Category: UNCATEGORIZED

02 Oct 2019

Twitter and TweetDeck are experiencing partial outages

It’s not just you, Twitter has gone wobbly again. Users of the social network in Asia and Europe are reporting a range of problems tweeting and viewing certain types of content this morning.

Among the problems being reported are not being able to post certain types of content to the site (such as polls and media), though at least some users are still able to post text tweets saying they’re having problems.

Other users aren’t seeing latest replies to their tweets. In my case I’m unable to view latest replies on Twitter’s desktop product but can see them on an (older) version of Twitter’s iOS app.

Some Twitter users are also reporting problems posting to Android.

A Twitter spokeswoman confirmed to TechCrunch it’s having problems — pointing us to a tweet from @TwitterSupport where the company says it’s experiencing outages across both Twitter and its alternative client, TweekDeck.

The problem is also affecting being able to view DMs, per the tweet.

“We’re currently working on a fix, and should be back to normal soon,” Twitter adds, without providing detail about the cause of the issues.

The flakey service comes a few months after a major outage for Twitter.

Back in July Twitter’s service went down for a full hour. In that case an “internal configuration change” caused the issue — which Twitter subsequently rolled back.

It also suffered problems with direct messages in the same month.

Coincidentally or not, the company rolled out a major redesign of its desktop product this summer.

Twitter’s new ‘Facebook-style’ look has not been universally popular, to put it politely. Whether the redesign is the root cause of the recent bout of service flakiness remains to be seen.

Twitter’s status page sheds zero light on the matter — currently reporting that “all systems are operational” when that’s patently not the case.

We’ll update this report with any further details on the problems from Twitter.

02 Oct 2019

Impala builds a single API for the entire hotel industry

Meet Impala, a London-based startup that wants to make it easier to interact with hotel data. The startup is building a layer on top of legacy hotel systems to standardize everything with a modern REST API.

And Impala has just raised an $11 million Series A funding round from Stride.VC, Xavier Niel/Kima Ventures, Jerry Murdock, the partners of DST Global and existing investors. The company had previously raised a $1.75 million seed round.

Essentially, Impala wants to be as simple as Stripe, Twilio or Plaid. With a few lines of code, any developer should be able to get started with Impala before diving deeper.

If you’re not familiar with the tech stack of the hotel industry, hotels use Property Management Systems to manage rooms, room types, pricing, extras, taxes, etc.

“One of the reasons it's necessary is that hotels never replace that underlying system (ever) and so there's no incentive for those old systems to build open APIs (even if they could),” co-founder and CEO Ben Stephenson told me.

Developers working on products in the hotel industry currently have to build a ton of integrations to connect to all the different hotel systems. Impala wants to do the same work once and for all, and standardize the API for anyone building services on top of hotel systems.

In other words, if you want to know how many standard rooms are left in different hotels, you can query those hotels using the same API call. It becomes much easier to manage one or multiple hotels, and build apps, websites and internal services that interact with a hotel system.

With today’s funding round, the company wants to build more integrations with hotel systems. It currently supports 8 different systems, but universal support will be key when it comes to making Impala the universal language of the hotel industry.

Impala is also working on a direct booking API. Right now, many hotels manually upload booking data to Booking Holdings websites (Booking.com, Priceline, Agoda, Kayak…) and Expedia Group websites (Expedia, Hotels.com, HomeAway, Trivago…), or use a channel manager.

Those channel managers act as middlepersons that send information to multiple websites at once. “The problem with this is that if you and I wanted to start a new online seller tomorrow, we would have to connect to all of the different channel managers,” Stephenson said.

A direct booking API would lower the barrier to entry for Expedia and Booking competitors. It would also open up possibilities for new types of players who don’t necessarily sell hotel rooms today. You could imagine being able to book a room directly from a city guide website, a conference website or a music festival app.

It wouldn’t be a Booking.com embed, it would leverage Impala’s direct booking API to book directly with the hotel, which would lead to reduced commissions.

