Category: UNCATEGORIZED

12 Oct 2019

VC Brad Feld on WeWork, SoftBank, and why venture firms may have to slow down their pacing in 2020

Yesterday, we had a chance to talk with renowned VC Brad Feld of Foundry Group, whose book “Venture Deals” was recently republished for the fourth time, for good reason. It’s a storehouse of knowledge, from how venture funds really work to term sheet terms, from negotiation tactics to how to choose (and pay for) the right investment banker.

Feld was generous with his time and his advice to founders, many dozens of whom happened to be listening in, conference call style. In fact, you can find a full transcript of our conversation right here if you’re a member of Extra Crunch. In the meantime, we thought we’d highlight some of our favorite parts of the conversation. One of these touches on SoftBank, an organization that Feld knows a little more than many other investors, and another explores what happened at WeWork and specifically the difference between a cult-like leader and a visionary — and why it’s not always clear right away whether a founder is one or the other.  These excerpts have been edited for length and clarity.

TC: We were just talking about startups raising too much money, and speaking of which, you were involved with SoftBank long ago. Your software company had raised capital from SoftBank, then you later worked for the company as an investor. This way predates the Vision Fund, but you did know Masayoshi Son, which makes me wonder: what do you think of how they’ve been investing their capital?

BF:  Just for factual reference, I was initially affiliated with SoftBank with a couple of other VCs; Fred Wilson, Rich Levandov and at the time Jerry Colonna, who now runs a company called Reboot. During that period of time, a subset of us, a group of people that worked for SoftBank and I ended up starting a fund that eventually became called Mobius Venture Capital, but it was originally called SoftBank Venture Capital or SoftBank Technology Ventures. We were essentially a fund sponsored by SoftBank, so we had SoftBank money. The partners ran the fund, but we were a central part of the SoftBank ecosystem at the time. I’d say that was probably ’95, ’96 to ’99, 2000. We changed the name of the firm to Mobius in 2001 because it was endlessly getting confused with the other [SoftBank] fund activity.

I do know a handful of the senior principals at SoftBank today very well, and I have enormous respect for them. Ron Fisher [the vice chairman of SoftBank Group] is the person I’m closest to. I have enormous respect for Ron. He’s one of my mentors and somebody I have enormous affection for.

There are endless piles of ink spilled on SoftBank, and there are loads of perspectives on Masa and about the Vision Fund. I would make the observation that the biggest dissonance in everything that’s talked about is timeframe, because even in the 1990s, Masa was talking about a 300-year vision. Whether you take it literally or figuratively, one of Masa’s powers is this incredible long arc that he operates on. Yet the analysis that we have on a continual basis externally is very short term — it’s days, weeks, months.

What Masa and the Vision Fund conceptually are playing is a very, very long-term game. Is the strategy an effective strategy? I have no idea . . .  but when you start being a VC, it takes a long time to know whether you’re any good at it out or not. It takes maybe a decade really before you actually know. You get a signal in five or six years. The Vision Fund is very young . . . It’s [also] a different strategy than any strategy that’s ever been executed before at that magnitude, so it will take a while to know whether it’s a success or not. One of the things that could cause that success to be inhibited would be having too short a view on it.

If a brand-new VC or a brand new fund is measured two years in in terms of its performance, and investors look at that and that’s how they decide what to do with the VC going forward, there would be no VCs. They’d all be out of business because the first two years of a brand-new VC, with very few exceptions, is usually a time period that it’s completely indeterminate as to whether or not they’re going to be successful.

TC: So many funds — not just the Vision Fund — are deploying their funds in two years, where it used to be four or five years, that it’s a bit harder. When you deploy all your capital, you then need to raise funding and it’s [too soon] to know how your bets are going to play out.

BF: One comment on that, Connie, because I think it’s a really good one: When I started, in the ’90s, it used to be a five-year fund cycle, which is why most LP docs have a five-year commitment period for VC funds. You literally have five years to commit the capital. In the internet bubble, it’s shortened to about three years, and in some cases it shortened to 12 months. At Mobius, we raised a fund in 1999 and a fund in 2000, so we had the experience of that compression.

