Category: UNCATEGORIZED

17 Apr 2019

Enterprise events management platform Bizzabo scores $27M Series D

Bizzabo, the New York and Tel Aviv-based events management platform, has raised $27 million in Series D funding. Leading the round is Viola Growth, along with new investor Next47.

We’re also told that previous backers, including Pilot Growth, followed on. The new funding brings the total raised by the company to $56 million.

Originally launched in 2012 as a networking app for event attendees, Bizzabo now claims to be the leading end-to-end “Event Success Platform”. As it exists today, one way to describe the cloud-based software is akin to ‘Salesforce for events’: helping enterprises create, manage and execute every aspect of a live event.

As TechCrunch’s Catherine Shu previously wrote, the SaaS automates time-consuming event tasks related to email, social media and web marketing, and contact management.

There’s an increasing data play, too, with the ability to crunch and analyse event data to help event organisers garner more registrations, increase revenue, and improve the overall attendee experience.

“Our vision is to provide a data-driven and personalized journey for attendees,” Bizzabo CEO and co-founder Eran Ben-Shushan tells me. “An 800-person conference should feel like 800 unique in-person event experiences. By leveraging hundreds of data points throughout the attendee journey, our customers can deliver extremely personalised promotion campaigns, custom-tailor the event agenda and proactively cater to each attendee action”.

As an example, Ben-Shushan says an attendee at a user conference can receive recommended sessions, business introductions, and even sponsored offers based on interest and intent expressed before, during, and after the event.

To that end, Bizzabo says its Series D will be used to expand the platform’s capabilities and continue to help enterprise and mid-market organizations “build data-driven, personalized and engaging professional event experiences”. The will include growing its R&D and own marketing teams, adding to the more than 120 current employees in its New York and Tel-Aviv offices.

Ben-Shushan reckons that on average 25 percent of a B2B company’s marketing budget is spent on live events. This has resulted in the number of professional events increasingly exponentially each year, such as conferences and seminars, trade shows or other experiences.

However, it remains a challenge to create, manage, market and measure the success of events while maximizing ROI — which is where Ben-Shushan says Bizzabo comes in.

Bizzabo’s better known customers include Inbound, SaaStr, Forbes, Dow Jones, Gainsight, and Drift. Meanwhile, the event management space as a whole is said to be worth $500 billion.

17 Apr 2019

Dutch chipmaker NXP makes China push by backing radar company Hawkeye

Dutch chipmaker NXP Semiconductors has come a long way since Qualcomm’s outsize $44 billion to acquire it fell through last year. In an announcement released on Tuesday, NXP said it’s agreed to back and partner with Hawkeye Technology, a Chinese company specializing in automotive radars, as part of an ambition to capture the rapid growth of sensor-powered vehicles in China.

Financial terms of the investment were undisclosed, but the tie-up will see Hawkeye providing a suite of technical know-how to NXP. That includes the Chinese company’s engineering team, a research lab it set up with Southeast University in the Chinese city of Nanjing, and its 77Ghz radar, a long-range sensing technology that enables cars to detect crashes down to sub-millimeter accuracy.

Under the agreement, NXP and Hawkeye will work together to create reference designs rather than retail products.

“The fast development of ADAS [Automatic Data Acquisition System] and autonomous driving technologies has raised new requirements for vehicle-based millimeter radar,” said Alex Shi, co-founder and chief executive of Hawkeye. “By partnering with NXP, Hawkeye will focus on providing advanced millimeter wave radar system level solutions as well as comprehensive technical support for Tier 1 customers.”

The deal is a smart move for NXP, whose claim to fame is its chips for car-related applications, as it strives to be a key player in China’s autonomous driving race. Hawkeye may be little known, but not its CEO. Shi was the former boss of Banma Network, a joint venture between ecommerce behemoth Alibaba and Chinese state-owned automaker SAIC Motors, which is the key force to commercialize Alibaba’s connected car solutions.

In April 2015, Shi and a group of other prominent auto figures from China founded Hawkeye with an initial registered capital of 30 million yuan ($4.5 million).

