Category: UNCATEGORIZED

19 Sep 2019

Thinkful confirms data breach days after Chegg’s $80M acquisition

Thinkful, an online education site for developers, has confirmed a data breach, just days after it confirmed it would be acquired.

“We recently discovered that an unauthorized party may have gained access to certain Thinkful company credentials so, out of an abundance of caution, we are notifying all of our users,” said Erin Rosenblatt, the company’s vice-president of operations, in an email to users.

“As soon as we discovered this unauthorized access, we promptly changed the credentials, took additional steps to enhance the security measures we have in place, and initiated a full investigation,” the executive said.

At the time of writing, there has been no public acknowledgement of the breach beyond the email to users.

Thinkful, based in Brooklyn, New York, provides education and training for developers and programmers. The company claims the vast majority of its graduates get jobs in their field of study within a half-year of finishing their program. Earlier this month, education tech giant Chegg bought Thinkful for $80 million in cash.

But the company would not say when the breach happened — or if Chegg knew of the data breach prior to the acquisition announcement.

A spokesperson for Chegg did not respond to a request for comment. Thinkful spokesperson Catherine Zuppe did not respond to several emails of questions about the breach.

The email to users said the stolen credentials could not have granted the hacker access to certain information, such as government-issued IDs and Social Security numbers, or financial information. But although the company said it’s seen “no evidence” of any unauthorized access to user’s account data, it did not rule out any improper access to user data.

Thinkful said it is requiring all users to change their passwords.

We also asked Thinkful what security measures it has employed since the credentials breach, such as employing two-factor authentication, but did not hear back.

Just months earlier, Chegg confirmed a data breach, which forced the online technology giant to reset the passwords of its 40 million users.

At least Thinkful is now in good company.

19 Sep 2019

Founders, get to Disrupt SF for answers to the really hard questions

One lesson from TechCrunch’s Disrupt SF is that founders can’d get enough programming on the really hard questions.  How do I get into Y Combinator? How do I hire a technical lead? How do I raise my first round? That’s why we created a special stage at Disrupt SF for the sole purpose of bringing the top Silicon Valley experts on stage to go deep on those questions with TechCrunch editors and also take audience  questions. We call this the Extra Crunch stage, in a tip of the hat to TechCrunch’s Extra Crunch subscription service, which has the same, founder-centric mission.

Please check out the agenda for all three days of the Extra Crunch stage below. You can see the full agenda here (including new additions Will Smith and Steph Curry), which includes the main and Q&A stages as well. Get your Disrupt SF pass here – but remember that only Innovator, Founder and Investor passes get access to the programming at Disrupt.

AGENDA for the Extra Crunch Stage

WEDNESDAY, OCTOBER 2

10:05 am – 10:45 am How to Build a Billion-Dollar SaaS Company with Neeraj Agrawal (Battery Ventures), Jyoti Bansal (AppDynamics) and Whitney Bouck (HelloSign) 

Growing your SaaS company to a billion dollars in revenue is no easy task. It takes patience, perseverance and a strong team. Often it doesn’t happen until well after a company has gone public. We will talk to three people who have experience working with SaaS startups and understand the unique challenges they face getting to a billion dollars and beyond.

11:05 am – 11:45 am Could the U.S. Government Be Your Next Investor? with Steve Isakowitz (The Aerospace Corporation) and Raj Shah (DIU) 

No founder likes dilution, which is why the U.S. government is becoming an increasingly popular source for early-stage, ambitious venture capital. Hear from leaders who have navigated the process to discover your next source of non-dilutive capital.

11:45 am – 12:15 pm How to Evaluate Talent and Make Decisions with Ray Dalio (Bridgewater)

Ray Dalio knows a thing or two about building successful startups. As founder of the firm Bridgewater, he helped build it into one of the most successful investment companies ever, managing a whopping $150 billion in assets. He recently wrote a book called Principles, and he’s here on the TechCrunch Disrupt Extra Crunch stage to discuss the book and companion mobile app on how building a strong culture can lead to a flourishing startup.

1:35 pm – 2:15 pm How to Take a Digital Brand Offline with Rich Fulop (Brooklinen), James Reinhart (thredUP) and Susan Tynan (Framebridge)

E-commerce has fundamentally changed the way we browse and buy physical goods. But even though online sales have taken a huge bite out of brick-and-mortar, it doesn’t mean that digital brands aren’t interested in the prospect of offline channels. Hear from three founders who have taken their own unique approach to launching a store.

2:15 pm – 2:55 pm How to Hire at Breakneck Speed with Scott Cutler (StockX), Harj Taggar (Triplebyte) and Liz Wessel (WayUp)

Nothing is better than striking product-market fit and suddenly finding a path to rapid, venture-scale growth. But as that growth accelerates, how do you create the conditions to rapidly find, attract and hire the talent you need to reach unicorn status? Hear from some of the leading recruiters and services on how they have successfully scaled recruiting and avoided key pitfalls.

3:15 pm – 3:45 pm How to Get into Y Combinator with Ali Rowghani (Y Combinator) and Michael Seibel (Y Combinator)

The seed-stage venture firm has come to form its own startup economy over the years, with its network of companies and founders interconnecting across the tech industry and beyond. Find out how Y Combinator works today, and how you can become a part of it, in this discussion with CEO of YC Continuity Ali Rowghani and CEO and partner Michael Seibel.

3:45 pm – 4:25 pm How to Build a Subscription Product with Alex Friedman (LOLA), Eurie Kim (Forerunner Ventures) and Sandra Oh Lin (KiwiCo)

The direct-to-consumer landscape has exploded in the past year, but the keys to making a subscription product indispensable are still up in the air, as few have discovered a path to success. This chat with LOLA’s Alex Friedman, Forerunner partner Eurie Kim and KiwiCo’s Sandra Oh Lin will address the constant struggles of getting a subscription service off the ground and retaining customers.

