Author: azeeadmin

08 Jul 2020

K4Connect, a startup bringing tech to senior living centers, closes its $21M Series B

K4Connect, a startup focused on bringing new technologies like voice assistance, home automation, digital messaging and more to older adults and those living with disabilities, has closed on $21 million in Series B funding. The B round had originally wrapped in October 2018, but was extended with the recent addition of $7.7 million led by Forte Ventures.

Others taking part in the round include existing investors Sierra Ventures, Intel Capital, AXA Venture Partners, the Ziegler Link•Age Fund, Revolution’s Rise of the Rest, Topmark Partners (formerly Stonehenge Growth Equity Partners) and Traverse. As a result of the new funding, Forte Ventures’ Louis Rajczi will join the startup’s board. To date, K4Connect has raised $31 million in venture funding.

Image Credits: K4Connect

Notably, the additional funds were raised amid the coronavirus pandemic, which has been disproportionately impacting older adults in care facilities, cutting off their communication from loved ones and disrupting their daily activities.

The K4Connect platform, which today serves over 800 continuing care, independent living and assisted living communities across the U.S., can help to address many of the challenges these communities are now facing.

The startup was co-founded in 2013 by Scott Moody, the entrepreneur whose biometrics company AuthenTec sold to Apple, where it became the basis for Touch ID.

Now K4Connect’s CEO, Moody had moved to Raleigh, N.C. to retire, but soon realized he still had energy left to start another company. Originally, the startup’s focus had been on bringing smart home technologies together through what’s now K4Connect’s patented operating system, FusionOS. But the team hadn’t initially narrowed in on a particular market.

That changed when Moody met a man, Eric, who was an advocate for the homeless and living with MS. He told the founder that when he wakes up the morning, he has the energy for about a thousand good steps during his day — and how he uses those steps defines the quality of his life. He said the smart home tech K4Connect was developing could help him make his life better.

Moody immediately pivoted the company to redirect its focus on serving those in similar situations, which didn’t just include individuals living with disabilities but also the broader senior market.

Image Credits: K4Connect

Today, the FusionOS-powered platform integrates a suite of solutions designed for residents in independent or assisted living facilities as well as other care facilities. This includes tools to stay connected to their families though voice and video messaging, as well as those for accessing a digital resident directory, playing games, and staying informed on the latest community news — ranging from COVID-19 updates to daily meal menus to updated visitation policies, or anything else the facility wants to broadcast.

For the facilities who purchase the software-as-a-service (SaaS) solution for their communities, there are other productivity tools they can use, like those for event management, resident surveys, resident and family management, communications, prospect communications, and more. Due the coronavirus outbreak, K4Connect is even developing an expanded video chat service that will allow residents to video call staff for their requests, instead of having staff enter their rooms.

 

Another key aspect to K4Connect’s solution is its smart home automation functionality.

The company provisions Alexa devices for residents, so they don’t have to configure devices themselves — they just plug them in. It also supports other home automation devices like smart thermostats, smart lights, motion sensors, sleep tracking devices, and more. 

This is all managed by way of the company’s “K4Community” solution powered by the underlying FusionOS technology. Residents can access this as an app their own smartphones, on preprovisioned tablets, or even through digital signage in the facility itself.

The SaaS solution is priced based on per-resident basis and the cost depends on which modules the facility wants to use in their own setup. This can range from a few dollars per month per resident to tens of dollars per month per resident, Moody says, and includes support.

Image Credits: K4Connect

As it turns out, K4Connect had a bit of a head start in terms of working on solutions more specifically designed to meet the needs of its communities amid the coronavirus outbreak, thanks to advice from its investors.

“Having investors like Intel and AXA did provide a wider perspective,” says Moody. “I figured, look, they’re really concerned. They’re seeing this issue from a wider geographic perspective than we are,” he explains.

Moody already knew that even the flu impacted older adults more than the general population. Due to K4Connect’s market of seniors, he multiplied what investors were saying could be the impact of coronavirus by a much larger factor.

