Year: 2020

Google has added a new feature that lets you figure out what song is stuck in your head by humming, whistling or singing – a much more useful version of the kind of song-matching audio feature that it and competitors like Apple’s Shazam have offered previously. As of today, users will be able to open either the latest version of the mobile Google app, or the Google Search widget, and then tap the microphone icon, and either verbally ask to search a song or hit the ‘Search a song button’ and start making noises.

The feature should be available to anyone using Google in English on iOS, or across over 20 languages already on Android, and the company says it will be growing that user group to more languages on both platforms in the future. Unsurprisingly, it’s powered behind the scenes by machine learning algorithms developed by the company.

Google says that it’s matching tech won’t require you to be a Broadway star or even a choir member – it has built-in abilities to accommodate for various degrees of musical sensibility, and will provide a confidence score as a percentage alongside a number of possible matches. Clicking on any match will return more info about both artist and track, as well as music videos, and links that let you listen to the full song in the music app of your choice.

Google explains in a blog post announcing the feature that it’s able to do this because it basically ignores the fluff that is the quality of your voice, any accompanying instruments, tone and other details. The algorithm is basically boiling the song down to its essence, and coming up with a numerical pattern that represents its essence, or what Google calls its ‘fingerprint.’

This is an evolution of how Google’s existing music recognition tech works, which is present in the passive ‘Now Playing’ feature that’s available on its Pixel smartphones. That feature will listen passively in the background for music, and provide a match when it finds one in its offline database (all done locally). That same technology is at work in the SoundSearch feature that Google later introduced via its app.

Google isn’t the first to do this – SoundHound’s Midomi offers music matching via singing or humming. But Google is obviously much more widely used, so it’ll be interesting to see if it can achieve better hit rates, and overall usage.

Knowable, the Andreessen Horowitz-backed startup focused on audio learning, is switching business models.

When the company launched last year, it charged users on a per-class basis. Starting today, it’s shifting entirely to a subscription model, where listeners pay $50 annually or $9.99 per month for unlimited access to the Knowable library.

“This gets us closer to our mission of daily, actionable learning,” co-founder and CEO Warren Shaeffer told me. In other words, the subscription encourages people to treat learning through Knowable as an ongoing habit, rather than a one-off experience.

After all, he said Knowable is already seeing a 24% cross-purchase rate as listeners sign up for new courses. Plus, this will allow the company to experience with other formats, such as briefer lessons. And it’s similar to the subscription model offered by MasterClass and other companies offering video classes.

But why focus on audio in the first place? Shaeffer said that he and his co-founder Alex Benzer have “both seen firsthand that a great teacher can change the trajectory of somebody’s life,” but at the same time, they didn’t have time to watch hours of video.

“Every [online learning company] today is very focused on the idea that you need to stare at a screen to learn in a structured way,” Shaeffer said.

The Knowable team

They also saw that many people listen to podcasts when they want to learn new things. So the pair created Knowable with the idea that when you go out for a walk, you can have an easy way to spend that time on what Benzer called “nutritious” content, rather than a “low-calorie true-crime podcast.”

“Warren and I are personally excited about helping people pend less time anxiously doomscrolling, and more time acquiring optimism and confidence through self-guided learning,” he said.

Courses include Alexis Ohanian on entrepreneurship, Mark Bittman on eating well and a variety of experts on public speaking.

Shaeffer said there are now 100 hours of educational content in the Knowable library — about half of it consists of Knowable Originals created by the company’s producers (Knowable’s content team is currently led by former This American Life producer Amy O’Leary), with the other half coming from a new, curated marketplace, where anyone can apply to sell a course.

The content, Shaeffer added, is “audio-first, not audio-only.” Yes, you mostly listen to the classes, but there’s additional material like quizzes and workbooks.

“We think audio is a great catalyst for inspiring,” he said. As a result, Knowable has focused on “soft skills” in categories like professional development, self-improvement and health.

But he also suggested that it’s a “fallacy” to think that you can’t teach more concrete hard skills through audio: “If you want to be a programmer, we’re envisioning a course where someone gets an overview of all the different ways they can learn, and it becomes a launchpad into a deeper dive.”

