Year: 2019

11 Sep 2019

Vegetarian frozen food brand Strong Roots looks to expand in the U.S. with $18.3 million funding

The U.K.-based vegetarian frozen food company Strong Roots has picked up $18.3 million in funding from the private equity firm, Goode Partners, as it looks to expand its U.S. presence and build out its technological capabilities.

Advised by global mid-market investment bank, Alantra, Strong Roots has a presence in the U.S. in retailers including Target, Wegmans and Whole Foods, and in the UK at Tesco, Asda, Sainsbury’s and Marks and Spencer.

Neither a direct to consumer company nor a novel technology developer, Strong Roots is hoping to use the new financing to expand its research and development efforts to provide more functional foods and nutrients, according to chief executive officer Samuel Dennigan.

The company is on track to move $50 million worth of frozen vegan food items in the calendar year, and it expects its sales to more than quadruple over the next four years.

The company’s exceptional growth comes at a time when consumers globally are looking for healthy options. Strong Roots offers a range of tasty plant-based food designed for busy lives. Found in your freezer aisle, the award-winning line includes premium root vegetables, veggie burgers and freezer favorites like Cauliflower Hash Browns.

The company has found a strong partner in Goode Partners, whose previous investments include AllSaints and La Colombe.

Dennigan’s career in agribusiness stretches back 15 years, but his family has long been in the food production and distribution business.

“I started working with some international brands in the late nineties and saw how CPG companies were doing things in a poor way,” says Dennigan. At first the company thought it would go after fresh foods, but saw more opportunity in the frozen food aisle.

Strong Roots began selling its frozen foods in 2015 just as the vegan and health food craze began to surge.

While the company has spent the past four years building up a brand as a vegan alternative in frozen foods, Dennigan is now ready to expand into other categories. “The pieces of IP that are going to be developed and placed in market in the next 12 months especially around the fortification of the products,” he says. “What our research is showing us is that there’s a huge opportunity between extruded and food and what we’re doing.”

Dennigan is, of course, referring to companies like Beyond Meat and Impossible Foods which have built protein replacement businesses over the past ten years and have surged into consumer consciousness with big deals at fast food chains (and no small amount of kerfuffles).

The success of those two companies has set up a feeding frenzy among investors who are voraciously scarfing up vegetarian food companies to add to their portfolios.

 

11 Sep 2019

Vegetarian frozen food brand Strong Roots looks to expand in the U.S. with $18.3 million funding

The U.K.-based vegetarian frozen food company Strong Roots has picked up $18.3 million in funding from the private equity firm, Goode Partners, as it looks to expand its U.S. presence and build out its technological capabilities.

Advised by global mid-market investment bank, Alantra, Strong Roots has a presence in the U.S. in retailers including Target, Wegmans and Whole Foods, and in the UK at Tesco, Asda, Sainsbury’s and Marks and Spencer.

Neither a direct to consumer company nor a novel technology developer, Strong Roots is hoping to use the new financing to expand its research and development efforts to provide more functional foods and nutrients, according to chief executive officer Samuel Dennigan.

The company is on track to move $50 million worth of frozen vegan food items in the calendar year, and it expects its sales to more than quadruple over the next four years.

The company’s exceptional growth comes at a time when consumers globally are looking for healthy options. Strong Roots offers a range of tasty plant-based food designed for busy lives. Found in your freezer aisle, the award-winning line includes premium root vegetables, veggie burgers and freezer favorites like Cauliflower Hash Browns.

The company has found a strong partner in Goode Partners, whose previous investments include AllSaints and La Colombe.

Dennigan’s career in agribusiness stretches back 15 years, but his family has long been in the food production and distribution business.

“I started working with some international brands in the late nineties and saw how CPG companies were doing things in a poor way,” says Dennigan. At first the company thought it would go after fresh foods, but saw more opportunity in the frozen food aisle.

Strong Roots began selling its frozen foods in 2015 just as the vegan and health food craze began to surge.

While the company has spent the past four years building up a brand as a vegan alternative in frozen foods, Dennigan is now ready to expand into other categories. “The pieces of IP that are going to be developed and placed in market in the next 12 months especially around the fortification of the products,” he says. “What our research is showing us is that there’s a huge opportunity between extruded and food and what we’re doing.”

