Category: UNCATEGORIZED

19 Nov 2019

How Airbnb handles discrimination claims

When disability rights lawyer Haben Girma, who is blind and deaf, booked an apartment in London via Airbnb last month, she says the host cancelled her reservation after she disclosed that her guide dog would be joining her.

Prior to the cancellation, Girma and the host, Kirk Truman, had a lengthy exchange over the course of about a week-and-a-half in which Girma explained her situation, as well as educated the host about Airbnb’s non-discrimination policy that protects both her and her guide dog, the Americans with Disabilities Act and the Equality Act in the U.K., she told TechCrunch.

Despite this discussion, which TechCrunch has read and reviewed, Truman continued to express concern, saying, “I think my freeholder would be really unhappy with me if he found out that I had somebody stay in the flat with a dog/guide dog.”

The discussion continued, with Truman saying that “it should all be fine.” In the same message, he added that, had he “known when you first requested to book about you bringing your guide dog, I would’ve spoken to you about all we’ve discussed before proceeding with the booking.”

But ultimately, a couple of weeks later, Truman canceled Girma’s reservation. He justified the cancellation by saying the property would be undergoing some work during her scheduled stay, according to the conversation reviewed by TechCrunch. However, Girma says when her friend tried to book the same dates at that property five days later, Truman accepted the reservation.

When reached for comment about why Truman accepted her friend’s reservation for those same dates, Truman told TechCrunch via email his property has a leak and that the repairs are supposed to happen this coming weekend (November 23-24), which is when Girma was originally scheduled to stay at his flat.

“These dates were changed to this week by the contractor but then again changed to this coming weekend and are likely to be delayed into next week,” Truman said. “I should also add, that I also had to cancel another booking due to the issues with the leak as it happened again quite recently.”

It was when Girma found out Truman accepted her friend’s reservation for the same dates that she reached out to Airbnb. The company expressed remorse and told Girma that it would review the situation to determine if Truman deserved a warning, account suspension or permanent removal from the platform.

“For privacy reasons we can’t share what will happen after the review, but we want you to know that we are committed to fighting discrimination and ensuring that the Airbnb community is open and accessible to everyone,” an Airbnb customer service representative named Matt wrote to her in a message reviewed by TechCrunch.

But Girma took issue with the fact that Airbnb said it would keep the resolution of the review process quiet.

“Telling victims of discrimination that the result of the review process is private contributes to guests feeling like the platform is not safe,” Girma told TechCrunch via email. “We want to know if the company decides to protect discriminatory hosts. The company needs to be transparent with victims of discrimination.”

Girma proceeded to engage in a discussion with Airbnb, in which the company continued to say that its privacy policy prohibited it from communicating the results of the investigation to her. Airbnb offered to help her find a new place to stay, but Girma said she was not interested.

“I’m interested in whether or not Airbnb will take action, and I’m deeply disappointed that the company has chosen not to tell me what will be done in this incident,” Girma wrote to Airbnb.

In response, Airbnb reiterated that it would not disclose what actions it took with Truman. About one week later, however, Airbnb changed its course and let her know that the company took the route of host education. Additionally, Airbnb said Truman was now aware that future violations could result in his removal from the Airbnb platform.

But Girma said she had already gone out of her way to educate the host about Airbnb’s policy, as well as the ADA and the U.K.’s Equality Act.

“He knew it would be against your policy, and still canceled my reservation,” Girma wrote to Airbnb. “He claimed it was because the flat would have construction during my dates. My nondisabled friend then applied to stay at the flat for the exact same dates, and Kirk immediately accepted my friend’s reservation. All of this is in the records I sent to you.”

Haben Girma walks with with Mylo, her seeing guide dog near a park with freshly cut, green grass and trees in the background.

Haben Girma with Mylo, her seeing guide dog

Girma then expressed dismay that Airbnb had chosen not to remove Truman and asked the company to reconsider. Shortly after sending that message, Girma got in touch with TechCrunch.

Following an inquiry from TechCrunch, Airbnb said it would suspend Truman for 30 days:

“To use our platform, Airbnb community members must commit to treat all fellow members of this community, regardless of disability, race, religion, national origin, sex, gender identity, sexual orientation or age, with respect, and without judgment or bias. We have suspended this host and sincerely thank Haben both for reporting this incident and for her past work to help Airbnb’s team better serve the disability community.”

In determining what action to take, Airbnb concluded that what Truman did fell into the category of discriminatory impact versus discriminatory intent. So, if a host calls the guest the N-word, that’s discriminatory intent and impact, which would result in immediate removal from the platform. Discriminatory impact, according to Airbnb, is how it sees this situation between Girma and the host. Airbnb’s theory is that Truman is not irredeemable and can learn from this situation. And, if he doesn’t, then he may be removed entirely.

