Category: UNCATEGORIZED

28 Aug 2019

Only 3 days left for early-bird pricing on passes to Disrupt SF 2019

It’s a countdown to savings, startup fans. Calculate it any way you like — 72 hours, 4,320 minutes or 259,200 seconds — you have just three days left to save up to $1,300 with early-bird pricing on passes to Disrupt San Francisco 2019. The deadline strikes at exactly 11:59 p.m. (PST) on August 30. Buy your early-bird pass right now and save.

One of the many reasons Disrupt SF draws more than 10,000 people from around the world is to hear an impressive array of speakers — leading experts and top players in the startup world. They’ll address crucial topics like security and the challenges of protecting your most valuable asset: your customers and their data.

That issue applies to startups and multinationals alike, and we’re thrilled to have Google’s Heather Adkins, IOActive’s Jennifer Sunshine Steffens and Duo’s Dug Song join us to discuss how to build a secure startup from the ground up without slowing growth. That’s just one example — you can peruse the Disrupt agenda here.

Need more reasons to attend Disrupt SF on October 2-4? Let us count the ways. Networking — with more than 1,200 early-stage startups and sponsors exhibiting in Startup Alley, you’ll find opportunity upon opportunity to build your network. Whether you’re an investor hunting for a startup to round out your portfolio, a founder in search of an angel or a software engineer cruising for a new gig, Startup Alley is your networking mecca.

Want to prepare ahead of time? We’ve got you. Search our directory of startups exhibiting in Startup Alley. Then be sure to take advantage of CrunchMatch, our free business-matching platform. Once you fill out your profile, CrunchMatch automatically matches companies based on mutual business interests and goals. It suggests meetings and sends out invitations (which recipients can easily accept or decline).

Don’t miss the always-epic Startup Battlefield. We have a fierce cadre of early-stage startups ready to take the Main Stage to launch, pitch and demo their product to the world and a tough panel of judges. Oh yeah — they’re also competing for $100,000 and a chance to change the trajectory of their business. It’s a live-action thrill ride and an opportunity to see the next generation of household tech names — it can and has happened. Fitbit, Mint, Box and a host of other companies launched at a TechCrunch event.

Disrupt San Francisco 2019 takes place October 2-4, but you have only three days left to take advantage of our early-bird pricing and save up to $1,300. Don’t waste time counting the minutes. Buy your tickets before the deadline hits at 11:59 p.m. (PST) on August 30. We can’t wait to see you in San Francisco!

Is your company interested in sponsoring or exhibiting at Disrupt San Francisco 2019? Contact our sponsorship sales team by filling out this form.

28 Aug 2019

Hulu debuts an expanded Live TV Guide on web, Apple TV and Roku

Yesterday, Hulu began rolling out an updated version of its mobile app sporting the brand-new interface the company first unveiled at CES in January. However, it was missing one of the pre-announced and more-requested features: Hulu’s revamped and expanded live TV guide. Today, that updated Live Guide is launching — but only to select TV platforms for the time being.

The updated Live Guide is coming today to Hulu.com on the web, Roku devices, and Apple TV.

As promised at CES, Hulu’s expanded TV guide will now allow viewers to scroll to see what’s airing in the next two weeks, as well as schedule recordings on upcoming shows, movies, and sporting events.

It’s also easier to navigate, as filters like “Recent,” “My Channels,” “News,” “Movies,” and “Kids” have now been relocated from the top of the grid to the left-hand side.

A green vertical line with a lightning bolt icon overlaid on the guide will help you to visualize how much of the program or movie has aired so far.

hulu live guide

Users can also add channels from the guide to their “My Channels” list, which is now available from the Live Guide itself, as well as from the Home page.

This update follows Hulu’s revamp of its mobile app on Tuesday, which dropped the confusing “Lineup” section from the Home screen, while adding a way to see more content in each section.