“We kind of saw it coming,” Moody admits. “Many people were not completely bought in yet at the end of February. But just at the start of March, we launched something called ‘Project COVID 911.’ I just thought it was going to have a significant impact on the economy, but more importantly, the people we serve. And we had to be in a position to react and support,” he adds.

“If I was wrong, then we were going to be more prepared. And if I was right, then we would be in a situation where we can actually help serve people,” says Moody.

K4Connect adjusted its roadmap to focus on specific areas, like communications, content delivery, and pre-provisioning the Alexa Dot speakers, in order to limit time spent installing in residents’ rooms, among other things. Today, its solution offers features like resident-to-resident video chat for those now stuck in their rooms, tools for booking time slots in the dining area for facilities limiting large groups, access to live streamed content — like those yoga classes you can’t attend in person — and more.

With the added funding, K4Connect, now a team of 57 full-time, plans to further expand into the senior market, including not only those in facilities and senior communities, but also those living in affordable housing on their own. The team is actively developing solutions for this market segment, Moody says.

We are incredibly fortunate in our investor relationships in that they not only believe in our vision but equally value our mission,” Moody said, in a statement about the new funding. “Forte Ventures is a prime example of that relationship and we’re proud to welcome them to the bench of our valued investors. With their support, and all of our investors, we’re continuing to accelerate to serve as many older adults through technology as possible.”

08 Jul 2020

Ford’s Bronco relaunch demonstrates the power of nostalgia

Ford is finally taking the wraps off the reborn Bronco next week. Literally. The company has teased the vehicle for months, showing a camouflaged SUV bouncing through rocky streams and charging over dusty hills. This week, the wraps come off and the sheet metal will finally be exposed.

The launch of the Bronco looks to be a masterclass in nostalgia. For the last few weeks, Ford has been feeding journalists with media assets — pictures, staged interviews, and upcoming advertisements. And I’ve yet to see the full vehicle because in the end, Ford is not relying on the Bronco itself to drive sales, but rather, is digging deep into the power of nostalgia to move the Bronco off lots.

Recalling the past can help companies develop a unified theme around a product or service. And in this case with the Bronco, only recalling part of the past helps companies dial in messaging. With Ford, the company wants consumers in agreement: this is a tough vehicle and it’s always been a tough vehicle. Forget about OJ, these adverts say. Instead, look at how the Bronco was used by two burly men bounding over the rolling hills of a cattle ranch. Ford is digging deep into American lore to show the Bronco as a rugged conqueror of the frontier instead of a conqueror of parking lot flowerbeds.

The Bronco is an iconic American vehicle. It wasn’t the best selling, nor the best performing vehicle in its class. It had reliability issues, and was often underpowered and outclassed by competitors. And yet, like the Mustang, it was a hit for Ford. In 1966 Ford unveiled the Bronco as a competitor to the Jeep CJ-5 and International Harvester Scout. Ford took the Bronco racing, and racked up wins in long-distance endurance races. Over its 31-year run, the Bronco remained true to itself as a two-door, sport utility vehicle.

The upcoming model is set to be different than the past. Ford is relaunching the Bronco as a family of vehicles with three models at launch. Little is known about the difference at this time, though the family appears to include a two-door off-roader, four door version and an entry-level sport model.

The launch of the new Bronco is similar to how Ford launched the retro Mustang in 2005. At the time, the Mustang was coming off decades of stale designs and lagging sales. The Fox body Mustang of the 80s was boring at best (though the 5.0 engine is notable), and the swooping design of the ’90s model was uninspired. In 1999, Ford launched a sharp, modern take on the Mustang, and yet in a few years, it was time for something new.

08 Jul 2020

PopShop Live gets $3 million to bring live streaming to shopping

Streaming video has become a huge part of our lives, whether it’s watching your favorite shows on Netflix or getting live TV through Hulu or YouTube or checking out your favorite gamers on Twitch. But streaming is trickling into other facets of our lives, too, whether it’s fitness or the move from physical events to virtual ones.

The next frontier? For PopShop Live, it’s shopping.