Dennigan is, of course, referring to companies like Beyond Meat and Impossible Foods which have built protein replacement businesses over the past ten years and have surged into consumer consciousness with big deals at fast food chains (and no small amount of kerfuffles).

The success of those two companies has set up a feeding frenzy among investors who are voraciously scarfing up vegetarian food companies to add to their portfolios.

 

10 Sep 2019

Audi’s off-roading electric concept would be perfect for Tatooine

Concept vehicles are a staple of the auto show circuit. And while most will never end up as a production vehicle, they can provide insight into an automaker and clues to where it’s headed.

Over at Audi, designers and engineers might have had a distant planet in mind. Or at least an expanse of wilderness.

The German automaker unveiled Tuesday at the Frankfurt Motor Show the Audi AI: TRAIL quattro, a concept electric vehicle designed for the “future of off roading.” The “Trail” off roader is one of four concept vehicles that Audi has presented at various auto shows since 2017. Other concepts included a sports car, luxury vehicle and one designed for megacities.

Audi argues that these concepts aren’t efforts of futility. Instead, the company says it these four vehicles show how Audi vehicles in the future will be designed for specific use cases.

“In the future, customers will be able to order any of these specialist Audi models from an Audi on-demand vehicle pool to suit their personal preferences and requirements and to lease them for a limited period,” the company said in its announcement.

Audi takes this idea of the on-demand subscription further by noting that vehicles will be configured to suit individual preferences of customers who use this still non-existent and totally conceptual on-demand product. All the essential customer information would be stored in the myAudi system and accompanying app, the company said.

In the video below, Audi’s head of design Marc Lichte explains the thinking behind these concepts.

 

In the case of the Audi AI: TRAIL, designers put an emphasis on exploration and seeing the surrounding environment. It even comes with five drones, which aside from replacing the headlights, can provide other tasks such as lighting up your camping area or picnic spot.

The all-electric concept, which has a range of up to 310 miles, is about 13.5 feet long and 7 feet wide and is outfitted with beefy 22-inch wheels. And because it’s a vehicle meant to off road, designers gave it ground clearance of 13.4 inches. This concept, if it really existed beyond the showroom floor, can ford through water more than half a meter deep. The range of the vehicle does drop on rough roads to about 155 miles, which would theoretically (if this vehicle actually existed) make wilderness travel more difficult.

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The battery unit is integrated into the floor providing a spacious interior that sits four people. Glass surrounds the cabin to provide unrivaled views of the environment, whether it’s an earthly vista or the binary sunset over the fictional Tatooine desert.

The remaining exterior body is made of a mixture of high-tech steel, aluminum and carbon fiber, giving it a total weight of 3,858 pounds.

The concept vehicle is equipped with four electric motors, systems for assisted and automated driving and all-wheel drive. What you won’t find are any screens for streaming video. This concept was designed for viewing the outside world.

The interior, which uses recycled materials, is scant. There are pedals, a yoke for a steering wheel, a few buttons, and a smartphone attached to the steering column as a display and control center for vehicle functions and navigation.

The second row features seats that are designed to function like hammocks — and can be removed and used as mobile outdoor chairs.

Drones as headlights!

Perhaps the most interesting feature is the inclusion of five rotorless electrically operated drones, which serve a variety of purposes. The drones, which have matrix LED lighting, can dock on the roof to get more power with the inductive charging elements.

Audi calls these drones Audi Light Pathfinders because of their ability to fly and illuminate the path ahead. These drones, Audi says replace headlights altogether. When the vehicle is parked, the drones can be used ti light up the surrounding area.

Occupants control the drones through their smartphones in this theoretical use case. The on-board cameras can generate a video image that can be transmitted to the display in front of the driver via Wi-Fi, turning the Pathfinders into “eyes in the sky,” Audi says.

10 Sep 2019

Razer made a case for cooling iPhones while gaming

Razer’s efforts to build a game-centric smartphone haven’t exactly caught the world on fire just yet. Still, mobile gaming is a huge business poised to get even bigger, with services from big names like Apple and Google waiting in the wings.

