Category: UNCATEGORIZED

01 May 2020

Smartphone shipments dropped 18% in China, thanks to COVID-19

More rough figures from Canalys. After reporting a 13% year-over-year drop for global smartphone shipments, the firm is back with even worse numbers for China. Shipments dropped 18% year-over-year for Q1 in the world’s largest smartphone market. And once again, the COVID-19 pandemic was to blame.

It tracks that China was hard hit for Q1, as it was the first to suffer from the outbreak of the novel coronavirus. The first known case dates back to mid-November, with its eventual spread having a major impact on both local buying habits and the global supply chain, much of which is headquartered in China. The 72.6 million shipments puts the number at its lowest point since 2013.

The figures could have been worse, of course. While an 18% is pretty massive for an industry that had struggled to grow well before the virus emerged, Canalys says the figures were saved from a further skid due to the smartphone’s current status as an “essential product.”

“The smartphone’s status as an ‘essential’ personal item has stopped the market falling further during the pandemic,” Canalys VP Nicole says in a statement. “The Q1 performance was also buoyed by China’s well-established ecommerce channel for smartphone distribution, and the fact that most Chinese businesses were able to resume work rapidly after two weeks of nationwide travel restrictions. Unfortunately, the same conditions do not apply in any other major markets in the world.”

Still, analysts are “cautious” about the market’s ability to rebound in China, let alone the rest of the world, with a number of countries still very much in the throes of the pandemic.

01 May 2020

JetBrains Academy for learning code launches for free during COVID-19 pandemic

During this pandemic, many organizations are offering free or drastically cheaper courses to help people skill-up for when we eventually get out of lock-down. There are numerous outlets if you want to learn to code from, for instance, Freecodecamp or the ‘Free Fridays‘ scheme form General Assembly. And for gamers, Gamedev.tv has taken 80% off its courses where you can learn to code by building video games.

However most online coding courses, either free or paid, essentially suggest you download a project or copy-paste code from their snippets going through their courses. They tend not to include Integrated Development Environments, which are more helpful in the learning process.

But JetBrains, a startup that makes development tools for developers actually developed its own Educational IDEs, realised they could take a fresh approach to online learning, especially during this pandemic.

Their own IDE means that, while some of the learning happens in the browser, a large part is be available in the IDE on a person’s computer. That means a student learn coding through practicing tasks and integrated tests – directly in the professional environment of the IDE and get instant feedback.

This new product, JetBrains Academy, was due to be launched out of beta just prior to the outbreak of the COVID-19, and it would have been a paid-for product. But now JetBrains has decided to make the entire platform free during the pandemic, allowing people stuck at home or who were laid off or furloughed to learn new skills.

Students can learn Java, Python or Kotlin (the preferred language for Android development by Google) through 60+ projects which they would be building themselves and then get instant feedback because of the IDE. They are provided with the full curriculum that consists of single-concept topics that can be completed in about 15 minutes and try out more than 5,700 interactive challenges.

They are also offering free Educational IDEs, that help teach coding through practicing tasks and integrated tests – directly in the professional environment. These support Java, Kotlin, Python, Scala, JavaScript, Rust, C/C++, and Go, with more languages to come. Any teacher can create their own educational course right in the IDE with any number of lessons and share them privately or publicly with their students.

In addition, students, teachers, schools and courses can apply for educational licenses for full-on JetBrains IDEs and team tools and use them for free.

01 May 2020

There is money in design tools, but do designers have a target on their backs?

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

What a week. Are you still standing? Did you make it? If you are upright and typing, congratulations, you’re top-decile. If you’re reading this from bed, that’s fine too. We understand.

The week was so busy that we actually ran a bit long this week, with lots left on the cutting room floor. So, with the full team aboard this week (Danny, Natasha, Chris, Alex), we got into the following:

We wrapped with a new Danny segment called “Luckin Watch” and will be back with a special ep on Saturday. Stay tuned!

Equity drops every Monday at 7:00 AM PT and Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

01 May 2020

Cliqz pulls the plug on a European anti-tracking alternative to Google search

Cliqz, a Munch-based anti-tracking browser with private search baked in that has sought to offer a local alternative to Google powered by its own search index, is shutting down — claiming this arm of its business has been blindsided by the coronavirus crisis.

The bigger challenge is of course competing in a market so dominated by Google .

In Europe, where the tech giant’s search engine commands a marketshare approaching 95%, trying to lure users to an alternative ecosystem is difficult at the best of times, and a pandemic is certainly not that.

