Category: UNCATEGORIZED

17 Dec 2020

Google slammed for ‘monopoly power’ in new antitrust lawsuit from 35 states

Another day, another major antitrust effort seeking to dismantle the unprecedented power of the world’s biggest tech companies.

On Thursday, a group of 38 attorneys general announced a bipartisan lawsuit against Google, alleging the company has engaged in “illegal, anticompetitive conduct” to create a monopoly in search and search advertising.

“Google’s anticompetitive actions have protected its general search monopolies and excluded rivals, depriving consumers of the benefits of competitive choices, forestalling innovation, and undermining new entry or expansion,” Colorado Attorney General Phil Weiser said. “This lawsuit seeks to restore competition.”

The state of Colorado is co-leading the lawsuit with Arizona, Iowa, Nebraska, New York, North Carolina, Tennessee and Utah. New York Attorney General Letitia James called Google the “gatekeeper of the internet” and slammed the company for leveraging the personal data it collects to solidify its market dominance.

Unlike the 46 state suit against Facebook we saw last week, U.S. state efforts to challenge Google were split in two. Why are there two separate antitrust lawsuits going after Google over similar complaints? Likely because many state leaders weren’t eager to sign on to an effort led by Texas Attorney General Ken Paxton, who not only led the doomed long-shot effort to overturn election results in four states but is also currently being investigated by the FBI for bribery.

The second lawsuit, embedded below, represents a broader coalition of 35 states, the District of Columbia, Puerto Rico and Guam. The new lawsuit against Google will run in parallel with the Justice Department’s own federal suit, which also alleges that the company has abused its power to create and maintain a monopoly.

17 Dec 2020

Filing: Discord is raising up to $140M at a valuation of up to $7B

The world of virtual communications continues to hold a central place in our socially-distanced lives, and today it looks like one of the companies reaping some of the spoils is also reaping some funding out of it. Discord, the chat and communications platform wildly popular with gamers and, increasingly, many others, is raising up to $140 million in a Series H round, at a valuation that could be as high as $7 billion, according to paperwork filed by the company and unearthed by Prime Unicorn Index. We have attached the documentation at the end of this article.

The analysts’ report appears to confirm our own reporting from some weeks ago. At the end of November, sources had confirmed to us that the company was raising at a valuation of up to $7 billion.

This latest fundraising has been rumored for a while, and some have described it as a “pre-IPO round” for the privately-backed startup. Prime Unicorn notes that Discord’s most recent price per share in the documentation is $280.2487, with the Series G priced at $144.1809.

It’s not clear who is in this Series H, but previous investors in the company have included Greylock, Index Ventures, IVP, Spark Capital, Tencent and Benchmark, among others. With an extra $140 million, the total amount raised by the startup would stand at $420 million.

We have reached out to spokespeople for the company and will update as and when we hear back.

The fundraise, and the size of it, is a testament not just to how virtual communications tools continue to be an important part of our lives these days; but to the growth of Discord itself.

Discord made its name originally as a communications channel that could exist in an easy way alongside popular online games — a byproduct, perhaps, of how it first came into existence. Discord was started by Jason Citron and Stanislav Vishnevskiy as part of their Hammer & Chisel gaming studio as a way for them and their teams to communicate tactics and other details to each other while playing games (their own games, other people’s games, all games).

It proceeded to get lots of traction on Twitch and with e-sports players, environments where it might be especially interesting for both players and spectators to have a place to provide running commentary on what is going on.

But just as the biggest games and gameplay has mass-market, even casual, appeal, so can the platforms that gamers use to communicate. Discord’s growth has exploded in recent years, with monthly active users almost doubling to 120 million this year with 800,000 downloads a day.

That’s in part down to Discord’s use alongside newly, virally popular games like Among Us; but also because it’s being used for more than just games.