4:25 pm – 4:45 pm How to Locate the Value with Dennis Crowley (Foursquare)

Foursquare has pulled off a monumental pivot over the last decade, going from a silly location-based social network to an integral enterprise business with the chops to take on Google and Facebook. Hear founder Dennis Crowley discuss the journey the company has taken over the past ten years and what the next ten years looks like for New York’s tech sweetheart.

THURSDAY, OCTOBER 3

10:00 am – 10:40 am How to Raise My First Dollars with Russ Heddleston (DocSend), Charles Hudson (Precursor) and Annie Kadavy (Redpoint Ventures)

Venture funding may have boomed over the last decade, but the decisions around your initial funding are as tricky as ever. Hear how to take advantage of the current landscape from top Silicon Valley early-stage thinkers, including pre-seed investor Charles Hudson of Precursor Ventures, early-stage investor Annie Kadavy of Redpoint Ventures and Russ Heddleston, CEO of DocSend.

11:00 am – 11:40 am How to Build a Secure Startup without Slowing Growth with Heather Adkins (Google), Jennifer Sunshine Steffens (IOActive) and Dug Song (Duo)

Leading security experts from Google, Duo and IOActive discuss some of the challenges startups and enterprises face in security. How do companies navigate the litany of issues and threats without hampering growth?

12:40 pm – 1:20 pm How to Build a Sex Tech Startup with Cyan Banister (Founders Fund), Cindy Gallop (MakeLoveNotPorn) and Lora Haddock (Lora DiCarlo)

As the old adage goes, sex sells. A panel of investors and founders will discuss the opportunities — and challenges — of building a successful sex tech startup, and how to capitalize on a market that’s projected to be worth more than $123 billion by 2026.

1:40 pm – 2:20 pm How to Build a Space Economy with Tess Hatch (Bessemer Venture Partners), Sara Spangelo (Swarm Technologies) and Adrian Steckel (OneWeb)

From thousand-satellite constellations to space tourism, orbit is a fresh and inspiring source of new startup ideas and evolutions of established ones. Swarm’s Sara Spangelo is taking on low-cost global connectivity and Bessemer Ventures’ Tess Hatch provides the perspective of investors looking to make bets like these happen.

2:20 pm – 3:00 pm How Do I Exit and What Happens Next with Justin Kan (Atrium), Jess Lee (Sequoia Capital) and Mike Marquez (Code Advisors)

Most good startup outcomes are acquisitions, and most good acquisitions happen because a buyer needs your company for a specific reason. Hear from Justin Kan (sold Twitch), Jess Lee (sold Polyvore) and top Silicon Valley banker Mike Marquez of Code Advisors about how to make them happen the right way.

3:20 pm – 4:00 pm How to be a Positive Force in the Gig Economy with Sarah Cannon (Index Ventures), Derecka Mehrens (Working Partnerships USA) and Amanda de Cadanet (GirlGaze Network)

As gig workers continue to struggle with financial instability, inadequate labor protections and few alternatives, hear from leaders and companies that are now trying to figure out how to create an equitable, just and sustainable economic system for gig workers.

4:00 pm – 4:40 pm How Do You Decide Between Bootstrapping and Raising Venture Capital? with Ben Chestnut (Mailchimp) and Kathryn Petralia (Kabbage)

In this panel, we host two founders who have each grown their respective startups to stratospheric levels, but with very different funding approaches. Kathryn Petralia, co-founder and president of SMB lender Kabbage, has raised prodigious venture capital, including $500 million in equity from the likes of the SoftBank Vision Fund and an additional $2 billion in debt financing to underwrite Kabbage’s loan products. Meanwhile, Ben Chestnut, co-founder and CEO of MailChimp, has built a massive and well-known marketing automation business entirely by bootstrapping. Why did they choose their different financing strategies? Come hear from two leading founders about how they thought through their fundraises and the lessons we can all learn from their experiences.

FRIDAY, OCTOBER 4

10:05 am – 10:55 am How to Iterate Your Product with Manik Gupta (Uber), Diya Jolly (Okta), Ravi Mehta (Tinder) and Robby Stein (Instagram)

Launching an MVP and finding early product-market fit are just the first steps in the journey to build a great startup. Learn from leading product thinkers from Instagram, Okta, Tinder and Uber on how they expand, grow and refine their products to increase their value without alienating existing users.

10:55 am – 11:15 am How to Take a Hardware Company Public with James Park (Fitbit) and Eric Friedman (Fitbit)

Ten years after launching their product at TechCrunch 50, Fitbit co-founders James Park and Eric Friedman join us to discuss the company’s ups and downs.

11:35 am – 12:15 pm How to Build a Brand that Gets Attention with Brooke Hammerling (Brew Media Relations), Chelsea Cain Maclin (Bumble) and Ben Pham (Character)

Brooke Hammerling is the founder of one of the most iconic tech startup PR firms of the past decade, Brew Media Relations, which was sold for $15 million in 2016. Chelsea  Cain Maclin is VP of Marketing at Bumble, one of the most recognizable brands in the app world today. And Ben Pham is the founder of Character, a brand design firm that’s worked with the likes of Oculus, Nike, DoorDash and Peet’s Coffee. The three will discuss how to think about brand design and what gets and keeps the attention of users.

1:25 pm – 1:50 pm How to be a Serial Founder with David Cancel (Drift) 

So your first company worked out well. Let’s say you have a burning desire to do another one — what’s the right way to do it the next time around? Hear from frequent founder David Cancel (formerly of Performable/HubSpot, Lookery, Ghostery, Compete) on what he’s done.