Google today announced a number of improvements to its core search engine, with a strong focus on how the company is using AI to help its users. These include the ability to better answer questions with very specific answers, very broad questions and a new algorithm to better handle the typos in your queries. The company also announced updates to Google Lens and other Search-related tools. Most of these are meant to be useful but some are also just fun. You will now be able to hum a song and the Google Assistant will try to find the right song for you, for example.

As Google noted, 1 in 10 search queries is misspelled. The company already does a pretty good job dealing with those through its ‘did you mean’ feature. Now, the company is launching an improvement to this algorithm that uses a deep neural net with 680 million parameters to better understand the context of your search query.

Image Credits: Google

Another nifty new feature is an integration with various data sources, which were previously only available as part of Google’s Open Data Commons, into Search. Now, if you ask questions about something like “employment in Chicago,” Google’s Knowledge Graph will trigger and show you graphs with this data right on the Search results page.

Image Credits: Google

Another update the company announced today in its systems ability to index parts of pages to better answer niche queries like “how do I determine if my windows have UV glass?” The system can now point you right to a paragraph on a DIY forum. In total, this new system will improve about 7% of queries, Google said.

For broader questions, Google is now also using its AI system to better understand the nuances of what a page is about to better answer these queries.

Image Credits: Google

These days, a lot of content can be found in videos, too. Google is now using advanced computer recognition and speech recognition to tag key moments in videos — that’s something you can already find in Search these days, but this new algorithm should make that even easier, especially for videos where the creators haven’t already tagged the content.

Other updates include an update to Google Lens that lets you ask the app to read out a passage from a photo of a book — no matter the language. Lens can now also understand math formulas — and then show you step-by-step guides and videos to solve it. This doesn’t just work for math, but also chemistry, biology and physics.

Image Credits: Google

Given that the holiday shopping season is coming up, it’s maybe no surprise that Google also launched a number of updates to its shopping services. Specifically, the company is launching a new feature in Chrome and the Google App where you can now long-tap on any image and then find related products. And for the fashion-challenged, the service will also show you related items that tend to show up in related images.

If you’re shopping for a car, you will now also be able to get an AR view of them so you can see what they look like in your driveway.

Image Credits: Google

In Google Maps, you will now also be able to point at a restaurant or other local business when you are using the AR walking directions to see their opening hours, for example.

Another new Maps feature is that Google will now also show live busyness information right on the map, so you don’t have to specifically search for a place to see how busy it currently is. That’s a useful feature in 2020.

Image Credits: Google

During the event (or really, video premiere, because this is 2020), which was set to the most calming of music, Google’s head of search, Prabhakar Raghavan, also noted that its 2019 BERT update to the natural language understanding part of its Search system is now used for almost every query and available in more languages, including Spanish, Portuguese, Hindi, Arabic, German and Amharic. That’s part of the more than 3,600 updates the company made to its search product in 2019.

All of these announcements are happening against the backdrop of various governments looking into Google’s business practices, so it’s probably no surprise that the event also put an emphasis on Google’s privacy practices and that Raghavan regularly talked about “open access” and that Google Search is free for everyone and everywhere, with ranking policies applied “fairly” to all websites. I’m sure Yelp and other Google competitors wouldn’t quite agree with this last assertion.

It’s a difficult time for small businesses — to put it mildly. And Fivestars CEO Victor Ho said that many of the big digital platforms aren’t really helping.

Ho argued that those platforms — whether they offer delivery services, user reviews or marketing tools — all have the same underlying model: “They seek to take over a small business’ customer base and then charge them a tax to start reaching those customers.”

Superficially, a company like Fivestars, which has created software to support small business payments and marketing, might not sound that different.

But Ho said that the startup actually takes the “opposite” approach, because Fivestars isn’t trying to build up a big “walled garden” of its own customers that businesses pay to access. Instead, businesses pay for the software, which they use to build a database of their own customers; they don’t have to pay to reach those customers.

“The incentives are more aligned,” he said.

Image Credits: Fivestars

The Fivestars platform includes its own payment product, integration with other point-of-sale systems, marketing automation that delivers personalized messages to customers and a broader network of 60 million shoppers, allowing for cross-promotion across different Fivestars businesses.