Getting the Hulu interface right is a big priority for the company, given that its last big makeover didn’t go down all that well. At one point, a complaint about Hulu’s redesign became the most-upvoted item on the company’s user feedback forums, as many agreed that Hulu’s user interface was too difficult to navigate and had a confusing layout.

In the many months since, Hulu has been working to make changes to address user complaints by rolling out the live grid guide initially, then tweaking its appearance and functionality over time.

Unlike Sling TV, PlayStation Vue, or YouTube TV, for example, Hulu has been challenged with merging its vast on-demand library and original content with a more traditional live TV service.

Today, Hulu with Live TV is available on a range of devices — including the web, mobile, Apple TV, Fire TV, Echo Show, Xbox One, Windows 10, Chromecast, Android TV, Nintendo Switch, VIZIO SmartCast TVs, and select Samsung and LG smart TVs. But the updated Live Guide is only coming to a subset of those — Hulu.com on the web, Roku and Apple TV — as of today.

Hulu says it will roll out to more platforms and devices “soon.”

 

 

 

28 Aug 2019

Instacart CFO Ravi Gupta to exit for Sequoia Capital

Instacart‘s chief financial officer and chief operating officer, Ravi Gupta, will exit the on-demand grocery delivery company at the end of the year to “return to his investing roots,” the company told TechCrunch this morning. The executive will join Sequoia Capital as a partner on the growth team beginning in January.

The company’s vice president of finance and strategy, Sagar Sanghvi, has been promoted to CFO, a critical role as the company gears up for an initial public offering as soon as next year. Instacart is actively searching for a COO replacement.

Valued at nearly $8 billion, Instacart has raised a total of $1.9 billion in venture capital funding since it was founded in 2012. Co-founder and CEO Apoorva Mehta has remained mum on any details surrounding the company’s IPO plans, telling TechCrunch last fall that a float “will be on the horizon.”

Sagar Sanghvi CFO Instacart

Instacart’s vice president of finance and strategy, Sagar Sanghvi, has been promoted to CFO.

After a decade at the investment firm KKR, Gupta joined Instacart in 2015 to manage both the company’s finances and operations as its first CFO and COO. He’s worked closely with Sequoia for some time; the firm first invested in Instacart prior to Gupta’s hiring, leading an $8.5 million Series A financing in 2013. Sequoia’s outspoken partner Michael Moritz sits on the company’s board of directors.

Roelof Botha, another Sequoia partner, says the venture capital firm helped San Francisco-based Instacart recruit Gupta to the C-suite years ago: “With Ravi now returning to his passion of investing, he can help other visionaries – like Apoorva – turn their dreams into reality,” Botha said in an emailed statement. “Ravi’s operational and investing experience, along with his strong work ethic and humility, will make him an invaluable partner to founders and our team.”

When Gupta joined Instacart to oversee finance, corporate development and strategic business initiatives in what was a newly created role, the business, a newly minted “unicorn,” had only 300 employees. Today, Instacart has roughly 1,000 full-time employees and another 100,000 “shoppers,” or contract workers who fulfill the online grocery orders.

“In 2015, I met Apoorva and he shared his vision for Instacart with me,” Gupta said in an emailed statement. “I was truly inspired and knew this was a team I wanted to join and a company I wanted to help build.”

Following his departure, Gupta will continue to advise Instacart on a variety of matters, the company said.

Instacart is announcing another two high-level hires this morning. Jakii Chu has joined the company as its chief marketing officer after nearly five years at sports merchandising business Fanatics, where she was senior vice president of e-commerce.

Chris Rogers, the former managing director of Apple Canada, has been hired as its vice president of retail. Rogers will be based in Instacart’s Toronto office, which Instacart opened earlier this year, reporting to chief business officer Nilam Ganenthiran.

Instacart delivers groceries to 5,500 cities across the U.S. and Canada, making deliveries from some 20,000 stores. Earlier this year, Instacart began its expansion into alcohol delivery. The service is now available in 20 states.

A graduate of Y Combinator, Instacart is also backed by D1 Capital Partners, Coatue Management, Thrive Capital, Canaan Partners, Andreessen Horowitz and several others.