“We didn’t see a pandemic coming,” Cliqz wrote in a farewell blog post yesterday. “We didn’t expect that a virus could have impact on Cliqz. And even just one and a half months ago, we completely underestimated what this would do to the economy and even more so to the political priorities. It became clear to us in the last weeks, that all political initiatives to create an independent European digital infrastructure have been stalled or postponed for years. Covid-19 is overshadowing everything. This is not a climate where we will have any meaningful discussion about a public funding of a solution like Cliqz.”

It’s been a long road for Cliqz, which was founded back in 2008 — initially focused on German-speaking markets. The browser was a fork of Mozilla’s Firefox, and Cliq went on to take investment from Mozilla, in 2016, when it was eyeing expanding to more markets.

In 2017 it acquired the Ghostery anti-tracking tool, which had around 8 million users at the time, with the aim of combining algorithmic and blocklist anti-tracking approaches. But the wider challenge for Cliqz’s browser+search effort was not a lack of tech but the difficulty of building broad backing for its alternative approach.

The farewell blog post says the company failed to raise enough awareness among mainstream web users to convince them to step off Alphabet’s beaten path. But it’s also true that, in recent years, mainstream browsers have been baking in anti-tracking and steadily upping their own splashy privacy claims.

Even Google has said it will phase out third party cookie tracking in its Chrome browser — so the available space for ‘easy’ differentiation around privacy is shrinking. Unless you can clearly and powerfully articulate key technical nuance and complex wider market dynamics related to how user data is passed around in the background.

There is also ongoing regulatory failure in Europe around privacy, despite a recently updated data protection framework, with many national watchdogs failing to grasp the nettle of rampant unlawful online tracking.

The lack of GDPR enforcement against major tech and adtech platforms also means there’s been less succour for those businesses that are making privacy respecting choices than they might have been led to expect, having read the rules on paper.

“We failed to make people truly aware of the problem; we failed to reach a scale that would allow our search engine to be self-financing,” Cliqz writes. “We have reached several hundred thousand daily users. But — and this is the disadvantage of running our own technology — this is not enough to run a search engine, to cover our costs. And most of all, we failed to convince the political stakeholders, that Europe desperately needs an own independent digital infrastructure.”

While the Cliqz browser and search is being shuttered, the company is not closing down entirely — and a spokesman confirmed Ghostery will continue.

Cliqz investor, Hubert Burda Media, which holds a majority stake in the business, said Thursday that the resulting “restructuring” of the business will affect 45 employees — “for whom individual solutions are currently being sought”.

“The 100% Cliqz subsidiary Ghostery, headed by Jeremy Tillman, will continue to bundle Cliqz’s expertise in the area of ​​anti-tracking,” it wrote. “In addition, a team of experts will be formed from Cliqz, which will take care of technical issues such as artificial intelligence, search and the influence of technology on media.”

Burda added that it’s looking at a possible integration of Cliqz’s MyOffrz unit — aka the division that had sought to monetize use of the anti-tracking browser via contextually targeted (and thus privacy sensitive) ads.

In a wider statement on the restructuring, Burda CEO Paul-Bernhard Kallen said: “We have invested in Cliqz for years because we believe that Europe needs its own digital infrastructure to stay fit for the future. Without the necessary political structures at European level for this, however, we will not be able to overcome the superiority of the tech giants from the USA and China. In addition, the Corona pandemic is unlikely to lead to a far-reaching innovation program in Europe in the foreseeable future, so that we can no longer drive this path alone. I very much regret this because the basic idea of ​​establishing a counterweight to the USA and China in the European search sector is still the right one.”

01 May 2020

Bó, the digital bank developed by RBS-owned Natwest, is to shutter

Bó, the digital bank developed by RBS-owned Natwest, is to shutter, just 6 months after launching publicly.

The incumbent bank’s consumer challenger brand was an attempt to build a startup within a larger bank and in the longer term compete with trendy upstart banking apps, such as Monzo, Revolut, Starling and others.

The initial “attack vector” was something akin to a companion banking app and card, with a focus on budgeting, rather than a fully-fledged salary account, although the original ambition was certainly to go a lot further over time. One more recent plan being considered was to reposition Bó as a banking app for teens, a segment thought to be underserved even amongst digital-first providers.

However, as part of announcing its yearly financials, RBS said it would “wind down Bó as a customer-facing brand,” Yahoo Finance reports.

Instead, the bank plans to focus on Mettle, its small business banking challenger brand, which, I understand, had already begun to assimilate Bó after the two respective teams were moved into the same building.

“The circumstances have changed,” RBS CEO Alison Rose told Yahoo Finance. “We’ve always said that we will look to innovate. Clearly in the current situation we’ve had to make prioritisation choices around where we should invest and what we should do to support our existing customers.”

