finger. Already, this is different. It brings that idea of placing you inside the machine to the next level, blending the physical nature of touch with the one-step-removed trackpad experience.

Its size and shape is also a nod to the nature of iPad’s user interface. It was designed from the ground up as a touch-first experience. So much so that when an app is not properly optimized for that modality it feels awkward, clumsy. The cursor as your finger’s avatar has the same impact wherever it lands.

Honestly, the thinking could have stopped there and that would have been perfectly adequate. A rough finger facsimile as pointer. But the concept is pushed further. As you approach an interactive element, the circle reaches out, smoothly touching then embracing and encapsulating the button.

The idea of variable cursor velocity is pushed further here too. When you’re close to an object on the screen, it changes its rate of travel to get where you want to go quicker, but it does it contextually, rather than linearly, the way that OS X or Windows does.

Predictive math is applied to get you to where you’re going without you having to land precisely there, then a bit of inertia is applied to keep you where you need to be without over shooting it. Once you’re on the icon, small movements of your finger jiggle the icon so you know you’re still there.

The cursor even disappears when you stop moving it, much as the pressure of your finger disappears when you remove it from the screen. And in some cases the cursor possesses the element itself, becoming the button and casting a light ethereal glow around it.

This stir fry of path prediction, animation, physics and fun seasoning is all cooked into a dish that does its best to replicate the feel of something we do without thinking: reaching out and touching something directly.

These are, in design parlance, affordances. They take an operation that is at its base level much harder to do with a touchpad than it is your finger, and make it feel just as easy. All you have to do to render this point in crystal is watch a kid who uses an iPad all day try to use a mouse to accomplish the same task.

The idea that a cursor could change fluidly as needed in context isn’t exactly new. The I-Beam (the cursor type that appears when you hover over editable text) is a good example of this. There were also early experiments at Xerox Parc — the birthplace of the mouse — that also made use of a transforming cursor. They even tried color changes, but never quite got to the concept of on-screen elements as interactive objects — choosing to emulate functions of the keyboard.

But there has never been a cursor like this one. Designed to emulate your finger, but also to spread and squish and blob and rush and rest. It’s a unique addition to the landscape.

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Given how highly scrutinized Apple’s every release is, the iPad cursor not being spoiled is a minor miracle. When it was released as a software update for existing iPads — and future ones — people began testing it immediately and discovering the dramatically different ways that it behaved from its pre-cursors.*

Inside Apple, the team enjoyed watching the speculation externally that Apple was going to pursue a relatively standard path — displaying a pointer on screen on the iPad — and used it as motivation to deliver something more rich, a solution to be paired with the Magic Keyboard. The scuttlebutt was that Apple was going to add cursor support to iPad OS, but even down to the last minute the assumption was that we would see a traditional pointer that brought the iPad as close as possible to ‘laptop’ behavior.

Since the 2018 iPad Pro debuted with the smart connector, those of us that use the iPad Pro daily have been waiting for Apple to ship a ‘real’ keyboard for the device. I went over my experiences with the Smart Keyboard Folio in my review of the new iPad Pro here, and the Magic Keyboard here, but suffice to say that the new design is incredible for heavy typists. And, of course, it brings along a world class trackpad for the ride.

When the team set out to develop the new cursor, the spec called for something that felt like a real pointer experience, but that melded philosophically with the nature of iPad.

A couple of truths to guide the process:

  • The iPad is touch first.
  • iPad is the most versatile computer that Apple makes.

In some ways, the work on the new iPad OS cursor began with the Apple TV’s refreshed interface back in 2015. If you’ve noticed some similarities between the way that the cursor behaves on iPad OS and the way it works on Apple TV, you’re not alone. There is the familiar ‘jumping’ from one point of interest to another, for instance, and the slight sheen of a button as you move your finger while ‘hovering’ on it.

“There was a process to figure out exactly how various elements would work together,” Federighi says. “We knew we wanted a very touch-centric cursor that was not conveying an unnecessary level of precision. We knew we had a focus experience similar to Apple TV that we could take advantage of in a delightful way. We knew that when dealing with text we wanted to provide a greater sense of feedback.”

“Part of what I love so much about what’s happened with iPadOS is the way that we’ve drawn from so many sources. The experience draws from our work on tvOS, from years of work on the Mac, and from the origins of iPhone X and early iPad, creating something new that feels really natural for iPad.”