PopShop Live is an ecommerce platform that uses streaming video to let sellers both connect with their shoppers and sell their wares in a new way. The company has today announced the close of a $3 million funding round, led by Floodgate and Abstract Ventures, with participation from Long Journey Ventures, Cyan and Scott Banister, Shrug Capital, Backend Capital and Halogen Ventures. This brings the company’s total funding to $4.5 million.

Founded by Danielle Li, PopShop Live is a reimagining of the Home Shopping Network, or QVC, for the year 2020. Individual sellers, or established brands and stores, can get on the platform to create and host their own shows. The product also integrates with Shopify to help sellers manage their inventory and POS during the show without any additional hassle.

PopShop Live provides sellers with a playbook for best practices on running their own show. Sellers also get access to gamification features, show templates, real-time performance stats, and metrics reports to give them a complete picture of how their show is performing across a wide range of data points.

Japan LA, one of the biggest stores on the platform, did more sales on PopShop Live than its offline and online sales combined on an average Saturday before the pandemic. PopShop Live told TechCrunch that Japan LA did $17,000 in sales with more than 1,500 individual checkouts in a single show. The company has even started reserving a portion of its inventory specifically for sale via PopShop.

“What I love most about our Popshop Live shows is that, with the live videos and interactive features, I’m able to respond to customers’ requests in real-time, such as adding any products that the audience sees in the show on the fly,” said Jamie Rivadeneira, Owner of Japan LA. “I also love that I’m able to bring the same energy as helping customers in person, but to hundreds of people at once.”

She added that Japan LA is considering setting up a dedicated studio space for PopShop Live shows.

Popshop Live 1 min reel from Popshop on Vimeo.

Sellers can share the link to their show on their social platforms or on their website and direct shoppers to the platform. Once users are on the platform they can browse other shows that they might be interested in.

Cyan Banister, an investor in the platform, also started her own show to sell stuff she had sitting around in her house. She chose to give the profits to charity and matched all sales through her show. In total, she sold $8,000 worth of stuff, and with the matching, gave $16,000 to charities.

I asked Banister if the pandemic, which has stalled offline retail sales significantly, had any impact on her decision to invest in PopShop Live.

“No,” said Banister concisely. “What Danielle is building can shine in or out of a pandemic. It might have been harder to get customers on board, so in a pandemic she benefits from that in that all of these stores need a way to sell their products.”

Banister added that it goes beyond giving businesses a new way to sell their products, as both sellers and shoppers are finding a community within PopShop Live.

The PopShop Live team consists of 17 people, with 70 percent people of color and 40 percent women.

The app is currently invite-only and available on iOS. However, readers can download the app here using the code “TECH20”.

08 Jul 2020

TealHQ, with $5 million in funding, looks to help people land a job

Teal, a platform that looks to help people land jobs that they love, has closed a $5 million seed round, which was led by Flybridge Capital, with participation from Lerer Hippeau, Corigin Ventures, Aleph, Oceans Ventures, Hight Output, AVG Basecamp, and Kairos Angels.

Teal launched in November of 2019 with a system that did all of the heavy lifting for people seeking jobs, including resume consultations, searching listings, and sending application information to the right people. Essentially, Teal handled everything but the interview.

Since launch, the company has made a slight pivot to a product that’s more scalable, called Career Assist.

Fano explained that, with the original product (called Career Agent), there was a group of people who were very clear on what they wanted and saw great success on the platform. But there was also a group of people who were unsure about their career path that Teal was spending a tremendous amount of time and energy on, and they still weren’t seeing success.

“There was something kind of flawed in this model in that the people that want us the most and will pay us for the longest are going to be the least satisfied,” said Fano, adding that Career Agent was built more for job-hopping than helping people who were unemployed find a job. “So we decided to take all the learnings we’ve gotten through Career Agent and understand where things repeat and where there are inefficiencies that don’t get identified on an individual basis. When you do that for many people, you can start to identify those patterns.”

Career Assist is a curriculum that allows cohorts (of 20-30 people) to learn the best possible process for finding and landing a job they want. It includes a four-week workshop (eight classes in total) guided by experts who lead live sessions around everything from writing a resume to how to send in that resume (to the right person) to interview skills.