The company had already raised $100 million on a $3.5 billion valuation earlier this year, and at the time Citron and Vishnevskiy noted that the platform had already outgrown — or at least made room for much more than — its gaming roots:

“It turns out that, for a lot of you, it wasn’t just about video games anymore,” they noted, describing Discord as “a place designed to hang out and talk in the comfort of your own communities and friends… a place to have genuine conversations and spend quality time with people, whether catching up, learning something or sharing ideas.”

That growth among “communities” hasn’t been without its teething pains. Discord has had a high profile, ongoing battle with unsavory elements like white supremacism on its platform. The company claims that this is on the wane, and that the platform is also a home for Black Lives Matter organizers, less politicised social media influencers, and more. Some are not so convinced, so perhaps it’s a problem that not a finished story and will continue to need to be tackled, much as it is on any social platform.

“Discord is always on and always present among these groups on the far-right,” Joan Donovan, the lead researcher on media manipulation at the Data & Society Research Institute, told Slate some years ago. “It’s the place where they do most of the organizing of doxing and harassment campaigns.”

It’s interesting that this latest $140 million of funding — that is if it closes — is coming so swiftly on the heels of the last round, just six months later. The company and its investors have some clear ambitions to build out not just more, better and efficient  tools for gamers, but for people online at large, and that’s not cheap.

Some of that is happening already: witness yesterday’s news of Discord’s screen share functionality getting extended finally beyond desktop to iOS and Android (an interesting area, considering Twitter’s recent acquisition of Squad).

“Rather than throwing raw content at you, like Facebook, [Discord] provides a shared experience for you and your friends,” said Danny Rimer of Index Ventures, which led the $100 million round earlier this year. “We’ll come to appreciate that Discord does for social conversation what Slack has done for professional conversation.”

Prime Unicorn note that the terms in the Series H include “a pari passu liquidation preference with all other preferred, and conventional convertible meaning they will not participate with common stock if there are remaining proceeds.”

PrimeUnicornIndex_Discord_COI_12112020

17 Dec 2020

Filing: Discord is raising up to $140M at a valuation of up to $7B

The world of virtual communications continues to hold a central place in our socially-distanced lives, and today it looks like one of the companies reaping some of the spoils is also reaping some funding out of it. Discord, the chat and communications platform wildly popular with gamers and, increasingly, many others, is raising up to $140 million in a Series H round, at a valuation that could be as high as $7 billion, according to paperwork filed by the company and unearthed by Prime Unicorn Index. We have attached the documentation at the end of this article.

The analysts’ report appears to confirm our own reporting from some weeks ago. At the end of November, sources had confirmed to us that the company was raising at a valuation of up to $7 billion.

This latest fundraising has been rumored for a while, and some have described it as a “pre-IPO round” for the privately-backed startup. Prime Unicorn notes that Discord’s most recent price per share in the documentation is $280.2487, with the Series G priced at $144.1809.

It’s not clear who is in this Series H, but previous investors in the company have included Greylock, Index Ventures, IVP, Spark Capital, Tencent and Benchmark, among others. With an extra $140 million, the total amount raised by the startup would stand at $420 million.

We have reached out to spokespeople for the company and will update as and when we hear back.

The fundraise, and the size of it, is a testament not just to how virtual communications tools continue to be an important part of our lives these days; but to the growth of Discord itself.

Discord made its name originally as a communications channel that could exist in an easy way alongside popular online games — a byproduct, perhaps, of how it first came into existence. Discord was started by Jason Citron and Stanislav Vishnevskiy as part of their Hammer & Chisel gaming studio as a way for them and their teams to communicate tactics and other details to each other while playing games (their own games, other people’s games, all games).

It proceeded to get lots of traction on Twitch and with e-sports players, environments where it might be especially interesting for both players and spectators to have a place to provide running commentary on what is going on.

But just as the biggest games and gameplay has mass-market, even casual, appeal, so can the platforms that gamers use to communicate. Discord’s growth has exploded in recent years, with monthly active users almost doubling to 120 million this year with 800,000 downloads a day.

That’s in part down to Discord’s use alongside newly, virally popular games like Among Us; but also because it’s being used for more than just games.