And the Apple TV interface didn’t just ‘inspire’ the cursor — the core design team responsible works across groups, including the Apple TV, iPad OS and other products.

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But to understand the process, you have to get a wider view of the options a user has when interacting with an Apple device.

Apple’s input modalities include:

  • Mouse (Mac)
  • Touchpad (Mac, MacBook, iPad)
  • Touch (iPhone, iPad)
  • AR (iPhone, iPad, still nascent)

Each of these modalities has situational advantages or disadvantages. The finger, of course, is an imprecise instrument. The team knew that they would have to telegraph the imprecise nature of a finger to the user, but also honor contexts in which precision was needed.

(Image:Jared Sinclair/Black Pixel)

Apple approached the experience going in clean. The team knew that they had the raw elements to make it happen. They had to have a touch sensitive cursor, they knew that the Apple TV cursor showed promise and they knew that more interactive feedback was important when it came to text.

Where and how to apply which element was the big hurdle.

When we were first thinking about the cursor, we needed it to reflect the natural and easy experience of using your finger when high precision isn’t necessary, like when accessing an icon on the home screen, but it also needed to scale very naturally into high precision tasks like editing text,” says Federighi.

“So we came up with a circle that elegantly transforms to accomplish the task at hand. For example, it morphs to become the focus around a button, or to hop over to another button, or it morphs into something more precise when that makes sense, like the I-beam for text selection.“

The predictive nature of the cursor is the answer that they came up with for “How do you scale a touch analogue into high precision?”

But the team needed to figure out the what situations demanded precision. Interacting with one element over another one close by, for example. That’s where the inertia and snapping came in. The iPad, specifically, is multipurpose computer so it’s way more complex than any single-input device. There are multiple modalities to service with any cursor implementation on the platform. And they have to be honored without tearing down all of the learning that you’ve put millions of users through with a primary touch interface.

We set out to design the cursor in a way that retains the touch-first experience without fundamentally changing the UI,” Federighi says. “So customers who may never use a trackpad with their iPad won’t have to learn something new, while making it great for those who may switch back and forth between touch and trackpad.”

The team knew that it needed to imbue the cursor with the same sense of fluidity that has become a pillar of the way that iOS works. So they animated it, from dot to I-beam to blob. If you slow down the animation you can see it sprout a bezier curve and flow into its new appearance. This serves the purpose of ‘delighting’ the user — it’s just fun — but it also tells a story about where the cursor is going. This keeps the user in sync with the actions of the blob, which is always a danger any time you introduce even a small amount of autonomy in a user avatar.

Once on the icon, the cursor moves the icon in a small parallax, but this icon shift is simulated — there are not layers here like on Apple TV, but they would be fun to have.

Text editing gets an upgrade as well, with the I-Beam conforming to the size of the text you’re editing, to make it abundantly clear where the cursor will insert and what size of text it will produce when you begin typing.

The web presented its own challenges. The open standard means that many sites have their own hover elements and behaviors. The question that the team had to come to grips with was how far to push conformity to the “rules” of iPad OS and the cursor. The answer was not a one-size application of the above elements. It had to honor the integral elements of the web.

Simply, they knew that people were not going to re-write the web for Apple.

Perfecting exactly where to apply these elements was an interesting journey. For instance, websites do all manner of things – sometimes they have their own hover experiences, sometimes the clickable area of an element does not match what the user would think of as a selectable area,” he says. “So we looked carefully at where to push what kind of feedback to achieve a really high level of compatibility out the gates with the web as well as with third party apps.”

Any third-party apps that have used the standard iPad OS elements get all of this work for free, of course. It just works. And the implementation for apps that use custom elements is pretty straightforward. Not flick-a-switch simple, but not a heavy lift either.

The response to the cursor support has been hugely positive so far, and that enthusiasm creates momentum. If there’s a major suite of productivity tools that has a solid user base on iPad Pro, you can bet it will get an update. Microsoft, for instance, is working on iPad cursor support that’s expected to ship in Office for iPad this fall.