“I understand the implication yes, though this was not why Haben’s booking was cancelled in the first place,” Truman told TechCrunch. “I have written to Airbnb to appeal against this decision as I feel there appears to have been a misunderstanding.”

Airbnb has since notified Girma of the resolution, which entails the aforementioned 30-day suspension, as well as a re-education of its policies. However, she says this is a “gentle” punishment.

“Responding to violations by educating hosts again and again creates a culture where hosts know they can get away with discrimination,” Girma said. “And if they are extremely unlucky the worst that will happen is a thirty-day suspension.”

Even more alarming, Girma said, is that Airbnb told her the company has instructed Truman that any similar violation “may result” in his removal.

“Airbnb cannot even commit to removing Kirk if he does this again,” she said. “I’m deeply concerned about the lack of enforcement.”

Airbnb has since offered Girma money to cover her costs of seeking accommodation elsewhere, but she says she does not plan to accept any compensation.

What Girma would prefer, she told TechCrunch, is for Airbnb to commit to making the complaint process transparent to victims, strictly enforce the accessibility policy and remove hosts who violate it.

“The company has thousands and thousands of hosts; why is Airbnb so intent on protecting a host that knowingly violated policies and discriminated against a disabled guest?” Girma wondered. “Airbnb has a systemic enforcement problem. Knowingly violating Airbnb policy apparently won’t even get hosts removed from the platform. Airbnb policy is to not tell victims of discrimination the results of complaint reviews. How will guests ever feel safe using Airbnb when we know hosts that violate Airbnb’s own policies stay on the platform?”

Airbnb has long faced issues with discrimination. In 2016, the company announced product and policy changes aimed at eradicating racist behavior. That included a new non-discrimination policy and a mandatory community commitment to treat fellow platform members with respect and without judgment and bias.

It’s worth noting Airbnb has also made some positive changes on the accessibility front. Last March, it added accessibility filters to make it easier for people with disabilities to find accessible travel accommodations, such as places with step-free entry and entryways that are wide enough to accommodate a wheelchair.

But despite Airbnb’s attempts to educate hosts and create a platform that fosters inclusivity, it’s clear that not all hosts are on board, which is still resulting in discrimination. If you’ve experienced discrimination on Airbnb, please get in touch with me at megan@techcrunch.com.

19 Nov 2019

Sundance Institute’s Co//ab offers online education and feedback for filmmakers

The Sundance Institute is looking to reach a broader community of up-and-coming filmmakers with a new website called Co//ab.

The institute’s chief product officer Tara Hein-Phillips told me that a small pilot version of the site first launched early in 2018, before beginning a “proper beta” in November of that year. And it spent a full year in beta testing — growing to 20,000 members — before Sundance took the label off earlier this month.

Hein-Phillips described Co//ab as an extension of the institute’s existing artist’s programs — leveraging the internet so that the programs can “have more impact.” There are plenty of other filmmaking tutorials out there (I’m both tickled and tempted by the existence of this David Lynch MasterClass), but she said they tend to be “inspirational,” whereas Co//ab is designed to be “more practical, more hands-on.”

“We really wanted the sweet spot to focus around works in progress — to give artists a completely safe and trusted space with other artists to take that work to the next level,” she said. “That’s its whole purpose in the world.”

So Co//ab offers a general library of instructional videos, but also more in-depth courses and master classes. There’s also an opportunity to participate in monthly challenges (the current one involves rewriting an unsatisfying final scene) and to share scripts and films for feedback from other members of the Sundance community.

Asked about whether that feedback ever gets too harsh, Hein-Phillips noted that there’s a very “hands-on” community manager.

“We really do work to cultivate the spirit of generosity,” she added. “In part, it’s a little bit in reaction too what we’ve seen in online community today. We’re really trying to allow artists to redefine what online community is … We’re seeing that really happen. We get so little negative feedback toward other people.”

Access to the video library is free, with pricing starting at $10 per month for a membership that includes members-only webinars and feedback on your work. There’s an additional fee for the individual classes — but Hein-Phillips noted that Co//ab will be offering need-based scholarships to 20% of all participants.

“We’re clearly a not-for-profit,” she said. “Our goal is not to make money with this. We’d like it to be self-sustaining, and if it did happen to make money, that would filter back to our artist’s programs.”

19 Nov 2019

Lucence raises $20 million Series A for its non-invasive cancer screening technology

Lucence Diagnostics, a genomic medicine startup that develops non-invasive tests for cancer screening, announced today that it has raised a $20 million Series A led by IHH Healthcare, one of the world’s largest integrated private healthcare groups. Other participants included SGInnovate and returning investors Heliconia Capital (a subsidiary of Temasek Holdings), Lim Kaling and Koh Boon Hwee.

