Category: UNCATEGORIZED

08 Apr 2020

Visa backs open banking and compliance platform Railsbank

Railsbank, the open banking and compliance platform, has picked up further investment, following the company’s $10 million Series A in September 2019.

This time backing comes from Visa — a strategic investment, if you will — along with Global Brain, a venture capital firm based in Tokyo, Japan. The exact amount isn’t being disclosed, though sources peg it as “several million” U.S. dollars.

In addition to investment, Railsbank is announcing that it has signed a 5 year partnership with Visa to deliver Banking as a Service (BaaS) innovation in Southeast Asia, and recently became a Visa “principal issuing” member.

“Being a principal Visa member and by joining Visa’s Fintech Fast Track Programme, Railsbank can now access Visa’s growing partner network, technologies and experts, enabling Railsbank’s customers to rapidly and effectively launch Visa based products throughout Asia and beyond,” explains the company.

Railsbank co-founder and CEO Nigel Verdon, who previously founded Currencycloud, says the partnership with Visa signals the fintech’s intent to be “the most innovative banking platform business” in Asia-Pacific. “Our API focussed platform is the simplest way for any business or brands to quickly conceptualise, build and launch digital finance products that easily incorporate Visa’s product suite and capabilities,” he adds.

To that end, Railsbank positions itself as a “utility” on which other companies — spanning fintech upstarts, challenger brands, to incumbent banks that want to re-factor their tech — can build and sell various financial services or add fintech features to their products.

When the company closed it Series A, Verdon likened it to what Amazon has done for data centres with AWS. “Railsbank is a utility for the compete financial services backend: platform, connectivity, operations, scheme memberships (e.g. Visa), regulation, and compliance,” he told me at the time.

Cue statement from Naoki Kamimaeda, Partner and Europe Office Representative of Global Brain Corporation: “We see huge potential in Railsbank’s vision and open banking platform. Corporates, especially in Asia, are more willing to have banking services and Railsbank can provide them with a turnkey solution for this. We are very excited to join Railsbank’s bold vision and look forward to actively supporting its expansion and penetration in Japan and Asia.”

Railsbank is headquartered in London, but also has offices in Singapore, Lithuania, the Philippines, Vietnam and Sri Lanka. Meanwhile, I understand that it could announce U.S. expansion plans in the coming weeks.

08 Apr 2020

Uber for Business expands its corporate Eats delivery feature to 20 more countries

Uber for Business, a platform designed for corporate customers, is expanding its food delivery Eats product to more than 20 countries this year, in response to a surge in demand as more employees work from home during the COVID-19 pandemic.

The expansion kicks off Wednesday, starting with Brazil, Canada, France and the UK.

The ride-hailing company launched Business for Uber in 2014 to give companies a tool that would streamline payments for rides taken by their employees and clients. In 2018, the platform added a corporate version of its on-demand Uber Eats app, which lets companies set meal programs so employees can order food at certain times and locations and create automatic spending allowances.

Uber had plans to expand the business version of Eats. Uber said it accelerated those plans in the wake of the COVID-19 pandemic, which has prompted governments around the world to issue stay at home orders that has millions of employees working remotely.

In March, active Uber for Business customers using Eats grew 28% from the previous month, according to the company.

Uber for Business has also added new features to Eats. Employees can now use their individual
corporate cards and manage orders through a business profile on the Uber Eats app or website.

08 Apr 2020

Rakuten Mobile’s low-cost data plan fully launches in Japan

Rakuten Mobile announced the full commercial launch of its low-cost data plan in Japan today. Priced at 2,980 yen (about $27) per month, the plan gives users unlimited calls and data where Rakuten has its own networks. The company also raised the amount of domestic roaming data in response to increased usage of remote working and online education tools.

Earlier this week, Prime Minister Shinzo Abe declared a state of emergency in seven prefectures, including Tokyo, after a new wave of COVID-19 cases in March. The order gives prefectural leaders the power to request closure of stores and businesses considered non-essential. Public schools in Tokyo and surrounding areas closed earlier this year and are not expected to re-open until early May.

In addition to serving increased need for online services during the pandemic, Rakuten Mobile’s pricing may also help it compete against Japan’s largest carriers–NTT Docomo, KDDI and SoftBank. Rakuten Mobile uses what the company says is the world’s first virtualized mobile network, which requires less hardware infrastructure, lowering deployments costs and in turn allowing the company to offer more affordable rates.