02 Oct 2019

India’s NoBroker raises $50M to help people buy and rent without real estate brokers

An Indian startup that is attempting to improve the way how people in the nation rent or buy an apartment by not paying any brokerage just raised a significant amount of capital to further expand its business.

NoBroker said on Wednesday it has raised $50 million in a new financing round. The Series D round for the Bangalore-based real estate property operator was led by Tiger Global Management and included participation from existing investors General Atlantic. The five-year-old startup, which closed its previous financing round in June, has raised $121 million to date. The new round valued NoBroker at about $300 million, a person familiar with the matter told TechCrunch.

NoBroker operates in Bengaluru, Chennai, Gurgaon, Mumbai, Hyderabad and Pune cities in India. The startup has established itself as one of the largest players in the real estate business. It operates over 2.5 million properties on its website and is adding more than 280,000 new users each month, Amit Kumar, cofounder and CEO of NoBroker, told TechCrunch in an interview.

Real estate brokers in India, as is true in other markets, help people find properties. But they can charge up to 10 months worth of rent (leasing) — or a single-digit percent of the apartment’s worth if someone is buying the property — in urban cities as their commission. NoBroker allows the owner of a property to directly connect with potential tenants to remove brokerage charges from the equation.

The startup makes money in three ways. First, it lets non-paying users get in touch with only nine property owners. Those who wish to contact more property owners are required to pay a fee. Second, property owners can opt to pay NoBroker to have its representatives deal with prospective buyers — in a move that ironically makes the startup serve as a broker.

NoBroker also offers end-to-end services such as rent agreements and movers and packers, for which it also charges a fee. The startup says it uses machine learning to speed up the transactions and make it service low-cost.

The startup processes about $14 million in rent each month, Kumar said. This is increasing by 25%-30% each month, he said. It recently launched a community app to keep a digital log of all the entries — say a Flipkart delivery personnel comes to your house — occurring in a society, maintain a dialogue with other people in their vicinity, and exchange goods.

The new financing round is oddly smaller than $51 million NoBroker had raised in June this year. Saurabh Garg, chief business officer of NoBroker, told TechCrunch in an interview that the founding team did not want to dilute their stake in the startup, hence they opted for a smaller round.

NoBroker is competing with a number of players including heavily backed NestAway, which counts Goldman Sachs and Tiger Global among its investors. NestAway operates in eight cities and has raised north of $100 million to date. Budget hotel startup Oyo, which has already become one of the largest hotel businesses in the world, also operates in NoBroker’s territory with Oyo Living.

But NoBroker’s Kumar said he does not see Oyo and other startups as competition. Instead, “these other players are some of its largest clients,” he said. India’s real estate industry is estimated to grow to $1 trillion in worth by 2030.

01 Oct 2019

Zuckerberg misunderstands the huge threat of TikTok

“It’s almost like the Explore Tab that we have on Instagram” said Facebook CEO Mark Zuckerberg in leaked audio of him describing TikTok during an all-hands meeting. But it’s not. TikTok represents a new form of social entertainment that’s vastly different from the lifelogging of Instagram where you can just take a selfie, show something pretty, or pan around what you’re up to. TikToks are premeditated, storyboarded, and vastly different than the haphazard Stories on Insta.

That’s why Zuckerberg’s comments cast a dark shadow over the future of the Facebook family of apps. How can it beat what it doesn’t understand? He certainly can’t ignore it. Facebook’s copycat Lasso has been installed just 425,000 times since it launched in November, while TikTok has 640 million installs in the same period outside of China. Oh, and TikTok has 1.4 billion total installs beyond China to date.

TikTok Screenshots

TikTok

Casey Newton of The Verge today published two hours of audio and transcripts from two internal-only all-hands Q&As held by Zuckerberg at Facebook in July. His comments touch on the company’s plan to fight being broken up by regulators, especially if Elizabeth Warren becomes President. He thinks Facebook would win, but on resorting to suing the government, he says “does that still suck for us? Yeah.” Zuckerberg also describes how Facebook is working to launch a payments product in Mexico and elsewhere by year’s end as Libra deals with regulatory scrutiny.