When we set out the raise Foundry, we decided that our fund cycle would be three years and we would be really disciplined about that. We had a model for how we were going to deploy capital from each of our funds over that period of time. It turned out that when we look back in hindsight, we raised a new fund every three years and eventually we lost a year in that cycle. We have a 2016 vintage and a 2018 vintage and it’s because we really deployed the capital over 2.75 to three years . . .It eventually caught up with us.

I think the discipline of trying to have time diversity against the capital that you have is super important. If you talk to LPs today, there is a lot of anxiety about the increased pace at which funds have been deployed, and there has been a two year cycle in the last kind of two iterations of this. I think you’re going to start seeing that stretch back out to three years. From a time diversity perspective three years is plenty [of time] against portfolio construction. When it gets shorter, you actually don’t get enough time diversity in the portfolio and it starts to inhibit you.

TC: Very separately, you wrote a post about WeWork where you used the term cult of personality. For those who didn’t read that post — even for those who did — could you explain what you were saying?

BF: What I tried to abstract was the separation between cults of personality and thought leadership. Thought leadership is incredibly important. I think it’s important for entrepreneurs. I think it’s important for CEOs. I think it’s important for leaders, and I think it’s important for people around the system.

I’m a participant in the system, right? I’m a VC. There are lots of different ways for me to contribute, and I think personally, rather than creating a cult of personality around myself, as a contribution factor, I think it’s much better to try to provide thought leadership, including running lots of experiments, trying lots of things, being wrong a lot, and learning from it. One of the things about thought leadership that’s so powerful from my frame of reference is that people who exhibit thought leadership are truly curious, are trying to learn, are looking for data, and are building feedback loops from what they’re learning that then allows them to be more effective leaders in whatever role they have.

Cult of personality a lot of times masquerades as thought leadership . . . [but it tends] to be self-reinforcing around the awesomeness that is that person or the importance that is that person, or the correctness of the vision that person has. And what happens with cult of personality is that you very often, not always, but very often, lose the signal that allows you to iterate and change and evolve and modify so that you build something that’s stronger over time.

In some cases, it goes totally off the rails. I mean, just call it what it is: what business does a private company have, regardless of how much revenue it has, to buy a Gulfstream V or whatever [WeWork] bought? It’s crazy. ..

From an entrepreneurial perspective, I think being a leader with thought leadership and introspection around what’s working and what’s not working is much, much more powerful over a long period of time than the entrepreneur or the leader who gets wrapped in the cult of personality [and is] inhaling [his or her] own exhaust

TC: Have you been in that situation yourself as a VC? Could VCs have done something sooner in this case or is that not possible when dealing with a strong personality?

BF: One of the difficult things to do, not just as an investor, but as a board member — and it’s frankly also difficult for entrepreneurs — is to deal with the spectrum that you’re on, where one end of the spectrum as an investor or board member is dictating to the charismatic, incredibly hard-driving founder who is the CEO  what they should do, and, at the other end, letting them be unconstrained so that they do whatever they want to do.

One of the challenges of a lot of VCs is that, when things are going great, it’s hard to be internally critical about it. And so a lot of times, you don’t focus as much on the character. Every company, as it’s growing the leadership, the founders, the CEO, the other executives, have to evolve. [Yet] a lot of times for various reasons, and it’s a wide spectrum, there are moments in time where it’s easier to not pay attention to that as an investor or board member. There’s a lot of investors and board members who are afraid to confront it. And there’s a lot of situations where, because you don’t set up the governance structure of the company in a certain way, because as an investor you wanted to get into the deal or the entrepreneurs insist on [on a certain structure], or you don’t have enough influence because of when you invested, it’s very, very hard. If the entrepreneur is not willing to engage collaboratively, it’s very hard to do something about it.