According to cofounder and CEO Dave Fano, applying for a job through a website is one of the worst things you can do. Instead, applicants should find the head of recruiting or HR and send them a direct email. There are also plenty of tactics, gleaned from the sales playbook, that increase an applicant’s chances of hearing back on an email.

Teal looks not only to give job-seekers a better, more interactive playbook for landing a job, but also pairs its members with other members who are going through the same thing, to offer emotional support and empathy during a time where people desperately need it.

Career Assist was originally launched for free, but has since moved to a paid model, costing users $149 for full access to the four-week program. Since April, more than 200 people have landed new jobs after going through the course.

Fano, a serial entrepreneur who sold his first company, CASE, to WeWork, has a much broader vision for Teal than getting a job. There are many situations over the course of a person’s career where they can benefit from guidance and expertise, such as negotiating contracts, asking for a promotion or a raise, or resigning.

Teal wants to stay with workers throughout the entirety of their career to help them navigate these more challenging situations.

Teal plans on using the funding to continue growing the team, which is currently at 12 people, with a 50/50 split between men and women.

Fano says that one of the greatest challenges for the company is also one of its biggest opportunities. He explained that most people think they need an individual, bespoke career coach because of the general complexity of individual careers.

Fano believes that by combining resources that exist with data from its existing user base, Teal can cover a broader set of situations and circumstances for people than an individual coach may be able to while still being able to give specific advice from this collective data set.

“Building up that data set is one of the bigger challenges, and that’s why these things don’t exist,” said Fano. “But that’s also why we’re taking the approach that we are, focusing on things that don’t scale, and so far we’ve seen that people are very willing to interact with us because we’ve shown we’ve got their best interest at heart.”

He added that the company has no interest in becoming a B2B tool that sells into the HR department, but rather wants to focus on the end-consumer.

08 Jul 2020

Trump’s sudden reversal on student visas will be felt in Silicon Valley

Growing up in the Philippines, Andreia Carrillo always liked the stars. It’s what brought her to the United States to study astronomy, and why she wants others to follow in her footsteps and study the stars.

“Though, we’ll see if that happens now,” Carrillo said.

Carrillo is one of the hundreds of thousands of students affected by a recent rule change, issued by U.S. Immigration and Customs Enforcement (ICE) to no longer allow international students from staying in the U.S. if their university moves classes fully online.

The rule change, published Monday, lands as the threat of the coronavirus pandemic grows across the country, forcing some universities to shift to digital-only operations for the fall.

News of the rule change caught immigration lawyers by surprise. The Trump administration said nothing more about the policy beyond a tweet from the president: “SCHOOLS MUST OPEN IN THE FALL!!!,” a decision over which the federal government has little authority. It’s a sharp reversal from the administration’s position in March — at the height of the pandemic’s spread in the U.S. — allowing students to retain their lawful immigration status even as in-person classes were suspended across the country.

The sudden rule change puts universities in a difficult dynamic: administrators can let campuses stay open to keep international students in the country but run the risk of spreading the virus; or close up, maintain social distancing, and international students be damned.

But the knock-on effect will be felt across the U.S., not just by the students, the universities whose revenue largely depends on higher tuition fees from international students, or even the college towns whose economies rely on schools keeping their doors open. The rule change will also impact the fields that these students pursue, largely engineering, math, and computer science, and the rate of innovation that can be sustained in a country without the core, often invisible, talent behind it.

After all, one of the most popular destinations for international students is the state of California, the heart of Silicon Valley.

Eric Tarczynski, the founder of Contrary Capital, says that he’s seen “scores of entrepreneurial people come to universities from abroad explicitly because it’s their gateway to building a company in the United States.

“To some extent, it’s their Ellis Island, and we’ve funded several companies this way,” he said. He pointed to alternative programs, like Lambda School, will help the same talented students shift online.

New York University president Andrew Hamilton said in response to the government’s rule change that “requiring international students to maintain in person instruction or leave the country, irrespective of their own health issues or even a government mandated shutdown of New York City, is just plain wrong and needlessly rigid.”

“If there were a moment for flexibility in delivering education, this would be it,” he wrote..