Seeing as how accessories have long been the company’s bread and button, products like Arctech are probably an easier way for the company to ensure it’s got a horse in that race. The product is a phone case specifically designed to help stop phones from overheating during resource-intensive activities like gaming.

Thermaphene

The product uses Razer’s proprietary Thermaphene technology sandwiched between microfiber lining and an outer casing with perforations to help let the heat out. Per Razer,

Thermaphene is a thermally – conductive material that dissipates heat. In independent testing against similar style cases, the Razer Arctech case maintained temperatures up to 6° Celsius (42.8 Fahrenheit) lower than the comparison case.

There are two versions of the case, Slim and Pro, the latter of which offers added protection for up to a 10 foot drop. As for why the company’s launching today, in addition to the Razer Phone 2, the Arctech will be available for all of Apple’s new iPhones. The Slim runs $30 and the Pro is $40. They’re both available starting today.

10 Sep 2019

Where have all the seed deals gone?

When it comes to big business, the numbers rarely lie, and the ones PitchBook and other sources have pulled together on the state of seed investing aren’t pretty. The total number of seed deals, funds raised and dollars invested in seed deals were all down in the 2015-2018 time frame, a period too long to be considered a correctable glitch.

The number of seed deals, defined as U.S.-based deals under $1 million, dropped to 882 in Q4 2018 from 1,500 three years earlier, a 40% drop. The number of seed funds raised and the total dollars invested in seed rounds were both down roughly 30% over the same time period. And the trend isn’t limited to the U.S. — venture capital investment volume outside the U.S. dropped by more than 50% between 2014 and 2017.

The rise before the fall

To discover the reason behind the precipitous drop in seed deals requires a trip back in time to 2006, which was the start of a seed boom that saw investing rise 600% over a nine-year period to 2014. If you’re an internet historian, 2006 should ring a bell. It’s the year Amazon unveiled their Elastic Compute Cloud, or EC2, its revolutionary on-demand cloud computing platform that gave everyone from the government to your next-door neighbor a pay-as-you-go option for servers and storage.

Gone were the days of investing millions of dollars in tech infrastructure before writing the first line of code. At the same time, the proliferation of increasingly sophisticated and freely available open-source software provided many of the building blocks upon which to build a startup. And we can’t forget the launch of the iPhone in 2007 and, more importantly for startups, the App Store in 2008.

With the financial barrier to starting a business obliterated, and coupled with the launch of an entirely new and exciting mobile platform, Silicon Valley and other innovation hubs were suddenly booming with new businesses. Angel investors and dedicated seed funds quickly followed, providing capital to support this burgeoning ecosystem. As more capital became available, more companies were formed, leading to a positive reinforcing cycle.

Enter stagnation

But this cycle began to slow in 2015. Had investor optimism waned, or was the supply of founders dwindling? Had innovation simply stopped? To find the answer, it’s helpful to understand a key role of the traditional venture capitalist. Once the Series A round of financing closes, the lead investor will join the company’s board of directors to provide support and guidance as the company grows. This differs from the seed round of financing when investors typically do not join the board, if one exists at all. But even the most zealous and hardworking of VCs can only sit on so many boards and be fully engaged with each portfolio company.

An old-fashioned logjam

If you’ve ever ridden Splash Mountain at Disneyland, you’ve likely experienced a moment when the boats stack up due to a hiccup in the flow somewhere farther down the route. This is what happened with seed companies looking to raise a Series A round of financing in 2015.

Venture capital remains a hands-on business.

With venture investors limited by the number of board seats they could responsibly hold, a huge percentage of seed-stage companies failed to successfully raise more capital. Inevitably, many seed funds also felt this pain as their portfolios started to underperform. This led to tighter availability of capital, which led to a tougher fundraising environment for seed-stage companies. Series A investors could not absorb the giant wave of seed opportunities — the virtuous cycle had turned vicious.

The scaling of venture capital

In its simplest form, venture investing has three distinct phases: seed, venture and growth.

Because seed investors are not weighed down by the constraints of active board roles, they have the ability to build large portfolios of companies. In this sense, seed funds are more scalable than traditional early-stage venture funds.