The round will be used for scaling Lucence’s labs, hiring and making its products commercially available to more patients in Asia and North America.

The funding will also support two prospective clinical trials. One will focus on its technology’s sensitivity to actionable variables in late-stage cancer patients, while the other will evaluate its use for early-stage detection in several types of cancer, including lung, colorectal, breast and pancreatic. Lucence is currently designing a study that will involve 100,000 participants to validate its early-stage detection test. It will recruit its first patient in the middle of next year and launch in the United States and Asia.

Together with its seed funding, this round brings Lucence’s total raised so far to $29.2 million.

Lucence’s tests are currently used by physicians in Southeast Asia and Hong Kong, and it plans to expand further in North America and East Asia. Its lab in Singapore has received both CLIA certification and CAP accreditation, which means its tests can be used by doctors and patients in the United States. It is also currently building a lab in the Bay Area to decrease turnaround times for patients.

Headquartered in Singapore, with offices in San Francisco, Hong Kong and Suzhou, China, Lucence was founded by CEO Dr. Min-Han Tan, an oncologist, and spun out from Singapore’s Agency of Science, Technology and Research (A*STAR) in 2016. Two years later, it launched LiquidHALLMARK, which the company describes as “the first and only clinical sequencing blood test that detects both cancer-related genetic mutations and cancer-causing viruses with a single assay” and looks for signs of fourteen types of cancer. The company says LiquidHALLMARK has been used by oncologists for 1,000 patients in Asia so far.

Other genomic sequencing startups that have developed tests that screen for cancer risks and signs include Sanomics, Prenetics, Guardant and Grail. Lucence’s differentiators include its proprietary amplicon-sequencing, which examines specific genomic regions for variations, including mutations linked to cancer. The company describes its tests as a “Swiss Army knife,” because it can be used for cancer screening, diagnoses, treatment selections and monitoring.

In a statement, Dr. Kelvin Loh, the CEO-designate of IHH Healthcare, said “liquid biopsy is a game-changer in our endeavor to provide cancer treatments with better, value-driven outcomes through precise treatment selections and more affordable care. Our investment in Lucence will provide IHH patients with better access to this advanced technology.”

19 Nov 2019

Scooter maker Superpedestrian raises $20 million as it gears up to launch

Superpedestrian, the startup working with a handful of scooter operators to deploy vehicles that can perform self-diagnostics, just raised a $20 million round from Spark Capital, General Catalyst, Hanaco Ventures and Empire Angels. This brings Superpedestrian’s total funding to $64 million.

Superpedestrian has yet to announce its operating partners, but is on track to launch in multiple markets in January.

Superpedestrian scooters can last up to seven days without recharging, assuming about five to six rides per week, its CEO Assaf Biderman told TechCrunch. But its key offering is the vehicle intelligence platform, which is designed to detect more than one hundred situations that could lead to malfunction, triage each issue and then determine what response to take in order to prevent vehicle damage and rider injury.

“The vehicle is constantly asking itself if it’s safe,” Biderman said.

That means Superpedestrian’s software is continuously monitoring for things like water penetration, cut internal wires, battery cell temperature imbalances, braking issues and more. Superpedestrian’s software is also able to quickly enforce local speed limits via geofencing.

Superpedestrian isn’t disclosing how much it’s selling its platform and vehicles to operators, but says the price is competitive with the other products on the market. While Biderman says Superpedestrian is currently focused on selling to operators, the company does plan to eventually sell directly to consumers.

While launching and operating shared micromobility services is no longer novel, Superpedstrian is trying to take advantage of an emerging opportunity in the space. That opportunity is software. As business and mobility analyst Horace Dediu recently told me, these micromobility vehicles have an opportunity to also be software hubs. In fact, he said it’s where he expects bigger players like Google and Apple to enter the space.

19 Nov 2019

In the ghost kitchen race, GV-backed Kitchen United aims to kill with kindness; here’s its playbook

Cloud kitchens, ghost kitchens, dark kitchens. No doubt by now you know a little about these businesses that are moving into underused or more affordable properties that can be turned into shared workspaces for the purposes of cooking up meals exclusively for delivery.

You probably also know that former Uber CEO Travis Kalanick has been at the forefront of the trend for more than a year, growing his CloudKitchens business as fast as he can, fueled in part by $400 million that he quietly raised from the sovereign wealth fund of Saudi Arabia earlier this year. Sometimes these are in the U.S., in so-called opportunity zones or lower-income areas that, under the Trump Administration, are enabling businesses to set up shop and avoid federal taxes in exchange. Kalanick is also reportedly eyeing big moves into both India and China.