Again, if you’re an Extra Crunch subscriber, you can read our unedited and wide-ranging conversation here.

11 Oct 2019

Pegging Libra just to the $ could soothe regulators, a16z says

What if Libra wasn’t backed by a basket of international currencies, but only the dollar?

Regulatory pushback to the Facebook-led cryptocurrency Libra has caused major partners including Visa, MasterCard, PayPal, and eBay to pull out of the Libra Association. But one of the remaining members has floated a major change to the stablecoin that could calm concerns that Libra could hurt the world economy by challenging national currencies for supremacy.

Last week, venture partner Chris Dixon of Andreessen Horowitz’s a16z Crypto, one of the remaining members of the governing Libra Association, spoke  on stage at TechCrunch Disrupt. He said he still believed Libra will launch, but it might require some changes to get the green light from governments. When I asked what changes might assuage regulators, he told me “For example, denominating the currency in US dollars. I’m giving a hypothetical example. My understanding is the intention was never to create a new currency. It’s much focused on the payment rails.”

Dixon meant that Libra could be pegged directly to the US dollar instead of to a basket of international currencies as is currently the plan, a16z Crypto clarified when asked.

Originally, Libra was slated to be denominated in…Libra using the unicode symbol ≋. It would be a stablecoin backed 1:1 with a basket of the world’s top currencies that Reuters says Der Spiegel reports Facebook told a German legislator would be made up of 50% US dollar, 18% Euro, 14% Japanese Yen, 11% British pound, and 7% Singaporean dollar.

The purpose of the basket was to make Libra’s value more consistent. A spike or decline in value of any currency in the basket would have limited impact on Libra’s value, and the basket could be altered in makeup to further protect it from fluctuations.

Libra cryptocurrency logo

But if it was denominated in $, the US regulators in particular might be less worried that citizens might choose to use the Libra instead of the dollar. This might demonstrate that Libra sees itself as deferential to the American economic system and government Facebook must answer to.

Conversely, the Libra would become vulnerable to shifts in value of the US dollar. But since many international currencies and financial systems are also linked to the dollar, there at least would be more precedent for how Libra would operate. The move could make foreign governments less skiddish about the cryptocurrency since their national currencies wouldn’t be directly influenced.

On Monday, the Libra Association will meet to finalize its membership, elect a board, and create a charter governing its efforts. How Libra is denominated could be reviewed at this meeting.

Denominating in dollars that could quell another worry about the cryptocurrency — that if it became popular and the Libra Association decided to change the basket’s components or remove one currency, it could significantly impact that currency’s value.

The French Finance Minister Bruno Le Maire previously said “the monetary sovereignty of countries is at stake from a possible privatisation of money . . . we cannot authorise the development of Libra on European soil.”

Facebook’s head of Libra David Marcus has tried to dispel this idea, saying Libra is designed to run “on top of existing currencies . . . there’s no new money creation, which will strictly remain the province of sovereign Nations.” Yet regulators are still largely opposed to its planned launch in 2020.

Pegging Libra to the dollar would give the Libra Association less flexibility to maintain a steady value, but also less power. Governments wouldn’t fear that they’d need to maintain a positive relationship with the Libra Association for fear of their currency being ejected from the basket.

Chris Dixon DSC02399

a16z Crypto’s Chris Dixon (left) speaks with TechCrunch’s Josh Constine at Disrupt SF 2019

Dixon also announced that Andreessen Horowitz is launching the a16z Crypto Startup School, which will offer a free, zero-equity educational program for blockchain entrepreneurs. The goal is to pass knowledge from seasoned cryptocurrency startup founders to newer entrants to the space.

Dixon says the hope is that the best students would seek investment from the fund but that won’t be required. Those interested can sign up for more info on how to apply when it’s available, though videos of the school’s sessions will be available.

Andreessen Horowitz’s commitment to cryptocurrency could make it less likely to abandon the Libra Association than some other payments companies more firmly rooted in the status quo financial system. That loyalty will only pay off if Libra ever passes muster with regulators and actually reaches the market.