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System gestures also feel fresh and responsive even on the distanced touchpad. In some ways, the flicking and swiping actually feel more effective and useful on the horizontal than they do on the screen itself. I can tell you from personal experience that context switching back and forth from the screen to the keyboard to switch between workspaces introduces a lot of cognitive wear and tear. Even the act of continuously holding your arm up and out to swipe back and forth between workspaces a foot off the table introduces a longer term fatigue issue.

When the gestures are on the trackpad, they’re more immediate, smaller in overall physical space and less tiring to execute.

Many iPad gestures on the trackpad are analogous to those on the Mac, so you don’t have to think about them or relearn anything. However, they respond in a different, more immediate way on iPad, making everything feel connected and effortless,” says Federighi.

Remember that the first iPad multitasking gestures felt like a weird offshoot. An experiment that appeared useless at worst but an interesting curiosity at best. Now, on the home button free iPad Pro, the work done by the team that built the iPhone X shines brightly. It’s pretty remarkable that they built a system so usable that it even works on trackpad — one element removed from immediate touch.

Federighi says that they thought about rethinking 3 finger gestures altogether. But they discovered that they work just fine as is. In the case of anything that goes off of the edge you hit a limit and just push beyond it again to confirm and you get the same result.

There are still gaps in the iPad’s cursor paradigms. There is no support for cursor lock on iPad, making it a non starter for relative mouse movement in 3D apps like first person games. There’s more to come, no doubt, but Apple had no comment when I asked about it.

The new iPad cursor is a product of what came before, but it’s blending, rather than layering, that makes it successful in practice. The blending of the product team’s learnings across Apple TV, Mac and iPad. The blending of touch, mouse and touchpad modalities. And, of course, the blending of a desire to make something new and creative and the constraint that it also had to feel familiar and useful right out of the box. It’s a speciality that Apple, when it is at its best, continues to hold central to its development philosophy.

06 May 2020

Microsoft’s Surface Go 2 and Surface Book 3 are official

The days of the big product event are on hold for the foreseeable future. Until then, a big blog post will have to do. A day after announcing that Microsoft would be shifting focus away from dual-screen devices, Chief Product Officer Panos Panay took to the company’s Devices blog to show off a slew of new products.

The headliners here are the latest versions of the Surface Book and Surface Go. There are also updates on the line’s headphone offerings. The compact Go is one of the more compelling additions to the Surface family, and the original model was fairly well received, so let’s start with that.

The goal of the initial Go was offering a more affordable entry level into the Surface line, coupled with a portable form factor — smaller and cheaper. The Go 2 retains its predecessor’s footprint, while increasing screen size ever so slightly, from 10 inches to 10.5. The processor has been upgraded to an 8th-gen Intel, up from a Pentium. Both the microphones and the front-facing camera got upgrades as well, along with some new apps for the Surface Pen. The Go will be available May 12, priced at $399.

The Surface Book’s upgrades are largely internal. There’s a 10th-gen Intel processor, coupled with 32GB of RAM and improved graphics. Microsoft says the laptop should get up to 17.5 hours of life on a charge. That one’s available May 21, starting at $1,599.

The Surface Headphones have gotten an upgrade, as well, with up to 20 hours of battery life on a charge. There’s improved sound quality and adjustable active noise cancellation, while the ear cups have been redesigned to offer more rotation for the users. Those will be priced at $249. They’re hitting stores (well, online, at least) May 12.

Ditto for the long-awaited Surface Earbuds. One of the odder additions to the family, the AirPods competitor seeks to set itself apart with the inclusion of various Office-related features, including Word, Outlook and PowerPoint diction. Those include a wireless charging case, all priced at $199.

06 May 2020

Industrial AI startup Covariant raises a $40M Series B

Covariant this week announced that it has raised a $40 million Series B, led by Index Ventures. The funding brings the three-year-old Berkeley startup’s total funding up to $67 million. Co-founded by top UC Berkeley professor Pieter Abbeel, the company is dedicated to building autonomy for industrial robotics.

It’s a category that’s growing hotter than ever as more companies look toward robotics and automation as potential ways forward amid the COVID-19 pandemic. Covariant came out of stealth in January, announcing that it had already deployed its technology to real-world facilities in Europe and North America. In March, the company announced a partnership with top industrial robotics company ABB.

“When we founded Covariant, our goal was to make AI Robotics work autonomously in the real world,” Abbeel says in a release tied to the news. “Having reached that milestone, we see a huge benefit in expanding our universal AI to new use cases, customer environments and industries.”