But beyond his comments on regulation, it’s his pigeonholing of TikTok that’s most alarming. It foreshadows Facebook failing to win one of the core social feeds that its business depends on. Perhaps his perspective on the competitor is evolving, but the leak portrays him as thinking TikTok is just the next Snapchat Stories to destroy.

Zuckeberg’s Thoughts On TikTok

Here’s what Zuckerberg said about TikTok during the internal Q&A sessions, (emphasis mine):

So yeah. I mean, TikTok is doing well. One of the things that’s especially notable about TikTok is, for a while, the internet landscape was kind of a bunch of internet companies that were primarily American companies. And then there was this parallel universe of Chinese companies that pretty much only were offering their services in China. And we had Tencent who was trying to spread some of their services into Southeast Asia. Alibaba has spread a bunch of their payment services to Southeast Asia. Broadly, in terms of global expansion, that had been pretty limited, and TikTok, which is built by this company Beijing ByteDance, is really the first consumer internet product built by one of the Chinese tech giants that is doing quite well around the world. It’s starting to do well in the US, especially with young folks. It’s growing really quickly in India. I think it’s past Instagram now in India in terms of scale. So yeah, it’s a very interesting phenomenon.

And the way that we kind of think about it is: it’s married short-form, immersive video with browse. So it’s almost like the Explore Tab that we have on Instagram, which is today primarily about feed posts and highlighting different feed posts. I kind of think about TikTok as if it were Explore for stories, and that were the whole app. And then you had creators who were specifically working on making that stuff. So we have a number of approaches that we’re going to take towards this, and we have a product called Lasso that’s a standalone app that we’re working on, trying to get product-market fit in countries like Mexico, is I think one of the first initial ones. We’re trying to first see if we can get it to work in countries where TikTok is not already big before we go and compete with TikTok in countries where they are big.

We’re taking a number of approaches with Instagram, including making it so that Explore is more focused on stories, which is increasingly becoming the primary way that people consume content on Instagram, as well as a couple of other things there. But yeah, I think that it’s not only one of the more interesting new phenomena and products that are growing. But in terms of the geopolitical implications of what they’re doing, I think it is quite interesting. I think we have time to learn and understand and get ahead of the trend. It is growing, but they’re spending a huge amount of money promoting it. What we’ve found is that their retention is actually not that strong after they stop advertising. So the space is still fairly nascent, and there’s time for us to kind of figure out what we want to do here. But I think this is a real thing. It’s good.

To Zuckerberg’s credit, he’s not dismissing the threat. He knows TikTok is popular. He knows it’s growing in key international markets Facebook and Instagram depend on to keep user counts rising. And he knows his company needs to respond via its standalone clone Lasso and more.

Facebook Lasso Screenshots

Lasso

But while TikToks might look like Stories because they’re vertical videos, and TikTok might algorithmically recommend them to people like Instagram Explore, it’s a whole ‘nother beast of a product and one that may be harder than it seems to copy.

To crystallize why, let’s rewind to Snapchat. With the launch of Stories, it started to blow up with US teens. Facebook’s attempts to clone it in standalone apps like Poke and Slingshot never gained traction. In fact, none of Facebook’s standalone apps have succeeded unless they splintered off an already-popular piece of Facebook like chat and users were forced to download them like Messenger. It wasn’t until Zuckerberg stuck his clone of Stories front-and-center atop Instagram and Facebook that Snapchat’s user count went from growing 18% per quarter to shrinking. There, Facebook used the same strategy laid out in Zuckerberg’s comments — push its good-enough clone in countries where the original isn’t popular yet.

But Facebook was fortunate because Stories really wasn’t that dissimilar to the content users were already sharing on Instagram — tiny biographical snippets of their lives. Snapchat CEO Evan Spiegel had originally invented Stories as a vision of Facebook’s News Feed through the lens of an ephemeral camera. All users had to know was “I take the same videos, but shorter and sillier, posted more often, and then they disappear”. The concept of Instagram and Facebook didn’t have to change. They were still about telling friends what you were up to. Choking off TikTok’s growth will be much more complicated.