Last year, the company said it will have a total of 4,000 edge servers in Japan by the mobile service’s launch. Rakuten Mobile expects its network to cover all of Japan by next March.

Called Rakuten UN-LIMIT 2.0, the company’s current plan gives users 5GB of roaming data in areas where Rakuten Mobile has partners, and unlimited roaming data at a maximum speed of 1Mbps after the limit is reached. The original Rakuten UN-LIMIT plan offered 2GB of domestic roaming, and maximum 128kbps speed.

08 Apr 2020

Phos, the UK fintech that offers a software-only POS for smartphones, raises €1.3M

Phos, the U.K. fintech that offers a software-only PoS so that merchants can accept payments directly on their phones without the need for additional hardware, has raised €1.3 million in funding. The round was led by New Vision 3, an early-stage VC based in Bulgaria (where a part of the Phos team is based), with participation from a number of unnamed angel investors.

It brings the total raised by Phos to date to €2.5 million, and will be used to grow the development team. This will see new features introduced, such as ‘PIN on Phone’, a Software Development Kit (SDK), and a new integrated loyalty system.

Founded in 2018, Phos has developed software that turns any NFC-equipped Android device into a payments terminal, negating the need for additional hardware and reducing total cost of ownership. The startup says its solution is quick to deploy, and is “uniquely” phone and bank agnostic i.e. any bank can act as the acquirer.

“Millions of traders and merchants do not accept card payments because they find the current hardware inconvenient or expensive,” Phos co-founder Ivo Gueorguiev tells TechCrunch. “Most of the merchants who accept card payments find the cost of ownership of the hardware high, [while the] current POS hardware offers no additional value, with the exception of very expensive smart terminals like Clover”.

To remedy this, Gueorguiev says Phos’ technology accepts contactless card payments directly on Android phones and other Android devices without the need for additional hardware, as well as helping merchants make better use of data.

“We offer merchants an alternative to old and expensive technology, namely [by using] devices they already own – their phones,” he explains. “We also offer merchants the ability to use their transaction data for other business applications. This includes e-commerce tools, marketing automation, loyalty, payroll, and more.

In terms of go-to-market, Phos is focused on a B2B model, seeing the fintech work with partners to distribute the product, such as banks, acquirers, PSPs/ISOs, large direct merchants, and platform players.

“The final user of the product will be mostly merchants at the long tail of the business, who are notoriously difficult to reach in a cost effective way,” adds Gueorguiev.

He cites use cases as small merchants and market traders, where traditional POS solutions are not appropriate due to costs and maintenance issues; direct sales and multilevel marketing; couriers and delivery services (“in certain markets ‘pay on delivery’ is still a predominant payment method with over 90% in cash,” says Gueorguiev); tradespeople; taxi drivers; insurance field sales; and even large retailers that can empower sales people to close sales in the aisles and reduce queues.

Adds Konstantin Petrov, Partner at NV3: “We are very happy to lead the investment round in phos and truly believe in the high potential of the company. The all important prerequisites for success are there: a strong and visionary team with years of experience in the field, a huge under-served market of small merchants who do not accept payments other than cash and an innovative technology providing first-mover advantage. In addition, fintech is considered a strategic vertical in the investment strategy of NV3 Fund, so phos is clearly a perfect add to our portfolio.”

08 Apr 2020

MyBuddy.ai, a virtual tutor for kids learning English, raises $1 million seed round

MyBuddy.ai, a startup that develops virtual tools to help kids learn English, announced today that it has raised $1 million in seed funding from LETA Capital. The capital will be used to expand into new markets and develop new features including mini-classes about health.

The San Francisco-based company’s app features a AI-based virtual tutor called Buddy who coaches kids through a series of exercises. According to MyBuddy.ai, there are 500 million children around the world who want to learn English, but don’t have someone to practice the language with. It claims that its app has been downloaded more than one million times since launching two years ago.

In a press statement, MyBuddy.ai co-founder and CEO Ivan Crewkov said, “The demand for online education is rising sharply due to the pandemic. This has exacerbated the chronic shortage of qualified English language teachers needed for half a billion kids struggling to learn English as a second language. Our AI-powered tutor Buddy can handle the mundane part of their work. He provides unlimited practice of spoken English, can scale to millions of students and is always available.”