The Hawkeye funding arrived less than a year after Qualcomm dropped its proposed buyout of NXP, which was set to be one of the largest in the semiconductor space but ended up as a collateral damage in rising trade tensions between China and the U.S. Qualcomm had mulled buying NXP as early as September 2016.

China remained a focus for NXP, which assured that its alliance with Hawkeye is evidence of its “confidence in the Chinese market” and “determination to continuously invest in the country,” said NXP president Kurt Sievers in a statement.

“Innovators in automotive, like Hawkeye and Southeast University, have become the driving force for the transformation of China’s automotive industry. We are pleased to collaborate with these excellent partners, leveraging NXP’s leadership in the fast-growing radar semiconductor market to improve road safety,” Sievers added.

17 Apr 2019

Aptiv takes its self-driving car ambitions (and tech) to China

Aptiv, the U.S. auto supplier and self-driving software company, is opening an autonomous mobility center in Shanghai to focus on the development and eventual deployment of its technology on public roads.

The expansion marks the fifth market where Aptiv has set up R&D, testing or operational facilities. Aptiv has autonomous driving operations in Boston, Las Vegas, Pittsburgh and Singapore. But China is perhaps its most ambitious endeavor yet.

Aptiv has never had any AV operations in China, but it does have a long history in the country including manufacturing and engineering facilities. The company, in its earlier forms as Delphi and Delco has been in China since 1993 — experience that will be invaluable as it tries to bring its autonomous vehicle efforts into a new market, Aptiv Autonomous Mobility President Karl Iagnemma told TechCrunch in a recent interview.

“The long-term opportunity in China is off the charts,” Iagnemma said, noting a recent McKinsey study that claims the country will host two-thirds of the world’s autonomous driven miles by 2040 and be trillion-dollar mobility service opportunity.

“For Aptiv, it’s always been a question of not ‘if’, but when we’re going to enter the Chinese market,” he added.

Aptiv will have self-driving cars testing on public roads by the second half of 2019.

“Our experience in other markets has shown that in this industry, you learn by doing,” Iagnemma explained.

And it’s remark that Iagnemma can stand by. Iagnemma is the co-founder of self-driving car startup nuTonomy, one of the first to launch a robotaxi service in 2016 in Singapore that the public—along with human safety drivers — could use.

NuTonomy was acquired by Delphi in 2017 for $450 million. NuTonomy became part of Aptiv after its spinoff from Delphi was complete.

Aptiv is also in discussions with potential partners for mapping and commercial deployment of Aptiv’s vehicles in China.

Some of those partnerships will likely mimic the types of relationships Aptiv has created here in the U.S., notably with Lyft . Aptiv’s self-driving vehicles operate on Lyft’s ride-hailing platform in Las Vegas and have provided more than 40,000 paid autonomous rides in Las Vegas via the Lyft app.

Aptiv will also have to create new kinds of partnerships unlike those it has in the U.S. due to restrictions and rules in China around data collection, intellectual property and creating high resolution map data.

17 Apr 2019

TED raises $280M to help nonprofits battle climate change, online sex abuse and more

TED is unveiling the eight participants in the second year of The Audacious Project, a program aimed at helping nonprofits pursue their most ambitious goals.

TED’s Chris Anderson told reporters yesterday that this is “an attempt to solve one of the most annoying things about the nonprofit world” — the fact that organizations have to raise money “one bloody meeting at a time.” And since often they can’t get all the money they need, “they end up cutting back their dreams.”

So The Audacious Project (which TED runs with support from social impact advisor The Bridgespan Group) asks nonprofits to lay out their “biggest dream” on the TED stage. Comparing this to an IPO, Anderson said this is an “Audacious Project Offering designed to attract — not investment to make money out of shares, but investment to make change.”

Anderson also contrasted this approach with traditional philanthropy, which has been criticized with the question, “Why should rich people get to decide what to do about the world?”