At the other end of the spectrum, growth funds are able to scale their volume of dollars invested. With the average age of a company at IPO now being 12 years, companies are staying private longer than ever, which affords growth funds an opportunity to invest enormous amounts of capital and raise ever-larger funds.

It’s in the middle — traditional venture — where achieving scalability, by quantity of deals or dollars, is the most challenging. It was this inability to scale that led to the great winnowing of seed companies hoping to raise their Series A.

It’s a situation that is unlikely to change. Venture capital remains a hands-on business. The tight working relationship between investors and founders makes venture capital a unique asset class. This alchemy doesn’t scale.

The irony for traditional Series A venture investors is that the trait they find most desirable in a startup — scalability — is the one thing they themselves are unlikely to achieve.

10 Sep 2019

What the iPhone 11 says about Apple’s present — and future

No matter how much polish and Apple magic the company put on today’s big event, there was one unshakable truth that colored the event: phones just aren’t selling like they used to. And unlike other industry-wide trends, Apple isn’t immune. The large scale slow down of smartphone sales has had an undeniable impact on the company’s bottom line.

Casual observers may not have noticed, but that harsh truth impacted nearly every mobile announcement on stage today at the Steve Jobs theater. Two elements in particular really stood out, however:

  1. Content and services taking center stage
  2. Apple rethinking how the iPhone is positioned.

10 Sep 2019

These brothers just raised $15 million for their startup, Dutchie, a kind of Shopify for dispensaries

Ross Lipson comes from an entrepreneurial family, so perhaps it’s no wonder that as a college student, he dropped out of school to jump into the online food space, including cofounding, then selling, one of Canada’s first online food ordering service startups.

It’s even less surprising that having gone through that experience, Lipson would use what he learned in the service of another startup: Dutchie, a two-year-old, Bend, Oregon-based startup whose software is used by a growing number of cannabis dispensaries that pay the startup a monthly subscription fee to create and maintain their websites, as well as to accept orders and track what needs to be ready for pickup.

The decision is looking like a smart one right now. Dutchie says it’s now being used by 450 dispensaries across 18 states and that it’s seeing $140 million in gross merchandise volume. The company also just locked down $15 million in Series A funding led by Gron Ventures, a new cannabis-focused venture fund with at least $117 million to invest. Other participants in the round include earlier backers Casa Verde Capital, Thirty Five Ventures (founded by NBA star Kevin Durant and sports agent Rich Kleiman), Sinai Ventures and individual investors, including Shutterstock founder and CEO Jon Oringer.

Altogether, Dutchie (named after the song), has now raised $18 million. We talked earlier today with Lipson about the company, its challenges, and working with his big brother Zach, himself a serial entrepreneur who cofounded Dutchie and today serves as its chief product officer while Ross serves as CEO.

TC: It’s always interesting when siblings team up. Did you always get along with your brother?

RL: We complement each other strongly. I’m energy, I’m sales and business development. I’m fast-moving by nature and the guy who wants to drive the car as fast as possible. Zach is the one who wants to make sure that we’re doing everything right. He’s the methodical one. We really do understand each other quite well and appreciate each other’s strengths and weaknesses, which enables us to meet in the middle on a lot of things.

TC: It’s also interesting that you’ve both been founders beginning around the time you were in college. Were your parents entrepreneurs?

RL: Our father is a founder and has run his own business for the last 35 years. Our parents also always pitched us that anything is possible and encouraged us to go for it. He was the dreamer and our mom was the cheerleader, which is a pretty nice combination.

TC: You started Dutchie a couple of years ago. Is running this startup more or less challenging than your experience in the food delivery business?

RL:  It’s our second year in business, and we’ve seen some explosive, unprecedented growth. As for whether it’s harder or easier than food, we’re very product and user centric, and by that we mean consumers but also dispensaries. We’re focused on the customer all day, every day, with a team that ensures that they have support, that they receive their orders, that the orders are out the door quickly or at least, ready for pickup. We make sure the photos work, that different potencies are marked. Our system is kind of like a Shopify of the cannabis space maybe meets DoorDash.

TC: You don’t deliver, though.

RL: No. We don’t do delivery for legal reasons; the dispensaries [handle this piece].

TC: You’re charging like other software-as-service businesses. Do you also take a cut of each sale?

