Year: 2021

20 May 2021

TikTok rolls out tools to bulk delete and report comments, block users

TikTok today is introducing a feature that will allow creators to deal with online abuse in an easier way. The company is launching new tools that will allow creators to bulk delete comments and block users, instead of having to moderate comments one-by-one. The update may be somewhat controversial, as it allows creators to curate a persona where the content they’ve posted is seemingly well-received, when in reality, it had a lot of pushback or correction from the broader TikTok community.

Twitter had faced this same issue in the past, and ultimately split the difference between giving the original poster control over the conversation or ceding that control to the Twitter user base at large. With Twitter’s “Hidden Replies” feature, it allow users to tuck all the unhelpful and rude comments behind an extra click — that way, the replies themselves were not removed entirely, but they weren’t allowed to derail a conversation.

TikTok, on the other hand, is putting full control in the hands of the creator. That’s a more Facebook-like approach, where users can delete anything they want from appearing on their own user profile — including comments on their posts that they don’t like.

Image Credits: TikTok; image shows the bulk delete tool (why is the user deleting nice comments, though?)

This may be the right choice for TikTok, since its social network is mainly designed to have conversations through videos. Video formats like duets and stitches allow TikTok users to react and reply to other content on the site, while also creating new content that raises a creator’s own profile. Some creators use this to their advantage. They single out others who’ve posted something they disagree with — often content that toes the line between being a “bad opinion” and one that violates rules around misinformation. They then duet or stitch (or green screen duet) that content to share their own thoughts on the subject.

However, this process can send a brigade of angry fans over to the other video, where they proceed to troll and harass the original poster. (To what extent that’s a warranted reaction may depend on your own stance on the post and the politics in question.)

TikTok says such abuse can be “discouraging.” It certainly has been for some of TikTok’s early stars, like Charli D’Amelio, a teenage girl who somehow rocketed to TikTok stardom, where she now has nearly 116 million followers. D’Amelio has begun to speak more publicly about the downsides of her online fame, saying she now finds it difficult to find enjoyment on TikTok due the mounting criticism she receives there. This includes the abusive remarks she received, the body shaming, and dealing with the competitive, dishonest nature of the influencer set, among other things.

The new bulk delete feature doesn’t solve these problems, but it may allow creators to clean up their comment section and block trolls quickly enough that they can re-establish some semblance of control over their profile.

To use the new feature, users can long-press on a comment or tap the pencil icon in the upper-left corner to open a window of options. From here, they can select up to 100 comments or accounts instead of going one-by-one, making it easier to delete or report multiple comments or block users in bulk.

TikTok says the new feature is rolling out first to Great Britain, South Korea, Spain, United Arab Emirates, Vietnam and Thailand, and will continue to expand to other markets globally in the weeks to come, including the U.S.

20 May 2021

OneNav locates $21M from GV to map our transition to the next generation of GPS

GPS is one of those science fiction technologies whose use is effortless for the end user and endlessly challenging for the engineers who design it. It’s now at the heart of modern life: everything from Amazon package deliveries to our cars and trucks to our walks through national parks are centered around a pin on a map that monitors us down to a few meters.

Yet, GPS technology is decades old, and it’s going through a much-needed modernization. The U.S., Europe, China, Japan and others have been installing a new generation of GNSS satellites (GNSS is the generic name for GPS, which is the specific name for the U.S. system) that will offer stronger signals in what is known as the L5 band (1176 MHz). That means more accurate map pinpoints compared to the original generation L1 band satellites, particularly in areas where line-of-sight can be obscured like urban areas. L5 was “designed to meet demanding requirements for safety-of-life transportation and other high-performance applications,” as the U.S. government describes it.

It’s one thing to put satellites into orbit (that’s the easy part!), and another to build power-efficient chips that can scan for these signals and triangulate a coordinate (that’s the hard part!). So far, chipmakers have focused on creating hybrid chips that pull from the L1 and L5 bands simultaneously. For example, Broadcom recently announced the second-generation of its hybrid chip.

OneNav has a totally different opinion on product design, and it placed it right in its name. Eschewing the hybrid chip model of mixing old signals with new, it wants one chip monitoring the singular band of L5 signals to drive cost and power savings for devices. One nav to rule them all, as it were.

The company announced today that it has closed a $21 million Series B round led by Karim Faris at GV, which is solely funded by Alphabet. Other investors included Matthew Howard at Norwest and GSR Ventures, which invested in earlier rounds of the company. All together, OneNav has raised $33 million in capital and was founded about two years ago.

CEO and co-founder Steve Poizner has been in the location business a long time. His previous company, SnapTrack, built out a GPS positioning technology for mobile devices that sold to Qualcomm for $1 billion in stock in March 2000, at the height of the dot-com bubble. His co-founder and CTO at OneNav Paul McBurney has similarly spent decades in the GNSS space, most recently at Apple, according to his LinkedIn profile.