“You can argue about that topic all day, but The Audacious Project has been specifically designed from the ground up to avoid that criticism,” he said. “This is a scenario where anyone in the world can apply” to participate, with the winners selected based on “what actually has a chance of working” and “how effective are the leaders.”

TED says the eight recipients were chosen from more than 1,500 applications. And even before taking the stage tonight, The Audacious Project helped them raise $280 million in funding.

Anderson said he doesn’t expect the funding to increase “massively” after the nonprofitstake the stage, “but we think that in terms of the number of people engaged, it will increase a lot.” And that could also translate into more fundraising down the road.

Here are this year’s recipients:

  • The Center for Policing Equity plans to use data capture technology to bring measurable behavior change to police departments.
  • Educate Girls is partnering with 35,000 volunteers to persuade parents and elders in remote Indian communities to register girls who are out-of-school and to support them so they stay enrolled.
  • The Institute for Protein Design is trying to design new proteins to create new medicines and materials.
  • The Salk Institute for Biological Studies is working to make plants more effective at capturing and storing carbon in their roots.
  • The END Fund plans to bring treatment for parasitic worms to 100 million people, while also providing access to clean water, sanitation and hygiene education.
  • The Nature Conservancy aims to protect 4 million square kilometers of the ocean by buying up the debt of 20 island and coastal nations — in exchange for government commitments to protect their marine areas.
  • Thorn is building tech products to fight child sexual abuse online, for example by making it easier to locate the victims.
  • Waterford UPSTART aims to help 250,000 children prepare for kindergarten by providing proactive family coaching and personalized learning.
17 Apr 2019

Student sues JD.com’s billionaire CEO Richard Liu for alleged rape

A Chinese student has filed a lawsuit against JD.com founder and chief executive Richard Liu, alleging the billionaire businessman raped her in Minnesota back in August, four months after local prosecutors decided not to press charges.

The lawsuit, which was filed in Hennepin County on Tuesday, is seeking damages of more than $50,000. It identifies the student as Jingyao Liu (not related to Richard Liu), an undergraduate student at the University of Minnesota.

JD did not immediately respond to a request for comment on the lawsuit. Liu has maintained his innocence through his lawyers throughout the investigation. Liu said on social media in December that he had “broken no laws” but felt “extreme self-admonishment and regret” for the pain that his behavior “on that day” brought to his family and wife, who is an internet celebrity known as Sister Milk Tea.

In December, Hennepin County Attorney Michael Freeman said he was not charging Liu because “there were profound evidentiary problems which would have made it highly unlikely that any criminal charge could be proven beyond a reasonable doubt.” He further emphasized his decision “had nothing to do with Liu’s status as a wealthy, foreign businessman.”

Liu’s case has drawn widespread interest in China where the tale of Liu’s rags-to-riches has inspired many. If charged and convicted, Liu could face up to 30 years in prison.

JD’s stock immediately tumbled after the student first accused Liu in August over concerns that the case will hamper his ability to run the company, which is the arch-rival to Jack Ma’s Alibaba and faces growing competition from ecommerce upstart Pinduoduo. The company’s shares have slowly crawled back since December after the Hennepin County Attorney decided not to charge the founder.

17 Apr 2019

What would it mean to eradicate the mosquito?

From “blitzscaling” to “move fast and break things,” startups are focused on growth and speed – that’s change at scale. I see that focus in the startups in my accelerators and students in my classes at USC. But something related that we rarely talk seriously about is what happens when that growth, speed, and change affects other parts of an existing system. That’s deemed to be outside of our concern.

The business and social effects of change might be more commonly noticed, but today I want to talk about health effects, both positive and negative, that can come from a big and rapid change.

One of the preventable diseases that still kills a large number of people is malaria, spread by mosquitoes. Humans have dealt with this disease for centuries. Even in the US, malaria was only eradicated in 1951.

As high a toll as malaria takes, the number of annual deaths has decreased a lot. While in 2015 there were 212 million malaria cases and 429,000 deaths, just 20 years earlier the numbers were much higher, with estimates of 300 – 500 million cases with 3 million deaths.