NYU will join a chorus of other schools in reaching out to federal officials to ask them to revoke the rule change. Harvard and MIT have gone further by suing ICE to stop the rule change going into effect.

“The coronavirus has become a vehicle for the administration to continue in its advancement of anti-immigrant policies,” Tahmina Watson, an immigration lawyer, told TechCrunch. “With the election looming in a few months, the administration is looking for every possible angle to block immigration.”

“The invisible wall is real and gets higher every day,” said Watson.

One option for schools is going to the hybrid model route where some classes are taught live and others are taught online. Harvard, for example, said it will bring up to only 40% of undergraduates to campus this fall. Universities that go virtual may struggle to justify their traditionally exorbitant tuition fees.

The rule change touches on a nerve that has been agitated throughout the pandemic: how remote education shapes what we can learn, and more importantly, who can have the opportunity to learn. Some have noted that a remote shift might harshly impact international students who have spotty connections in other countries. Others say that higher education’s appeal in the U.S. is largely the network it provides.

In Carrillo’s case, there was no opportunity to study astronomy in the Philippines. She had to come to the U.S. if she wanted to pursue her dream career path.

The rule change is likely to face legal challenges. Watson noted that Monday’s policy has questionable legality. The administration referred to it as a “temporary final rule,” which she says essentially avoids the rule going through a more typical public comment period.

“I am sure schools, among others, would have a lot to say about this policy,” said Watson. “If the administration wants to change long standing policy, the Administrative Procedure Act should be followed at every step.”

The rule, thus, awaits more direction and clarity from the administration. Until then, it is up to colleges and students to figure out how to process the drastic step.

One international student who attends graduate school at University of Washington, who asked to remain anonymous fearing their visa status, said that the rule change puts their research and scholarship at risk if they are forced to go back to their home. If their school opts for a hybrid model, they worry about their health.

“I’ve never felt so disrespected in the United States,” the student said. “If only the international students are required to go back to class, and there is a chance of getting the virus, you’re risking the international students to get infected, they said.

When Carrillo heard the rule change, she said she panicked and emailed her department. To her relief, her current college — the University of Texas, Austin — will take a hybrid approach to classes in the fall. She can stay in the country, for now.

But the news isn’t a complete sigh of relief. International students, like Carrillo, are used to feeling a false sense of security under the Trump administration.

“I feel so shitty for wanting things to be hybrid,” she said. “Morally I want things to be safer and have things online, but then that would also mess up my stay here.”

 

08 Jul 2020

Permutive raises $18.5M to help publishers target ads in a new privacy landscape

Permutive is announcing that it has raised $18.5 million in Series B funding, as the London-based startup works to help online publishers make money in a changing privacy landscape.

CEO Joe Root, who co-founded the company with CTO Tim Spratt, noted that publishers are facing increasing regulation while web browsers are phasing out support for third-party cookies — all good news for privacy advocates, but with a real downside for publisher ad revenue (blocking cookies causes an average 52% decline in ad revenue, according to a Google study last year).

Permutive tries to address this issues by allowing publishers to utilize their own first-party data more effectively.  Root estimated that without cookies, web visitors break down to 10% who are logged in and authenticated, while 90% are anonymous, and he said, “We use the insight and understanding from that 10% to make predictions about that 90%.”

So from a single anonymous pageview, Permutive can collect 20 or 30 data points about visitor behavior, which it then uses to try to project who that visitor might be and what they might be interested in. Root also noted that the company’s technology relies on edge computing, allowing it to process data more quickly, which is crucial for publishers who may only have a few seconds in which to show a visitor an ad.

Joe Root - Permutive

Joe Root – Permutive

If you’re wondering whether this approach has any privacy or regulatory implications of its own, Root suggested Permutive spends “a lot of time making sure we are ideologically aligned with [European privacy regulation] GDPR and ideologically aligned with the browsers.”

For one thing, “We don’t believe data should be portable across applications,” which is why Permutive is focused on helping publishers use their own data. For another, Root said Permutive is committed to “the destruction of identity in the adtech ecosystem.”