OneNav CEO and co-founder Steve Poizner, seen here in 2009. Image Credits: David McNew via Getty Images

They saw an opportunity to build a new navigation company as L5 band satellites have switched on in recent years. As they looked at the market and the L5 tech, they decided they wanted to go further than other companies by eliminating the legacy tech of older GPS technology and moving entirely into the future. By doing that, its design is “half the size of the old system, but much higher reliability and performance,” Poizner said. “We are aiming to get location technology into a much broader number of products.”

He differentiated between upgrading GPS from upgrading wireless signals. “With these L5 satellites, we don’t need the L1 satellites anymore [but] with 5G, you still need 4G,” he said. L5 band GPS does everything that earlier renditions did, but better, whereas with wireless technologies, they often need to complement each other to offer peak performance.

There’s one caveat here: the L5 signal is still considered “pre-operational” by the U.S. government, since the U.S. GPS system only has 16 satellites broadcasting the signal today, and is targeting 24 satellites for full deployment by later in this decade. However, other countries have also deployed L5 GNSS satellites, which means that while it may not be fully operational from the U.S. government’s perspective, it may well be good enough for consumers.

OneNav’s goal according to Poizner is to be “the Arm of the GNSS space.” What he means is that like Arm, which produces the chip designs for nearly all mobile phones globally, OneNav creates comprehensive designs for L5 band GPS chips that can be integrated as a system-on-chip into the products of other manufacturers so that they can “embed a high-performance location engine based on their silicon.”

The company today also announced that its first design customer will be In-Q-Tel, the U.S. intelligence community’s venture capital and business development organization. Poizner said that through In-Q-Tel, “we now have a development contract with a U.S. government agency.” The company is expecting that its customer evaluation units will be completed by the end of this year with the objective of potentially having OneNav’s technology in end-user devices by late 2022.

Location tracking has become a major area of investment for venture capitalists, with companies working on a variety of technologies outside of GPS to offer additional detail and functionality where GPS falls short. Poizner sees these technologies as ultimately complementary to what he and his team are building at OneNav. “The better the GPS, the less pressure on these augmentation systems,” he said, while acknowledging that, “it is the case though that in certain environments [like downtown Manhattan or underground in a subway], you will never get the GPS to work.”

For Poizner, it’s a bit of a return to entrepreneurship. Prior to starting OneNav, he had been heavily involved in California state politics. Several years after the sale of SnapTrack to Qualcomm, he unsuccessfully ran for a seat in the California State Assembly. He later was elected California’s insurance commissioner in 2007 under former governor Arnold Schwarzenegger. He ran for governor in 2010, losing in the Republican primary against Meg Whitman, who made her name as the longtime head of eBay. He ran for his former seat of California insurance commissioner in 2018, this time as a political independent, but lost.

OneNav is based in Palo Alto and currently has more than 30 employees.

20 May 2021

OneNav locates $21M from GV to map our transition to the next generation of GPS

GPS is one of those science fiction technologies whose use is effortless for the end user and endlessly challenging for the engineers who design it. It’s now at the heart of modern life: everything from Amazon package deliveries to our cars and trucks to our walks through national parks are centered around a pin on a map that monitors us down to a few meters.

Yet, GPS technology is decades old, and it’s going through a much-needed modernization. The U.S., Europe, China, Japan and others have been installing a new generation of GNSS satellites (GNSS is the generic name for GPS, which is the specific name for the U.S. system) that will offer stronger signals in what is known as the L5 band (1176 MHz). That means more accurate map pinpoints compared to the original generation L1 band satellites, particularly in areas where line-of-sight can be obscured like urban areas. L5 was “designed to meet demanding requirements for safety-of-life transportation and other high-performance applications,” as the U.S. government describes it.

It’s one thing to put satellites into orbit (that’s the easy part!), and another to build power-efficient chips that can scan for these signals and triangulate a coordinate (that’s the hard part!). So far, chipmakers have focused on creating hybrid chips that pull from the L1 and L5 bands simultaneously. For example, Broadcom recently announced the second-generation of its hybrid chip.

OneNav has a totally different opinion on product design, and it placed it right in its name. Eschewing the hybrid chip model of mixing old signals with new, it wants one chip monitoring the singular band of L5 signals to drive cost and power savings for devices. One nav to rule them all, as it were.

The company announced today that it has closed a $21 million Series B round led by Karim Faris at GV, which is solely funded by Alphabet. Other investors included Matthew Howard at Norwest and GSR Ventures, which invested in earlier rounds of the company. All together, OneNav has raised $33 million in capital and was founded about two years ago.

CEO and co-founder Steve Poizner has been in the location business a long time. His previous company, SnapTrack, built out a GPS positioning technology for mobile devices that sold to Qualcomm for $1 billion in stock in March 2000, at the height of the dot-com bubble. His co-founder and CTO at OneNav Paul McBurney has similarly spent decades in the GNSS space, most recently at Apple, according to his LinkedIn profile.