Why TikTok Is Tough To Clone

TikTok isn’t about you or what you’re doing. It’s about entertaining your audience. It’s not spontaneous chronicling of your real life. It’s about inventing characters, dressing up as someone else, and acting out jokes. It’s not about privacy and friends, but strutting on the world stage. And it’s not about originality — the heart of Instagram. TikTok is about remixing culture — taking the audio from someone else’s clip and reimagining the gag in a new context by layering it atop a video you record.

TikTok Remixes

That makes TikTok distinct enough that it will be very difficult to shoehorn into Instagram or Facebook, even if they add the remixing functionality. Most videos on those apps aren’t designed to be templates for memes like TikToks are. Insta and Facebook’s social graphs are rooted in friendship and augmented by the beautiful and famous, but don’t encompass the new wave of amateur performers TikTok elevates. And since each post to the app becomes fodder for someone else’s creativity, a competitor starting from scratch doesn’t offer much to remix.

That means a TikTok clone would have to be somewhat buried in Instagram or Facebook, rebuild a new social graph, and retrain users’ understanding of these apps’ purpose…at the risk of distracting from their core use cases. This leaves Facebook hoping to grow its standalone TikTok clone Lasso which TechCrunch scooped a year ago before it launched last November. But as we’ve seen, Facebook struggles growing brand new apps, and that effort is further hindered by its increasingly toxic brand and sheen of uncoolness. Nor does it help that Facebook must divert development resources to comply with all the new privacy and transparency obligations as part of its $5 billion FTC fine and settlement.

The Next Feed

Facebook’s best bet is to assess the future value of the ads it could run on a successful TikTok clone and apply some greater fraction of that grand sum to competing directly. It’s already made some smart additions to Lasso like tutorials for how to remix and the option to add GIFs as sections of your video. But it’s still failing to gain serious traction in the US. While typical TikTok homepage videos have hundreds of thousands of Likes, the top ones I saw in my Lasso feed today received 70 or fewer.

I had Sensor Tower run some analysis comparing TikTok with Lasso since its launch last November, and found that Lasso gets 6 downloads for every 1000 for TikTok in the US. Some more stats:

  • US Total Downloads Since November: Lasso – 250,000 // TikTok – 41.3 million
  • US Downloads Per Day Since November: Lasso – 760 // TikTok – 126,000
  • Average US Google Play Social App Chart Ranking: Lasso – #155 // TikTok – #2

Beyond the US, Lasso has only launched in one other market, Mexico in April, where it’s been faring better but could hardly even be considered a competitor to TikTok. They won’t even coherently fit together on a graph. Facebook needs to lean harder into Lasso:

  • Mexico Total Downloads Since April: Lasso – 175,000 // TikTok – 3.3 million
  • Mexico Downloads Per Day Since November: Lasso – 1,000 // TikTok – 19,000

Facebook Lasso Logo

Zuckerberg may need to find a coherent place for TikTok style features inside Instagram and potentially Facebook. That could be another horizontal row of previews like with Stories and/or a header on the Explore page dedicated to premeditated content. Certainly something more prominent than a single button like IGTV that still no one is asking for. One opportunity to best TikTok would be building a dedicated remix source browser into the Stories camera to help users find content to put their own spin on.

Facebook will also need to buy out top TikTok creators to make videos for it instead, and even quasi-hire some of the most prolific video meme or challenge inventors to give users trends to jump on rather than just one-off clips to watch. Its failure to offer IGTV stars monetization has led many to ignore that platform, and it can’t afford that again.

If Zuckerberg approaches TikTok as merely an algorithmic video recommender like Explore, Facebook will miss out on owning the social entertainment feed. If he doesn’t decisively move to challenge TikTok soon, its catalog of content to remix will grow insurmountable and it will own the whole concept of short form performative video. Snapchat’s insistence on ephemerality makes it incompatible with remixing, and YouTube isn’t nimble enough to reinvent itself.