28 Aug 2019

Inkitt raises $16M led by Kleiner Perkins to publish crowdsourced novels in ‘mini-episodes’

The traditional world of publishing has been challenged hard by the digital revolution. Reading as a pastime has been in significant decline, in part because of the proliferation of screens and options for what to watch and do on them. On the other hand, Amazon has led the charge in changing the economics of publishing: the returns on book sales, and profits to publishers and writers, have all seen margins squeezed in the e-reader universe.

A Berlin-based startup called Inkitt has built a crowdsourced publishing platform to buck those trends. It believes that there is still a place for reading in our modern world, if it’s presented in the right way (more on that below), and today it is announcing a $16 million round of funding that underscores its success to date — the Inkitt community today has 1.6 million readers and 110,000 writers with some 350,000 uploaded stories, with a run-rate of $6 million from a new “bite-sized”, immersive reading app it launched earlier this year called Galatea — and its ambitions going forward.

How big are those ambitions? Ali Albazaz, Inkitt’s founder and CEO, said the mission is to build the “Disney of the 21st century.” Digital novels are just the beginning, in his view: plans include a move into audio, TV, games and film, “and maybe even theme parks.”

But before we ride a rollercoaster based on The Millennium Wolves — one of the best sellers on the platform, with $1 million dollars in sales in the first six months of its release; 24-year-old author Sapir Englard is using her royalties to finance her jazz studies at Berklee in Boston, Massachusetts — Inkitt is starting small.

In addition to continuing to search for authors that might make good Galatea fodder, it’s going to add 10 new languages in addition to English, along with more data science to improve readership and connecting audiences with the stories that are most engaging to them. The company has sourced some of its most successful works from places like India and Israel, so the thinking is that it’s time to make sure non-English readers in those countries are also getting a look in.

“It’s a long plan, and we’re working on it step by step,” Albazaz said in an interview this week. “We are looking for the best talents and the best stories, wherever they are being told. We want to find them, unearth them and turn them into globally successful franchises.”

The Series A is being led by Kleiner Perkins, with participation also from HV Holtzbrinck Ventures, angel investor Itai Tsiddon, Xploration Capital, Redalpine Capital, Speedinvest, and Earlybird. Inkitt is not disclosing its valuation, but it had raised $5 million before this (including this seed round led by Redalpine).

Fiction for the people

Inkitt got its start several years ago with a very basic idea: an app for people (usually unsigned authors) to upload excerpts of fictional works in progress, or entire fiction manuscripts — novels specifically — to connect them with readers to provide feedback. It would gather data that it collected from these readers to provide more insights into what people wanted to read, to feed its algorithm, and to give feedback to the writers.

It was a simple concept that competed with a plethora of other places where unpublished writers can get their work out there (including Kindle).

But then, six months ago, that concept of data-based, crowdsourced writing and reading took an interesting turn with the launch of Galatea.

With this, Inkitt selects the stories that perform the best on its first app — most readers, most often completed reading, best feedback, most recommended, and so on — and its in-house team of editors and developers reformat them for Galatea as short-form, bite-sized “mini episodes” that come with specific effects attuned to each page you read to make the experience more immersive.

This includes features like sound, haptic effects like the phone vibrating with crashes and heartbeats, fire spreading across the screen in a burning moment, and a requirement for users to swipe to proceed to the next section. (It’s a fitting name for the app: Galatea was the ivory statue that Pygmalion carved that came to life.)

IMG A405C80C7A84 1

As Albazaz describes it, Galatea was created as a response to the generation of consumers whose attention is constantly being diverted through notifications, and who have become used to getting information in short bursts.

“Nowadays you have Snapchat, Instagram and the rest, and they all send you notifications, but when you read you need a lot of attention,” he said.

So the solution was to cut down the page size to a paragraph at a time.

“Instead of flipping pages as you would on an e-reading app, you flip paragraphs.” These take up no more than about 20% of the screen, he said.