OneNav CEO and co-founder Steve Poizner, seen here in 2009. Image Credits: David McNew via Getty Images

They saw an opportunity to build a new navigation company as L5 band satellites have switched on in recent years. As they looked at the market and the L5 tech, they decided they wanted to go further than other companies by eliminating the legacy tech of older GPS technology and moving entirely into the future. By doing that, its design is “half the size of the old system, but much higher reliability and performance,” Poizner said. “We are aiming to get location technology into a much broader number of products.”

He differentiated between upgrading GPS from upgrading wireless signals. “With these L5 satellites, we don’t need the L1 satellites anymore [but] with 5G, you still need 4G,” he said. L5 band GPS does everything that earlier renditions did, but better, whereas with wireless technologies, they often need to complement each other to offer peak performance.

There’s one caveat here: the L5 signal is still considered “pre-operational” by the U.S. government, since the U.S. GPS system only has 16 satellites broadcasting the signal today, and is targeting 24 satellites for full deployment by later in this decade. However, other countries have also deployed L5 GNSS satellites, which means that while it may not be fully operational from the U.S. government’s perspective, it may well be good enough for consumers.

OneNav’s goal according to Poizner is to be “the Arm of the GNSS space.” What he means is that like Arm, which produces the chip designs for nearly all mobile phones globally, OneNav creates comprehensive designs for L5 band GPS chips that can be integrated as a system-on-chip into the products of other manufacturers so that they can “embed a high-performance location engine based on their silicon.”

The company today also announced that its first design customer will be In-Q-Tel, the U.S. intelligence community’s venture capital and business development organization. Poizner said that through In-Q-Tel, “we now have a development contract with a U.S. government agency.” The company is expecting that its customer evaluation units will be completed by the end of this year with the objective of potentially having OneNav’s technology in end-user devices by late 2022.

Location tracking has become a major area of investment for venture capitalists, with companies working on a variety of technologies outside of GPS to offer additional detail and functionality where GPS falls short. Poizner sees these technologies as ultimately complementary to what he and his team are building at OneNav. “The better the GPS, the less pressure on these augmentation systems,” he said, while acknowledging that, “it is the case though that in certain environments [like downtown Manhattan or underground in a subway], you will never get the GPS to work.”

For Poizner, it’s a bit of a return to entrepreneurship. Prior to starting OneNav, he had been heavily involved in California state politics. Several years after the sale of SnapTrack to Qualcomm, he unsuccessfully ran for a seat in the California State Assembly. He later was elected California’s insurance commissioner in 2007 under former governor Arnold Schwarzenegger. He ran for governor in 2010, losing in the Republican primary against Meg Whitman, who made her name as the longtime head of eBay. He ran for his former seat of California insurance commissioner in 2018, this time as a political independent, but lost.

OneNav is based in Palo Alto and currently has more than 30 employees.

20 May 2021

Polywork gets $3.5M to blend professional and social networking

Life is complicated and so — increasingly — is work-life. That’s the premise underpinning Polywork, a new professional social network founded by Lystable/Kalo founder, Peter Johnson.

It’s announcing a $3.5 million seed round today, led by by Caffeinated Capital’s Ray Tonsing (who it notes was the first investor in Clubhouse, Airtable and Brex), with participation from the founders of YouTube (Steve Chen), Twitch (Kevin Lin), PayPal (Max Levchin), VSCO (Joel Flory), Behance (Scott Belsky), and Worklife VC (Brianne Kimmel) — to name a few of its long list of angels.

As the list illustrates, Johnson, an ex-Googler (and TC battlefield alum), isn’t short of contacts to tap up for his new startup — having pulled so much VC into Lystable/Kalo.

Albeit we’ve also learned that his earlier startup, which was focused on tools to help companies manage freelancers and gig workers, is no longer active. Kalo/Lystable has hit the deadpool.

We’re told the founders took the decision to pull the plug after being unable to convince investors to keep supporting the business — which had, presumably, been severely impacted by the pandemic as companies laid off freelancers.

Although, in parallel, VC investment has been flowing into startups building marketplaces to help companies work with external talent (as the remote work boom is clearly driving more flexible ways of working) so it’s not clear where exactly Kalo went wrong — perhaps its focus on management tools was simply being overtaken by more fully featured marketplaces which are baking in the kind of admin support its SaaS offered.

Lystable/Kalo had raised close to $30M over its seven year run, per Crunchbase, including from some of the same investors putting money into Polywork. Though most of the latter’s investors aren’t the same and look to be coming more from the social/entertainment side.

So what is Johnson’s new startup all about? It’s still focused on the world of work. It’s his “moonshot mission” — which, we’re told, has been fed by learnings gleaned from Lystable about creating a professional network.

But if you take a look at the site it’s a lot more Twitter in look and feel than LinkedIn. So the social element is really being put front and center here.

A Polywork profile (Image credits: Polywork)

In short, Polywork sums to a Twitter-style social feed where professionals can post updates about what they’re up to (in work and, if they like, in life too).

Users skills and interests (e.g. “UX design”, “founder”, “dinosaur enthusiast”); personality quirks (“introvert”); and achievements (“life partner”) — or indeed the opposite (“bad golfer”, “failure”) — can be displayed as custom badges at the top of their profile — again with the chance to blend personal and professional to offer a fuller portrait of who you are and what you offer.