If no American company can step up, we could see our interest data, faces, and attention forfeited to an app that while delightful to use, heralds Chinese political values at odds with our own.

01 Oct 2019

Startup aims to make filtered water an app-driven subscription service in the home

With so many scandals around the quality of tap water these days, especially in the US, many people are turning to bottled water to drink. But this requires single-use plastics that are wreaking havoc on the environment.

One startup in Europe, Mitte, thinks it has the answer: filtering water direct from the tap. It’s raised $10.6 million in a seed round. But it hasn’t started manufacturing yet. A new US-based startup thinks is has a competitive solution.

oollee provides people with an unlimited supply of filtered drinking water for a small monthly fee. It’s now raised $1 million in pre-seed funding from investors including Mission Gate Inc and Columbus Holdings.

The idea is that with ordinary filters, people forget to maintain them and the water quality deteriorates. With oollee, maintenance and cartridge replacements are included in the monthly fee. To subscribe costs $29 per month (so less than $1 a day).

oollee uses the Reverse Osmosis method, where water is forced across a semipermeable membrane, leaving contaminants behind, which are then flushed down the drain. The clean drinking water collects in a holding tank. Usually, the installation and maintenance of an RO filter is costly and is too cumbersome for a house.

Umit Khiarollaev, CEO and co-founder of oollee says: “The small device connects to Wi-Fi and allows customers to monitor the water. The app reminds users to replace the filter element and lets them order new filters with a single click. Users can also check water condition, volume, temperature, and other factors.” Users can also check water condition, volume, temperature, and other factors. The oollee water purifier filters water in four stages, re-introducing essential minerals in the final stage.

Competitors are all major bottled water or smart filters manufacturers plus delivery services like Nestle or Alhambra and the tech giant Xiaomi in China with water filters.

01 Oct 2019

Drivy rebrands to Getaround six months after acquisition

European peer-to-peer car rental service Drivy has a new name. It is now called Getaround, which shouldn’t surprise anyone who has been following Drivy’s recent news. Back in April, Getaround announced the acquisition of Drivy for $300 million to expand to Europe. And Drivy is now 100% part of Getaround as the company is unifying its brand across the globe.

While Getaround now operates under a single brand again, there are still two mobile apps — Drivy is called Getaround EU for now. Drivy CEO Paulin Dementhon is now the CEO of Europe for Getaround.

In addition to the new name, Getaround now offers hourly car rentals in Europe just like in the U.S. And that’s about all there’s to know.

Overall, there are 5 million Getaround users and 20,000 cars around the world. The company operates in 300 cities across 8 countries.

While Drivy started as a sort of Airbnb for cars, the company has slowly evolved to focus less on cars owned by regular car owners. The startup introduced a device that lets you lock and unlock the car using a smartphone. It then started partnering with small companies that own tiny fleets of connected cars that they want to list on the platform.

01 Oct 2019

Cybersecurity giant Comodo can’t even keep its own website secure

Comodo, which bills itself as a “global leader in cybersecurity solutions,” said its forum was hacked.

The admission came in no less than a forum post, which confirmed a hacker exploited a recently disclosed vulnerability in vBulletin, a popular forum software and used by Comodo. The flaw, which requires little skill to exploit, allows an attacker to remotely run malicious code on a vulnerable forum. In this case, the exploit was used to dump the entire user database.

Exploit code was released on September 23. Two days later, vBulletin released patches for the software.

But despite claiming in it disclosure that it takes “security very seriously” and is its “highest priority,” the company didn’t immediately patch its forum software. Four days after the patches were released, its forum was hacked.

According to the disclosure, Comodo said the hackers stole usernames, names and email addresses, and the user’s last IP address used to access the forum. Some social media handles were also stolen in the breach.

Comodo said it has about 245,000 registered forum users.

It’s not the most damaging breach on record but it’s a bruising security lapse for a company that claims to be half-decent at this stuff.