A reader gets one “episode” (about 15 minutes of reading, with several pages of text) free every day, so in theory you could read books on Galatea without paying anything, but typically people buy credits to continue reading a bit more than that each day, and it works out on average to about $12 per book in revenue. Inkitt is now adding about 100 users each day.

In addition to making this about tailoring a reading app to what consumers are most likely to do on a screen today, it’s about rethinking the model for how to source literature to disseminate in the first place.

“We all love stories and the way we create and consume them is evolving continuously,” said KP partner Ilya Fushman. “Inkitt’s rich and dynamic story format is rapidly capturing the imagination of a new generation of readers. Their content marketplace is connecting consumers with authors around the globe to entertain and democratize publishing.”

To date, the focus has very much been on original content that Inkitt has sourced itself. The basic model leaves a lot on the table, though. For one, what about all of the literature that has already been published in the world that either hasn’t really hit the right chord yet with readers, or classics, or popular works that might just be a little more interesting with the Galatea treatment?

On the other hand, the Galatea model seems to be inherently biased towards the most obvious “hits” — page turners that are engaging from the get-go, or are written on themes that have already proven to be popular. What about the wider body of literature that might not be accessible page-turners but are definitely worthwhile reading, stories that might one day become a part of the literary canon. For every Harry Potter series, some still want and need a Finnegan’s Wake or Milkman.

Albazaz has an answer for both of those: he says that his startup has already been approached by a number of publishers to work on ways of using its platform for their own works, and so that is something you might imagine will get turned on down the line. And he acknowledged the blockbuster element of the work on the platform now, but said that as it grows and scales its audience, it will be looking for works that appeal to a wider range of tastes.

The company’s business is a veritable David to Amazon’s Goliath, but one think Inkitt has going for it is that it offers those who will take a chance on its platform a promise of making a good return.

Albazaz claims that the average writer on Galatea earns 30 to 50 times more than what would be earned via Amazon, which he calls “a horrible partner to work with as a publisher.” He wouldn’t comment exactly on the royalties split is on Inkitt, or whether that higher figure is due to more readers or a better cut (or both), except that he said that there are simply “more readers” of your work, “making you more money.”

It’s also a more flexible platform in another regard: if you want to publish elsewhere at the same time, you can. “No one is locked in,” he said. “Our mission statement, which we have across the wall in our office, is to be the fairest and most objective publisher. That’s the only way you will discover hidden talents.”

28 Aug 2019

Building brands on Amazon, investing in customer success, quantum computing, and virtual reality

Extra Crunch student discount

It’s back-to-school season, and we’ve lined up a special Extra Crunch promotion for students. We are offering students a special subscription rate of $50 per year (regular price: $150) with similar discounts for international members. All you have to do is send an email using your school address to extracrunch@techcrunch.com and our founder success team will get you all squared away. We also offer volume discounts for student groups.

How to use Amazon and advertising to build a D2C startup

It seems like every week there is a well-funded team launching another new direct-to-consumer (D2C) brand. From mattresses to pet treats, digital-native vertical brands are seeing peak attention and funding from both founders and VCs. Part of the reason for all that attention is that it has never been easier to use the tools of the internet to build these brands from the ground up, opening up formerly closed markets.

Ecommerce consultancy VMG Ignite’s Matt Altman and Tyler Elliston discuss their framework to using Amazon as a commerce platform with Facebook ads to build a new D2C brand. It’s a deep and lengthy piece filled with actionable insights that can really help jumpstart your new product or category, or at the very least, giving you insight into how many of these modern brands come into being.

3. Product display ads (Limited to Amazon advertising console users only)

PDAs live on each product page below the buy box and a few other spaces on the product page. These ads can be used in a variety of ways since they allow up to a 50 character headline and a logo.

Three great ways to use them are for defense, frequently bought together, and competitor targeting.