In the feed itself, individual posts can be given related tags (e.g. “conducted user research”, which files under “UX Design”) — to illustrate relevant activity. (Clicking on a specific badge shows the sliced view of that user’s related tagged content.)

The result is an interface that feels gamified and informal — where you’re actively encouraged to inject your own personality — but which is simultaneously intended for showing off work activity and achievements.

On the professional networking side, the approach allows users to get a quick visual overview of an individual — perhaps fleshing out some of the dry details they already saw on their LinkedIn account — and quickly navigate to individual examples of specific activity. Recruiters or others looking for professional ice-breakers will probably relish the chance to find more up-to-date material to work with, ahead of making a cold pitch.

Polywork also lets users send collaboration requests to others on the network — aka, its version of LinkedIn’s in-mail. But (thankfully) it looks like users have controls to set whether or not they’re open to receiving such requests or not.

It’s certainly true that home and work have never been so blended as now, given the pandemic-fuelled remote work boom.

At the same time professionals may well — out of necessity — be more focused on the range of skills and interests they have or can acquire, rather than viewing any single job title as defining them, as was true for earlier generations of workers. As the saying goes, there’s no such thing as a ‘job for life’ anymore. Careers paths are complicated, multi-faceted — and, for some, may be more a tapestry, than a linear trajectory.

Polywork’s Millennial-friendly premise is thus to offer a place where people can present a more personal and well-rounded flavor of themselves as professionals and individuals — encompassing not just their skills and work achievements but their passions, quirks and obsessions — showing off a lot more than feels possible (or sensible) in the staid environs of LinkedIn.

That said, LinkedIn isn’t the only place for professionals to express themselves of course; People are already doing that all the time over on social media sites like Twitter (or indeed Instagram for more visually minded professions). Either social network is basically already an informal professional network in its own right — without the need for badges or labels (hashtags do a fairly decent job).

So while Polywork’s product design may look inviting, trying to reinvent the networking wheel is undoubtedly a massive challenge.

It’s not only fighting for attention with boring professional networks like LinkedIn (which everyone loves to hate), it’s treading directly into highly contested social media territory. Er, good luck with that! 

Convincing people to duplicate their social networking activity — or indeed ditch their existing hard-won social media networks — looks like a big ask. So the risk is irrelevance, despite a pretty interface. (Sure LinkedIn is boring — but, guys, the whole point is that it’s low maintenance… )

Polywork’s name and philosophy suggests it might be okay with being added to the existing mix of professional and social networks, i.e. rather than replacing either. But, well, a supplementary professional network sounds like a bit of a sideline.

Polywork launched in April but isn’t disclosing user numbers yet — and is currently operating a wait list for sign ups.

Commenting on the seed funding in a statement Caffeinated Capital’s Tonsing said: “There’s a new generation that wants to work and live on their own terms, not destined for a single track identity. The pandemic accelerated this trend and humans are reevaluating who they are and what’s most important to them in life. Polywork will usher in and facilitate this permanent shift in human behavior. We’re excited to partner with Peter again!”

20 May 2021

Holoride deploys Elrond blockchain and NFTs in prep for 2022 market launch

Holoride, the Audi spinoff that’s creating an in-vehicle XR passenger entertainment experience, is deploying blockchain technology and NFTs as the next stage in its preparation for a 2022 market launch. 

The company, which closed a $12 million Series A in April, announced it would be integrating Elrond blockchain into its tech stack to bring transparency to its ecosystem of car manufacturers and content creators. Holoride hopes to use NFTs, or non-fungible tokens, to incentivize developers into creating more content on holoride’s platform for the promise of more money earned off token purchases, and to attract passengers who want to personalize their in-car experience. 

Blockchain… NFTs… is holoride just trying to be internet trendy? Maybe, but the blockchain integration at least has been in the works for the past year, says holoride CEO and founder Nils Wollny.

Holoride’s immersive in-vehicle media platform doesn’t need blockchain to function. Its passenger experiences sync to the real-time motion and location-based data of the vehicle, so content adjusts to vehicle motion (meaning no motion sickness!). Where blockchain plays a role is to help holoride fairly and transparently distribute content and compensate developers based on user engagement time and value distribution. 

“We said we want to connect all our ecosystem partners in a very fair and transparent manner from the beginning, and blockchain technology delivers exactly on that,” Wollny told TechCrunch. “Every transaction and engagement can be stored in the blockchain. For car manufacturers, they can see how much time was spent with holoride experiences in their cars, and for content creators it’s transparent on how much time was spent with their title they have created for our platform.”

NFTs are unique digital tokens that have a marked place on the blockchain and cannot be replaced with anything else. Most NFTs are part of Ethereum’s blockchain, but holoride’s will be supported by Elrond’s blockchain. 