1:50 pm – 2:30 pm How to Build a Better Banking Startup with Chris Britt (Chime), Adam Dell (Clarity Money; Goldman Sachs) and Angela Strange (Andreessen Horowitz)

Chris Britt, the chief executive of Chime, Goldman Sachs’ Adam Dell and Andreessen Horowitz’s Angela Strange know that money is what everyone wants. The problem is how to make it more accessible to everyone in the world. Hear them discuss how to build a better bank for everyone.

2:50 pm – 3:10 pm What’s Growing on the Consumer Internet with Andrew Chen (Andreessen Horowitz)

You may know Andrew Chen as a widely read startup growth strategist, but today he’s investing in his expertise. As a partner at top venture firm Andreessen Horowitz, he is focused on consumer internet companies, seeking out the new growth in this maturing tech sector. Come hear the latest on what he’s seeing in the industry both from the growth and investing perspective.

3:10 pm – 4:10 pm Disrupt Hackathon Finals

The top contenders of the Disrupt Hackathon demo their projects that they spent the last two days creating to compete for sponsor prizes and the $10K TechCrunch best of show award.

19 Sep 2019

Inside Apple’s reimagined Fifth Ave. store

After two years of work, the wrapper comes off the giant glass cube this week, as Apple’s Fifth Avenue flagship opens to the public this Friday. The big reveal coincides with the company’s latest releases, including new iPhones and an Apple Watch — an appropriately grandiose homecoming for new gear.

This morning, the company offered a sneak preview to select media, ourselves included. Apple pulled back the curtain as a handful of curious onlookers stood by on the sidewalk. The cube itself appears largely unchanged, aside from a new shine. The colorful concealer wrap was, sadly, just temporary.

DSCF7877

But then, why mess with what’s become a New York City landmark in its decade and a half of existence? The store is positioned in one of the most highly trafficked corners of the city, at the southeast corner of Central Park, directly across from the Plaza (and perhaps less attractively to some, two blocks north of a certain presidential tower). Until a few years back, it fittingly shared the square with the iconic FAO Schwarz.

DSCF7881

Now, however, Apple’s completely taken over the space. The plaza surrounding the cube has changed a good deal to accommodate a new lighting system that leverages a combination of sunlight and the power of 500,000 LEDs. More on that here.

Underground, the store occupies the full area of the plaza, as well. That extra space allows for a larger Genius Bar that stretches the length of the store and a special HomePod listening area sealed behind glass that brings to mind the once-popular world of hi-fi stereo stores.

DSCF7901

Most surprising, the signature spiral staircase is no longer purely glass. The steps now have a stainless steel covering — for safety purposes, one assumes. One attendee this morning confided to me that he nearly bit it walking down the steps the first time he visited the store. As cool as the glass looked, it always felt like a disaster waiting to happen whenever it rained.

As promised, the lighting system was employed to great effect. It’s a cool combination, the sunlight streaming through the fogged portholes along with the lighting rings around them. Check the reflection below:

DSCF7856

The sunlight, in turn, is used by eight full-sized trees divided in two rows on the east and west sides of the store, along with a long, live green wall to the east (near the AirPods, FWIW). It’s also apparently the coolest during sunrise and sunset when it takes on a glowing effect. 

The new store opens to public this Friday at 8AM.

[gallery ids="1883936,1883934,1883933,1883932,1883931,1883930,1883929,1883928,1883927,1883926,1883925,1883924,1883923,1883922,1883920,1883918,1883917,1883916"]

19 Sep 2019

iOS 13 pushes the envelope across the board

Apple released iOS 13, the new major version of iOS. This isn’t a groundbreaking release that is going to change the way you use your phone. But Apple has done some tremendous work across the board to improve some low-level features as well as most Apple apps.

In many ways, iOS 13 feels like a quality-of-life update. In developer lingo, quality-of-life updates are all about refining things that already work. It helps you save a second here, do something more easily there.

I’m going to talk about many of those small refinements, but I want to focus on two things that are going to matter more than the rest — Dark Mode and Apple’s focus on privacy.

Dark Mode is here

At some point, smartphone manufacturers started making bigger phones. And if you don’t want to become blind at night, Dark Mode is a must. It took a while, but it is finally here and it looks great.

Dark Mode on iOS 13 is a system-wide trigger. You can activate it from the Settings app or by opening up the Control Center panel and long-pressing on the brightness indicator. And it completely transforms the look and feel of your iPhone.

While some third-party apps have been updated, many developers still have to release updates to make their apps work with this new setting. I hope in six months, you’ll be able to turn on Dark Mode and jump from one app to another without any white interface.

I would recommend turning on the automated mode in the settings. iOS uses your current location to time the change with sunset and sunrise — your iPhone goes dark at night and it lights up in the morning.

Dark Mode doesn’t just affect apps. Widgets, notifications and other buttons in the user interface become dark. Apple uses pure black, which looks great on OLED displays. And you can optionally dim your custom wallpapers at night.

The privacy hammer

Many geeks have tried iOS 13 over the summer. But it’s going to be a completely different story when tens of millions of people download it this fall. iOS 13 brings some much-needed changes on the privacy front, and it’s going to be nasty for some companies.

Apple is adding more ways to control your personal information. If an app needs your location for something, you can now grant access to your location just once. The app will have to ask for your permission the next time.

Similarly, iOS 13 can tell you when an app has been silently tracking your location in the background with a map of those data points.

Apple is shaming app developers directly by saying “This app has used 40 locations in the background in the past 2 days” and showing you a map. You can turn off location tracking directly in the popup. Facebook is already freaking out and wrote a blog post last week to tell you that it cares about your privacy.

iOS 13 also blocks Bluetooth scanning by default in all apps. Many apps scan for nearby Bluetooth accessories and compare that with a database of Bluetooth devices around the world. In other words, it’s a way to get your location even if you’re not sharing your location with this app.