Last month, MyBuddy.ai merged with Edwin, an edtech startup that also focuses on learning English for non-native speakers and whose investors include General Catalyst, Y Combinator and Google Assistant Investments Program. Edwin’s products included a chatbot based on adaptive learning and natural language understanding AI, and an on-demand tutoring service. The combined company kept the name MyBuddy.ai and is focused on integrating technology from both startups into the Buddy app.

08 Apr 2020

Tesla to cut salaries, furlough workers as COVID-19 shutdowns extended to May 4

Tesla is suspending production at its U.S. factories until May 4 due to the COVID-19 pandemic, prompting the company to cut pay for salaried employees between 10% and 30% and furlough workers, according to an internal email sent Tuesday night and viewed by TechCrunch.

Pay cuts for salaried employees — which ranges from 30% for vice presidents, 20% for director-level executives and 10% for the remaining workforce — is expected to be in place until the end of the second quarter, according to the email. The salary cuts and furloughs will begin April 13. Employees who cannot work from home and have not been assigned critical onsite positions will be furloughed until May 4, according to the email.

“While we are continuing to keep only minimum critical operations running, we expect to resume normal production at our U.S. facilities on May 4, barring any significant changes,” the email from Tesla’s human resources department head Valerie Workman. “Until that time, it is important we take action to ensure we remain on track to achieve our long-term plans.”

Tesla operates a number of factories and facilities throughout the U.S., namely its main assembly plant in Fremont, Calif., its Nevada gigafactory that produces battery packs and electric motors for the Model 3 and its factory in Buffalo, New York, which makes solar products.

“This is a shared sacrifice across the company that will allow us to progress during these challenging times,” the email read.

Furloughed employees will remain employees of Tesla without pay. They will their healthcare benefit. The email directs furloughed employees to apply for unemployment benefits.

Tesla said in the email to employees that it will also put any merit-based actions such as equity grants on hold.

Tesla suspended production at its Fremont factory beginning March 23, a week after a shelter in place order went into effect in Alameda County due to the COVID-19 pandemic.

Some basic operations that support Tesla’s charging infrastructure and what it describes as its “vehicle and energy services operations” has continued at the factory, which under normal circumstances employs more than 10,000 people. About 2,500 workers are still working at the plant.

Tesla said in March that it had enough liquidity to weather the shutdown caused by the COVID-19 pandemic. Its cash position at the end of the fourth quarter was $6.3 billion before its recent $2.3 billion capital raise.

“We believe this level of liquidity is sufficient to successfully navigate an extended period of uncertainty,” Tesla said.

The company had available credit lines worth about  $3 billion, including working capital lines for all regions as well as financing for the expansion of its Shanghai factory at the end of the fourth quarter of 2019.

08 Apr 2020

Australian startup SafetyCulture nabs $800 million valuation on $35.5 million round

SafetyCulture, the Australian enterprise software company that manages security and compliance checks at companies around the world, has raised $35.5 million at an $800 million valuation in its latest round of funding.

Nearly half of the new money was meant to provide liquidity to employee shareholders who had been with the company over three years, according to a person familiar with the transaction.

The round was led by the Australian growth capital investor TDM Growth Partners, with participation from other local Australian investors like Blackbird Ventures, Skip Capital (the firm created by Atlassian co-founder and co-chief executive, Scott Farquhar and helmed by his wife, Kim Jackson) and former Australian prime minister Malcolm Turnbull and his wife.

In all the company has raised over $100 million for its compliance software.

“This is an exciting milestone for us to achieve as a company, especially during uncertain times like these,” SafetyCulture founder and CEO Luke Anear said in a statement. “We’re particularly happy about giving employees the opportunity to sell some of their equity as a reward for all their hard work and continued loyalty.”

Over 26,000 companies in 85 countries use the iAuditor app to make safety checks every year. The company just crossed the cash-flow positive threshold and has operations in Kansas City, Sydney, Townsville, Manchester and Manila.

The new funding will be used to continue the company’s product development as it looks to move from being a security and safety checklist to a more robust collaboration and communication platform, the company said.

“Today’s announcement continues what has been 12 months of hyper growth for SafetyCulture’s Americas headquarters in Kansas City,” said Bob Butler, General Manager of SafetyCulture Americas. ” The North American market currently makes up around 40% of our customers and this significant injection of capital enables us to accelerate product development for items customers need, along with the talent and marketing needed to scale our business to serve more customers and have a greater impact on safety and quality for workers all around the US.”