RL: We don’t charge on transaction volume.

TC: You’re working with 450 dispensaries. Is there any way to know what percentage of the overall market that is, and how much is left for you to chase after?

RL: First, there are more than 30 states where cannabis is either medically legal or that have legalized the recreational use of marijuana and we operate in both types of markets. It’s hard to know the actual count [of dispensaries], because they are always being formed, getting acquired, or going out of business, but counting registered dispensaries, we work with more than 15 percent of them right now.

TC: Who are you biggest competitors? Eaze? Leafly? They also help consumers find cannabis and, in Eaze’s case, deliver it, too.

RL: Eaze is more focused on delivery where we’re more focused on pickup. It’s also only avaiable in California and Oregon, whereas we’re in 18 states. They educate the consumer about online ordering, which is great, but they also own the consumer experience, where we’re really powering the dispensary.

Leafly and Weedmaps are really different types of platforms; they’re mostly known for their dispensary and strain reviews, where we’re strictly an online ordering service.

TC: You’ve raised a big Series A for a company in the cannabis space. Do you have concerns about there being later-stage funding available when you need it?

RL: It’s true the most investors still haven’t touched cannabis, though you are seeing bigger deals. Thrive Capital led that [$35 million] round in [the online cannabis inventory and ordering platform] LeafLink [last month]. You saw Tiger Global [lead a $17 million round ] in [the software platform for cannabis dispensaries] Green Bits last summer. It’s a big advantage to the funds that can right now invest because there are these barriers to entry and they are finding deals that are promising and they can get in early and without competition.

Pictured, left to right, above: Ross and Zach Lipson

10 Sep 2019

Peloton plots $1.2B Nasdaq IPO

Peloton, which debuted its IPO prospectus last month, plans to charge as much as $29 per share in its upcoming Nasdaq listing.

In an amended S-1 filing released Tuesday afternoon, the developer of internet-connected stationary bikes and treadmills announced a proposed price range of $26 to $29 per share, allowing the company to raise as much as $1.2 billion in its 2019 public offering.

At the high end of the proposed price, Peloton’s valuation would surpass $8 billion. The business is expected to launch its IPO roadshow as soon as Wednesday, according to Bloomberg.

New York-based Peloton will trade under the ticker symbol PTON. Goldman Sachs & Co. and J.P. Morgan Securities are managing the IPO as lead underwriters.

Peloton, founded in 2012, raised $550 million in venture capital funding last year at a valuation of $4.15 billion. In total, the company has attracted $994 million in venture capital investment, according to PitchBook. Its S-1 filing lists CP Interactive Fitness (5.4% pre-IPO stake) — an entity connected to the private equity firm Catterton — TCV (6.7%), Tiger Global (19.8%), True Ventures (12%) and Fidelity Investments (6.8%) as principal stakeholders, or investors with at least a 5% stake in the company.

Peloton reported an impressive $915 million in total revenue for the year ending June 30, 2019, an increase of 110% from $435 million in fiscal 2018 and $218.6 million in 2017. Its losses, meanwhile, hit $245.7 million in 2019, up significantly from a reported net loss of $47.9 million last year.

The company’s upcoming float is expected to be one of the largest of the year.

10 Sep 2019

AdRoll becomes NextRoll and launches new platform services business

The AdRoll Group has a new name — NextRoll — designed to reflect the company’s moves beyond ad retargeting.

“We have, for the longest time, been pigeonholed as a retargeting company, but the reality is that we have really been evolving,” CEO Toby Gabriner told me.

To be clear, the AdRoll retargeting business isn’t going away. But the company subsequently introduced RollWorks, which offers business-to-business marketing tools, and today it’s launching a third unit, NextRoll Platform Services.

Gabriner became CEO of AdRoll in November 2017, and he said the rebrand has been in the works for a while now. When the company launched the RollWorks product last year, both business units continued to operate under The AdRoll Group umbrella, but Gabriner said that was always “a temporary placeholder.”

He added, “We’re now a year and a half into the RollWorks brand launch and it’s firmly planted on its own two feet. It makes a ton of sense for us to move onto onto the NextRoll brand. This was always planned.”