This is Comodo’s second security snafu this year following another breach involving an exposed password, which allowed a security researcher access to the company’s intranet — and access to internal files and documents.

01 Oct 2019

Tesla acquires computer vision startup DeepScale in push towards robotaxis

Tesla has acquired DeepScale, a Silicon Valley startup that uses low-wattage processors to power more accurate computer vision, in a bid to improve its Autopilot driver assistance system and deliver on CEO Elon Musk’s vision to turn its electric vehicles into robotaxis.

CNBC was the first to report the acquisition. TechCrunch independently confirmed the deal with two unnamed sources, although neither one would provide more information on the financial terms of the deal. 

Tesla vehicles are not considered fully autonomous, or Level 4, a designation by SAE that means the car can handle all aspects of driving in certain conditions without human intervention.

Instead, Tesla vehicles are “Level 2,” and its Autopilot feature is a more advanced driver assistance system than most other vehicles on the road today. Musk has promised that the advanced driver assistance capabilities on Tesla vehicles will continue to improve until eventually reaching that full automation high-water mark.

Earlier this year, Musk said Tesla would launch an autonomous ride-sharing network by 2020. DeepScale, a four-year-old startup based in Mountain View, Calif., appears to be part of that plan. The acquisition also brings much needed talent to Tesla’s Autopilot team, which has suffered from a number of departures in the past year, The Information reported in July.

DeepScale has developed a way to use efficient deep neural networks on small, low-cost, automotive-grade sensors and processors to improve the accuracy of perception systems. These perception systems, which use sensors, mapping, planning and control systems to interpret and classify data in real time, are essential to the operation of autonomous vehicles. In short, these system allow vehicles to understand the world around them.

The company argued that its method of using low-wattage and low cost sensors and processors allowed it to deliver driver assistance and autonomous driving to vehicles at all price points.

The company had raised more than $18 million — in $3 million seed and $156 million Series A rounds — from investors that included Autotech VC, Bessemer, Greylock and Trucks VC.

On Monday, DeepScale’s co-founder Forrest Iandola posted an announcement on Twitter and updated his LinkedIn account. The Twitter message read “I joined the @Tesla #Autopilot team this week. I am looking forward to working with some of the brightest minds in #deeplearning and #autonomousdriving.”

In Tesla’s push towards “full self-driving,” it developed a new custom chip designed to those capabilities. This chip is now in all new Model 3, X and S vehicles. Musk has said that Tesla vehicles being produced now have the hardware necessary — computer and otherwise — for full self-driving. “All you need to do is improve the software,” Musk said in April at the company’s Autonomy Day.

Others in the industry have balked at those claims. Tesla and Musk have maintained the “improve software” line, and have continued to rollout improvements to the capability of Autopilot. Earlier this month, Tesla released a software update that adds new features to its cars. The update included “Smart Summon, an autonomous parking feature that allows owners to use their app to summon their vehicles from a parking space.

01 Oct 2019

Cloosiv raises $1M to bring mobile ordering to every coffee shop

 

A few months back we took a look at Cloosiv, a company aiming to provide smaller coffee shops a mobile ordering solution that can compete with those of the mega coffee chains.

Today the Cloosiv team is announcing that they’ve raised a $1M seed round.

Most coffee shops want to be able to offer mobile ordering — but apps are tough to build and maintain, and users don’t want to install an app for a coffee shop they might only visit once or twice.

Instead, Cloosiv’s approach is to build one big network of coffee shops all under the same app roof. Open up Cloosiv, and up pops a list of nearby, Cloosiv-enabled shops. Tap into any of the shops, and you’ll get a mobile ordering experience not unlike what you’ll find at the huge name competitors — with things like order history, item customization, and tipping all incorporated. Cloosiv charges merchants a percentage off each order, with the percentage decreasing as order volume goes up.

cloosiv ordering

Cloosiv founder Tim Griffin tells me that investors in the round include Y Combinator co-founder Paul Graham, Roger Dickey (Founder and former CEO of Gigster), Avichal Garg (former Facebook Director of Product Management), Ken Deeter, Brad Powers (CTO of Passport), and John Kim (co-founder of the chat API company SendBird).