CloudKitchens has competition, though. In fact, among a growing number of rivals, its fiercest competitor is Kitchen United, a Pasadena, Ca.-based outfit that has raised roughly $56 million to date from investors including GV, Fidelty, and the real estate operating companies Divco West and RXR Realty, among others — and which has turned down hundreds of millions of dollars more for the time being.

Does its founder, a tech veteran turned restaurateur Jim Collins, not understand the opportunity before him? It was one question among many that Collins answered last week at a StrictlyVC event in San Francisco where he dazzled the crowd with his comic timing — and his tactics. The interview — conducted by former TechCrunch editor and now CNBC reporter Lora Kolodny — also provided one of the best overviews to date of what this fast-ballooning industry is really about.

If you’re interested in the future of how food is made and delivered — and who could win and lose in the process — this is an interview you should read to the end.

On Collins’s background:

“I did tech companies for a bunch of years and sold the last one off about 10 years ago, and i said i never want to work with venture capital people again. [Laughs.] That’s sort of true but not completely. Honestly, I was burned out, it was a grind.

[One day] there was a restaurant up the street for sale. I walked up the street and bought the restaurant and then came home and told my wife, ‘I bought the restaurant.’ And so we had a conversation that [that decision] might entail a lifestyle change where I was going to be gone every night, and I was at the restaurant every night for about a year and a half getting it going, but I absolutely fell in love with the restaurant business.

On how he came to run Kitchen United (as well as run his restaurant, which is still a going concern):

[Our restaurant] is in Montrose outside of Los Angeles, in a sleepy community that most people in Los Angeles have never heard of, and about a year-and-a-half ago, we started getting people at the door, saying, ‘Yes, I’m from Postmates’ or ‘DoorDash’ or ‘UberEats’ and ‘I’m here to place an order.’  Because we weren’t signed up on any services, I was like: What is that? I was so far outside of my past world that I didn’t even know what it was. But all of a sudden, it was a thing and [it was growing], and one day, a headhunter who I knew well called me up and said, ‘Hey, I want you to take a look at food thing.’ So he sent me a job description (that was honestly terrible) for the CEO role at Kitchen United, so I went and met the founders — the two folks who were with the company at the time — and I kind of fell in love with them and felt like it was a big idea that we could go after.

What they pitched him on, and why he didn’t think it would work:

The original business plan was,  ‘Robots and autonomous cars are going to change the food business, so we need to be ready for that, so let’s build kitchens!’ And I said, ‘I think that’s actually true . . . in 10 years. The problem that the restaurant industry is experiencing because of the explosion of the shift in consumer demand and consumption isn’t a robots-and-autonomous-cars problem. It’s a proximity problem, and proximity is a problem we can solve tomorrow while we’re waiting.

What Kitchen United is building exactly:

We build kitchen centers. Basically you go into a space that’s $25 per square foot that no one has rented in 20 years, so we’ll take that space and put a bunch of kitchens in it. We also install a lot of technology — IoT, conveyer belts, all kinds of display information; we use machine learning to understand fire times — a whole series of things that go into deploying a kitchen center. Then we build a pick-up center in the front of the space that’s kind of the retail interface where drivers from Ubers, Postmates, DoorDash, Cavier, GrubHub (and seven other services can pick up the food) and [consumers can also grab pick-up].

Jim CollinsThere’s a thing called shared kitchens, which means that I’m going to go and cook in a space this morning, and when I’m done, somebody else is going to walk in this afternoon and cook in that same space. That’s not our business. Ours is effectively creating four-wall spaces for known restaurants to operate inside of our facilities for the purpose of extending their reach to meet new markets for delivery and consumer pick-up.

On whether Kitchen United is raising more money soon:

I don’t think so. We closed our Series B about six weeks ago.

It’s weird to be an entrepreneur in this world. There are two different operating methods that you’re encouraged to pursue if you’re going after a hot space. You’re either encouraged to be the biggest and fastest and to take as much money as you possibly can so you can be the biggest fastest, right? Or you’re encouraged to work hard and build a great business and then once you’ve built a great business, go out and get lots of money so you can build it.

Honestly, I felt like this business was so complex, that we had to learn about elementary stuff, like, where do we build these? Where’s the right place to put ’em? When we first started, we had meetings with big investment firms that were saying, ‘We’ll put $250 million against a $750 million valuation right now.’ That was the first conversation, when it was really like, we’ll put $8 in against whatever [laughs]. But when we were having that conversation, I’m flying home, thinking, $250 million? How would I deploy that? And they’re saying, ‘Well, you just go out and buy a bunch of warehouses in opportunity zones, and put kitchens in them, and it’ll be a great business! It’ll be awesome and you’ll own the market!”