Wollny hopes the enticement of buying or collecting NFTs while immersed in holoride’s experiences will lead to more engagement. He also anticipates the acceleration of what futurists and other tech nerds are calling the ‘metaverse’ or the concept of the digital and virtual world increasingly intertwining with physical and augmented reality.

Need help visualizing how this works while you’re strapped into a headset being driven to your next destination? For holoride, an NFT might start by connecting elements in the virtual world to locations or events in the real world. 

“Imagine people are traveling in their virtual vehicle, maybe it’s a spaceship or a submarine, as their physical body is in a car driving through the real world,” said Wollny. “They might pass by a certain location where a content creator decided to put something passengers can collect on their way.”

So it’s kind of like Pokémon GO, but you’re sitting in a car with a VR headset on rather than walking around outside holding your phone in front of you and following augmented reality anime pets like a lunatic. And when you catch the Pokémon, it’s unique and yours and no one else can have it unless you decide to trade it.

“Or maybe the user is really good at a game they’re playing and they earn rewards while playing,” Wollny continued. “You can maybe display them to other users or trade them in the future, bringing the real world and the virtual world closer together.”

The future of holoride’s NFTs really depends upon the extent to which passengers find themselves so immersed in their in-car experiences that they seek attachment and personalization in the form of digital tokens. Maybe Wollny has been spending too much time in virtual reality, or maybe he knows something we don’t about our inevitable reliance on extended reality. But as he told TechCrunch, this is only the genesis of the startup’s ecosystem, a step towards making holoride the “transportation company for the metaverse.”

20 May 2021

Holoride deploys Elrond blockchain and NFTs in prep for 2022 market launch

Holoride, the Audi spinoff that’s creating an in-vehicle XR passenger entertainment experience, is deploying blockchain technology and NFTs as the next stage in its preparation for a 2022 market launch. 

The company, which closed a $12 million Series A in April, announced it would be integrating Elrond blockchain into its tech stack to bring transparency to its ecosystem of car manufacturers and content creators. Holoride hopes to use NFTs, or non-fungible tokens, to incentivize developers into creating more content on holoride’s platform for the promise of more money earned off token purchases, and to attract passengers who want to personalize their in-car experience. 

Blockchain… NFTs… is holoride just trying to be internet trendy? Maybe, but the blockchain integration at least has been in the works for the past year, says holoride CEO and founder Nils Wollny.

Holoride’s immersive in-vehicle media platform doesn’t need blockchain to function. Its passenger experiences sync to the real-time motion and location-based data of the vehicle, so content adjusts to vehicle motion (meaning no motion sickness!). Where blockchain plays a role is to help holoride fairly and transparently distribute content and compensate developers based on user engagement time and value distribution. 

“We said we want to connect all our ecosystem partners in a very fair and transparent manner from the beginning, and blockchain technology delivers exactly on that,” Wollny told TechCrunch. “Every transaction and engagement can be stored in the blockchain. For car manufacturers, they can see how much time was spent with holoride experiences in their cars, and for content creators it’s transparent on how much time was spent with their title they have created for our platform.”

NFTs are unique digital tokens that have a marked place on the blockchain and cannot be replaced with anything else. Most NFTs are part of Ethereum’s blockchain, but holoride’s will be supported by Elrond’s blockchain. 

Wollny hopes the enticement of buying or collecting NFTs while immersed in holoride’s experiences will lead to more engagement. He also anticipates the acceleration of what futurists and other tech nerds are calling the ‘metaverse’ or the concept of the digital and virtual world increasingly intertwining with physical and augmented reality.

Need help visualizing how this works while you’re strapped into a headset being driven to your next destination? For holoride, an NFT might start by connecting elements in the virtual world to locations or events in the real world. 

“Imagine people are traveling in their virtual vehicle, maybe it’s a spaceship or a submarine, as their physical body is in a car driving through the real world,” said Wollny. “They might pass by a certain location where a content creator decided to put something passengers can collect on their way.”

So it’s kind of like Pokémon GO, but you’re sitting in a car with a VR headset on rather than walking around outside holding your phone in front of you and following augmented reality anime pets like a lunatic. And when you catch the Pokémon, it’s unique and yours and no one else can have it unless you decide to trade it.

“Or maybe the user is really good at a game they’re playing and they earn rewards while playing,” Wollny continued. “You can maybe display them to other users or trade them in the future, bringing the real world and the virtual world closer together.”

The future of holoride’s NFTs really depends upon the extent to which passengers find themselves so immersed in their in-car experiences that they seek attachment and personalization in the form of digital tokens. Maybe Wollny has been spending too much time in virtual reality, or maybe he knows something we don’t about our inevitable reliance on extended reality. But as he told TechCrunch, this is only the genesis of the startup’s ecosystem, a step towards making holoride the “transportation company for the metaverse.”

20 May 2021

Chile-based Kredito raises $4M to help businesses get loans

In the last few months, we’ve seen an explosion in funding for consumer banking startups in Latin America, all eager to reinvent traditional banking in the region. However, the business banking space seems like it’s also undergoing some changes.

Today, Chile-based Kredito announced a $4 million pre-seed round. The company focuses on generating loans for small to medium-sized businesses (SMBs). 