11 Oct 2019

Amid security concerns, the European Union puts 5G — and Huawei — under the microscope

The European Union is putting under the microscope the rollout of new, high-speed mobile networking technologies known as 5G in a move that could affect the technology’s dominant company — Huawei.

Regulators focused on specific security threats linked to technology providers headquartered in countries with “no democratic and legal restrictions in place,” according to a report in The Wall Street Journal

The news follows the release of a public report from the European Union that enumerated a number of challenges with 5G technology.

Heightened scrutiny of 5G implementation on European shores actually began back in March as member states wrestled with how to address American pressure to block Huawei from building out new telecommunications infrastructure on the continent.

The report from earlier in the week identified three security concerns that relate to the reliance on vendors linked to technology coming from individual suppliers — especially if that supplier represents a high degree of risk given its relationship to the government in its native country.

The new, private assessment reviewed by the WSJ is raising particular concerns about Huawei, according to the latest report.

“These vulnerabilities are not ones which can be remedied by making small technical changes, but are strategic and lasting in nature,” a source familiar with the discussions told the WSJ.

According to the WSJ report, concerns raised by the new EU analysis include: the insertion of concealed hardware, software or flaws into the 5G network; or the risk of uncontrolled software updates, backdoors or undocumented testing features left in the production version of the networking products.

As trade talks resume between the U.S. and China in an effort to end the ongoing trade war between the two countries, the hard-line stance that the U.S. government has taken on China’s telecommunications and networking technology powerhouse may be changing.

Yesterday The New York Times reported that the U.S. government would allow some companies to resume selling to Huawei, reversing course on a ban on technology sales that had been imposed over the summer.

Now, with a preliminary trade deal apparently in place, the fate of Huawei’s 5G ambitions remain up in the air. Both the U.S. and the European Union have significant concerns, but China is likely to bring up Huawei’s ability to sell into foreign markets as part of any agreement.

11 Oct 2019

Source: Nike has picked up Russell Wilson’s Tally/TraceMe in a rare acquisition

Nike has long been synonymous with premium sneakers and other sports gear, but now it seems that the company could be extending its brand into another area — digital media — thanks to the rumored acquisition of a Seattle-based startup.

TechCrunch has learned from a source that multi-billion dollar sports giant has acquired TraceMe, which originally built an app to let fans engage with sports stars and other celebrities before later pivoting into a service called Tally, a platform aimed at sports teams, broadcasters and venues to help fans engage around sporting events.

TraceMe was originally founded by Russell Wilson, the champion quarterback of the Seattle Seahawks, who was the executive chairman of the startup. The company had raised at least $9 million from investors that included the Seattle-based Madrona Venture Group and Bezos Expeditions (Amazon CEO Jeff Bezos’ fund), as well as YouTube co-founder Chad Hurley and others and it was last valued, in 2017, at $60 million.

Our source said the deal closed in recent weeks and that “it was a good outcome” for the company and investors. It involved both IP — the main interest, the source said, was in TraceMe’s tech rather than Tally’s — and the team.

Indeed, at least eight of them, including TraceMe’s CEO Jason LeeKeenan, an ex-Hulu executive, are now listing Nike as their place of employment. LeeKeenan describes his new role as the head of Nike Seattle. Others on the team now have taken roles that include software engineers, head of product and product designers.

No one at TraceMe and Nike that we have contacted has responded to our requests for comment but just a little while ago GeekWire (which likely had the same tip we did) published a post noting that it had a source that confirmed the deal.

The athletic footwear giant Nike is no stranger to the world of technology: it has been a longtime collaborator with the likes of Apple to develop apps for its devices and has been an early mover on the concept of bringing and integrating cutting-edge (yes, possibly gimmicky) tech into its footwear and other gear. And that’s before you consider Nike as an e-commerce force.