The company had already raised $100 million on a $3.5 billion valuation earlier this year, and at the time Citron and Vishnevskiy noted that the platform had already outgrown — or at least made room for much more than — its gaming roots:

“It turns out that, for a lot of you, it wasn’t just about video games anymore,” they noted, describing Discord as “a place designed to hang out and talk in the comfort of your own communities and friends… a place to have genuine conversations and spend quality time with people, whether catching up, learning something or sharing ideas.”

That growth among “communities” hasn’t been without its teething pains. Discord has had a high profile, ongoing battle with unsavory elements like white supremacism on its platform. The company claims that this is on the wane, and that the platform is also a home for Black Lives Matter organizers, less politicised social media influencers, and more. Some are not so convinced, so perhaps it’s a problem that not a finished story and will continue to need to be tackled, much as it is on any social platform.

“Discord is always on and always present among these groups on the far-right,” Joan Donovan, the lead researcher on media manipulation at the Data & Society Research Institute, told Slate some years ago. “It’s the place where they do most of the organizing of doxing and harassment campaigns.”

It’s interesting that this latest $140 million of funding — that is if it closes — is coming so swiftly on the heels of the last round, just six months later. The company and its investors have some clear ambitions to build out not just more, better and efficient  tools for gamers, but for people online at large, and that’s not cheap.

Some of that is happening already: witness yesterday’s news of Discord’s screen share functionality getting extended finally beyond desktop to iOS and Android (an interesting area, considering Twitter’s recent acquisition of Squad).

“Rather than throwing raw content at you, like Facebook, [Discord] provides a shared experience for you and your friends,” said Danny Rimer of Index Ventures, which led the $100 million round earlier this year. “We’ll come to appreciate that Discord does for social conversation what Slack has done for professional conversation.”

Prime Unicorn note that the terms in the Series H include “a pari passu liquidation preference with all other preferred, and conventional convertible meaning they will not participate with common stock if there are remaining proceeds.”

PrimeUnicornIndex_Discord_COI_12112020

17 Dec 2020

Poland’s GeneMe secures €5.2M seed funding for its rapid COVID-19 test

GeneMe, Poland-based biotechnology company with a COVID-19 test, has secured a €5.2M round of seed funding led by Robin Tombs, co-Founder of Yoti and previously of Gamesys, and other angel investors.

The startup has developed and patented a universal protein (polymerase) for RT-LAMP testing, which allows the production of highly accurate, rapid, molecular genetic COVID tests. It has three molecular NAAT COVID-19 tests: FRANKD, SAVD, and ICED. FRANKD is CE IVD-approved and FDA EUA-applied, and its solution is already utilized in over twenty countries. FRANKD has been identified, through official research made by the Scottish government, as the most accurate, rapid COVID-19 test on the market. The FRANKD solution has already been used by Heathrow Airport, Virgin Atlantic and TV show Britain’s Got Talent.

Dawid Nidzworski, CEO of GeneMe said: “We’re interested not only in health issues, but also in genetic predispositions, such as talents, sports abilities, learning problems, or caffeine metabolism. In the future, everyone will be able to conduct genetic analysis at home.”

Robin Tombs, Co-Founder of Yoti said: “GeneMe’s innovative approach will be highly disruptive over coming years, enabling more regular testing at point of care at much lower cost.”

GeneMe is a spin-oout from The Institute of Biotechnology and Molecular Medicine (IBMM), an independent biomedical research institution.

Recently, the company announced a partnership with U.S.-based BIOLYPH, the world leader in lyophilization services, to scale up FRANKD and SAVD significantly.

GeneMe’s patented technology simplifies the entire testing procedure compared to standard laboratory-based RT-PCR tests. RT-LAMP tests are more effective, which means results can be trusted. GeneMe’s testing technology can also be assembled at point-of-care, which makes it possible to integrate highly accurate testing stations at places of work and in locations with high throughput, such as international borders.

The global COVID-19 diagnostics market size is estimated at $84.4B in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 3.1% from 2021 to 2027 (Grand View Research).