The startup is announcing today that it has raised $52.5 million in new funding, combining a Series D equity round as well as debt and bringing its total funding to $145.5 million. The round was led by Salt Partners, with participation from Lightspeed Venture Partners, DCM Ventures, Menlo Ventures and HarbourVest Partners.

Ho said Fivestars actually closed the round before the COVID-19 pandemic, but the team decided to hold off on the announcement because it seemed like a bad idea to “flaunt” the company’s bank account when so many of its customers were suffering.

The company has seen “record usage” during the pandemic, with 1 million new shoppers joining the network every month. At the same time, Ho acknowledged that the pandemic has caused the company to shift its strategy. Originally, the goal for the funding was “just to keep growing our portfolio of merchants across our existing products,” but Ho said, “What changed pretty dramatically through this period for us was emphasizing the payments piece and the network” and focusing on “what small businesses need more than ever.”

He also noted that during the pandemic, the company has provided customers with more than $1 million worth of credits and also made more of its products free to use.

“It’s very clear that small businesses are incredibly resilient,” Ho added. “Particularly when it comes to the category of experiences — you’re not going to take your wife on a date to Pizza Hut, when you go to Paris, you’re not going to go to a generic chains.”

In the funding announcement, Natasha Teague of Ft Lauderdale health food store Tropibowls described the Fivestars platform as “a huge help.”

“The value of being able to communicate with our customers and share updates in real-time has been immeasurable,” Teague said in a statement. “The power of Fivestars’ expansive network and payment tech has made our reopening process seamless and a lifesaver as we navigate new needs as a result of the pandemic.”

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.

The whole crew was back today, with Natasha and Danny and I gathered to parse over what was really a blast of news. Lots of startups are raising. Lots of VCs are raising. And some unicorns are shooting to go public. It’s a lot to get through, but we’re here to catch you up.

Here’s what we got into:

• A Media Roundup: The Juggernaut raised $2 million in a round that we found to be both cool and timely. The news of a media startup raising money was paired with rumors of an exit for email media darling Morning Brew for a price-tag of up to $75 million. Undergirding each story was recent reporting concerning the revenue success that Axios is enjoying. It’s nice to report on some media news that isn’t fresh layoffs.
• A cluster of wellness startups raising capital: If you like to work out your mind and body, it was a good week of news for you. Calm is looking for new funds at a frewh, higher valuation. TechCrunch has coverage here. Coa did raise, adding $3 million to its coffers for mental health group classes. And Playbook put together $9.3 million for its fitness instructor platform.
• VCs raised lots: It’s a hot time for VCs themselves to raise money, with OpenView, Canaan, True Ventures, Lead Edge Capital, First Round, and Khosla either closing rounds or announcing new fundraises.
• Also on the VC beat: Terri Burns was made an investing partner at GV.
• Finally, we got into the recent GetAround funding and turnaround story, which segued us into Airbnb’s own recovery. TechCrunch has more here.

And with that, we’re off until Monday morning. Chat soon, and stay safe.

Brighteye Ventures, the European edtech venture capital firm, recently announced the $54 million first close of its second fund, bringing total assets under management above $112 million. Out of the new fund, the 2017-founded VC will invest in 15-20 companies over the next three years at the seed and Series A stage, writing checks up to $5 million.

Described as a thesis-driven fund investing in startups that “enhance learning” within the context of automation and other new technologies, coupled with changes in the way we live, Brighteye plans to disrupt the $7 trillion global education sector “as educators and students are adapting to distance learning en masse and millions of displaced workers are seeking to upskill,” according to a press release.

The firm’s investments to date include Ornikar, an online driving school in France and Spain serving more than 1.6 million students; Tandem, a Berlin-based peer-to-peer language learning platform with over 10 million members; and Epic!, a reading platform said to be used in more than 90% of U.S. schools.

To dig deeper into Brighteye’s thesis and the edtech sector more broadly, I caught up with managing partner Alex Latsis. We also discussed some of the findings in the firm’s recent European edtech funding report and how more venture capital than ever is set to flow into educational technology.

TechCrunch: Brighteye Ventures backs seed and Series A startups across Europe and North America that “enhance learning.” Can you elaborate a bit more on the fund’s remit, such as subsectors or specific technologies and what you look for in founders and startups at such an early stage?