Bó has around 11,000 customers, who are being given what looks like at least a month or two’s notice before their accounts are to due close.

01 May 2020

Streaming service Hooq shuts down, ends partnership with Disney’s Hotstar, Grab and others

Hooq, a five-year-old on-demand video streaming service that aimed to become “Netflix for Southeast Asia,” has shut down weeks after filing for liquidation and terminated its partnerships with Disney’s Hotstar, ride-hailing giant Grab, and Indonesia’s VideoMax.

Hooq Digital, a joint venture among Singapore telecom group Singtel (majority owner), Sony Pictures, and Warner Bros Entertainment, discontinued the service on Thursday. It had amassed over 80 million subscribers in nearly half of the dozen markets in Asia.

“For the past 5 years, we gave you unbelievable thrills, heartrending drama, roaring laughs, awesome action, and more. Our goal was to bring you the best entertainment from here to Hollywood. Our hearts are full of gratitude for all of you who shared the journey with us,” it says on its website.

Hooq publicly disclosed that it had raised about $95 million, but the sum was likely higher. News outlet The Ken analyzed the regulatory filings last month to report that Hooq had raised $127.2 million, and its losses in the financial year 2019 had ballooned to $220, suggesting that it had received more capital.

The streaming service said last month that it could not receive new funds from new or existing investors.

Homepage of Hooq

The service counted India, where it entered into a partnership with Disney’s Hotstar in 2018 and telecom operators Airtel and Vodafone, as its biggest market. The company also maintained a partnership with ride-hailing giant Grab to supply content in its cab, and VideoMAX in Indonesia.

Hooq brought dozens of D.C. universe titles including “Arrow,” “The Flash,” “Wonder Woman” and other popular TV series such as “The Big Bang Theory” to its partners. In India, users began noticing last week that those titles were disappearing from Hotstar.

A spokesperson of Hooq told TechCrunch today that its tie-ups with all its partners including Hotstar have closed. A Hotstar spokesperson did not respond to a request for comment.

Mobile operator Singtel first unveiled Hooq’s liquidation in an exchange filing last month. The Ken reported that the filing left hundreds of employees at Hooq stunned who thought the firm was doing fine financially. Nearly every employee at Hooq has been let go, with select few offered a job at Singtel, according to The Ken.

In an interview with Slator earlier this year, Yvan Hennecart, Head of Localization at HOOQ, said that the company was working to expand its catalog with local content and add 100 original titles in 2020.

“Our focus is mostly on localization of entertainment content; whether it is subtitling or dubbing, we are constantly looking to bring more content to our viewers faster. My role also expands to localization of our platform and any type of collateral information that helps create a unique experience for our users,” he told the outlet.

01 May 2020

Monzo recruits former Amex exec Sujata Bhatia as its new COO

More personnel changes are afoot at Monzo, as the U.K. challenger bank continues to bolster its leadership team.

Specifically, TechCrunch has learned that Sujata Bhatia, a former American Express executive in Europe, has been recruited as Monzo’s new Chief Operating Officer, replacing previous COO Tom Foster-Carter (who left the bank rather suddenly in November to found a startup of his own). Monzo confirmed Bhatia’s appointment, which is still subject to regulator approval, and I understand she is due to start the COO role in late June.

Prior to Monzo, Bhatia spent almost 16 years at American Express. Her most recent position at Amex was Senior Vice President for Global Merchant Services Europe. Before that she was Senior Vice President of Global Strategy and Capabilities, where, according to her LinkedIn profile, she lead a team of 400 people across 23 global markets.

Bhatia’s appointment follows the recruitment of Mike Hudack, the former CTO of Deliveroo and most recently a founding partner at London venture capital firm Blossom Capital. He joined Monzo in March as the challenger bank’s new Chief Product Officer. Going the opposite way was Meri Williams, Monzo’s Chief Technical Officer, who parted ways with the bank a few weeks later citing her wish to voluntarily help with “cost-cutting measures”.

Meanwhile, Bhatia joins Monzo at a somewhat turbulent time for the challenger bank, as it, along with many other fintech companies, attempts to insulate itself from the coronavirus crisis and resulting economic downturn, meaning that the new COO will likely need to hit the ground running.

Last month, I reported that Monzo was shuttering its customer support office in Las Vegas, seeing 165 customer support staff in the U.S. lose their jobs. And just a few weeks earlier, we reported that the bank was furloughing up to 295 staff under the U.K.’s Coronavirus Job Retention Scheme. In addition, the senior management team and the board has volunteered to take a 25% cut in salary, and co-founder and CEO Tom Blomfield has decided not to take a salary for the next twelve months.