“Using data isn’t a problem — it’s when you attach data to an identity,” he added. So without identity, “Instead of saying, ‘Here is an ad for Anthony, look up everything you know from Anthony,’ we say, ‘Here is an ad for a user interested in tech media.’ One model leaks data and the other doesn’t.”

Root also suggested that these shifts will allow ad dollars to move back to the premium publishers who have more engagement with and data from their readers — publishers who he argued have “up until now funded the long tail” with their cookie-based data.

This approach is reflected in the publishers Permutive already works with, including BuzzFeed, Penske, The Financial Times, The Guardian, Business Insider, The Daily Telegraph, The Economist, Bell Media, News UK and MailOnline.

Founded in 2014, Permutive previously raised $11.5 million, according to Crunchbase. The Series B was led by Octopus Ventures with participation from EQT Ventures and previous investors.

“Today, Permutive is the UK category leader in its field and is beating billion-dollar global businesses on a consistent basis in trial processes,” said Will Gibbs of Octopus Ventures in a statement. “The team has hired many incredible people and is now ready to replicate the success seen in the U.K. in the U.S. Given the evolving regulatory and customer priorities, Permutive’s technology could be genuinely pioneering in its field.”

The startup is also announcing that it has hired Aly Nurmohamed (former global managing director for publisher partners at Criteo) as its general manager for publishing and Steve Francolla (former head of global publisher strategy at LiveRamp) as head of partnerships.

08 Jul 2020

The TourBox adds a touch of tactile control to your editing workflow in a portable package

Now is a great time to be dipping back into creative projects you’ve had on hold, including editing archives of photos you promised you’d get back to ‘later.’ There are a number of different gadgets designed to help make that process easier, but one of the more accessible is the TourBox, a $169 hardware controller that includes a number of different hardware buttons, dials and switches which can be customized via software to work with a variety of creative applications.

The basics

TourBox is a device that occupies roughly the desk space of an Apple Magic Trackpad, with a USB-C connection to plug into your computer. It’s equipped with a D-pad, two dials, a scroll wheel, and seven buttons. The TourBox software provides customizable controls for each of these, allowing you to assign keys to each.

Built-in profiles support popular photo editing applications including Photoshop, Lightroom and Capture One; video editing software like Final Cut Pro, Premiere and DaVinci Resolve; and drawing software including Clip Studio Paint. Each of the default configurations for these applications can also be customized depending on a user’s preferences and needs.

TourBox differs from other, more expensive devices in this category in a number of respects – it leans heavily on keyboard shortcuts, for instance, definitely simplifying software actions but not providing the same level of plug-in integration that competitors including the more premium Loupedeck+ and Loupedeck CT provide. Those are considerably more expensive, however, and what TourBox provides could suit the workflows of pros who are looking primarily to supplement, rather than replace their existing keyboard productivity workflows.

Design

The TourBox is compact, but feels sturdy. It’s heavier than I expected, which makes it more likely to stay put on the desk where you put it rather than shifting around during use. The exterior is a matte, rubberized plastic that has a nice aesthetic and a pleasant tactile feel, though it will pick up dust.

TourBox’s buttons and controls feature unique shapes and elements like raised spokes and ridges on the wheels to help you navigate the control surface entirely by feel. It produces a controller that looks very interesting because of its asymmetrical layout and exterior surface, but all of that actually makes it much easier to learn how to operate it entirely by feel after a little practice, which is key to long-term use in terms of actually ensuring the TourBox saves you time, by being something you can eventually basically commit to muscle memory.

While the design of the buttons and other controls makes a lot of sense, the actual feel of them isn’t all that great. There are some highlights, including clicky turning to help with fine-grained controls, but overall the buttons feel a bit mushy and generally don’t match up to the feel of the controls on other surfaces like the Loupedeck hardware mentioned above. Given the price difference, the lower-quality feel of the physical controls can be forgiven, and it doesn’t affect actual performance, but it’s something to keep in mind.

Performance

As with any new hardware controller, the TourBox takes some getting used to, and the software that the company provides, while it includes a basic tutorial, requires non-obvious user tweaks like manual switching of profiles to work with different applications. There’s a major 2.1 update in the works that will deliver auto-profile switching, among a number of other improvements.