17 Dec 2020

Poland’s GeneMe secures €5.2M seed funding for its rapid COVID-19 test

GeneMe, Poland-based biotechnology company with a COVID-19 test, has secured a €5.2M round of seed funding led by Robin Tombs, co-Founder of Yoti and previously of Gamesys, and other angel investors.

The startup has developed and patented a universal protein (polymerase) for RT-LAMP testing, which allows the production of highly accurate, rapid, molecular genetic COVID tests. It has three molecular NAAT COVID-19 tests: FRANKD, SAVD, and ICED. FRANKD is CE IVD-approved and FDA EUA-applied, and its solution is already utilized in over twenty countries. FRANKD has been identified, through official research made by the Scottish government, as the most accurate, rapid COVID-19 test on the market. The FRANKD solution has already been used by Heathrow Airport, Virgin Atlantic and TV show Britain’s Got Talent.

Dawid Nidzworski, CEO of GeneMe said: “We’re interested not only in health issues, but also in genetic predispositions, such as talents, sports abilities, learning problems, or caffeine metabolism. In the future, everyone will be able to conduct genetic analysis at home.”

Robin Tombs, Co-Founder of Yoti said: “GeneMe’s innovative approach will be highly disruptive over coming years, enabling more regular testing at point of care at much lower cost.”

GeneMe is a spin-oout from The Institute of Biotechnology and Molecular Medicine (IBMM), an independent biomedical research institution.

Recently, the company announced a partnership with U.S.-based BIOLYPH, the world leader in lyophilization services, to scale up FRANKD and SAVD significantly.

GeneMe’s patented technology simplifies the entire testing procedure compared to standard laboratory-based RT-PCR tests. RT-LAMP tests are more effective, which means results can be trusted. GeneMe’s testing technology can also be assembled at point-of-care, which makes it possible to integrate highly accurate testing stations at places of work and in locations with high throughput, such as international borders.

The global COVID-19 diagnostics market size is estimated at $84.4B in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 3.1% from 2021 to 2027 (Grand View Research).

17 Dec 2020

Twitter launches its voice-based ‘Spaces’ social networking feature into beta testing

Last month, Twitter announced it would soon begin testing a new social experience on its platforms involving audio-only chat rooms, similar the sometimes controversial startup called Clubhouse. Today, Twitter Spaces, as the product is now being called, is launching into private beta testing. During this time, the product will be limited to select individuals, largely from under-represented backgrounds, Twitter says.

As the company had explained in November, it would be critical to getting safety right in order for people to feel comfortable in these sorts of spaces. That’s a difficult challenge to overcome — particularly for a company like Twitter which some have argued has overly favored free speech to limit cries of censorship, even when such speech made some afraid to speak up on the platform to the potential for abuse, bullying and cancel culture.

Though audio-based social networking is still a relatively new concept, in its current iteration of private mobile-social “spaces,” it’s already been proven difficult to moderate.

Clubhouse, though still in invite-only testing phase, has seen several high-profile incidents of moderation failure, including the harassment of a New York Times reporter, and another conversation that delved into anti-Semitism. And it hasn’t publicly launched.

Twitter’s test hopes to discover where issues impacting user safety and comfort can be addressed.

The test will run on iOS during the beta, offering the opportunity for users to participate in host-moderated audio conversations between two or more people.

Image Credits: Twitter

There are two ways to create a Space, Twitter says. You can either press and hold the compose button in the lower right corner of the screen, or you can create a Space through the Fleet creation screen by swiping right.

Hosts on Spaces will also be able to invite people to join a Space through DMs, by tweeting links, or by sharing a link elsewhere. As the test rolls out, everyone can see and join Spaces when they’re invited to do so, but hosts will control who’s speaking. Soon, hosts will also have more options to control conversations.