You now get a standard permission popup for apps that actually need to scan for Bluetooth devices. Some apps actually need Bluetooth to communicated with connected devices, initiate peer-to-peer payments with nearby users, etc.

But the vast majority of them have been abusing Bluetooth scanning. To be clear, you can disable Bluetooth scanning and still use Bluetooth headphones. Audio will still be routed to your headphones just fine.

I hope many app developers will review the third-party SDKs that they use. Many ad-supported apps embed code from adtech companies. But they don’t always that those SDKs are hostile to your privacy.

Finally, Apple is adding “Sign In with Apple”. It is an alternative to “Sign In with Google” or “Sign In with Facebook”. Customers can choose whether or not to share their email address and developers get little personal data. It’s going to be interesting to see if it takes off.

Low-level improvements

There are a few changes at the operating system level. First, in addition to optimizations, animations have been slightly sped up. Swiping, opening and closing apps feels faster.

Second, the keyboard now supports swipe-to-type. If you’ve used Android phones or third-party keyboards in the past, you already know how it works. You can move your finger across the display from one letter to another without lifting it. It feels like magic.

Third, the share sheet has been updated. It is now separated in three areas: a top row with suggested contacts to send photos, links and more depending on your most important contacts.

Under that row of contacts, you get the usual row of app icons to open something in another app. If you scroll down, you access a long list of actions that vary from one app to another.

When it comes to automation, the Shortcuts is installed by default with iOS 13. Many people are going to discover Shortcuts for the first time by opening the app. Voice-activated Siri Shortcuts are now also available in the Shortcuts app.

More interestingly, you can now create automated triggers to launch a shortcut. For instance, you can create scenarios related to CarPlay, a location or even a cheap NFC tag. Here are some examples:

  • Launch a music playlist when I connect my phone to CarPlay or to my car using Bluetooth.
  • Dim my screen and turn on low power mode when I activate airplane mode.
  • Turn off my Philips Hue lights when I put my phone on an NFC sticker on my nightstand.

New app features

I’m going to go through some of the major changes in Apple’s apps.

Apple Arcade is here. You have to download iOS 13 to access it. I’ll let you read our first impressions in our separate article.

iOS 13 5

Photos has received some of the biggest improvements. The main tab has been completely redesigned. You now get four sub-tabs that lets you see a curated photo library.

In addition to ‘All Photos’, you can tap on ‘Years’ to jump straight to a specific year, ‘Months’ to see some smart albums based on dates and locations. You can then open those events. It’ll jump to the ‘Days’ tab and show you the best photos.

I’m not sure I like the wording of those sub-tabs, but it’s definitely a lot more efficient if you’re looking for an old photo from a few years.

Photo editing is also much better on iOS 13. It feels like you can do pretty much all the basic editing you’d do with a third-party app.

Maps is an interesting app. While Apple has been working on improved mapping data, it’s going to be hard to notice if you don’t live in California. But Look Around, a feature that works pretty much like Google Street View, is quite impressive. This isn’t just 360 photo shots — those are 3D representations of streets with foregrounds and backgrounds. I’d recommend finding a street in San Francisco and opening Look Around.

Messages now works a bit more like WhatsApp. By that, I mean that you can pick a profile name and picture and share those with your friends and family. Apple also tells you to use Memoji, but you can pick any photo. Search in Messages is also much better.

Health has been slightly redesigned. But the big addition is that you can track your menstrual cycles in the Health app. You don’t need to install any third-party app.

Reminders has gained some new features. There’s a quick toolbar to add times, dates, locations and more. You can indent items, create smart lists and more. To-do apps are highly personal, but I’m sure some people will like it.

Find My is the new name for Find My Phone and Find My Friends. Maybe you’ll be able to find your objects soon when Apple launches Tile-like trackers?

Mail, Notes and Safari received small improvements, such as rich-text editing in Mail, a gallery view in Notes, a new site settings popup in Safari to request the desktop site, disable a content blocker or enable reader view.

Files works with Samba file servers and you can zip/unzip files directly in the app — no shortcut needed. You can also install custom fonts.

As you can see, there are a lot of big and tiny improvements across the board with iOS 13. Sure, this version feels buggy at times. It’s an ambitious update with Apple telling everyone that they’re not ready to slow down the pace of iOS releases. And Apple is making some welcome progress on the privacy front.

19 Sep 2019

iOS 13 pushes the envelope across the board

Apple released iOS 13, the new major version of iOS. This isn’t a groundbreaking release that is going to change the way you use your phone. But Apple has done some tremendous work across the board to improve some low-level features as well as most Apple apps.

In many ways, iOS 13 feels like a quality-of-life update. In developer lingo, quality-of-life updates are all about refining things that already work. It helps you save a second here, do something more easily there.

I’m going to talk about many of those small refinements, but I want to focus on two things that are going to matter more than the rest — Dark Mode and Apple’s focus on privacy.

Dark Mode is here

At some point, smartphone manufacturers started making bigger phones. And if you don’t want to become blind at night, Dark Mode is a must. It took a while, but it is finally here and it looks great.

Dark Mode on iOS 13 is a system-wide trigger. You can activate it from the Settings app or by opening up the Control Center panel and long-pressing on the brightness indicator. And it completely transforms the look and feel of your iPhone.

While some third-party apps have been updated, many developers still have to release updates to make their apps work with this new setting. I hope in six months, you’ll be able to turn on Dark Mode and jump from one app to another without any white interface.