But while the dalliance between sports, tech, and fashion is well established, this deal opens up a different frontier for the company. It’s very rare for Nike to make an acquisition, but it makes sense that if it were going to do some M&A, that it would be in the area of digital media and picking up engineers to execute on a wider vision in that area.

The company is best known, of course, for its shoes and related sporty clothes, which it has for a long time created in co-branding with the biggest sports stars and has more recently started to extend to a wider circle of celebrities and hot brands in a spirit of sporty street style. These have included the likes of so-cool Supreme, Travis Scott, and seemingly tentative forays into music culture.

Nike overshadows all other sports shoe brands in size, with its current market cap at nearly $117 billion, more than twice that of its closest competitor, Adidas . But Adidas has been stealing a march when it comes to partnerships with a wide network of celebrities (even if Drake prefers checks over stripes).

While it isn’t clear yet how and if Nike will be using the startup’s existing services, you could see how a deal like this could help Nike start to think about how it might leverage the collaborations and endorsements it already has in place into experiences beyond shoes, advertising and athletic performance. In this age of Instagram and influencers playing a massive role in shifting consumer sentiment (and dollars), this could give Nike a shot at building its own media platform, independent of these, on its own terms.

This is a bigger trend that we’re seeing across a lot of digital media. Consider how companies like Spotify have extended beyond simple music streaming, investing in building tools to help artists on its platform with marketing and expanding their brands: selling shoes means selling a concept, and that concept needs to have a foothold in a digital experience. 

 

11 Oct 2019

Apple creates its own TV studio, will produce WWII drama ‘Masters of Air’

While Apple has a long list of new programming lined up for its TV+ subscription streaming service, the company won’t actually own any of the announced shows — until now.

That’s changing because Apple has formed its own in-house studio, which will produce “Masters of Air,” a  follow-up to “Band of Brothers” and “The Pacific,” based on Donald L. Miller’s nonfiction book “Masters of the Air: America’s Bomber Boys Who Fought the Air War Against Nazi Germany.” The show will be executive produced by Tom Hanks, Gary Goetzman and Steven Spielberg.

The distinction between TV+ shows that are and aren’t produced by Apple’s studio will probably be lost on most viewers. That’s fair enough — especially because in the streaming world, the “original” label encompasses a number of different types of content.

For example, Netflix Originals include shows like “House of Cards” and “Orange is the New Black,” which are produced by other studios, with Netflix paying for the exclusive rights (in some cases, those rights are limited to certain geographies).

And then there are shows like “Stranger Things,” which Netflix produces and owns itself. Those self-produced shows will probably be a growing part of Netflix’s original content mix moving forward.

Similarly, by creating its own studio, Apple can own some of its TV+ content outright, lessening the need to negotiate licensing fees with other studios, and also giving it the rights for things like merchandise.

According to The Hollywood Reporter, the studio doesn’t have a name yet, but it will be led by Apple’s Worldwide Video heads Zack Van Amburg and Jamie Erlicht, who previously led Sony Pictures TV.

11 Oct 2019

Cryptocurrency’s bad day continues as the SEC blocks Telegram’s $1.7 billion planned token sale

Cryptocurrency’s bad news day continues to get worse as the U.S. Securities and Exchange Commission has said it has filed an emergency action and received a restraining order for the $1.7 billion planned token offering of Telegram’s blockchain.

The move from the SEC follows the continued dissolution of the corporate alliance that was supporting Facebook’s planned Libra cryptocurrency.

Telegram’s ambitious founder Pavel Durov was hoping to launch the Telegram Open Network as a payment option that would exist apart from the global regulatory system in much the same way that Libra would have done, according to initial TechCrunch reporting.

While the Telegram offering had been in the works since January 2018, it had run into problems by the middle of last year and the future of the protocol was already in jeopardy.

According to the SEC complaint, Telegram Group and its TON Issuer subsidiary began raising capital in January 2018 to finance the company’s business, including the development of the TON blockchain and Messenger .

The defendants sold 2.9 billion tokens at discounted prices to 171 initial investors, including more than 1 billion of the company’s tokens to 39 U.S. buyers.