Except warehouses in opportunity zones are too far away from consumers for food to get there fast enough for consumers to want to order from those restaurants. So I would have deployed $150 million in venture capital on brick walls and dry wall and stoves and vents and plumbing — like, ugly stuff. And once that stuff is deployed, it isn’t like it’s so easy to pick it up and move it someplace else.

How Kitchen United competes, if not in a land grab: 

Most conservative projections for this space over the course of the next four years are that we’re going to go from somewhere around $30 billion today to around $230 billion, so people come along and people say, ‘This guy is in this business and he’s got all this money’ or ‘This company has raised this much to put to work; does that make you nervous?’ And the answer is, if we go out and build 3,000 of these things, we build like the fourth-largest restaurant chain in the U.S., we’ve only addressed about 40 percent of the total market. So when I look at it from a pure antiseptic, practical perspective, the fact is we need other people in the space, helping us solve the problem. And honestly, to the extent that other people are learning from us and getting better, and we’re learning from others and getting better, I think the competition isn’t a bad thing, I think it’s a good thing. (Here, Kolodny teased him for his “very diplomatic answer.”)

On what makes Kitchen United distinct from its long and growing list of rivals:

First, we decided the U.S. is a giant market, so we decided to focus here on the U.S., despite requests probably once a week from somebody saying, ‘Come to Saudi Arabia’ because it turns out it’s hard to build kitchens anywhere in the world, and we’re pretty good at building them.

The other thing we did . . .[is decide to play nice with Kitchen United’s two biggest customers  — major food chains and delivery services]. I don’t want to boil the ocean. I don’t want to be a restaurant; I don’t want to cook food for consumers. There are 800,000 restaurants in the U.S., so let’s let them cook food and let’s come alongside them and help them expand what they are doing into new areas. . . . Our whole job is to expand the inventory for the [delivery] marketplace, expand the addressable market for the restaurant, and expand options for consumers so that we have a great business for all the various markets that we’re serving.

On the criteria to become part of Kitchen United:

We don’t work with startup restaurants. We don’t work with people that only have one location. When we started, we didn’t know what would work so we brought in all kinds of restaurants and ended up having to kick most of them out because either they didn’t know how to be a restaurant or they didn’t know how to be a multi-location restaurant. This is true of the ghost kitchen community as a whole: if you’re a restaurant and you don’t already have a consumer connection and an audience and a following and you try to open in a space with no consumer interface, no storefront, you have to climb a giant mountain.

There are some virtual restaurant brands. We have one in our location in Chicago. They were people who had operated multi-location restaurants and had a tremendous amount of internet marketing savvy and skill, so we decided to let them operate and they’re actually doing pretty well, so that’s an interesting new wrinkle.

On whether anything disqualifies a business from using Kitchen United as a platform:

Yes, a lot of large chains that will say we want to be in Kitchen United. We were at a big real estate development conference in Las Vegas and there were probably 20 chains that talked with us about being in KU and probably 18 of them would not qualify.

You’d like to think [that’s on a nutritional basis]. One thing we’ve learned isn’t to filter what the American consumer wants; our job is just to provide a path for them to get what they want.

The actual challenge is giant chains that have very little ability to create an online connection to their consumer. If they don’t have sophisticated online ordering interfaces, if they haven’t deployed the right technologies into their ERP and their ordering infrastructure and all the stuff that goes into the back end, then they aren’t going to be a good fit for KU because of the operational problems they have to overcome is just too great.

On how Kitchen United uses the data that’s running through it’s operations:

It’s a hot topic. We’re pretty careful. KU is a partner to our restaurants, and so we learn information through our own order channel. We don’t derive much information through the marketplace channels. There’s sort of a misnomer that when the marketplaces deliver orders . . . all we know is a consumer name, we don’t know an address or any of the other information. So you don’t get a lot of data like that.

Information we do get is stuff like how many chicken sandwiches a Chick-fil-A is selling or whatever. And you might think, ‘Oh cool, so you’ll just make a chicken sandwich [of your own] when Chick-fil-A closes down and you’ll sell it to the public.’ The restaurant world is very nervous about that; it’s a big topic in this space. If you go to restaurant conferences, there are a lot [accusations of], ‘They’re stealing my data.’ I’m the guy on stage saying, ‘It’s their data [the delivery marketplaces]. They attracted the consumer, they got the order from you. It’s their data. They aren’t stealing your data, it’s their data; you chose to allow them to sell your product on their network.’

But [also] it’s not as easy as that. You can’t just whip up a fried chicken sandwich and make consumers like it. The world is littered with even more failed restaurants than failed startups.

What happens to neighborhoods — and local restaurants — if Kitchen United succeeds:

The restaurant industry is huge — $800 billion in the U.S., $675 billion if you discount hospitals and stuff like that. [This take-out market] is somewhere around $33 billion this year. So we’re edging into it as a percentage, but if you look at dining room revenue year over year for the last 20 years in the U.S restaurant industry, it grows 1% per year, which is pretty much consistent with population growth. And the same is projected to be the case this year.