Defense – You can buy placements on your own product pages to keep competitors off your listings. These are great to keep customers focused on buying your product since there are several ads featured on each product page.

Frequently bought together (FBT)– This is a great opportunity most sellers don’t take advantage of. On every product page, there is an unpaid placement of items that are FBT. With the click of a button, all of these items will be added to your cart and it takes very few actual sales to claim these positions. FBT can be used to target your own products to increase basket size or complementary products to drive incremental sales from future placements on product pages.

Competitor targeting– You can also target competitor ASINs (Amazon Standard Identification Number) to be the last ad a person sees before adding a competitor’s product to their cart. Make sure to use your 50 character headline to call out why your product is the better choice. Bonus Tip: Add coupons to the products you feature in these ads to grab attention and increase click-through.

28 Aug 2019

SpaceX’s Dragon completes record-setting third Space Station resupply mission

A SpaceX Dragon capsule that set down in the Pacific Ocean on Tuesday after having been docked at the International Space Station since late July became the first such vehicle to do three of those trips. SpaceX uses its Dragon cargo capsule to ferry experiment materials, supplies and more to and from the ISS, and it also refurbishes and reflies these capsules when possible as part of its ongoing mission to make spaceflight more reusable, and therefore more economical.

After it splashed down yesterday, SpaceX recovered the capsule from the ocean and returned it to shore. The vehicle is loaded with return cargo from the ISS, with almost 2,700 lbs of materials and results from experiments, which NASA staff on the ground will now examine and study. Dragon carried over 5,000 lbs of stuff to the Space Station, and over half of that was related to science and research missions. One of the return cargo items is actually a spherical robot called CIMON, and is basically a space-based smart speaker companion.

CIMON new1609

CIMON, an AI companion robot that spent time on the ISS before returning aboard SpaceX’s Dragon capsule.

SpaceX’s cargo Dragon is well-suited for carrying sensitive materials back to Earth because it remains intact through re-entry, but the company’s next version, Crew Dragon, will hope to return astronauts as well as supplies and objects when it begins operation, hopefully with initial crewed flights either late this year or next.

28 Aug 2019

Grab promises to invest $500 million into Vietnam

Ride-hailing company Grab is going to focus some of its efforts on Vietnam with a $500 million investment over the next five years to grow its activities in the country.

While Grab started as a ride-hailing company, it is now much more than that. The company has become a “super app” that you can open to order a ride, order food from restaurants, make payments, get insurance products, loans and much more. It is mostly active in Southeast Asia.

The company recently announced that it would use some of the $7 billion that it has raised to date to bet on Indonesia. Grab plans to invest $2 billion in Indonesia to modernize the country’s transportation infrastructure. The Indonesian government is supporting the move, and Grab is using this opportunity to capture market share.

With today’s move, Grab is essentially doing the same thing at a smaller scale in Vietnam. In particular, Grab is once again partnering with government officials. It has announced a “Tech for Good” roadmap in the country that should foster Vietnam’s economic development at large.

Grab plans to provide work opportunities in 63 cities in order to fight unemployment rate. The company is looking for drivers, delivery persons and merchants. They will be able to access credit and insurance products. Of course, this plan will only work if there are enough Grab customers in those cities over the long term.

The company plans to invest in local startups through GrabVentures. Grab will also launch programs to improves digital and financial literacy. Finally, Grab plans to share data with local governments in order to tackle traffic congestion and pollution.

When it comes to metrics, Grab is already quite big in Vietnam. For instance, the company is currently handling 300,000 food deliveries per day through GrabFood. It represents a 400 percent increase in gross merchandise volume during the first half of 2019. Grab drivers have generated close to $1 billion in revenue over the years.

28 Aug 2019

Zhiyun’s Smooth-Q2 aims to be the most portable quality smartphone gimbal available

Zhiyun has been steadily rolling out new gimbals for smartphones and dedicated cameras for a few years now, and the company’s quality and feature set has improved dramatically over time. Now, it’s launching the Zhiyun Smooth-Q2 smartphone gimbal on Kickstarter, with the aim of delivering a “truly pocket-size” gimbal that has all the bells and whistles you could ever want or need.