As for how NextRoll Platform Services fits into that strategy, the company describes as a “marketing-technology-as-a-service offering.” Granier explained that it provides access to AdRoll’s underlying technologies through APIs, allowing businesses bring these capabilities into other ad products, or to resell them as part of their own platforms.

The initial offerings are Channels-As-A-Service, which allows businesses to extend their marketing to new channels, and Audiences-As-A-Service, which turns audience data into targetable segments.

“This is something we’ve been pulled by a lot of customers to do,” Gabriner said. “What we’ve been doing over the last couple of years is externalizing those services so people outside of the company. developers, would have an easier time using them. [Now we’ve] gone that last mile of making them commercially friendly.”

10 Sep 2019

Hatebase catalogues the world’s hate speech in real time so you don’t have to

Policing hate speech is something nearly every online communication platform struggles with. Because to police it, you must detect it; and to detect it, you must understand it. Hatebase is a company that has made understanding hate speech its primary mission, and it provides that understanding as a service — an increasingly valuable one.

Essentially Hatebase analyzes language use on the web, structures and contextualizes the resulting data, and sells (or provides) the resulting database to companies and researchers that don’t have the expertise to do this themselves.

The Canadian company, a small but growing operation, emerged out of research at the Sentinel Project into predicting and preventing atrocities based on analyzing the language used in a conflict-ridden region.

“What Sentinel discovered was that hate speech tends to precede escalation of these conflicts,” explained Timothy Quinn, founder and CEO of Hatebase. “I partnered with them to build Hatebase as a pilot project — basically a lexicon of multilingual hate speech. What surprised us was that a lot of other NGOs [non-governmental organizations] started using our data for the same purpose. Then we started getting a lot of commercial entities using our data. So last year we decided to spin it out as a startup.”

You might be thinking, “what’s so hard about detecting a handful ethnic slurs and hateful phrases?” And sure, anyone can tell you (perhaps reluctantly) the most common slurs and offensive things to say — in their language… that they know of. There’s much more to hate speech than just a couple ugly words. It’s an entire genre of slang, and the slang of a single language would fill a dictionary. What about the slang of all languages?

A shifting lexicon

As Victor Hugo pointed out in Les Miserables, slang (or “argot” in French) is the most mutable part of any language. These words can be “solitary, barbarous, sometimes hideous words… Argot, being the idiom of corruption, is easily corrupted. Moreover, as it always seeks disguise so soon as it perceives it is understood, it transforms itself.”

Not only is slang and hate speech voluminous, but it is ever-shifting. So the task of cataloguing it is a continuous one.

Hatebase uses a combination of human and automated processes to scrape the public web for uses of hate-related terms. “We go out to a bunch of sources — the biggest, as you might imagine, is Twitter — and we pull it all in and turn it over to Hatebrain. It’s a natural language program that goes through the post and returns true, false, or unknown.”

True means it’s pretty sure it’s hate speech — as you can imagine, there are plenty of examples of this. False means no, of course. And unknown means it can’t be sure; perhaps it’s sarcasm, or academic chatter about a phrase, or someone using a word who belongs to the group and is attempting to reclaim it or rebuke others who use it. Those are the values that go out via the API, and users can choose to look up more information or context in the larger database, including location, frequency, level of offensiveness, and so on. With that kind of data you can understand global trends, correlate activity with other events, or simply keep abreast of the fast-moving world of ethnic slurs.

hatebase map

Hate speech being flagged all around the world — these were a handful detected today, along with the latitude and longitude of the IP they came from.

Quinn doesn’t pretend the process is magical or perfect, though. “There are very few 100 percents coming out of Hatebrain,” he explained. “It varies a little from the machine learning approach others use. ML is great when you have an unambiguous training set, but with human speech, and hate speech, which can be so nuanced, that’s when you get bias floating in. We just don’t have a massive corpus of hate speech, because no one can agree on what hate speech is.”

That’s part of the problem faced by companies like Google, Twitter, and Facebook — you can’t automate what can’t be automatically understood.

Fortunately Hatebrain also employs human intelligence, in the form of a corps of volunteers and partners who authenticate, adjudicate, and aggregate the more ambiguous data points.