The decrease in malaria deaths is multifactorial but mainly came from a few initiatives: the distribution of insecticide-treated bed nets, better medicines that can be taken temporarily, and the reduction of mosquito breeding sites like standing water.

While bed nets and medication have helped reduce human suffering and deaths due to malaria, it seems obvious to take the next step and try to eliminate malaria entirely. But since there is still no effective vaccine against the plasmodium parasite spread by mosquitoes plans for eliminating malaria often call for eradication of mosquitos, or specifically the Anopheles gambiae species that carry human malaria strains.

This approach — eradication of a targeted species that is the disease vector — is relatively uncommon. Some who question the approach warn against unintended consequences of such an effort. They are right to want to understand the larger effects, so the next questions are how do we make this decision? And are we cruel for not eradicating mosquitoes if we can? Would this decision be delayed if malaria were still a problem in the US? Do we even have the authority to attempt intentional species eradication? How do we even make these decisions?

The comparison that last question usually draws is that of smallpox eradication. When, in 1980, the disease was determined to be eliminated from human populations it was a triumph of decades of vaccinations and swift response to outbreaks.

SAO PAULO, BRAZIL – MARCH 04: Aedes aegypti mosquito, the species which transmits the dengue virus, chikungunya fever and zika is photographed on March 04, 2016 in Sao Paulo, Brazil. (Photo by William Volcov/Brazil Photo Press/LatinContent/Getty Images)c

There are several ways to attempt Anopheles gambiae eradication. Since mosquitoes have gained resistance to many classes of insecticides and the plasmodium parasites also have resistance to antimalarial drugs, other methods are used.

One way is the release of large numbers of sterilized males. This process was successfully applied to the screw-worm fly in the US in the 1950s. A similar approach could be taken with mosquitoes as well. It’s a temporary solution since even a small number of non-sterilized mosquitoes that manage to mate can rebuild a population. The Debug project has an ongoing trial of this technique with Aedes aegypti mosquitoes that carry Zika, yellow fever, and dengue fever.

There is also a program to use CRISPR gene editing to introduce genes for infertility into the mosquito population.

The approach taken with smallpox – too vaccinate the disease away – doesn’t work with malaria, at least not yet. Current versions of the vaccine require four separate inoculations spread over weeks. Even then the efficacy rate is around 39%. (And vaccines are a technique that would enable the mosquitoes to continue to bite humans, who are immune from malaria.) So that brings us back to the idea of eliminating mosquitoes.

A starting point to evaluate that decision is to take mosquitoes as part of a system that will change if they are eliminated. Taking a whole systems approach isn’t so much delaying a solution as it is trying not to create a new problem by the quick actions mentioned above.

The other side of the equation is that malaria-carrying mosquito species are not large sources of food for other animals. The non-biting males are among the many insects that pollinate different types of plants, but are only major pollinators of one type of orchid. Note also that biologist E. O. Wilson is in favor of mosquito eradication.

But if malaria-carrying mosquito eradication happens, there are other potential negative outcomes. At least one of them could affect more than the current number of people dying from malaria today.

People change their habits. Without mosquitoes keeping the human population away from prime mosquito habitats like swamps and rain forests, more people may move to these areas. People may then push out other animals and prepare unoccupied lands for logging and farming. Also, people may hunt and eat more “bush meat,” a source of other cross-species diseases, including Ebola and AIDS.

Stating the potential negatives of eliminating malaria is easy outside of a malaria infected area. Could we make an attempt at estimating potential deaths from both options?

17 Apr 2019

Google starts rolling out better AMP URLs

Publishers don’t always love Google’s AMP pages, but readers surely appreciate their speed, and while publishers are loath to give Google more power, virtually every major site now supports this format. One AMP quirk that publisher’s definitely never liked is about to go away, though. Starting today, when you use Google Search and click on an AMP link, the browser will display the publisher’s real URLs instead of an “http//google.com/amp” link.