The Smooth-Q2 is indeed a portable powerhouse – the company sent me a pre-production unit to test, and though it’s not the final shipping hardware, it already works and feels like a polished, quality device. The first thing you’ll notice right away about the Smooth-Q2 is its size – it can indeed slip inside a coat or pant pocket, though you’ll need a fairly deep one to make that work. Even if you don’t necessarily have a compatible pocket, it’s hard to beat the Smooth-Q2 for sheer portability, and that’s bound to save you some packing space when you’re getting ready for your next trip.

Smooth Q2 1

There’s another recently released small-size smartphone gimbal on the market – the DJI Osmo Mobile 3. That has a clever method of folding down for easier packing, but the Smooth-Q2’s design, while similar in overall footprint, means it’s much easier to put in your actual pocket (or pack in a bag’s side pocket) than is the DJI version. And while both are incredibly easy to balance even if you’re a gimbal novice, I found the Zhiyun was actually the simpler of the two.

The Zhiyun Smooth-Q2 also feels more solidly constructed, though its simpler controls (it doesn’t have a trigger around or a zoom lever) may leave some creators wanting. There are some other advantages here, too, however – a quick release spring-loaded clip means you can detach your smartphone quickly for other uses without unbalancing the gimbal, and go right back to shooting when you’re done. Plus, you can connect via Bluetooth and control your smartphone’s native camera app directly, instead of relying on their ZP Play app – which you can still use for features like object tracking.

The Smooth-Q2 offers 16-hours of battery life, so you should easily make it through a day without requiring power, and it can do time lapses, with or without programmed motion, a vortex mode for capturing crazy rotational footage, and an aluminum body that should be able to withstand less-than careful stowage in your bag.

In terms of quality, the Smooth-Q2 really delivers in early testing with my iPhone XS Max, and I’ve included two quick sample clips so you can see for yourself. These are shot in the gimbal’s basic PF mode, in which the camera pans as you turn the gimbal side to side.

Zhiyun’s crowdfunding these but the company’s history and reputation mean that you can count on them to deliver. The entry-level price is set at $109 U.S. for backers, which is a $30 discount off the planned retail cost, and they should ship to backers in October according to the company.

Smooth Q2 2

28 Aug 2019

ReadMe scores $9M Series A to help firms customize API docs

Software APIs help different tools communicate with one another, let developers access essential services without having to code it themselves, and are critical components for driving a platform-driven strategy. Yet they require solid documentation to help make the best use of them. ReadMe, a startup that helps companies customize their API documentation, announced a $9 million Series A today led by Accel with help from Y Combinator. The company was part of the Y Combinator Winter 2015 cohort.

Prior to today’s funding announcement, the company had taken just a $1.2 million Seed round in 2014. Today, it reports 3000 paying customers and that it’s been profitable for the last several years, an unusual position for a startup. In spite of this success, co-founder and CEO Gregory Koberger said as the company has taken on larger customers, they have more sophisticated requirements, and that prompted them to take this round of funding.

In addition, it has expanded the platform to use a company’s API logs to help create more dynamic documentation and improve customer support kinds of scenarios. But by taking on data from other companies, it needs to make sure the data is secure, and today’s funding will help in that regard.

“We’re going to still build the company traditionally by hiring more engineers, more support people, more designers, the obvious stuff, but the main impetus for doing this was that we started working with bigger companies with more secure data. So a lot of the money is going to help make sure that we handle that right,” Koberger explained.

Screenshot 2019 08 28 10.55.38

Image: ReadMe

He says this ability to make use of the API logs has opened up all kinds of possibilities for the company as the data provides a valuable window into how people use the APIs. “It’s amazing how much you get by just actually seeing what the server sees. When people are having problems with an API, they can debug it themselves because they can actually see the problems, The support team can see it as well,” Koberger said.