“What we see is that in our sector people have a bank account but don’t have access to credit,” said Sebastian Robles, co-founder and CEO of Kredito.

Robles explained that in Chile, when you open a business bank account, you don’t get a credit or debit card attached to it, so entrepreneurs usually have to use their personal cards.

“Ninety percent of our customers don’t have access to credit with their bank (but they have a bank account) and thanks to the power of AI they can have access to working capital for the first time,” added Robles.

By using an AI algorithm to underwrite the loans in real time, Kredito does all the heavy lifting and then connects the SMBs with a traditional bank that loans out the money.

“We use proprietary algorithms and alternative data to evaluate credit risk more inclusively than traditional banks,” the company said in a statement. This approach speeds up the process of getting a loan, which traditionally has taken weeks or months to complete.

While in beta, the company used data from more than 10,000 SMBs to train their AI models.

Kredito makes money by serving as lead generation for the traditional banks and charging them a small percentage for each loan they bring in.

In addition to its loan service, Kredito is also developing a debit card product that will be available in the next couple of months. Like other fintechs in the region, the company’s strategy is to launch individual financial products one at a time without having to apply to be a full bank.

“Being a bank is too expensive, so we use pieces of the ecosystem instead,” Robles told TechCrunch.

Kredito launched in March of this year and today the company has more than 2,000 active SMBs on the platform. 

In addition to offering new products, the company is very focused on offering optimal customer service, which is an area that traditional banks are lacking.  

“To open a bank account for our startup was more painful than raising our angel funds, and despite having $4 million in the bank, I still don’t have a line of credit for Kredito,” Robles said.

Investors in the round include a private VC fund from Maurice Khamis and Family, Link Capital Partners, partners from Patio Group, Karim Fajardin and other family offices focused on VC and fintech.

20 May 2021

Dooly raises $80M more for its AI tools to help salespeople manage their busywork

Salespeople have more tools than ever these days to help them with their work, whether they are tools to source new leads, keep those leads interested or informed about what’s being sold, to track how the sales process is going, to manage those relationships once they are secured, or accounting tools to manage how and where sales are actually coming in. Today, a startup that’s built a platform to help manage the data entry that powers all of that is announcing a swift round of funding to build on momentum and interest in its technology.

Dooly — which has built a set of AI-based tools to automate the busywork that goes into updating data in sales software, specifically apps like Salesforce, in order to get the most out of that software — has closed $80 million in funding. Sources tell us that the money values the Vancouver-based startup at over $300 million.

This is a “swift” round in that efforts to raise and close the funding happened quickly, and come not two months after the company had announced a Series A and seed round totaling $20 million. (In fact, we got wind of this round a couple of weeks ago, so arguably it was less than two months since the previous announcement.)

This latest Series B is being led by Spark Capital, with Greenspring, Tiger Global, Lachy Groom, boldstart ventures, BoxGroup and Addition also participating. Several of these are repeat investors.

Investor interest in the company is coming in part because of what Dooly is adding to the bigger mix of sales tools; and in part because of the traction it has already picked up for that.

While there are indeed a number of apps that salespeople can use these days, that has presented something of a predicament for many salespeople: tending to the data in each of these, updating records and helping them tick along, can be a very time-consuming task that takes people away from doing what they do best.

That predicament has perhaps been heightened in the last year, as organizations push for “digital transformation” — investing in newer IT — to better adapt to workforces that are not in the office all the time, and in many cases haven’t been in an office together for a year and with some perhaps never to return again. That’s in many cases translated to using a ton more software to manage those people, what they do, and how they engage with each other when in-person is not an option.

Dooly’s proposition is that it uses AI tools like natural language processing to let people take notes on meetings and other work which it then intelligently can feed into other applications to let them work as they should.

Kris Hartvigsen, Dooly’s CEO himself experienced these pain points firsthand as a top salesperson for a number of other companies and this served as his motivation for building Dooly.

“This was born out of pain,” he said. “When I was in a previous role as a top sales performer, I was constantly in this mode that eroded my time. The headwinds now are for remote working, but not everyone is benefitting from this remote world as much as Zoom is. Some are finding it harder to hit their numbers so you want to spend more time, not less, speaking to customers.”

He describes his business as “the table cloth that goes over the table that no one wants to sit at” and more seriously, “a clean overlay to systems” that is very aware of the challenges salespeople face on a practical, operational level. “We are always mindful of thinking of workflows that hinder users from peak value mode.”

The the app, in his words, “plays nice” with a number of services both to ingest information — these, for example, include tools like Gong that among other things monitor voice-based sales calls to provide real-time feedback and transcripts), as well as those that are used to record what is going on, like Salesforce. It also integrates with Slack and G-Suite and other popular apps.

Then, in addition to being able to use and populate relevant data easily across multiple apps, Dooly also provides some guidance, based on the data it is seeing, to give suggestions on closing deals.