This move has been in the making for well over a year. Last January, the company announced that it was embarking on a multi-month effort to load AMP pages from the Google AMP cache without displaying the Google URL.

At the core of this effort was the new Web Packaging standard, which uses signed exchanges with digital signatures to let the browser trust a document as if it belongs to a publisher’s origin. By default, a browser should reject scripts in a web page that try to access data that doesn’t come from the same origin. Publishers will have to do a bit of extra work, and publish both signed and un-signed versions of their stories.

 

Quite a few publishers already do this, given that Google started alerting publishers of this change in November 2018. For now, though, only Chrome supports the core features behind this service, but other browsers will likely add support soon, too.

For publishers, this is a pretty big deal, given that their domain name is a core part of their brand identity. Using their own URL also makes it easier to get analytics, and the standard grey bar that sits on top of AMP pages and shows the site you are on now isn’t necessary anymore because the name will be in the URL bar.

To launch this new feature, Google also partnered with Cloudflare, which launched its AMP Real URL feature today. It’ll take a bit before it will roll out to all users, who can then enable it with a single click. With this, the company will automatically sign every AMP page it sends to the Google AMP cache. For the time being, that makes Cloudflare the only CDN that supports this feature, though others will surely follow.

“AMP has been a great solution to improve the performance of the internet and we were eager to work with the AMP Project to help eliminate one of AMP’s biggest issues — that it wasn’t served from a publisher’s perspective,” said Matthew Prince, co-founder and CEO of Cloudflare. “As the only provider currently enabling this new solution, our global scale will allow publishers everywhere to benefit from a faster and more brand-aware mobile experience for their content.”

 

17 Apr 2019

Birth control delivery startup Nurx taps Clover Health’s Varsha Rao as CEO

Varsha Rao, Airbnb’s former head of global operations and, most recently, the chief operating officer at Clover Health, has joined Nurx as its chief executive officer.

Rao replaces Hans Gangeskar, Nurx’s co-founder and CEO since 2014, who will stay on as a board member.

Nurx, which sells birth control, PrEP, the once-daily pill that reduces the risk of getting HIV, and an HPV testing kit direct to consumer, has grown 250 percent in the last year, doubled its employee headcount and attracted 200,000 customers. Rao tells TechCrunch the startup realized they needed talent in the C-suite that had experienced this kind of growth.

“The company has made some really great progress in bringing on strong leaders and that’s one of the things that got me excited about joining,” Rao told TechCrunch. Nurx recently hired Jonathan Czaja, Stitch Fix’s former vice president of operations, as COO, and Dave Fong, who previously oversaw corporate pharmacy services at Safeway, as vice president of pharmacy.

Rao, for her part, joined Clover Health, a Medicare Advantage startup backed by Alphabet, in late 2017 after three years at Airbnb.

“After being at Airbnb, a really mission-driven company, I couldn’t go back to something that wasn’t equally or more so and healthcare really inspired me,” Rao said. “In terms of accessibility, I feel like [Nurx] is super important. We are really fortunate to live in a place where can access birth control and it can be more easily found but there are lots of parts of the country where physical access is challenging and costs can be a factor. To be able to break down barriers of access both physically and from an economic standpoint is hugely meaningful to me.”

Nurx, a graduate of Y Combinator, has raised about $42 million in venture capital funding from Kleiner Perkins, Union Square Ventures, Lowercase Capital and others. It launched in 2015 to facilitate women’s access to birth control across the U.S. with a HIPAA-compliant web platform and mobile application that delivers contraceptives directly to customers’ doorsteps.

Today, the telehealth startup is available to customers in 24 states and counts Chelsea Clinton as a board member.

16 Apr 2019

Kindbody raises $15M, will open a ‘Fertility Bus’ with mobile testing & assessments

Kindbody, a startup that lures millennial women into its pop-up fertility clinics with feminist messaging and attractive branding, has raised a $15 million Series A in a round co-led by RRE Ventures and Perceptive Advisors.