Cloosiv currently has around 315 locations using the platform, and they’re expecting to pass 500 by the end of this year.

With mobile ordering making up at least 13% of Starbucks’ transactions in the US last year, this space is heating up. A competing platform out of Seattle, Joe Coffee, announced just a few months back that it had raised $750k with plans to expand its network to other major cities.

While Cloosiv merchants currently receive orders through the standalone Cloosiv app, the next step for the company is integrating orders into the point-of-sales apps many merchants are already using — like Clover, Micros, and Square. Griffin tells me a partnership with Square is already in the works, with integration into the Square point-of-sales app “close.”

cloosiv merchant

01 Oct 2019

Court says FCC’s ‘unhinged’ net neutrality repeal can’t stop state laws

The FCC’s repeal of net neutrality rules has been significantly weakened by a federal appeals court, which ruled that the Commission could not preempt state laws like those pending in California. And although the repeal largely survived otherwise, one judge called the logic on which it is based “unhinged from the realities of modern broadband service.”

The outcome of this case is not final, as the issue may rise as far as the Supreme Court, whose past decisions lower courts are bound to follow, yet are increasingly shown to be out of step with the way technology and markets work today. (You can read the full 186-page court opinion here.)

But the threat of preempting state net neutrality rules with a weaker federal rule was a very serious one that promised a proliferation of legal battles when the inevitable state-federal conflicts arose. Fortunately for the states, the court completely shut down the FCC’s arguments that it had the authority to overrule states, completely declawing the Commission’s rules.

Mozilla and several partners filed the lawsuit against the FCC last year, challenging Chairman Ajit Pai’s “Restoring Internet Freedom” rulemaking on a variety of fronts. Few of these were availing, as the court showed a marked predisposition towards taking the agency at its word on matters of, say, economic effects of previous rules, the competitive landscape of broadband providers, and suggested alternatives for consumer protection.

The biggest miss was the challenge to broadband being reclassified as an information service from a telecommunications service — the distinction at the heart of this decades-long conflict.

The court found that the FCC’s explanation that DNS and caching services mean that broadband providers do more than simply move bits from place to place. This is a hugely disingenuous argument, as I have discussed in detail before (involving Brett Kavanaugh, now on the Supreme Court), but the court determined that it was bound by precedent to defer to the agency.

FCC wrong on public safety, Lifeline, and state laws

The court did agree with Mozilla et al. on a few fronts.

First there are the potential threats to public safety of potential blocking and throttling by broadband providers. The case last year of firefighters in California having their Verizon devices throttled in the middle of wildfire control operations showed that there are times when these threats may be matters of life and death. Because the FCC only barely touches on this matter, the court ordered them to revisit the order and do so.

The Commission’s disregard of its duty to analyze the impact of the 2018 Order on public safety renders its decision arbitrary and capricious in that part and warrants a remand with direction to address the issues raised.

Second there is the Lifeline program, which uses federal funds to subsidize mobile and broadband access for people in underserved areas, tribal lands, and so on. The law defining Lifeline terms these things telecommunications services, but the FCC just reclassified broadband as an information service — which basically removes the authority to run the Lifeline program at all. The lawsuit points this out, and the court agrees that it’s a huge oversight for the FCC not to address it.

The Commission brushed off their concern. That was straightforward legal error which requires remand.

Lastly and most importantly is the question of preemption. As I and others have noted before, the FCC in its repeal of 2015’s net neutrality rules abdicated its only real authority for interfering with state rules. The Title II powers that govern telecommunications services would allow the FCC to regulate interstate common carriers, but it gave up those powers when it gave up Title II.

Yet it still claimed to be able to stop states from doing their own thing, which the court rightly deemed an attempt to “create preemption authority out of thin air.”

The Commission ignored binding precedent by failing to ground its sweeping Preemption Directive—which goes far beyond conflict preemption—in a lawful source of statutory authority. That failure is fatal.