In light of the COVID-19 epidemic, the company said it would offer its premium safety audit product and other features free for six months to healthcare, emergency, education, and volunteer organizing companies and on-profits.

SafetyCulture’s current customers include: Emirates, Coca-Cola, GE, IKEA, Unilever, BHP Billiton and Accor. SafetyCulture.

08 Apr 2020

Silicon Valley Bank only started processing stimulus loan applications today

In a sign of just how broken the process is for startups looking to receive stimulus dollars, Silicon Valley Bank, the bank that claims “more innovative startups bank with us than any other bank,” only just began processing claims today.

“Since the CARES Act and the PPP were announced, we have been hard at work advocating for our clients to have access to this funding. We have been working around the clock to develop a process that works for our clients. Thousands of companies have indicated interest in the last several days,” a spokesperson wrote in an email. “We are currently accepting and processing PPP applications and continue to receive a high volume of interest. We will continue to listen to our clients and do everything we can to support their success.”

The stimulus loans that startups hope to access were created to save jobs at companies affected by the government’s closure of non-essential businesses. The initiative is part of a broad range of measures meant to “flatten the curve” of the COVID-19 epidemic.

For startup companies, the loan package has proven to be a source of nearly as much consternation as the government’s response to the COVID-19 outbreak.

“I’m a startup founder who banks with Silicon Valley Bank,” wrote one tipster. “They are totally dropping the ball on the Paycheck Protection Program. Other banks began accepting applications on Friday, it’s now Tuesday and no word from SVB. Really bad for startups.”

For its part, Silicon Valley Bank said it was working around the clock to make sure its customers were able to access the federal money.

Many companies and their investors are confused about whether they are even eligible for stimulus money — and if they are eligible whether they should apply. Investors have refused to go on the record about the advice they’re giving to their portfolio companies.

Perhaps the clearest view of the conundrum startups face has come from the Los Angeles-based investor Mark Suster, who “open-sourced” his own firm’s advice on how to approach the Paycheck Protection Loans — the $. 349 billion small business lending program at the heart of the CARES Act.

Small banks aren’t the only ones having problems getting those much-needed stimulus dollars in the hands of the companies that desperately need them. Several businesses have been stymied in their attempts to receive loans through applications to larger banks.

Customers at Bank of America href="https://twitter.com/Drkcbugg/status/1246126907244118017?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1246126907244118017&ref_url=https%3A%2F%2Fwww.vox.com%2F2020%2F4%2F7%2F21209584%2Fpaycheck-protection-program-banks-access"> have reported being unable to apply for the government-backed loans from the program without having an existing line of credit with the bank.

And those aren’t the only problems. The Small Business Administration, tasked with overseeing the loan process, is not equipped to dole out the nearly $2 trillion in government funds that are expected to flow through the agency.

“If you can’t get the loan today or tomorrow, don’t worry,” Treasury Secretary Steven Mnuchin said Tuesday on Fox Business. “There will be money. And if we run out of money, we’ll come back for more.”

Meanwhile startup entrepreneurs are left holding the bag. And their concerns are warranted. Even by the standards of other financial services firms, the Silicon Valley Bank response was slow. The loans became available on Friday and SVB only started issuing loans on Tuesday of the following week.

When asked when SVB first made the loan applications available, the company said it started this morning.

“Due to the high volume, each company’s randomized notification of the ability to apply did not appear all at the same time,” a company spokesperson wrote in an email.

It’s a sign of a broader failure in the market. As one entrepreneur wrote in an email earlier today:

“Lots of startups (mine included) bank with SVB. The PPP loans are given out on a first come first serve basis – so their screwup might result in thousands of startups not getting these critical loans and we will have to lay people off.
SVB promised to have the program up and running by 4PM PST yesterday. At 5PM PST they put a weak ass message on their website (link below) saying they regret missing their own deadline.

There has been no subsequent communication from them and their phone lines are all disconnected. Relationship managers are not responding to emails or calls either.

LOTS of startup founders I know are furious, and rightfully so. We are going to lose 2.5x months payroll because our bank fucked up. It is ridiculous and we would expect better from a bank that prides itself on serving startups. Main street banks like Bank of America and Chase had their PPP applications up and running on Friday (April 4th) but only for existing clients, so all of us startups who were dumb enough to rely on SVB are FUCKED. Switching to a new bank is not an option because a) all the branches are closed and b) the KYC process takes a couple of weeks so it’s too late.”