The test additionally adds new reaction emojis – the 100, raised hand, fist, peace sign and wave — along with reporting and blocking tools, a “very early version” of automatic transcriptions, and the ability to share tweets into a Space. Many of these features were already spotted last month by eagle-eyed reverse engineer Jane Manchun Wong. But today, Twitter is confirming they will be part of the beta test at launch.

The company will also tweet about Spaces from a dedicated Twitter account, @TwitterSpaces.

17 Dec 2020

Twitter launches its voice-based ‘Spaces’ social networking feature into beta testing

Last month, Twitter announced it would soon begin testing a new social experience on its platforms involving audio-only chat rooms, similar the sometimes controversial startup called Clubhouse. Today, Twitter Spaces, as the product is now being called, is launching into private beta testing. During this time, the product will be limited to select individuals, largely from under-represented backgrounds, Twitter says.

As the company had explained in November, it would be critical to getting safety right in order for people to feel comfortable in these sorts of spaces. That’s a difficult challenge to overcome — particularly for a company like Twitter which some have argued has overly favored free speech to limit cries of censorship, even when such speech made some afraid to speak up on the platform to the potential for abuse, bullying and cancel culture.

Though audio-based social networking is still a relatively new concept, in its current iteration of private mobile-social “spaces,” it’s already been proven difficult to moderate.

Clubhouse, though still in invite-only testing phase, has seen several high-profile incidents of moderation failure, including the harassment of a New York Times reporter, and another conversation that delved into anti-Semitism. And it hasn’t publicly launched.

Twitter’s test hopes to discover where issues impacting user safety and comfort can be addressed.

The test will run on iOS during the beta, offering the opportunity for users to participate in host-moderated audio conversations between two or more people.

Image Credits: Twitter

There are two ways to create a Space, Twitter says. You can either press and hold the compose button in the lower right corner of the screen, or you can create a Space through the Fleet creation screen by swiping right.

Hosts on Spaces will also be able to invite people to join a Space through DMs, by tweeting links, or by sharing a link elsewhere. As the test rolls out, everyone can see and join Spaces when they’re invited to do so, but hosts will control who’s speaking. Soon, hosts will also have more options to control conversations.

The test additionally adds new reaction emojis – the 100, raised hand, fist, peace sign and wave — along with reporting and blocking tools, a “very early version” of automatic transcriptions, and the ability to share tweets into a Space. Many of these features were already spotted last month by eagle-eyed reverse engineer Jane Manchun Wong. But today, Twitter is confirming they will be part of the beta test at launch.

The company will also tweet about Spaces from a dedicated Twitter account, @TwitterSpaces.

17 Dec 2020

Increasing diversity in tech hiring requires a common-ground approach

The pandemic is surging in America once more. If this past year is any indication, it will hurt all of us — but communities of color will continue to suffer disproportionately.

Black and brown folks will make up more of the sick and the dying, and Black and brown businesses and employees will make up more of the people struggling financially.

Here is the good news: Interest in finding common ground and concrete solutions is also surging. That means there are some paths out of the mess we are in.

America’s biggest, best-funded, most-profitable companies are struggling to hire and retain diverse talent.

Let’s take stock: The longer the pandemic lasts, the more it could accelerate ongoing trends. Automation and advanced computing was changing how we work and undermining livelihoods before COVID-19, but by 2030, technology and automation will negatively affect hundreds of thousands of jobs that exist today.

The situation is worse for communities of color. Because people of color are overrepresented in fields that are likely to be automated, a McKinsey report estimated that 23.1% of African Americans and 25.1% of Hispanic Americans will see their jobs disappear or transform in the next decade. Even before COVID-19, the situation was bleak.

Perhaps this shift will create new, high-tech jobs, or those same people can retrain, retool and find employment in the economy of the future?

In practice, it is not nearly so easy. In 2019, the average cost for online coding bootcamps was $14,623 per person. Even with loans, installment plans or income-sharing agreements, that is far beyond the reach of many of the people whose current jobs are going away.

The pandemic is making this worse. Nearly 80% of low-income households do not have enough savings to last three months, and a third of Americans will have trouble paying their bills this month.