I would recommend turning on the automated mode in the settings. iOS uses your current location to time the change with sunset and sunrise — your iPhone goes dark at night and it lights up in the morning.

Dark Mode doesn’t just affect apps. Widgets, notifications and other buttons in the user interface become dark. Apple uses pure black, which looks great on OLED displays. And you can optionally dim your custom wallpapers at night.

The privacy hammer

Many geeks have tried iOS 13 over the summer. But it’s going to be a completely different story when tens of millions of people download it this fall. iOS 13 brings some much-needed changes on the privacy front, and it’s going to be nasty for some companies.

Apple is adding more ways to control your personal information. If an app needs your location for something, you can now grant access to your location just once. The app will have to ask for your permission the next time.

Similarly, iOS 13 can tell you when an app has been silently tracking your location in the background with a map of those data points.

Apple is shaming app developers directly by saying “This app has used 40 locations in the background in the past 2 days” and showing you a map. You can turn off location tracking directly in the popup. Facebook is already freaking out and wrote a blog post last week to tell you that it cares about your privacy.

iOS 13 also blocks Bluetooth scanning by default in all apps. Many apps scan for nearby Bluetooth accessories and compare that with a database of Bluetooth devices around the world. In other words, it’s a way to get your location even if you’re not sharing your location with this app.

You now get a standard permission popup for apps that actually need to scan for Bluetooth devices. Some apps actually need Bluetooth to communicated with connected devices, initiate peer-to-peer payments with nearby users, etc.

But the vast majority of them have been abusing Bluetooth scanning. To be clear, you can disable Bluetooth scanning and still use Bluetooth headphones. Audio will still be routed to your headphones just fine.

I hope many app developers will review the third-party SDKs that they use. Many ad-supported apps embed code from adtech companies. But they don’t always that those SDKs are hostile to your privacy.

Finally, Apple is adding “Sign In with Apple”. It is an alternative to “Sign In with Google” or “Sign In with Facebook”. Customers can choose whether or not to share their email address and developers get little personal data. It’s going to be interesting to see if it takes off.

Low-level improvements

There are a few changes at the operating system level. First, in addition to optimizations, animations have been slightly sped up. Swiping, opening and closing apps feels faster.

Second, the keyboard now supports swipe-to-type. If you’ve used Android phones or third-party keyboards in the past, you already know how it works. You can move your finger across the display from one letter to another without lifting it. It feels like magic.

Third, the share sheet has been updated. It is now separated in three areas: a top row with suggested contacts to send photos, links and more depending on your most important contacts.

Under that row of contacts, you get the usual row of app icons to open something in another app. If you scroll down, you access a long list of actions that vary from one app to another.

When it comes to automation, the Shortcuts is installed by default with iOS 13. Many people are going to discover Shortcuts for the first time by opening the app. Voice-activated Siri Shortcuts are now also available in the Shortcuts app.

More interestingly, you can now create automated triggers to launch a shortcut. For instance, you can create scenarios related to CarPlay, a location or even a cheap NFC tag. Here are some examples:

  • Launch a music playlist when I connect my phone to CarPlay or to my car using Bluetooth.
  • Dim my screen and turn on low power mode when I activate airplane mode.
  • Turn off my Philips Hue lights when I put my phone on an NFC sticker on my nightstand.

New app features

I’m going to go through some of the major changes in Apple’s apps.

Apple Arcade is here. You have to download iOS 13 to access it. I’ll let you read our first impressions in our separate article.

iOS 13 5

Photos has received some of the biggest improvements. The main tab has been completely redesigned. You now get four sub-tabs that lets you see a curated photo library.

In addition to ‘All Photos’, you can tap on ‘Years’ to jump straight to a specific year, ‘Months’ to see some smart albums based on dates and locations. You can then open those events. It’ll jump to the ‘Days’ tab and show you the best photos.

I’m not sure I like the wording of those sub-tabs, but it’s definitely a lot more efficient if you’re looking for an old photo from a few years.

Photo editing is also much better on iOS 13. It feels like you can do pretty much all the basic editing you’d do with a third-party app.

Maps is an interesting app. While Apple has been working on improved mapping data, it’s going to be hard to notice if you don’t live in California. But Look Around, a feature that works pretty much like Google Street View, is quite impressive. This isn’t just 360 photo shots — those are 3D representations of streets with foregrounds and backgrounds. I’d recommend finding a street in San Francisco and opening Look Around.

Messages now works a bit more like WhatsApp. By that, I mean that you can pick a profile name and picture and share those with your friends and family. Apple also tells you to use Memoji, but you can pick any photo. Search in Messages is also much better.

Health has been slightly redesigned. But the big addition is that you can track your menstrual cycles in the Health app. You don’t need to install any third-party app.

Reminders has gained some new features. There’s a quick toolbar to add times, dates, locations and more. You can indent items, create smart lists and more. To-do apps are highly personal, but I’m sure some people will like it.

Find My is the new name for Find My Phone and Find My Friends. Maybe you’ll be able to find your objects soon when Apple launches Tile-like trackers?

Mail, Notes and Safari received small improvements, such as rich-text editing in Mail, a gallery view in Notes, a new site settings popup in Safari to request the desktop site, disable a content blocker or enable reader view.

Files works with Samba file servers and you can zip/unzip files directly in the app — no shortcut needed. You can also install custom fonts.

As you can see, there are a lot of big and tiny improvements across the board with iOS 13. Sure, this version feels buggy at times. It’s an ambitious update with Apple telling everyone that they’re not ready to slow down the pace of iOS releases. And Apple is making some welcome progress on the privacy front.