“We have a bunch of NGOs that partner with us in linguistically diverse regions around the world, and we just launched our ‘citizen linguists’ program, which is a volunteer arm of our company, and they’re constantly updating and approving and cleaning up definitions,” Quinn said. “We place a high degree of authenticity on the data they provide us.”

That local perspective can be crucial for understanding the context of a word. He gave the example of a word in Nigeria, which when used between members of one group means friend, but when used by that group to refer to someone else means uneducated. It’s unlikely anyone but a Nigerian would be able to tell you that. Currently Hatebase covers 95 languages in 200 countries, and they’re adding to that all the time.

Furthermore there are “intensifiers,” words or phrases that are not offensive on their own but serve to indicate whether someone is emphasizing the slur or phrase. Other factors enter into it too, some of which a natural language engine may not be able to recognize because it has so little data concerning them. So in addition to keeping definitions up to date, the team is also constantly working on improving the parameters used to categorize speech Hatebrain encounters.

Building a better database for science and profit

The system just ingested its millionth hate speech sighting (out of perhaps tens times that many phrases evaluated), which sounds simultaneously like a lot and a little. It’s a little because the volume of speech on the internet is so vast that one rather expects even the tiny proportion of it constituting hate speech to add up to millions and millions.

But it’s a lot because no one else has put together a database of this size and quality. A vetted, million-data-point set of words and phrases classified as hate speech or not hate speech is a valuable commodity all on its own. That’s why Hatebase provides it for free to researchers and institutions using it for humanitarian or scientific purposes.

hatebase how

But companies and larger organizations looking to outsource hate speech detection for moderation purposes pay a license fee, which keeps the lights on and allows the free tier to exist.

“We’ve got, I think, four of the world’s ten largest social networks pulling our data. We’ve got the UN pulling data, NGOs, the hyper local ones working in conflict areas. We’ve been pulling data for the LAPD for the last couple years. And we’re increasingly talking to government departments,” Quinn said.

They have a number of commercial clients, many of which are under NDA, Quinn noted, but the most recent to join up did so publicly, and that’s TikTok. As you can imagine, a popular platform like that has a great need for quick, accurate moderation.

In fact it’s something of a crisis, since there are laws coming into play that penalize companies enormous amounts if they don’t promptly remove offending content. That kind of threat really loosens the purse strings; If a fine could be in the tens of millions of dollars, paying a significant fraction of that for a service like Hatebase’s is a good investment.

“These big online ecosystems need to get this stuff off their platforms, and they need to automate a certain percentage of their content moderation,” Quinn said. “We don’t ever think we’ll be able to get rid of human moderation, that’s a ridiculous and unachievable goal; What we want to do is help automation that’s already in place. It’s increasingly unrealistic that every online community under the sun is going to build up their own massive database of multilingual hate speech, their own AI. The same way companies don’t have their own mail server any more, they use Gmail, or they don’t have server rooms, they use AWS — that’s our model, we call ourselves hate speech as a service. About half of us love that term, half don’t, but that really is our model.”

Hatebase’s commercial clients have made the company profitable from day one, but they’re “not rolling in cash by any means.”

“We were nonprofit until we spun out, and we’re not walking away from that, but we wanted to be self-funding,” Quinn said. Relying on the kindness of rich strangers is no way to stay in business, after all. The company is hiring and investing in its infrastructure, but Quinn indicated that they’re not looking to juice growth or anything — just make sure the jobs that need doing have someone to do them.

In the meantime it seems clear to Quinn and everyone else that this kind of information has real value, though it’s rarely simple.

“It’s a really, it’s a really complicated problem. We always grapple with it, you know, in terms of, well, what role does hate speech play? What role does misinformation play? What role do socioeconomics play?” he said. “There’s a great paper that came out of the University of Warwick, they studied the correlation between hate speech and violence against immigrants in Germany over, I want to say, 2015 to 2017. They graph it out. And its peak for peak, you know, valid for Valley. It’s amazing. We don’t do a hell of a lot of analysis — we’re a data provider.”

“But now have like, almost 300 universities pulling the data, and they do those kinds of those kinds of analyses. So that’s very validating for us.”

You can learn more about Hatebase, join the Citizen Linguists or research partnership, or see recent sightings and updates to the database at the company’s website.