Accel’s Dan Levine, whose firm is leading the investment believes that having good documentation is the difference between making and breaking an API. “APIs don’t just create technical integration, they create ecosystems around core services and underpin corporate partnerships that generate billions of dollars. ReadMe is as much a strategy as it is a service for businesses. Providing clean, interactive, data-driven API documentation to make developers love working with you can be the difference between 100 partnerships or 1000 partnerships,” Levine said.

ReadMe was founded in 2014. It has 22 employees in their San Francisco offices, a number that should increase with today’s funding.

28 Aug 2019

Apple is turning Siri audio clip review off by default and bringing it in house

The top line news is that Apple is making changes to the way that Siri audio review, or ‘grading’ works across all of its devices. First, it is making audio review an explicitly opt-in process in an upcoming software update. This will be applicable for every current and future user of Siri.

Second, only Apple employees, not contractors, will review any of this opt-in audio in an effort to bring any process that uses private data closer to the company’s core processes.

Apple has released a blog post outlining some Siri privacy details that may not have been common knowledge as they were previously described in security white papers.

Apple apologizes for the issue.

“As a result of our review, we realize we haven’t been fully living up to our high ideals, and for that we apologize. As we previously announced, we halted the Siri grading program. We plan to resume later this fall when software updates are released to our users — but only after making the following changes…”

It then outlines three changes being made to the way Siri grading works.

  • First, by default, we will no longer retain audio recordings of Siri interactions. We will continue to use computer-generated transcripts to help Siri improve.
  • Second, users will be able to opt in to help Siri improve by learning from the audio samples of their requests. We hope that many people will choose to help Siri get better, knowing that Apple respects their data and has strong privacy controls in place. Those who choose to participate will be able to opt out at any time.
  • Third, when customers opt in, only Apple employees will be allowed to listen to audio samples of the Siri interactions. Our team will work to delete any recording which is determined to be an inadvertent trigger of Siri.

Apple is not implementing any of these changes, nor is it lifting the suspension on the Siri grading process that it halted until the software update becomes available for its operating systems that will allow users to opt in. Once people update to the new versions of its OS, they will have the chance to say yes to the grading process that uses audio recordings to help verify requests that users make of Siri. This effectively means that every user of Siri will be opted out of this process once the update goes live and is installed.

Apple says that it will continue using anonymized computer generated written transcripts of your request to feed its machine learning engines with data, in a fashion similar to other voice assistants. These transcripts may be subject to Apple employee review.

Amazon and Google had previous revelations that their assistants were being helped along by human review of audio, and they have begun putting opt-ins in place as well.

Apple is making changes to the grading process itself as well, noting that, for example, “the names of the devices and rooms you setup in the Home app will only be accessible by the reviewer if the request being graded involves controlling devices in the home.”

A story in The Guardian in early August outlined how Siri audio samples were sent to contractors Apple had hired to evaluate the quality of responses and transcription that Siri produced for its machine learning engines to work on. The practice is not unprecedented, but it certainly was not made as clear as it should have been in Apple’s privacy policies that humans were involved in the process. There was also the matter that contractors, rather than employees, were being used to evaluate these samples. One contractor described as containing sensitive and private information that, in some cases, may have been able to be tied to a user, even with Apple’s anonymizing processes in place.

In response, Apple halted the grading process worldwide while it reviewed the process. This post and updates to its process are the result of that review.

Apple says that around 0.2% of all Siri requests got this audio treatment in the first place, but given that there are 15B requests per month, the quick maths tell us that though it is statistically insignificant, the raw numbers could be quite high.

The move away from contractors was signaled by Apple releasing employees in Europe, as noted by Alex Hearn earlier on Wednesday.

Apple is also publishing an FAQ on how Siri’s privacy controls fit in with its grading process, you can read that in full here.

The blog post from Apple and the FAQ provide some details to consumers about how Apple handles the grading process, how it is minimizing the data given to data reviewers in the grading process and how Siri privacy is preserved.