This is music to many salespeople’s ears, it seems. It now has some 500 businesses as customers, and says the list includes revenue teams at Asana, BigCommerce, Contentful, Figma, Intercom, Lessonly, and Procore, and more.

Up to now, the company has been growing organically, through word-of-mouth — which is perhaps the best kind of sales pitch and success that any company can hope for. Ironically, now that it’s model has been well proven out, it will quite possibly be using its own tools to expand its reach even more.

Dooly is building one of the most consequential enterprise companies of the next decade,” said Will Reed, a general partner at Spark Capital. “We are thrilled to support Dooly as it continues to power the most forward-thinking revenue teams, and believe it will ultimately define the connected workspace category via its relentless focus on customers and product-led growth.” Reed is joining the board with this round.

20 May 2021

Berlin’s Trade Republic nabs $900M led by Sequoia at a $5B valuation to take its neo-broker app across Europe

Consumers are moving into investing to complement — or in some cases, offset — less good returns from things like traditional savings accounts with low interest rates or pensions, and today one of the bigger “neo-brokers” in Europe helping to open up that opportunity is announcing a monster round of funding to fuel its growth.

Trade Republic, which lets people buy and sell shares, exchange-traded funds (ETFs), derivatives and most recently cryptocurrency by way of a mobile app that does not charge commissions (but does have a fee structure for various services), has raised $900 million in a Series C round of funding that values the Berlin startup at $5 billion.

The funding has a very strong bench of investors behind it. It is being led by Sequoia, with new backers TCV and Thrive Capital, as well as previous backers Accel, Founders Fund, Creandum and Project A, also participating. Accel and Founders Fund co-led Trade Republic’s Series B a year ago.

The investment catapults the Berlin-based startup into being of the biggest privately-held fintech businesses in the region, and while Trade Republic is currently only active in Germany, Austria and France, Christian Hecker (who co-founded the company with Marco Cancellieri and Thomas Pischke) said the startup will be using the funds to expand to many more countries (which will include not just sorting out licenses to do so, but implementing larger regional operations, hence the large round of funding).

“It’s our ambition to be present across the entire Eurozone in the next four months,” he said in an interview with TechCrunch. That will start with Spain and Italy, followed by Benelux, Ireland, and Finland, he added. His view is that what Trade Republic provides is a resource that everyone should be able to access. “It really hurts me to see that the those demographic or macroeconomic factors [that are impacting users in Germany, France and Austria] are basically burning all continental European countries. So I think that’s really, really important we launch in all of those nations.” The UK is also on the target list, he noted, but Brexit has definitely thrown a proverbial spanner into the works on sorting that one out.

The turning tides of consumer habits, and economic trends, are indeed playing in favor of apps like Trade Republic that are giving people a crack at investing, an area of financial services that has traditionally been reserved for wealthier individuals with large sums of money and access to brokers to help them manage that.

For more ordinary people in Europe, interest rates have been at an all-time low, making traditional savings a less-compelling way of growing money; and given the rate of inflation, there are concerns that state pensions — Social Security, as it’s known in the U.S. — will not be enough for average consumers to live on in their later years without a supplement, while private pension plans are not widely used to supplement that already.

Enter “neo-brokers” who are leveraging the ubiquity of smartphones and mobile apps, and a growing acceptance of carrying out financial services like payments or banking using them, to build a new approach to investing, one that is far more accessible to a wider pool of consumers by splitting the stock investing into increments or making way to invest in funds that are composites of many stocks; or indeed giving users a way of investing into alternative areas like cryptocurrency.

Or, as Hecker sums it up: “We have negative interest rates, and we have inflation, and we have a huge pension gap. All three factors demand that you need to do something for yourself.”

This has meant a massive shift in stock trading that has led to the rise of a number of new players, including Robinhood in the U.S. (which has tried but has yet to make a move into Europe); eToro, which in March announced it was going public by way of a SPAC valuing it at $10 billion; Bux, which raised $80 million just last month; and neo-bank Revolut, which also provides stock trading services. It is also leading to the growth of completely new approaches to the concept, such as Rally creating a new market for investing in collectibles, and most recently NFTs to turn “everything” into an investible asset. Rally too raised $30 million led by Accel this week.

All those trends, and the wider rise of services to let you trade by phone, has led to a huge boost for Trade Republic. Last year when announcing its Series B, Trade Republic said it had more than €1 billion under management. Now, that figure has ballooned to €6 billion, coming from just 1 million customers in the three markets where the startup is active: Germany, Austria and France.

Doing the math on that, customers on average are putting some €6,000 per account into Trade Republic, although in practice — and as a mark of the “democratization” that the company touts as part of its mass-market appeal — some are putting significantly less, and some significantly more, than that amount.

Hecker said that some users are earmarking as much as 20-30% of their salaries or savings on a monthly basis, and the idea is not so much about quick returns from quick trades, as it is about people looking longer-term gains.

“We’ve never been a trading platform,” Hecker said, referring to the fact that many people tread their Trade Republic accounts as a savings plan. And for that reason, he wouldn’t really be drawn out on what kind of returns people could expect from the investments except to say that they are in line with how the general market provides gains, and would depend on what you invest in.