Once you learn how to use the TourBox software and spend some time familiarizing yourself with the profiles for the applications you use, TourBox is indeed user-friendly, and can save you a lot of time and extra keystrokes on most common functions, including things like zooming and panning, adjusting brush size, undoing and redoing and much more.

As mentioned, the unique physical layout and button shapes appear initially odd, but ultimately mean that you can develop a very memorable workflow using the TourBox that becomes second nature. By default, some of the modifier key combinations that were shipped in the software profiles required a bit of unusual hand gymnastics for me, but all of these are customizable so it was easy to make changes that resulted in more ergonomically friendly usage.

Bottom line

While there are a growing number of options when it comes to hardware control surfaces to help you create an at-home editing suite, the TourBox at $169 is one of the most affordable out there. It’s also an extremely portable option, requiring just one cable, which you can easily pack in just about any bag.

More demanding and pro users would do well to look at Loupedeck’s offerings, and the Monogram Creative Console provides a lot more modular customizability for a system that can grow with your needs, but for on-the-road editing and for enthusiasts who are just looking for something to make their editing easier and faster but with minimal fuss, the TourBox is a solid option.

08 Jul 2020

Ahead, a platform that connects psychiatrists with patients, raises $9 million

In 2015, Andy Rink debuted Lully at a Y Combinator demo day. The product was meant to help children overcome night terrors. After years, and some clinical trials, the Lully product simply wasn’t effective enough for the company to feel comfortable launching, resulting in the company winding down and returning money to investors.

Today, Rink is onto his next big project: Ahead, a startup aimed at connecting patients with psychiatrists. It just got $9 million in funding led by TruePill.

Ahead is a platform that looks to help patients suffering from ADHD, depression and anxiety get the medical assistance they need through a combination of telehealth and in-person visits with providers. The company has its own clinics, and employs its healthcare providers as full-time employees.

While most telehealth platforms contract out there HCPs, Ahead believes that its in the best interest of both the providers and the patients to bring HCPs in house.

“We really care about the patient experience, and we care about having providers who really buy into our vision,” said Rink. “We think you the best way to get a mental health condition treated is by having a close relationship with your provider. So, even though it’s more difficult, we’ve taken the stance of hiring only full-time providers to really deliver on that.”

Ahead focuses primarily on the psychiatrist-patient relationship for conditions that are often treated with medication, rather than talk therapy. Ahead currently has one psychologist on staff for therapy and has plans to expand into that category, but has initially focused on psychiatry.

Ahead is also partnered with TruePill, its main investor, to offer a tightly integrated prescription delivery service for free to patients. Ahead offers a patient portal that allows users to see their prescription and get delivery times, and soon the company will launch the ability to request refills through that portal.

The company onboards patients in a 12-minute online process that includes a patient questionnaire. From there, Ahead sends the patient a list of HCPs in their area along with some background information about those providers, giving the patient the ability to choose who they’d like to be paired with. If all goes well, that patient is always paired with that same provider through the duration of their experience.

[gallery ids="2013007,2013008,2013009"]

The company does not currently accept insurance for visits with HCPs, but insurance can be applied toward medication costs. The first visit with an Ahead doctor is $275, and the price goes down for follow-up visits.

Ahead did 1,100 patient visits last month, with 15 health care providers on staff full-time and a total team of 33 people. Nearly 40 percent of employees are male, with nearly 60 percent female. The company said that all employees selected ‘unspecified’ for race, so Ahead doesn’t have data to share publicly in that regard.

The company sees a real competitive advantage in the landscape by having physical clinics. With ADHD as the company’s primary focus, the company is able to treat the condition via medication, which requires at least one in-person visit before prescribing medicine.

Rink cites hiring as the greatest challenge for the company.

“We could take the approach of letting anybody that wants to work here walk in the door and start seeing patients, but we want to do it the right way,” said Rink. “We want to hire providers that are empathetic and caring and that the patients will love working with. As you know, mental health care is in high demand right now, so these providers have had a lot of offers and it’s hard to hire fast enough to meet our demand.”