So restaurants aren’t dying because of marketplace delivery. Marketplace delivery is actually pulling business out of grocery stores. That’s why you see Kroger and Amazon and other grocery store chains plowing down rows of [goods] and installing warm counters with warm food and you’re seeing grocery chains focus on delivery.

It’s the wild west. It’s a crazy market and I absolutely, positively love it. It’s not a question of what gets me up in the morning. I never go to bed.

19 Nov 2019

Is this Niantic’s next game?

First came Pokémon GO. Then came Harry Potter: Wizards Unite. Then came… Catan?

It’s starting to look like the next property to get Niantic’s “real world game” treatment will be Catan — the namesake island from the popular Settlers Of Catan board game series.

Late last month, the company behind Catan said during a board games conference in Germany that it was working on a “upcoming massively multiplayer location based game” (albeit with no mention of Niantic). Called Catan: World Explorers, they noted that it “transforms the entire Earth into one giant game of CATAN”.

A website for the game has since gone up, and folks over at the Ingress subreddit (the unofficial homebase for fans of Niantic’s very first title) managed to uncover a few curious breadcrumbs hiding in the source code. The official Terms of Service and Privacy Policy links both point to Niantic’s servers, for example, and the page pulls in some Javascript with “Niantic” in the filename. So if Niantic’s wasn’t involved here, someone made a bunch of super weird mistakes.

Sure enough, I’ve confirmed with folks at Niantic that the company is indeed involved. They won’t say much about it, but confirmed to me that the game is being built on Niantic’s Real World Platform.

Not sure what that means? After the launch of Pokémon GO, Niantic started focusing on taking the tools they’ve already built (their massive database of real world locations, the game engine, and the server architecture that makes the whole ‘real world game’ experience work) and opening them up for third parties to build upon. Whereas Pokémon GO was largely built within Niantic with some oversight from The Pokémon Company, Harry Potter: Wizards Unite shifted more of the workload over to their partners at WB Games. As I wrote in my profile of Niantic and its goal of becoming a platform company back in April:

There’s a ton of overlap when it comes to which of the two companies is building what aspect of the game, but from what I’m told it sounds like Niantic is mostly focusing on the stuff behind the curtain — everything on the platform side, like the map engine, the networking, and the AR tech — while WB Games’ main focus is the stuff you’ll see in game, like the story, the content, and the art and animation.

Meanwhile, we know a little about this Catan game from the aforementioned promo site:

  • The main gameplay screen, at least at this early stage, seems to look a whole lot like Pokémon GO and Harry Potter Wizards Unite. Same top-down map view, avatar in the bottom left, etc.
  • You’ll “construct roads, expand settlements, and race for Victory Points”, and trade resources with other players and NPCs
  • The landmarks that serve as Pokéstops/Gyms in Pokémon Go or Inns/Fortresses in Potter will act as locations to “collect resources and build settlements” here.

Beyond that, I’m told that more details should trickle out sometime in early 2020.

One of the very first things Niantic did, back when it was a tiny team inside of Google that didn’t really know what it was going to build, was tear apart a massive collection of board games to find mechanics that might work as a mobile game. This led them to build a prototype called BattleSF… which led to Ingress… which led to Pokémon GO, and beyond. It’s sort of fun, then, that the company has ended up back in the realm of board games.

19 Nov 2019

Karma’s new electric hinge-winged hypercar concept goes 0 to 60 mph in 1.9 seconds

Karma Automotive took the wraps off Tuesday of a new electric concept car called the SC2 that produces a heart-thumping 1,100 horsepower and can travel from 0 to 60 miles per hour in 1.9 seconds.

The concept is a showpiece and an integral part of the Chinese-backed California-based startup’s new strategy to become a technology and design incubator that supplies other automakers.

Karma Automotive also unveiled Tuesday at Automobility LA, the press and trade days of the LA Auto Show, a performance variant of its Revero GT. The new Revero GTS is similar to the Revero GT, but boasts more performance and several other new interior and tech touches.

Meanwhile, the SC2 — with its eye-popping looks and performance specs — is meant to be show what Karma can do, not necessarily what it will do.

Karma CEO Lance Zhou called the SC2 a “signpost” to the company’s future as a technology-driven brand. It also previews the company’s future design language.

“Our open platform serves as a test bed for new technologies and partnerships, where we are to provide engineering, design, technology and customization resources others,” Zhao said.

The nuts and bolts

The battery-electric concept has front and rear mounted twin electric motors that deliver 800 kW peak power, with 10,500 pound-feet wheel torque and 350 miles of pure electric range. The I-shaped 120 kilowatt-hour battery is housed in the center tunnel beneath the dashboard and seats.