Like other banks and fintechs, the coronavirus crisis has resulted in Monzo seeing customer card spend reduce at home and (of course) abroad, meaning it is generating significantly less revenue from interchange fees. The bank has also postponed the launch of premium paid-for consumer accounts, one of only a handful of known planned revenue streams, alongside lending, of course.

With that said, Monzo recently launched business accounts, many of which are revenue generating, with both free and paid tiers. I understand from sources that the number of business accounts opened to date already stands at approaching 20,000.

Related to this, having originally missed out on state aid via the capability and innovation fund designed to introduce more competition in SME banking, Monzo now has a second potential bite of the apple after previous grant winners Metro and Nationwide are returning the money.

As always, watch this space.

30 Apr 2020

The ‘PuffPacket’ could help researchers learn when, how, and why people vape

Vaping is a controversial habit: it certainly has its downsides, but anecdotally it’s a fantastic smoking cessation aid. The thing is, until behavioral scientists know a bit more about who does it, when, how much, and other details, its use will continue to be something of a mystery. That’s where the PuffPacket comes in.

Designed by Cornell engineers, the PuffPacket is a small device that attaches to e-cigarettes (or vape pens, or whatever you call yours) and precisely measures their use, sharing that information with a smartphone app for the user, and potentially researchers, to review later.

Some vaping devices are already set up with something like this, to tell a user when the cartridge is running low or a certain limit has been reached. But generally when vaping habits are studied, they rely on self-report data, not proprietary apps.

“The lack of continuous and objective understanding of vaping behaviors led us to develop PuffPacket to enable proper measurement, monitoring, tracking and recording of e-cigarette use, as opposed to inferring it from location and activity data, or self-reports,” said PhD student Alexander Adams, who led the creation of the device, in a Cornell news release.

The device fits a number of e-cigarette types, fitting between the mouthpiece and the heating element. It sits idle until the user breathes in, which activates the e-cigarette’s circuits and the PuffPacket’s as well. By paying attention to the voltage, it can tell how much liquid is being vaporized, as well as simpler measurements like the duration and timing of the inhalation.

An example using real data of how location and activity could be correlated with vaping.

This data is sent to the smartphone app via Bluetooth, where it is cross-referenced with other information, like location, motion, and other metadata. This may lead to identifiable patterns, like that someone vapes frequently when they walk in the morning but not the afternoon, or after coffee but not meals, or far more at the bar than at home — that sort of thing. Perhaps even (with the proper permissions) it could track use of certain apps — Instagram and vape? Post-game puff?

Some of these might be obvious, others not so much — but either way, it helps to have them backed up by real data rather than asking a person to estimate their own usage. They may not know, understand, or wish to admit their own habits.

“Getting these correlations between time of day, place and activity is important for understanding addiction. Research has shown that if you can keep people away from the paths of their normal habits, it can disrupt them,” said Adams.

No one is expecting people to voluntarily stick these things on their vape pens and share their info, but the design — which is being released as open source — could be used by researchers performing more formal studies. You can read the paper describing PuffPacket here.

30 Apr 2020

Smartphone shipments dropped 13% globally, and COVID-19 is to blame

We knew it was going to be bad — but not necessarily “lowest level since 2013” bad. As Apple was busy reporting its earnings, Canalys just dropped some of its own figures — and they’re not pretty. After two quarters of much-needed growing, the global smartphone market just took a big hit. And you no doubt already know who the culprit is.

The mobile industry joins countless others that have taken a massive hit due to the COVID-19 pandemic, with shipments dropping 13% from this time last year. Here’s a graph for those of you who are visual learners:

Analyst Ben Stanton used the word “crushed” to describe the novel coronavirus’s impact on the mobile market. “In February, when the coronavirus was centered on China, vendors were mainly concerned about how to build enough smartphones to meet global demand,” he writes. “But in March, the situation flipped on its head. Smartphone manufacturing has now recovered, but as half the world entered lockdown, sales plummeted.”

First it was impact on the global supply chain, which is centered in Asia, along with a drop in demand among consumers in China. As Europe, the U.S. and other locations continue to live under shelter in place order, demand in those markets has taken a significant hit. People are stuck inside and many have lost jobs — it’s not really the ideal time to consider shelling out $1,000+ for what still seems a luxury for many.

Samsung regained the top spot, while still losing significant numbers. Both it and the number two company, Huawei, were down 17% for the quarter. Apple, at number three, dropped 8%. Chinese manufacturers Xiaomi and Vivo saw some gains, at 9- and 3%, respectively.