Alex Latsis: We invest in startups that use technology to directly enable learning, skills acquisition or research as well as companies whose products address structural needs in the education sector. For example, Zen Educate addresses the systemic issue of teacher supply shortages in the U.K. via an on-demand platform that saves schools money whilst allowing educators to earn more. Litigate is an AI-driven coach and workflow tool improving results for legal associates, while Ironhack, the largest tech bootcamp in Europe and Latin America, gives young professionals the skills needed to enter the innovation economy and connects them to employers with a 90% job placement rate.

As education is a complex field we always seek to establish a degree of founder market fit, but more importantly that the founding teams themselves are a good fit internally. No startup succeeds on the merits of a founder alone, even if they may be driving the momentum.

In “The European EdTech Funding Report 2020,” you note that Europe is gaining momentum with a healthy increase in VC investments in local edtech startups. Specifically, you say that edtech VC investment has experienced 9.2x growth between 2014 and 2019 in terms of money invested. What is driving this and how does Europe compare to other major tech regions for edtech, such as Silicon Valley/U.S. or China?

Both Europe and the U.S. saw about 2% of venture capital invested in edtech in 2019. Growth in edtech investment in these markets to date has been driven largely by increased willingness to pay for training that is unavailable, unengaging or too expensive in legacy institutions and to a lesser extent by increased digital penetration in schools and universities that has enabled SaaS products to scale.

Given the rapid evolution of online education in the face of the pandemic, we expect funding for edtech will trend closer to 3%-5% of venture funding in the coming years on both sides of the Atlantic. This will mean billions in incremental investment, hundreds of new promising companies and incredible learning opportunities, particularly for those looking to upskill/reskill. In countries like India and China where school and university student populations are growing more rapidly, we expect 5%+ of VC funding to go into edtech as there is more growth in core demand.

Proterra, the battery system technology developer for heavy-duty electric vehicles, said it has raised $200 million in a new round of funding.

The new cash comes from Cowen Sustainable Investment Advisors, which led the round, along with money from Soros Fund Management, Generation Investment Management and Broadscale Group.

Cowen took the bulk of the round with $150 million while Soros, Generation and Broadscale forked over another $50 million.

This new capital infusion follows a year’s worth of speculation about a potential public offering for the big honkin battery systems developer. TechCrunch last reported in August 2019 that Proterra had hit a $1 billion valuation according to investors and would be seeking a potential IPO at the time.

The company said the new money would go to support the company’s ongoing research and development efforst into battery and electric drivetrain technologies and business development to increase the company’s footprint in additional commercial vehicle segments.

Proterra’s also looking at charging and energy management technology development to lower fleet management costs associated with operating electric fleets.

To date, Proterra has raised equity and debt totaling at least roughly $1 billion from investors including G2VP, Kleiner Perkins Caufield & Byers, Constellation Ventures, Mitsui & Co. as well as BMW i Ventures, Edison Energy, the Federal Transportation Administration, General Motors’s venture arm and Tao Capital Partners .

Proterra, mainly makes buses for local, state and federal agencies that can travel 350 miles on a single charge. The Burlingame, Calif. company, which has a number of former Tesla employees in leadership positions, including the company’s former chief executive Ryan Popple, has also diversified its business to provide its power trains to other heavy- and medium-duty commercial electric vehicle manufacturers.

The company is now working with OEMs like Thomas Built Bus, Van Hool, FCCC, BusTech and Optimal-EV to bring 100% battery-electric vehicles powered by its technology to market, the company said in a statement.

“As demand grows for battery-electric vehicles and 100% zero-emission fleets, we are excited to collaborate with CSI as well as our other investors to accelerate the transition to clean, quiet transportation for all and deliver even more Proterra Powered vehicles around the world,” said Jack Allen, Proterra’s current chairman and chief executive.

BofA Securities acted as sole placement agent on this transaction.

A solid public relations team solves many issues within a company.

It helps spread important news announcements and topics integral to a company’s success. It communicates with the media in a timely manner to ensure accurate coverage and control the conversation. It builds a state of trust and engagement that propels a company’s vision and goals forward. Unless of course that company is Tesla, in which case it wants none of that.