The vehicle has carbon ceramic breaks, a push-rod operated racing suspension and a Karma torque vectoring gearbox.

The hinge-winged doors aren’t the only flashy or tech-forward features. The concept has long-range radars, cameras, and FMCW lidar sensors in a nod towards an autonomous driving future.

Karma Automotive SC2 Interior

Drivers will theoretically (this is a concept after all) enter the vehicle through fingerprint and facial recognition sensors. Inside the vehicle, there are biometric seats and 3D audio to create individual sound zones for driver and passenger. Electro chromatic glass shifts from clear to opaque for privacy and light sensitivity.

Reliving the drive

Karma also showed a feature that lets drivers re-live their street-racing adventures through a simulation. A triple high definition camera under the windshield and frequency-modulated
continuous wave lidar sensors capture of the car in motion. At the same time, software captures in real-time all of the turns, braking and acceleration of driving.

After the drive, an adaptive laser projector replays the journey while the vehicle is parked. A mounted smartphone acts as the cabin’s rear-view mirror and turns it into a driving simulator where the user can re-experience their drive and fine-tune their skills.

And of course, drivers can then share that experience with others or stream drivers’ routes from
around the world within their own vehicles.

SC2’s technology can be integrated into a variety of future vehicles, according to Andreas Thurner, Karma’s vp of global design and architecture.

And that’s the whole point of this exercise. It’s unlikely that the SC2 will ever be made as a production vehicle. But the tech and design features in it could live on.

Karma Automotive’s roots began with Fisker Automotive, the startup led by Henrik Fisker that ended in bankruptcy in 2013. China’s Wanxiang Group purchased what was left of Fisker in 2014 and Karma Automotive was born.

Karma hasn’t had the smoothest of resurrections. The company’s first effort, known as the Revero, wasn’t received warmly. The Revero GT has been an improved effort. However, that hasn’t relieved the pressure.

The company laid off about 200 workers this month from its Irvine, Calif. headquarters following a restructuring that will focus on licensing its technology to other carmakers. The company’s assembly plant is in Moreno Valley, Calif.

This new incubator effort is an effort to bring some stability to the company and help it offset the capitally intensive business of designing and producing its own cars.

19 Nov 2019

Facebook’s latest experiment is a meme creation app, Whale

Facebook’s NPE Team, a division inside the social networking giant that will build experimental consumer-facing social apps, has now added a third app to its lineup with the launch of meme creation app Whale. Currently, the app allows users to decorate photos with text and stickers in order to create memes that can be shared to social media or texted to friends.

The app isn’t all that original, given the plethora of image-editing apps on the App Store today with similar feature sets. But it does have the advantage of being free to use without in-app purchases or subscriptions.

In Whale, users can take a photo, select a picture from their camera roll, or browse the app’s library of stock images in order to create a meme. Blank, 2-grid, 3-grid, and 4-grid canvas layouts are also available. To customize the images, users can add emojis, text, effects, and filters like laser eyes, vortex or bulge, for example.

In addition to making shareable memes, users can make their own image stickers using the crop and cut tools. And those with artistic capabilities can use the included freeform drawing tool, as well.

Like other NPE Team apps, Whale isn’t offered for download in the U.S. Instead, it’s only available in Canada for the time being — the home market for the first two NPE Team apps, Aux and Bump. The latter was also available in the Philippines, but neither have reached the U.S. Canada is likely being chosen as it’s a good proxy for the U.S., in terms of consumer demographics and user behavior, but has fewer users to contend with, in case an app takes off and has to quickly scale.

Facebook had announced its plans for the NPE Team back in July, explaining that its goal would be to rapidly experiment with new ideas, and shut down those projects that didn’t gain traction.

Its investment in creating new mobile social experiences comes at a time when Facebook’s suite of apps is facing serious competition from newer publishers, including most notably, Snapchat and TikTok. More broadly, the social networking app market is today filled with Snapchat platform apps, like Yolo or LMK, at the top of the charts, alongside newer video chat apps like Houseparty and Marco Polo.

App store intelligence firm Apptopia was first to spot Whale’s launch, which was reported by The Information. The app arrived on November 15, 2019, according to App Annie but it hasn’t yet ranked in any App Store category at this time.

Facebook says it’s not commenting on individual NPE Team apps, but had previously noted that the availability of the apps would depend on each app itself.

 

19 Nov 2019

Luna is a new kind of space company helping biotech find its footing in microgravity

Toronto-based startup Luna Design and Innovation is a prime example of the kind of space company that is increasingly starting up to take advantage of the changing economics of the larger industry. Founded by Andrea Yip, who is also Luna’s CEO, the bootstrapped venture is looking to blaze a trail for biotechnology companies who stand to gain a lot from the new opportunities in commercial space – even if they don’t know it yet.