19 Sep 2019

Stripe is raising another $250M at a $35B pre-money valuation

After a week of launching new services to bring payments giant Stripe into the areas of lending and credit, the company is announcing another big step forward to fuel its growth: it’s raising another $250 million in funding at a pre-money valuation of $35 billion, money to fuel more international expansion, launching more products and targeting larger enterprise-sized businesses.

The startup said that General Catalyst, Andreessen Horowitz, and Sequoia are all in the round already. We’ve also heard that SoftBank is considering an investment. “It was a big miss when SoftBank didn’t invest two years ago,” one source close to the VC said to TechCrunch.

This is a huge jump in valuation for the company: it was valued at $22.5 billion just earlier this year when it raised $100 million.

The company spent the first several years of its life slowly building up its payments business — which primarily consisted of providing an API to e-commerce businesses so that they could easily integrate a payments option in their apps or websites. In more recent years, it’s started to accelerate its growth with a significantly larger range of financial services and now describes its business as a “Global Payments and Treasury Network”, with the latest products — cash advances and credit cards — coming on the heels of other services that include incorporation services, fraud protection, and and more. While the US remains its main market especially for new launches, it’s getting increasingly global. The company last week expanded its payments out to eight more countries and that is set to expand again to total 40 in the coming months. 

The company says it processes “hundreds of billions of dollars a year for millions of businesses worldwide,” although it declines to give specific numbers. Wayfair, Airbnb, Twilio, GitHub, and The RealReal are among its customers.

“Even now, in 2019, less than eight percent of commerce happens online,” said John Collison, President and Co-founder of Stripe, in a statement. “We’re investing now to build the infrastructure that’ll power internet commerce in 2030 and beyond. If we get it right, we can help the internet fulfill its potential as an engine for global economic progress.”

We’ll hopefully be talking to him in the next 10 minutes and will update this story with more as we learn it.

19 Sep 2019

Wing will test drone delivery in the US with Walgreens and FedEx

Wing, the drone delivery company that started its life within the Google X lab before spinning out into its own thing under the Alphabet umbrella, is prepping for takeoff.

The company announced this morning that it’s launching a test program in Virginia with Walgreens, FedEx, and local retailer Sugar Magnolia.

As part of the program, Wing will be able to deliver kids snacks (goldfish, water, gummy bears, and yogurt were mentioned as examples) and over-the-counter meds (like Tylenol or cough drops) from Walgreens, select packages from FedEx Express, and sweets and stationary from Sugar Magnolia.

Alas, unless you’re one of the roughly 22,000 people in Christiansburg, Virginia and happen to be in a neighborhood they’ve deemed eligible, you’re not going to be able to check it out just yet. Wing says the pilot program is limited to the small Montgomery County town for now as they work with locals to figure out what works and what doesn’t. The company declined to give any sort of timeline for when the program might expand to other parts of the US.

So how does it work?

When the customer places an order, one of Wing’s delivery drones heads for a pickup location. As Wing’s drones are only allowed to take-off or land in specific locations, pickups and deliveries are handled via a tether, with the drone itself hovering about 20 feet in the air. Once at the pickup location, a tether is lowered and a human operator hooks the package onto the line. The drone winches the package into the air, secures it, and heads for its destination.

Once in flight, Wing says its drone cruises at about 60-70mph, with a range of about 6 miles each way. Once the drone arrives at the delivery location, the same tether line lowers the package. When the drone detects that the package has reached the ground, the package is released and the drone heads back home. All in all, Wing estimates that they can make a delivery within about 10 minutes of a customer finalizing their order.

And if the tether gets stuck on something, or someone tries to grab it and tug it down? The drone is designed to detect the resistance and release the tether, dropping the line to the ground.

wing fedex

Wing says its drone can currently handle a payload of about 3 lbs, with the drone itself weighing roughly 10 lbs.

Wing won’t charge pilot program customers for delivery; customers will pay the store’s sticker price, and delivery during this test phase will be free.

Wing says the first deliveries should start next month.

19 Sep 2019

YouTube overhauls its problematic verification program

YouTube’s verification program is getting a massive overhaul, the company announced today, which will likely result in a number of less prominent creators losing their verification status. Previously, YouTube allowed any channel that reached 100,000 subscribers to request verification. That limit is being removed, with a change to the verification program that rolls out in late October. Going forward, YouTube will focus its efforts on verifying channels that have more of a need to prove their authenticity — like those belonging to a brand, public figure, artist or another creator who might be subject to impersonation, for example.

YouTube says the earlier verification system was established when the site was smaller, but its ecosystem has since grown and “become more complex.”

Instead of looking at a number of subscribers — a metric than can be gamed by bots — the new system will have more murky requirements. YouTube says it’s about “prominence,” which it defines in a number of ways.

For starters, YouTube will determine if the channel represents a “well-known or highly searched for creator, artist, public figure or company.” It will also consider if the channel is widely recognized outside of YouTube and has a strong online presence, or if it’s a channel that has a very similar name to many other channels.

We understand YouTube will use a combination of human curation and algorithmic signals to make these determinations. When asked, the company declined to discuss the specifics, however.

Creators V3

There were several reasons YouTube wanted to change its system, beyond raising the threshold for verification.

The company had run into a similar problem that Twitter once faced — people mistook the verification badge as an endorsement. On Twitter, that issue reached a tipping point when it was discovered that Twitter had verified the Charlottesville rally organizer. Twitter stopped verifying accounts shortly afterward. Its system today is still being fixed, but the project has been put on the back burner.

Similarly, YouTube’s research found that over 30% of users misunderstood the verification badge’s meaning, believing the checkmark indicted “endorsement of content,” not “identity.”