The new funding will be used to grow Covariant’s headcount and explore additional categories for its tech.

06 May 2020

Run:AI brings virtualization to GPUs running Kubernetes workloads

In the early 2000s, VMware introduced the world to virtual servers that allowed IT to make more efficient use of idle server capacity. Today, Run:AI is introducing that same concept to GPUs running containerized machine learning projects on Kubernetes.

This should enable data science teams to have access to more resources than they would normally get were they simply allocated a certain number of available GPUs. Company CEO and co-founder Omri Geller says his company believes that part of the issue in getting AI projects to market is due to static resource allocation holding back data science teams.

“There are many times when those important and expensive computer sources are sitting idle, while at the same time, other users that might need more compute power since they need to run more experiments and don’t have access to available resources because they are part of a static assignment,” Geller explained.

To solve that issue of static resource allocation, Run:AI came up with a solution to virtualize those GPU resources, whether on prem or in the cloud, and let IT define by policy how those resources should be divided.

“There is a need for a specific virtualization approaches for AI and actively managed orchestration and scheduling of those GPU resources, while providing the visibility and control over those compute resources to IT organizations and AI administrators,” he said.

Run:AI creates a resource pool, which allocates based on need. Image Credits Run:AI

Run:AI built a solution to bridge this gap between the resources IT is providing to data science teams and what they require to run a given job, while still giving IT some control over defining how that works.

“We really help companies get much more out of their infrastructure, and we do it by really abstracting the hardware from the data science, meaning you can simply run your experiment without thinking about the underlying hardware, and at any moment in time you can consume as much compute power as you need,” he said.

While the company is still in its early stages, and the current economic situation is hitting everyone hard, Geller sees a place for a solution like Run:AI because it gives customers the capacity to make the most out of existing resources, while making data science teams run more efficiently.

He also is taking a realistic long view when it comes to customer acquisition during this time. “These are challenging times for everyone,” he says. “We have plans for longer time partnerships with our customers that are not optimized for short term revenues.”

Run:AI was founded in 2018. It has raised $13 million, according to Geller. The company is based in Israel with offices in the United States. It currently has 25 employees and a few dozen customers.

06 May 2020

Uber Eats’ new sharing feature makes it less painful to send your friends food

Uber Eats is introducing a new feature that lets customers send food to friends, family or coworkers and share details to make it easier track the deliveries.

Uber Eats customers have been able to order and send food to friend. But in the past, it required the sender to track the delivery and provide updates to the receiver. The new feature lets the person receiving the food track the delivery on their phone.

Uber Eats Share this Delivery - Sender

Image Credits: Uber Eats

As part of the roll out, the Uber partnered with Starbucks to encourage U..S. customers to send a treat to friends through its #SendACup campaign that launched Wednesday. 

The feature is Uber’s latest effort to tap into the growing demand for delivered food during the COVID-19 pandemic, even as it has experienced huge drops in its ride-hailing business. Last month, Uber for Business, a platform designed for corporate customers, expanded its Eats product to more than 20 countries this year, in response to the surge in demand stemming from more employees working from home.

Despite demand, the Eats division has suffered losses. The on-demand food service division said May 4 it was pulling out of the Czech Republic, Egypt, Honduras, Romania, Saudi Arabia, Uruguay and Ukraine. It also announced plans to transfer its Uber Eats  business operations in the United Arab Emirates (UAE) to Careem, its wholly owned ride-hailing subsidiary that’s mostly focused on the Middle East. Just a day later, Careem said it was cutting its workforce by 31%.

06 May 2020

Alphabet’s Loon partners with AT&T to extend coverage globally in case of disasters

Alphabet-owned Loon, the company focused on providing connectivity via high-altitude, stratosphere skimming balloons that can act as on-demand, deployable cell towers, has signed a new agreement with AT&T. This partnership will help Loon ensure it’s in a much better position to address any potential need for disaster response cellular network coverage, thanks to AT&T and it global network partners.

The main benefit of the tie-up is that Loon’s system will now be fully integrated with AT&T, and this will also extend to any third-party mobile service provider that is already partnered with the U.S. carrier in order to provide international roaming for its network. That’s a key ingredient because the nature of disaster preparedness means you can’t really be sure when or where service will be needed, so the extended AT&T network provides a good swath of global coverage ready to be turned on in relatively short notice.