“I’ve spent my entire career in the public and private health industry, doing a lot of product and service design and innovation,” Yip told me in an interview. “I was working in pharma[ceuticals] for several years, but at the end of 2017, I decided to leave the pharma world and I really wanted to find a way to work along the intersection of pharma, space and design, because I just believe that the future of health for humanity is in space.”

Yip founded Luna at the beginning of this year to help turn that belief into action, with a focus on highlighting the opportunities available to the biotechnology sector in making use of the research environment unique to space.

“We see space as a research platform, and we believe that it’s a research platform that can be leveraged in order to solve healthcare problems here on Earth,” Yip explained. “So for me, it was critically important to open up space to the biotech sector, and to the pharma sector, in order to use it as a research platform for R&D and novel discovery.”

The International Space Station has hosted a number of pharma and biotech experiments.

NASA’s work in space has led to a number of medical advances, inducing digital imaging tech used in breast biopsy, transmitters used for monitoring fetus development within the womb, LED’s used in brain cancer surgery and more. Work done on researching and developing pharmaceuticals in space is also something that companies including Merck, Proctor & Gamble and other industry heavyweights have been dabbling in for years, with experiments conducted on the International Space Station. Companies like SpaceFarma have now sent entire minilaboratories to the ISS to conduct research on behalf of clients. But it’s still a business with plenty of remaining under-utilized opportunity, according to Yip – and tons of potential.

“I think it’s a highly underutilized research platform, unfortunately, right now,” she said. “When it comes to certain physical and life sciences phenomena, we know that things behave differently in space, in what we refer to as microgravity-based environments […] We know that cancer cells, for instance, behave differently in short- and longer-term microgravity when it comes to the way that they metastasize. So being able to even acknowledge that type of insight, and try and understand ‘why’ can unlock a lot of new discovery and understanding about the way cancer actually functions […] and that can actually help us better design drugs, and treatment opportunities here on Earth, just based on those insights.”

Blue Origin’s New Shepard rocket. Credit: Blue Origin .

Yip says that while there has been some activity already in biotech and microgravity, “we’re on the early end of this innovation,” and goes on to suggest that over the course of the next ten or so years, the companies that will be disrupting the existing class of legacy big pharma players will be ones who’ve invested early and deeply in space-based research and development.

The role of Luna is to help biotech companies figure out how best to approach building out an investment in space-based research. To that end, one of its early accomplishments is securing a role as a ‘Channel Partner’ for Jeff Bezos’ commercial space launch company Blue Origin. This arrangement means that Luna acts a a sales partner for Blue Origin’s New Shepard suborbital rocket, working with potential clients for the Amazon founder’s rocket company on how and why they might seek to set up a sub-orbital space-based experiment.

That’s the near-term vision, and the way that Luna will seek to have the most impact here on Earth. But the possibilities of what the future holds for the biotech sector start to really open up once you consider the current trajectory of the space industry, including NASA’s next steps, and efforts by private companies like SpaceX to expand human presence to other planet.

“We’re talking about going back to the Moon by 2024,” Yip says, referring to NASA’s goal with its Artemis program. “We’re talking about going to Mars in the next few years. There’s a lot that we will need to uncover and discover for ourselves, and I think that’s a huge opportunity. Who knows what we’ll discover when we’re on other planets, and we’re actually putting people there? We have to start preparing for that and building capability for that.”

19 Nov 2019

Macy’s said hackers stole customer credit cards — again

For the second time in as many years, Macy’s customers have been hit by a data breach involving countless numbers of credit cards.

In a filing with the California attorney general, the retail giant said hackers siphoned off customers’ names, addresses, and phone numbers, but also credit card numbers, card verification codes, and expiration dates by inserting malicious code on its website and quietly sending the stolen data back to the hackers.

Macy’s said the breach lasted a week, between October 7 and October 15. The retail giant did not say how many customers were affected, but the breach is likely to affect thousands of customers.

It’s the latest example of hackers breaking into websites and installing credit card skimming malware. It’s not known who was behind the credit card theft, but a hacking group known as Magecart has been behind some of the largest credit card skimming efforts in recent years — including the American Cancer SocietyBritish AirwaysTicketmasterAeroGarden and Newegg.

Last year, Macy’s admitted a months-long breach that saw hackers steal credit card data and passwords about 0.5% of its customer base — on both its website and Bloomingdale’s site, which Macy’s owns. The breach resulted in a class action suit, which accused Macy’s of “lackadaisical, cavalier, reckless, and negligent” security practices.

Macy’s is one of the most popular websites in the U.S., according to Alexa rankings.