This is problematic for YouTube for a number of reasons, but mainly because the company wants to distance itself from the content on its platform — content that is often racist, vile, false, dangerous, conspiracy-filled and extremist. YouTube wants to be an open site, with all the troubles that entails, but doesn’t want to be held accountable for the terrible things posted there — like the 14-year-old girl who grew to online fame by posting racist, anti-Muslim, anti-LGBTQ videos, or the high-profile star who made repeated racist comments, then gets honored by YouTube with special creator rewards. 

There were other issues with the prior system, as well.

Some creators would fake their verification status, for instance. Before the changes, a verified channel would display a checkmark next to its channel name. This could be easily forged by simply adding a checkmark to the end of a channel name.

Plus, the checkmark itself only really worked when people viewed the channel’s main watch page on desktop or mobile. It didn’t translate as well to interactions in live chats, on community posts or in stories.

Music V3

By revamping the verification system, YouTube is clarifying that the verification isn’t an endorsement — it’s a neutral statement of fact. It’s also less difficult to forge, and works everywhere the creator interacts with fans.

The updated verification system drops the checkmark in favor of a gray swipe across the channel name (see above).

This applies to both channels and artists. With regards to the latter, it will replace the music note.

The system will roll out in late October, and the new criteria will apply for all channels.

Those who meet the new requirements won’t need to apply — they’ll automatically receive the new verified treatment. Others who didn’t qualify for re-verification will be notified today and will have the option to appeal the decision before the changes take place.

Information on the appeals process will be available in YouTube’s Help Center.

19 Sep 2019

How Automattic wants to build the operating system of the web

Automattic, the company behind WordPress.com, WooCommerce, Longreads, Simplenote and soon Tumblr, is now worth $3 billion. But its founder and CEO Matt Mullenweg has a bigger goal. He wants to make the web better, more open and diverse.

With the rise of social networks and closed platforms, Automattic’s mission statement has never sounded so important. Automattic doesn’t want to be the hot new startup. It wants to build a strong foundation to empower content creators for decades to come.

In an interview this week, Matt Mullenweg discussed why he raised $300 million from Salesforce Ventures, what he thinks of the current state of the web and how Automattic has a shot at building the open-source operating system of the web. The interview was edited for clarity and brevity.


Romain Dillet: Tell me more about how much money you’ve raised, who you’ve raised from.

Matt Mullenweg: What we’re announcing is that we’ve raised $300 million from Salesforce . They took the entire round. Basically Salesforce is buying 10% of the company.

Dillet: I looked at past funding stories. And the last round for Automattic was in 2014. What has changed over the past five years, and why do you want more money right now because it feels you’ve been doing fine over the past five years?

Mullenweg: It is true that we raise money when it’s right, not every year. In 2014, we were somewhere between 200 and 300 people. We’re now close to 1,000 people, we’ll be close to 1,200 when the Tumblr [acquisition] closes at the end of the month. The business has grown tremendously, pretty much on every metric.

We rewrote the whole admin to Javascript and APIs — we use React for that. We released Gutenberg, which is the next-generation of posting. I think WooCommerce was bought in that time, so we moved into e-commerce and that’s grown to be our fastest-growing business.

Really, Automattic then and now is almost a completely different company in every single regard. Like you said, I think it’s going well-meaning that the one thing that hasn’t changed is our respect for our users and doing our best to try to maintain their trust.

Dillet: You talked about WooCommerce. What’s the business breakdown today? What product is the biggest revenue maker for the company? Is it WordPress .com, WordPress.com VIP, WooCommerce?

Mullenweg: The best way to think of it is that WordPress.com and Jetpack are the largest. The second would be WooCommerce. And third is actually going to be [WordPress.com] VIP, so our enterprise business.

Dillet: Do you expect some kind of integration with Salesforce or is it purely a financial move on Salesforce’s side?

Mullenweg: Nothing to announce today, sorry about that. This is a purely financial investment but we’ve been a long-time customer of Salesforce, we’re a big fan of the platform. And definitely, you could imagine, given a lot of thoughts, how WordPress could complement their products.

Dillet: So there will be some synergies in the future…

Mullenweg: I certainly hope so.

Dillet: Do you think there will be synergies the other way round as well for Automattic? Could you leverage some of Salesforce’s technologies and products?

Mullenweg: Definitely, especially as WordPress starts being adopted more and more in the enterprise. [WordPress.com] VIP customers are already Salesforce customers. It’s just a matter of figuring out what are their biggest needs and how we can serve them. As you know, Salesforce has a million products. So it’s really hard to nail it down and choose where to begin.

Image via Takamorry / Flickr

Dillet: Usually, when you have big news about Automattic, you share some metrics saying ‘x% of the web runs on WordPress’, do you have an update on this front?

Mullenweg: 34%.

Dillet: Do you think this is too low and there’s still a lot of room to grow?

Mullenweg: I think there’s potential to get to a similar market share as Android, which I believe now has 85% of all handsets. When you think about it, open source has a virtuous cycle of adoption, people building on the platform and more adoption.

“I think there’s potential to get to a similar market share as Android, which I believe now has 85% of all handsets” Matt Mullenweg

And WordPress has been in this cycle for a few years now. The most interesting is that it’s actually accelerating. Even though there’s more competition than ever, that percentage is growing faster than it used to. Surely faster than the last time we raised money.

Do you remember where it was in 2014?

Dillet: I think it was 20 or 25%, something like that. [It was 22%.]

Mullenweg: What we want to do is to become the operating system for the open web. We want every website, whether it’s e-commerce or anything to be powered by WordPress. And by doing so, we’ll make sure that the web can go back to being more open, more integrated and more user-centric than it would be if proprietary platforms become dominant.

Dillet: You talked about the number of websites running on WordPress. But when it comes to usage, people spend a lot of time on social networks and closed platforms. How do you feel about most people spending most of their time on Facebook, YouTube and Medium?