Waiting for the good news? America’s biggest, best-funded, most-profitable companies are struggling to hire and retain diverse talent. The good news is that they know it. They know they cannot compete without the genius in underrepresented communities, and they know they are not doing well enough right now.

Many companies will spend an average of $20,000 just on recruiting fees for a single IT hire, but hiring an IT candidate from a diverse community can cost three times as much, and once hired, there is a massive retention problem. Since 2016, the retention rate of Black and Latinx employees in Big Tech has fallen from 7% to 5%. There is a revolving door of diverse talent entering and leaving organizations.

In other words, you have a whole bunch of talented, creative people crying out for high-tech jobs — and a whole bunch of powerhouse, innovative companies desperate to hire and hold onto talent and creativity.

These overlapping needs mean we can find common ground. One model for this was the Dream Corps TECH Town Hall this month, where activists and educators from underrepresented communities shared panels with industry leaders. Instead of lobbing bombs at each other, both groups came to talk about the problems they face and how they can work together.

For instance, industry and educational leaders can devote resources to scholarships and training programs that come with job guarantees. Activists and CEOs can both push for universal broadband access, especially in the midst of a pandemic that is damaging learning opportunities for children, so that the next generation of coders has a shot at success.

Untapped talent in underrepresented communities can help companies avoid algorithmic bias and compete in a diverse, global world, and companies can help people thrive as the economy changes.

This common-ground approach is built on the recognition that both sides need each other in order to succeed. It can be a model for other thorny problems and produce necessary solutions. The pandemic is surging once more — but so is the demand for common ground. We can choose how we respond.

17 Dec 2020

Just how bad is that hack that hit US government agencies?

It’s the nightmare scenario that has worried cybersecurity experts for years.

Since at least March, hackers likely working for Russian intelligence have embedded themselves without detection inside the unclassified networks of several U.S. government agencies and hundreds of companies. Sen. Richard Blumenthal appeared to confirm in a tweet that Russia was to blame, citing a classified congressional briefing.

It began Tuesday with news of a breach at cybersecurity giant FireEye, which confirmed it was hacked by a “sophisticated threat actor” using a “novel combination of techniques not witnessed by us or our partners in the past.” The hackers, FireEye said, were primarily interested in information on its government customers, but that they also stole its offensive hacking tools that it uses to stress test its customers’ systems against cyberattacks.

Since the hackers had several months of undetected access to several federal agencies, it’s going to be virtually impossible to know exactly what sensitive government information has been stolen.

The FireEye breach was nothing short of audacious; FireEye has a reputation for being the first company that corporate cyberattack victims will call. But then the news broke that the U.S. Treasury, State, Commerce, the National Institute of Health and Homeland Security — the agency tasked with protecting the government from cyberattacks — had all been infiltrated.

Each of the victims has one thing in common: All are customers of U.S. software firm SolarWinds, whose network management tools are used across the U.S. government and Fortune 500 companies. FireEye’s blog explaining the breach — which didn’t say how it discovered its own intrusion — said the hackers had broken into SolarWinds’ network and planted a backdoor in its Orion software, which helps companies monitor their networks and fleets of devices, and pushed it directly to customer networks with a tainted software update.

SolarWinds said up to 18,000 customers had downloaded the compromised Orion software update, giving the hackers unfettered access to their networks, but that it was unlikely all or even most had been actively infiltrated.

Jake Williams, a former NSA hacker and founder of Rendition Infosec, said hackers would have gone for the targets that got their “biggest bang for their buck,” referring to FireEye and government targets.

“I have no doubt in my mind that had the Russians not targeted FireEye we would not know about this,” Williams said, praising the security giant’s response to the attacks. “We’re going to find more government agencies that were breached. They’re not detecting it independently. This only got discovered because FireEye got hit,” he said.

The motives of the hackers aren’t known, nor do we know yet if any other major private companies or government departments had been hacked. Microsoft on Wednesday seized an important domain used by the attackers, which may give the company some visibility into other victims that have been actively infiltrated.