The New York-based company was founded last year by Gina Bartasi, a fertility industry vet who previously launched Progyny, a fertility benefit solution for employers, and FertilityAuthority.com, an information platform and social network for people struggling with fertility.

“We want to increase accessibility,” Bartasi told TechCrunch. “For too long, IVF and fertility treatments were for the 1 percent. We want to make fertility treatment affordable and accessible and available to all regardless of ethnicity and social economic status.”

Kindbody operates a fleet of vans — mobile clinics, rather — where women receive a free blood test for the anti-Müllerian hormone (AMH), which helps assess their ovarian egg reserve but cannot conclusively determine a woman’s fertility. Depending on the results of the test, Kindbody advises women to visit its brick-and-mortar clinic in Manhattan, where they can receive a full fertility assessment for $250. Ultimately, the mobile clinics serve as a marketing strategy for Kindbody’s core service: egg freezing.

Kindbody charges patients $6,000 per egg-freezing cycle, a price that doesn’t include the cost of necessary medications but is still significantly less than market averages.

Bartasi said the mobile clinics have been “wildly popular,” attracting hoards of women to its brick-and-mortar clinic. As a result, Kindbody plans to launch a “fertility bus” this spring, where the company will conduct full fertility assessments, including the test for AMH, a pelvic ultrasound and a full consultation with a fertility specialist.

In other words, Kindbody will offer all components of the egg-freezing process on a bus aside from the actual retrieval, which occurs in Kindbody’s lab. The bus will travel around New York City before heading west to San Francisco, where it plans to park on the campuses of large employers, catering to tech employees curious about their fertility.

“Our mission at Kindbody is to bring care directly to the patient instead of asking the patient to come to visit us and inconvenience them,” Bartasi said.

A sneak peek of Kindbody’s “fertility bus,” which is still in the works

Kindbody, which has raised $22 million to date from Green D Ventures, Trailmix Ventures, Winklevoss Capital, Chelsea Clinton, Clover Health co-founder Vivek Garipalli and others, also provides women support getting pregnant with in vitro fertilisation (IVF) and intrauterine insemination (IUI). 

With the latest investment, Kindbody will open a second brick-and-mortar clinic in Manhattan and its first permanent clinic in San Francisco. Additionally, Bartasi says they are in the process of closing an acquisition in Los Angeles that will result in Kindbody’s first permanent clinic in the city. Soon, the company will expand to include mental health, nutrition and gynecological services.

In an interview with The Verge last year, Bartasi said she’s taken inspiration from SoulCycle and DryBar, companies whose millennial-focused branding strategies and prolific social media presences have helped them accumulate customers. Kindbody, in that vein, notifies its followers of new pop-up clinics through its Instagram page.

In the article, The Verge called Kindbody “the SoulCycle of fertility” and questioned its branding strategy and its claim that egg freezing “freezes time.” After all, there is limited research confirming the efficacy of egg freezing.

“The technology that allows for egg-freezing has only been widely used in the last five to six years,” Bartasi explained. “The majority of women who froze their eggs haven’t used them yet. It’s not like you freeze your eggs in February and meet Mr. Right in June.”

Though Kindbody touts a mission of providing fertility treatments to the 99 percent, there’s no getting around the sky-high costs of the services, and one might argue that companies like Kindbody are capitalizing off women’s fear of infertility. Providing free AMH tests, which often falsely lead women to believe they aren’t as fertile as they’d hoped, might encourage more women to seek a full-fertility assessment and ultimately, to pay $6,000 to freeze their eggs, when in reality they are just as fertile as the average woman and not the ideal candidate for the difficult and uncomfortable process.

Bartasi said Kindbody makes all the options clear to its patients. She added that when she does hear accusations that services like Kindbody capitalize on fear of infertility, they tend to come from legacy programs and male fertility doctors: “They are a little rattled by some of the new entrants that look like the patients,” she said. “We are women designing for women. For far too long women’s health has been solved for by men.”