According to numerous internal sources confirmed by automotive blog Electrik, Tesla has been slowly dissolving its internal PR department over the course of this year, leaving the sole voice of the company its founder, Elon Musk.

If true, this is a confounding decision by Musk and the decision-makers at Tesla.

What this creates for Tesla is a black hole of information coming from the company. Facts will be obfuscated if there is no official position on whatever happens in the news. For instance, consider the recent cases of self-driving collisions or a roof flying off a new car.

Or last month, when there was a major outage in Tesla vehicles, the press was left to speculate. There is no longer a PR department to reply to these incidents. It seems that Tesla has adopted a crisis management strategy that appears to think that the best course of action is to ignore future crises and they will just go away on their own. Unfortunately for Tesla, real life doesn’t work like that.

A solid public relations team solves many issues within a company.

It helps spread important news announcements and topics integral to a company’s success. It communicates with the media in a timely manner to ensure accurate coverage and control the conversation. It builds a state of trust and engagement that propels a company’s vision and goals forward. Unless of course that company is Tesla, in which case it wants none of that.

According to numerous internal sources confirmed by automotive blog Electrik, Tesla has been slowly dissolving its internal PR department over the course of this year, leaving the sole voice of the company its founder, Elon Musk.

If true, this is a confounding decision by Musk and the decision-makers at Tesla.

What this creates for Tesla is a black hole of information coming from the company. Facts will be obfuscated if there is no official position on whatever happens in the news. For instance, consider the recent cases of self-driving collisions or a roof flying off a new car.

Or last month, when there was a major outage in Tesla vehicles, the press was left to speculate. There is no longer a PR department to reply to these incidents. It seems that Tesla has adopted a crisis management strategy that appears to think that the best course of action is to ignore future crises and they will just go away on their own. Unfortunately for Tesla, real life doesn’t work like that.

Cruise, the self-driving car subsidiary of GM that also has backing from SoftBank Vision Fund, Honda and T. Rowe Price & Associates, has been issued a permit from California regulators that will allow it to test driverless vehicles on public roads in San Francisco.

The California DMV, the agency that regulates autonomous vehicle testing in the state, said the permit allows the company to test five autonomous vehicles without a driver behind the wheel on specified streets within San Francisco. Cruise has had a permit to  test autonomous vehicles with safety drivers behind the wheel since 2015.

“We’re not the first company to receive this permit, but we’re going to be the first to put it to use on the streets of a major U.S. city,” Cruise CEO Dan Ammann wrote Thursday on the company’s blog. “Before the end of the year, we’ll be sending cars out onto the streets of SF — without gasoline and without anyone at the wheel. Because safely removing the driver is the true benchmark of a self-driving car, and because burning fossil fuels is no way to build the future of transportation.”

Ammann described the issuance of the driverless permit as a low, key but milestone moment for the company, which has been working on autonomous vehicle technology for six years.

“The drama of this might be hard to appreciate. All anyone will see is a car, silently driving by itself through the city. Not speeding. Not crashing. Just quietly cruising,” he wrote. “But even without a literal launch into the sky, this is our moonshot. And the chaotic, gritty streets of SF are our launchpad. This is where years of blood, sweat, and tears have been poured out by everyone on the Cruise mission. And it’s where over two million miles of city testing will truly hit the road for the first time: an electric car, driving by itself, navigating one of the most difficult driving cities in the world.”

The driverless permit, which means no humans will be behind the wheel, comes with certain restrictions. The Cruise vehicles are designed to operate on roads with posted speed limits not exceeding 30 miles per hour, during all times of the day and night, but will not test during heavy fog or heavy rain, the DMV said. Any company applying for with driverless permit must provide evidence of insurance or a bond equal to $5 million, verify vehicles are capable of operating without a driver, meet federal Motor Vehicle Safety Standards or have an exemption from the National Highway Traffic Safety Administration, and is a SAE Level 4 or 5 vehicle.

Cruise is the fifth company to be issued the driverless permit in California. Waymo, AutoX, Nuro and Zoox also have driverless permits. Currently, 60 companies have an active permit to test autonomous vehicles with a safety driver, according to the DMV.