Mullenweg: I don’t think they actually do. I think it’s just easier to account the time they spend there because it’s on one domain. If you added up all the time that everyone spends on the rest of the web, it would dwarf Facebook, etc. Even though these are impressive platforms and we’re moving into the social network side of things ourselves with Tumblr.

Dillet: Do you think it comes in waves and we’ve gone too far in one direction and we’re going to go back to a more open web?

Mullenweg: I like to think about it in terms of user experience. What Twitter, Facebook, etc. have done is actually create an amazing user experience. No one should deny that. It’s really nice to have all your friends in one place. And it’s just easier.

It’s now up to the technologists to figure out how to make an experience, which is just as good but puts more control back in the hands of users.

Dillet: How do you feel about the fragmentation of the open web? It feels like we had an okay solution with RSS feeds but not many people are using RSS feeds anymore. Do you think you should also work on a way to integrate the diversity of the open web in a central interface of some sort?

Mullenweg: Yes, and the good news is that Tumblr’s dashboard is incredibly compelling. They built a fantastic way to follow and enjoy things. I think that there’s a way to bring more of the open web back into people’s daily habits.

The social networks as we’ve seen optimize for engagement in ways that sometimes are detrimental to people’s mental health and happiness.

Dillet: Will you be optimizing for engagement with the acquisition of Tumblr?

Mullenweg: I think we’re trying to optimize for fun and a better world. I apologize if that sounds a bit cheesy but we’re going to try.

GettyImages 1158411075

(Photo: MARTIN BUREAU/AFP/Getty Images)

Dillet: With so much funding on your hands now, do you have some moonshot projects that you’ve been putting on the back-burner and that you can now tackle?

Mullenweg: We’re trying to show that we invest for the long term wherever possible. We can make our funding go a really long way. Even though we’re 15 years old, this is only our fourth round. Things like Calypso, Gutenberg, Tumblr, WooCommerce… are big bets. And with each one of those, we have a long way to go.

“The problem we’re trying to solve is likely multigenerational” Matt Mullenweg

The problem we’re trying to solve is likely multigenerational. It can take the rest of our lives and we need to pass it on to the generation that comes after to continue to work on it. Hopefully for the rest of humanity because I can’t imagine a time when humanity cannot benefit from an open, free, connected web.

Dillet: How do you feel about Progressive Web Apps?

Mullenweg: I think it’s very exciting. We’re definitely in a weird area where the app stores are… When you think about the amount of the tech economy that goes through them, it’s shocking how much power they have and how little oversight or accountability they have.

“We shouldn’t be surprised when a closed marketplace favors itself. And I think we should be mad at them.” Matt Mullenweg

And the web allows you… It’s a kind of exit hatch. It’s a way to really be in control of your destiny as a business in a way that isn’t reliant on the judgment calls of largely Google and Apple. I think overall they are great companies. They have made some decisions on their app stores that benefit them sometimes over their users or folks in their stores.

We shouldn’t be surprised when a closed marketplace favors itself. That’s just a natural thing to happen. And I think we should be mad at them. We should be mad at ourselves for not demanding on relying on something more open.

Dillet: Do you think people are not mad enough?

Mullenweg: When I say mad at ourselves, I’m not talking about the general population. I’m talking about us as people building things on these platforms. Like this story that Amazon favors its own products, that’s ‘dog bites man’. It’s not that interesting, we should have expected that to happen.

Dillet: When you look at the roadmap before raising from Salesforce, and the roadmap after. Is the roadmap that you defined, let’s say, three years ago for the next ten years going to be the same?

Mullenweg: The roadmap is the same. I just think we might be able to do it in five years instead of ten.

19 Sep 2019

iOS 13 is now available to download

Apple has just released the final version of iOS 13. This update brings many much needed quality-of-life improvements — and there are also a bunch of new features. The update is currently rolling out and is available both over-the-air in the Settings app, and by plugging your device into iTunes for a wired update.

Many people try to download these major updates at the same time. Apple usually implements a queue system to ensure speedy downloads once you’re at the front of the queue.

iOS 13 is compatible with the iPhone 6s or later, the iPhone SE or the 7th-generation iPod touch. If you have an iPad and you are looking for iPadOS 13, it’ll be available on September 30 with the release of iOS and iPadOS 13.1.

But first, backup your device. Make sure your iCloud backup is up to date by opening the Settings app on your iPhone or iPad and tapping on your account information at the top and then on your device name. Additionally, you can also plug your iOS device to your computer to do a manual backup in iTunes (or do both, really).

Don’t forget to encrypt your backup in iTunes. It is much safer if somebody hacks your computer. And encrypted backups include saved passwords and health data. This way, you don’t have to reconnect to all your online accounts.

Once this is done, you should go to the Settings app as soon as possible to get in the queue. Navigate to ‘Settings,’ then ‘General’ and then ‘Software Update.’ Then you should see ‘Update Requested…” It will then automatically start downloading once the download is available.

Here’s a quick rundown of what’s new in iOS 13. This year, in addition to dark mode, it feels like every single app has been improved with some quality-of-life updates. The Photos app features a brand new gallery view with autoplaying live photos and videos, smart curation and a more immersive design.

This version has a big emphasis on privacy as well thanks to a new signup option called “Sign in with Apple” and a bunch of privacy popups for Bluetooth and Wi-Fi consent, background location tracking. Apple Maps now features an impressive Google Street View-like feature called Look Around. It’s only available in a handful of cities, but I recommend… looking around as everything is in 3D.

Many apps have been updated, such as Reminders with a brand new version, Messages with the ability to set a profile picture shared with your contacts, Mail with better text formatting options, Health with menstrual cycle tracking, Files with desktop-like features, Safari with a new website settings menu, etc.