Kindbody’s pricing scheme may itself instill fear in incumbent fertility clinics. The startup’s egg-freezing services are much cheaper than market averages; its IVF services, however, are not. Not including the costs of medications necessary to successfully harvest eggs from the ovaries, the average cost of an egg-freezing procedure costs approximately $10,000, compared to Kindbody’s $6,000. Its IVF services are on par with other options in the market, costing $10,000 to $12,000 — not including medications — for one cycle of IVF.

Kindbody is able to charge less for egg freezing because they’ve cut out operational inefficiencies, i.e. they are a tech-enabled platform while many fertility clinics around the U.S. are still handing out hoards of paperwork and using fax machines. Bartasi admits, however, that this means Kindbody is making less money per patient than some of these legacy clinics.

“What is a reasonable profit margin for fertility doctors today?” Bartasi said. “Historically, margins have been very, very high, driven by a high retail price. But are these really high retail prices sustainable long term? If you’re charging 22,000 for IVF, how long is that sustainable? Our profit margins are healthy.”

Bartasi isn’t the only entrepreneur to catch on to the opportunity here, as I’ve noted. A whole bunch of women’s health startups have launched and secured funding recently.

Tia, for example, opened a clinic and launched an app that provides health advice and period tracking for women. Extend Fertility, which like Kindbody, helps women preserve their fertility through egg freezing, banked a $15 million round. And a startup called NextGen Jane, which is trying to detect endometriosis with “smart tampons,” announced a $9 million Series A a few weeks ago.

16 Apr 2019

Cytora secures £25M Series B for its AI-powered commercial insurance underwriting solution

Cytora, a U.K. startup that had developed an AI-powered solution for commercial insurance underwriting, has raised £25 million in a Series B round. Leading the investment is EQT Ventures, with participation from existing investors Cambridge Innovation Capital, Parkwalk, and a number of unnamed angel investors.

A spin out of the University of Cambridge, Cytora was founded in 2014 by Richard Hartley, Aeneas Wiener, Joshua Wallace, and Andrzej Czapiewski — although both Wallace and Czapiewski have since departed.

Its first product launched in late 2016 to a number of large insurance customers, with the aim of applying AI to commercial insurance supported by various public and proprietary data. This includes property construction features, company financials, and local weather, combined with an insurance company’s own internal risk data.

“Commercial insurance underwriting is inaccurate and inefficient,” says Cytora co-founder and CEO Richard Hartley. “It’s inaccurate because underwriting decisions are made using sparse and outdated information. It’s inefficient because the underwriting process is so manual. Unlike buying car or travel insurance, which can be purchased in minutes, buying business insurance can take up to seven days. This means operating costs for insurers are extremely high and customer experience isn’t good leading to a lack of trust”.

To illustrate how inefficient commercial insurance can be, Hartley says that for every £1 of premium that businesses pay to insurers, only 60 pence is set aside to pay total claims. The other 40 pence evaporates as the “frictional cost of delivering insurance”.

Powered by AI, Hartley claims that Cytora is able to distil the seven day underwriting process down to 30 seconds via its API. This enables insurers to underwrite programmatically and build workflows that provide faster and more accurate decisions.

“Our APIs are powered by a risk engine which learns the subtle patterns of good and bad risks over time,” he explains. “This gives insurers a better understanding of the underlying risk of each business and helps them set a more accurate price. Both customers and insurers benefit”.

Typical Cytora customers are commercial insurers that are digitally transforming their underwriting process. Users of the software are either underwriters within insurance companies who are underwriting large commercial risks (ie an average insurance premium ~£500k and above) or business customers of insurance companies who are buying insurance direct online with an average premium of £1,000-£5,000.

“For the latter, our customers have built quotation workflows on top of Cytora’s APIs, enabling business owners to buy policies online in less than a minute without having to fill in a form,” says Hartley. “We require only a business name and postcode to issue a quote, which revolutionises the customer experience”.

To that end, Cytora generates revenue by charging a yearly ARR license fee which increases based on usage and per line of business. The company says today’s Series B funding will be used to accelerate the expansion of its product suite and for scaling into new geographies.