By reclassifying broadband as an information service, the Commission placed broadband outside of its Title II jurisdiction.

As a matter of both basic agency law and federalism, the power to preempt the States’ laws must be conferred by Congress. It cannot be a mere byproduct of self-made agency policy.

Not only is the Commission lacking in its own statutory authority to preempt, but its effort to kick the States out of intrastate broadband regulation also overlooks the Communications Act’s vision of dual federal-state authority and cooperation in this area specifically.

The entire preemption section of the rulemaking is therefore vacated, the court decided.

That is huge news. If the federal rules, whatever they are, do not have precedence over state rules, then states are free to enact their own and expect companies to abide by them. We’ve seen how this works in some cases like Illinois, where biometric measures like facial recognition are strictly regulated. This necessitated, for instance, Facebook making changes to its photo tagging systems that also affect users outside Illinois.

In a similar vein, state rules focused on net neutrality and user privacy, like California’s, could force companies to adjust policies at a global level. It would make little sense and no little trouble for Comcast to have a special “California edition” of its services.

This effectively makes the FCC’s national rules more of a lowest possible baseline than the law of the land. Having such inadequate and poorly justified rules in that role isn’t quite as scary.

Mozilla was optimistic despite much of its complaint being thrown out. “We are encouraged to see the Court free states to enact net neutrality rules that protect consumers,” said the company’s chief legal officer, Amy Keating. “We are considering our next steps in the litigation around the FCC’s 2018 Order, and are grateful to be a part of a broad community pressing for net neutrality protections in courts, states and in Congress.”

Denouncing the FCC’s “technological anachronism”

The court repeatedly deferred to previous Supreme Court rulings and to the FCC’s freedom as an expert agency to provide “reasonable” interpretation of the law to justify its policies, even if those interpretation is not necessarily the “best.”

But the FCC is testing the utmost limits of the court’s favor in this, warned circuit judge Patricia Millett. She referred specifically to using the existence of DNS and caching as justification for claiming broadband services are more than just telecommunications.

This explanation has been set forth before by no less than Justice Brett Kavanaugh, who subsequently received a sound intellectual pummeling by his colleague, circuit judge Srinivasan.

Although the court was bound to allow it, Judge Millett in an extended concurring opinion that she was “deeply concerned that the result is unhinged from the realities of modern broadband service”:

Brand X [the relevant Supreme Court decision] was decided almost fifteen years ago, during the bygone era of iPods, AOL, and Razr flip phones. The market for broadband access has changed dramatically in the interim.

In 2005, the Commission’s classification decision was “just barely” permissible. Almost fifteen years later, hanging the legal status of Internet broadband services on DNS and caching blinks technological reality.

The question is whether the combination of transmission with DNS and caching alone can justify the information service classification. If we were writing on a clean slate, that question would seem to have only one answer given the current state of technology: No.

By putting singular and dispositive regulatory weight on broadband’s incidental offering of DNS and caching, the Commission misses the technological forest for a twig.

(Emphasis mine.) She laments that as a lower court they had no power to consider this, but that the Supreme Court can — and should. Or if it won’t, Congress can act and intervene to expose the FCC’s threadbare logic for the sham it is. “Either intervention would avoid trapping Internet regulation in technological anachronism,” she concludes.

In other words, the FCC’s entire argument rests on an increasingly flimsy legal technicality that only a higher court or Congress can address.

Until that happens the current FCC rules, much weaker than the 2015 ones, will remain in effect — but as noted earlier, states are free to enact better ones and the Commission can’t do a thing about it. That’s an enormous victory for net neutrality advocates.

“When the FCC rolled back net neutrality it was on the wrong side of the American people and the wrong side of history. Today’s court decision shows that the agency also got it wrong on the law,” said FCC Commissioner Jessica Rosenworcel, who has consistently opposed the new rule, in a statement. “As the FCC revisits its policies in light of the court’s directives, I hope it has the courage to run an open and fair process.”