There are bound to be rough times ahead as well. Per Stanton, “Most smartphone companies expect Q2 to represent the peak of the coronavirus’ impact.” Apple noted the uncertainty of its own earnings by opting not to issue guidance for next quarter.

30 Apr 2020

Walmart is piloting a pricier 2-hour ‘Express’ grocery delivery service

Record usage of grocery delivery services amid the COVID-19 pandemic has led to delayed orders, fewer open delivery windows, and an inability to even book a delivery time slot, on occasion. Walmart now hopes to capitalize on the increased demand for speedier delivery with the introduction of a new service that allows consumers to pay to get to the front of the line. The retailer confirmed today it’s launching a new Walmart Grocery service called “Express” which promises orders in 2 hours or less for an upcharge of $10 on top of the usual delivery fee.

The service has been in pilot testing across 100 Walmart stores in the U.S. since mid-April.

Some Walmart customers may have recently received a push notification alerting them to the launch.

To use Express delivery, you first fill your online Walmart Grocery cart with the $30 minimum required for delivery orders or more. At checkout, you’ll see an option beneath the calendar where you pick a delivery date to select the Express service. In many cases, there may no other standard delivery time slots available for the current day or even several days out, which makes the Express service even more appealing to shoppers who need their orders sooner.

Though Walmart is officially promoting Express as a “two-hour” delivery service, in the weeks it’s been piloting the program Walmart has been able to deliver these orders within 56 minutes, on average.

In our tests, we were shown an Express fee of $18.90 to receive a delivery in “55 mins or less,” the app informed us today, April 30. There were no other fees. Without choosing the Express option, the next available time slot was not until next week, on Monday, May 4.

A price of $18.90 is close to — but is not exactly — a $10 increase over Walmart’s typical delivery fees of $7.95 or $9.95, depending on time of day. But we understand the plan is to make Express a flat $10 upcharge moving forward. (Walmart hadn’t been planning to officially announce the launch until next week, so pricing is being updated.)

Like Walmart’s other grocery deliveries, Express deliveries are handled by Walmart’s external network of delivery partners, which vary by market. The retailer won’t comment on if those additional fees are split with their partners, or how, if so.

There could be backlash against a system like this, given how it favors a wealthier customer at a time when food and other critical supplies have run short. During the pandemic, store shelves have often been bare as consumers hoarded things like toilet paper, hand sanitizer, and Lysol cleaners. Now, consumers are being warned that meat shortages are expected soon.

In addition, the pandemic has already exposed the income divide between those who can afford to shop online and low-income customers, who can only use their SNAP benefits (food stamps) in physical stores — except in a handful of states where a USDA pilot has been running. And now those with the means will be able to gain another advantage: paying to get to the limited supplies first.

Walmart says it’s doing things to mitigate these types of concerns, however.

For items where the inventory is so limited it can’t guarantee delivery, it’s removing their availability from the online grocery service. Plus, the retailer says it’s not pushing back standard delivery orders to accommodate the high-paying Express customers. Instead, the Express service is being made available on top of Walmart’s existing grocery pickup and delivery capacity.

The Express service wasn’t dreamed up because of the pandemic, Walmart says, but it did play a role in terms of the timing of the launch.

“The demand that we’ve seen during the coronavirus pandemic is making us push forward and expedite the development of some services that we may have been thinking about,” a Walmart spokesperson explained. “But demand has pushed us to innovate more quickly,” they added.

Walmart is not alone in experiencing a crush of online grocery orders due to the COVID-19 pandemic.

The company and others have seen a record number of downloads for their grocery apps in recent weeks. In fact, demand for online grocery as well as other e-commerce orders has been so great that Walmart hired 150,000 new workers out of a pool of over a million applicants a full six weeks ahead of schedule, and is now hiring 50,000 more.

Meanwhile, Walmart’s online grocery rivals — Shipt, Instacart and Amazon — have also been hiring hundreds of thousands of new shoppers between them. Amazon had to implement a waitlist system for new Amazon Fresh and Whole Foods Market pickup and delivery customers due to the rise in online grocery shopping. And Instacart made several adjustments to its app to help better prioritize orders and open up more delivery windows.

In Walmart’s case, its ability to launch Express isn’t solely due to its new hires, we’re told.

The company already employs a workforce of “personal shoppers” who dedicate themselves to pulling for online grocery orders. Walmart says Express is powered by these personal shoppers, only some of which may be the newly hired store associates.

Walmart intends to test Express in its pilot markets before rolling out the service further across the U.S.