Telegram said it would deliver the tokens to the purchasers by no later than October 31, 209 and the purchasers would be able to sell them into the market. According to the SEC complaint Telgram failed to register their offers and sales of the tokens, which the SEC considers to be securities.

“Our emergency action today is intended to prevent Telegram from flooding the U.S. markets with digital tokens that we allege were unlawfully sold,” said Stephanie Avakian, Co-Director of the SEC’s Division of Enforcement, in a statement. “We allege that the defendants have failed to provide investors with information regarding Grams and Telegram’s business operations, financial condition, risk factors, and management that the securities laws require.”

11 Oct 2019

Why it might have been time for new leadership at SAP

SAP CEO Bill McDermott announced he was stepping down last night after a decade at the helm in an announcement that shocked many. It’s always tough to measure the performance of an enterprise leader when he or she leaves. Some people look at stock price over their tenure. Some at culture. Some at the acquisitions made. Whatever the measure, it will be up to the new co-CEOs Jennifer Morgan and Christian Klein to put their own mark on the company.

What form that will take remains to be seen. McDermott’s tenure ended without much warning, but it also happened against a wider backdrop that includes other top executives and board members leaving the company over the last year, an activist investor coming on board and some controversial licensing changes in recent years.

Why now?

The timing certainly felt sudden. McDermott, who was interviewed at TechCrunch Sessions: Enterprise last month sounded more like a man who was fully engaged in the job, not one ready to leave, but a month later he’s gone.

But as McDermott told our own Frederic Lardinois last night, after 10 years, it seemed like the right time to leave. “The consensus was 10 years is about the right amount of time for a CEO because you’ve accomplished a lot of things if you did the job well, but you certainly didn’t stay too long. And if you did really well, you had a fantastic success plan,” he said in the interview.

There is no reason to doubt that, but you should at least look at context and get a sense of what has been going in the company. As the new co-CEOs take over for McDermott, several other executives including SAP SuccessFactors COO Brigette McInnis-Day, Robert Enslin, president of its cloud business and a board member, CTO Björn Goerke and Bernd Leukert, a member of the executive board have all left this year.

11 Oct 2019

Alexa now speaks Spanish, including in multi-lingual mode

At Amazon’s hardware event last month in Seattle, the company announced plans to launch multi-lingual modes for its Alexa devices in the U.S., Canada, and India, where the smart voice assistant would be able to speak a combination of English and Spanish, French and English, and Hindi and English, respectively. Today, Amazon says the multi-lingual mode for U.S. speakers is officially live across the country, allowing users of both Echo and Alexa-powered devices to switch between Spanish and English. Alexa can also be set to speak only Spanish in the Alexa app settings.

The new support also means developers can build skills for the platform that target Spanish language speakers.

The experience introduces a new Spanish voice for Alexa, plus local knowledge, hundreds of Spanish skills including those form Univision and Telemundo, and more.

To use Alexa in Spanish mode, U.S. users will be able to toggle to “Español (Estados Unidos)” in the Alexa app. They can then speak to Alexa in Spanish to get news, weather, control their smart home devices, set reminders, and launch skills.

However, the more interesting addition is the multi-lingual mode option, which allows customers to seamlessly switch between Spanish and English.

For example, you could ask Alexa in English for the weather, and she’ll reply in English. But if you speak in Spanish, she replies in Spanish. This makes the device more useful in multi-lingual households where a mix of both languages is spoken.

To complement the new Spanish-language support, Amazon Music listeners in the U.S. will be able to ask Alexa for several newly launched Latin music playlists in U.S. Spanish, including Sin Filtro (urban artists), Tierra Tropical (bachata, salsa, cumbias), Puro Reggaeton, and Fierro Pariente (Regional Mexicano).

Amazon said the other multi-lingual modes for Canada and India (French and Hindi, combined with English), will also be available, but didn’t say when they would be fully rolled out.