08 Jul 2020

As media revenue struggles, subscription startups see growth

The COVID-19 pandemic hasn’t been a friend to the media business. Its economic impacts slashed advertising budgets, diminishing a key revenue plank for many publications. The results of falling ad spend have been felt across the industry, with a wave of layoffs hitting publications large and small, niche and general.


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Other forms of publisher income, like events, have also been reduced. But the pain of 2020’s media downturn hasn’t been felt equally in the industry. Publications that had built subscription revenue bases were in a better position to weather declines in other media incomes than peers who hadn’t; revenue diversification can provide real shelter when the economy rapidly shifts.

Subscription incomes are not enough for publications to avoid all pain; The Atlantic’s subscription base famously surged during the early months of COVID-19, but the company still saw layoffs. The Athletic’s subscription business was predicated on sports events taking place — it too underwent cuts despite a membership-first model.

In this era, the healthiest publications tend to have a subscription component. The paywalled New York Times and Wall Street Journal are hiring, as is Business Insider, which launched a membership service in 2017. But not all subscription publications that are succeeding are large. Indeed, thanks to a growing set of publisher-friendly subscription services, there are a number of options in the market for supporting publications as small as a single author.

Perhaps most famously, Substack has seen good growth in the last year. The venture-backed newsletter-and-blogging service provides authors with the ability to charge for their writing. But other startups are competing in the space, helping publications derive more income directly from readers.

Pico, which provides paid-subscription tooling for publishers, has seen strong growth in the COVID-19 era. TechCrunch caught up with its co-founder Jason Bade to chat about what his company has seen in recent months. And a few months ahead of COVID-19’s arrival, publishing platform Ghost launched its paid subscription product into beta. TechCrunch asked Ghost about the reception, and growth of the membership portion of its business to better understand today’s media market.

What emerges from data and conversations concerning the startup-supported media membership landscape is something hopeful. Some writers are going to build micro-pubs that can finance their existence. And larger publications have never had more available help to wean their businesses off of ads, pageviews, and Google’s favor.

08 Jul 2020

Asus and Lenovo among the first to launch Qualcomm Snapdragon 865 Plus devices

Qualcomm just revealed initial details around the Snapdragon 865 Plus. Like the 855 Plus before it, the upcoming chip represents a mid-year performance boost to the company’s mobile flagship. Think of it as a kind of halfway refresh between major updates designed to keep things fresh in the back half of the year.

The top line updates here including performance enhancements to the CPU (Kryo 585 Prime) and GPU (Adreno 650), which offer 10% increases in clock speed and graphics rendering, respectively. The familiar X55 5G Modem-RF System is on-board, to deliver on the chipmaker’s push toward universal next-gen wireless adoption. That’s coupled with improvements to Wi-Fi connectivity, with the promise of speed up to 3.6 Gbps by way of the FastConnect 6900.

Both Asus and Lenovo get some face time in the press release. Asus says its ROG Phone 3 will sport the chips with more details in the coming weeks. If it is, indeed, the first smartphone to get the chip, it’s not exactly a high profile launch. That said, the current 865 is on more than 140 current or announced devices according to Qualcomm, so the Plus will no doubt be making its way to some higher-profile names in the not so distant future. Asus is expected to offer up more detail at a July 22 event.

The Lenovo device is an even more interesting addition. The company is widely expected to add a new gaming handset to its Legion line, and it seems it will be sporting the new chip.

“Three years after the launch of the Lenovo Legion PC portfolio, we’re bringing our beloved gaming sub-brand’s core values of speed and powerful performance to 5G mobile gaming – where Lenovo Legion will be amongst the first to offer the new Snapdragon 865 Plus in our expanding family of gaming devices this year,” VP Jerry Tsao said in a release. That’s certainly in line with Qualcomm’s increased focus on mobile gaming this time out. For that reason alone, the partnership seems like a no-brainer.

Samsung’s upcoming Galaxy Note 20 is also rumored to be receiving the upgrade, as well. That device is expected to be announced at an event on August 5. The first devices sporting the 865 Plus are due to arrive in Q3.