08 Apr 2020

Livongo stock jumps over 10 percent on revised earnings guidance, pointing to digital health boom

Livongo Health’s stock jumped over ten percent on a day that saw most exchanges tumble after a day of crazy volatility.

The digital diagnostics and therapeutics company is benefiting from booming demand for digital health services as remote medicine takes center stage for beleaguered health care providers looking to keep treating patients while also responding to the COVID-19 epidemic.

Livongo, a provider of behavioral management treatments and diagnostic tools for chronic conditions including diabetes, hypertension, weight management, and mental health, sits squarely in the center of current medical needs.

The company announced a revised preliminary guidance for its first quarter 2020 revenue to be in the range of $65.5 million to $66.5 million versus prior guidance of $60 million to $62 million according to the company.

The better-than-expected results sent the stock surging in trading on Tuesday, jumping $3.07 per share to close at $33.16, a better than ten percent gain even as the major indices fell in late trading.

“We began 2020 well positioned to pursue our mission of empowering people with chronic conditions to live better and healthier lives, and now more than ever, our efforts are necessary to support our Members and Clients through the COVID-19 pandemic,” said Zane Burke, Livongo’s chief executive, in a statement.

“Our record Client launches of over 620 in the first quarter and Member enrollment are ahead of expectations and we continue to see strong demand in our pipeline. Livongo is in the unique position of providing assistance to some of the most vulnerable populations, people with chronic conditions, and according to last week’s CDC report, 78 percent of people who were admitted to the intensive care unit due to COVID-19 had at least one pre-existing health condition.”

Since the COVID-19 outbreak began in late December, digital health startups have seen demand soar. Everything from telemedicine consultations to digital diagnostics and remote monitoring and triaging of health conditions has seen record growth.

Livongo is an early, public, beneficiary of a trend that’s playing out in private startups as well. That’s reflected in recent rounds for telemedical startups like K Health, which raised $48 million in a Series C round. Or in the financing for the Seattle-based startup 98point6, which raised $43 million in a Series D funding round.

“Virtual care plays an important part in enabling social distancing to help flatten the curve and slow the spread of COVID-19,” said Brad Younggren, MD, chief medical officer of 98point6, in a statement. 

08 Apr 2020

Hong Kong fintech startup Neat raises $11 million Series A to give small companies more banking services

Neat, a Hong Kong-based fintech startup, announced today that it has raised a $11 million Series A to help small businesses do cross-border banking. The round was led by Pacific Century Group, with participation from Visa and MassMutual Ventures Southeast Asia, and returning investors Dymon Asia Ventures, Linear Capital and Sagamore Investments.

Neat also announced a strategic partnership with Visa, which means that in the next few months Neat will start issuing Visa credit cards to SMEs and startups.

This brings Neat’s total funding to $16.5 million, including its seed round announced at the end of 2018.

Like San Francisco-based Brex, which achieved a $2.6 billion valuation last year, Neat focuses on giving startups and small businesses a more efficient, online alternative to traditional banking.

Its services allow them to open business accounts for multiple currencies online, send and receive payments from different countries and apply for corporate credit cards. Neat’s new funding will be used for expansion, with a focus on Southeast Asian customers that do trade with European companies. Last year it opened a Shenzhen office to serve Chinese export businesses, as well as an office in London for Western European companies that trade in China.

Neat co-founder and CEO David Rosa told TechCrunch that businesses are still looking to digitize more of their operations despite the worldwide impact of the COVID-19 pandemic. “Neat is serving entrepreneurs around the world that trade with Asia. Before they may have fitted visits to the bank into their business trips to Hong Kong, this is no longer an option,” he said.

Corporate credit cards can be difficult for startups and SMEs to get because they typically need about three years of audited financials to qualify even for low spending limits, Rosa said. Employees often cannot get a corporate card because their managers do not have the tools to control their spending limits, making reimbursement more difficult. Neat’s partnership with Visa aims to solve many of the problems they encounter (it also offers a Neat Mastercard). In the future, Neat will launch tools for automated payroll, accounting and logistics.

In a statement, MassMutual Ventures managing director Ryan Collins said, “We’re proud to support Neat in the company’s vision to support entrepreneurs. There is a clear demand for better financial products for SMEs, especially when it comes to cross-border payments and trade, and we’re confident that Neat’s passionate and innovative team will deliver.”