 

11 Oct 2019

eBay, Stripe, and Mastercard drop out of Facebook’s Libra association

Oof — a week after PayPal announced plans to part ways with Facebook’s Libra cryptocurrency project and the related association of the same name, three more names are reportedly breaking away: eBay, Stripe, and Mastercard.

In a comment to TechCrunch, a Stripe spokesperson says:

“Stripe is supportive of projects that aim to make online commerce more accessible for people around the world. Libra has this potential. We will follow its progress closely and remain open to working with the Libra Association at a later stage.”

Word of eBay’s exit comes via Reuters, which quotes an eBay spokesperson as saying:

“We highly respect the vision of the Libra Association; however, eBay has made the decision to not move forward as a founding member”

Mastercard’s looming departure, meanwhile, just broke in the WSJ.

This is a fairly massive hit for the project, with three flagship partners all bailing simultaneously. It all happens just days after reports that regulatory pressure behind the scenes was causing a number of members to reconsider their support.

Story developing..

11 Oct 2019

Life with the Samsung Galaxy Fold

Avoid pressing hard on the screen.

Tap lightly to keep it safe.

Your Galaxy Fold isn’t water or dust resistant.

Don’t allow any liquids or foreign objects to enter it.

Don’t attach anything to the main screen, such as a screen protector.

So begins your journey. It’s the story of one of the most fascinating product releases in recent memory. It’s also the story of the most polarizing product I’ve ever reviewed…twice.

The Galaxy Fold is at once a hopeful glimpse into the future and a fascinating mess. It’s a product I can’t recommend anyone purchase, but it’s one I’m still glad Samsung had the guts to make.

CMB 8166

What’s perhaps most frustrating are the glimpses you get using the device, those moments it transcends lovely and is legitimately useful. And when you leave the device at home, you actually start to miss the 7.3-inch display.

Two scenarios in particular have really highlighted the value of Samsung’s strong-headed approach to pushing boundaries.

First is the gym. Unfolding the device and propping it up on the control panel of a piece of exercise equipment is a beautiful thing. Full-screen Netflix, baseball games from MLB At Bat. Watch the minutes and the calories just fly away. The Fold also works great with the Galaxy Buds, which are legitimately one of the best hardware products Samsung has produced in ages.

Second is the subway. I’ve been prepping for interviews by reading Pocket stories on the train, with the Notes app open in a side window. This is great. Like a seriously awesome thing. And this is coming from someone who still has trouble embracing smartphones as serious productivity devices. There are just too many limitations to that small screen. When I want to get work done, the laptop comes out. I’m not suggesting the Fold completely changes the math here, but it does edge ever closer, blurring that line a bit in the process.

Samsung Galaxy Fold

So there you go. That’s two distinct examples, covering both entertainment and productivity. The fact is the same as ever: big screens are good. The question is how we get there. It’s a true fact, of course, that plenty mocked Samsung with the first Note device. It seems hard to believe, but in 2011, 5.3 inches seemed impossibly large for a phone. By 2018, however, 5.5 inches was the most popular screen size for handsets. And that number appears to still be growing.

Clearly Samsung was right on that one, and the Note played an outsized role in pushing those boundaries.

After years of teasing flexible and foldable displays, the tech world was understandably excited when the Galaxy Fold finally arrived. Honestly, there were long stretches of time when it felt like the handset would never arrive. As such, it feels strange to suggest that the product was somehow rushed to market.

It’s important to remember, of course, that part of the mainstreaming of big phones has been the technologies supporting the large screen. Samsung, Apple, Huawei, et al. have done a good job consistently increasing screen to body ratios. The new Notes may have bigger screens than ever, but other breakthroughs in manufacturing means we’re not walking around with bricks.

Similarly, this decidedly first-generation device is big and thick. Anecdotally, reactions have been…mixed. The two separate rounds of review devices I’ve received from the company (round two, for reasons we’ll get into in a second involved two devices) have coincided with big TechCrunch-hosted events in San Francisco. First TC Sessions: Robotics in April and then Disrupt last week.