Russia, for its part, has denied any involvement.

A distant view of Russia's foreign intelligence service compound.

A far view of the Russian Foreign Intelligence Service (SVR) headquarters outside Moscow taken on June 29, 2010. Image Credits: Alexey SAZONOV/AFP via Getty Images

These kinds of so-called “supply chain attacks” are difficult to defend against and can be near impossible to detect. You might imagine someone sneaking a hardware implant into a device on the manufacturing line. In this case, hackers injected backdoor code in the software’s development process.

Supply chain attacks are rare but can have devastating consequences. Last year hackers broke into computer maker Asus’ network and similarly pushed a backdoor to “hundreds of thousands” of Asus computers through its own software update tool. The NotPetya ransomware attack that spread across the globe in 2017 spread by pushing malicious code through the update feature in a popular Ukrainian accounting software, used by almost everyone who files taxes in the country.

17 Dec 2020

With Bambee, Allan Jones wants to give small businesses HR services their employees can trust

Allan Jones’s first startup was Fourth and Grand, a Trunk Club-like service backed by the venture studio and accelerator, Science, out of Santa Monica.

While the business didn’t work out, it put the budding young entrepreneur (and college dropout) on a path that would lead him to launch the Los Angeles-based startup Bambee, a company that lets small businesses give their employees access to the same kinds of human resources services that large companies have.

What sets Bambee apart from companies like Zenefits and other companies looking to provide human resources services is its focus on the needs of employees as well as employers. Many tools are focused on recruitment, talent management, and benefits management from the employer perspective. Bambee bills itself as handling the softer, human side of human resources, rather than the business processes that surround it.

Jones said that the inspiration for the business goes back to watching his own father, who owned a local mini-market in Upland, Calif., deal with a nuisance wrongful termination lawsuit from a disgruntled employee.

“Every small business in the country should have access to a human resources professional,” Jones said. “When I was a kid my dad owned a small minimarket and got sued for wrongful termination and he had to dip into my college education fund.”

Over the course of working with LA startups including Docstoc and ZipRecruiter, Jones realized that the precarity he had witnessed in his father’s situation as an employer carried over to employees as well. “Vulnerability existed for both sides,” Jones said.

Observers need look no further than the situations of employees at startups like WeWork, Uber, Zenefits, or even Away, to know that a lack of human resources early in a company’s existence can snowball into larger and larger problems later.

“This is a pervasive thing across 5.6 million companies,” Jones said. “Once you realize that notion… and that there’s no solution… We thought that was insane.”

Bambee, Jones claims, offers 80 percent of what a full-time human resources professional can offer at a much smaller fraction of the price.

For $99 a month, Bambee provides its clients with their own dedicated HR manager — from creating and implementing the right HR policies, collecting electronic signatures in its app, and navigating the complex regulatory world of compliance, the company said. These managers can lead internal investigations, hires, onboarding, furloughs, and implementation of return to work procedures.

Human resources professionals can be wellsprings of information beyond simply ensuring that management misbehavior doesn’t metastasize into a company-wide debacle. They also provide information on how to fulough employees, how to rehire staff, and how to account for both situations. In the response to the COVID-19 pandemic that information became critical.

That’s why companies like Stojo Projects, Knife Aid, and Hank’s Bagels all use the company’s service. Bambee has around 10,000 customers just like them nationwide and has raised $32 million to date. In October, the company closed a $15 million round led by QED Investors with participation from previous investors including AlphaEdison.

And Jones thinks there’s lots of room to grow. Once the company has locked in the soft services of actually managing human resources, the more commoditized tools of employee benefits management, salaries and the rest should be easy. Other financial instruments could come off the back-end as well, Jones said.

Part of my ambition here is to better equitize the relationship between employee and employer,” Jone said. “Start at the basics and better define those relationships. Once we saw how pervasively undefined and disrespected the relationships between employee and employer world. The HR service component where the trust equity is built… how much can you expand what you can get these companies to do?”