“I think what’s very exciting about being a savings plan is that it’s not only bound to short term returns,” he said, noting that a recent customer survey found that 70% of Trade Republic’s customers “are not looking for short-term gains, or investing with the sole purpose to benefit from the average buying effect.” Users, he said, “believe in trends, like sustainability, or the ability of the U.S. technology industry to really grow for the next 10 to 30 years.”

The funding and valuation, and the story that the company likes to tell about its potential to help the average consumer have a better financial outcome with what money they have to hand, certainly seem to set up the startup to begin positioning itself as a more permanent part of the financial fabric, although as we have unfortunately seen, that can be a slippery idea not just in the world of financial services, but in the world of startups, too.

This is one reason why the fact that the company has a banking license comes in handy: it means that customers get deposit insurance of up to €100,000 per account (similar to how the FDIC backs banks in the U.S.).

Sequoia has been a strong investor in fintechs, backing the likes of Klarna and Nubank, and this comes as the firm is expanding its reach in the region after opening its first European office, in London.

“The democratization of financial markets will be one of the most important consumer trends of the next decade,” says Doug Leone, partner at Sequoia, in a statement. “Trade Republic is on the leading edge of this trend and has attracted an untapped generation of European savers who demand increased financial accessibility. We’re thrilled to partner with Christian, Thomas, Marco and their team as they deliver a product and experience that customers love.”

20 May 2021

WalletsClub wants to be the ‘Visa for e-wallets’ across the world

Digital payments are going mainstream around the world. By the end of 2020, there were more than 300 mobile money providers with over 100,000 active users, according to a report published by GSMA, an industry association for mobile network operators. Altogether, over 300 million mobile money accounts were active every month around the world.

Mobile money providers — more commonly known as e-wallets — are used to transfer money, pay and receive payments through mobile phones without the need for a traditional bank. They are useful so long as they enjoy wide adoption and a strong network effect. But even a popular service like Ant Groups’s Alipay, which has over one billion annual users, is practically unusable outside China due to its low penetration in most countries.

The problem is there is no interoperability between most wallets as there is between traditional banks, suggested Xue Zhixiang, who worked on the basic infrastructure for Alibaba’s cloud unit and Alipay before starting WalletsClub.

Registered in Hong Kong in 2019 with a small operational team in mainland China, WalletsClub sets its sights on becoming the Visa for digital wallets, making money transfers possible between the world’s hundreds of electronic money services.

“We are like a clearinghouse for digital wallets,” said Xue, the company’s CEO.

A clearing system is an intermediary for two parties engaged in a financial transaction. It’s designed to ensure the efficiency and security of a transfer by validating the availability of the funds and logging the transfer between two transacting parties. Payments can be sent and received in real-time using WalletsClub, Xue claimed, and its technology is based on the “ISO 20022” standard, a common language for financial institutions to exchange data across the globe.

In other words, WalletsClub is going after the hundreds of e-wallets around the world rather than individual end-users. Its vision is to let people pay with any mobile wallet anywhere as long as the sender’s service provider or financial institution and the receiver’s equivalent services are members of WalletsClub, similar to how Visa and Mastercard process credit cards issued by different banks that are in their networks. The company plans to monetize by charging a flat fee per transaction.

By adding interoperability to electronic wallets, even small, regional players can thrive because they gain compatibility wherever a clearing system is in place.

Instead of challenging the traditional financial system, WalletsClub wants to provide a way for unbanked individuals to easily move money around through digital wallets, which are easier to obtain than a bank account. A big demand will come from overseas migrant workers who need to send money back to their home countries, such as the millions of Southeast Asian workers abroad.

WalletsClub is potentially encroaching on the territory of a few players. Expatriate workers sending money home currently revert to longstanding remittance services like Western Union or MoneyGram, which have large networks of “agent” locations where users go send or collect money. In 2018, Alipay began allowing users in Hong Kong to send money to GCash accounts in the Philippines, but “the focus of Ant Group is payments rather than remittance,” Xue observed.

In 2019, money sent home from diaspora workers became the largest source of external financing in low- and middle-income countries excluding China, according to World Bank data. The money flows amounted to over $500 billion and surpassed the levels of foreign direct investment in these regions.

The other type of business that a clearinghouse for mobile wallets could threaten is cross-border payment aggregators, which save merchants from having to integrate with various digital payment methods.

The biggest challenge for the nascent startup is to establish trust with clients. At this stage, WalletsClub in talks with electronic money services founded by Chinese entrepreneurs in Hong Kong, Singapore and Canada. Chinese-made wallets are especially plentiful in emerging markets, thanks to these founders’ learning from China’s fintech boom over the decade. Many of them found it hard to compete with behemoths like Tencent and Ant, let alone China’s tightening regulations around fintech.

“If we reach 20 members and have several hundreds of transactions between every pair of members on a daily basis, we are basically profitable,” said Xue, adding that the goal is to onboard a dozen customers by this year.