Samsung Galaxy Fold

Take some of this with a grain of salt, because my co-workers can be pretty damn cynical about new technologies (and yes, I’ve been at this long enough to include myself in this). Reactions ranged from genuinely wowed to disappointed bafflement. There was also one co-worker who repeatedly threatened to eat the device because she said it looked like an ice cream sandwich, but that’s a story for another blog post.

There are plenty of things to be critical from a design standpoint. The “first-gen” feel runs very deep with the device. When closed it’s quite thick — like two phones stacked atop one another. The crease is visible, as has often been reported. And the front display isn’t particularly useful. I get why it’s there, of course. There are plenty of moments when you just want to check a quick notification, bit it’s incredibly narrow and sandwiched between two massive bezels.   

None of those really matter much compared to the device’s fragility. The Fold will forever be the device whose release date was pushed back after multiple reviewers sent back broken devices. Mine worked fine. The company went back to the drawing board for several months and came back with a more robust device that patched up some holes and reinforced the folding mechanism. Mine broke.

CMB 8200

After about 27 hours with the device, I opened it up in line at CVS and noticed something weird about the screen. Sitting between the butterfly wings was a mass of pixels I referred to as an “amorphous blob.” I’d been fairly gentle with the thing, but, as I put it in a followup, “a phone is not a Fabergé egg.” In other words, it’s understandable that the product isn’t designed to, say, survive a drop onto hard concrete or a dunk in the toilet.

While it’s true that many other modern phones have evolved over generations to withstand such accidental bumbles, it’s also understandable that the Fold is a little more fragile. We can’t say Samsung didn’t warn us, and I do appreciate that Samsung was able to go back to the drawing board before wide release, but there’s a pretty strong argument to be made that a smartphone that needs to literally ship with warnings like the ones stated up top isn’t fully ready for prime time.

CNET recently got its hands on a folding machine and found that the handset could withstand 120,000 fold. That’s a little more than half of the promised 200,000. Another third-party test found similar results. Not ideal, but not terrible. It’s about three years’ worth of folds. If you’re dropping $2,000+ on a phone, you may well want it to last closer to the promised five years — though if you have that sort of disposable income, who knows?

Samsung Galaxy Fold

I would honestly be more concerned with the kind of day to day issues that could potentially result in damage like what I saw. It’s possible that mine had a defect. I’ve been using a replacement that Samsung dropped off after collecting mine to send back to Korea for testing. Granted, I’ve been using it even more gingerly than its predecessor, but so far, so good.

This morning I saw a report of a user experiencing what appears to be the same defect in the same spot. A commenter astutely pointed out the placement of a screw discovered during a recent teardown that could be the source of these issues. As ever, it will be interesting to see how this all…unfolds.

I’m not going to get too far into the other specs here. I wrote thousands of words in my original review. Nothing about the underlying technology has changed between versions one and two. All of the big updates have been to the folding mechanism and keeping the device more robust.

It’s fitting, I think that my model had 5G built-in. Both technologies feel like a glimpse into the future, but there’s little to recommend plunking down the requisite money to purchase either in 2019. The clear difference is that slow saturation of next-generation cellular technology is a bit more understood at this point. Telling someone that their fingernails can damage their $2,000 phone is a different conversation entirely.

Samsung Galaxy Fold

I do think that Samsung’s committed to the Galaxy Fold long-term. And I do believe that there will eventually be a place for the products in the market.

The biggest short-term concern is all the negative press following the first wave of devices. The FlexPai felt more like a prototype than consumer device. The Fold feels like something of an extended public beta. And the Huawei Mate X, which, although incredibly promising, is still MIA, as the company does another pass on the product. Global availability is another question entirely — though, that’s due to…other issues…

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Knowing Samsung, the company will return from all of this with a much stronger offering in generation 2. There are a LOT of learnings to be gleaned from the product. And while it offers a glimpse into the promise of foldable, you’re better off waiting until that vision is more fully realized.