This is actually one of the most time-consuming elements of the entire process of setting up an emergency response Loon deployment, and can take “weeks or months” according to the company. Perhaps not surprisingly to anyone who has worked with carriers, there’s a lot of discussion and negotiation involved, which in many ways is more difficult than launching balloons to the stratosphere and navigating them thousands of miles with sensitive antenna attached.

The new partnership means that Loon should have over 200 global roaming partners ready to go in case of need, thanks to AT&T’s existing agreements. Loon notes that this won’t mean they don’t still work with local operators directly in order to improve and expedite response, and it still needs to work with local regulators and ensure that there is ground infrastructure present that can work with its equipment.

Loon is also tackling those potential hurdles, however, securing agreements with various regulatory bodies and governments for fly-over permission (it has signed over 50 thus far), and it’s also placing ground infrastructure where it’s likely to be needed most – like in the Caribbean, where it’s in the process of installing ground stations in anticipation of the forthcoming hurricane season for this year.

Loon previously worked with AT&T during its disaster response efforts in Puerto Rico after Hurricane Maria, so the two have a history of working collaboratively in times of need.

Meanwhile, Loon is also readying its first commercial service deployment in Kenya, which will be a big milestone in terms of its broader goals of providing reliable service to hard-to-reach areas around the world.

06 May 2020

Gatik adds autonomous box trucks to its ‘middle mile’ game plan

Gatik, the autonomous vehicle startup focused on the ‘middle mile’ of logistics, has added box trucks to its fleet as Walmart and other customers look for ways to boost efficiency and shore up the supply chain amid surging demand from consumers ordering goods online.

Gatik came out of stealth nearly a year ago with a game plan — and Walmart as a customer — to haul goods short distances for retailers and distributors using self-driving commercial delivery vans. The self-driving vehicles still have a human safety operator behind the wheel.

CEO and co-founder Gautam Narang has previously told TechCrunch that the company can fulfill a need in the market through a variety of use cases, including partnering with third-party logistics giants like Amazon, FedEx  or even the U.S. Postal Service, auto part distributors, consumer goods, food and beverage distributors as well as medical and pharmaceutical companies.

The business plan hasn’t changed. But its fleet has. In July, the startup launched a commercial service with Walmart to deliver online grocery orders from the retailer’s main warehouse to its neighborhood stores in Bentonville, Arkansas. Initially, Gatik used light commercial trucks and vans — specifically Ford Transit Connect vans — that were outfitted with its self-driving system.

Customer feedback prompted the company to add bigger temperature-controlled vehicles. Gatik’s commercial fleet of more than 10 vehicles are used to serve multiple Fortune 500 companies across North America, according to the startup. The figure doesn’t include additional vehicles being tested in California.

Gatik expects to name new partners and operations in U.S. and Canada this year.

The box trucks, which range in size between 11 and 20-feet long, can deliver ambient, cold and frozen goods. Each vehicle completes between six to 15 runs a day. Gatik has used its box trucks to deliver more than 15,000 orders for multiple customers since operations began.

The shift to autonomous box trucks taps into a trend among major retailers to use micro distribution centers to help meet increasing demand from consumers ordering goods online. Class 8 semi trucks, which once went directly to a retail store, now hauls goods to the MDCs. This allows retailers like Walmart to store more goods closer to its retail locations to meet demand for online orders.

“Micro fulfillment or distribution centers are all the rage right now — that’s basically the wave that we’re riding,” Narang said. “Companies are targeting warehouse automation for micro fulfillment centers. They’re automating the warehouses, and we’re automating the on-road logistics.”

Grocery chains were struggling to keep up with the growing demand of online grocery pickup and delivery even before the COVID-19 pandemic. But Narang expects demand for online grocery pickup and delivery to increase twofold. Gatik has already seen a 30% to 35% uptick in the number of runs it completes each day in order to meet demand.

“I think this is going to last because the crisis is shaping how consumers do their shopping,” Narang said.

Eventually, Gatik will pull the human safety driver out of the vehicle. It’s an achievable goal, Narang added, because the company has focused on repeatable pre-determined routes and has introduced constraints that simplify the technical challenge. For instance, Gatik vehicles don’t make multiple lane changes and only make right turns.